Agile, IT Jobs in Usa
12,302 positions found
G
Epic MyChart Certified Senior IT Analyst with Digital Consumer Experience
Salary not disclosed
IT Analyst Mid Level – Epic MyChart / Digital Consumer Experience
Hybrid or remote with occasional travel in | Healthcare Technology | Contract-to-Hire
We are seeking an Epic MyChart Certified IT Analyst Senior to support a growing Digital Consumer Experience team focused on Epic MyChart and patient-facing technologies. This role is ideal for someone who combines strong healthcare application support experience with Epic MyChart expertise, integrations, and digital patient engagement tools.
You’ll work in a collaborative Agile environment supporting and enhancing applications that directly impact the patient experience, including MyChart, telehealth workflows, patient messaging, and digital care pathways.
This position plays a key role in analyzing requirements, designing solutions, supporting integrations, and improving digital healthcare workflows across multiple Epic consumer-facing applications.
Key Experience We’re Looking For
Candidates with experience in Epic MyChart and digital patient engagement platforms will stand out, particularly in the following areas:
Epic MyChart & Digital Consumer Applications
- Epic MyChart and MyChart Mobile
- MyChart Care Companion configuration and workflow management
- Epic Hello World
- Patient messaging workflows and monitoring
Integrations & Digital Health Connectivity
- SMART on FHIR app integrations
- Care Everywhere awareness
- MyChart Central and Share Everywhere
- Third-party integrations (telehealth, billing, CRM platforms)
Telehealth & Video Visits
- Video visit workflow configuration
- Troubleshooting connectivity issues
- Device readiness (camera/microphone validation)
- Video visit scheduling and configuration
Monitoring & Reporting
- Monitoring patient message volume and workflow performance
- Root cause analysis of system failures
- Adjusting build/configuration to improve user experience
- Collaboration with marketing, access, and digital teams
MyChart Care Companion
- Building and maintaining care pathways
- Configuring tasks, questionnaires, and educational content
- Managing reminders, notifications, and escalations
- Outcome tracking and patient engagement analytics
- Workflow testing, validation, and ongoing maintenance
Digital Experience Platforms
- Physician intranet widgets and digital content configuration
- MyChart intranet updates, knowledge resources, and training materials
- Collaboration with internal teams to support digital engagement strategies
Role Responsibilities
Working within Agile and other IT frameworks, the IT Analyst Senior will:
- Partner with stakeholders to gather, analyze, and document business and technical requirements
- Support and enhance Epic and healthcare applications
- Troubleshoot and resolve application issues using strong analytical and root cause analysis skills
- Lead application upgrades and project initiatives
- Design and implement solutions across the software development lifecycle
- Maintain vendor-supported application versions
- Collaborate with vendors on complex escalations
- Maintain application infrastructure health including patching and system maintenance
- Provide documentation, training, and knowledge sharing across teams
- Participate in on-call rotations for application support
- Mentor junior team members and facilitate knowledge sharing
Required Qualifications
Education
- Associate’s degree or equivalent experience required
- Bachelor’s degree preferred
Experience
- 5+ years of IT or healthcare application support experience
- Experience supporting Epic or healthcare technology platforms strongly preferred
Certifications (Preferred)
Candidates may be asked to obtain certifications within one year of hire.
Examples include:
- Epic Certification (MyChart)
- ITIL Certification
- CompTIA A+
- SQL Certification
- Certified Scrum Developer (CSD)
- OnBase Certification
- RHIT / RHIA
- CAHIMS
- 3M 360 Systems Administrator
Core Competencies
Successful candidates will demonstrate:
- Strong communication and stakeholder collaboration
- Analytical thinking and problem solving
- Adaptability in fast-paced Agile environments
- Ability to translate technical and business requirements into practical solutions
- A collaborative mindset focused on continuous improvement
If you have experience with Epic MyChart, patient engagement tools, and healthcare application integrations, this is an opportunity to play a meaningful role in improving the digital healthcare experience for patients and providers.
I
Agile Coach
Salary not disclosed
Job Description : We are looking to hire experienced and dynamic Enterprise Agile Coaches to join our Agile Center of Excellence (CoE).
As we lead the Client-IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices.
The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey.
This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals.
Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at Client IT.
Key Responsibilities: Agile Transformation Coaching: Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap.
Be a mentor, influencer, and change advocate, helping the teams Client new ways of working and collaborating at the enterprise level.
Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence.
Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity.
Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value.
Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices.
Training and Facilitation: Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices.
Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc.
Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles.
Continuous Improvement: Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making.
Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies.
Stakeholder Engagement: Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support.
Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey.
Best Practices Implementation and Tools: Agile practices, metrics, and workflows across teams.
Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting.
Standardize and monitor metrics for team health, velocity, and overall transformation progress.
Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience: Minimum 5 years of software development experience.
At least 8 years in Agile coaching roles.
Proven experience coaching for Agile product transformations in large, complex environments.
Certifications: Certified Agile Coach (ICP-Client, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.
Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
Strong systems thinking and ability to navigate complex organizational structures.
Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile.
Preferred Experience: Knowledge of Lean Portfolio Management and product-centric practices.
Understanding of organizational behavior and change management principles.
Proven track record of fostering continuous learning and improvement within teams.
Preferred Skills: Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements.
Experience with organizational behavior and change management principles.
Familiarity with Lean Portfolio Management and product-centric ways of working.
Strong emphasis on continuous learning and professional development.
Role Summary: As an Agile Coach Consultant, you will play a critical role in supporting Client-IT's Agile transformation journey, focusing on coaching teams and fostering collaboration.
This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization.
This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE.
Additional Skills and Information: Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
Strong systems thinking and ability to navigate complex organizational structures.
Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Preferred Experience: Experience transitioning teams or organizations from traditional methodologies to Agile frameworks.
Knowledge of Lean Portfolio Management and product-centric practices.
Understanding of organizational behavior and change management principles.
Proven track record of fostering continuous learning and improvement within teams.
Areas of Expertise: 4
- 6 Years of experience in Change Management Technical Skills: 4
- 6 Years of experience in Change Management Business Case Development 4
- 6 Years of experience in Change Management Project Management 4
- 6 Years of experience in Change Management Project Planning
As we lead the Client-IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices.
The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey.
This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals.
Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at Client IT.
Key Responsibilities: Agile Transformation Coaching: Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap.
Be a mentor, influencer, and change advocate, helping the teams Client new ways of working and collaborating at the enterprise level.
Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence.
Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity.
Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value.
Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices.
Training and Facilitation: Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices.
Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc.
Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles.
Continuous Improvement: Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making.
Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies.
Stakeholder Engagement: Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support.
Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey.
Best Practices Implementation and Tools: Agile practices, metrics, and workflows across teams.
Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting.
Standardize and monitor metrics for team health, velocity, and overall transformation progress.
Qualifications: Education: Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Experience: Minimum 5 years of software development experience.
At least 8 years in Agile coaching roles.
Proven experience coaching for Agile product transformations in large, complex environments.
Certifications: Certified Agile Coach (ICP-Client, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.
Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
Strong systems thinking and ability to navigate complex organizational structures.
Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile.
Preferred Experience: Knowledge of Lean Portfolio Management and product-centric practices.
Understanding of organizational behavior and change management principles.
Proven track record of fostering continuous learning and improvement within teams.
Preferred Skills: Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements.
Experience with organizational behavior and change management principles.
Familiarity with Lean Portfolio Management and product-centric ways of working.
Strong emphasis on continuous learning and professional development.
Role Summary: As an Agile Coach Consultant, you will play a critical role in supporting Client-IT's Agile transformation journey, focusing on coaching teams and fostering collaboration.
This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization.
This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE.
Additional Skills and Information: Technical Proficiency: Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
Strong systems thinking and ability to navigate complex organizational structures.
Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps.
Soft Skills: Exceptional communication, facilitation, and conflict-resolution skills.
Proven ability to inspire and motivate teams.
Agile Expertise: Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
Preferred Experience: Experience transitioning teams or organizations from traditional methodologies to Agile frameworks.
Knowledge of Lean Portfolio Management and product-centric practices.
Understanding of organizational behavior and change management principles.
Proven track record of fostering continuous learning and improvement within teams.
Areas of Expertise: 4
- 6 Years of experience in Change Management Technical Skills: 4
- 6 Years of experience in Change Management Business Case Development 4
- 6 Years of experience in Change Management Project Management 4
- 6 Years of experience in Change Management Project Planning
D
IT PMO Project Manager - Kinaxis Demand Planning Delivery (Remote)
Salary not disclosed
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact one of our Talent Specialists, Tenishbabu at 224 507 1292 , (or) Vinod, at (224) 507-1294 Title: IT PMO Project Manager Kinaxis Demand Planning Delivery (Remote) Duration: 8 Months (with possibility of extension) Location: Charlotte, NC area preferred (Remote) Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Remote candidates in Eastern or Central Time Zones considered.
Job Description Client is a global leader in innovation and advanced manufacturing.
As an IT PMO Project Manager focused on Kinaxis Demand Planning delivery, you will play a critical role in enabling data-driven planning, scalable platforms, and product-oriented delivery models that directly support Client's global manufacturing and supply chain operations.
If you are a delivery-focused leader with experience implementing enterprise products and a passion for Agile, product-centric execution, we encourage you to apply.
