Amcor Plc Jobs in Usa
542 positions found — Page 28
This role manages Jira stories/backlogs, maintains Confluence documentation, supports PLC/SDLC governance reporting, and provides operational support and training for project management tools used across the organization.
Core Responsibilities Manage Jira boards and backlog priorities; respond to updates and requests in a timely manner Write and maintain Jira stories, including clear requirements and acceptance criteria Maintain documentation in Confluence (process docs, user guides, support articles) Support PLC/SDLC governance activities including data quality checks, follow-up, and reporting Provision and maintain user access for supported applications and tools Respond to end-user support requests; track issues and drive resolution Train end users on supported tools and processes Support UAT activities to ensure quality releases and strong user experience Partner with cross-functional teams (digital stakeholders, delivery teams, contact center) to support product releases Assist with operational tracking and basic project financial processes as required Essential Qualifications, Skills, and Technologies Business Analyst experience supporting client-facing web and/or mobile applications (digital banking preferred) Experience in a financial institution or other heavily regulated environment Strong hands-on Jira experience (board management, backlog, prioritization) Strong hands-on Confluence experience (documentation, knowledge base) Strong story writing skills (requirements and acceptance criteria) Excellent organizational skills and ability to manage multiple priorities Strong communication skills with technical and non-technical stakeholders Proficiency with Microsoft Office and Agile/Kanban concepts Preferred (Nice-to-Have) Skills or Experience Jira Align and/or enterprise project tools (e.g., EPPIC) UAT coordination/support experience Experience supporting access provisioning or application administration Experience working with contact center teams during digital release Client offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Client provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This role is responsible for designing, developing, and implementing control systems to improve production efficiency, equipment performance, and process automation.
Key Responsibilities: MUST HAVE 5 YEARS EXPERIENCE WITH ALLEN-BRADLEY/HONEYWELL SYSTEMS Support rolling mills and steelmaking production and maintenance operations Design and implement control systems (hardware & software) to enhance productivity, quality, uptime, and energy efficiency Analyze, modify, and improve PLCs and HMIs Monitor performance indicators and integrate control systems with company information systems Provide maintenance support and resolve process control system issues Develop specifications, design documents, and systems architecture for steel production processes Manage and deliver automation-related projects Qualifications Bachelor’s degree in Electrical, Mechanical, Automated Manufacturing Engineering, or related field 5+ years of relevant experience Proficiency with Allen-Bradley PLCs, drives, HMI software/hardware, and ability to read hydraulic, electrical, and pneumatic schematics Strong computer skills (Excel, Project, PowerPoint) Excellent teamwork, communication, and organizational skills Strong problem-solving and analytical abilities Willingness to be on-call to support operations as needed see above
Summary: The responsibilities of the Senior Maintenance Technician will be distributed broadly across several functional areas supported by Engineering. Primary responsibilities will include maintenance, troubleshooting, repair and preventive maintenance of process equipment and conveyor systems, automation training, support, and troubleshooting; Facilities moves/additions/changes; support of Engineering and CI initiatives and projects; Facilities coordination; site security; site safety and 5S. Position will operate on-site and in an on-call capacity.
Shift: 2nd Shift
Days: Monday, Tuesday, Wednesday, Thursday
Hours: 2:30 PM to 1 AM
Primary Responsibilities:
- Meet Facilities quarterly performance metrics targets and departmental goals.
- Perform preventive maintenance on process equipment, conveyor systems and building equipment.
- Performs Installation and startup of mechanical and/or electrical equipment and systems.
- Identification of spare parts, highlighting critical spare parts, and maintaining efficient inventory levels of spare parts.
- Completion of service ticket requests and work order assignments production equipment and some building equipment.
- Perform repairs on mechanical equipment, conveyor systems, electrical systems and controls, including SATO printers, Stream feeder inserters and box erecting/sealing equipment.
- Work directly with Plant Facilities Management and Asurion IT Department to execute changes, moves and/or expansions of departments and workspaces.
- Assist Supervisor/Manager with managing vendors, holding them accountable for work requested.
- Installation of pneumatic piping, tubing, actuators, valves, and pneumatic systems as well as electrical conduit, wiring and controls.
- Overtime and/or extended work hours will be required to include on call.
- Observe all applicable safe job practices and fully comply with Asurion Safety Policy.
- Any other duties as assigned by management.
