Accurate Personnel Services Jobs in Usa
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We are seeking a Field Service Technician to provide on-site technical support for beverage manufacturing and packaging equipment at customer facilities nationwide. This role requires extensive travel (approximately 80% nationally) and hands-on expertise supporting installation, maintenance, troubleshooting, and repair of production equipment in fast-paced manufacturing environments.
The ideal candidate is mechanically and electrically skilled, customer-focused, and comfortable working independently while representing the company in the field.
Key Responsibilities
- Install, commission, troubleshoot, and service beverage manufacturing and packaging equipment at customer sites nationwide
- Diagnose and resolve mechanical, electrical, pneumatic, and control system issues to minimize downtime
- Perform preventive maintenance, upgrades, and retrofits on production equipment
- Support equipment startups, line optimizations, and changeovers
- Train customer operators and maintenance personnel on equipment operation and basic troubleshooting
- Accurately document service activities, findings, and recommendations
- Coordinate with engineering, sales, and customer support teams to resolve complex issues
- Maintain compliance with safety, quality, and sanitation standards in food and beverage environments
Required Qualifications
- Technical degree, certification, or equivalent hands-on experience in mechanical, electrical, or industrial maintenance
- 3+ years of field service or maintenance experience in manufacturing or packaging environments
- Strong mechanical and electrical troubleshooting skills
- Ability to travel nationally up to 80%, including overnight and weekend travel as required
- Ability to work independently and manage service schedules effectively
- Strong customer service and communication skills
- Valid driverβs license
Preferred Experience
- Experience supporting beverage, food, or packaging equipment (filling, capping, labeling, conveying, bottling, or canning systems)
- PLC troubleshooting experience (Allen-Bradley, Siemens, or similar)
- Experience with pneumatic and hydraulic systems
- Familiarity with GMP, food safety, and sanitation requirements
- Experience with OEM or integrator service organizations
Benefits
- Medical
- Dental
- Vision
- 401K
- Paid Holiday
- Paid Vacation
- Company Credit Card
- Bonus
- Per Diem
- Travel Pay
Facility Location
NATIONAL EEO SVC FACILITY
5405 CYPRESS CENTER DR STE 330
TAMPA, FL 33609-1026
This is NOT a remote position.
Position Information
NON-SCHEDULED DAYS: SAT/SUN
HOURS: 08:00 AM to 05:00 PM EST
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current Postal pay policies. We offer excellent benefits including health insurance and annual leave.
Functional Purpose
Reviews and analyzes Equal Employment Opportunity (EEO) complaint files; serves as Contracting Officer's Representative for outsourcing services.
DUTIES AND RESPONSIBILITIES
1. Assigns cases to and coordinates the activities of independent contractors who provide pre-complaint counseling and/or mediation services. Reviews reports for legal sufficiency and authority settlement agreements reached at the pre-complaint counseling stage and monitors compliance with those agreements.
2. Reviews DRS (Dispute Resolution Specialist) Inquiry Report to determine sufficiency for acceptance and dismissal. Processes formal complaints of employment discrimination and related amendments and consolidations for acceptance and dismissal through application of Equal Employment Opportunity Commission regulations and case law. Responds to appeals of final agency decisions dismissing complaints.
3. Assigns cases to and coordinates the activities of independent contractor EEO investigators. Reviews investigative plans, and draft and completed EEO investigations to ensure compliance wtih national quality standards and regulatory timelines.
4. Coordinates and reviews the work of independent contractors preparing draft final Agency decisions on the merits of EEO complaints. Issues final agency decisions on the merits of EEO complaints on behalf of the Postal Service and responds to appeals of these final agency decisions. Reviews decisions issued by EEOC Administrative Judges on the merits of EEO complaints and issues Notices of Final Action, either implementing or appealing those decisions. Assists in responding to appeals of Notices of Final Action.
5. Develops and provides EEO training to EEO service providers, Area, and District personnel. Assists in the development and delivery of training or skills development sessions for newly selected Investigative Services Office) Analysts.
6. Provides guidance and technical advice concerning the EEO complaints process and Postal Service regulations, policies, programs and procedures to independent contractors. Provides guidance concerning EEO issues to Area and District personnel.
7. Interacts as necessary with EEO Compliance and Appeals, the Law Department, postal management, EEOC District and Field Offices, and the EEOC's Office of Federal Operations with respect to the procedures for processing pending EEO complaints.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
- Knowledge of contracting procedures is sufficient to function as a Contracting Officer Representative.
