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Job Title: Product Owner – Embedded System Development

Location: Portland, OR

Job Type: Full-Time

Job Overview

We are seeking an experienced Product Owner – Embedded Systems Development to drive product vision, roadmap, and delivery for embedded platforms, including Android, Linux/QNX, and kernel-level infrastructure environments. The role requires close collaboration with automation, infrastructure, and development teams to ensure effective backlog management, strategic alignment, and predictable sprint delivery.

The ideal candidate will possess strong experience working with embedded or automotive software development teams, with the ability to translate product requirements into clear features, user stories, and acceptance criteria, while ensuring alignment with program objectives and development timelines.

Key Responsibilities

Product Ownership & Backlog Management

• Own and manage the product backlog for embedded software and automation frameworks.
• Define features and user stories with clear Definition of Done (DoD) and acceptance criteria.
• Ensure traceability by linking features and stories to product and system requirements.
• Prioritize backlog items to align with program goals, engineering capacity, and sprint planning.
• Continuously refine and groom backlog items in collaboration with engineering teams to ensure clarity and feasibility.

Agile Delivery & Team Collaboration

• Work closely with Scrum Masters, Engineering Leads, and development teams to drive predictable, iteration-based delivery.
• Coordinate with Automation and Infrastructure teams working on Kernel, QNX, Linux, and Android environments.
• Facilitate backlog grooming, sprint planning, and iteration reviews.
• Ensure alignment between automation, infrastructure, and development teams for effective sprint execution.
• Support automation scrum iterations in coordination with senior automation engineers.

Stakeholder Management

• Serve as the primary liaison between engineering teams and product/program stakeholders.
• Communicate priorities, roadmap updates, and sprint outcomes to cross-functional teams.
• Ensure that development activities align with product strategy and program objectives.

Development Process & Technical Collaboration

• Demonstrate strong understanding of software development lifecycle and embedded development processes.
• Collaborate with development and validation teams to drive effective development process management.
• Work closely with engineering teams to ensure technical feasibility and clarity of requirements.
• Support continuous improvement in development workflows, testing strategies, and automation initiatives.

Required Skills & Qualifications

Education:

Bachelor’s or Master’s degree in Computer Science, Electronics, Embedded Systems, or related field.

Experience:

7+ years of experience in product ownership, product management, or technical program roles, preferably within embedded or automotive software development environments.

Preferred Qualifications

• Experience with embedded platforms such as Linux, QNX, Android, or RTOS-based systems.
• Experience working in automotive infotainment, embedded automation frameworks, or system infrastructure teams.
• Strong understanding of kernel-level development environments and embedded system architecture.
• Experience working with cross-functional teams in global engineering environments.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

The Enterprise Project Management Office (EPMO) Program/Project Manager for New Product Development (NPD) provides strategic leadership and hands-on orchestration of complex, cross-functional, system-level engineering programs that span hardware, controls, software and manufacturing domains from concept through commercialization. This leader builds and manages integrated program plans across all functions to deliver innovative solutions that meet the highest safety, quality, cost, customer value and overall business impact. The Program/Project Manager fosters collaboration, innovation and learning across functions and drives execution through schedule integrity (capacity planning, critical path), proactively identifies and mitigates risks, ensures manufacturing and supplier readiness, and facilitates governance using Rite-Hite's New Product Development process and the appropriate Waterfall/Agile/Hybrid methods. Additionally, the Program/Project Manager will help evolve and shape Rite-Hite's NPD process to scale appropriately for the various types of NPD projects and business needs while driving consistent adoption through the NPD stakeholder community. The Program/Project Manager integrates systems thinking, data-driven decision-making, and an iterative approach to accelerate value delivery and build a culture of transparency and continuous improvement.

KEY OUTCOMES

• On-time to launch: 90% of NPD stage gate milestones met; 85% of programs launch on or before target dates.
• Quality at launch and customer value: First-pass build yield and early field performance meet or exceed targets; post-launch defect rate/warranty within target thresholds while delivering tangible customer and market value.
• Business case realization: Internal program cost + orders, sales and margin aligned with business case; variance drivers identified with corrective actions.
• Readiness: Manufacturing, supplier, service and go-to-market readiness complete per integrated system-level program plan; no critical "late surprises."