About the Role We are seeking an experienced, results-driven IT PMO Project Manager to lead the delivery of a Kinaxis Demand Planning (RapidResponse) implementation integrated with SAP ECC manufacturing systems.
This role is ideal for a product-focused delivery leader who has hands-on experience implementing enterprise platforms, understands product-centric delivery models, and can effectively operate in Agile and Scrum environments.
The successful candidate will take ownership of product delivery outcomes, proactively manage risks and dependencies, engage business and technical stakeholders, and ensure solutions are delivered in alignment with Client'squality, compliance, and PMO governance standards.
Key Responsibilities 1.
Project and Product Delivery Ownership Facilitate end-to-end delivery of the Kinaxis Demand Planning application, ensuring scope, schedule, budget, quality, and value realization objectives are met.
Drive accountability for product delivery outcomes, including roadmap execution, feature delivery, and operational readiness.
Clearly understand and manage the distinction between: Product-based delivery (roadmaps, backlogs, continuous value delivery, post go-live evolution) Traditional project execution (milestones, phase gates, funding cycles) Ensure delivery aligns with enterprise PMO standards while enabling Agile and product-centric ways of working.
2.
Kinaxis Demand Planning Implementation Leadership Manage Kinaxis RapidResponse deployments and enhancements supporting: Demand Planning and Forecasting Supply and Capacity Planning Scenario Modeling and What If Analysis Sales and Operations Planning (SandOP) / Integrated Business Planning Oversee integration between Kinaxis and SAP ECC, including demand signals, material master data, BOMs, and manufacturing planning data.
Coordinate cross-functional teams including supply chain business stakeholders, SAP functional teams, Kinaxis solution architects, system integrators, and internal IT partners.
Ensure platform configurations, data models, integrations, and releases align with manufacturing processes and business outcomes.
3.
Agile and Scrum Execution (Required) Lead delivery using Agile and Scrum methodologies, including: Sprint planning Backlog refinement Stand-up meetings Sprint reviews and retrospectives Partner closely with Product Owners and Business Leads to: Prioritize features and capabilities Manage product backlogs and roadmaps Deliver incremental and measurable business value Support teams transitioning from project-centric to product-centric delivery models.
4.
Project Leadership and PMO Governance Develop and maintain integrated delivery plans, product roadmaps, milestones, and resource plans.
Own and manage RAID (Risks, Assumptions, Issues, Dependencies) and ensure timely mitigation and escalation.
Provide clear, concise delivery status reporting for executive and PMO leadership.
Ensure alignment between Agile delivery teams, PMO governance, and enterprise strategy.
5.
Stakeholder Engagement and Communication Build strong relationships with supply chain, manufacturing, IT, and business leadership.
Serve as the primary point of contact for delivery status, risks, dependencies, and key decisions.
Engage senior leaders and product stakeholders to maintain momentum, alignment, and adoption.
6.
Quality, Compliance and Continuous Improvement Ensure adherence to Client's quality, compliance, and governance standards.
Promote continuous improvement through Agile retrospectives, lessons learned, and delivery metrics.
Ensure deliverables meet acceptance criteria and support operational readiness and user adoption.
Domain Knowledge Requirements Kinaxis Demand Planning The ideal candidate will demonstrate strong domain knowledge in enterprise demand and supply planning, including: Kinaxis RapidResponse or Comparable Advanced Planning Systems (APS) Demand forecasting and demand sensing Supply planning and capacity modeling SandOP / Integrated Business Planning processes Scenario-based planning and what if analysis Integration of planning platforms with SAP ECC in manufacturing environments Understanding of how planning systems support complex, multi-site manufacturing operations Qualifications Experience
** 7 years of IT project and/or product delivery management experience, preferably within a PMO.
** ** Hands-on experience delivering enterprise planning or supply chain platforms, preferably Kinaxis RapidResponse, within the last 5 years.
** Proven experience implementing products, not just managing one-time projects, including post go-live evolution and continuous improvement.
Experience delivering solutions integrated with SAP ECC in manufacturing environments.
** Demonstrated success leading complex, cross-functional initiatives in
**large enterprises.
** Key Skills SAP ECC Implementation experience in Demand Planning is Mandatory.
Kinaxis Rapid Response is Preferred not Mandatory.
Active PMP is Must.
Certifications (Required) Agile and/or Scrum certification required (CSM, PMI-ACP, SAFe, or equivalent).
** PMI PMP (Project Management Institute
- Project Management Professional) certification required.
** PLEASE NOTE: Submissions are required to include the candidate's PMP Certification Number and Active Dates listed.
Submissions that do not have this information will not be considered for shortlisting.
Preferred Qualifications Product Delivery or Product Management experience in enterprise IT environments.
Experience working with system integrators and SaaS vendors.
Familiarity with Agile lifecycle management tools (Jira, Azure DevOps, etc.).
Skills and Competencies Strong understanding of Agile, Scrum, and hybrid delivery models.
Ability to manage delivery plans, product roadmaps, backlogs, and RAID effectively.
Exceptional stakeholder management and executive communication skills.
Proven problem-solving, decision-making, and escalation capabilities.
Detail-oriented with a strong commitment to deliver quality and outcomes.
Ability to lead without authority and influence across organizational boundaries.
Interview Process: Two Rounds.
First Round Video Interview with PMO Panel.
Second Round Video Interview with PMO and Project Sponsor Panel.
Third round may be possible for candidate determination.
Travel Requirement: Limited travel to Charlotte, NC may be required to participate in project workshops or key delivery events.
Advance notice will be provided.
Travel is not expected to exceed 15 25%.
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Agile, SAP EC, enterprise planning
Remote working/work at home options are available for this role.
G
Enterprise Agile Coach
Salary not disclosed
Title: Enterprise Agile Coach -JIRA/JQL
Terms: Long Term Contract
Location: Atlanta area
Hybrid Role
Must live in Atlanta, GA
3 days a week on site is a requirement
Are you looking for a career opportunity that allows you to grow your career? If so, this opportunity will genuinely excite you! Our client is transforming how their organization services their customers while aligning best in breed technology solutions. We are looking for an Enterprise Agile Coach that has hands-on experience working with JIRA and JQL.This individual will help build out & develop best in class work and work on innovative projects for the business.
Job Title: Enterprise Agile Coach (Jira & JQL Specialist)
Position Overview
We are seeking an experienced Agile Coach with deep expertise in Jira and Jira Query Language (JQL) to drive enterprise Agile maturity, optimize delivery performance, and enhance visibility across portfolios. This role partners with Product, Engineering, PMO, and executive leadership to embed Agile best practices, implement data-driven performance metrics, and leverage Jira as a strategic delivery intelligence platform.
The ideal candidate combines hands-on Agile coaching experience with strong technical fluency in Jira configuration, reporting, workflow design, and advanced JQL querying to enable transparent, scalable delivery operations.
Key Responsibilities
Agile Coaching & Transformation
- Coach Scrum Masters, Product Owners, Release Train Engineers (RTEs), and leadership teams on Agile principles and frameworks (Scrum, Kanban, SAFe, Scrumban).
- Lead Agile maturity assessments and develop improvement roadmaps.
- Facilitate Agile ceremonies at team and program levels.
- Drive continuous improvement through inspect-and-adapt practices.
- Support enterprise Agile transformation initiatives.
Jira Administration & Optimization
- Configure and optimize Jira projects, workflows, issue types, permissions, and boards.
- Design scalable Jira frameworks aligned to SDLC governance and compliance requirements.
- Develop standardized templates for epics, features, stories, and acceptance criteria.
- Implement automation rules to streamline workflows and reduce manual effort.
- Maintain alignment between Jira configurations and Agile best practices.
Advanced JQL & Reporting
- Develop complex JQL queries to extract actionable insights across multiple teams and portfolios.
- Create dashboards and executive-level reporting for:
- Velocity trends
- Sprint predictability
- Burn-up / burn-down
- Cycle time & lead time
- Throughput
- Capacity planning
- Dependency tracking
- Partner with leadership to define KPIs and delivery health metrics.
- Train teams on using JQL for self-service reporting and transparency.
Portfolio & Scaling Support
- Enable cross-team coordination (Scrum of Scrums, dependency mapping).
- Support PI planning and scaled Agile events (if SAFe environment).
- Provide portfolio-level analytics using Jira data.
- Align tooling strategy with enterprise governance and compliance standards.
Required Qualifications
- 5+ years of experience as an Agile Coach, Senior Scrum Master, or Agile Transformation Lead.
- Deep expertise in Jira configuration and administration.
- Advanced proficiency in Jira Query Language (JQL).
- Experience designing dashboards and delivery metrics for executive audiences.
- Strong understanding of Agile frameworks (Scrum, Kanban; SAFe preferred).
- Experience coaching multiple teams in complex, enterprise environments.
- Excellent facilitation and stakeholder engagement skills.
Preferred Qualifications
- Jira Administrator certification.
- SAFe Program Consultant (SPC), SAFe Agilist, or equivalent certification.
- Certified Scrum Professional (CSP), PSM II/III, or CSM.
- Experience integrating Jira with BI tools (Power BI, Tableau, etc.).
- Familiarity with DevOps metrics and CI/CD tooling integrations.
