Aloha Mortuary Jobs in Usa
50 positions found
Job Title: Manager – POS Transformation | NCR Aloha SME
Location: Louisville, KY (Hybrid)
Duration: Long Term contract
Job Description:
- Client is seeking a Manager-level NCR Aloha Subject Matter Expert (SME) to lead POS menu optimization and configuration governance initiatives for Quick Service Restaurant (QSR) clients.
- The role serves as the functional authority for NCR Aloha Quick Service environments, Driving discovery, Design Menu Layouts, and Rollout readiness across multi-store deployments.
Key Responsibilities:
- Lead client discovery workshops and assess current-state NCR Aloha Quick Service configurations, including menus, panels, modifiers, and job-code variations.
- Design, Develop and guide POS screen (Menu Layout) reorganization, button layout redesigns, modifier flows, and combo updates to improve usability and speed of service.
- Provide SME guidance on Aloha Takeout, RAL, dynamic modifiers, and context panels.
- Oversee Aloha database reviews to identify duplication, standardization opportunities, and configuration efficiencies.
- Ensure consistent layouts across front counter, drive-thru, and tablet devices while managing approved exceptions.
- Support rollout planning for multi-store deployments and act as the primary client-facing POS SME.
Required Qualifications:
- Extensive experience with NCR Aloha Quick Service (v12.x) configuration and menu architecture.
- Strong hands-on expertise in designing menu layout, dynamic modifiers, context panels, Aloha Takeout, RAL, and job-code-based layouts.
- Experience supporting BOH-hosted Aloha environments with hybrid tablet or handheld access.
- Consulting or enterprise delivery experience with strong stakeholder management skills.
- Experience supporting multi-store QSR POS rollouts.
Looking forward for your reply.
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We are seeking a compassionate and detail-oriented individual to join our team in a multifaceted role that combines elements of funeral services, event planning, and client support. The ideal candidate will provide bereavement support, assist with funeral directing, and ensure the highest standards of sanitation and professionalism. This position offers an opportunity to make a meaningful impact on families during difficult times while engaging in diverse responsibilities that require both technical knowledge and empathetic communication skills.
*Duties*
* Provide compassionate bereavement support to grieving families, ensuring they feel cared for and supported throughout the funeral process
* Assist with funeral directing duties, including coordinating services, managing logistics, and ensuring compliance with legal and organizational standards
* Support event planning for memorial services, coordinating arrangements to meet families’ wishes
* Maintain sanitation standards within the facility to ensure a respectful and safe environment
* Perform dissection or anatomical examinations as needed for educational or memorial purposes, applying physiology and anatomy knowledge
* Handle heavy lifting of caskets, equipment, or materials safely and efficiently
* Offer customer service by guiding families through various options and answering questions with sensitivity and professionalism
* Support sales efforts by explaining services and products to clients, ensuring their needs are met effectively
* Licensed embalmer
* Care facility manager
* Coordination of scheduling
* crematory licensed
*Experience*
* Prior experience in funeral directing or related fields such as mortuary science is highly desirable
* Knowledge of physiology and anatomy to assist with dissection or anatomical procedures
* Experience in event planning or coordination to manage memorial services smoothly
* Strong customer service skills with the ability to communicate empathetically during sensitive situations
* Background in sanitation practices relevant to healthcare or funeral environments is preferred
* Skills in cosmetology may be beneficial for preparing individuals for viewings or memorials
* Ability to handle physical tasks including heavy lifting safely and efficiently
* Sales experience can be advantageous for guiding families through service options effectively
This role offers an opportunity to provide vital support during life's most challenging moments while working within a professional, respectful environment.
Job Type: Full-time
Pay: From $72,000.00 per year
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Parental leave
* Referral program
Work Location: In person
About the Role
We're looking for a positive go-getter to join our small but mighty Ecommerce team as our new Ecommerce Coordinator. You will work side-by-side with our Ecommerce Manager and Director of Ecommerce to take on projects big and small that will continue to build on the success we've been able to achieve and help take help our website to the next level!