- Responsible for programming, repairing, and maintaining automated machinery or computer systems. In charge of testing and troubleshooting automated systems to ensure smooth process flow and understanding.
- Performing system diagnostics and troubleshooting.
- Conducting regular maintenance on automated systems
QUALIFICATIONS:
- High School diploma or GED
- Associates degree or Post-Secondary Technical School preferred.
- 3 years of industrial maintenance experience in a technical machine repair function, that includes machine preventive maintenance, troubleshooting and repairing of high-speed packaging equipment, and highly automated equipment and production lines.
- Detail oriented individual with good organizational skills, and proven ability to initiate priorities based on general guidelines.
- Ability to manage multiple projects/tasks within established deadlines.
- Intermediate level of knowledge and experience with Microsoft Office Products, including Word, Excel, and Outlook.
- Demonstrated analytical and problem-solving skills.
- Basic PLC experience, including Allen Bradley RS Logix, Control Logix or similar software for troubleshooting of PLC controlled systems.
- Working knowledge of mechanical power transmission, gearing, sheaves, shafts and bearings.
- Working knowledge of pneumatic clutches, brakes and mechanical motion control.
- Working knowledge of 120/208 single phase vac electric power distribution and circuits; basic knowledge of 480 vac 3 Phase power distribution and transformers.
- Working knowledge of motors and motor controls including 3 phase and single-phase AC motors, DC stepper motors, 3 phase motor starters and AC variable frequency drives.
- Working knowledge of pneumatics including actuators, valves, and pneumatic print interpretation.
- Read and interpret mechanical design and machine drawings, electrical design drawings and wiring schematics.
- Safe practices using basic machine shop equipment: drill press, band saw, grinders, belt sanders.
- Strong knowledge of OSHA general industry regulations on electrical safety (lockout/tag out).
- Welding experience-SMAW, GMAW, GTAW, Oxy/Acetylene Cutting.
- Safely operate forklifts to move equipment and related components.
- A dependable team player possessing enthusiasm and a positive attitude.
- Interact in a professional manner with teammates, leaders, and other departmental staff.
- Complete other tasks as assigned by Supervisor or Manager.
- Must be able to work all shifts. (Day, afternoon, and weekend shift)
- Respect Core Values of Asurion and comply with the Company’s policies and procedures.
About Asurion:
Asurion is the global leader in technology protection services. From lost, stolen and damaged wireless handsets to malfunctioning computers, gaming systems and more, Asurion, together with sister-company NEW, provides more than 250 million consumers worldwide with best-in-class service, repair, replacement and delivery. The company also provides products which can protect a consumer’s wireless content and software. Asurion is the exclusive provider to many of the world's premier telecommunications and retail companies. The company is privately held with more than 19,000 employees and operates in six countries across three continents. For more information, please visit
Job Description
Arconic is currently in search of an entry level Electrical Engineer to join our Plate Department based in our Davenport, IA location.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
This entry level Electrical Engineer is a great opportunity to apply your technical skills while coordinating numerous capital projects across the Plate department. This role is driven by self-directed work and collaborative efforts with a team of Electrical Engineers, Technical staff, maintenance, and production across the department.
The Electrical Engineer reports to the Lead Electrical Engineer in the department and will work Monday through Friday during daytime hours. You will support off-shifts as needed for your respective projects.
In this role, you will:
- Coordinate all phases of assigned area electrical engineering projects from concept, scope development, written specifications, bid solicitations, design, manufacturing, equipment commissioning, and project closure.
- Lead and participate in problem solving efforts with multi-discipline technical staff, maintenance and production.
- Use PI Vision and Data Link to analyze process issues and provide input to solve process problems.
- Create and develop electrical control solutions that will support process improvements and improve equipment reliability.
- Assist production and maintenance with equipment and process issues.
- PLC/HMI and controls redesign and upgrades of existing processes.
- Install and troubleshoot camera systems on industrial equipment.
- Incorporate SMART Manufacturing principles and tools into automated inspection systems to improve processes, data collection/analysis, and drive quick results in recovery improvements.
Qualifications
You have:
- Bachelor’s Degree in Electrical Engineering Technology or Electrical Engineering from an accredited institution
- 1-3 years of Electrical Engineering experience (including Internship)
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire Visa sponsorship is not available for this position
- This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R.
- 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.