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:

Strategic Leadership:

Partner with the business unit leadership team to execute prioritized complex, multi-disciplinary New Product Development programs to deliver target safety, quality, cost, customer value and overall business impact.

• Ensure alignment on requirements (VOC), product/feature scope and acceptance criteria.
• Apply systems engineering management principles to ensure integration across mechanical, controls, electrical, and software disciplines.
• Facilitate business and technical trade-offs to protect customer value; escalate issues with data, options and recommendations.
• Act as a connector between strategy and execution, aligning engineering, product, and business roadmaps.
• Provide thought leadership on program management best practices and emerging trends and supporting technologies in the field.
• Support business unit annual capacity planning to help determine next fiscal year roadmaps and strategic plans.
  

Program and Project Management:

Aligned with the business unit strategy and roadmap, build and maintain integrated program plans across Product Management, Engineering, Marketing, Quality, Distribution, Manufacturing, Supply Chain, Applications, Service, IT, HR, Legal/IP and Finance.

• Own the integrated program plan with explicit dependencies, resource loading and a continuously maintained critical path.
• Establish and manage scope/schedule/cost baselines with formal change control.
• Maintain a living schedule risk analysis with scenario planning; create what-if plans and recovery paths.
  

Governance and Standardization:

Adhere to enterprise-wide project management methodologies, frameworks and processes. Ensure consistent application of governance policies, risk management, and quality assurance across all projects and programs.

• Operate within Rite-Hite's New Product Development process; scale the process as appropriate for the scope of each program; prepare and run program reviews (core team, stakeholder updates, stage gates with clear entry/exit criteria), documented decisions and follow-ups.
• Champion and continuously improve Rite-Hite's New Product Development stage gate process across all functions with ongoing training, standard tools/templates, and best practice sharing.
• Blend Waterfall/Agile/Hybrid appropriately across hardware and embedded/software components; ensure traceability from requirements to test/validation.
• Identify and eliminate systemic bottlenecks that limit innovation or cross-functional efficiency.
  

Resource Management:

Lead resource planning and allocation across projects and programs to ensure optimal utilization. Identify and resolve labor, asset, plant, vendor, etc. conflicts and ensure adequate staffing for high-priority projects. Proactively surface cross-program dependencies and resolve conflicts.

Performance Monitoring and Reporting:

Link to established business unit KPIs (e.g., on-time stage gates) and establish program-specific leading indicator KPIs (e.g., critical path health) to monitor program health. Track program budgets, capital/tooling and unit economics; partner with product management and finance on business case gating and post-launch performance. Use data-driven insights to inform decisions and identify opportunities for continuous improvement.

SUPERVISORY RESPONSIBILITIES

Leads without direct authority; fosters a culture of accountability, transparency and continuous improvement.

EDUCATION and/or EXPERIENCE REQUIREMENTS

• Bachelor's degree in Business Administration, Project Management, Information Technology, Engineering, or related field from an accredited 4-year university.
• 5-10 years' experience leading complex new product development and system-level programs for industrial/electro-mechanical products or integrated controls-software offerings from concept through launch, with expertise in critical path, dependency mapping and integrated cross-functional planning.
• 3-5 years' experience in a senior role within an EPMO or similar role with oversight of strategic direction or project management across an organization.
• Demonstrated success in managing cross-functional hardware, software and service programs with manufacturing and supply chain integration in a matrix-based organization.
• Experience operating within a stage-gate or milestone NPD process; familiarity with DFM, FMEA, V&V, pilot builds and commercialization.
• Proven track record delivering on schedule and business case with rigorous risk management and change control.
• Exceptional communication, facilitation and stakeholder alignment skills.
• Strong experience in managing relationships, facilitating discussions and resolving conflicts with senior leadership, business leaders and other key stakeholders, with the ability to influence decision-making and drive alignment across an organization.
• Project Management Professional (PMP) certification.
• Experience in manufacturing and sales/industrial equipment industries.
• Experience with loading dock equipment, industrial doors, safety barriers, industrial fans and other material-handling/in-plant safety equipment.
• Experience with Jama, Jira and Confluence management tools.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. FPGA Design Engineer at Reliable Robotics you will be a part of the Embedded Systems team which owns the firmware and software at the heart of the Reliable Robotics autonomy stack. We are a creative and diligent team that provides dependable computing, networking, signal processing, and motor control solutions to bring our aircraft to life. Your contributions will directly enable development of our flight computer and air to air RADAR, unlocking higher-level capabilities, and setting the stage for product certification & delivery to market.