- Ability to develop and provide EEO training.
- Ability to provide technical advice and assistance to independent contractor Equal Employment Opportunity (EEO) investigators, district, area, and headquarters personnel.
- Ability to analyze data related to EEO complaint processing including trend analysis on case processing time frames, utilizing a computerized database and spreadsheet software.
- Ability to coordinate and oversee the work of EEO service providers including independent contractor EEO counselors, mediators, investigators and final agency decision writers.
- Knowledge of the statutes, regulations, case law, administrative procedures and Postal Service policy pertaining to equal employment opportunity (EEO) complaints sufficient to manage and process informal and formal complaints.
Reimbursement of relocation expenses will NOT be authorized
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free.
Applicants must also be a U.S. citizen or have permanent resident alien status.
Job Responsibilities
- Deliver meals to patients using the Room Service program, ensuring accuracy of delivery to the correct patient, room, or nursing unit
- Position meal trays appropriately for patients, such as placing trays on bedside tables for ease of access and comfort
- Measure and record patients' intake when required by physician orders or nursing care protocols, maintaining accurate documentation
- Assist patients and family members with menu selection, providing guidance and clarification using trained scripting techniques
- Respond to patient and family questions regarding meals and menu options with professionalism, courtesy, and empathy
- Use computerized scanning devices to track meal delivery status in the Room Service system for accurate and timely updates
- Retrieve soiled trays from patient rooms and inspect them for personal belongings, medical devices, or medications before returning them to the kitchen
- Deliver floor supplies, snacks, and nutritional supplements to nursing units, and monitor stock levels of tube feedings and supplements to maintain par levels
- Communicate with nursing staff about any special meal requests, delays, or concerns regarding patient dietary needs or preferences
- Clean and sanitize meal delivery carts, trays, and dishware using commercial dish machines and cleaning equipment, following safety guidelines
- Maintain a clean and safe work environment by practicing proper food handling, sanitation procedures, and recording required HACCP temperature logs
- Perform routine restocking of trays and nourishment items, assist with detailed cleaning tasks in the kitchen or service areas, and dispose of trash or recyclables according to facility policy
Position Qualifications
Preferred:
- High School or Equivalent
Work Environment
- As a Room Service Associate, you'll work in a fastβpaced, dynamic environment that requires physical stamina and attention to safety. The role involves standing and walking for extended periods, often in areas with high foot traffic and limited space. You'll be exposed to varying temperaturesincluding brief periods in extreme heat or coldas you move between kitchen areas, delivery routes, and occasionally to outlying buildings.
- The kitchen environment can be noisy, with occasional wet floors and exposure to sharp tools and equipment such as slicers and grinders. Tasks may include bending, stooping, reaching overhead, and lifting items up to 40 lbs, as well as pushing and pulling food carts or equipment in and out of the department. Proper use of personal protective equipment (PPE)including a cutting glove, apron, goggles, safety shoes, and chemicalβresistant glovesis required to ensure your safety while performing daily tasks.
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Age of Patients Served
- All Age Groups
HIPAA RolesβBased Access to Patient Information
- None β No access to patient information β Level 0
Required
Preferred
Job Industries
- Other
Who We Are
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24/7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
Weβre looking for a Technical Services Coordinator to oversee biomedical and field service technicians while managing several complex equipment programs. In this role, youβll coordinate technician activities, maintain equipment readiness, oversee inventory, ensure accurate and timely documentation, and support customerβfacing operational needs. If you're highly organized, serviceβoriented, and passionate about biomedical equipment reliabilityβyouβll thrive here.
What Youβll Do
- Coordinate and support biomedical and field service technicians to ensure timely inspections, repairs, and preventive maintenance.
- Manage equipment readiness across multiple complex programs, ensuring compliance and quality standards are met.
- Maintain accurate documentation, service records, and regulatory paperwork.
- Oversee parts and supply inventory, including requisitions and purchase orders.
- Support customer-facing operations and partner with teams to identify service growth opportunities.
- Train and coach technicians to drive efficiency, quality, and continuous improvement.
What Weβre Looking For
- Associate degree in Applied Science (electronics or biomedical equipment technology preferred); equivalent military training accepted.
- 1+ year of technical experience.
- Understanding of healthcare environments, hospital operations, and medical equipment manufacturers.
- Experience with medical equipment preventive maintenance, repair, and reading schematics.
- Proficiency with test equipment and Microsoft Office.
- Ability to work flexible hours, including evenings, weekends, holidays, and emergency call-ins.
