Applied Computing Salary Jobs in Usa
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Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
To be a successful help desk technician, you should be well-versed in all aspects of computer systems configuration, set up, and maintenance. You should also have excellent interpersonal and communication skills.
Help Desk Technician Responsibilities:- Responding to queries on the phone, via email, in person, or through remote access.
- Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Training computer users.
- Training other staff on troubleshooting and diagnosing problems.
- Gaining feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- An Associate's degree in computer science or related field.
- A strong working knowledge of computer systems, hardware, and software.
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- An openness to learning new technologies.
Position Description
Ryder is hiring a Master Level Diesel Technician in Rocky Mount, North Carolina — offering weekly pay, excellent benefits, and a Technician career you can feel good about.
Call Nick or text "Rocky 4" to 9
Hear it from a Ryder Technician Employee Here:
- Hourly Pay: $35.00 per hour
- Certification Bonus of $100 for each New ASE Certification Obtained up to $700
- Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
- Sign On Bonus: Ryder Pays You $2500 at 30 days and $2500 at 90 days
- Schedule: Tuesday through Saturday
- Hours: Second Shift Tuesday through Friday 1:30 pm – 10:00 pm, Saturday 6:00 am - 2:00 pm
We want the right Maintenance Repair Mechanic to join us at Ryder to work on Heavy Duty Vehicles
Call Nick or text "Rocky 4" to 9
Apply Here with Ryder Today
Spots are filling fast — click apply now to secure your spot.
All the benefits you expect — without the wait.
- Medical, Dental, Vision after 30 days
- 80 hours PTO your first year, starting Day 1
- Yearly merit pay increases
- 401 (k) company match
- PPE, uniforms, and boot allowance
- Build your skills - paid training
- Safety‑first workplace & State-of-the-art equipment
- Top Tech Competition: Earn $250 – $50,000 per year
- U.S. military veterans - extra paid day off
- 15% company stock discount
- Up to $5,000 in Tech tuition repayment
- 12 weeks paid maternity leave(subject to specific eligibility criteria, including work tenure)
- Employee discounts on tools, vehicles, travel, tech & more
Call Nick or text "Rocky 4" to 9
Click Here to See All Ryder Careers:
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday
Refer anyone and get rewarded with UNLIMITED bonuses up $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more!
EEO/AA/Female/Minority/Disabled/Veteran
\#Techhbc
Requirements
- High school diploma or equivalent preferred
- Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
- Basic tools, required
- Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:
- Routine preventative maintenance, which should include oil changes, brake and tire work
- Diagnostics and repairs, including AC, electrical systems
- Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs, required
- Four (4) years or more Relevant work experience, preferred
- Valid Commercial Driver License (CDL) CLASS A,preferred
- All other certification as required by location, required
ADDITIONAL REQUIREMENTS:
- Ability to perform all T3 tasks
- Must have demonstrated advanced analytical and repair skills in vehicle maintenance
- Effective interpersonal communication skills
- Must have basic computer skills: PC, Windows, mouse, etc.
- Must be able to lift up to 50 pounds
- Must be available to work shift work/weekends and on call duty as required
- Prefer ASE Certification in PM, Brakes, A/C, electrical, Electronics or ASE Master Mechanic
- Required to operate shop computers and diagnostic test equipment proficiently
- Must have minimum tool requirement
- Must road test vehicles as necessary
- Demonstrated ability to coach/mentor/influence others
- This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:
- Must be able to obtain CDL within 6 months after hire
- Pass a Ryder Drug Test
- Pass a DOT physical
- Pass a Ryder road test
- Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities
- SBTIII trained within 180 days (SBT220)
- Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix. (completed within 365days)
- Complete Instructor led OEM courses as required to support location fleet mix.
- Performs vehicle maintenance and repair duties including:
- Performs standard vehicle maintenance
- Performs preventive maintenance
- Performs complex repairs with minimal (if any) support.
- Demonstrate the ability to access and use internal and external maintenance documents
- Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.
- Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns.
- Performs facility maintenance duties
- Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
- Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
- Coaches/Mentors other level technicians
- Advise shop management and other technicians on shop repairs
- Utilizes key functions of Shop Management System and electronic documentation available
- Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
- Other support duties as required to support operations. These could include but are not limited to Service Island support.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Posted Date 6 days ago (3/13/2026 5:22 PM)
Requisition ID 2
Location (Posting Location) : State/Province NC
Location (Posting Location) : City ROCKY MOUNT
Location (Posting Location) : Postal Code 27804
Category Technicians/Service Employees6
Additional Locations (use this field to indicate if position can be domiciled in several areas) US-NC-Raleigh | US-NC-WILSON | US-NC-Greenville | US-NC-CLAYTON
Employment Type Regular-Full time
Travel Requirements 0-10%
Position Code 1000068
Min Pay USD $35.00/Hr.