Exceptional Candidates possess:
- Manufacturing experience in a highly industrial environment
- 1-3 years' experience with PLC's, HMI's, AC/DC drives & motors, measuring devices and ethernet cameras
- Proficiency with Rockwell programming software (i.e.: RS Logix and FactoryView)
- Proficiency in Microsoft Office Suite and Project programs
- Good oral and written communication skills in a variety of settings (shop floor, peers, plant leadership, etc)
- Demonstrated success as a project implementation manager, including budget and schedule development.
About Us
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity.
We lead with respect, honesty, transparency and accountability.
Safeguard our Future.
We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together.
We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty.
We build customer partnerships through best-in-class products and service.
Drive Operational Excellence.
We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value.
We achieve success by generating and growing value for our stakeholders.
This position is subject to Export Control Law
This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R.
- 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.
Equal Employment Opportunity Statement
Arconic is an equal opportunity employer. We take action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
About The Team
ABOUT Davenport Works
Davenport Works is the country’s largest aluminum rolling mill, it was opened in 1948 and currently employs more than 2,000 people and ships product worldwide. It is in Riverdale in the Quad Cities (Davenport and Bettendorf in southeastern Iowa, and Rock Island and Moline in northwestern Illinois). The Quad Cities is 3 hours south-west of Chicago, 4 hours north of St. Louis, and less than 3 hours from Des Moines. The Quad Cities is home to St. Ambrose University among 8 educational institutes. Major outdoor summer music festivals include the Bix Beiderbecke Memorial Jazz Festival, Mississippi Valley Blues Festival, and River Roots Live.
Position Summary:
Responsible for inspecting, installing, troubleshooting, repairing, and maintaining electrical and electronic systems and industrial equipment. This role requires independent judgment, technical expertise, and the ability to lead and direct others.
Key Responsibilities:
- Diagnose and repair electrical/electronic equipment, wiring, circuits, and control systems
- Troubleshoot PLC-controlled and computer-controlled manufacturing systems
- Install, modify, and maintain electrical components, fixtures, meters, and industrial machinery
- Perform preventive maintenance, inspections, testing, calibration, and safety checks
- Read and interpret blueprints, schematics, manuals, and technical specifications
- Calibrate instruments and ensure equipment meets operational standards
- Maintain equipment logs and spare parts inventory
- Use drafting/design software to modify or store schematics as needed
- Lead complex maintenance tasks and support other technicians
Required Skills:
- Electrical systems (24V–480V AC, single & three-phase power, DC voltage, motor controls, control systems)
- PLC programming (create, edit, troubleshoot)
- Industrial machinery repair and preventive maintenance
- Strong troubleshooting and problem-solving skills
- Installation and system integration
- Computer systems, hardware/software, and electronic components knowledge
Qualifications:
- High school diploma (or equivalent)
- Minimum 3 years of experience in electrical/electronic maintenance or related field
- Advanced electrical knowledge and strong mechanical aptitude
Maintenance Manager – Machining
Ready to change the future, your way?
This is an excellent opportunity for a driven Maintenance Manager to unlock your ambition and work the future at Aalberts.
As a full-time Maintenance Manager in the Machining facility at Aalberts, located in Pageland, SC, you will be responsible for leading all maintenance and reliability activities for machining operation consisting of CNC machines, bar transfer, CNC lathe and transfer machines. This role will stabilize equipment reliability, reduce chronic downtime, and transition the plant from reactive maintenance practices to a fully implemented Total Productive Maintenance (TPM) system. The Maintenance Manager will lead the maintenance team across three shifts and drive machine turnaround initiatives, capital equipment replacement projects, tooling readiness and automation improvements.
the Aalberts way
Aalberts is built on entrepreneurship. We believe the more space people are given, the greater their chance of finding brilliant solutions for our customers. That is why we encourage everyone to take ownership, think independently yet work as one team. You are in charge today of what happens tomorrow. For yourself, for the company, and for our planet.
your challenge
- Lead and develop a 15-Headcount maintenance team across three shifts, establishing accountability, training programs, and performance standards.
- Assess current equipment condition and develop structured recovery plans for aging CNC and transfer equipment.
- Eliminate chronic downtime through root cause analysis (RCA), structured troubleshooting, and permanent corrective actions.
- Transition the facility from reactive, unsustainable maintenance to a disciplined preventive and predictive maintenance strategy.