- Valid driverβs license and ability to lift/push up to 75 lbs.
Who You Are
- Customer-focused with strong communication skills.
- Organized, proactive, and able to prioritize in a fast-paced environment.
- A team player who builds trust and maintains professionalism.
- Flexible, coachable, and committed to safety and quality.
2-3 onsite days per week at 1855 Folsom St in San Francisco.
Responsibilities: Manage daily operation of the Payment Plus virtual pay program.
Conduct analysis and reporting to ensure the program is performing optimally and identify areas for improvement.
Assist with Payment Plus and Card Programs campaigns.
Maintain accurate financial records related to disbursements, including payment receipts, invoices, and other relevant documentation.
Research invoices/vouchers to resolve payment issues.
Support and collaborate with internal departments and external customers, communicate payment status, resolve issues, and provide guidance on disbursement-related inquiries.
Administer Corporate and Procurement Card programs, including processing new card applications, maintenance, and ghost card reconciliation.
Reconcile and audit all Corporate and Procurement Card transactions to ensure policy compliance and prevent misuse and abuse.
Work with end users to determine needed system changes and translate them into coherent timing solutions.
Provide continual training to end users on Corporate Card and Procurement Card programs and system features.
Troubleshoot and provide solutions for any system problems or bugs.
Provide excellent customer service to departmental users and vendors.
Ensure work queues are managed within Service Level Agreements (SLA).
Create and run departmental reports for operational monitoring and ad-hoc analysis.
Perform other AP and Card Programs related duties as assigned.
Requirements: At least 5-10 years of experience in the Accounting and Finance field.
Fluency in written and spoken English.
Strong Excel and data analysis skills.
Proficiency in online Accounts Payable systems (e.g., PeopleSoft or other large ERP systems).
Required Skills: Excellent written and verbal communication.
Strong attention to detail.
Strong analytical and reporting skills.
Good reading comprehension skills.
Ability to handle sensitive situations with tact.
Bright, quick learner.
Preferred Skills: College degree preferred.
The successful candidate will be responsible for assisting customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience.
Key Responsibilities: Respond to customer inquiries via phone, email, or in person Provide accurate information about products and services Resolve customer complaints in a timely and professional manner Maintain records of customer interactions and transactions Process orders, forms, and requests Work closely with other departments to resolve issues Requirements: High school diploma or equivalent Excellent communication and interpersonal skills Strong problem-solving abilities Basic computer skills and familiarity with customer service systems Ability to remain calm and professional when dealing with difficult situations
Outside Sales Specialist
United Refrigeration is hiring for a Food Service Equipment Sales Specialist role based out New Haven, CT branch. This is an outside sales role with full account responsibility that is part of our Food Service Business Unit and requires cross functional work with our internal distribution network, our partner vendors and our customer-facing branch sales teams to close deals and drive business to business sales.
Must have experience in B2B sales and customer relationship management. Industry experience in Refrigeration, HVAC, food service or distribution are a plus but not required. This position requires a strong work ethic, a willingness to learn and consult on complex technical issues and the initiative required to succeed in a competitive environment. This position is not remote, and will be based out of one of our New Haven or Hartford branches and requires frequent travel throughout CT, VT, RI, and Western MA.
The ideal candidate must possess and be willing to refine the following skills:
- The ability to work in a fast-paced environment and maintain ownership of multiple projects
- The ability to quickly solve problems and identify root causes to avoid future issues
- Consultative sales skills rooted in technical aptitude and attention to detail
- Skills required to independently, effectively prioritize own workflow
- Strong communication and organization skills
- Strong interpersonal skills
- High level of integrity
- Flexible / adaptable
- Team orientated
Core responsibilities and skill-sets for an Outside Sales Specialist:
- Work collaboratively with branch management, counter sales and vendors to build and maintain relationships with food equipment dealers and service companies
- Manage multiple high value and high complexity accounts through the full sales pipeline
- Ensure prompt and accurate customer service personally, and from branch sales teams
- Work with customers, peers and vendors to solve technical and supply issues
- Conduct on-site sales and customer relationship management calls
- Participate in industry events and trade shows
- Present quotes and negotiate pricing
- Monitor vendor claim backs to ensure proper profitability
- Continuously improve through feedback
About our Company: URI is one of the nationβs largest Refrigeration and HVAC equipment, parts and supplies wholesalers operating out of nearly 400 branches with multiple regional distribution centers throughout the US.Β Our passion is for providing unmatched technical expertise in our field backed by an industry leading product selection and robust on hand inventory in support of technicians that rely on URI.Β We offer a competitive salary along with available comprehensive benefits including health + dental, 401k, life insurance, paid time off, paid holidays etc.