You are a behind-the-scenes operational hero mixed with a creative problem solver. A resourceful hard worker with a passion for the fast-moving and ever-changing world of e-commerce.
About Us
Reyn Spooner has been bringing aloha into people's lives for 70 years, and we pride ourselves on being the world's most collected aloha shirt. Our team of amazingly talented and humble professionals is what makes our company so unique. We strive to keep the legacy of Reyn Spooner alive and thriving, and we're excited to add another member to our growing 'ohana.
We're all about the sunshine and good vibes, with offices on the mainland and in Hawai'i. This position is a hybrid remote/in-office role with the ideal person based in or near Los Angeles. We can't wait to meet you and see what you are all about!
What You'll Do
- Execute online product catalog updates, ensuring product feeds and syncs work correctly across the site, marketplaces, and ERP systems.
- Assist with site merchandising, assortment optimization, and product/site transition between seasons and promotions.
- Manage product image organization through Dropbox.
- Deploy retention marketing initiatives across email, SMS, and loyalty program.
- Create and manage website landing pages, collections, product pages, discounts, navigation, etc., to improve user experience and conversion.
- Merchandise the Ecommerce site to deliver a best-in-class product experience, using data to drive decisions and ensuring product details are always accurate and up to date.
- Manage customer reviews and proactively address any poor customer experiences by bringing in our customer service team to aid in resolutions.
- Support A/B testing efforts on-site and in marketing to increase engagement and conversion.
- Assist with implementing onsite promotions and markdowns.
- Assist with Amazon product catalog updates and order and return processes
Our Must-Haves
- 1-2 years of experience working in an Ecommerce/DTC role, ideally in an apparel or CPG brand, preferred
- Experience using Shopify Plus and Shopify applications
- Proficient in Microsoft Excel
- Know your way around project management tools (we use Asana, but experience with a similar platform works for us!)
- Self-starter who thrives in a fast-paced environment and is proactive about taking initiative and owning tasks
- Critical thinker who is detail-oriented, organized, and possesses strong analytical skills
- Comfortable working in a small but efficient team
- Excellent communication skills
- Fluent with technology and adept at learning new technology platforms
- Quick learner with a desire to be independent and find solutions
- Basic HTML/CSS skills, a plus
- Familiar with Adobe Photoshop/Illustrator, a plus
The Perks
- Salary depending on experience
- Health, Dental, Vision benefits
- 401k
- Paid Time Off + Paid Holidays
- A sweet employee Discount
- Every day is Aloha Friday (casual Friday for you mainlanders)
- Flex-first remote vs. on-site work (must be based in/near the Greater Los Angeles Area)
- Monthly cell phone & home internet stipend
To Apply
Cover letters are not really our thing, but we want to get to know you a little better!
When submitting your application, we'd love for you to tell us a little bit about yourself and why you're interested in working with the fine folks at Reyn Spooner in the cover letter portion.
Don't worry about hyping up your work experience or using any corporate lingo – we can get all that good stuff from your resume. This is meant to be a lighthearted intro to YOU! Let us know things like where you're from, what you like to do outside of work, or even some fun facts about you – anything you want to share, we are all ears.
At Aloha we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
We offer competitive base pay, sign on bonus, health coverage, tuition reimbursement, and two weeks of vacation after a year of service.
Summary:
Reporting to the Store Manager, provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping and stocking duties.
