Agilities Jobs in Usa

BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We're a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You'll Love Working at BJ's

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to:

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.

*Eligibility requirements vary by position.

Job Summary

Responsible for executing acquisition 365, renewing, upgrading, cross-selling BJ's Loyatly Programs. Also responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Provides excellent and efficient member service.

Team Members:

• Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
• We strive for flawless execution and hold ourselves accountable.
• Acts with honesty and integrity and lead with the member in mind to address any and all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly to and positive attitude.

Members:

• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Daily commitment to GOLD Member Standards
  • Greet, Anticipate, Appreciate (GAA)
  • Fast, Friendly Full, Fresh, Clean

Club Standards: Work as a team to deliver GOLD club standards daily.

• Work with commitment and pride to deliver GOLD- Grand opening look daily
  • All items stocked and promotional plans executed
  • Maintain visible accurate signage
  • Clean and organized, inside and out

Know your Business:

• Understand how to access and read production and/or financial performance reporting for your department.
• See the connection between consistent execution and the positive impact it can have on the business.

Major Tasks, Responsibilities, and Key Accountabilities

• Promotes the BJ's value proposition regarding acquisition, retention, perks, and the Member experience.
• Converts potential members by actively and effectively pitching all membership programs in accordance with company policies and practices.
• Sells BJ's membership products to potential new and existing members with high energy and determination
• Drives toward goal achievement, defined by business established benchmarks and results
• Exhibits clear understanding of all BJ's Membership options, and Co-Brand credit card.
• Delivers superior customer service to Members by serving as a first line point-of-contact regarding membership, credit card applications, general questions, issues, merchandise returns, exchanges, product look up, and pick-ups.
• Follows tax exempt/resale membership policies in regard to the retention processes and procedures, including monitoring membership renewals and tax-exempt/resale status.
• Resolves Member concerns in a courteous and timely manner. Escalates issues to PIC and MOD when necessary.
• Assists with BOPIC (Buy Online and Pick Up In Club) orders for members.
• Maintains all club policies and procedures.
• Performs other duties as assigned, including working in other departments as needed.
• Regular, predictable, full attendance is an essential function of this job.

Qualifications

• Prior front line/customer service or previous sales experience preferred.
• Results driven with proven success in goal achievement
• Basic math skills preferred.
• Computer proficiency preferred.

Environmental Job Conditions

• Most of the time is spent frequently remaining in a stationary position on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.
• Occasionally requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance.
• Located in a comfortable indoor area with infrequent exposure to temperature extremes and loud noises. There may be occasional contact with cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $18.00 - $22.05

Business Systems Analyst – Investment Management Technology (ETX)

(Hybrid, Boston)

Do you want to be part of a team that encourages your growth, supports your ambitions and makes it a priority for you to reach your goals? Is helping people part of who you are? MassMutual assists millions in achieving financial freedom, providing protection and future planning. We do this by building trust with our customers by being knowledgeable problem solvers and prioritize their needs above all else. We Live Mutual.

The Opportunity

This position is required to provide subject matter expertise for BlackRock Aladdin Accounting Platform and related applications.

Recognized as subject matter expert in business analysis field. Has responsibility for instructing, directing, and checking the work of other Business Analysts. Formulate and define business and/or systems scope and objectives based on both user needs and a thorough understanding of industry requirements. Devise or modify procedures to solve highly complex problems considering limitations, operating time, and form of desired results. Provide analysis of business and user needs, documentation of requirements, and translation into proper business and/or system requirements. Consider the business implications of the application of technology to the current and future business environment. Act as a team leader for complex projects.

The Team

You will be joining MassMutual's Investment Management Technology team. Our mission is to build reliable automation solutions for the Investment Operations business team. You will be part of a team that is technical, highly motivated and excels at working in a fast paced and always evolving environment with agility and resilience.

The Impact:

The Business Systems Analyst is responsible for the analysis, design, and testing of complex applications and system integration processes supporting MassMutual's Investment Management Unit. This role supports strategic investment initiatives within these areas and ensures recommended solutions are aligned with business and MassMutual IT strategies while adhering to relevant technology standards.

This role leverages problem solving and analytical skills to design technical solutions related to data management and system integration challenges and contributes to troubleshooting efforts across multiple functional areas including General Investment Accounts, Separate Investment Accounts, Securities & various technology platforms supporting Investments.

This is a critical role in maintaining the cohesion between the business stakeholders and the technology delivery teams. It requires a deep and broad technology background conducive to that found in a "master application developer" but this is not a development position but will participate and guide technology decisions and best practices. It also requires a strong work ethic, the ability to work independently or in collaboration, exceptional communication skills, and knowledge of, or the aptitude to learn the investment management data domain.