Key Competencies
- Servant leadership
- Data-driven decision making
- Enterprise systems thinking
- Conflict resolution and facilitation
- Organizational change management
- Strong communication and executive presence
What Success Looks Like in This Role
- Increased Agile maturity and delivery predictability across teams.
- Standardized, scalable Jira frameworks adopted enterprise wide.
- Clear, executive-level visibility into portfolio health and performance.
- Reduced workflow inefficiencies through automation and governance.
- Empowered teams using Jira and JQL for transparent, data-driven delivery.
About GSquared Group:
Shouldn’t your recruiting partner put as much effort and value into your career as you do? With GSquared Group, we take the time to understand where you would like to take your career and what is important to you.
GSquared Group is a woman-owned boutique technology services company in the Atlanta area. Founded in 2010, we are a premier provider of IT talent search, management consulting, and software development services. We support a diverse client base that spans all industries and includes Fortune 100 to mid-market companies. We offer direct hire placement, contract, and contract-to-hire positions. We are proud to be known by our community for putting relationships at the core of everything we do.
GSquared Benefits:
- Competitive & Comprehensive Healthcare Package (available only for W2 hourly consultants)
- Simple IRA with company match (available only for W2 hourly consultants)
- Professional development & networking opportunities
- A family-friendly environment
- Nice bonuses for referrals
- A culture that supports you and your career
Hear what others are saying on Glassdoor:
M
IT Americas Transformation Manager (experienced level professional)
Salary not disclosed
IT Americas Transformation Manager (experienced level professional)
Build a Career That Matters with One of the World's Most Respected Employers!
- - - - - - - - - - - -
THIS OPEN POSITION IS LOCATED ONLY AT THE FOLLOWING LOCATIONS: Michelin North America HQ
THE "ADDITIONAL LOCATIONS" SHOWN AT THE RIGHT INDICATE WHERE THIS JOB POSTING IS VISIBLE, NOT WHERE THE POSITION IS LOCATED
Michelin is hiring! We are looking for an IT professional who is passionate about technical solutions & strategy to join our company and be a key player of our IT team!
The Opportunity
The IT4IT manager will lead a dynamic technical team within the organization, focusing on aligning global IT strategies with the region objectives. The role involves resource management, strategic workforce planning, budget management, and fostering a culture of transparency, collaboration, and accountability. You will coordinate an interdisciplinary technical crew, enabling autonomy and ensuring adoption of enterprise-wide standards.
The mission focuses on people and organizational leadership. It supports managers, team leaders, and delivery leaders to reach the optimal performance on activities within the scope and aligned with the IT strategy.
You must possess a deep technical foundation to effectively motivate, aid, and lead the team. The manager is not expected to deliver technical solutions, but must be able to understand architecture, assess impacts, and maintain credibility with technical partners.
This position is based at our headquarters in Greenville, SC, conveniently located within driving distance to east coast beaches, the Blue Ridge Mountains and large cities like Atlanta and Charlotte. The mild climate, charming downtown, and impressive culinary scene are just a few of the perks of living here.
What will you do
Lead and inspire a multi-functional technical team, fostering trust, productivity, and collaboration.
Ensure alignment between global IT4IT strategies and regional execution.
Oversee staffing, budgeting, and planning workforce needs strategically; optimize team structure and skills.
Use technical literacy to challenge, support, and guide the team.
Track and report on team performance using Accelerate and Agile metrics.
Communicate strategy and vision, foster teamwork, and provide updates to management.
Promote accountability, information exchange, and continuous improvement in DevOps and SRE practices.
What will you bring
BS degree in computer science, electrical or computer engineering. An MBA or equivalent experience is a plus.
At minimum of 7 yrs overall experience in the IT field
Validated experience in IT team leadership, preferably in a global or regional context.
Proven background in custom software development and cloud-based solutions - Azure or AWS a must.
High level technical foundation (architecture, DevOps, SRE, cloud, integration).
We seek an individual who has led teams and successfully delivered in the following areas:
- Expertise in system integration, data management, and business intelligence tools.
- Superb communication skills with various levels of the organization, including C-Suite.
- Ability to align local execution with global strategies and standards.
- Comprehensive experience with Agile methodologies (Kanban, Scrum) is required.
- Familiarity with enterprise IT platforms and tools using AI (Jira, GitLab, Github)
#li-RG1
#LI-hiringmichelin
Ready to Shape the Future of Innovation?
Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.
The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.
Why Michelin?
Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.
Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.
Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.
Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.
Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .
This position is not available for immigration sponsorship.
We build the future with people like you. Begin your career with Michelin today!
R
Healthcare IT Project Manager
Salary not disclosed
** Candidate Should be Local to Sacramento, CA Area **
** Healthcare Public Sector Experience Required
Mandatory Qualifications (M)
- Project Management Experience
- Seven (7) years of full-time equivalent broad, extensive, and progressively responsible experience applying project management principles, methods, techniques, and tools.
- At least four (4) years of this experience must have been in a leadership capacity.
- Education
- Must possess a bachelor’s degree. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
- Certification
- Must possess a valid Project Management Professional (PMP) certification issued by the Project Management Institute (PMI).
- Healthcare IT Experience
- Three (3) years of experience working as a Senior Project Manager in the healthcare IT industry.
- IT Project Management Experience
- Three (3) years of experience in IT project management or coordination activities, including collaboration with technical teams and business stakeholders.
- Pre-Sales and Sales Experience
- Experience supporting pre-sales activities, including RFP/RFI responses, technical solutioning, effort estimation, proposal development, and client presentations.
- Experience collaborating with sales teams on opportunity qualification, stakeholder engagement, scope definition, and transition from sales to delivery.
- Demonstrated ability to align delivery strategy with business development objectives.
Desirable Qualifications
- Six (6) months or more of experience working as a Senior Project Manager within the California Medi-Cal program.
- Six (6) months or more of experience working on health information data system projects.
- Possession of an active and valid Scrum Master or Agile Practitioner certification.
Six (6) months or more of experience using Atlassian Jira in an Agile development environment.
B
IT Manager, Financial & Merchandising Systems
Salary not disclosed
IT Manager, Financial & Merchandising Systems
Experienced IT professionals —bring your experience to work for you where people love to shop! Boscov's is a chain of full-service department stores serving the total family needs of our customers. For over 100 years, Boscov's has been known for its great values and famous brands, and for offering a broad selection of quality merchandise in its stores and online. We are looking for an IT Financial Systems Manager to join our team.
The IT Systems Manager is responsible for the overall planning, development, implementation, and maintenance of the organization's financial, merchandising, and logistics systems. The ideal candidate will have a strong understanding of financial systems and processes, as well as experience with PeopleSoft. They will also be a strategic thinker with the ability to lead and manage a team. As part of a multi-faceted Information Technology team, you will deliver IT solutions working closely with Business teams.
Responsibilities
- Develop and execute the strategic roadmap for financial, retail and merchandise reporting systems aligned with the company's overall IT strategy and business objectives.
- Collaborate with senior management and business stakeholders to prioritize IT initiatives that drive operational efficiency and support growth strategies.
- Lead the design, implementation, and support of robust IT systems for financial, retail and merchandise reporting, ensuring scalability, reliability, and integration with existing systems.
- Manage a team of IT professionals responsible for the development, maintenance, and support of financial, retail and merchandise reporting systems.
- Foster a culture of innovation, collaboration, and continuous improvement within the IT team.
- Collaborate with vendors, consultants, and internal stakeholders to evaluate, select, and implement third-party solutions that enhance retail capabilities.
- Negotiate contracts, service level agreements (SLAs), and manage vendor relationships to ensure quality delivery and cost-effectiveness.
- Establish and enforce data governance policies, procedures, and standards to ensure the accuracy, integrity, and security of financial, retail and merchandise data.
- Stay abreast of emerging technologies and industry trends in retail analytics and reporting systems.
- Drive initiatives to optimize retail operations, improve forecasting accuracy, and enhance customer satisfaction through data-driven insights.
- Monitor expenditures, track ROI, and report on financial performance related to IT projects and initiatives.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- Proven experience (8+ years) in IT leadership roles with a focus on financial, retail and merchandise reporting systems in a large-scale retail environment.
- Deep understanding of retail operations, merchandising processes, or inventory management principles.
- Excellent leadership, communication, and interpersonal skills with the ability to influence stakeholders and drive cross-functional collaboration.
- Experience managing complex IT projects, including system integrations, upgrades, and migrations.
- Knowledge of project management methodologies (e.g., Agile, Waterfall), and IT governance frameworks.
Benefits
At Boscov's, we value our employees, and that's why we provide a competitive compensation and benefits package. As a Full-Time member of our team, you will be eligible to receive:
- Comprehensive benefits package, including medical/dental/vision
- Short term disability/ Long term disability- voluntary
- Life Insurance (company paid)
- 401(k) w/ company match
- Weekly Pay
- Paid vacation
- Liberal employee discount
Work where people love to shop!
Equal Opportunity Employer
S
Lab IT Systems Analyst
✦ New
Salary not disclosed
Position Title: Lab IT Systems Analyst
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
Work Location: Worcester, MA (Onsite)
Assignment Duration: 12 months (possibility of extension)
Position Summary
Role Overview:
This role is responsible for MSI metrics, PVR's(Periodic validation reviews, spreadsheet validation, collecting business requirements for technology improvements.