- Design and fully implement a TPM roadmap through managing Maintenance Tier boards, including autonomous maintenance, PM standardization, audits, and KPI tracking. Drive preventive maintenance compliance to exceed 90% while improving MTBF and reducing MTTR.
- Lead machine rebuilds, retrofits, and control upgrades where financially justified.
- Lead CAPEX projects: develop and execute a long-term asset replacement strategy aligned with production growth and operational needs.
- Manage maintenance budget, including cost control, ROI analysis, and spare parts optimization.
- Tooling & asset readiness:
- Oversee tooling maintenance, rebuild, and readiness for CNC and transfer machines.
- Partner with Production and Engineering to establish tooling life standards and change intervals.
- Reduce downtime related to tooling wear, breakage, and setup variability.
- Optimize tooling inventory levels and vendor relationships.
- Optimize CMMS usage for work order management, asset history tracking, and downtime analytics.
- Leverage CMMS to improve spare parts management availability and stocks.
- Collaborate with production leadership to improve OEE and minimize unplanned downtime.
- Manage third-party contractors and ensure compliance with site safety and quality standards.
- Ensure all safety standards, regulatory requirements, and company policies are strictly followed.
- Conduct monthly facility audits and ensure corrective actions are documented and executed.
- Support automation upgrades and intermediate-level PLC troubleshooting and system improvements.
requirements
- Extensive mechanical and electrical experience.
- Associate's or Bachelor’s degree in engineering, Industrial Maintenance, or related field preferred.
- Minimum 7 years of progressive maintenance leadership experience in a machining or industrial manufacturing environment.
- Demonstrated experience executing capital equipment projects from justification through commissioning.
- Strong financial acumen related to maintenance budgeting and capital planning.
- Experience implementing TPM or similar reliability-centered maintenance programs.
- Ability to lead in a fast-paced, manufacturing environment, Able to function in a leadership role and interact positively and openly with employees, managers and contractors.
- Excellent leadership, communication, and problem-solving skills.
Targeted attributes
- PLC troubleshooting experience preferred.
- Proven experience leading equipment turnaround initiatives and reliability transformations
- Strong knowledge of legacy CNC systems, transfer machines, hydraulics, pneumatics, and industrial electrical systems.
Key Performance Indicators (KPI)
- Reduction in unplanned downtime year-over-year.
- Improvement in MTBF and reduction in MTTR.
- Preventive Maintenance compliance rate.
- Successful implementation of TPM milestones.
- On-time and on-budget execution of CAPEX projects.
- Maintenance cost control including spare parts, perishable tools and supplies
why work at Aalberts?
- Globally renowned company, dedicated to technological innovation and excellence
- Diverse teams of passionate individuals, committed to making a difference
- Professional growth and development opportunities
- Think independently yet work as one team
- Be in charge today of what happens tomorrow
about Aalberts
We are a company of over 13,000 passionate people spread across 50 countries, working as one to engineer mission-critical technologies, making impact in everyday life. Aalberts IPSA proudly supports eco-friendly buildings to high-tech manufacturing, minuscule microchips to the largest seagoing vessels, and next gen vehicles to lightweight airplanes. Since 1975, we have been at the forefront of where technological innovation truly matters and progress is really made for a clean, smart and responsible future.
work environment
- Regular presence on the production floor in a climate-controlled machine shop environment.
- Operate high-volume machining in a manufacturing setting requiring proper use of PPE (personal protective equipment).
- Including but not limited to: CNC machining centers, transfer machines, EMCO equipment, hydraulic and pneumatic systems, and an active tool room
- Ability to stand and walk for extended periods
- Occasional lifting of materials or components up to 55 pounds
- Exposure to moving mechanical parts, machine noise, oils, and industrial equipment
- Use of appropriate PPE in designated areas
- Maintain a stable, safety-focused manufacturing environment with a strong emphasis on operational excellence, reliability, and continuous improvement.
compensation and benefits
The salaried rate for this role is fair and decided upon based on experience and proven skills alignment through our interview process. This role will observe our company’s 12 paid holidays, generous paid time off and competitive full suite benefits package. Relocation support is available.
go ahead, work the future at Aalberts
Our procedure involves application submission, screening, assessments, selection, and offer/onboarding. The process follows a tentative time frame and is subject to the availability of both parties and the completion of each stage.
our commitment to all
Aalberts IPSA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other classification protected by law.