This is not a remote position, and involves local and some national travel.
Job Summary
We are seeking a motivatedΒ Field Service TechnicianΒ orΒ Field Service Technician in TrainingΒ to support the installation, maintenance, and repair of medical equipment.Β Experience with C-arm imaging systems is a plus, but we are also open to training candidates with strong mechanical or technical aptitude. This position involves regular travel throughout theΒ Greater Chicago area, driving between customer locations and the office, withΒ occasional out-of-state travel.
Key Responsibilities
- Install, service, troubleshoot, and repair medical equipment at customer sites
- Perform preventative maintenance and inspections
- Assist senior technicians with diagnostics and repairs (Technician in Training)
- Learn and follow service procedures, safety standards, and compliance requirements
- Accurately complete service documentation and reports
- Communicate professionally with customers, clinical staff, and internal teams
- Travel between customer sites and office locations as required
Qualifications
Field Service Technician:
- Prior experience servicing medical equipment or related technical systems
- C-arm or medical imaging experience preferred
Field Service Technician in Training:
- Technical, mechanical, or electrical background (schooling, military, or hands-on experience)
- Strong willingness to learn field service skills and medical equipment systems
For All Candidates:
- Strong troubleshooting and problem-solving skills
- Good communication and customer service abilities
- Ability to work independently and manage time effectively
- Valid driverβs license and clean driving record
- Ability to travel throughout the Greater Chicago area
- Willingness to travel out of state a few times per year
Preferred Skills & Experience
- Medical imaging equipment experience (C-arms, X-ray, fluoroscopy, etc.)
- Biomedical/Clinical Engineering experience
- Experience working in hospitals, clinics, or healthcare environments
- Basic computer skills for documentation and reporting
Training & Growth
- Structured on-the-job training for Technicians in Training
- Opportunity to advance to a full Field Service Technician role
- Ongoing technical and professional development
Compensation & Benefits
- Salary positionΒ β pay dependent on experience
- 401(k) with company match
- Health insuranceΒ options
- Expense reimbursementΒ (travel and work-related expenses)
- Car allowance
- Paid vacation and time off
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Work Environment & Travel
- Primary service area:Β Greater Chicago area
- Regular driving between customer sites and office (New Lenox, IL)
- Occasional out-of-state travel (a few times per year)
Service Technician
Location: On site in Phoenix, AZ OR Las Vegas, NV
Work schedule: Full time, Monday - Friday, with flexibility to respond to urgent service needs as required.
Travel: Within assigned regional territory in AZ or NV with provided support for urgent or time sensitive service calls when necessary.
Are you a hands on technical professional who takes pride in precision, safety, and delivering exceptional service? A well established residential vertical transportation provider is expanding its field operations team and seeking a skilled Service Technician to support homeowners throughout Arizona and Nevada. This is an opportunity to join a company known for craftsmanship, long term customer relationships, and a strong investment in technician development. If you thrive in an independent field role where your expertise directly impacts safety and customer satisfaction, this could be your next career move.
The Service Technician plays a critical role in maintaining, troubleshooting, and repairing residential elevator systems. This position combines advanced diagnostics with customer interaction and mentorship responsibilities. You will serve as a technical leader in the field, ensuring systems operate safely and efficiently while helping develop the next generation of technicians.
Key Responsibilities
Service and Diagnostics
- Perform troubleshooting and repairs on motors, control systems, safeties, wiring, doors, gates, and related components.
- Complete preventative maintenance in accordance with manufacturer guidelines and applicable safety codes.
- Identify root causes of mechanical, electrical, hydraulic, and control related issues.
- Execute corrective repairs, adjustments, and part replacements to restore optimal system performance.
- Accurately document service findings, repairs completed, and recommended follow up actions.
Training and Mentorship
- Guide and mentor apprentices and junior technicians in troubleshooting techniques and safe work practices.
- Support skill development to prepare trainees for future lead technician responsibilities.
- Reinforce a culture of quality workmanship and professionalism in the field.
Safety and Compliance
- Adhere strictly to safety protocols, regulatory standards, and company policies.
- Identify hazards and proactively resolve safety concerns on job sites.
- Maintain compliance with national and local elevator codes and inspection standards.
Customer Interaction
- Communicate clearly and professionally with homeowners, builders, and internal teams.
- Explain technical findings and service recommendations in an easy to understand manner.