Background & Context
This person will also collaborate with the team to ensure the smooth functioning of laboratory systems, instruments, and software, with a strong focus on compliance, data management, and process optimization in a GMP (Good Manufacturing Practice) environment.
Key Responsibilities
* Support daily operations of QC laboratories, including troubleshooting issues with QC instruments and equipment.
* Assist with validation activities and documentation (including SIQ and SOQ protocols) to ensure regulatory compliance.
* Implement, maintain, and optimize excel macros and support spreadsheet validation for streamlined data processing and reporting.
* Coordinate and perform Windows upgrades, PC decommissions and software installations and upgrades for lab and operations computers.
* Provide technical support on eliminating manual processes and support feeding requirements to broader enterprise teams.
* Participate and evolve digital transformation by leveraging operations systems such as SAP, Infor, and MES systems (including POMS).
* Support process improvements and ensure data integrity across laboratory workflows.
* Perform Acronis and Nugenesis software installs on new lab PCs.
* Support the team with OSIPI data historian.
Qualification & Experience
* Experience working in GMP laboratory environments.
* Proficiency in Excel, including macro development and troubleshooting.
* Familiarity with validation processes, SIQ/SOQ documentation.
* Knowledge of QC laboratory instruments and equipment maintenance. Knowledge on windows upgrade, Nugenesis and Acronis.
* Hands-on experience with Windows operating systems and installations.
* Experience with operational software such as SAP, Infor, MES (e.g., POMS).
* Strong problem-solving, communication, and organizational skills.
Preferred:
* Background in life sciences or engineering.
* Previous experience supporting QC labs in pharma, biotech, or related industries.
Additional Information
Qualifications:
* Bachelor's degree: Degree level qualification in computer science or equivalent relevant discipline [Senior] or respective proven expertise and experience
Cognitive/Business Skills:
* Requires a high level of attention to detail and mental concentration to always ensure accuracy and total compliance with procedures.
* Requires proven problem-solving skills and the ability to adapt to new requirements.
* Must be results driven striving to meet all targets and metric standards as set by site/department and division leaders.
* Requires innovative thinking, where new and untested solutions are proposed, demonstrated, and implemented on a regular basis.
* Requires total commitment to quality and always maintaining a high standard of work.
* Always demonstrates the highest levels of integrity and a strong work ethic.
* Strong communication skills, both verbal and written, are required for the execution of this role.
* Strong interpersonal skills are required.
* Supports the principles of Perfect Performance.
* Apply advanced technical knowledge and experience to the solution of a broad array of technical problems.
Job/Technical Skills
* 3 years plus in IT QC System / Application Support (essential)
* 3 years plus of relevant IT experience (Essential)
* [Senior] 5 years plus of experience in similar / equivalent role within pharmaceutical industry
* ITIL (Essential)
* GAMP (essential)
* Project Management (Desirable), JIRA/agile knowledge
* Waters Empower (Desirable)
* AVEVA OSI PI Administration or relevant Data Historian Administration (Desirable)
* POMSnet Administration or relevant MES system Administration (Essential)
* Microsoft O365 PowerApps / PowerBi ( Essential)
* AWS/Microsoft certification
* Python/ JAVA skills or any software development and SDLC experience is a plus.
* SharePoint admin experience(Essential)
* Acronis and Nugenesis Knowledge( Essential)
IT Platform Engineer Senior
Salary not disclosed
Job Description Summary: This position is available within the University of Maryland’s Division of Information Technology (DIT).
As a Senior IT Engineer, you will play a pivotal role in our organization by driving the design, implementation, and optimization of cloud-based solutions.
You will leverage your expertise in Azure technologies to develop innovative and scalable architectures that meet business objectives while adhering to industry best practices.
Your primary focus will be on creating robust, secure, and efficient cloud environments that enhance operational excellence and performance efficiency.
You will work closely with cross-functional teams to integrate solutions, streamline data management processes, and automate infrastructure provisioning.
The key responsibilities of this position are to: Design and implement cloud-based solutions adhering to the Cloud Well-Architected Framework (Reliability, Security, Cost Optimization, Operational Excellence, Performance Efficiency).
Demonstrated ability to architect, develop, and execute cloud-based solutions from conception through successful deployment.
Develop and manage data pipelines, notebooks, and data flows using Microsoft Fabric and PowerBI.
Optimize cloud resources for efficiency, reliability, and cost savings through providing technical assessments to cloud environment’s design and integration challenges and recommending mitigation approaches.
Utilize AI to integrate intelligent solutions into applications.
Automate infrastructure provisioning and configuration using Terraform, Puppet, Ansible, or Chef.
Configure and manage networking solutions, including ExpressRoute, to ensure secure and efficient connectivity.
Implement monitoring and observability using Monitoring tools (Dynatrace, Application Insights, Splunk, CloudWatch and Azure Monitor).
Develop and maintain cloud-native applications using microservices and APIs.
Write scripts in Python, PowerShell, and Bash to automate processes.
Build and deploy applications using Node.js.
Implement CI/CD pipelines and manage source control for efficient development workflows.
Administer Identity & Access Management using EntraID.
Ensure security and compliance using Microsoft Defender and Purview, adhering to NIST, CUI, HIPAA, and FERPA standards.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.
** **May be required to work evenings, nights, weekends, or different shifts for extended periods.
** Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of all aspects of software and cloud infrastructure.
Knowledge of various enterprise solutions.
Skill in oral and written communication.
Skill in the use of office productivity software such as Office 365 or Google Workspaces.
Ability to lead presentations with small to medium-sized groups Able to organize and provide direction to junior staff members Ability to bridge the gap between team manager and team members on technical topics.
Ability to effectively manage workload and delivery assignments on time.
Additional Job Details Preferences: Demonstrated proficiency with cloud-based services Experience designing, implementing, and maintaining CI/CD pipelines using Azure DevOps Pipelines and/or GitHub Actions Demonstrated understanding of Microsoft Fabric, Power BI, Azure AI and Windows server operating systems Demonstrated understanding of Microsoft 365 services and functionality including expertise with Entra ID for Identity & Access Management.
Hands-on experience with infrastructure-as-code tools (Terraform, Puppet, Ansible, Chef).
Experience with Python, PowerShell, Bash scripting, and Node.js Experience with microservices architecture and API development.
Strong problem-solving skills and ability to work in a fast-paced environment.
Excellent communication and collaboration skills to work with cross-functional teams.
Experience with Agile methodologies and DevOps practices.
Knowledge of compliance standards (NIST, CUI, HIPAA, FERPA).
Knowledge of cloud infrastructure monitoring tools (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Strong knowledge of networking concepts and private cloud connectivity configuration.
Use cloud cost management tools to track and analyze cloud spending Additional Certifications: AZ-305: Designing Microsoft Azure Infrastructure Solutions AZ-104: Microsoft Azure Administrator AZ-500: Azure Security Engineer Associate (preferred for security-focused responsibilities Licenses/Certification: N/A Minimum Qualifications: Education: Bachelor’s degree from an accredited college or university.
Experience: Four (4) years of professional experience implementing and managing enterprise solutions.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Strong written and oral communication skills Required Application Materials: List of Three References, Resume, Cover Letter Best Consideration Date: March 30, 2026 Posting Close Date: N/A Open Until Filled: Yes Salary Range: $152,480.00
- $182,976.00 Please apply at: Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week.
Telework is not a guaranteed work arrangement.
Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Job Risks: Not Applicable to This Position Financial Disclosure Required: No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .
Department: DIT-EE-Platform Services Worker Sub-Type: Staff Regular Benefits Summary: For more information on Regular Exempt benefits, select this link .
Background Checks: Offers of employment are contingent on completion of a background check.
Information reported by the background check will not automatically disqualify anyone from employment.
Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information.
The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.
Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement : The University of Maryland, College Park is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment.
Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice See above description for requirements.
As a Senior IT Engineer, you will play a pivotal role in our organization by driving the design, implementation, and optimization of cloud-based solutions.
You will leverage your expertise in Azure technologies to develop innovative and scalable architectures that meet business objectives while adhering to industry best practices.
Your primary focus will be on creating robust, secure, and efficient cloud environments that enhance operational excellence and performance efficiency.
You will work closely with cross-functional teams to integrate solutions, streamline data management processes, and automate infrastructure provisioning.
The key responsibilities of this position are to: Design and implement cloud-based solutions adhering to the Cloud Well-Architected Framework (Reliability, Security, Cost Optimization, Operational Excellence, Performance Efficiency).
Demonstrated ability to architect, develop, and execute cloud-based solutions from conception through successful deployment.
Develop and manage data pipelines, notebooks, and data flows using Microsoft Fabric and PowerBI.
Optimize cloud resources for efficiency, reliability, and cost savings through providing technical assessments to cloud environment’s design and integration challenges and recommending mitigation approaches.
Utilize AI to integrate intelligent solutions into applications.
Automate infrastructure provisioning and configuration using Terraform, Puppet, Ansible, or Chef.
Configure and manage networking solutions, including ExpressRoute, to ensure secure and efficient connectivity.
Implement monitoring and observability using Monitoring tools (Dynatrace, Application Insights, Splunk, CloudWatch and Azure Monitor).
Develop and maintain cloud-native applications using microservices and APIs.
