Amtrust Financial Services Inc Senior Jobs in Usa

Bankers Life, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If you have a passion for helping others achieve their financial goals, are a natural networker, enjoy critical thinking, and strive to better your career, then consider joining our winning team of Financial Professionals.

Our award-winning training equips you with the knowledge, skills, and financial strategies you need to be successful and confident in this career. Many of our talented Insurance Agents use this advantage to become a Bankers Life Securities, Inc. Financial Representative, specializing in aiding clients in Wealth Management. Uncover your earning potential, build a workday around your lifestyle, and make an impact in your community every day. With access to local and national mentors, we will surround you with resources to aid in the development of your financial expertise, including but not limited to:

Personal Planning Analysis - Asset & Income Protection - Investment & Advisory Services - Trust Services Wealth Management - Retirement Solutions

As a Bankers Life Financial Services Professional Expect To:

• Build - Develop a client base by growing relationships with your network, establish and maintain strong customer relationships, offering guidance, and providing solutions to help families obtain financial freedom.
• Gain Expertise - Obtain knowledge beyond licensed agent training through sponsored course work, and proprietary agent development training.
• Guide - Presenting clients with the ability to preserve their retirement and grow their wealth. Use the latest software, and product illustrations to guide clients through important financial decisions.
• Own - Take ownership of your career as you master your craft and excel in Financial Services. Decide your path; delivering retirement protection, managing all client assets, or construct and lead your own team of agents and representatives.

How Bankers Life will provide support:

• Hybrid Experience - Flexible in-office schedules once you complete your agent training and take off as a producing agent.
• Pre-Licensing Training - Bankers Life agents are provided pre-licensing training free of charge; individuals will need to pay for the state exam required to sell life and health products.
• Award-winning Training - Our training, conducted in office, by successful field leaders will fulfill your desire for continuous learning. Bankers Life has been named as a Training Apex Award Winner for eleven years and counting and a CLO LearningElite winner for five years and counting.
• Advancement Opportunities - Benefit-eligible management positions within local branch structure.

What makes a great Financial Services Professional?

• Informative - Ability to present complicated concepts effectively and maintain uncompromising principals, such as honesty and integrity.
• Driven - Self-motivated to network and prospect for new clients, while demonstrating strong time-management skills.
• Sociable - Strong relationship building and communication skills will bond you with clients and colleagues.
• Dreamer - Competitive and entrepreneurial spirit to achieve success both for yourself and others.

The Bankers Life Team comes from a variety of backgrounds including, but not limited to, sales, athletics, military, client services, or client-facing roles. Regardless of your professional experience level, we will provide you the skills and knowledge necessary for success. Our Financial Service Professionals help their clients live more and worry less. Apply now and join the team!!

About us:

With a rich history dating back to 1879, Bankers Life has grown from our founder's simple wish to make insurance affordable. Today we remain true to our heritage. Strength, stability, and service shape our culture as we help provide financial security solutions.

Compensation & Benefits:

• Commission structure designed to grow with you
• Renewable income and Bonus programs
• Fully paid insurance licensing study course, SIE, Series 6, Series 63, CFP, and more
• Retirement Savings Program

40

Monday - Saturday with one day off during the week for working a Saturday. Must be flexible to meet current and future business needs.

Monday 8:00 a.m. - 5:30 p.m., Tuesday 8:30 a.m. - 4:30 p.m., Wednesday 8:30a.m. - 4:30 p.m., Thursday 8:30 a.m. - 5:30 p.m., Friday 8:15 a.m. - 6:30 p.m., Saturday 8:30 a.m. - 2:00p.m.

$31.11 per hr.

At ESL, we have a greater purpose and so do you. It’s more than a job, it’s your unique journey.

ESL is seeking for a Financial Service Representative to support our Cobblestone and Victor offices which supports the financial needs of these growing communities. The position has a dual role, one as an already licensed representative holding FINRA Securities Industry Essentials, FINRA Series 6, FINRA Series 63 and NY State Insurance License, to provide guidance and financial planning advice with investment and insurance solutions, and the other role as a relationship banker supporting all 3 lines of business (Retail, Business and Wealth) creating financial wellness to our community.