Uninvited agency solicitation will not be considered. Profiles sent by third-party recruiters will be treated as direct applications from the candidate.
Role Overview
We are seeking a Project Manager to lead cross-functional industrialization, capex, and ECO projects from start to finish. This role operates within a matrix organization, managing scope, schedule, cost, and risk in alignment with PMO standards and governance.
The Project Manager serves as the single point of accountability for project execution, stakeholder coordination, and delivery performance, while partnering closely with functional leaders and WBS Owners.
This role follows established PMO policies, processes, and the PMO Handbook. Authority and accountability are defined by PMO governance.
Key Responsibilities
Project Planning & Execution
- Lead end-to-end project execution from PLC entry through project closure.
- Develop and maintain integrated project plans, schedules, and WBS structures.
- Manage customer and internal milestones using Planview.
- Ensure deliverables meet quality, cost, timing, and customer requirements.
- Proactively identify, mitigate, and escalate risks and issues per PMO policy.
Scope & Change Management
- Own project scope within PLC C-E and manage approved scope changes.
- Support project handovers from approved NPD projects for plant industrialization
- Coordinate and implement Change Requests with WBS Owners.
Resource & Team Leadership
- Lead cross-functional teams in a matrix environment without direct authority.
- Assign responsibilities, establish clear ownership, and drive accountability.
- Remove roadblocks and protect the team from external disruptions.
- Foster collaboration, engagement, and continuous improvement.
Financial & Project Controls
- Manage project budgets, forecasts, CAPEX, and Cost of Tooling.
- Track profitability, revenue, utilization, and cost-to-completion.
- Coordinate accurate and timely invoicing with functional owners.
- Understand and apply basic P&L, product costing, and investment models.
Communication & Stakeholder Management
- Lead regular project status reviews and management updates.
- Communicate progress, risks, and deviations clearly to stakeholders.
- Prepare and deliver structured project reports and presentations.
- Escalate issues appropriately to PMO leadership and Steering Committees.
Required Qualifications
Education
- Bachelor’s degree required
- (Engineering, Business Administration, Economics, Industrial Management, or related field)
- Business-level English proficiency
Experience
- 2–5 years of project management experience (manufacturing or industrial preferred)
- Experience working in a PMO-governed environment
- Proven success managing cross-functional teams in a matrix structure
- Experience with risk management, change management, and stakeholder coordination
- Hands-on experience with project management software (Planview preferred)
Core Skills & Competencies
- Project Planning & Execution
- Scope, Schedule, and Cost Management
- Risk & Change Management
- Financial Acumen (CAPEX, forecasting, profitability)
- Stakeholder & Customer Management
- Strong written, verbal, and presentation skills
- Analytical thinking and structured problem solving
- Adaptability in fast-paced, industrial environments
- Professional judgment and decision-making
What Success Looks Like
- Projects delivered on time, within scope and budget
- Risks identified early and managed proactively
- Clear, consistent communication with stakeholders
- Strong collaboration across engineering, operations, finance, and sales
- Continuous improvement through lessons learned and process discipline
Position Overview:
Our client is looking for a Director of Maintenance, and is a leading manufacturer of converted paper products, including paper plates, cups, bowls, and bags. The Director of Maintenance will lead world – class maintenance practices across multiple locations based throughout the United States.
Director of Maintenance
Responsibilities & Duties -
- Drive Maintenance Transformation: Responsible for the strategic leadership, design and implementation of a Maintenance Excellence Program integrating TPM, Lean, Reliability-Centered Maintenance, and Continuous Improvement principles for high volume, paper converting manufacturing. Initiate and manage the corporate maintenance programs based on best practices in the CPG industry, with an emphasis on equipment criticality, time-based maintenance & condition-based maintenance, effective planning, and scheduling, completing high quality maintenance repairs, following health, safety, & environmental policies, and procedures.
- Lead Predictive & Preventive Strategies: In concert with Corporate Manufacturing develop and execute the maintenance strategy aligned with corporate and plant objectives. Deploy condition-based monitoring, IoT-enabled diagnostics, and CMMS optimization to maximize uptime and asset health. Establish clear performance metrics (MTBF, MTTR, maintenance cost, energy usage, etc.) and drive continuous improvement. Institutionalize the culture of planned maintenance across our network of plants as well as put in place the right governance. Analyze operational data and equipment performance history to deliver improvements in critical maintenance related metrics including unplanned downtime, PM compliance, schedule compliance, MTBF, and maintenance related costs.