- Maintain clean, organized job sites that reflect a high standard of care.
Qualifications
- Minimum of 3 years or approximately 6000 hours of residential elevator installation or service experience.
- Strong diagnostic background in electrical, mechanical, hydraulic, and control systems.
- Ability to read and interpret wiring diagrams, schematics, and technical manuals.
- Proficiency with hand tools, power tools, and electrical testing equipment.
- High school diploma or GED required.
- Valid driver license with acceptable driving record.
- Ability to pass background screening and drug testing.
- Ability to lift up to 75 pounds and work in confined spaces, at heights, and on multi story job sites.
Preferred Experience
- Experience servicing residential elevator equipment from leading industry manufacturers.
- Demonstrated ability to train or mentor junior team members.
- Strong problem solving skills and calm decision making under pressure.
- High attention to detail and pride in craftsmanship.
Why Join This Team
- Competitive compensation and steady year round work.
- Opportunity to grow into senior or lead technical roles.
- Supportive leadership team that values safety, professionalism, and continuous improvement.
- Strong reputation in the residential market with a loyal customer base.
If you are ready to bring your technical expertise to a company that values precision, safety, and long term career growth, we would like to connect with you. Apply today to learn more about this confidential opportunity.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at /46Gs4yS
Job Description
Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.
Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.
Company Description
Family owned Commercial Fleet repair company.
Psychiatric Services Lead RN
We are helping people overcome. Join us.
The Psychiatric Services Lead Registered Nurse at Hope Network provides essential nursing services across multiple programs, ensuring alignment with program needs and model fidelity. This role combines strong psychiatric assessment and intervention skills with a Recovery-Based approach to support individuals in achieving wellness and independence.
Working collaboratively with psychiatrists and other providers, the Lead RN coordinates psychiatric and medical care, manages medication monitoring and supplies, and promotes trauma-informed, person-centered, and culturally competent practices. In addition to clinical duties, the Lead RN oversees nurse scheduling, manages UKG and Compass systems, and conducts annual evaluations for assigned nursing staff.
Why Join Our Team?
- Medical, Vision, & Dental Care
- 403(b) Retirement Plan
- Educational Reimbursement
- Career-Pathing
- Paid Training
- Employee Referral Bonus
- Generous Paid Time Off
What You'll Do:
- Provide on-call nursing services 24/7 and respond to emergencies in Residential and Crisis Residential settings.
- Deliver exceptional customer service to both internal and external stakeholders.
- Oversee each person's individualized recovery process by supporting health management and clinical treatment.
- Document all care, contacts, and services provided within required timeframes.
- Provide or assist with medical and nursing care across various settings, including community-based environments.
- Participate in developing Treatment Plans and assist persons served in setting and achieving health-related goals.
- Identify and respond to medical or psychiatric crises using appropriate clinical interventions.
- Manage and monitor pharmaceuticals and medical supplies within the program.
- Conduct health screenings, perform health assessments, and oversee medication administration and monitoring.
- Prepare reports and support internal and external audits as required.
Anticipated Work Schedule:
Monday-Friday: 9AM-5PM
Qualifications:
- Registered Nurse or Bachelor Science in Nursing
- State of Michigan RN Licensure
- Maintain a valid motor vehicle operator license with driving records acceptable according to Hope Network policy.
- Preferred four or more years of psychiatric nursing experience.
Our Commitment to Inclusion
Our strength lies in our diversity-empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
This role focuses on driving life, annuity, and feeβbased business through active coaching and strong partnerships with multiline agents across a multiβstate territory.
We deliver on our promise every day to protect livelihoods and futures.
We do this through valueβbased work, demonstrating service, integrity, leadership, teamwork, accountability, and passion in all touch points with client members, employees, agents, and vendors.
Essential Functions Achieve goals for assets under management, WMA/WMC staffing, and revenue while overseeing the full recruitment and onboarding process for WMAs and WMCs across assigned territories.
Lead the sourcing and onboarding of WMCs and ensure a smooth introduction and transition to the agent field.
Partner with leadership and Life Sales Support to evaluate training programs and sales systems, identify gaps, and support improvements that strengthen field performance.
Align sales and marketing strategies by working closely with executive leaders and field leadership.
Build strong relationships with Agency Managers and Agents to support sales growth across FB Life's distribution channels.
Oversee the client and account onboarding experience, ensuring a seamless transition for WMAs and their clients.
Lead fieldβlevel delivery of marketing initiatives, including campaigns, contests, and wholesaler engagement.