Responsibilities

In your role as an FPGA Design Engineer, you will work in a highly collaborative and cross-functional development environment including mutual peer review to maintain high product quality. This work will include FPGA requirements, design, and simulation as well as code synthesis, hardware integration, and test support. You will contribute to multiple FPGA projects in support of the long-term Reliable Robotics technology roadmap.

Basic Success Criteria

• Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent

• 8+ years of full-cycle electronics hardware development experience in a professional environment

• Professional experience designing FPGA digital logic using industry-standard design, simulation, and synthesis tools

Preferred Criteria

• Advanced degree in Electrical Engineering, Computer Engineering, or equivalent

• Proven track record of product ownership including development and field support

• Experience with safety-critical FPGA development (DO-254 level A/B or equivalent industry standard)

• Experience architecting, implementing, and verifying fixed point DSP algorithms

• Comfortable with a fast-paced, agile/iterative development life cycle

• Pragmatic, results-oriented work style

FPGA designers at Reliable Robotics have a unique opportunity to work within a vertically integrated technology stack that extends up to the aircraft level, with a direct impact on the aircraft's capabilities and requirements. They execute a focused mission to establish the foundation of Reliable's technology roadmap. We are a fast-paced team that gets results. With your experience, motivation, skills, and enthusiasm, you'll help the team accomplish amazing things.

Employees working from our headquarters in Mountain View, CA may expect very little travel.

The estimated salary range for this position is $215,000 to $300,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As an Embedded Software Engineer at Reliable Robotics, you will be a part of the Embedded Systems team developing the low-level software and firmware at the heart of the Reliable Robotics autonomy stack. We provide dependable computing, networking, signal acquisition, and motor control solutions that bring our aircraft to life. Your contributions will directly enable key equipment and aircraft product demonstrations, unlock the development of higher-level capabilities, and set the stage for product certification & delivery to market.

Responsibilities

• Develop C/C++ flight software requirements, design, code, unit tests, and requirements-based test cases in accordance with DO-178C software development procedures

• Develop and maintain Continuous Integration infrastructure for automating software integration, build, testing, and deployment

• Develop Python-based software integration test cases

• Focus areas include bare-metal operating system and hardware initialization, networking, protocol drivers, and memory interfaces

Basic Success Criteria

• Bachelor's degree in Computer Science, Computer Engineering, or equivalent experience

• 3+ years of professional experience developing C or C++

• Professional experience developing software for embedded, high-performance, or safety-critical applications

Preferred Criteria

• Thorough understanding of computer architecture, operating systems, and networking

• Experience working in a DO-178 software development environment

• Excellent written and verbal communication skills

• Comfortable with a fast-paced, agile/iterative development life cycle

Embedded software engineers at Reliable Robotics have a unique opportunity to develop an end-to-end product from bare metal up to the aircraft level, with a direct impact on aircraft capabilities. We are a fast-paced team that gets results, and with your experience, motivation, skills, and enthusiasm, you'll help the team accomplish amazing things.

Must be willing to travel up to 10% of the time.

The estimated salary range for this position is $155,000 to $215,000/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers, and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $155K - $215K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As a Sr. FPGA Verification Engineer at Reliable Robotics, you will be a part of the Embedded Systems team. The Embedded Systems team owns the complete lifecycle of the firmware and software platform that lies at the heart of the Reliable Robotics autonomy stack. We provide dependable computing, networking, signal acquisition, and motor control solutions that bring our aircraft to life. Your contributions will directly enable key equipment and aircraft product demonstrations, unlock the development of higher-level capabilities, and set the stage for product certification & delivery to market.

Responsibilities

In your role as Sr. FPGA Verification Engineer, you will own the FPGA integration and test environment for multiple airborne products including their test benches & simulation, continuous integration, timing analysis, elemental analysis, and build. You will develop DO-254 compliant processes for peer review and testing, perform qualification of relevant design and verification tools, and develop strategies for efficient verification of the product. Your contributions will directly enable the efficient realization of safe and dependable airborne electronic hardware at Reliable Robotics.