- Mentor & Build Talent: Develop high-performing teams and future technical leaders through structured training, coaching, and engagement.
- Optimize Resources: Manage multi-site budgets, spare and critical parts programs, and vendor relationships for cost efficiency and reliability; eliminate obsolete inventory.
- Champion Safety & Compliance: Embed HSE, SQF, and regulatory standards into every process, ensuring risk assessments and safe work practices. Collaborate with EHS to manage environmental permits, waste handling, emissions, and sustainability initiatives. Drive a strong safety culture within maintenance and engineering teams, including incident reporting, investigations, and corrective actions.
- Administrative Management: Develop and manage annual budgets for maintenance and facilities.
- Monitor and control maintenance and facilities spending, identifying cost-reduction and efficiency opportunities. Negotiate and manage contracts with external service providers, contractors, and key equipment/parts suppliers. Maintain accurate documentation, records, and reporting for audits, compliance, and internal reviews.
- Advance Sustainability: Lead energy-reduction initiatives and environmental compliance programs.
- Support Capital Projects: Oversee installations, upgrades, and modernization efforts in collaboration with corporate engineering.
- Leverage Advanced Technology: Troubleshoot and program robotics, PLCs, drives, and automation.
Minimum Requirements -
- Bachelor’s degree in manufacturing/mechanical engineering, Industrial Management, Maintenance Management, or equivalent experience required.
- Minimum of 10+ years in high-volume manufacturing maintenance leadership, including 3 + years overseeing multi-site maintenance groups managing multi-disciplinary teams (maintenance technicians, engineers, facilities staff).
- Experience in leading asset reliability manufacturing performance in fast-moving manufacturing environments with exceptional results (CPG experience) with a career that has seen time at the Front Line and Maintenance Manager level.
- Demonstrable and intuitive knowledge on fundamentals of good manufacturing practice, process improvement and optimization, reconfiguration and imbedding of new or enhanced technology,
- Experience managing costs and variance, motivators and engagement levers for shop floor-based performance, experience in TPM-Total productive maintenance, 5S, LEAN, six sigma tools and concepts.
- Deep knowledge of industrial maintenance practices, reliability engineering, and facilities management. Strong knowledge of predictive maintenance technologies, OEE improvement, and asset management.
- Proficiency with EAM systems and data-driven decision making.
- Expertise in industrial automation, PLCs, robotics, and integrated systems.
- Excellent problem-solving, root cause analysis, and project management skills.
- Ability to develop and optimize standardized operating procedures that enhance reliability and productivity.
- CMRP (Certified Maintenance & Reliability Professional) certification preferred but not required.
SUMMARY
This senior-level service role combines hands-on technical expertise with regional leadership responsibility. The position serves as the primary service and customer support contact for a defined region, balancing field-based service work with oversight, coordination, and performance management of service operations. The role plays a critical part in maintaining customer satisfaction, driving service quality, and ensuring efficient response and resolution across complex CNC environments.
RESPONSIBILITIES
- Serve as the main regional service contact, coordinating incoming service requests and assigning work to field personnel.
- Provide advanced technical support and troubleshooting for CNC equipment involving mechanical, electrical, pneumatic, hydraulic, and PLC systems.
- Support and mentor service engineers through field assistance, technical guidance, and localized training initiatives.
- Oversee open service issues, ensuring timely resolution, proper documentation, and customer communication.
- Prepare service estimates, manage service reports, and support billing and quality documentation processes.
- Conduct performance feedback activities, participate in interviews, and assist with ongoing training and development planning.
- Support machine installations, inspections, shipping coordination, and showroom equipment activities as needed.
- Perform regular safety and compliance audits related to service and facility operations.
QUALIFICATIONS
- Bachelor’s degree required.
- Five to seven or more years of progressive service engineering experience with exposure to leadership or regional responsibility.
- Strong working knowledge of CNC systems, including mechanical, electrical, pneumatic, hydraulic, PLC, and programming fundamentals.
- Demonstrated ability to manage multiple priorities in fast-paced, field-driven environments.
- Proven customer-facing communication skills with a professional, solutions-focused approach.
- Strong organizational skills with attention to detail and follow-through.
- Proficiency with standard business software; experience with ERP or CRM systems is a plus.
