Access Telecare Jobs in Usa

At ASSA ABLOY Global Solutions Hospitality, our strength resides in our ability to strategically deliver leading-edge products and support to those we serve. In this competitive market, we’re proud to set the standard for success within our industry. To further promote and advance our business, we are seeking to add an experienced Project Manager to our team. This individual will help drive success by ensuring excellence in project delivery and adherence to customer centric practices.

In this position, you will work collaboratively with multiple stakeholders, both internal and external partners, as well as the larger ASSA ABLOY organization. Our organizational structure is designed to ensure that our operational requirements are clearly defined, documented and implemented so that expected standards can be achieved and maintained, issues effectively managed to resolution and business risks are minimized via prompt and strategic action.

Job Summary

Project Manager works collaboratively with Key Account Stakeholders maintaining a concentrated focus on excellence in project delivery and the overall execution is in accordance with established Key Account Contractual stipulations.

ASSA Abloy Global Solution Projects are multi-faceted and comprise varying access solutions, including mobile access technology for a host of new hotel construction and renovation projects. Project will vary in size, scope and technological complexity.

There is a continual stream of new projects assigned to the PMO throughout the month. Thus, proactive communication by the assigned project manager is critical throughout the life cycle of each project. As part of the functional requirements of the role, the Project Manager will process a large number of system related transactions in various software programs utilized by the organization.

Our ideal candidate will be able to operate efficiently in a very fast paced environment, be a self-starter, possessing a high degree of initiative to learn, effective communicator, detail oriented and maintain efficient overall desk management.

Skill Requirements:

• Exceptional collaborative skill
• Client interface and coordination experience
• Adept at overall desk management and scheduling coordination
• Ability to manage multiple projects with competing priorities
• Possess exceptional time management skills
• Must possess excellent written and verbal communication ability
• Must be solutions oriented and have sound decision making ability
• Great interpersonal skills and culture fit

Education and/or Work Experience Requirements:

• Bachelor’s Degree or equivalent experience
• Previous experience as a Project Manager
• PMP Certified is a plus
• Experience with Microsoft Office Suite, Smartsheets and Teamwork is preferred

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Data Science & Analysis

Travel Required: None

Clearance Required: Ability to Obtain Public Trust

What You Will Do:

We are currently searching for a Data Access Deputy Program Director. The Data Access Deputy Program Director is responsible for supporting the overall delivery of the program. This role involves overseeing multiple tasks, coordinating with task Program Directors, and ensuring that deliverables meet Statement of Work (SOW) objectives with high levels of customer satisfaction. This is a full-time onsite position supporting the NIH office in Bethesda, MD.

Accountable for all aspects of program delivery in coordination with the Program Director.

May oversee multiple concurrent tasks and ensure alignment with program goals.

Responsible for planning, execution, control, and direction of programmatic and technical work performed under the contract.

Ensure timely delivery of high-quality outputs that meet or exceed SOW requirements.

Maintain satisfactory-to-superior levels of customer satisfaction through effective communication and issue resolution.

What You Will Need:

Master's or Ph.D. in Bioinformatics, Public Health, Health Services, or a comparable discipline.

A minimum of TEN (10) years of experience in federal contract management or a comparable field.

A minimum of THREE (3) years of experience on contracts of similar size and complexity.

Possess a Project Management Professional (PMP) certification or professional certifications relevant to the role.

Demonstrated expertise in contract management, including compliance, reporting, and performance monitoring.

Proven ability to communicate effectively in English, both verbally and in writing.

What Would Be Nice To Have:

A minimum of SIX (6) years of experience managing projects using Agile methodologies preferred.

Strong leadership and organizational skills.

Ability to collaborate effectively with cross-functional teams and stakeholders.

Experience in data access, governance, and regulatory compliance within federal environments.

The annual salary range for this position is $171,000.00-$285,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance, and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse:

Guidehouse is an Equal Opportunity EmployerProtected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, we're advancing programs in Endocrinology Rare Disease and Oncology.

Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.

Guided by our core values of Patients, Science, and Passion, we use our TransCon drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs. Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.

Ascendis Pharma is looking to hire an experienced Director, Market Access Contract Operations to join our team. Responsibilities will include implementing market access pricing & contracting strategies and tactics across all relevant customer segments for products in our Endocrinology Rare Disease portfolio, with a primary focus on supporting the anticipated launch of an investigational treatment for hypoparathyroidism currently under review by the FDA. This role requires the ability to be both strategic and tactical, demonstrating strong leadership, project management, and communication skills.

As the Director, Market Access Contract Operations, you will oversee all aspects of contracting operations, including managing and implementing contracts, pricing agreements, and rebate programs with various stakeholders, including healthcare providers, payers, wholesalers, and pharmacy benefit managers (PBMs). This role requires expertise in contract management and reimbursement dynamics, coupled with strong leadership and analytical skills. The Director, Market Access Contract Operations plays a critical role in driving operational excellence, compliance, and financial performance through effective management of contracting operations.