Max Pay USD $35.00/Hr.
Position Description
Ryder is hiring aRefrigeration Diesel Technicianin Kendallville, Indiana — offering weekly pay, excellent benefits, and aTechniciancareer you can feel good about.
Hear it from a Ryder Technician Employee Here:
- Hourly Pay: $36.00 per hour
- Certification Bonus of $100 for each New ASE Certification Obtained up to $700
- Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
- Sign On Bonus: Ryder Pays You $2000 at 30 days and $2000 at 90 days
- Schedule: Sunday - Thrusday
- Hours: First Shift 7:00 am – 3:30 pm
As a Reefer Technician at Ryder, you'll diagnose, overhaul, adjust, and repair a full range of trucks and trailers while focusing on refrigeration systems like Thermo King and Carrier
Apply Here with Ryder Today
Spots are filling fast — click apply now to secure your spot.
Questions? Call Kim or text “Kendallville” to9 to speak with your recruiter today.
All the benefits you expect — without the wait.
- Medical, Dental, Vision after 30 days
- 80 hours PTO your first year, starting Day 1
- Yearly merit pay increases
- 401 (k) company match
- PPE, uniforms, and boot allowance
- Build your skills - paid training
- Safety‑first workplace & State-of-the-art equipment
- Top Tech Competition: Earn $250 – $50,000 per year
- U.S. military veterans - extra paid day off
- 15% company stock discount
- Up to $5,000 in Tech tuition repayment
- 12 weeks paid maternity leave (subject to specific eligibility criteria, including work tenure)
- Employee discounts on tools, vehicles, travel, tech & more
Click Here to See All Ryder Careers:
We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday
Refer anyone and get rewarded with UNLIMITED bonuses up to $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more!
EEO/AA/Female/Minority/Disabled/Veteran
Requirements
- High school diploma or equivalent preferred
- Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
- Basic tools, required
- Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:
- Routine preventative maintenance, which should include oil changes, brake and tire work
- Diagnostics and repairs, including AC, electrical systems
- Advanced skilled level repairs to include some major engine repairs, diesel after treatment or automotive fuel injection repairs, required
- Four (4) years or more Relevant work experience, preferred
- Valid Commercial Driver License (CDL) CLASS A,preferred
- All other certification as required by location, required
ADDITIONAL REQUIREMENTS:
- Ability to perform all T3 tasks
- Must have demonstrated advanced analytical and repair skills in vehicle maintenance
- Effective interpersonal communication skills
- Must have basic computer skills: PC, Windows, mouse, etc.
- Must be able to lift up to 50 pounds
- Must be available to work shift work/weekends and on call duty as required
- Prefer ASE Certification in PM, Brakes, A/C, electrical, Electronics or ASE Master Mechanic
- Required to operate shop computers and diagnostic test equipment proficiently
- Must have minimum tool requirement
- Must road test vehicles as necessary
- Demonstrated ability to coach/mentor/influence others
- This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:
- Must be able to obtain CDL within 6 months after hire
- Pass a Ryder Drug Test
- Pass a DOT physical
- Pass a Ryder road test
- Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Responsibilities
- SBTIII trained within 180 days (SBT220)
- Complete all OEM on-line diagnostic scan tool software courses as required by location fleet mix. (completed within 365days)
- Complete Instructor led OEM courses as required to support location fleet mix.
- Performs vehicle maintenance and repair duties including:
- Performs standard vehicle maintenance
- Performs preventive maintenance
- Performs complex repairs with minimal (if any) support.
- Demonstrate the ability to access and use internal and external maintenance documents
- Diagnoses and repairs complex mechanical and electronic problems with minimal (if any) support, utilizing diagnostic computers/software when applicable.
- Performs remote triage to with RCRC and customers to determine best solution to assist roadside breakdowns.
- Performs facility maintenance duties
- Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
- Instructs and advises other technicians regarding maintenance repair procedures and diagnostics
- Coaches/Mentors other level technicians
- Advise shop management and other technicians on shop repairs
- Utilizes key functions of Shop Management System and electronic documentation available
- Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT)
- Other support duties as required to support operations. These could include but are not limited to Service Island support.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Posted Date 2 days ago (3/17/2026 2:09 PM)
Requisition ID 2
Location (Posting Location) : State/Province IN
Location (Posting Location) : City KENDALLVILLE
Location (Posting Location) : Postal Code 46755
Category Technicians/Service Employees6
Employment Type Regular-Full time
Travel Requirements 0-10%
Position Code 1000068
Min Pay USD $36.00/Hr.