The Cobblestone and Victor offices have been identified as one of ESL’s leading markets for wealth opportunities. In this role you will work closely with ESL’s wealth management team to share best practices and foster career growth.

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

• 
  
• Bachelor’s Degree or 4 years of directly related experience.
  
• In lieu of degree, directly related experience should include: 4 years of successful progressive sales experience in the services or comparable industry. Will consider a combination of education and experience.
  
• FINRA Securities Industry Essentials Exam required (may have been grandfathered in)
  
• FINRA Series 6 or Series 6 top off license is required.
  
• FINRA Series 63 license required (Series 66 will meet this requirement)
  
• NY State Insurance License is preferred. If not licensed, achieve license within six months of hire.
  
• High proficiency in building customer and peer relationships
  
• Strong analytical, critical thinking, problem solving and decision making abilities
  
• Excellent written and verbal communication skills
  
• Effective time management skills
  
• Proficient in the use of Microsoft Office applications
  
• Demonstrates a high degree of flexibility in support of customer needs
  
• Prior experience in or knowledge of the financial services industry which may include the understanding of product offerings and solutions, market terminology and ability to explain options to prospects and clients
  
• Previous experience with processes and paperwork to ensure efficiencies within the financial services industry
  
• Ability to build rapport with diverse member base within the community
  
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper.
  

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award-winning work environment, which has been recognized by the Great Place to Work Institute since 2010.

225 Chestnut Street * Rochester, New York 14604 * 585.339.4475 * 8

Securities and advisory services are offered through LPL Financial (LPL), a registered investment advisor and broker-dealer (member FINRA/SIPC). Insurance products may be offered through LPL or its licensed affiliates or ESL Investment Services, LLC. ESL Investment Services, LLC, member FINRA/SIPC, provides referrals to LPL and its affiliates. Neither ESL Investment Services, LLC, a subsidiary of ESL Federal Credit Union, nor ESL Federal Credit Union are affiliated with LPL or its affiliates. ESL Federal Credit Union is not registered as a broker-dealer or investment advisor. Products and services are offered through LPL or its affiliates by LPL registered representatives doing business as ESL Investment Services. Representatives are dually registered with ESL Investment Services, LLC and LPL and may also be employees of ESL Federal Credit Union. Securities and insurance offered through LPL or its affiliates are:

The investment products sold through LPL Financial are not insured ESL Federal Credit Union deposits and are not NCUA insured. These products are not obligations of or guaranteed by ESL Federal Credit Union or any government agency. The value of the investment may fluctuate, the return on the investment is not guaranteed, and loss of principal is possible.

#LI-JF1

The Miami, Ft. Lauderdale and Tampa offices of Akerman LLP seek Associates with 3 to 5 years of experience in commercial litigation for the Consumer Financial Services, Data and Technology Practice Group. Excellent legal research, writing and analytical skills, as well as federal and state court experience are required. Financial institutions litigation experience is preferred. Must possess a Juris Doctor degree from an ABA accredited law school and be a member of The Florida Bar.

About the Firm

Founded in 1920, Akerman is recognized as one of the country's premier law firms, with more than 700 lawyers in 25 offices throughout the United States. To learn more about our firm, please visit us at Recognitions

• Top 100 U.S. Law Firms (The American Lawyer)
• Among the Most Innovative Law Firms (Financial Times)
• Ranked among 100 Most Prestigious U.S. Law Firms (Vault)
• Ranked among the Top Large Law Firms for Diversity (Law360)
• Ranked among the Top 30 Large Law Firms for Gender Equity (Law360)
• Leadership Council on Legal Diversity, 2023 Top Performer

Equal Employment Opportunity Policy

We are committed to providing a supportive and inclusive environment where all individuals can reach their full potential, no matter their race, color, sex, religion, national origin, age, disability, marital status, gender identity/expression, sexual orientation or genetic makeup.

Note to Search Firms

Akerman LLP will not accept unsolicited resumes or other unsolicited candidate information from Search Firms. Submissions will only be considered when a fully executed fee agreement is in place. Search firms should contact for additional information.