Serve as the primary liaison with mutual fund and managedβmoney partners.
Maintain the primary fieldβlevel relationship with WMAs, WMCs, and the platform custodian, RBC.
Collaborate regularly with FBFS field management, Agency Managers, Regional Vice Presidents, and home office leadership to support business goals.
Oversee staff development, including hiring, coaching, performance management, workflow oversight, budgeting, and ongoing employee growth.
Qualifications / KnowβHow Bachelor's degree or equivalent experience plus 12 years of Wealth Management experience required.
Minimum of 5 years of fieldβlevel management experience, with significant recruiting and compliance experience required.
FINRA Registered Representative Series 7 & 24 and 65/66.
CFP preferred.
Leadership and organizational skills, plus proven ability to build and sustain relationships internally and externally required.
Excellent communication and organization skills as well as the ability to maintain confidentiality required.
Strong customer service and public relations skills required.
Experience managing in a highly matrixed organization is preferred.
Extensive travel required and valid driver's license.
Work Authorization/Sponsorship: At this time, we are not considering candidates that need any type of immigration sponsorship now or in the future, such as additional or permanent work authorization.
Applicants must be currently authorized to work in the United States on a full-time, permanent basis.
We are not able to sponsor now or in the future, or take over sponsorship of, an employment visa or work authorization for this role.
For example, we are not considering candidates with OPT status.
Location: Nashville, TN (Onsite) Shift: 1st Shift (Standard hours) Pay Rate:$34/hr Need to Speak French Job Responsibilities Ensures the resolution of complex and high-priority customer issues, coordinating with internal teams to deliver comprehensive and timely solutions.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Preferred Skills Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Communicates with clients and supports the onboarding of new client accounts, delivering reports to clients, and working with business partners to service company needs throughout the client lifecycle.
Collaborates closely with teams across the enterprise to deliver an outstanding company experience.
Responsibilities: Assist in the coordination of company transitions activity (i.e.
onboarding, off boarding) in close partnership with relevant business partners.
Support the coordination of account maintenance activities (e.g., amendments to account name, fee schedules, benchmarks, company agreements, etc.).
Assist team members to ensure ongoing company contractual obligations are being met.
Support the fulfillment of ad-hoc company inquiries and requests.
Facilitate and oversee company cash flow requests to ensure proper handling.
Help manage company communications to ensure timely and proactive updates are provided.
Proactively anticipate company needs and assist in the development of strategies for meeting and exceeding those needs.
Update and maintain company and authorized third party contact information via CRM application.
Support company meeting preparation by facilitating creation of materials.
Help identify, escalate and resolve problems for any issues affecting the company experience.
Participate in relevant projects across the department, particularly those which look to mitigate risk, improve operational efficiency, and deliver exceptional company service.
Assist to ensure preparation of weekly, monthly, and quarterly company reports and presentations to be delivered to companies.
Support the completion of due diligence and company questionnaires.
Requirements: University (Degree) Preferred.
Required Skills: No Experience Required.
Utilizes advanced analytics to monitor and evaluate agent performance, preparing detailed reports to drive data-informed decision-making and coaching.
Possesses the ability to remove entitlement roadblocks when the quotes team is not available and assists customer service manager with agent feedback and coaching.
Coordinates with workforce management on agent tardies and absences and uses knowledge, tools, and applications simultaneously to quickly connect care providers with solutions.
Analyzes and interprets customer feedback to identify systemic issues, recommending strategic improvements to enhance overall service quality, working under limited supervision.
Develops and implements advanced troubleshooting procedures for challenging technical problems, ensuring effective and efficient resolutions.
Provides support to customers on a range of sophisticated product and service inquiries, leveraging in-depth knowledge and experience.
Utilizes advanced analytics to monitor and evaluate service metrics, preparing detailed reports to drive data-informed decision-making.
Executes training programs for both customers and internal teams, focusing on complex service issues and advanced product features.
Reviews and validates high-impact service requests and orders, ensuring precision and accuracy in processing and execution.
Executes customer experience initiatives by proactively identifying and addressing potential service gaps and areas for improvement.
Guides junior team members, providing advanced training and support to develop their skills and improve their handling of complex issues.
Drives continuous improvement efforts by leading initiatives to refine service protocols, integrate new technologies, and enhance customer interactions.
Requirements: Minimum required Education: High School Diploma, Vocational Education Minimum required Experience: Minimum 2 years of experience in Customer Success, Customer Service, Customer Support or equivalent.