BENEFITS
- Competitive base compensation with performance-based bonus opportunities.
- High-visibility regional leadership role with strong ownership and decision-making impact.
- Blend of hands-on technical work and leadership responsibilities for continued skill growth.
- Opportunity to work directly with customers and advanced CNC technologies.
- Comprehensive benefits package supporting long-term career stability.
Locations: Onsite at Hill Air Force Base (Ogden, UT)
Illumination Works is looking for an OT System Administrator to be responsible for the maintenance, configuration, and reliable operation of systems and networks supporting industrial operations. This includes monitoring, securing, and optimizing OT infrastructure such as SCADA systems, HMIs, PLC networks, and industrial control systems (ICS) to ensure uninterrupted production and compliance with cybersecurity best practices.
The key responsibilities of an OT System Administrator include:
- Administer and support OT systems including SCADA, PLCs, HMIs, RTUs, and DCS within government-operated facilities
- Support and manage OT networks and ensure compliance with government cybersecurity frameworks (e.g. NIST 800-82, CISA guidelines, FISMA)
- Maintain availability, integrity, and security of OT networks and systems
- Apply patches, updates, and backups to OT hardware/software in accordance with change management procedures
- Monitor OT network performance and diagnose, resolve, and document system issues
- Work closely with IT teams to ensure segmentation and appropriate integration between IT and OT networks
- Maintain hardware/software inventory and OT network diagrams
- Assist in disaster recovery planning and implementation for OT environments
- Ensure compliance with regulatory and internal standards related to industrial control systems
- Participate in 24/7 on-call rotation for critical system support
Do you have what it takes? Are you driven to implement creative solutions that unravel complex and ever-changing challenges? We value passion, curiosity, and perseverance with an ability to communicate ideas and results to diverse audiences. We look for people who thrive in collaborative and independent assignments, have the aptitude to learn new data quickly, and who are willing to mentor junior team members.
Key skills we look for include:
- Must have 3+ years of experience in a systems administration or network administration role, preferably within an OT/ICS environment
- Strong knowledge of Windows Server, Active Directory, and networking protocols (TCP/IP, VLANS, firewalls)
- Working knowledge of Windows/Linux system administration in operational environments
- Familiarity with industrial protocols such as Siemens, Allen-Bradley, BacNet, Modbus, OPC, DNP3, and Ethernet/IP
- Experience with SCADA systems (e.g. GE, Schneider, Siemens, Emerson) and OT asset management tools
- Familiarity with Kepware
- Experience with virtualization (VMware, Hyper-V), AWS, and backup solutions
- Familiarity with cybersecurity best practices and government cybersecurity mandates (e.g. NIST, CISA)
- Experience with endpoint protection, intrusion detection/prevention systems (IDS/IPS), and SIEM tools in OT environments
- Understanding of data frequencies
- Strong analytical and diagnostic skills
- Ability to work independently and collaboratively in cross-functional teams
- Excellent communication skills, both verbal and written
- Detail-oriented with a proactive approach to systems reliability and security
- Must have Security + certification. Other certifications such as CySA+, Cisco CCNA/CCNP, GIAC Global Industrial Cyber Security Professional (GICSP), or ISA/IEC 62443-related credentials are a plus
- Must have or be willing to obtain Secret Clearance (this requires US citizenship)
- Acceptable candidates must successfully pass a drug test and background screen
About Illumination Works
At Illumination Works, we know data, and we should, we’ve been doing it since we started in 2006! We specialize in everything data from big data to data science, data engineering, software engineering, and cloud design. We are a trusted technology partner in user-centered digital transformation—delivering impactful business results to clients. We partner with customers to solve their unique technology and data challenges and stay on top of modern technologies and advancements leveraging our Innovation Lab. Check out our website to learn more at choose us? We invest in our employees in all aspects of their life and we value family. We offer market competitive salary, a generous PTO package, and comprehensive medical, dental, vision and life insurance plans. We also offer 401K, short/long-term disability insurance, a fun and engaging culture, and training opportunities to keep you up to speed on the latest technologies.
Illumination Works is committed to hiring and retaining the best workforce. We hire the best talent for our customers’ needs. We make our hiring decisions without regard to race, color, religion, sexual orientation, gender identity or national origin, age, veteran status, disability, or any other protected class. Acceptable candidates must successfully pass a drug test and background screen.