• Perform analysis of business process, procedures, data and rules
• Experience with data-centric architectures, multi-dimensional time series, and techniques to guarantee robust data integrity
• Demonstrated ability to identify and understand critical business features that drive value, and translate those into solid technical solutions
• Excellent written and oral communication skills, ability to effectively and confidently interact with business and technical personnel, at all levels in the organization
• Proven technical leadership and mentoring skills
• Strong knowledge of the investment accounting across multiple asset classes, public and private, including derivatives
• Candidates must combine an attention to detail with the ability to see the big picture
• Demonstrated ability to communicate effectively using verbal and written methods to all levels of an organization
• Proficient with standard documentation tools (Lucid Chart, Excel, Word)
• Capable of applying knowledge to handle all but the most complex problems independently
• Drives continuous improvement and efficiencies beyond own scope of responsibility

The Minimum Qualifications

• Bachelor's degree
• 8 + years of experience with designing and implementing complex solutions
• 5+ years of investment data experience with an understanding of systems and data management.
• 3+ years of experience with BlackRock Aladdin ABOR/IBOR
• 5+ years of experience with investment management systems (from front office to middle office, to back office)
• 5+ years of data analysis experience working with large data sets and multiple sources of data.

The Ideal Qualifications

Technical Skills

• Expert user of excel and proficient with SQL/Oracle query tools
• Experience with platforms like BlackRock Aladdin OMS is highly preferred
• Experiene with BalckRock Aladdin ABOR implementaion is preferred
• Ability to apply technical and business knowledge across multiple business functions
• Ability to work in close collaboration with project/program managers, architects, developers, and testers to optimize the quality of the developed product
• Skilled in interacting between internal business partners, internal IT teams, and offshore partners
• Ability to effectively estimate time to complete design and development tasks
• Influence design & architecture inclusive of technical (non-functional) requirements
• Ability to communicate clearly and to simplify complex topics for a wide range of audiences (both written and verbal)
• Ability to work through complex issues, identify themes, and develop solutions, in time-critical situations.
• Ability to develop a strong understanding of business processes and functional requirements and skill to be able to translate business requirements into succinct functional / technical specifications, experience writing ETL requirements, and providing close oversight of specifications
• Ability to quickly learn new technologies and platforms
• Ability to adhere to project schedules and meet deadlines in the execution of job responsibilities

Soft Skills

• Self-managed and motivated individual with strong leadership skills.
• Excellent written, oral and presentation skills.
• Works with minimal oversight and proactively communicates status and risks to project leadership.
• Ability to work well in a team environment.

#LI-RK1

Are you an attorney with experience in Immigration law, looking for a new opportunity with HIGH GROWTH potential? Are you ready to join a dynamic firm with a VISION for the future of their firm and their team?

If you answered “yes” to the questions above, keep reading!

Website Community Law Group

Our law firm is expanding, and we are looking for a passionate and talented attorney with 3 to 5 years of experience in Immigration Law and representation for individuals seeking immigration benefits before EOIR. We are looking to hire lawyers who want to be a part of and can contribute to the growth of our firm.

We offer the security of a salary in addition to the opportunity of bonuses based on performance and an increase in salary per year when the revenue goals are surpassed.

Last year we fulfilled our plan and now it is time to take it to the next level with you being part of this wonderful, passionate, and winning team!

WHAT’S IN IT FOR YOU?

• Bonuses - Performance-based quarterly bonuses.
• PTO – 10 paid time off days (work hard, play hard).
• BENEFITS – Medical contribution.
• EDUCATION – Team member education and learning budget (courses, events, books, etc.) … and MUCH, MUCH MORE!
• FUN – Company activities, outings, and retreats.

MINIMUN QUALIFICATIONS

• Must be licensed to practice law by the highest court of any state.
• Minimum 3 to 5 years practicing in EOIR an Immigration Court.
• Proficient knowledge of immigration law and procedure.
• Exceptional interpersonal, organizational, and communication skills.
• Strong litigation experience and capabilities, experience with legal research, and writing.
• Strategic, forward-focused mindset.
• Embraces simplification and innovative opportunities with an emphasis on continuous improvement.
• Ability to effectively collaborate, build consensus and influence outcomes.
• Agility to navigate at a fast pace and high value with a positive attitude and aptitude.
• Effective problem solving and analytical skills.
• Work with teammates in a professional and solutions-oriented manner.
• Disciplined adherence to best practices, attention to detail, ability to meet deadlines and work under pressure.
• Ability to work both independently and under supervision.
• Ability to identify, analyze and research legal issues affecting the organization, and make recommendations to address the problem.
• Have an innate love for zealously representing immigrants before immigration authorities.
• A genuine interest in working with immigrants and victims of trauma.
• Basic knowledge of MS 365, Pdf, Excel, proficient typing
• Bilingual in English and Spanish is a Plus+