Location: Dallas, TX

We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable brands in the world.

There are a wide variety of project openings available. Schedules vary by site and program however we can usually find something that works for everyone. This is a wonderful opportunity for you to start your career here. With our industry-leading training, you are sure to grow. We offer many advancement opportunities including Supervisor, Trainer, Talent Acquisition, and Operations Management.

This position supports customer service for bank customers. This role requires you to interact with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties:

• Handle inbound customer calls in a courteous, timely, and professional manner - including email and live chat
• Listen to customers, understand their needs, and resolve customer issues
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Ensure first call resolution through problems solving and effective call handling
• Follow the processes of the Client program and perform all tasks in a courteous and professional manner
• Utilize knowledge base and training to accurately answer customer questions
• Create and maintain customer CRM records with accurate call details
• Accurately document call resolution in appropriate systems
• Strictly follow client process for handling financial issues and inquiries
• Comply with requirements surrounding confidential information and personal information
• Follow all required scripts, policies, and procedures
• Adhere to all attendance and work schedule requirements including all scheduled training

It's about building relationships and turning the knowledge you gain in training into customer wins. MCI provides all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

• Must be 18 years of age
• High School Diploma or Equivalent
• Minimum of three (3) years in a call center environment
• Minimum of (1) year of experience in a customer service service role
• The ability to multi-task using multiple screens and systems while talking on the phone with customers.
• The ability to type swiftly and accurately 30-45 Words per minute
• The ability to read and speak English fluently
• Familiarity with computer and Windows PC applications and the ability to learn new and complex computer system applications including corporate intranet
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook including Sharepoint)
• Excellent organizational, written, and oral communication skills
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Strong team orientation and customer focus with a positive attitude
• Highly reliable with the ability to maintain regular attendance and punctuality
• Aptitude for issue identification and problem solving
• The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
• An aptitude for conflict resolution and problem solving
• The ability to demonstrate good judgement when making decisions surrounding account inquiries, resolution paths, and call handling
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred:

• Associates Degree or higher is a plus
• Relevant experience in banking or financial services is a plus
• Experience with data-entry utilizing a computer - proven professional writing and communication abilities to be able to support the customer is a plus
• Bilingual Spanish - Extremely Beneficial

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children’s Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 29 office locations throughout San Diego and Southern Riverside Counties.

RCPMS seeks a friendly, motivated, and experienced individual for our open PFS Manager position. This is a Full-Time position. Hours of operation are Monday through Friday, 8:00am to 5:00pm. On site.

SUMMARY

The Manager, Patient Financial Services (PFS) provides oversight of patient billing and collection within billing operations under the direction of the Director of Patient Financial Services. Monitors work processes and identifies/implements process improvement opportunities. The Manager, PFS oversees and evaluates Patient Financial Services staff, monitors and ensures compliance with Federal, State and industry standards and regulations, prioritizes and maintains timely turnaround, serves as resource for billing issues, performs periodic audits, and acts as the primary contact for escalated customer service concerns.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• Minimum of 5 years supervisory and leadership experience in medical billing office environment
• Epic experience preferred

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.

Employee Benefits include but are not limited to:

• Student Loan Repayment
• Tuition Assistance Program
• Medical, Dental & Vision Coverage
• Matching 401k
• Paid Time Off & Paid Holidays
• Employee Assistance Program
• Group Life and AD&D Insurance

If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities.

For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth.

Rady Children’s Physician Management Services is proud to be an Equal Opportunity Employer.

To be considered, please submit a resume and cover letter.

The reasonably expected salary range for this position is between $89,120.00-$120,000.00 a year depending on qualifications including education and relevant experience.

Your potential has a place here with TTEC's award-winning employment experience.

As a Customer Service Representative
- Financial Services, working onsite in Charlotte, NC you'll be a part of bringing humanity to business.

experienceTTEC.

You'll provide white glove support to customers of an asset and wealth management company that combines the entrepreneurial spirit of a start-up with more than 150 years of experience.

Our employees have spoken.

Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for helping others navigate through their online banking needs? Whether it's getting answers for customers quickly, consulting on products, or finding resolutions for their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll Answer questions about products via phone while providing website navigation support and assisting with the application process Access multiple electronic systems at once and document steps taken to efficiently and accurately complete the request Meet established goals for all performance metrics including call quality, productivity, and schedule adherence Participate in projects or process improvements to drive operational excellence What You Bring to the Role 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer experience Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook) What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage of $19 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.

A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career.

From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team lead.

You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC Our business is about making customers happy.

That's all we do.

Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

d24ad0b8-823f-4e68-a892-2986ccdf7392

Position Title: Senior Salesforce Engineer- Financial Services Cloud Locations: Rockford_IL Time Type: Full time Req ID: JR1200-Rockford_IL At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Salary Range: $88,000-$130,000/annually Position Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank.

The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality.

The Senior Solutions Engineer reports to the Team Lead
- Salesforce.

Responsibilities: Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.

Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.

Manage Salesforce system administration: custom objects, fields, layouts, validation rules.

Implement automation: workflows, approval processes, and rules to streamline operations.

Ensure data governance: audits, data management, and quality standards adherence.

Design and execute test plans for solution validation.

Lead Salesforce integrations ensuring consistency and information flow across systems.

Collaborate with stakeholders to evaluate integration needs and maintain implementations.

Provide technical mentorship to junior team members and serve as a subject matter expert.

Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.

Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.

Stay current on Salesforce updates and industry best practices.

Be task-focused and adaptable in a dynamic work environment.

Present ideas clearly and concisely to technical and non-technical audiences.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Requirements: Bachelor’s degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.

Minimum 7 years of Salesforce experience, including 3 years with Financial Services Cloud or related financial implementations.

Experience with Salesforce Industries OmniStudio and deployment in banking environments.

Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.

Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).

Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.

Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.

Ability to diagram customer processes and recommend effective changes.

Ability to manage multiple priorities in a dynamic, fast-paced environment.

Strong communication skills (written, verbal, and presentation).

Excellent organizational and time management skills.

or similar CRM proficiency.

Understanding of customer and partner relationship strategies.

Knowledge of the customer journey and ability to map touchpoints to the sales process.

Basic understanding of API and REST.

Basic knowledge of database architecture.

Experience in ITIL or formal SDLC methodologies.

Excellent oral, written, and interpersonal communication skills with the ability to instruct others, interpret documents, and write reports and correspondence.

Ability to deal with complex problems involving multiple facets and variables in non-standardized situations.

Experience with the sales process, cycles and methodology, including: Familiarity with Salesforce Industries OmniStudio Framework.

Experience migrating Salesforce orgs or deploying FSC in a banking or financial institution.

Account/territory management Opportunity management Contact management Business development Professional services Partner management Technical consulting Service engineering Experience with marketing activity, including: Demand generation Lead nurturing Customer profiling Social & digital media Campaign influence tracking Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at

Midland States Bank may use automated tools and artificial intelligence (“AI”) to assist with recruiting, screening, and hiring decisions.

In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 88 Yearly Salary PI400a89af37d1-25448-38959719

PURPOSE OF POSITION:

Develops and executes the strategic vision for Patient Financial Services (“PFS”) functions across all Cape Cod Healthcare ("CCHC") entities. Provides leadership and oversight of key operational and financial decisions pertaining to all insurance and patient Accounts Receivable (“AR”) resolution, denials management, customer service and billing compliance. Coordinates with the VP of Revenue Cycle and/or CFO to develop yearly metrics and is responsible for managing people and processes to achieve or exceed CCHC’s revenue cycle goals and performance metrics expectations. Has responsibility to timely budget submission and ongoing management to budget expectations. Leads or serves on CCH revenue cycle process improvement task forces and committees.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Directs the performance of CCHC Patient Financial Services Accounts Receivable (AR) including but not limited to Billing, Insurance Follow-Up, Customer Service, Denials Prevention and Management and Vendor Management.
2. Responsible for hiring, coaching, and otherwise developing direct reports and creating or ensuring creation of a structure for employee onboarding and ongoing development.
3. Collaborates with the CFO and VP of PFS & Revenue Cycle to set goals, identify opportunities to improve AR resolution, resulting in payment based on industry Key Performance Indicators (“KPIs”) for Patient Financial Services and Revenue Cycle.
4. Responsible for measurement and reporting of ongoing financial and operational performance. Ensure the implementation of action plans where performance is not meeting expectations and recognizing areas of excellence.
5. Lead the implementation of best practice strategies to increase cash flow and turnaround time in account resolution.
6. Demonstrates a commitment to exceptional customer satisfaction to all parties. Appropriately assesses who our customers are (e.g. anyone the individual has a responsibility to serve inside and/or outside the Health System). Conducts self in a polite, forthright manner, articulately communicating with others and using discretion, judgment, common sense and timeliness in customer service decision -making.
7. Create, monitor and perform within established budgets.
8. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across all Patient Financial Services functions. Ensure that all PFS employees and process owners are held accountable and are meeting established standards and goals.
9. Ensure PFS employees across all functions are trained and comply with established policies, processes, and quality assurance programs.
10. Identify potential process improvements through Patient Financial Services, and lead the design and implementation as required.
11. Coordinate and oversee all third party AR and payment application process transition points between Patient Financial Services and other functional areas within the revenue cycle organization.
12. Monitor and facilitate service level agreements (“SLAs”) between Patient Financial Services and other related functions, within both Revenue Cycle and Clinical Operations as necessary.
13. Coordinate with peers across the Revenue Cycle organization, and with related stakeholders, on the management of third-party denials by working with the onsite Revenue Cycle Integration leaders, Patient Access Services and middle Revenue Cycle functions, Professional Revenue Cycle, Home Health and Hospice, and Behavioral Health to identify trends and implement denials prevention and/or recovery programs.
14. Routinely conduct payer trend analysis to ensure optimal processing and reimbursement, identify issues, communicate findings to CCHC PFS stakeholders, define solutions and initiate resolution.
15. Coordinate with peers across the Revenue Cycle organization on the management of PFS edits by working with the Unbilled Committee to identify trends and implement modifications to workflow to limit pre-billing edits.
16. Build strong relationships and facilitate productive communication between key revenue cycle stakeholders, including peer leaders of Revenue Cycle services and core support departments (e.g., Human Resources, IT, Finance, Managed Care, etc.)
17. Develop and maintain effective payer working relationships.
18. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken.
19. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
20. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree in Business Administration, Healthcare Management or related discipline preferred or the equivalent combination of education and experience.
• Minimum of five to seven years of relevant experience with a track record of progressively responsible positions in a complex healthcare organization such as a multi-hospital system, large group practice or a major healthcare consulting firm preferred.
• Minimum of three to five years of supervisory/management experience. Prior experience in a union environment preferred.
• Strong technical grounding, project management and implementation experience required. Proven leadership abilities and comprehensive knowledge of healthcare information systems. Epic Single Business Office (SBO) and clearinghouse experience preferred.
• Strong working knowledge of regulatory requirements, payer requirements, billing coding requirements (ICD, CPT, HCPCs, etc.), general revenue cycle management strategies, and industry best practices.
• Thorough knowledge of metrics, analytics, and data synthesis in healthcare patient financial services and revenue cycle management to identify trends, produce reliable forecasts and projections.
• Strong analytical and critical thinking, organizational, and business process optimization skills, with in-depth ability to develop and pursue goals, synthesize data to identify system vulnerabilities and develop and apply innovative solutions.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment.
• Excellent communication and organizational skills are required, with the ability to effectively communicate to physicians, patients, staff, payers and administration. Above average understanding of how, when, and to what extent different hospital departments relate to and communicate with one another.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Pay: $260,000.00 - $365,000.00 per year

Why This Is a Great Opportunity

• Join a premier transactional platform advising sophisticated financial institutions and major market participants.
• Work on complex, high-value financial services transactions in one of the strongest legal markets in the country.
• Build strong deal experience in a collaborative, high-performance environment known for excellence and professional development.
• Gain meaningful responsibility on sophisticated matters while working alongside top-tier attorneys and clients.
• Grow your career at a firm known for elite training, strong mentorship, and long-term advancement opportunities.