Write scripts in Python, PowerShell, and Bash to automate processes.
Build and deploy applications using Node.js.
Implement CI/CD pipelines and manage source control for efficient development workflows.
Administer Identity & Access Management using EntraID.
Ensure security and compliance using Microsoft Defender and Purview, adhering to NIST, CUI, HIPAA, and FERPA standards.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.
** **May be required to work evenings, nights, weekends, or different shifts for extended periods.
** Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials.
KNOWLEDGE, SKILLS, & ABILITIES: Knowledge of all aspects of software and cloud infrastructure.
Knowledge of various enterprise solutions.
Skill in oral and written communication.
Skill in the use of office productivity software such as Office 365 or Google Workspaces.
Ability to lead presentations with small to medium-sized groups Able to organize and provide direction to junior staff members Ability to bridge the gap between team manager and team members on technical topics.
Ability to effectively manage workload and delivery assignments on time.
Additional Job Details Preferences: Demonstrated proficiency with cloud-based services Experience designing, implementing, and maintaining CI/CD pipelines using Azure DevOps Pipelines and/or GitHub Actions Demonstrated understanding of Microsoft Fabric, Power BI, Azure AI and Windows server operating systems Demonstrated understanding of Microsoft 365 services and functionality including expertise with Entra ID for Identity & Access Management.
Hands-on experience with infrastructure-as-code tools (Terraform, Puppet, Ansible, Chef).
Experience with Python, PowerShell, Bash scripting, and Node.js Experience with microservices architecture and API development.
Strong problem-solving skills and ability to work in a fast-paced environment.
Excellent communication and collaboration skills to work with cross-functional teams.
Experience with Agile methodologies and DevOps practices.
Knowledge of compliance standards (NIST, CUI, HIPAA, FERPA).
Knowledge of cloud infrastructure monitoring tools (e.g., AWS CloudWatch, Azure Monitor, Google Cloud Operations Suite) Strong knowledge of networking concepts and private cloud connectivity configuration.
Use cloud cost management tools to track and analyze cloud spending Additional Certifications: AZ-305: Designing Microsoft Azure Infrastructure Solutions AZ-104: Microsoft Azure Administrator AZ-500: Azure Security Engineer Associate (preferred for security-focused responsibilities Licenses/Certification: N/A Minimum Qualifications: Education: Bachelor’s degree from an accredited college or university.
Experience: Four (4) years of professional experience implementing and managing enterprise solutions.
Other: Additional work experience as defined above may be substituted on a year-for-year basis for up to four (4) years of the required education.
Strong written and oral communication skills Required Application Materials: List of Three References, Resume, Cover Letter Best Consideration Date: March 30, 2026 Posting Close Date: N/A Open Until Filled: Yes Salary Range: $152,480.00
- $182,976.00 Please apply at: Additional Information: Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week.
Telework is not a guaranteed work arrangement.
Visa Sponsorship Information: DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Job Risks: Not Applicable to This Position Financial Disclosure Required: No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .
Department: DIT-EE-Platform Services Worker Sub-Type: Staff Regular Benefits Summary: For more information on Regular Exempt benefits, select this link .
Background Checks: Offers of employment are contingent on completion of a background check.
Information reported by the background check will not automatically disqualify anyone from employment.
Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information.
The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.
Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO Statement : The University of Maryland, College Park is an Equal Opportunity Employer.
All qualified applicants will receive equal consideration for employment.
Please read the University’s Equal Employment Opportunity Statement of Policy.
Title IX Non-Discrimination Notice See above description for requirements.
M
Analyst Business Systems IT
Salary not disclosed
Job Summary Job Description Key Responsibilities Business & Functional Analysis Collaborate with Logistics, Transportation, Warehousing, and Revenue teams to gather and analyze business requirements.
Translate transportation and logistics processes into functional and technical system requirements.
Prepare detailed BRDs, CRDs, user stories, process flows, and impact analysis documents.
Support solution design for inbound, outbound, intercompany, and returns transportation flows.
TMS Application Support & Enhancement Manage configuration changes, enhancements, and system optimizations within TMS platforms.
Support carrier onboarding, rate management, tendering, tracking, and freight settlement processes.
Provide production support for TMS applications with minimal downtime.
Analyze incidents, perform root cause analysis, and coordinate fixes with internal teams and vendors.
Integration & Technical Coordination Work closely with IT, middleware, and external vendors to support TMS integrations with WMS, ERP (SAP), EDI, APIs, and carrier systems (Fedex, UPS, GLS, etc) Participate in system upgrades, patches, and new feature rollouts.
Testing & Release Management Create and execute UAT test scenarios and validate business outcomes.
Support regression testing during releases and upgrades.
Coordinate production deployments and post-deployment validations.
Stakeholder & Project Support Support Agile/Scrum ceremonies including backlog grooming and sprint planning.
Provide user training, documentation, and post-implementation support.
RequiredSkills / Experience: Qualifications Education: Bachelor’s degree in supply chain, Information Systems, Computer Science, or related field (Master’s preferred).
Experience: 8+ years of IT/Supply Chain experience with at least 3+ years in TMS analysis and integrations.
Hands-on experience with TMS platforms (Descartes TMS, Oracle OTM, Manhattan TMS, or equivalent).
Familiarity with parcel manifesting systems, carrier rating engines, routing optimization, and WMS shipping dependencies.
Strong knowledge of WMS-to-TMS integration touchpoints (order management, load planning, shipment execution, freight billing).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Translate transportation and logistics processes into functional and technical system requirements.
Prepare detailed BRDs, CRDs, user stories, process flows, and impact analysis documents.
Support solution design for inbound, outbound, intercompany, and returns transportation flows.
TMS Application Support & Enhancement Manage configuration changes, enhancements, and system optimizations within TMS platforms.
Support carrier onboarding, rate management, tendering, tracking, and freight settlement processes.
Provide production support for TMS applications with minimal downtime.
Analyze incidents, perform root cause analysis, and coordinate fixes with internal teams and vendors.
Integration & Technical Coordination Work closely with IT, middleware, and external vendors to support TMS integrations with WMS, ERP (SAP), EDI, APIs, and carrier systems (Fedex, UPS, GLS, etc) Participate in system upgrades, patches, and new feature rollouts.
Testing & Release Management Create and execute UAT test scenarios and validate business outcomes.
Support regression testing during releases and upgrades.
Coordinate production deployments and post-deployment validations.
Stakeholder & Project Support Support Agile/Scrum ceremonies including backlog grooming and sprint planning.
Provide user training, documentation, and post-implementation support.
RequiredSkills / Experience: Qualifications Education: Bachelor’s degree in supply chain, Information Systems, Computer Science, or related field (Master’s preferred).
Experience: 8+ years of IT/Supply Chain experience with at least 3+ years in TMS analysis and integrations.
Hands-on experience with TMS platforms (Descartes TMS, Oracle OTM, Manhattan TMS, or equivalent).
Familiarity with parcel manifesting systems, carrier rating engines, routing optimization, and WMS shipping dependencies.
Strong knowledge of WMS-to-TMS integration touchpoints (order management, load planning, shipment execution, freight billing).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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IT Auditor
Salary not disclosed
Job Summary We are seeking a detail-oriented IT Auditor responsible for leading and performing IT audit engagements from planning through reporting.
The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.
Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.
Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.
Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.
Develop action plans and recommendations to mitigate risks and prevent potential security breaches.
Participate in the planning and execution of internal IT audit procedures.
Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.
Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.
Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.
Support the continuous improvement of the organization's IT risk management and audit framework.
Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.
The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.
Cyber Security, IT auditing
The role focuses on evaluating internal controls, identifying risks within the company's technology infrastructure, and recommending improvements to strengthen information security, compliance, and system reliability.
Key Responsibilities Lead and perform IT audit engagements including planning, execution, and reporting.
Evaluate internal controls, IT governance, and risk management practices within the organization's technology environment.
Identify vulnerabilities and weaknesses in systems, applications, and network infrastructure.
Develop action plans and recommendations to mitigate risks and prevent potential security breaches.
Participate in the planning and execution of internal IT audit procedures.
Prepare internal audit reports that clearly outline findings, risks, and recommended corrective actions.
Collaborate with cross-functional teams and stakeholders to strengthen IT infrastructure and improve security practices.
Assist in developing and implementing policies, standards, and procedures related to IT governance, compliance, and network security.
Support the continuous improvement of the organization's IT risk management and audit framework.
Experience Candidates should have up to 7 years of experience in IT auditing or related fields, with a strong understanding of IT audit methodologies, internal controls, risk management, and information security practices.
The role requires the ability to perform audit engagements with varying levels of independence depending on experience and demonstrate the capability to analyze IT risks and their broader business impact.
Cyber Security, IT auditing
N
IT Service Delivery Coordinator
✦ New 🏢 nLeague
Salary not disclosed
Job ID: 65362 Position: IT Service Delivery Systems and Projects Coordinator Client: APS
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
- IT Location: 130 Trinity Ave SW 5th Floor Atlanta, Georgia 3 Duration: 4 Months(Possibility of extension) On Site Purpose: The Atlanta Public School System is seeking the services of an IT Service Delivery Systems and Projects Coordinator to provide technical support, system management, and training for the IT Service Delivery and Student Experience Team.