JOB DESCRIPTION

• Efficient and Productive Case and client management: Timely communication with clients, team members, other departments and agencies, handle KPI follow-up through weekly the One on Ones, create and execute a weekly plan with whole team for case review of all cases assigned, following the CLG Client Communication Protocol (CCP).
• Quality legal work product: Timely drafting and filing court pleadings and applications for relief, review and conduct quality control of completed applications, draft legal briefs, and review supporting documentation for immigration relief, excellent Client Experience, Case Status Report (inventory) up to date weekly, all cases must be in each team’s radar.
• Representing existing clients: Prepare for client meetings, create strategies and guide clients to provide necessary information and documentation to build strong cases. Provide zealous representation, conduct legal research, formulate legal strategy, conduct client interviews, appear before state and/or immigration courts or agencies.
• Timely Production of Reports: Oversee and where applicable create the timely production of reports daily, weekly, quarterly, annually for Supervisor and Management. The reports should be automated and as efficient as possible.
• Effective delegation: Maximize delegation to all members of the team using the Delegation Matrix, leveraging attorney time, knowledge, and production. Delegating appropriately, using technology to its highest and best use.
• Meet Individual goals and contribute to meeting Firm goals, therefore must work well independently and with a team: Based on KPI’s and Expectations.

Donahue Fitzgerald LLP is a full-service law firm with a legacy spanning over 140 years. We pride ourselves on being "real-world problem solvers," offering the sophistication of a large firm with the agility and personal touch of a boutique practice. Our Real Estate practice group is a cornerstone of the firm, representing a diverse clientele in complex projects across the United States.

We are seeking a highly skilled Senior Counsel or Partner-level candidate to join our Real Estate Practice Group in our Oakland office. This is an ideal role for an entrepreneurial practitioner who excels in a collaborative, intellectually challenging environment and is looking for a firm that values both high-level legal service and a healthy work-life balance.

We provide a 1,610-hour annual requirement, including tiered bonus opportunities for Senior Counsel who exceed their goals.

Job Duties

• Lead and manage all aspects of commercial real estate transactions, including acquisition, development, financing, leasing (landlord and tenant representation), and disposition.
• Perform and oversee sophisticated title and survey due diligence to identify and mitigate risks for clients.
• Advise on real estate-secured lending, mortgage loan originations, and modifications.
• Serve as a trusted advisor to property owners, developers, and investors, distilling complex legal issues into actionable business strategies.
• Work across practice groups (Tax, Litigation, Construction) to provide integrated solutions for multi-faceted projects.

Knowledge, Skills, and Abilities

• Minimum of eight (8) years of transactional real estate experience in a law firm setting.
• Juris Doctor (J.D.) degree from an accredited law school.
• Must be a member in good standing of the California State Bar.
• Well-versed in commercial acquisition, development, financing, leasing, and disposition.
• Advanced proficiency in title and survey review and due diligence.
• Excellent communication skills, meticulous attention to detail, and a proactive, entrepreneurial mindset.
• Excellent legal writing skills for drafting legal documents, correspondence, and reports
• Must be detail-oriented
• Must be a self-starter with superior organizational skills and the ability to manage multiple assignments from start to finish independently
• Strong analytical and research skills
• Ability to mentor and supervise associates and build strong relationships
• A portable book of business is a plus, but not required for the Senior Counsel role.

This is an exciting opportunity to join a well-established firm that offers stimulating work, excellent career prospects, a collaborative work environment, and competitive benefits.

Qualified candidates should send a resume, writing sample, and salary expectations.

Total compensation for the Partner role is between $225,000 - $380,000 annually. Compensation includes both the base salary and additional compensation that can be earned above the base salary from working attorney fees and origination fees from business originated by the Partner.

The annual base salary for the Senior Counsel position is $195,000 to $215,000. Depending on billable hours, total compensation can range up to $269,000 for those at the lower end of the salary range, or up to $296,000 at the higher end.

Donahue Fitzgerald is an Equal Opportunity Employer.

Enterprise Account Executive - Farmington, UT (Open to remote)

Why LoanPro:

“We want to change how the future of finance works. We’re working to change finance to be highly personalized. It changes who has access to capital. It changes personal finances. It can have a ripple effect on everything you do. LoanPro unlocks finance.” -Rhett Roberts, CEO

At LoanPro, we're more than just a fintech company—we’re transforming the lending landscape. With over $18 billion in loans managed across North America, LoanPro isn't just growing—it's leading the industry transformation.

How we do what we do:

“Steve Jobs was once asked what he was most proud of at Apple. Was it the iPhone? Was it the iPad? Steve Jobs replied it was the team that built Apple. That’s what I’m most proud of here at LoanPro- the team that builds LoanPro. We do what we do because of our people.” -Rhett Roberts, CEO

At the heart of our success are our exceptional employees, whose talent, passion, and dedication fuel the growth and profitability of our company. As a next-generation SaaS platform, we deliver core lending infrastructure that empowers mid-market and large lenders to operate more efficiently, quickly, and effectively. Our cloud-native solution helps clients streamline operations, enhance organization, and drive unparalleled performance in their lending processes.