Essential Duties & Responsibilities:
- Provides quality customer service by greeting each customer in a prompt and timely manner
- Performs cashiering duties according to the AIM Cash Policy
- Follows Techniques of Alcohol Management (TAM) policies/procedures
- Follows Tobacco Sale policies/procedures
- Follows security and safety policies/procedures
- Checks in new merchandise in a timely manner
- Performs stocking and pricing duties
- Maintains a clean store environment by performing housekeeping duties
Daily Duties:
- Provides quality customer service by greeting each customer in a prompt and timely manner
- Performs cashiering duties according to the AIM Cash Policy
- Follows security and safety policies/procedures
- Performs housekeeping duties as assigned by Store Manager or company procedures
Periodic Duties:
- Attends monthly store meetings
- Attends training classes
Occasional Duties:
- Checks in new merchandise in a timely manner
- Performs stocking and/or pricing duties in a timely manner
- Cleans gasoline pumps as needed
- Performs miscellaneous housekeeping duties as needed
- Assists in covering other locations as assigned
- Performs other duties as assigned
QUALIFICATION REQUIREMENTS:
Skills/Knowledge:
- Requires mathematical ability for proper cash handling
- Ability to provide prompt, friendly and quality customer service
- Ability to perform stock/inventory duties
- Ability to perform assigned housekeeping duties
Education/Training:
- High School Diploma or equivalent.
- Successfully completes Sales Associates Training Class (BSAT).
- On the job training provided by the Manager and Assistant Manager.
Experience:
- None required
WORKING CONDITIONS:
- Works indoors under regular store conditions
- Works outdoors under regular weather conditions as needed
Equipment use:
- Continuous use of the cash register, gas console, coffee maker, and safe
- Frequent use of pricing gun, overhead cigarette racks, fast food and equipment and cleaning supplies.
- Occasional use of pretzel/cookie oven
- Occasional use of calculator, hooking up C02 soda fountain air pressure dispenser tank and BIB Bag-In-A-Box syrup dispensers
Work Hours:
- Employment status may vary as follows:
- Full-time (35 hours/wk or more)
- Part-time+ (20 hours/wk or more)
- Part-time - (19 hours/wk or less)
- Sunday - Saturday availability
- Flexible availability to work varied shifts (i.e. day, night, swing, or graveyard)
- Extended hours as assigned
MENTAL DEMANDS:
- Continuously requires attention to detail, concentration, alertness, and mathematical skills
PHYSICAL DEMANDS:
- Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.
- Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.
- Seldom requires sitting, running and visiting/working at other sites.
COMMUNICATION DEMANDS:
- Continually talks to customers/clients and meets request of customers
- Frequently talks to co-workers and receives instructions
- Occasionally meets requests of co-workers
- Seldom talks to outside trade persons/vendors, talks on the telephone, trains/gives instructions and reads
CalOptima
Join Us in this Amazing Opportunity
The Team You'll Join
We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.
More About the Opportunity
We are hoping you will join us as a Social Worker (PACE) and help shape the future of healthcare where you'll be an integral part of our PACEC ‐ Social Work team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Office.
- If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum.
The Social Worker for the Program for All‐Inclusive Care for the Elderly (PACE) will be responsible for direct social work care management services, such as participant screening, case management, counseling and referrals of participants to PACE. Together, we are building a stronger, more equitable health system.
Your Contributions To the Team:
- 70% ‐ Care Management
- Participates in a mission driven culture of high‐quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Participates in the Interdisciplinary Team's (IDT) initial, six (6) month and annual assessments, as well as care planning of the participant's case in accordance with industry and departmental standards.
- Documents participant changes appropriately in the medical record in accordance with industry and departmental standards.
- Communicates effectively and openly with other IDT members on participant status and needs.
- Assesses patients for high‐risk situations such as suicidal/homicidal ideation and abuse. Reports appropriately in accordance with legal and ethical standards of practice and engages in safety planning with participants and/or family.
- Develops and leads group counseling and participant support group activities.
- Refers participants and families to appropriate community agencies or facilities, serves as a liaison with such organizations and as an advocate for participants.
- Assists in the completion of advance directives, mortuary arrangements, funeral planning and/or facility placement.
- Aids patients/representatives in ascertaining third‐party and financial resources and planning for financial coverage for services as necessary.
- Addresses any psychosocial needs that may require social work support and intervention (e.g., anxiety, depression and other behaviors), both at the center and at home.
- Works with PACE participants and the IDT to develop an appropriate discharge plan for disenrolling from PACE services.
- May be required to perform home visits to private homes of CalOptima Health's PACE participants; frequent travel in Orange County.
- Support PACE participants with care coordination needs, such as transportation, family communication, scheduling visits to the center, supporting with warm handoff process to our community partners.