Location: New York, NY. This is a full-time, on-site role based in the office.

Note: Must have 3+ years of law firm transactional experience within financial services, finance, or closely related corporate transactions.

About Us

We are a top-tier law firm known for advising leading financial institutions, companies, and investors on complex legal and business matters. Our team is collaborative, ambitious, and committed to excellence, client service, and long-term professional growth. Confidential Employer.

Job Description

• Advise clients on sophisticated financial services and related transactional matters
• Draft, review, and negotiate transaction documents and related agreements
• Support deal execution from diligence through closing
• Analyze transaction structures, legal issues, and business terms
• Manage portions of transactions with increasing independence
• Work closely with clients, counterparties, and internal teams in a fast-paced environment
• Conduct legal research and draft practical, business-oriented analysis
• Collaborate with partners and specialists on complex transactions

Qualifications

• 3+ years of law firm transactional experience
• Experience in financial services transactions, finance, corporate transactions, or closely related deal work
• Strong drafting and negotiation skills
• Strong analytical, writing, and communication skills
• Ability to manage components of transactions independently
• Strong business judgment and client service orientation
• Team-oriented with a strong work ethic and desire for increased responsibility
• Admitted in New York or eligible to waive in
• BigLaw or other sophisticated transactional law firm background strongly preferred

Why You Will Love Working Here

• Elite transactional platform with sophisticated, high-level work
• Strong exposure to major clients and meaningful deal responsibility
• Collaborative culture with high standards and strong mentorship
• Clear path for growth and long-term development
• Excellent benefits and family-supportive programs
• Opportunity to deepen your transactional skill set in a highly respected firm

JPC-741

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

Patient Financial Services Specialist (Contract)

Location: Gaithersburg, MD (Hybrid)

Duration: 13 Weeks (Opportunity for Extension or Conversion)

Schedule: Full-time

About Us

Pride Health is a minority-owned healthcare staffing firm that connects skilled clinical and non-clinical professionals with leading hospitals and healthcare organizations nationwide. As part of Pride Global, we deliver flexible workforce solutions while supporting quality patient care and career growth for healthcare professionals.

Job Summary

The Patient Financial Services Specialist supports revenue cycle operations by verifying patient insurance eligibility, reviewing financial information, and maintaining accurate patient account records. This role works closely with internal teams and insurance providers to help ensure accurate billing and timely reimbursement while maintaining compliance with healthcare regulations and organizational policies.

Key Responsibilities

• Verify patient insurance eligibility and benefits using electronic systems and payer portals.
• Review and update patient demographic and financial information to ensure accuracy.
• Utilize eligibility verification tools and electronic health record systems to confirm coverage details.
• Communicate with insurance providers and internal departments to resolve eligibility or coverage discrepancies.
• Maintain accurate documentation of eligibility verification and account activity.
• Assist in resolving billing issues and patient account inquiries.
• Identify and escalate account issues that may impact reimbursement timelines.
• Ensure compliance with healthcare regulations, payer requirements, and organizational policies.

Required Qualifications

• High School Diploma or GED required.
• 2–5 years of experience in Patient Financial Services, insurance eligibility verification, or related revenue cycle roles.
• Experience using Cerner systems.
• Experience with Experian eligibility tools (Cerner-based) required.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and problem-solving skills.

Preferred Qualifications

• Additional experience within healthcare revenue cycle operations.
• Familiarity with payer guidelines and insurance verification processes.

Benefits Disclosure

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto and home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

Pride Health is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Executive Assistant

Finance and Investment firm is looking for an experienced Executive Assistant. In this role, the Executive Assistant will provide comprehensive Administrative assistance to a Senior Executive and his team. This position is 4 days in office and 1 day work from home.