Basic Success Criteria

• Bachelor's degree in electrical engineering, computer engineering, or equivalent experience

• 5+ years of full-cycle electronics hardware development experience in a professional environment

• Professional knowledge of designing FPGA digital logic using industry-standard design, simulation, and synthesis tools

• Strong organizational and problem-solving skills

Preferred Criteria

• Advanced degree in electrical engineering, computer engineering, or equivalent

• Experience with safety-critical FPGA verification (DO-254 level A/B or equivalent)

• Comfortable with a fast-paced, agile/iterative development life cycle

• Pragmatic, results-oriented work style

FPGA engineers at Reliable Robotics have a unique opportunity to work at the heart of a vertically integrated technology stack that goes all the way up to aircraft level, with a direct impact on the aircraft's capabilities and requirements. They execute a focused mission to establish the foundation of Reliable's technology roadmap, which does not suffer from dithering business or customer objectives. Come lend us your experience, motivation, skills, and enthusiasm - we simply can't wait to see what you will do here.

The position will be located at our facility in Mountain View, California. Must be willing to travel 10% of the time.

The estimated salary range for this position is $215,000 to $300,00/annual salary + cash and stock option awards + benefits. At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $215K - $300K

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods - and eventually people - move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality.

As an FPGA Design Engineer at Reliable Robotics you will be a part of the Embedded Systems team which owns the firmware and software at the heart of the Reliable Robotics autonomy stack. We are a creative and diligent team that provides dependable computing, networking, signal processing, and motor control solutions to bring our aircraft to life. Your contributions will directly enable development of our flight computer and air to air RADAR, unlocking higher-level capabilities, and setting the stage for product certification & delivery to market.

Responsibilities

In your role as an FPGA Design Engineer, you will work in a highly collaborative and cross-functional development environment including mutual peer review to maintain high product quality. This work will include FPGA requirements, design, and simulation as well as code synthesis, hardware integration, and test support. You will contribute to multiple FPGA projects in support of the long-term Reliable Robotics technology roadmap.

Basic Success Criteria

• Bachelor's degree in Electrical Engineering, Computer Engineering, or equivalent

• 4+ years of full-cycle electronics hardware development experience in a professional environment

• Professional experience designing FPGA digital logic using industry-standard design, simulation, and synthesis tools

Preferred Criteria

• Advanced degree in Electrical Engineering, Computer Engineering, or equivalent

• Proven track record of product ownership including development and field support

• Experience with safety-critical FPGA development (DO-254 level A/B or equivalent industry standard)

• Experience architecting, implementing, and verifying fixed point DSP algorithms

• Comfortable with a fast-paced, agile/iterative development life cycle

• Pragmatic, results-oriented work style

FPGA designers at Reliable Robotics have a unique opportunity to work within a vertically integrated technology stack that extends up to the aircraft level, with a direct impact on the aircraft's capabilities and requirements. They execute a focused mission to establish the foundation of Reliable's technology roadmap. We are a fast-paced team that gets results. With your experience, motivation, skills, and enthusiasm, you'll help the team accomplish amazing things.

Employees working from our headquarters in Mountain View, CA may expect very little travel.

At Reliable Robotics, we strive to provide competitive and rewarding compensation based on experience and expertise, as well as market conditions, location, and pay equity.

In addition to base compensation, Reliable Robotics offers stock options, employee medical, 401k contribution, great co-workers and a casual work environment.

This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant's capacity to perform in compliance with U.S. export control laws.

All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. * 1157, or (iv) asylee under 8 U.S.C. * 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.

At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

Compensation Range: $185K - $245K

Position Summary:

Our partner, a global leader in end-to-end IT solutions, is seeking a Product Owner for their Product Management team. In this role, you will serve as a key liaison between the client and the development team, gathering requirements, prioritizing tasks, and creating actionable roadmaps to ensure successful product delivery. You will ensure that business needs align with technical capabilities and foster a consultative approach to problem-solving. You will work closely with cross-functional teams to maintain an agile development process, drive strategic initiatives, and ensure that product goals are met in a timely and efficient manner.