What you’ll own:

LoanPro’s Enterprise Account Executive (EAE) is responsible for selling our cutting-edge loan management software to enterprise-level clients. The EAE will primarily focus on driving revenue growth by identifying and closing new business opportunities. The EAE will be responsible for the continuation of revenue growth for LoanPro. EAEs should be a specialist in LoanPro products and services in order to clearly communicate product value to customers and prospects. They work to understand the needs of prospects and determine whether our solutions can meet those needs. The EAE works with multiple internal teams to ensure the highest level of service is delivered to the current and future clients. They are a trusted resource for both internal and external clients. They develop relationships with prospects, acting as their main point of contact within LoanPro from initial outreach or AE handoff, through the sales process, to introducing them to Customer Success. They are also responsible for exemplifying excellent customer service and the Company core values, culture, policy and procedures at all times.

Essential Job Functions:

• Take ownership of deep learning about our software, its functions, and how it fulfills our customers' needs and how they use the product
• Identify and target potential enterprise-level clients in the financial services industry, fintech companies, and lending institutions.
• Develop and execute a strategic sales plan to meet and exceed revenue targets.
• Build and maintain strong relationships with key decision makers and stakeholders within target accounts.
• Understand the complex software as a service (SaaS) solutions and effectively communicate the value proposition to clients.
• Conduct in-depth product demonstrations and presentations to showcase the features and benefits of our loan management software.
• Collaborate with internal teams, including sales engineers and customer success managers, to ensure successful implementation and customer satisfaction.
• Stay up-to-date with industry trends, competition, and market developments.
• Attend trade shows, client visits, and industry events to network and generate new leads.
• An essential function of this role requires onsite work to collaborate with other team members. Remote work can be conducted at managers discretion and in accordance with company hybrid policy.

Responsibilities / Duties / Tasks:

• Communicate with potential and current clients at to understand customer goals, challenges, project requirements, timeline, budget, and authority
• Create detailed business plans to reach predetermined goals and quotas
• Own, manage and support prospects through the full sales process from qualification to close
• Maintain and organize customer and account information
• Have strong technical, business and financial terms acumen and understanding to better serve the client
• Research and develop existing accounts to increase customer efficiencies
• Develop an in-depth understanding of LoanPro, industry trends, and competition
• Work effectively with internal departments to deliver the best solution for the client and ensure an excellent experience
• Consistently achieve and exceed quarterly metrics (appointments set, opportunities created, qualified leads, new contacts, calls per day, KPI, etc.)
• Answer questions about LoanPro processes and solutions with confidence and expertise
• Manage prospecting status, data integrity, and forecasting in Salesforce
• Drive pipeline growth through development of outbound leads
• Deliver quality and tailored demonstrations to mid-market and enterprise prospects based on their needs and priorities
• Remain in regular contact with your clients to understand and meet their needs
• Strong communication and positive team player approach
• Provide ideas/insights to management and sales to help facilitate growth of organization
• Stay on top of industry trends and develop a complete understanding of our current and potential Strategic Partners’ and our customers’ businesses
• Research target accounts, identify key players, generate interest, and develop new relationships
• Clearly articulate value, be persuasive and present to decision-makers, key stakeholders, and executives
• Support LoanPro at trade shows and conventions as needed
• Ability to give, receive, and implement feedback and constructive criticism
• Have a positive and energetic attitude and make efforts to maintain/improve morale
• Build collaborative, trustworthy relationships across a range of styles, functions, geographies, and cultures to form networks within and outside the company
• Develop and maintain strong organizational astuteness and agility
• Self-directed, including: manages time, proactively seeks work opportunity, supports the department and software needs, proactively seeks and pulls work, delivers on daily projects tasks, communicates with team - has a strong sense of urgency and engagement of projects and timely delivery
• Focuses on work while at work, stays engaged, attentive and proactive and eliminates distractions (cell phone, internet, long breaks, distractions, etc)
• Puts sufficient time, energy, and effort into the tasks necessary to complete the duties and responsibilities of the position. These include but are not limited to; coming to work on time, collaborating with team members of other departments and managers, discussing potential software issues and resolutions
• Exemplify and be hungry, humble, and smart in regard to work attitude and growth
• Other duties as prescribed - Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

What you’ll need for success:

• Bachelor's degree in business or a similar field.
• Minimum of 5 years of experience in enterprise software sales, with a proven track record of meeting or exceeding sales targets.
• Demonstrated experience in selling complex SaaS solutions to multiple stakeholders and decision makers.
• Experience in the fintech, financial services industry, or lending is a plus.
• Strong negotiation and closing skills with the ability to navigate a complex sales cycle.
• Excellent communication and presentation skills, both verbal and written.
• Self-motivated, proactive, and able to work independently as well as in a team environment.
• Willingness to travel up to 10% of the time for client visits, trade shows, and industry events.

Benefits of the Role:

• 80% Medical/Dental
• PTO and Holiday Schedule
• HSA and 401K Match
• Wellness Rewards and EAP

At LoanPro, we have the ability to make a real difference. LoanPro offers a value-based, innovation-focused, learning culture and endless opportunities for growth. Come help us build LoanPro.