Summary: Atlanta Public Schools' Digital Bridge program provides 38,000 student devices, staff laptops, hotspots, and other district technology to ensure students can access digital resources and tools at both school and home.
The IT Service Delivery Systems and Projects Coordinator serves as the primary manager of iiQ for the IT Service Delivery and Student Experience Team, ensuring the system operates effectively to support device management and service delivery.
The position provides iiQ training for all Field Technicians including Lead Field Technicians, handles ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology, and monitors IT Service Delivery and Student Experience Tableau dashboards.
Additionally, this role manages special projects for the IT Service Delivery and Student Experience Group, collaborating with Field Technicians, IT Management, and other IT divisions.
The position also helps ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management.
This role includes administrative assistant responsibilities for the IT Service Delivery and Student Experience team, providing administrative support to ensure smooth operations.
This position will work under the supervision of the IT Service Delivery team.
Scope of Work/Key Responsibilities: Adhere to established standard operating procedures through the following: Maintain exceptional customer service posture at ALL TIMES.
Serve as primary manager of iiQ for IT Service Delivery and Student Experience Team Primary iiQ Management and Training Responsibilities: Manage and administer iiQ system for IT Service Delivery and Student Experience Team Provide comprehensive iiQ training for all Field Technicians and Lead Field Technicians Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and other district technology Assist in the management of district technology including 38,000 student devices, staff laptops, hotspots, and other technology assets across the school district Monitor IT Service Delivery and Student Experience Tableau dashboards Maintain accurate technology asset assignments and data integrity in iiQ system for student devices, staff laptops, hotspots, and other district technology Work with data information group to establish Tableau dashboards for IT Service Delivery, IT Service Desk, and IT Asset Management Manage special projects for IT Service Delivery and Student Experience Group involving Field Technicians, IT Management, and other IT divisions o Help ensure efficient processes are in place for IT Service Delivery, IT Service Desk, and IT Asset Management Record and submit checklists or other documentation as required for upward reporting and accountability.
Provide administrative support including calendar management, scheduling meetings, coordinating events, and managing correspondence for IT Service Delivery and Student Experience leadership Prepare and organize documentation, reports, presentations, and meeting materials for the IT Service Delivery and Student Experience team
IT Security Analyst
Salary not disclosed
IT Security Analyst
Direct Hire
Addison, TX (Hybrid)
Base + Bonus + Full Benefits
Overview
The Security Analyst is responsible for monitoring, protecting, and continuously improving the organization’s information security environment. This role focuses on hands-on security operations, policy execution, and technical initiatives to safeguard systems, data, and infrastructure. The Security Analyst works closely with IT and business stakeholders to identify and mitigate risks, support compliance efforts, and operate security tools and processes. This position contributes to advancing the maturity of the cybersecurity program while supporting secure collaboration across on-site and remote teams.
Duties and Responsibilities
Qualifications and Requirements
Direct Hire
Addison, TX (Hybrid)
Base + Bonus + Full Benefits
Overview
The Security Analyst is responsible for monitoring, protecting, and continuously improving the organization’s information security environment. This role focuses on hands-on security operations, policy execution, and technical initiatives to safeguard systems, data, and infrastructure. The Security Analyst works closely with IT and business stakeholders to identify and mitigate risks, support compliance efforts, and operate security tools and processes. This position contributes to advancing the maturity of the cybersecurity program while supporting secure collaboration across on-site and remote teams.
Duties and Responsibilities
- Monitor and review corporate infrastructure (network, hardware, and cloud) for security risks, vulnerabilities, and performance trends.
- Perform and support vulnerability assessments and penetration testing (internal and external), producing actionable findings and remediation recommendations.
- Review compliance scan results (e.g., Nessus) and validate remediation of findings and system patches.
- Implement and maintain security controls, policies, and best practices across IT systems.
- Coordinate with third-party vendors to support adherence to organizational security standards.
- Collaborate with IT teams to identify, evaluate, and respond to emerging security threats.
- Support SOX compliance efforts by maintaining IT controls, evidence, and documentation.
- Maintain security configurations for cloud infrastructure, including enforcing and auditing conditional access policies.
- Plan and execute attack simulations and phishing tests to assess security readiness and improve response strategies.
- Utilize SIEM, MDR, and endpoint protection tools (e.g., Huntress, ThreatLocker) to enhance threat detection and response.
- Develop, maintain, and execute incident response and disaster recovery procedures as needed.
- Prepare periodic security summaries, metrics, and reports with findings and recommendations.
- Identify opportunities to automate manual monitoring, alerting, or reporting tasks.
- Partner with IT and business teams on projects that impact system and data security.
- Support IT General Controls for enterprise systems and respond to internal and external audit inquiries.
- Assist with annual reviews of IT controls, narratives, and process documentation.
- Support PCI-DSS annual assessments with external assessors and maintain compliance documentation.
- Participate in annual penetration testing activities and track remediation of findings.
- Perform additional duties as assigned based on organizational needs.
Qualifications and Requirements
- Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, or a related field.
- 4–6 years of experience in information security, infrastructure, or related technology roles.
- Hands-on experience supporting security operations, controls, or compliance initiatives.
- Relevant certifications such as CISSP, CySA+, CEH, or CISM preferred.
- Strong understanding of network and cloud security risks and controls.
- Working knowledge of security frameworks such as NIST and ISO 27001.
- Strong analytical, problem-solving, and communication skills.
- Ability to collaborate effectively with both technical and non-technical stakeholders.
- Highly organized with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to handle sensitive information with discretion and confidentiality.
- Experience using SIEM, MDR, and vulnerability scanning tools for threat detection and response.
- Experience supporting enterprise-scale IT or security initiatives.
- Strong attention to detail and adaptability in evolving environments.
- Excellent documentation and reporting skills.
- Familiarity with security automation and monitoring platforms.
- Proficiency with tools such as Nessus, Huntress, and ThreatLocker to strengthen cybersecurity posture.
Estimated Min Rate: $94500.00
Estimated Max Rate: $105000.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice:
J
IT Manufacturing Systems Manager
Salary not disclosed
Description
Reporting to the General Manager the IT Manufacturing Systems Analyst will help to support and optimize our manufacturing operations through effective use of our information technology systems. This position will be responsible for analyzing, designing, implementing and supporting IT systems critical to our production environment, ensuring efficiency, accuracy, and data integrity.
This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time:
- Serve as a primary point of contact and subject matter expert for IT-related issues and projects within the manufacturing environment.
- Work with stakeholders to understand business goals and accordingly plan system roadmap and strategy.
- Collaborate with manufacturing, engineering, quality, and other cross-functional teams to understand their business needs and translate them into technical requirements.
- Analyze existing manufacturing systems and processes to identify areas for improvement, optimization, and automation.
- Participate in the selection, implementation, and configuration of new manufacturing systems, including ERP, MES, PLM, and other related applications.
- Manage relationships with vendors for new and existing software to optimize existing functions and identify new IT solutions that continue to meet the needs of the business.
- Act as a liaison between business groups and IT teams to discover, plan and coordinate IT projects and enhancements.
- Develop and maintain system documentation, including process flows, configurations, and user guides.
- Provide technical support and troubleshooting for manufacturing systems, resolving issues in a timely and effective manner.
- Assist in the development and execution of test plans for system implementations, upgrades, and modifications.
- Participate in training end-users on manufacturing systems and processes.
- Ensure data integrity and security within manufacturing systems.
- Develop and generate reports and dashboards to provide insights into manufacturing performance and identify trends.
- Contribute to the development and implementation of IT policies and procedures within the manufacturing context.
- Manage small to medium-sized IT projects related to manufacturing systems.
- Ability to work in a global team environment and coordinate with multiple IT teams as needed.
- Ability to learn and research to keep up with software trends and product releases in manufacturing industry to identify automation and process improvement opportunities
Requirements
Education:
Bachelor’s degree in information technology, Computer Science, Engineering, or a related field. Equivalent experience may be considered.
Experience:
- Minimum of 3 years of experience working as a Systems Analyst or in a similar IT role within a manufacturing environment.
- Strong understanding of manufacturing processes, such as production planning, shop floor control, quality management, and supply chain.
- Experience with one or more enterprise-level manufacturing systems (e.g., ERP - SAP, Workwise, Microsoft Dynamics; MES; PLM).
- Proven ability to plan and execute transition between old and new business systems and processes as needed.
- Proficiency in data analysis and reporting tools (e.g., SQL, Excel, Power BI).
- Excellent analytical, problem-solving, and troubleshooting skills.
- Strong communication, interpersonal, and collaboration skills, with the ability to effectively interact with both technical and non-technical stakeholders.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Strong understanding of integrations between manufacturing systems and other business systems (e.g. ERP).