Experience and Education:

• Bachelor’s or higher degree in Computer Science, Business Administration, or related field/experience
• 4+ years of hands-on experience working in a variety of business areas within IT
• 3+ years of experience in Product Management or as a Product Owner
• Hands-on experience with backlog management and product development lifecycle
• In-depth knowledge of Agile methodology and best practices

Skills and Strengths:

• Product Management
• Product design
• Design Solution Thinking
• Project Management
• Product Development
• Agile Methodology
• Agile Software Development Methodology
• Product Roadmap, Vision, and Content Presentation
• Stakeholder Management
• User Stories
• Team Backlog
• Sprints Process
• Iteration Sessions
• Story Acceptance
• Research and Analysis
• UAT Testing
• Showcase Reports

Primary Job Responsibilities:

• Own and drive the product vision, roadmap, and strategy.
• Collaborate with cross-functional teams on the overall design strategy for current/new products.
• Work alongside Product Managers and Engineers to create or enhance product experiences.
• Create and manage product backlogs.
• Communicate and coordinate between cross-functional teams to ensure timely and successful product delivery.
• Lead iteration sessions, retrospectives, and sprint planning meetings.
• Perform User Acceptance Testing (UAT) and ensure the product meets the requirements.
• Support end-to-end design processes across all products, from conception to final implementation.
• Present scenarios, end-to-end experiences, interaction models, and screen designs to stakeholders and cross-functional teams.
• Track software requirements, changes, and releases.
• Manage changes to existing systems to make sure they fit with the long-term design strategies.
• Assist the scrum/product development team to meet the objectives of each sprint.
• Identify areas of improvement

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect.  We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.

 

The Product Manager plays a critical role in shaping the future of our eCommerce platforms. This individual is responsible for leveraging customer insights, analytics, and market trends to define and prioritize product backlogs, ensuring our mobile, desktop and app platforms deliver exceptional digital experiences. This role collaborates closely with engineering teams to bring innovative products and solutions to market, driving growth and enhancing customer satisfaction.

What You’ll Be Doing:

• Collaborate with leadership to define the product vision and align it with the overarching business and digital strategy.
• Own the product backlog, meticulously managing and prioritizing user stories, bugs and tasks based on strategic business goals, customer value, and team capacity. 
• Serve as the key point of contact between the development team and stakeholders. 
• Craft detailed user stories and acceptance criteria to guide the development process. 
• Champion a mindset of continuous improvement, encouraging the team to experiment with new ideas and approaches to solve customer problems.

What You Bring To The Table:

• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, capable of working effectively with technical and non-technical teams.
• Agile and adaptable, with a proactive approach to addressing challenges and seizing opportunities.
• Leadership and mentorship capabilities, with a passion for fostering team growth and development.
• Strong experience partnering closely with Operations teams to identify inefficiencies, translate them into product opportunities, and deliver scalable solutions across service and fulfillment workflows.
• Experience managing products that support operational workflows and service-based offerings, not just transactional eCommerce experiences.  
• Experience building customer-facing experiences (e.g., enrollment, dashboards, self-serve tools) in close partnership with UX to drive adoption, engagement, and program stickiness.
• Demonstrated skill in stakeholder management across complex, sometimes challenging groups, balancing collaboration, influence, and the ability to thoughtfully push back while maintaining productive working relationships.

What’s needed- Basic Qualifications:

• Bachelor's degree in Business, Technology, or a related field, or equivalent work experience.
• 5+ years of related experience in product management, with a focus on eCommerce or digital products.
• Manage the end-to-end lifecycle of digital products from conception through development, launch, and iteration
• Comprehensive understanding and practical application of Agile methodologies, tools, and systems

What’s needed- Preferred Qualifications:

• Master’s degree in a related field
• Professional certifications in Agile methodologies (e.g., Certified Scrum Master (CSM), SAFe Agilist, or PMI Agile Certified Practitioner (PMI-ACP)) or product management certifications (e.g., AIPMM Certified Product Manager)
• Experience in the specific industry (e.g. B2B, supply chain, office supplies)
• Background in B2B eCommerce or services‑based platforms, particularly those supporting operational workflows or asset‑backed offerings. 
• Experience supporting enterprise or multi‑location B2B accounts, including master account hierarchies and complex customer relationships. 
• Experience partnering with non‑technical stakeholders (Operations, Sales, Merchants) as primary inputs into product strategy.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• 22 days of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

#LI-MR1

Job Title: Program Manager

Location: Atlanta, GA 30354

Duration: 12 Months

Qualifications:

• 5 – 8 years of experience leading, managing, and delivering complex programs within a PMO within given deadlines and budget.
• Demonstrated ability to design and deliver program and project management methodology across multiple solution delivery models i.e. waterfall, agile, iterative, etc.
• Proven track record of implementing positive change within a PMO.
• Experience leading and managing large teams of 20+. Executive presence, skillful communicator, effective decision maker with an ability to engage and collaborate at all levels of the organization from analyst to the C-Suite with representatives across the business and IT.
• Experience with Smartsheet, creating executive presentations & status reports, attention to detail, and resource allocation and managing timelines

Education/Certifications:

Bachelor’s Degree or higher required.