If you need an accommodation to apply for the position or during the interview process, please email

Join SEG Sparkstone - Engineering the future of Power Distribution & Control Through Agile Engineering

At SEG Sparkstone, we’re more than a manufacturing company — we are a leading innovator in power distribution and control solutions. Founded as Chicago Switchboard in 1936, today we have manufacturing locations in Addison Illinois, Armada Michigan, Houston Texas, San Antonio Texas, and Loveland Colorado.

We design and deliver custom-engineered low and medium voltage electrical products and controls that power industries, facilities, and infrastructure across the United States. SEG Sparkstone is a trusted leader in the industry that is recognized for our agility and progressiveness that allows you to have a direct impact on our future.

If you are passionate about making a difference in a fast-paced environment and value agility, collaboration, customer focus, and integrity, we would love to hear from you.

Position Overview

SEG is seeking a motivated, detail oriented Inside Sales Support Representative to assist in growing sales of custom UL508A/698 control and relay panel solutions. This role supports business development efforts by preparing accurate quotations, coordinating with engineering and production teams, and ensuring timely, customer-focused service. The ideal candidate brings strong technical aptitude and an organized, team-oriented approach.

Location

This position is based on-site at CES Loveland, Colorado facility and requires presence in the location five days per week.

Key Responsibilities

• Support sales growth through prompt evaluation of quotation opportunities and development of solutions that address specific customer needs using technical and electrical expertise.
• Prepare quotations, perform project costing, and assist with project kick-off activities once orders are received.
• Collaborate closely with engineering and production teams to develop accurate and competitive quotes for custom control panel solutions.
• Maintain working knowledge of UL508A/UL698 standards, industry trends, and the competitive landscape.
• Drive follow-up on active opportunities with manufacturers’ representatives and sales partners by:
• Obtaining proposal status and forecasting future orders, including value and timing.
• Evaluating customer engagement and overall mindshare for CES products.
• Providing regular feedback to management on pipeline health and opportunity progression.
• Maintain accurate records of customer interactions, quotations, and pipeline activity within the CRM system.

Qualifications

• Bachelor’s degree in engineering a plus or minimal of 3+ years of experience with UL508/698 control, relay panels.
• Strong understanding of UL508A/UL698 standards and general industrial, automation control & relay panels construction preferred.
• Demonstrated experience using structured proposal and quotation processes; ability to maintain momentum and solve problems in imperfect or fast-paced environments.
• Industrial Technology, Automation, or a related field is highly desirable.
• Ability to read and interpret electrical schematics, technical drawings, and control, relay panel layouts.
• Self-starter with effective communication, negotiation, and interpersonal skills.
• Proficiency with CRM systems and Microsoft Office applications (Excel, Word, PowerPoint)

Region: United States

• Job Reporting: Commercial Organization

Job Level: Individual Contributor

• Schedule: Full-time

This job is a required to be on site

• Loveland, Colorado CES location.

Does this position offer relocation? No

• Travel: Up to 5% of the time

About Made Scientific

Made Scientific is a leading US-based cell therapy contract development and manufacturing organization (CDMO) specializing in the development, manufacturing, and release of autologous and allogeneic cell therapy products for clinical-and-commercial supply. Made Scientific combines the agility and entrepreneurial spirit of a specialist CDMO with the global expertise and resources of GC Corporation of South Korea, a global leader in the pharmaceutical and biotechnology sectors.

Position Summary

The Director, Quality Systems is a hands-on leadership role responsible for leading the development, design, and maintenance of the Quality Management System (QMS). This role will oversee the implementation and continuous improvement of the QMS to maximize efficiency, effectiveness, and compliance with all applicable GxP regulations and client requirements and expectations.

Key Responsibilities

• Develop and maintain the Site Quality Management System and provide ongoing assessment of QMS effectiveness through Quality Management Review (QMR) and other established monitoring programs and processes.

• Identify, execute, and manage quality improvement initiatives to continually improve efficiency, effectiveness, and compliance with applicable cGMP regulations and client requirements.

• Support the development of company objectives and ensure Quality Plan initiatives are properly planned, prioritized, resourced, executed, and evaluated for effectiveness.

• Direct the Quality Management Review process, including oversight of analysis and reporting of Quality System performance metrics.

• Identify compliance gaps and improvement opportunities to inform the Site Quality Plan and inspection readiness strategies.

• Co-lead the Internal Audit program with the Head of Inspection Readiness, including oversight of audit schedules and ensuring appropriate follow-up in alignment with internal procedures, regulatory expectations, client requirements, and auditing best practices.

• Manage the CAPA system, ensuring root causes are clearly identified and addressed through robust corrective actions to prevent recurrence, and that actions are evaluated for effectiveness post-implementation.

• Establish and manage GMP training programs to ensure training requirements align with job functions and job descriptions.

• Collaborate with the Head of Inspection Readiness to coordinate activities related to regulatory and client inspections (announced or unannounced), including preparing documentation, identifying potential compliance gaps, and managing inspection logistics.

• Support post-inspection response activities, including drafting responses, coordinating updates, and ensuring follow-up actions are implemented within the QMS.