Responsibilities Include:

• Provide comprehensive administrative support
• Coordinate complex, senior-level internal/ external meetings and conference calls
• Handle a high volume of phone calls and interacts with high level business leaders in a professional and effective manner
• Prepare presentations and other materials for meetings
• Maintain complex and extremely detailed calendars and prioritizes meeting requests and related logistics
• Coordinate domestic travel arrangements
• Process and track expense reports
• Personal assistant tasks as needed

Qualifications Include:

• Bachelor's Degree preferred
• Minimum of 4 years of administrative experience
• Requires excellent interpersonal and communication skills
• Ability to maintain high standards despite pressing deadlines
• Demonstrates high degree of integrity and confidentiality
• Strong organizational skills
• Team player with a positive attitude
• Strong proficiency in MS Word, Excel, PowerPoint and Outlook

Executive Assistant

Finance and Investment firm is looking for an experienced Executive Assistant. In this role, the Executive Assistant will provide comprehensive Administrative assistance to a Senior Executive and his team. This position is 4 days in office and 1 day work from home.

Responsibilities Include:

• Provide comprehensive administrative support
• Coordinate complex, senior-level internal/ external meetings and conference calls
• Handle a high volume of phone calls and interacts with high level business leaders in a professional and effective manner
• Prepare presentations and other materials for meetings
• Maintain complex and extremely detailed calendars and prioritizes meeting requests and related logistics
• Coordinate domestic travel arrangements
• Process and track expense reports
• Personal assistant tasks as needed

Qualifications Include:

• Bachelor's Degree preferred
• Minimum of 4 years of administrative experience
• Requires excellent interpersonal and communication skills
• Ability to maintain high standards despite pressing deadlines
• Demonstrates high degree of integrity and confidentiality
• Strong organizational skills
• Team player with a positive attitude
• Strong proficiency in MS Word, Excel, PowerPoint and Outlook

About the Company

University Of Montana- Missoula, Montana

Relocation assistance or Housing assistance may be available

About the Role

This role will report on-site. The Director of Student Account Services oversees the Student Account Services functions of the University of Montana, including the payment phase of the registration process and application of all financial aid which requires experience administering student accounts and knowledge of FERPA. The Director of Student Account Services develops and implements policy regarding student accounts and is responsible for all areas of the University's Student Accounts Receivable system. As a critical integrated service area of the University, the Director of Student Accounts position requires working cooperatively and collaboratively with many various personnel and departments across the University of Montana to maximize a positive student experience, financial performance, creativity, and problem solving, to achieve the best possible results.

Responsibilities

• The Director of Student Account Services manages Student Accounts, Student Accounts Receivable Collections, Cashiering, and other Accounts Receivable functions and interacts with students, faculty and other employees as well as external funding entities to help ensure procedures are streamlined, efficient and meet university standards.
• Collaborates with financial aid, registrar and other offices to resolve issues with student accounts in a timely fashion, especially during high volume times of the year.
• Works in conjunction with financial aid with the Return of Title IV funds for federal financial aid funds, and ensuring student refunds are accurate and timely and in accordance with all local, state and federal regulations.
• Reviews financial accounting reports to ensure accuracy and timeliness of student account transactions; oversees the student appeal process (including updates to student accounts); monitors student account charge-offs and oversees activities with the student account payment plans.
• Responsible for hiring, disciplinary actions, mentoring, evaluating and supervising the Associate Director of Student Accounts, Student Accounts Specialists and Treasury Staff. Additionally, The Director of Student Account Services provides oversight and leadership for their employees. The Director of Student Account Services evaluates performance of the individuals supervised, as well as the team as a whole.
• The Director of Student Account Services is responsible for the following supervisory, policy and other responsibilities:
• Supervising and reviewing the functions related to the cash receivables of the University including, but not limited to, student accounting and third party payment transactions;
• Supervising and reviewing the function and performance of staff and activities within Student Account Services;
• Assists with the development and implementation of policies and procedures;
• Supervising the certification of students who qualify for legislatively established tuition and fee exemptions;
• Reconciling general ledger accounts that include student receivables;
• Supervising the daily operation of bank deposits;
• Ensuring employees are trained in the areas of student financials and accounts receivable/billing processing;
• Coordinating with external cash processing vendors on student payment plans and preparing reconciliation to student receivables;
• Preparing and discussing employee reviews and planning;
• Assist in the preparation of various financial reports and statements;
• Other duties as assigned by supervisor.