- Represents and supports the participant's care management needs by being an advocate for their care, supporting clinical needs such as supportive counseling, developing care plans to manage all psychosocial needs (i.e., establishing support systems, coping mechanisms, assessing depression, anxiety, cognition) and developing interventions.
- 25% ‐ Support Services
- Assists the team in carrying out department responsibilities and collaborates with others to support short and long‐term goals/priorities for the department.
- Consults with and advises staff members regarding the relationship of social, emotional and cultural factors to health and medical care and the availability of social services in the community.
- Attends and participates in in‐services, staff meetings and case conferences.
- Helps support the new enrollee process of enrollment into the PACE program (e.g., communicates to IDT and ensures all service gaps are covered prior to enrollment).
- Participates in program improvement for the Social Work department.
- Works with the Quality Improvement (QI) department to support grievances, appeals and advocacy consistent with participant's rights.
- 5% ‐ Other
- Completes other projects and duties as assigned.
Do You Have What the Role Requires?
- Master's degree in social work from an accredited college or university PLUS 2 years of experience in a health‐related field required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
- 1 year of experience working with the elderly population with relevant experience within the last 3 years required.
- Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Russian, Spanish, Vietnamese).
- CPR and First‐Aid Certification required or must be obtained within six (6) months of the date of hire.
- Valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office 30% of the time or more.
You'll Stand Out More If You Possess the Following:
- 1 year of case management experience with the elderly population.
What the Regulatory Agencies Need You to Possess?
- N/A
Your Knowledge & Abilities to Bring to this Role:
- Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
- Work independently and exercise sound judgment.
- Communicate clearly and concisely, both orally and in writing.
- Work a flexible schedule; available to participate in evening and weekend events.
- Organize, be analytical, problem‐solve and possess project management skills.
- Work in a fast‐paced environment and in an efficient manner.
- Manage multiple projects and identify opportunities for internal and external collaboration.
- Motivate and lead multi‐program teams and external committees/coalitions.
- Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Your Physical Requirements (With or Without Accommodations):
Tao Group Hospitality offers competitive benefits for all full-time team members such as:
- Medical, Dental, and Vision Coverage
- 401(k) Retirement Program with Employer Match
- Life and Disability Insurance Plans
- Ancillary Insurance Plans
- Employee Assistance Program
- Fertility & Family Forming Support and Resources
- Pet Insurance
- Employee Discounts
- TAO Savings Marketplace
- Time off and much more!
The Assistant General Manager of Concessions is responsible for assisting the General Manager with the efficient, professional and profitable operation of the venue. The Assistant General Manager of Concessions aids the General Manager in overseeing every managerial, f/t and p/t position, and ensuring full compliance with state and federal labor laws, sanitation and food-related ordinances, and alcohol service regulations. The Assistant General Manager of Concessions will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, and promotion. The Assistant General Manager of Concessions will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:
- To achieve operational and commercial success for the Observation Deck bar outlets.
- Drive revenue performance and maximize sales opportunities.
- Develop additional revenue streams including bar sales, promotional display changes, edge, activations, etc.
- To be fully versed in all duties within the Edge Bar operation to ensure smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise.
- Maintain a positive and active partnership with edge and Peak Event operations.
- Collaborate with edge marketing for special activations and events.
- Ensure the outlet is prepared and ready on time.
- Staffing levels are appropriately based on revenue forecasting and expected visitor ships.
- Bar/Spirits display features key products which are regularly re-filled and re-stocked in alignment with promotional campaigns and design.
- Timely customer service responds to orders by reducing waiting time, queues and cashing procedures.
- Quality Control of product to ensure that it meets standards.
- Report any alcohol service or other compliance issues to GM immediately.
- Ensure the work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents.
- Relays safety/health issues to GM/BD immediately.
- Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
- Collaborate with edge marketing, Events Director and Beverage Director to facilitate all necessary operations for edge and/or sponsor related activations and holiday promotions.
- Be fully versed in all aspects of technical equipment, applicable apps, POS and computers software programs as they relate to concessions operation.