• Provide input into regulatory inspection responses to ensure systemic and comprehensive solutions address root causes and prevent recurrence.

Leadership & People Management

• Mentor and coach team members to continually develop and enhance their skills.

• Lead by demonstrating the company values of standing shoulder to shoulder, owning it always, breakthrough thinking, and competing where it counts.

• Foster a culture of accountability with progressive empowerment and ownership.

• Promote a culture that values innovation, continuous improvement, and personal accountability across the organization.

Required Qualifications

• Bachelor’s degree in Biology, Chemistry, Engineering, or a related scientific discipline.

• 10–12 years of cGMP or Quality experience, including prior supervisory or team leadership experience; or a Master’s degree with 5–7 years of relevant experience.

• Experience hosting and managing regulatory and client inspections.

• Strong understanding of Quality Systems requirements and regulatory expectations.

• Excellent oral and written communication, listening, and problem-solving skills.

• In-depth knowledge of regulated activities, health authority expectations, GxP, and Quality Risk Management.

• Strong organizational awareness with significant experience working cross-functionally.

• Experience developing and executing large-scale organizational change initiatives, including change management strategies and planning.

• Demonstrated ability to understand complex processes and facilitate teams toward effective solutions.

• Ability to design and implement global business processes and policies with a strategic and enterprise mindset.

• Proven experience influencing stakeholders across a broad spectrum of GxP topics.

• Flexibility to support varying work schedules, including evenings, weekends, or holidays as needed.

Preferred Qualifications

• In-depth knowledge of cGMP regulations and the ability to apply them in compliance with U.S., EU, and global regulatory standards.

• Experience with cell and gene therapy manufacturing in clinical or commercial environments.

• Strong track record managing quality systems and training programs.

• Expertise in aseptic manufacturing processes.

• Demonstrated ability to foster collaboration, influence cross-functional teams, and drive cultural and operational improvements.

• Innovative mindset with the ability to adapt best practices within a fast-paced, growing organization.

Required Degree

• B.S. in a relevant scientific discipline (advanced degree preferred).

Physical Requirements

Ability to perform job functions in compliance with applicable standards, including productivity and attendance expectations. Must be flexible to work in various environments, including gowning for aseptic processing facilities, lifting up to 25 lbs., and performing physical tasks such as bending, standing, and working with cell-based products or chemicals.

Job Description

Position: Production Supervisor

Department: Production

Reports to: Unit Manager

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds. The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

This role has responsibility to achieve productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. Provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Ensure smooth operation in a fluid, fast-paced environment.

Responsibilities:

• Interpret job order specifications and assign responsibilities accordingly.
• Partner with management to ensure production goals and customer deadlines are consistently met.
• Inspect products and packaging to verify conformance with established quality and safety standards.
• Lead and supervise hourly employees, ensuring proper training, adherence to safety protocols, and compliance with operational procedures.
• Communicate and enforce all company safety guidelines and food safety protocols in alignment with regulatory and internal standards.
• Establish or adjust work procedures and priorities to meet production schedules.
• Analyze and recommend improvements to production methods, equipment performance, and product quality.
• Recommend and implement changes to working conditions or equipment usage to enhance efficiency and overall department performance.
• Investigate and resolve work-related issues while providing guidance and support to employees.
• Maintain accurate timekeeping and production records.
• Collaborate with Line Leads and operators to ensure all materials, equipment, and machinery meet production requirements.
• Communicate effectively with management and cross-functional departments, providing updates on production efficiency, equipment status, and workforce needs.
• Ensure consistent compliance with all food safety and workplace safety requirements.
• Assign daily tasks, monitor employee performance, and provide coaching, feedback, and corrective action when necessary.
• Foster a positive, collaborative, and results-driven work environment that promotes teamwork and open communication.
• Oversee the timely and efficient completion of production activities in alignment with company objectives.
• Manage equipment and facility utilization to maintain operational continuity and efficiency.
• Identify and troubleshoot operational issues, escalate significant concerns, and coordinate resolutions with the Operations Manager.
• Conduct routine safety inspections, identify potential hazards, and implement corrective actions.
• Monitor and uphold product quality standards to ensure compliance with customer specifications.
• Track and report on key performance indicators (KPIs), including productivity, quality, and safety metrics.
• Prepare detailed shift reports and propose process improvements based on performance data.
• Support scheduling, attendance tracking, and timecard management for hourly personnel.
• Assist in the onboarding, training, and development of new team members.
• Promote continuous improvement by encouraging participation in training and skill-development programs.
• Strategically schedule and manage labor resources to optimize operational throughput and efficiency.
• Maintain a strong technical understanding of equipment, actively supporting Total Productive Maintenance (TPM) initiatives.
• Perform additional duties as assigned by management to support departmental and organizational goals.

Requirements / Competencies:

• Associate degree or equivalent professional experience required.
• Minimum 2 years of supervisory or operations experience, preferably within a manufacturing, warehouse, or production environment.
• Experience in the food processing industry (USDA or FDA-regulated) preferred.
• Experience with both Raw and Ready-to-Eat (RTE) processes is a plus.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical skills with exceptional attention to detail.
• Must be bilingual (English/Spanish).