PMP, CSM, ACP, or other Project Management certifications preferred.

Responsibilities:

Essential Position Responsibilities:

• Leader with overall responsibility for managing the day-to-day delivery/execution of the program and project management.
• Lead the development and implementation of the program and project management framework, methods, process, and tools applicable to multiple types of solution delivery (waterfall, agile, iterative, etc.)
• Influence and lead culture change efforts to integrate the program and project management “ways of working” into the performance-based organization.
• Develop the program and project management talent development strategy; training, career paths, career development, capability/skills development, and certifications/qualifications/ credentials.
• Engage in responding to customer needs for program and project management services as requested for incoming demand.
• Responsible for delivering feasibility and scoping initiatives for cross-functional IT and business teams.
• Exhibit proactive leadership behavior by leading and managing program/project planning initiatives to ensure the continued development of a best-in-class IT delivery and execution program.
• Maintains operational understanding and collaborates with core Program Delivery Organization functions including, but not limited to governance, demand management, reporting, tool. enablement, and process improvement initiatives.
• Hold team members accountable for adding value. Instill the mindset of taking proactive measures to move programs and projects forward and deliver greater responsiveness and satisfaction with IT delivery and execution.
• Work with the program/project management team on risk mitigation plans and ensure that proactive measures are being taken to address project risks and budget impacts. As well, as reinforce key elements of success and identify areas of improvement.
• Creates periodic reporting and ad-hoc materials related to the management of the program and project management practice.
• Assists General Manager in annual/quarterly/periodic budgeting and financial reporting activities.
• Reports to the General Manager and engages day-to-day with managers within the learning and design teams.

Ignitium is redefining how B2B organizations identify and win their next best customers. As a next-generation account-based marketing (ABM) partner, we combine trillions of real-time intent signals, a proprietary identity graph of over 320 million U.S. contacts, and a suite of cutting-edge technologies to orchestrate highly personalized, multi-channel, multi-touch campaigns at scale.

We power ABM programs for the enterprise tech market, and our clients rely on us to turn complex data into actionable revenue strategies.

At Ignitium, we’re also building careers. Our team is bold, curious, and agile. If you want to innovate at the intersection of AI, data, and marketing and make a tangible impact at a high-growth startup, this is the place for you.

Position Summary

We’re looking for a Product Delivery Lead to help our product teams stay organized, aligned, and unblocked so they can deliver meaningful customer and business outcomes. This person is a partner to Product Development, DCX, Data Labs, and Engineering with a focus on improving team flow, clarity, and execution. You'll bring strong project management skills, enabling the team to make smart decisions and deliver consistently.

Essential Functions

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential responsibilities listed below.

• Enable empowered product teams:
• Support cross-functional teams focused on solving problems instead of delivering features
• Enable predictable delivery while preserving agility, experimentation, and continuous discovery
• Help teams sequence work thoughtfully to balance learning and execution
• Improve flow and operating rhythm
• Facilitate lightweight, high-value rituals (planning, reviews, retros, dependency syncs) that improve focus, accountability, and momentum.
• Help teams work in small, testable increments, avoid unnecessary rework and chaos, and confirm their ideas are right before investing heavily in building them.
• Improve clarity through clear definitions of development stages, what is R&D vs Production
• Encourage incremental delivery and rapid feedback loops
• Increase visibility without creating status churn
• Provide outcome-oriented reporting on risks, tradeoffs, progress, and dependencies
• Surface risks early with mitigation plans
• Ensure stakeholders feel informed and confident by providing transparency without micromanaging teams
• Translate stakeholder requests into clearly defined problems to solve
• Remove friction and unblock delivery
• Identify bottlenecks and drive cross-team dependency resolution
• Coordinate operational readiness (release coordination, launch checklists, support handoffs)
• Improve release flow in partnership with engineering (CI/CD, SDLC alignment)
• Strengthen execution discipline:
• Help teams maintain accountability while preserving autonomy
• Promote measurable outcomes over output tracking
• Encourage continuous improvement using flow metrics (cycle time, WIP, throughput where appropriate)
• Coach partners on how product teams work
• Set expectations with stakeholders
• Protect team focus
• Translate “requests” into problems to solve.
• The outcomes you’ll drive:
• Sprint and release commitments are met consistently
• Cross-team dependencies are identified early, tracked visibly, and resolved before they delay delivery.
• Stakeholders know what’s shipping, when, and why
• Releases feel coordinated and operationally ready with clear handoffs to Customer Success and Support.
• Product Management, Design, and Engineering operate with a consistent cadence, where priorities are clear, and changes are intentional