Qualifications

• Bachelor's degree in business, finance or related field;
• 3-5 years or more years of experience at a similar institution of higher education;
• Management and supervisory experience in a finance/customer service environment;

Required Skills

• Knowledge of complex integrated enterprise resource management software such as Ellucian/Banner Finance, Ellucian/Banner Student, and other Ellucian products to produce accurate billing statements and provide excellent student support;
• Knowledge and experience with ECSI loan servicing system;
• Knowledge of PC software (Word, Excel, Access, Outlook, PowerPoint) Including advanced Excel skills, such as Vlookup, Index, Pivot Tables;
• Experience with an third-party payment tool, such as Touchnet or Nelnet ePayment;
• Experience with implementing student retention strategies;
• Knowledge of IRS rules to supervise/generate and distribute form 1098-T to students.

Preferred Skills

• Aptitude for interpreting and communicating financial data to individuals from a non-financial background;
• Successful experience managing multiple projects and priorities proactively;
• Analytical and problem solving skills;
• Proficient in preparing, formatting, and reviewing business correspondence and reports, including publicly published materials (i.e. website, catalog);
• Possess highly developed interpersonal, communication, presentation and organizational skills and the ability to draw from experience in creating creative solutions to meet the University's objectives and serve students while maintaining compliance with applicable rules and regulations;
• Ability to treat sensitive information with discretion, demonstrate tact and diplomacy possess excellent negotiation skills, and be able to make decisions supported by policy;
• Highly developed ability to prioritize and arrange job assignments;
• Excellent analytical and problem solving skills;
• Proficient in oral and written English communications;
• Ability to work independently and meet deadlines or as part of a team, and be adaptable to changing job requirements and deadlines;
• Student-centered focus and work ethic;
• Ability to actively foster a respectful, positive work environment that welcomes all persons;
• Demonstrated interest in developing financial literacy skills among students.

Pay range and compensation package

$100,000-$110,000

Equal Opportunity Statement

The University of Montana is an equal opportunity employer. UM does not discriminate against any applicant on the basis of protected class status as described in UM’s non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

This position is fully onsite in Brickell, FL. The ideal candidate will assist with corporate transactions, contract support and legal department operations.

Responsibilities:

• Support attorneys
• Assist with drafting, reviewing, and editing legal documents, including contracts, pleadings, and correspondence.
• Provide ad hoc paralegal support
• Coordinate and communicate with clients and other relevant parties in a professional manner.

Qualifications:

• 5+ years of paralegal experience (transactional experience)
• Capable of working independently but with ability to recognize when to seek guidance in complex situations
• Ability to work in a fast past environment

At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration.

Just as our employees are committed to helping our customers manage their finances, we're committed to our employees. After all, they make it happen for our customers every day.

To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities.

A Customer Service Representative (CSR) is responsible to deliver a positive customer experience to current and prospective bank customers on the banking floor. This position must be able to adapt well in the face of workplace stressors such as customers service complaints. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player.

• Provide quality customer service and a positive banking experience by handling financial transactions (i.e. opening of accounts) with a professional attitude
• Determine customer needs, explain and sell products and services
• Participate in branch prospecting efforts
• Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc.
• Serve as a liaison between customer and operational areas
• May provide back up to the teller line as needed
• Ability to understand directions and adhere to established policy and procedures
• Able to remain focused
• Other related duties as assigned or directed

• Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to policies, procedures, and internal controls, and meet all training requirements in a timely manner

• As an integral member of the Branch, this position is also responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals
• May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels

Education, Training and Requirements:

• High School Diploma or GED
• Internal product and services knowledge
• Accurate and proficient math skills
• Professional and friendly interpersonal communications skills
• Proficient computer skills
• Clear thinking and ability to stay focused
• Thorough knowledge of bank products and services
• Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
• Two (2) years of bank and/or customer service normally required
• All applicants must be 18 years of age or older

Hours: 35 hours/week

Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to stand, walk or sit. Use hands and fingers, handle or feel, reach with hands or arms, and speak and hear. The employee may occasionally be required to lift and or move up to 25 pounds. Specific vision abilities required by this job include close vision, and the ability to focus.

The Company is an Affirmative Action, Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state or local law.

The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department.