Minimum required Certification: N/A Preferred Skills: Preferred Education: Bachelor's Degree or equivalent Preferred Experience: 3-5 years of Customer Service experience Preferred Certification: N/A Skills: Data Analysis & Interpretation, Root Cause Analysis (RCA), Troubleshooting, Customer Relationship Management (CRM) Software, Microsoft Office, Data Entry, Documentation & Reporting, Administrative Support, Escalation Management, Customer Response Management, Customer Satisfaction Techniques, Customer Service Software, Technical Support
Job Summary:
Position will primarily support the program administrators by preparing, facilitating, recording, and compiling meeting minutes for the HUD Capacity Building Grant Coalition.
Additional duties may include assisting with scheduling, follow-up communications, and organizing related documentation.
Ability to work independently and manage time effectively, prior experience supporting public health or government programs is a plus.
We are looking for someone with strong Project Management skills.
Essential Functions
- Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.
- Monitors, evaluates, collects and analyzes program data. Provides technical assistance and recommends course of action.
- Prepares interpretative reports of program goals and objectives, provision of services and programs/services ability to meet standards and regulations.
- Participates in developing policies, regulations, forms, proposal requests, implementing new procedures, monitors, develops, reviews, updates, negotiates contracts, and/or prepares grant applications.
- Analyzes problems, applies policy to problem situations, responds to requests for information and questions regarding services.
- Assists as consultant, coordinator/liaison for special programs and/or projects.
- Assesses impact of proposed rules on current operations financially and programmatically.
- May supervise professional staff engaged in monitoring functions, special projects and/or clerical staff performing record keeping functions.
JOB REQUIREMENTS
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
1 . Three years' experience in health or human services work such as applying theories, principles, laws and practices of health or human services programs and services that assist with and improve life for individuals, families, or communities such as financial support, employment, unemployment, housing, health care, disease preventlon, substance abuse, child protective services.
2. Six months experience in health or human services program administration such as overseeing and directing the development, implementation and evaluation of health or human services programs and services; planning and establishing short- and long-range program goals and objectives. Providing advice to other agency organizational units through consultation.
3. Six months experience in developing policies or procedures.
4. Six months experience in interpreting laws, rules, regulations, standards, policies, and procedures.
5. Six months experience in narrative report writing.
At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.
With a promotion comes a new opportunity to join us!
Our Administrative team is looking for a new addition to the team.
This position is responsible for ensuring customer satisfaction by timely and professional administration of all customer issues regarding their new equipment orders. The schedule of this position would be 7:30AM-4:30PM in office with the benefit of a hybrid schedule after training. Our facility is located near Carowinds Amusement Park, in Charlotte, NC.
Rite-HiteCustomer Service Representatives serve as the key conduit between our customers and our sales department.
What You'll DoGathering necessary order related information from all parties and assuring it is accurately communicated to those who need it. If unable to secure necessary information, this position is responsible for securing the assistance of the District Operations Manager, as needed.
Coordinate information flow for new equipment jobs using order logs, order management, and entry systems.
Create and maintain accurate and complete job files, work orders and information to include maintenance, reconciliations and filing processes.
Work with customers, contractors, and vendor to assure order requirements are achieved, orders are released, and shipping dates meet customer expectations.
Review vendor invoices for accuracy and properly code and post into corporate order management system and that they meet corporate accounting requirements.
Review job costs and gross profit to ensure accurate invoicing and minimize profit erosion.
Assist with resolution of collections issues.
Ensure incoming new equipment orders meet standards and advise appropriate parties if they do not.
Create and maintain accurate and complete job files.
Create Work Orders to support the equipment installation process.
Create purchase orders for allied equipment.
Maintain a strong working relationship with supported district's Installation Coordinators.
Enter and administer equipment orders for both Rite-Hite and allied equipment vendors following the appropriate procedures for each vendor. Maintain a smooth order flow, assure release dates and shipping schedule meet customer requirements. Expedite orders when necessary.
Review vendor invoices for accuracy and properly enter into the system for payment.
Process all submittals, contracts, insurance certificates, and any other similar documents necessary to release and invoice orders.
Assist District Management and sales personnel in resolving collections issues. This includes effectively interfacing with customers to ascertain and document billing procedures to assure timely payment of Arbon invoices.
Work to consolidate shipments to minimize freight costs while meeting customer requirements.
Review completed job files to ensure that profit erosion is minimized. Analyze and communicate variances to District management as required.
Cross-train with other administrative personnel to provide additional help during heavy workloads or back-up during absences.