Core Competencies:

• Planning & Organizing: Prioritizes and coordinates resources effectively to meet productivity goals.
• Problem Solving: Identifies root causes, evaluates alternatives, and implements effective solutions.
• Leadership: Provides direction, sets expectations, and develops team members to achieve performance excellence.
• Professionalism: Demonstrates tact and composure under pressure; fosters collaboration and open-mindedness.
• Safety & Security: Adheres to all safety and security protocols; proactively identifies and reports hazards; ensures safe equipment use and workplace practices.

Physical Requirements:

This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

Job Description

Position: Assistant Production Supervisor

Department: Production

Reports to: Unit Manager

About the Company:

Water Lilies Food, LLC is a private equity-backed manufacturer and distributor of premium Asian-inspired food. Established for 30 years, the company moved in 2020 to a new state-of-the-art facility in Bay Shore, NY (Suffolk County Long Island) and is experiencing rapid growth. We are developing and supplying product for some of the leading retailers, wholesalers, and branded Asian-appetizer businesses. Our Vision is to be the preferred supplying partner of premium Asian-inspired food. We achieve this by living up to our Mission to deliver our products and services with attention to detail, a continuous improvement mindset, agility, and authenticity. Our culture is a place where employees can have a meaningful impact on the business and organization. We work collaboratively and humbly strive to get better every day while being respectful of all talents and backgrounds.The company is embarking on another major expansion project and is expecting to more than double the business in the next 3-5 years.

Job Summary:

This role has responsibility to assist in achieving productivity, efficiency, customer service, cost, quality, safety and employee engagement objectives through both individual and team contributions. This is a developmental role that provides direction, leadership, development and support to direct reports through empowerment, teamwork, on-the-job assignments and continuous improvement projects and initiatives. Develops, implements and promotes safety programs and safe work practices through involvement in plant safety teams, programs and initiatives. Promotes sound employee & labor relations within the department by developing and maintaining effective organization with qualified personnel. Develops, promotes, and supports continuous improvement and other cross-functional initiatives. Will work in a fast-paced environment.

Responsibilities:

• Spend approximately 90–95% of time on the production floor actively training, educating, and developing team members and improving processes.
• Lead and supervise hourly employees, ensuring they are properly trained and consistently adhere to all safety, quality, and operational procedures.
• Communicate and enforce safety guidelines to ensure a compliant and secure work environment.
• Analyze, develop, and recommend measures to improve production methods, equipment performance, and overall product quality.
• Identify opportunities to enhance efficiency through adjustments in working conditions or equipment utilization.
• Investigate and resolve work-related issues while providing guidance and support to employees in problem-solving.
• Partner with Line Leads and operators to inspect materials, equipment, and machinery, ensuring all production needs are met efficiently.
• Collaborate with management and cross-functional departments to communicate updates on production efficiency, machinery status, and workforce needs.
• Ensure strict adherence to food safety protocols and company safety policies at all times.
• Assign daily work tasks, monitor performance, and provide coaching, feedback, and corrective action when needed.
• Foster a positive, team-oriented work environment that promotes collaboration, accountability, and open communication.
• Oversee the efficient and timely completion of production and operational goals in alignment with company standards.
• Troubleshoot operational challenges, resolve conflicts, and escalate significant concerns to the Unit Manager as appropriate.
• Conduct regular safety inspections, identify potential hazards, and implement corrective measures to mitigate risks.
• Maintain and monitor product quality to ensure compliance with specifications and customer requirements.
• Track and report on key performance indicators (KPIs) such as productivity, quality, and safety metrics.
• Prepare and submit shift reports, providing data-driven recommendations for continuous process improvement.
• Support onboarding and ongoing training initiatives for new and existing employees.
• Promote continuous improvement by encouraging participation in professional development and skill-building opportunities.
• Schedule and manage labor resources effectively to support operational throughput and production goals.
• Develop and maintain a strong technical understanding of production processes and equipment.
• Perform other duties as assigned to support departmental and organizational objectives.

Requirements / Competencies:

• Minimum 2 years of experience in a manufacturing or production environment.
• Experience in a USDA- or FDA-regulated food processing facility required; experience with Raw and Ready-to-Eat (RTE) products preferred.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
• Strong analytical skills with excellent attention to detail and process accuracy.
• Bilingual English Spanish a must.

Core Competencies:

• Planning & Organizing: Prioritizes tasks effectively, allocates resources efficiently, and ensures goals and productivity standards are met.
• Problem Solving: Identifies and addresses issues promptly; gathers and analyzes information to develop effective solutions.
• Leadership: Demonstrates strong supervisory skills; sets clear expectations, provides feedback, and supports employee development.
• Professionalism: Maintains composure and tact under pressure; focuses on solutions rather than blame; remains receptive to new ideas.
• Safety & Security: Consistently observes and enforces safety procedures; identifies potential hazards and ensures safe equipment use and working conditions.