This is a hybrid role that will be based in Princeton, NJ three (3) days/week and will report directly to the Senior Director, Pricing and Contracting Strategy.

• Performance Tracking and Reporting: Develop and maintain metrics, KPIs, and dashboards to monitor contract performance, pricing trends, and rebate liabilities. Generate regular reports and presentations for senior management, providing insights into contracting operations and financial performance.
• Price Reporting and Registrations: Manage state price transparency requirements, price notifications, compendia communications, and HPMS, and reporting and registration requirements, etc.
• Purchase Order and Vendor Invoice Tracking and Reporting: Oversee the validation and payment of applicable vendor invoices. Collaborate with Finance to track spending and manage accruals for applicable vendor purchase orders. Assess and provide input to department's overall yearly budget.

11pm - 7am (rotating every other weekend w/ differential)

The Patient Access Advisor is responsible for completing registration routines for patients presenting for services. The shift for this position is 11:00 p.m. - 7:00 a.m. The Patient Access Associate explains forms and obtains signatures as appropriate for the service to be provided. The Patient Access Associate verifies insurance coverage, validates medical necessity, documents prior authorization, collects patient out of pocket liability. The Patient Access Associate assures that all patients presenting for care have appropriate physician orders for the services to be provided according to hospital policy.
EXPERIENCE: Work in an acute care hospital, physician's office, or other health care agency desirable but not mandatory.
KNOWLEDGE NEEDED FOR JOB: Knowledge of office procedures and equipment, health insurance and medical terminology desired.
SKILLS NEEDS: Communication, keyboarding, operation of office equipment, telephone courtesy. Ability to process detailed information.

EDUCATION: High School Diploma or G.E.D. is required.

About Rome Health

Rome Health is a non-profit health care system based in Rome, N.Y., providing services to patients throughout Central New York. From primary and specialty care to long-term care, Rome Health delivers quality, compassionate medical care for every stage of life. We are a comprehensive health care system that connects you to the best clinicians and the latest technologies so they are easily accessible to you and your family. Rome Health is an affiliate of St. Joseph's Health and an affiliated clinical site of New York Medical College. The best care out there. Here.

Come work at the best place to give and receive care!

Elliot Health System's Access and Command Center is the hub for connecting patients to where they need to be, when they need it. We offer a suite of services that meets our patients' needs from new patient primary care scheduling, imaging scheduling, prior authorization and much more. If you are passionate about customer service, love to help people, and enjoy being part of a dynamic team, we'd love to have you join us! We offer a hybrid work schedule, a fun, collaborative environment, and an in-house trainer who can show you all you need to know!

Our Access Center Coordinator's receive incoming phone calls and online requests from both patients and referring providers for multiple Practices, Specialties and departments interested in accessing care at Elliot Health System. The key role of the Patient Assistant Coordinator is to ensure that patients, referring providers and other customers receive timely, efficient, and high-quality service.

• Initiate and coordinate registration and scheduling for new patient appointments.
• Documents all patient demographic, medical, financial, and referral information into Epic within compliance
• Triage incoming calls, and handle professionally
• Obtains all patient information required by the providers prior to an appointment
• Keeps supervisor informed of issues, especially as they relate to the interaction of the department with other areas of the Health System

• High school diploma or GED
• 2 years of Health Care experience, or 2 years of contact center environment type of work, Required
• Prior customer service work experience, Required
  • Specifically, in a contact/call center environment
• Ability to handle a high volume of calls and work in a fast-paced environment
• Epic Experience, Preferred

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

Work Shift: 8:30am - 5:00pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.

PURPOSE OF POSITION:

Provides leadership and oversight of Registration and Financial Counseling operations within the hospitals or outpatient hospital licensed sites. Supports Director of Patient Access (“PAS”) to execute the strategic vision for system-wide PAS and Financial Clearance functions. Oversees performance of PAS functions performed by clinical area staff members. Supports clinical leadership in PAS performance improvement efforts. Confirms supervisors are consistently performing productivity and quality assessments and staff are being supported in their efforts to improve their performance .Ensures that check-in/registration accuracy rates are achieved, walk-in patient clearance requirements are consistently met and patients are registered with complete information. Functional areas which report to this position include ED Registration, Admissions, OP Registration, Off-site Hospital Licensed Site Registration, Financial Counseling and the Information Desk.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Support, oversee, and manage the performance and productivity of the team as it relates to Registration, Financial Counseling and Information Desk activities and pre-defined goals/targets, while providing feedback and guidance to the supervisors and the team
2. Develop, implement, and manage efficient and effective operational policies, procedures, processes and performance monitoring across PAS
3. Confirm supervisory staff are consistently performing performance monitoring processes
4. Ensure PAS employees and non-reporting areas performing PAS functions comply with established policies, processes and quality assurance programs
5. Manage to applicable PAS Key Performance Indicators (“KPIs”). Define and implement action plans when performance is not meeting expectations. This work includes monitoring of non-reporting areas performing PAS functions
6. Ensure the team’s ability to accurately confirm eligibility of patient coverage benefits, including coverage limits, number of days, patient responsibility, and effective dates
7. Recommend new approaches to enhance and improve productivity as needed
8. Support Director of Hospital Patient Access to execute strategic vision for PAS and implement changes needed to comply with payer and regulatory requirements
9. Support CCHC strategic initiatives that require involvement from on-site patient access functions as required
10. Assess direct reports’ performance on a consistent basis and provides feedback to reward effective performance and enable proactive performance improvement steps to be taken
11. Collaborate with other disciplines to implement changes as needed for PAS
12. Define, implement, and monitor strategies to improve overall PAS efficiency
13. Maintain up-to-date knowledge of regulatory and compliance changes impacting area of responsibility and ensure employees are appropriately educated and processes are modified as needed
14. Assess workflow prioritization on a daily basis to confirm that PAS metrics and benchmarks are consistently achieved
15. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers
16. Challenges current working practices; identifies process improvement opportunities and presents recommendations and solutions to management. Engages and commits to the organization’s culture of continuous improvement by actively participating, supporting, and promoting CCHC Pillars of Excellence.

EDUCATION/EXPERIENCE/TRAINING:

• Bachelor's degree required or equivalent combination of education and experience. Master’s degree preferred
• Required three to five years’ experience in patient access financial clearance operations with at least two years being in a supervisory capacity
• Experience and knowledge of third party reimbursement and eligibility processes and regulations
• Required three to five years of demonstrated experience with Epic or comparable software applications
• Ability to evaluate personal performance against established goals
• Demonstrated goal-oriented thinking, operational and organizational skills
• An understanding of the psychology of complex corporate relationships, and an ability to influence within such an environment
• Excellent communication, leadership, delegation, and interpersonal skills
• Ability to communicate with and present to a wide variety of CCHC and external users, including senior management and physicians, as well as outside vendors and consultants
• Ability to work under pressure and manage multiple initiatives concurrently; must be able to work independently, set own priorities and meet deadlines
• Demonstrated goal-oriented thinking, operational and organizational skills

Schedule Details:

Full-Time, M-F, Occ. Evenings, Weekends, & Occ. Holidays. Rotating on call responsibilities for off shift and weekend, and rotating Holidays.

Pay Range Details:

The pay range displayed on each job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set, and education. This is not inclusive of the value of Cape Cod Healthcare’s benefits package (if applicable), which includes among other benefits, healthcare/dental/vision and retirement. For annual salaries this is based on full-time employment.

Voxology is redefining patient engagement with AI-driven solutions designed to streamline healthcare access and administrative processes. Our mission is to enable healthcare providers to deliver effortless, patient-centric experiences.

Through advanced conversational AI, we power seamless communication across voice, text, and chat—reducing wait times, improving access, and enhancing the overall patient experience. By integrating with leading EMRs, we simplify the end-to-end patient journey, from scheduling and intake to financial clearance and follow-up, allowing providers to focus on delivering exceptional care.

We’re looking for a healthcare front office professional to help improve the quality and accuracy of AI-driven patient interactions.

This is a part-time (5–10 hrs/week), remote role where you’ll review real patient calls, identify issues, and help refine how AI agents handle scheduling, intake, and patient communication.

If you’ve worked at a front desk, call center, or in patient access, this is a great opportunity to get exposure to AI while leveraging your real-world experience.

• Listen to recorded patient calls and review transcripts
• Identify issues in conversations (missed scheduling opportunities, incorrect responses, confusing workflows)
• Provide clear, actionable feedback on what should have happened instead
• Tag and label conversations (patient intent, outcomes, error types)
• Ensure AI workflows align with real-world front office processes
• Identify patterns and recurring issues across interactions

• 1+ year experience in a healthcare front office role, such as:
• Patient Access Representative
• Medical Receptionist
• Scheduling Coordinator
• Healthcare Call Center Agent
• Strong attention to detail
• Comfortable reviewing calls/transcripts and providing structured feedback
• Understand how real patient conversations and workflows operate

• Experience with EMRs (Athena, NextGen, Epic, etc.)
• Exposure to scheduling, insurance verification, or referral workflows
• Prior QA, auditing, or call review experience

• Work on real-world AI used by healthcare providers
• Directly impact patient experience and access to care
• Flexible, part-time schedule
• Strong entry point into healthcare + AI

• Location: Remote
• Time Commitment: 5–10 hours per week
• Compensation: $20–$40/hour (based on experience)

Ready to shape the future of work?