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions
- Thorough understanding of system development life cycle models and methodologies
- Thorough understanding of IT systems and processes
- Demonstrated effective interpersonal, verbal and written communication skills
- Ability to thrive in a diverse, collaborative, team-oriented environment where change occurs often
- Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks; improving current work processes; and assisting others when necessary
- Unwavering attention to detail and commitment to world-class quality
- Ability to embrace deadlines
- Able to project a positive and professional demeanor to all internal and external contacts
S
IT Vendor & Contract Coordinator
🏢 Spectraforce Technologies
Salary not disclosed
Role Name: IT Vendor & Contract Coordinator
Location: Columbia, SC
Work Environment: Onsite
Contract length: 12 months (Contract to Hire)
Job Summary:
Duties/About the role:
Day to Day:
Work environment:
Team Info/Team name:
Job Requirements:
Required Experience:
Required EDU:
Required Skills and Abilities:
Required Software and Tools (Hands on experience required):
Nice to have/Preferred skills:
Location: Columbia, SC
Work Environment: Onsite
Contract length: 12 months (Contract to Hire)
Job Summary:
Duties/About the role:
- Responsible for providing assistance in the acquisition, negotiation and renewal functions related to IT vendor contracts. Register vendors for IT contracts and manages databases for IT vendor contracts.
- 35% Assists in the acquisition, negotiation, and renewal functions related to IT vendor contracts. Reviews, analyzes and creates hierarchy for IT vendor agreements. Maintains and updates various IT vendor databases in support of area workflow and department projects.
- 35% Perform quality reviews of databases to ensure agreements are entered correctly. Works with staff to correct and advise of proper protocols.
- 10% Trains and assists new employees with processes and procedures of the databases. Creates work instructions, procedures and standards for databases.
- 10% Request vendor registrations from new and established vendors and assists IT Payables with finalizing the required documentation.
- 10% Creates, reviews, maintains, and completes various reports for management.
Day to Day:
- This position manages key vendor and contract activities, including requesting vendor registrations and assisting IT Payables with required documentation.
- Responsibilities include supporting renewal functions for critical IT vendor contracts, reviewing and analyzing reports for senior leadership, and collaborating closely with the Chief Negotiator, IS Negotiation team, and key vendors.
- The position also involves maintaining and updating IT vendor databases to ensure accurate workflow and support department projects.
Work environment:
- Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Team Info/Team name:
- This department operates in a fast-paced environment, supporting a wide range of customers across BCBSSC and most of various lines of business. Our work often involves tight deadlines, with busy end of quarters, a very busy end of year for renewals, and at times it may require overtime to meet critical deliverables.
- We're a close-knit team that values collaboration and support. While we work in a high-functioning environment and pride ourselves on being hardworking, we also make space for fun and positivity.
- We partner closely with other teams across the AIMS organization. Our culture is a safe, inclusive space where everyone feels accepted and respected, and we welcome diverse perspectives.
Job Requirements:
Required Experience:
- 4 years project coordination or other related work experience.
Required EDU:
- Bachelor's Degree
- Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
Required Skills and Abilities:
- Excellent organizational skills and quality research skills.
- Excellent verbal and written communication skills.
- Demonstrated skills to work with and assist others.
- Ability to acquire in-depth knowledge of department functions, procedures and workflow.
- Analytical or critical thinking skills.
- Good judgment skills.
- Ability to handle confidential or sensitive information with discretion.
- Ability to work in a team environment and prioritize work effectively.
- Ability to assist in the preparation, documentation, and presentation of recommendations to management.
Required Software and Tools (Hands on experience required):
- Microsoft Office.
- Vendor Management experience
- Experience communicating with executive level management
- Service Now Experience
Nice to have/Preferred skills:
- Smart Cloud Control Desktop
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Director, IT Operations & Strategic Programs (Healthcare Organization | Los Angeles, CA)
🏢 Prosum
Salary not disclosed
Director, IT Operations & Strategic Programs (Contract-to-Hire)
Are you an experienced Information Systems operations leader ready to make a strategic impact? We’re partnering with a large healthcare organization seeking a Director, IT Operations & Strategic Programs to lead operational strategy and business management for their IT department.
In this role, you’ll help ensure technology teams operate efficiently while aligning IT initiatives with broader organizational goals. This is a great opportunity for a leader who enjoys driving operational excellence, building strong teams, and partnering with executive leadership.
Location: Los Angeles, CA (Hybrid – more onsite initially)
Employment Type: Contract-to-Hire
Compensation: $75–$100/hr. (W2)
What You’ll Do
- Lead operational strategy and business management for the IT/IS organization
- Partner with executive leadership to align IT operations with organizational priorities
- Oversee budget planning, financial management, and resource allocation
- Drive operational efficiency, transparency, and performance improvements
- Implement continuous improvement initiatives across IT teams
- Support workforce development and mentorship, including oversight of an IS Internship Program
- Foster a culture of accountability, collaboration, and innovation
What We’re Looking For
Bachelor’s degree in Information Systems, IT Management, Business Administration, or related field (or equivalent experience)
8+ years of IT/IS operations experience, including budget management and staff leadership
Strong background in operational performance management and process improvement
Experience analyzing operational metrics and implementing actionable improvements
Excellent communication, collaboration, and leadership skills
Strong problem-solving and conflict resolution abilities
Healthcare or hospital IT experience is preferred, but strong candidates from other industries will be considered.
Additional Requirements
- Must be a U.S. Citizen or Green Card holder (no sponsorship available)
- Fire Life Safety Training (LA City) required within 30 days of hire
Why Join?
This is an opportunity to shape the operational backbone of a large IT organization, helping technology teams deliver high-impact work that supports critical healthcare services.
If you’re passionate about IT leadership, operational excellence, and building high-performing teams, we’d love to connect.
S
IT Field Operations Manager
Salary not disclosed
SHR Talent’s healthcare client is seeking an IT Field Operations Manager to lead IT support and operations for a partner healthcare practice. The IT Field Operations Manager role is both hands-on and leadership-focused, serving as the primary IT leader onsite while collaborating closely with a centralized IT services team.
The IT Field Operations Manager is responsible for delivering exceptional, white-glove IT service, leading local IT staff, overseeing technical projects, and acting as a trusted liaison between practice leadership and centralized IT teams. The IT Field Operations Manager plays a critical part in ensuring technology services continuously evolve to support clinical and operational excellence.
Responsibilities:
- Act as the primary liaison between practice stakeholders and centralized IT technical support teams
- Lead day-to-day IT operations for the practice, including customer support, escalated ticket resolution, and local IT initiatives
- Ensure timely communication, coordination, and tracking of emergency or escalated issues
- Lead and manage local IT staff, including training, support, performance management, and development
- Oversee and execute technical projects aligned with practice and organizational goals
- Deliver exceptional “white glove” customer service to all end users
- Partner with centralized service delivery teams to improve IT processes, procedures, and service quality
- Provide consistent updates and feedback to practice leadership throughout the lifecycle of technology issues and projects
- Ensure service delivery processes, SLAs, performance metrics, and quality standards align with centralized IT core processes
- Collaborate with IT leadership to research, evaluate, recommend, and implement technology solutions
- Support clinical technology projects, including new clinic openings and practice expansions
- Perform other duties as assigned in support of the organization’s mission to improve patient care
Qualifications:
- Bachelor’s degree in Information Systems or a healthcare-related field preferred
- Minimum of 5 years of progressively responsible experience in IT or technology support
- 3+ years of IT leadership or management experience
- Healthcare IT experience preferred
- Strong knowledge of hardware, software, and network infrastructure
- High-level understanding of computer systems, telecommunications, security, and systems/network administration
- Active Directory user and group management
- Group Policy design, management, and troubleshooting
- Virtual environment management and Microsoft 365 administration
- Working knowledge of Microsoft Server technologies, VMware, and Remote Desktop Services
- Experience with VOIP phone systems (Zoom Phone experience a plus)
- Experience with PowerShell and/or other scripting or automation tools preferred
- Strong written and verbal communication skills with the ability to engage effectively with clinical staff, leadership, and technical teams
- Proven experience as a technical leader delivering effective, scalable solutions
- Healthcare IT experience strongly preferred
- Working knowledge of HIPAA and related security, privacy, and regulatory frameworks
- Strong analytical and critical-thinking skills with the ability to adapt systems and processes as needed
- Demonstrated experience in incident analysis, problem management, and continuous process improvement
- Ability to identify service gaps and act as a hands-on utility player when needed
- Strong leadership, decision-making, and organizational skills
- Ability to multitask, prioritize, and perform under pressure
Manager, Data Ctr Infrastructure - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Data Center Infrastructure plans and manages the service delivery for quality and continuous improvement of data center infrastructure while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) data center infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting data center infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
4. Experience with data center re-designs, consolidations and migrations.
5. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
6. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
7. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
8. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
9. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
10. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
11. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
12. A technically strong individual with a broad and deep knowledge of compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
13. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
14. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
15. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
16. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
17. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Data Center Infrastructure department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversees the planning and deployment of standards and technology changes for data center infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC data center strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for compute, network, storage, data protection, and hyperconverged infrastructure, structured cabling, UPS/power distributions systems, computer room cooling systems, fire detection/suppression, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Manager, Network Mgmt & Ops - IT Infrastructure - Full Time (On-site, Sayre)
🏢 Guthrie
Salary not disclosed
This is an ON-SITE position located in Sayre, PA.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
Summary:
The Manager of Network Management and Operations plans and manages the service delivery for quality and continuous improvement of network architecture, devices and protocols while adhering to and executing best practices to maintain optimal service levels. This position is responsible for daily operations for The Guthrie Clinic’s (TGC) network infrastructure to enable delivery and high availability of standard, enterprise-wide related clinical, business and communication applications. The Manager supports the Director of Enterprise IT Infrastructure to achieve goals and priorities to define and implement policies, procedures and technical solutions that ensure interoperability, manage security risks, lower total cost of ownership and provide a platform for scalable future growth. The Manager will offer business rationale and perspective on technological problems and opportunities. This position will be a technology advocate throughout the organization for the effective application of technology to meet business needs and to support business changes and growth. Technology functions include network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
Experience:
1. Preferred five to seven (5 to 7) years of experience in IT management and/or professional development in Information Technology management with experience supporting network infrastructure; healthcare experience preferred.