- All menus and signage are in perfect condition: no spelling mistakes, accurate, all changes are reviewed and approved by GM/BD.
- Maintain all training materials, SOP and SOS documents.
- Be sufficiently conversant with the IT, Aloha, Square, Slack to be able to resolve any issues.
- Ensure full compliance with health and safety regulations and cleaning schedules are followed.
- Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges) quickly and under pressure.
- Assist and/ or complete additional tasks as assigned.
EDUCATION/WORKING KNOWLEDGE:
- Associate’s degree (A.A.) or greater in Culinary Management, Business Management, or related field; along with two or more years’ experience in Concessions Management, other Food & Beverage Management, or related experience.
- Degree requirement may be substituted for four or more years’ experience in Concessions Supervision, Food &Beverage Management or related position.
- Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
- Nationally recognized food service sanitation training course certification preferred.
- Nationally recognized alcohol service training course certification preferred.
- 21+ years of age
SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:
- Ability to write, read, and verbally communicate
- Must have good positive energy throughout the day
- Must be able to print legibly for Team Members, management, and guests to read
- Must be able to stand for extended periods of time
- Must be able to move quickly
- Must be able to push and lift up to 75 lbs. with or without assistance
- Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Exposure to cleaning materials
- May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
- Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
- Maintain a professional, neat, and well-groomed appearance adhering to Company standards
- Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
- Ability to maintain confidentiality
- Ability to handle a fast-paced, busy, and somewhat stressful environment
Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing the season’s stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE • Create a relaxed destination - Process store merchandise to the selling floor; replenishing floor with inventory and providing product knowledge for our guests • Set the course - Take responsibility of daily stock room operation; ensuring shipping supply levels are neat and orderly maintained to create accessible storage area for incoming and outbound products • Build the perfect oasis - Process all inbound and outbound shipment in an accurate and timely manner in accordance with Retail Operations Policies and Procedures • Onboard your crew - Actively participate in all store-related meetings, generating reports and to communicating inventory related inquires/ discrepancies related to stock
Essentials For Life In Paradise • You have 2+ years of guest service and stock experience • You are organized and always strive for efficiency • You have strong communications skills and work will with numbers • You are a natural collaborator and are able to identify opportunities and take initiative • You have a High school diploma or GED • Willingness to perform other duties as required that are necessary to support the business
Essential Physical Requirements • Lift and/or move up to approximately 50 pounds frequently • Bending/stooping/kneeling required – frequently • Climbing ladders – frequently • Routine standing for duration of shift (up to 8 hours) • Ability to work varied hours and days including nights, weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.
Role: Digital Production Designer
Brands: Tori Richard, Kahala, Birdwell
Location: In office Honolulu, HI or San Clemente, CA
The Opportunity
Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori is seeking a detail-driven, production-focused Digital Production Designer to support the creative and marketing teams across Tori Richard, Kahala, and Birdwell. This role is responsible for producing, refining, and maintaining digital creative assets across all marketing channels, including email, web, paid social, and organic social.
This role requires a strong production mindset, a sharp eye for detail, and the ability to work efficiently within established design systems, while also helping evolve and document those systems over time. You’re a production-focused designer who values precision, consistency, and craftsmanship. You take pride in ensuring every asset looks right, feels on-brand, and is executed with care.
Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.
Core Responsibilities
Digital Production
·Produce and build email marketing campaigns, including layout, asset preparation, and final production.
·Create ads for paid and organic social channels using campaign assets. Adapt ad creative into multiple sizes and formats while following digital best practices and platform standards.
·Create digital assets for ecommerce such as banners, landing pages, and product pages.
·Adapt creative assets for multiple formats, platforms, and devices.
·Edit, trim, resize, and optimize existing video content for use across paid ads, organic social, and other digital marketing channels.
Photo & Asset Management
·Perform photo retouching, resizing, and optimization for digital use while maintaining a well-organized photo asset library.
·Organize, manage, and maintain digital asset libraries, including file naming conventions and
version control.