Max Pay USD $36.00/Hr.
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job assesses patients and safely performs routine computed tomography procedures in accordance with prescribed radiation safety procedures and protocols. Serves as a clinical mentor for junior staff and students.Education
Required - Completion of an approved radiologic technology program.
Work Experience
Required - None.
Preferred - CT experience.
Certifications
Required - Registered by the American Registry of Radiologic Technologists (ARRT) and/or computed tomography ARRT (CT) certified OR American Registry of Radiologic Technologists (ARRT) registry eligible, registered by the American Registry of Radiologic Technologists (ARRT) within 90 days of employment, and temporary state license.
CT registry eligible within one year.
Advanced certification in CT within one year of becoming CT registry eligible.
Current unrestricted license in state of practice.
Current Basic Life Support (BLS) certification from the American Heart Association.
Preferred - Advanced certification in CT by a mechanism acceptable to the American Registry of Radiologic Technologists (ARRT).
Knowledge Skills and Abilities (KSAs)
Proficiency in using computers, software, and web-based applications.
Effective verbal and written communication skills and the ability to present information clearly and professionally.
Strong interpersonal skills.
Knowledge of CT procedures and technical language.
Ability to work efficiently and calmly under pressure.
Ability to be self-directed and to function without direct supervision.
Ability and willingness to have and maintain flexibility in work duties and hours (may require flexible schedule such as nights, evenings, weekends, holidays, extended shifts, etc.) and travel throughout and between facilities.
General knowledge of cardiac anatomy, Doppler physics, and the hemodynamics of blood flow in relation to the various disease states.
Ability to preliminarily identify stenosis or occlusion based on nationally published criteria.
Ability to assist attending physicians with interventional procedures requiring ultrasonic guidance.
Job Duties
Verifies physician order and procedure to assure accuracy.
Uses radiology information systems to facilitate care.
Explains procedure to patient to ensure understanding.
Independently operates equipment to complete imaging procedure according to protocol (including placement of IV).
Reviews patient images prior to transmission to ensure images meet diagnostic quality standards.
Completes timely quality control procedures in accordance with regulatory standards and performing notification/remediation as warranted.
Assists in the facilitation of departmental operations (inventory, staff schedules, equipment maintenance, etc.).
Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Performs other related duties as required.
The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.
Duties performed routinely require exposure to blood, body fluid and tissue.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases. There may be an occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 5 select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
BHE GT&S
JOB DESCRIPTION
BHE GT&S has an exciting opportunity as an Instrument & Control Technician/Sr. Instrument & Control Technician supporting our North Summit Station in Hopwood, PA.
RESPONSIBILITIES
This role installs maintains and troubleshoots instrumentation control circuits and equipment related to natural gas processes such as the compression, dehydration, measurement, transmission and storage of natural gas.
- Installation includes mounting wiring connecting testing configuring and programming instruments and devices.
- Maintenance includes routine calibration and functional testing of process instruments and devices documentation of calibration data collected during inspections utilizing the instrument inspection monitoring system verification of data communication systems that provide real time process and alarm information to the facility control center.
- Troubleshooting includes the utilization of equipment such as a laptop computer multi-meter instrument/device communicator device software documenting process calibrator etc.
- Develops and maintains interactive work relationships to accurately and effectively complete job responsibilities.
- Directs advises instructs inspects supports and/or assists contractors and employees in the design construction operation and maintenance of assets.
- Ensures regulatory and compliance standards are met.
QUALIFICATIONS
Two-year degree with a minimum of one year direct hands-on experience in instrumentation, PLCs and Computer Systems OR a minimum of four years direct hands-on experience in instrumentation, PLCs, and Computer Systems without a two-year degree.
Instrument & Control Technician :
- Two-year or higher degree in electronics engineering or related field AND a minimum of one year direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR
- A minimum of four years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems.
Required : Must acquire ISA Certified Control Systems Technician (CCST) Level 1 certification within one year of ISA eligibility, not to exceed 15 months.
Sr. Instrument & Control Technician :
- Two-year or higher degree in electronics engineering or related field AND a minimum of three years direct, hands-on experience with instrumentation, PLCs, and Computer Systems OR
- A minimum of seven years direct hands-on experience with Instrumentation, PLC's, RTUs and computer systems.
- Ability to lead project teams, assume project supervisor role and develop action plans.
- Knowledge of Natural Gas and Electric Driven Gas Compressors.