2. Highly experienced information systems professional with a strong technical background and proven track record of accomplishments in a large, complex multi-level organization.
3. Experience in network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
4. Strong knowledge of healthcare information systems (e.g., Epic, Cerner), cybersecurity and clinical operations.
5. Experience with cloud computing platforms, particularly in Microsoft Azure environments and hybrid cloud architecture.
6. Prior experience delivering high availability systems in a 24/7 environment across geographically dispersed business units.
7. Demonstrated ability to facilitate evaluation of technologies and achieve consensus on technical standards and solutions among a diverse group of information technology professionals.
8. A proven track record of motivating and managing diverse technical staff and resources in multiple projects through all life-cycle phases, while establishing direction and standards and maintaining a high level of user trust and confidence in the group’s knowledge of and concern for users’ business needs.
9. Demonstrated commitment to customer service who has provided responsive and effective support, developed solid working relationships with customers, and delivered high quality, value-added services that met/exceeded customer expectations.
10. A strong business orientation with the ability to balance good judgment with bottom-line business orientation to systems technology that supports return-on-investment decisions.
11. A technically strong individual with a broad and deep knowledge of network infrastructure, architecture and protocols (routers, switches, wireless controllers, access points, firewalls, network appliances), network automation and operations, patch management, application delivery, monitoring and cloud computing.
12. Equally adept at developing technology strategies and the operation of existing technical infrastructures. Significant experience and knowledge of computing architecture and implementation of networked computing structures.
13. Polished professional with demonstrated information technology experience and strong communication skills that can rapidly gain and maintain credibility with customers and IT colleagues.
14. An innovative thinker who understands the practical application of technology and is able to plan for systems today that will carry the organization into the future.
15. Thoroughly understands hospital operations, anticipates needs, and pursues effective and efficient solutions. Able to translate information technology jargon into terms understandable by all audiences.
16. Experience managing service level agreements in either an insourced or outsourced professional services operation.
Education:
1. Bachelor’s degree in Information Technology, Computer Science, Healthcare Administration or related field strongly desired or an equivalent combination of education and experience.
Licenses
Essential Functions:
- Plans and manages the activities of the Network Management and Operations department. Works in collaboration with other TGC IT departments supporting information system infrastructures to assure continuous operation of all enterprise-wide business critical systems.
- Oversee the planning and deployment of standards and technology changes for network infrastructure environments and operational IT programs (i.e., lifecycle management, service continuity, compliance).
- Participates in TGC initiatives providing leadership and guidance on technology infrastructure standards, implications, and investments.
- Perform a lead role in the development of a broad TGC network strategy.
- Anticipates and provides solutions for complex problems and issues, recommends upgrades and enhancements. Rapidly absorbs complex technical and conceptual information to identify issues and implications. Able to present understandable alternatives to both technical and non-technical individuals at all levels of the organization.
- Monitors industry trends, maintains knowledge of developments in network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Maintain current working knowledge of IT best practices and innovative solutions within both healthcare and industry. Identifies leading edge technologies for potential early adoption that will result in service differentiation and create competitive advantage. Collaborates with other TGC IT departments, TGC management and business leaders assisting in the evaluation and validation of emerging technologies. Identifies strategies to mitigate risk associated with leading edge technologies.
- Provides leadership to ensure appropriate technology use, standards and policies. Provides efficient, cost-effective technology services for network infrastructure, architecture and protocols, network automation and operations, patch management, application delivery, monitoring and cloud computing.
- Benchmark, analyze report on, and make recommendations for the improvement of the IT infrastructure and systems to achieve an optimal balance of cost and service.
- Promotes the use of TGC’s PMO methodology and standards to manage IT initiatives.
- Participates in the development and implementation of TGC’s business/disaster recovery plan. Facilitate periodic business recovery tests to ensure that plans are current and effective. Participates in other TGC emergency preparation and testing as required.
- Demonstrates commitment to customer service by providing responsive and effective support, developing solid working relationships with customers and IT colleagues, and delivering high quality, value-added services that exceed customer expectations.
- Manages relationships with hardware/software vendors and other suppliers of information systems related to products and services. Negotiates service level agreements with preferred vendors.
- Develops and monitors capital and operating budgets and three-year financial plan. Identifies opportunities to leverage economies across TGC.
- Develops and maintains policies and procedures and assures compliance with legal and regulative issues (JCAHO, HIPAA, and HITRUST).
- Balances resources to ensure that support services are effectively delivered, and projects are completed on time and within budget. Secures external resources as required.
- Recruits and develops staff to create a high-performing IT Enterprise Infrastructure organization capable of supporting current systems while leveraging next generation technologies.
- Demonstrates a commitment to excellence in Customer Service with all internal and external customers of TGC.
- Exhibits a customer/supplier philosophy that emphasizes both internal and external relationships; identifies both customer and supplier needs/expectations and strives to exceed them. Consistently enforces the critical importance of supporting patient care.
- Demonstrates responsibility for ongoing personal development, professional growth, and continuing education.
- Recruits, orients, and manages staff required to meet strategic and operational objectives.
- Ensures that staff receive appropriate career development opportunities. Counsels and coaches staff to improve performance and foster personal growth. Conducts regular performance appraisals and recommends appropriate personnel actions.
- Creates a team oriented, professional work environment providing the requisite challenges to retain talented IT professionals.
- Willingness to travel between sites in the TGC Pennsylvania/New York regional footprint (Sayre, Towanda, Troy, Corning, Cortland, Binghamton, etc.)
- Performs related duties as assigned and unrelated duties as requested.
B
IT Manager
Salary not disclosed
Position Summary
The IT Manager oversees the company’s technology strategy, systems, and cybersecurity while coordinating with a third‑party managed IT service provider. This role ensures reliable and secure technology systems that support office staff, project management teams, and field crews. The IT Manager also manages mobile devices, construction software platforms, and technology vendors to ensure efficient operations across the organization.
Key Responsibilities
IT Strategy & Leadership
- Develop and implement the company’s IT strategy aligned with operational goals.
- Evaluate new technology solutions to improve productivity.
- Plan infrastructure improvements that support company growth.
- Lead digital transformation initiatives for field and office operations.
Managed IT Vendor Coordination
- Serve as the primary liaison with the third‑party managed IT service provider (MSP).
- Coordinate system updates, support requests, and infrastructure changes.
- Monitor vendor performance and ensure service level agreements are met.
- Participate in strategic IT planning meetings with vendors.
Construction Technology Systems
- Set up new users on hardware as needed
- Administer software including project management, accounting, estimating, and document control platforms.
- Support platforms such as Procore, Accubid, Sage/Viewpoint, Spectrum Accounting, Adobe, Bluebeam, SharePoint, and AutoCAD support.
- Assist project managers and field teams with technology tools used on projects.
Cybersecurity Oversight
- Work with the MSP to implement cybersecurity protections.
- Ensure use of MFA, endpoint protection, firewall security, and backup systems.
- Review security monitoring reports and coordinate remediation actions.
Infrastructure & Systems Oversight
- Coordinate maintenance of networks, cloud systems, and Microsoft 365 environments.
- Ensure reliable connectivity between office locations and jobsites.
- Oversee backup and disaster recovery systems.
Mobile Devices & Field Technology
- Manage company cell phones, tablets, laptops, and mobile hotspots.
- Coordinate procurement, setup, and deployment of devices for employees.
- Maintain inventory tracking for all devices.
- Coordinate wireless carrier plans and billing.
- Ensure devices are configured with required construction apps and communication tools.
Technology Procurement & Asset Management
- Manage purchasing of hardware, software, and licenses.
- Track IT equipment lifecycle and inventory.
- Coordinate equipment replacements and upgrades.
Budget & Vendor Management
- Assist leadership with annual IT budget planning.
- Evaluate vendor contracts and pricing.
- Identify cost‑effective technology improvements.
Qualifications
Education
Bachelor’s degree in Information Technology, Computer Science, or related field preferred.
Experience
- 4+ years of IT experience preferred.
- Experience working with Microsoft SharePoint.
- Experience supporting construction or engineering firms preferred.
- Experience with Microsoft 365, cloud infrastructure, and cybersecurity systems.
Key Skills
- Vendor management
- Technology planning
- Strong communication skills
- Project management
- Ability to support office and field personnel
IT Responsibilities Matrix
Responsibility
Internal IT Manager
Managed IT Provider
Technology Strategy
Lead
Support
Cybersecurity Policy
Lead
Implement / Monitor
Network Infrastructure
Oversight
Maintain
Help Desk Support
Escalation / Coordination
Primary Support
Mobile Device Management
Lead
Assist
Software Administration
Lead
Assist
Backup & Disaster Recovery
Oversight
Maintain
System Monitoring
Review Reports
Perform Monitoring
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