Ignitium Standards

• Commitment to the Ignitium vision
• Consistently demonstrates an understanding of, and commitment to, Ignitium’s vision
• Professional conduct and positive representation of Ignitium
• Consistently adheres to Ignitium policies and procedures, and represents the company in a positive, professional manner
• Communication skills
• Consistently interacts with others honestly, respectfully, and collaboratively, and communicates clearly and in a timely manner
• Adaptability and flexibility
• Consistently balances competing objectives, handles demands of changing situations and tolerates ambiguity
• Collaboration
• Consistently collaborates effectively cross-functionally and with team members.
• Accountability
• Consistently delivers quality work, is capable of setting appropriate expectations, and delivers results within expected timelines and SLAs.
• Continuous improvement
• Consistently collaborates with team members to encourage continuous improvement within the department, pursues professional development activities, and applies what they have learned to improve internal business processes.

Ignitium’s North Star

• Mission: Orchestrate Account-Based Experiences that drive revenue for high-growth companies.
• Vision: Transform the enterprise B2B buying experience.
• Values: Integrity, Trust, Collaboration, Excellence, Agility, Generosity

Knowledge and Skills

To perform this job successfully, an individual must meet the minimum qualifications listed below. These qualifications are representative of the knowledge, skill and/or ability required to perform this job:

Minimum Qualifications

• 3+ years enabling delivery for software teams within a product organization (delivery, project/program management, product operations, or similar roles)
• Strong understanding of modern product delivery practices (Agile/Lean principles, iterative development, incremental releases)
• Proven ability to manage dependencies, risks, and stakeholder communication in a fast-moving, evolving environment
• Excellent facilitation skills to be able to lead meetings that drive clarity, alignment, and decisions
• Comfort working in ambiguity and helping teams create structure without introducing unnecessary bureaucracy
• Experience using tools such as Asana (or similar platforms) to improve visibility, alignment, and flow

Preferred Qualifications

• Experience supporting continuous discovery and delivery teams, or organizations transitioning from project-based to product-based operating models
• Experience partnering closely with engineering teams, with familiarity in SDLC practices, CI/CD concepts, and release coordination
• Experience using flow metrics (cycle time, WIP limits, throughput) and outcome-oriented reporting to improve team effectiveness
• PMP, CAPM, or similar certification welcome but not required. We value servant leadership and delivery enablement over credentials

Education and Experience

• Bachelor’s degree in a related field or equivalent practical experience preferred. Advanced degree welcome but not required.
• We value demonstrated experience enabling empowered product teams over formal credentials.

Certificates and/or licenses

• Professional Project Management certification (e.g., PMP, CAPM) welcome but not required.
• We place greater emphasis on demonstrated delivery leadership, operational enablement, and real-world product experience than on formal certifications.

Physical Requirements

• Essential functions require sufficient physical ability to stand or sit for prolonged periods of time and operate office equipment requiring repetitive hand movement and fine motor coordination, including use of a computer keyboard.

Equipment/Tools Utilized

Duties of this position will require regular use of these types of machinery, equipment, and tools:

• Office equipment including computer, conferencing equipment, and process visualization tools

Environmental Conditions

While performing the essential responsibilities of this job, the employee may experience the following environmental conditions at the frequency indicated:

• Noise Conditions: Exposed to noise consistent with a standard office environment
• Injury Exposure: Position requires working with standard office equipment – copy machine, computers, and phones
• Atmospheric Exposures: Typical office environment conditions

NOTE: Ignitium LLC retains the discretion to add to or change the duties of the position at any time.