- Knowledge of Gas and Fire Detection Systems
- Knowledge of Emergency Shut Down (ESD) Systems.
Both levels :
- Ability to interpret control system software for the purpose of diagnostic troubleshooting.
- Ability to pass electrical, electronic, and digital equipment troubleshooting tests.
- Ability to troubleshoot electrical, electronic, and pneumatic equipment.
- Ability to interpret installation specifications, wiring schematics, instrument drawings and component diagrams.
- Ability to define specifications and requisition instrumentation and control equipment.
- Ability to define problems, collect data and draw conclusions.
- Ability to work independently and as a team member.
- Ability to communicate effectively and develop rapport.
- Ability to operate diagnostic equipment (multimeter, calibrator, oscilloscope, etc.)
- Ability to operate personal computer.
- Knowledge of reciprocating and turbine engines, gas dehydration, measurement, environmental motoring, compression and supporting systems
- Knowledge of electric driven compressors may be required.
- Knowledge of electrical and electronic theory and principles
- Knowledge of Measurement devices (Press, Flow, Temperature, Moisture, Vibration, Speed, Density, Level) and ability to calibrate the same.
- Knowledge of Programmable Logic Controllers (PLC) and Distributed Control Systems (DCS)
- Knowledge of Variable Frequency Drives (VFD)
- Knowledge of Human Machine Interface (HMI)
- Knowledge of Ethernet Communications Equipment
- Knowledge of Valves and Positioners
- Knowledge of National Electric Code and National Bureau of Standards Transmitter calibration and tolerance standards
- Knowledge of applicable regulatory requirements
Preferences :
It is strongly preferred that the candidates have the additional knowledge, skills, and abilities to effectively perform the job:
- Knowledge of electronic, radio, digital, and remote-control theory.
- Knowledge of applicable regulations and standards (FCC, FAA, AGA, API, NEC.)
- Ability to carry equipment and parts (50 - 100 pounds) from vehicle to work site, possibly over rough terrain.
- Ability to interpret installation manuals, technical instructions, wiring, diagrams, and blueprints.
- Ability to prepare technical reports and repair and maintenance records.
- Ability to install, test, maintains and repairs equipment (electronic gas measurement telemetering microwave radio satellite equipment chromatographs etc.) to facilitate effective telecommunication gas measurement and remote-control operations.
- Ability to directs and participates in installation of telecommunications equipment.
- Ability to interpret and implement gas measurement and SCADA device installation specifications.
- Ability to performs design programming installation and operation of electronic gas measurement and control systems.
- Inspects and tests facilities and equipment to identify malfunctions.
- Troubleshoots problems replaces equipment/components and repairs calibrates and maintains equipment.
- Ensures installations and equipment comply with regulations.
- Ability to supervise MC&C projects.
- Ability to maintains interactive work relationship with Gas Measurement personnel Specialists and Engineers to accurately and effectively complete job responsibilities
**Relocation assistance for this position is available dependent upon meeting eligibility requirements.
Education
- Associate (Typically two years of related, progressive work experience would be needed for candidates applying for this position who do not possess an associate degree.)
Preferred Degree
- Electronics & Communications Engineering
* Preferred Licenses, Certifications, Qualifications or Standards:
- ISA Certification (Required: within one year of ISA eligibility, not to exceed 15 months)
CHAMPION :
- Contribute to a team-centric work environment based on mutual respect and integrity
- Support the Company's CHAMPION culture, which centers around personal responsibility, continuous improvement and delivering quality for our customers
Employees must be able to perform the essential functions of the position, with or without an accommodation.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Position descriptions are developed as guides for the employees of BHE GT&S. The management team of BHE GT&S reserves the right to modify job responsibilities and position requirements to meet the corporate business goals and needs.
ABOUT THE TEAM
BHE GT&S is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Employees must be able to perform the essential functions of the position, with or without an accommodation.
JOB INFO
Job Identification 10004544
Job Category Pipeline Operations
Posting Date 2026-03-18
Apply Before 2026-04-07T03:59:00+00:00
Job Schedule Full time
Locations 252 Jumonville Rd, Hopwood, PA, 15445, US
Travel Requirements Up to 25%
Relocation Assistance Available for this position dependent upon eligibility requirements
Business Eastern Gas Transmission and Storage, Inc.
Compensation details: 32.26-46.39
PIa35bdf77f43e-37344-40004115
Ayude que la comunidad Latino/a/e sea representada.
**This position requires an individual who is Spanish-language proficient at a conversational level.
Individuals who are not Spanish-language proficient are encouraged to apply on our Customer Service Representative job posting.
** NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers.
In this role, you will conduct interviews over the phone with no sales pressure or quotas.
Your work will directly contribute to understanding pressing issues such as: the cost and access to healthcare, the impact of higher education on the labor force, and many other topics that inform social policy.
This position is strictly on-site at the NORC call center.
Employees are required to report to the office daily.
IDEAL CANDIDATE: The ideal candidate for this role: has good communication skills and basic computer knowledge, enjoys speaking with people from diverse backgrounds and professions, is looking for a flexible part-time working schedule, and is available to work evening hours, weeknights and weekends.
RESPONSIBILITIES: Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
Administer survey using a pre-written script.
Record survey answers verbatim.
Maintain neutral and objective communication with respondents.
REQUIRED SKILLS: Must be able to read, speak, and write fluently in English and Spanish.
Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
At least 18 years of age.
Legally authorized to work in the United States.
SALARY AND BENEFITS: The pay for this position will be $21.68 per hour, which is based on geographic location.
This position is classified as intermittent.
Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC’s Employee Assistance Program (EAP) Discount programs – like travel and electronics NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
*Individuals who are Spanish-language proficient at a conversational level, are encouraged to apply for our Bilingual Customer Service Representative (Spanish/English) position.
** NORC is seeking individuals to work as Customer Service Representatives, internally known as Telephone Interviewers.
In this role, you will conduct interviews over the phone with no sales pressure or quotas.
Your work will directly contribute to understanding pressing issues such as: the cost and access to healthcare, the impact of higher education on the labor force, and many other topics that inform social policy.
This position is strictly on-site at the NORC call center.
Employees are required to report to the office daily.
IDEAL CANDIDATE: The ideal candidate for this role: has good communication skills and basic computer knowledge, enjoys speaking with people from diverse backgrounds and professions, is looking for a flexible part-time working schedule, and is available to work evening hours, weeknights and weekends.
RESPONSIBILITIES: Gain the cooperation of respondents over the phone in order to complete a survey by being persuasive and appropriately assertive.
Administer survey using a pre-written script.
Record survey answers verbatim.
Maintain neutral and objective communication with respondents.
REQUIRED SKILLS: Ability to talk on the phone within close proximity of others in a large and potentially loud call center.
Knowledge of Windows, such as sending email or opening and using a web browser to search for information.
Ability to sit and use a telephone headset, dial phone numbers, use a computer keyboard, and read a script off a standard-size computer monitor for up to four hours continuously.
At least 18 years of age.
Legally authorized to work in the United States.
SALARY AND BENEFITS: The pay for this position will be $21.68 per hour, which is based on geographic location.
This position is classified as intermittent.
Intermittent staff are eligible for the following benefits: 403(b) Retirement Plan Paid sick leave Paid holidays Paid orientation and training Free counseling and referrals through NORC’s Employee Assistance Program (EAP) Discount programs – like travel and electronics NORC’s Approach to Equity and Transparency Pay and benefits transparency helps to reduce wage gaps.
As part of our commitment to pay equity and salary transparency, NORC includes a salary range for each job opening along with information about eligible benefit offerings.
At NORC, we take a comprehensive approach to setting salary ranges and reviewing raises and promotions, which is overseen by a formal Salary Review Committee (SRC).
WHO WE ARE: NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions.
Since 1941, NORC has conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration.
EEO STATEMENT: NORC is an equal opportunity employer.
NORC evaluates qualified applicants without regard to race, color, religion, sex, gender, national origin, disability, status as a protected veteran, sexual orientation, and other legally protected characteristics.
Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.
Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.
Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.
Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.
Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.
Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.
3.
Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.
Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.
This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.
Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.
Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.
TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.
This organization reserves the right to revise or change job duties as the need arises.
Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.
This job description does not constitute a written or implied contract of employment.
1.
Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.
Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.
Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.
Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.
When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.
Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.
Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.
Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.
Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.
Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.
Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.
Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.
Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.
QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.
2 years of supervisory experience preferred.
Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.
Hearing of normal and soft tones.
Close eye work.
Lifting up to 50 lbs.
Pushing/pulling up to 150 lbs.
Frequent sitting, standing, walking, bending, stooping, and reaching.
Must pass a drug screen and background check.
Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.
Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.
Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.
Maintaining a dependable vehicle and certified driver status is a condition of employment.
Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.
Must be capable of driving your personal vehicle to transport clients as necessary.
Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.
Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.
The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.
Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.
The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment.
Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.
Employment is contingent upon clean drug screen, background check, and driving record.
Additionally, certain programs are subject to TB Screening and/or testing.
Bilingual applicants are encouraged to apply.
Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013
Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED Proficiency in English Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.