At Genpact, we do not just adapt to change—we drive it. AI and digital innovation are redefining industries, and we are leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that is shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Commercial/ Payer Analytics with Market access experience

We are seeking seasoned Senior Manager Experience in pharmaceutical and life sciences analytics, with proven expertise in Anonymous Patient-Level Data (APLD),Xponent, Plantrak & formulary access data. This leadership role demands a balance of strategic vision, deep technical acumen, and cross-functional influence. The ideal candidate will drive advanced analytics initiatives that support marketing and commercial excellence strategies, while leading global delivery teams and shaping stakeholder alignment across business units.

Responsibilities

• Lead strategic analytics initiatives across pharmaceutical, Value & Access, and healthcare payer/provider domains.
• Apply machine learning techniques to structured and unstructured data to enhance patient stratification, drive Sales and health outcomes.
• Develop analytical and statistical solutions to improve efficiency and drive innovations using Generative AI.
• Lead the development of U.S. market access strategies across therapeutic areas including formulary positioning, pricing, and reimbursement.
• Partner with global teams to align value messaging with regional payer and RAE/KAM expectations.
• Conduct and interpret advanced analytics to support decision-making on promotional strategies and effectiveness (e.g., ROI, A/B testing, campaign performance).
• Lead the Health System engagement by generating valuable insights for RAE/KAM teams.
• Able to handle complex statistical analysis to measure the effectiveness of certain campaigns and help in monitoring VCOs/KAM/NAD/NAM performance.
• Data Analysis: Leverage data analytics tools to analyze market trends, track sales performance, and provide actionable insights to sales teams.
• Design and execute test-control methodologies and statistical procedures to evaluate marketing campaign success.
• Lead predictive analytics projects including segmentation, profiling, and targeting strategies.
• Functionally and directionally lead an offshore analytics team while maintaining individual contributor responsibilities.
• Act as a strategic consultant to stakeholders, translating business needs into analytical solutions and actionable insights.
• Collaborate with data engineering and source data teams to address data quality and timing issues.

Qualifications we seek in you!

• Bachelors in Pharma/Technology/BE.
• Experience in U.S. healthcare analytics, including pharmaceuticals, biotech, or payer/provider systems.
• Machine learning and statistical modeling knowledge (e.g., XGBoost, Random Forest, NLP, deep learning).
• Knowledge on GenAI.
• Proficient in Python, SQL.
• Strong knowledge of U.S. healthcare datasets: Medicare/Medicaid, commercial claims, EMR systems, Sales & Commercial data sets in healthcare etc.
• Solid grasp of healthcare economics, policy frameworks, and regulatory constraints.

Preferred Qualifications/ Skills

• Knowledge of Spark, and data visualization tools (Power BI, Tableau) and R is preferred.
• M.Sc./M.Tech./M.Pharm
• Excellent MS Office Skills.
• Strong analytical, problem-solving skills, and technical aptitude.
• Expert verbal and written communication skills.
• High degree of energy & execution and client connect experience is a “Must”.
• Ability to work in a global environment.
• Proven work experience as a team leader or supervisor.
• Good analytical and problem-solving skills.
• Good accounting concepts.
• Good interpersonal skills.

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let us build tomorrow together.

The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Location-based Roles Danbury, CT area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

We are searching for a Patient Access Representative Supervisor to join our team!

Purpose

The Patient Access Representative (PAR) Supervisor shall be accountable for 1) Assisting in the hiring of PAR staff, and 2) successfully supervising the Patient Access Representative Team. The Patient Access Representative (PAR) Supervisor shall be accountable for supporting Full Circle Health's PAR Department to successfully assist patients to navigate the Full Circle Health scheduling process to maximize customer / patient satisfaction and clinical operations.

Schedule - 8:00am – 5:00pm, Monday - Friday daytime shifts.

Who We Are - At Full Circle Health, our vision is that every Idaho community is healthy and thriving through our commitment to outstanding care and the education of tomorrow's healthcare leaders.

Our Guiding Principles - We lead with accessibility, education and compassion on a quest for better. Better health care, better communities, better lives for the people of Idaho.

• Open Doors: We welcome all members of the community emphasizing access to care for those with limit choices.
• Open Minds: As a Teaching Health Center, we focus on creating an environment of inclusion and learning through our multiple Residency and Fellowship programs across the Treasure Valley.
• Open Hearts: Compassionate care is at our core!

Education

• High School/GED

Experience

• 3 or more years of call center, scheduling, or reception experience. Preferred
• 2 or more years of supervisor experience

Other

• Our organization is a tobacco-free workplace.
• We require immunizations for all staff to include an annual influenza vaccine as a requisite for employment. Newly hired staff who are not able to be vaccinated due to medical reasons or sincerely held religious beliefs must apply for vaccination exemption prior to employment.