Physical Requirements:

This role requires physical mobility of the employees as they will need to enter various parts of the factory. The employee will occasionally move within the office to access office machinery, file cabinets and collaborate with colleagues. Consistent use of office equipment such equipment may include but is not limited to computers, phones, printers and copiers. The employee will be required to frequently communicate with both internal staff members as well as external parties or customers and must be able to convey accurate information. This position may require repositioning of or movement of equipment weighing up to 50 pounds. This job description reflects management’s assignment of essential functions; it does not exclude or restrict the tasks that may be assigned. This job description is subject to change based on company needs as expressed by management.

About the Company

Bring your customer focus, analytical mindset, and operational coordination skills to Hermes Abrasives, a cutting-edge subsidiary of WALTER Surface Technologies. Since 1952, WALTER has built a reputation for high quality and innovation in surface treatment technologies and is a global leader in high-performance solutions for the metalworking industry. Our philosophy centers on empowering customers to work smarter and achieve excellence through superior technology, products, performance, safety, and durability—driving increased productivity and profitability.

About the Role

We are seeking a highly organized and customer-focused Customer Support & Internal Sales Representative to support North American Coated Abrasives operations. This hybrid role blends customer service excellence with internal sales, pricing analysis, and operational coordination. This position serves as a primary liaison between customers, Territory Sales Managers, Customer Service, Finance, and global manufacturing partners. Success in this role requires strong attention to detail, commercial awareness, and the ability to manage multiple priorities while protecting margin, ensuring order accuracy, and maintaining service standards. This is a cross-functional role with direct impact on customer satisfaction, pricing integrity, inventory management, and overall account health.

Responsibilities

• Order Management & Fulfillment
• Accurately enter, manage, and monitor customer orders in SAP.
• Coordinate production schedules, inventory levels, and delivery timelines.
• Expedite orders and coordinate air freight/import shipments when required.
• Track lost or damaged shipments and manage return logistics.
• Maintain open order and inventory forecast reports (P2D).
• Proactively communicate order updates, delays, and changes to customers.
• Pricing & Profitability Management
• Approve and analyze pricing requests within established guidelines.
• Evaluate margin impact using cost-of-goods data.
• Generate material numbers to determine cost structures.
• Prepare and maintain Competitive Pricing Reports (CPRs).
• Support special pricing arrangements and volume-based agreements.
• Provide historical cost and margin analysis to Territory Sales Managers.
• Customer & Account Management
• Serve as primary contact for customer and distributor inquiries.
• Oversee new account applications and evaluate credit worthiness.
• Maintain SAP account records and documentation.
• Resolve service issues, complaints, returns, and disputes.
• Provide invoices, delivery notes, and pricing documentation upon request.
• Inventory & Financial Support
• Monitor consignment and ABR inventory accounts.
• Prepare inventory count sheets and reconcile discrepancies.
• Support Accounts Receivable with past-due balances and disputes.
• Upload invoices to customer portals and assist with reconciliation requests.
• Sales & Operational Support
• Support Territory Sales Managers with profitability analysis and reporting.
• Prepare open order and sales activity reports.
• Coordinate international shipments and proforma invoices.
• Assist Customer Service with escalated issue resolution.

Qualifications

• Associate degree in Business, Marketing, or related field
• 2+ years of experience in Customer Service, Sales Support, or Inside Sales
• Proficiency in Microsoft Office (Excel, Word)
• D365 CRM experience
• Strong analytical and communication skills
• Authorized to work in the United States

Required Skills

• Customer Service Excellence: Responsive, solution-oriented, and professional
• Pricing & Margin Analysis: Understands cost drivers and profitability impact
• ERP & CRM Proficiency: Strong working knowledge of SAP and D365
• Supply Chain Coordination: Aligns production, logistics, and customer demand
• Financial Acumen: Cost awareness and margin sensitivity
• Organizational Agility: Manages multiple priorities under deadlines
• Attention to Detail: Ensures accuracy in orders, pricing, and documentation
• Cross-Functional Collaboration: Works effectively across Sales, Finance, and Operations

Preferred Skills

• Bachelor’s degree
• 3–5 years of experience in Sales Operations or Internal Sales
• SAP experience
• Experience in coated abrasives or industrial distribution
• Familiarity with pricing models and margin analysis

Pay range and compensation package

Hybrid office environment with cross-functional collaboration. Hourly / Non-Exempt (FLSA). Department: Internal Sales.

Equal Opportunity Statement

What Success Looks Like (First 12 Months)

• Orders are entered accurately with minimal rework or corrections
• Pricing approvals align with margin targets and company guidelines
• Customers receive proactive communication and timely resolution of issues
• Inventory and consignment accounts remain accurate and reconciled
• Territory Sales Managers receive reliable profitability and sales reporting
• Reduced disputes, improved on-time delivery, and strengthened customer relationships
• Consistent execution that protects both service standards and profitability