Rite-Hitesells the best, and we hire the best. Successful candidates will possess the following qualifications:
One year of related experience minimum. Prior experience in supporting a field service operation is helpful.
A commitment to quality. Prior experience in an ISO-certified or similar quality program is a plus.
Good attention to detail
Ability to juggle multiple projects without dropping the ball
Good communication and customer service skills are also essential
#hybrid
#LI-LC1
What We Offer
At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
Join a team that delivers excellence.
Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.
Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.
Imagine a career at one of the nation's most advanced health networks.
Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.
LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.
Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.
PATIENT CARE MANAGER (RN) - FULL TIME
LVH - MACUNGIE NEIGHBORHOOD HOSPITAL
Prior Emergency Room RN experience required
Summary
Ensures and/or provides patient care in accordance with the RN job description. Assumes 24-hour accountability for the direction and management of patient care within assigned area. Manages material, financial, and human resources within the assigned unit.
Job Duties
- Oversees administrative and operational issues for the designated care delivery team.
- Functions as a department team leader to support unit and hospital goals and objectives.
- Uses effective and appropriate communication styles with patients, significant others, visitors, staff, and professional colleagues.
- Supports the Culture of Safety by following established policies and procedures which include identification and timely patient safety event reporting.
- Ensures staffing to meet patient care needs and operational guidelines.
- Fosters accountability of staff for adherence to policies/procedures/professional practice.
- Participates in coaching, counseling, and mentoring of unit personnel.
- Supports the Professional Practice Model and participates in efforts related to the key components.
- Assumes unit, clinical, and administrative responsibilities in the absence of the Director and under the supervision of the Patient Care Services management staff.
- Ensures and/or provides patient care in accordance with all responsibilities in the RN job description.
- Ensures completion of the unit's schedule in a timely and equitable manner.
- Utilizes evidence based research findings within patient care delivery, communicates research findings to co-workers and/or the professional community, attends research continuing education offerings, assists with data collections, and serves as a participant in ongoing research studies.
- Provides clinical, consultative, technical, or informational services as needed to staff, other disciplines, patients, and/or families.
Minimum Qualifications
- Bachelorβs Degree Nursing
- 3 years Registered Nurse in an acute care hospital setting.
- Ability to multi-task and prioritize work.
- Proficient in clinical practice protocols for medical procedures and patient care.
- Skilled in monitoring/assessing the performance of self, other individuals, or organizations to make improvements or take corrective action.
- American Heart Association Basic Life Support - State of Pennsylvania Upon Hire
- RN - Licensed Registered Nurse_PA - State of Pennsylvania Upon Hire
Preferred Qualifications
- Masterβs Degree Nursing
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.
Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.
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In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values.
Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills.
We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
OVERVIEW The Employee Services (HR) Coordinator serves as the primary point of contact for day-to-day human resources support.
This role provides high-quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes.
This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization.
The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
ROLE PURPOSE To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
KEY RESPONSIBILITIES Employee Support & Frontline HR Service Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism.
Ensure language access so employees clearly understand processes, policies, and expectations.
Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management Maintain accurate and up-to-date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time-Off & Compliance Tracking Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit-ready records.
Additional Responsibilities Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements: Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
2 years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi-location, or operations-based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies Bilingual communication excellence Employee-centered service mindset High attention to detail and confidentiality Calm, professional problem-solving Strong organization and follow-through Cultural awareness and empathy What Success Looks Like Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit-ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
PI6bff7ddc5fdb-7877
Independence Blvd, Charlotte, North Carolina 28212 Summary: Responsible for maintaining customer satisfaction throughout the dealership contributing to business development.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Addresses customer concerns Strives to resolve issues between customers and dealership (sales and service) Works closely with department managers to ensure customer satisfaction Follows up with customers through telephone and mailings prior to purchase Follows up with customers through telephone and mailings after purchase Follows up with customers through telephone and mailings after service Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Companyβs Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED β High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive β Business o Human Resources o Information Technology Desired Work Experience: β up to 3 years o 3-5 years o 5+ years Education/Experience: Previous customer service experience desired.
Excellent interpersonal, communication, and organizational skills are required.
Certificates and Licenses: o Valid Driverβs License o Automobile Salesperson License Computer Skills: Advanced skills in Microsoft Office products.
Ability to learn Dealership Management System and web based applications utilized in operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to sit; use hands to finger, handle, and feel.
Environment Demands: Duties are performed primarily at a desk in an office environment.
Work includes frequent clerical and administrative assignments and interaction with office, customers, and company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrickβs tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