Brand Systems & Consistency
·Closely follow brand and style guides to ensure consistency across all digital touchpoints.
·Create, document, and maintain style guides as the brand evolves.
Quality Control
·Collaborate with key leadership, associate art director, designers, marketers, project managers, and cross-functional partners to ensure timely and accurate delivery of assets.
·Maintain a high standard of accuracy, quality control, and attention to detail across all production work.
Required Qualifications
Experience
·Bachelor’s degree in Graphic Design, Visual Communication Design, Production Design,
or equivalent professional experience.
·2+ years of professional experience in digital production design or graphic design.
Technical Skills
·Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom, After Effects),
with strong Photoshop skills.
·Strong visual design language, typography, and layout skills.
·Proven experience working within and enforcing brand systems and style guides.
·Expert in digital media; knowledge of print media is a plus.
·Familiarity with digital performance considerations, including responsiveness, file optimization,
and accessibility.
·Working knowledge of simple HTML, CSS, and front-end web design.
Soft Skills
·Exceptional attention to detail and organizational skills.
·Strong written and verbal communication skills, with the ability to QA copy within designs before
final production.
·Highly organized with strong asset management, version control, and workflow best practices.
·Production-focused mindset that values precision, consistency, and craftsmanship.
·Ability to collaborate effectively with cross-functional teams in a fast-paced environment.
Nice To Have
·Experience with lifestyle, apparel, sports, or heritage brands.
·Experience working with email marketing platforms, including Klaviyo, and web platforms such as Shopify.
·Experience with printed media such as catalogs and mailers, and familiarity with the print production process.
Salary
$45,000 - $50,000 commensurate with experience
Department: Tommy’s Folly
Position: Tommy’s Folly Café Manager (Coffee shop, Smoothie, and Ice Cream Shop)
Reports To: Congress Hall General Manager and Food and Beverage Director
Supervisory Responsibilities: Café clerks
Position Overview: As Tommy’s Folly Café Manager, the principal responsibilities are to maintain inventory of all café retail products, schedule, manage, and coach all clerks, and execute all directives from the General Manager and Food and Beverage Director. The position is responsible for creating goals that will ensure yearly growth, successfully hitting budgeted revenue and payroll goals. Excellent opportunity for a working manager to run an established coffee shop in addition to a new Ice Cream Shop and Smoothie Bar!
These duties may be described as, but not limited to:
- Responsible for ensuring proper levels of inventory in TF for all products and request items when levels fall below pars. Constantly maintain shop inventory in addition to collecting month-end inventory counts.
- Receives direction from the buyer regarding branding and look of store and follows through with related responsibilities.
- Communicate with the kitchen on food sales, consistency of food products, and maintain food pars.
- Participate in weekly, monthly and quarterly meetings, as required.
- Participate in the annual goal setting for Tommy’s Folly, as related to the Business Plan, Annual Budget and Profit & Loss statements.
- Hire, train, manage, and coach clerks to properly interact with guests, provide accurate information about shop products and local information. Educate clerks about weekly activities pertaining to all Cape Resorts properties so they can communicate with guests.
- Serve as role model of impeccable service and communication between guests and staff.
- Responsible for accurate recording of payroll.
- Responsible for nightly collection and recording of Aloha
- Scheduled to fulfill barista or ice cream duties as needed.
- Other duties as assigned.
Required Knowledge, Skills, Abilities:
- Must possess excellent communication skills, both verbal and written.
- Ability to converse with guests and provide information in a friendly manner.
- Must possess excellent customer service skills.
- Must possess good computational ability.
- Must possess computer skills, including Microsoft Word, Excel and Outlook.
- Must have good knowledge of property POS and PMS systems.
- Must be able to handle multiple tasks and projects daily.
- Flexible Schedule to work days or nights
- Coffee knowledge
Minimum Qualifications:
- High School or equivalent education required. Bachelor’s Degree preferred.
- 1 year’s previous customer service experience required (preferably in a coffee shop).
- All employees must maintain a neat, clean and well-groomed appearance per company standards.
This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
