Acceler8 Talent Jobs in Usa

4,006 positions found — Page 8

Division President- Restoration
Salary not disclosed
Raleigh, NC 3 days ago

Spyglass Talent Solutions, a retained recruitment firm based in Raleigh, NC, has been engaged by a specialty subcontractor based in the Southeast United States to conduct a search for an Division President.


Reporting to the Executive Vice President, the Division President is responsible for developing and executing the overall strategy of the business line, overseeing and optimizing the performance of company departments and profit centers. The Restoration Production Division focuses on large-scale commercial and structural restoration projects, including structural concrete repair, masonry repair, and waterproofing. This is not a remediation-focused business line.


As Division President, this strategic leadership role will focus on creating comprehensive business strategies, monitoring critical performance metrics, and driving continuous improvement across operational frameworks. The Division President will develop and implement leading indicators to proactively identify potential challenges, work closely with regional teams and corporate leadership, and ensure the organization's operational excellence and strategic alignment. Through strategic vision and hands-on leadership, the Division President will be accountable for enhancing internal processes, elevating customer experiences, and delivering sustained business performance across the entire business line.


Responsibilities

Team Leadership & Development

· Manage and lead recruiting, hiring, and mentoring to build a talent pipeline that supports strategic regional objectives

· Lead performance review meetings to foster transparency, address challenges, and share strategic insights

· Cultivate a culture of excellence, innovation, and customer-centricity

Strategic Leadership & Growth

· Comprehensively monitor performance of departments, identifying strategic opportunities for improvement across the business line

· Develop and leverage leading indicators to proactively identify and address potential organizational challenges

· Identify capabilities to expand, refine, or eliminate to strengthen market competitiveness.

· Establish strategic pricing models for bids and vendor relationships that support broader business objectives

· Develop and manage comprehensive budgets and resource allocation strategies

Operational Excellence

· Conduct systematic analysis of operational issues, distinguishing between isolated and systemic challenges, and implement strategic solutions

· Drive continuous improvement initiatives to enhance internal processes, operational efficiency, and customer experience

· Collaborate to create and implement comprehensive "Best Practices" that drive organizational excellence

· Strategically assess and optimize labor resources and operational capabilities across the business line

· Conduct strategic assessment tours of southeastern divisions to validate operational performance and strategic implementation

Cross-Functional Collaboration

· Align service strategies and ensure consistent execution through cross-functional collaboration

· Provide executive leadership with detailed performance reports and forward-looking strategic recommendations

· Lead comprehensive performance and job cost reviews to drive strategic decision-making

· Serve as a strategic technical advisor, ensuring technical excellence and innovation across the business line

· Leverage technology including CRM and ERP to drive visibility and forecasting accuracy.


Qualifications

· 10+ years of leadership experience in commercial building restoration

· Proven track record of driving operational excellence and customer satisfaction

· Experience developing KPIs and strategic performance metrics

· Advanced analytical and problem-solving skills

· Strong leadership communication skills

· Extensive knowledge of restoration scopes including masonry, concrete, stonework, sealants, waterproofing, and stucco

· Proficiency in Salesforce and Microsoft Office Suite

· Ability to travel throughout the southeastern United States

Not Specified
Sales Operations Coordinator
✦ New
Salary not disclosed
Miami, FL 12 hours ago

Sales Operations & Enablement Coordinator

Coordinating Processes, Projects, Timelines, and People

Coral Gables, FL

100% on-site

Monday – Friday 8 am- 5 pm

Staffing/Recruiting industry


** 2+ years of experience in coordinating processes, projects, timelines, work flows, and/or people. New Grads encouraged to apply**


Company Overview


ttg Talent Solutions is a premier national recruiting, staffing, and nearshoring firm founded by former Fortune 500 senior executives. We operate with a "Make a Difference One Person at a Time" (OPT) philosophy, providing high-impact talent solutions. We are looking for a high-energy, disciplined professional to join our leadership team and drive the day-to-day execution. Coordinating processes, projects, timelines, and people.


Role Summary

The Sales Operations & Enablement Coordinator is the engine room of our business. In this role, you will be responsible for the "traffic management" of our sales and recruiting funnel. You are not just reporting on the data—you are using it to remove bottlenecks, enforce follow-up discipline, and ensure that every client lead and candidate submission moves toward a successful placement. This is a hands-on role for someone who thrives on organization, accountability, and high-speed execution. As a core member this position carries a clear trajectory into a future management level opportunity, as our national footprint and operational complexity continue to grow.


Qualifications


  • Experience: 2–5 years in Operations, Account Management, Recruitment Operations, Sales Operations, or similar (open to most industries)
  • Education: Bachelor’s degree , Business, Communications or related majors. Or (high-potential grads with 1+ year of professional experience are encouraged to apply).
  • Technical Skills: Trouble shooting - CRM systems, LinkedIn, Video Platforms, Microsoft Office Suite
  • Attributes: Highly organized, "polished" professional presence, and the ability to hold peers and superiors accountable to deadlines.



Key Responsibilities

Pipeline Management & Accountability:

  • Conduct daily "Deal Board" reviews to ensure all active opportunities are moving through the stages of the sales cycle.
  • Enforce proper CRM user protocol.
  • Ensure all client interactions, feedback, and next steps are captured in real-time.
  • Act as the "Traffic Controller" between Sales and Recruiting to ensure candidate submittals are delivered to clients within a timely manner.

Commercial Execution:

  • Manage the "Pending Contract" queue, coordinating with the legal and finance teams to ensure MSAs (Master Service Agreements) and SOWs (Statements of Work) are executed promptly.
  • Automate and manage "Follow-up Cadences" for dormant leads to ensure no revenue opportunity is left untouched.
  • Prepare weekly "Health of the Business" snapshots for leadership, focusing on conversion rates and time-to-fill metrics.

Process Improvement & Bottleneck Removal:

  • Identify friction points in the workflow (e.g., delays in client interviewing) and propose/execute human-led solutions to accelerate the cycle.
  • Standardize templates for proposals, pitches, and candidate presentations to ensure brand consistency and speed of delivery.

Stakeholder Alignment:

  • Facilitate weekly alignment meetings between the Sales and Delivery teams to resolve resource conflicts.
  • Serve as the primary point of contact for client administrative inquiries, ensuring a high-touch, professional experience.


Compensation

Base salary ( based on experience) 15% bonus, 10 days PTO, Holidays and benefits.


Apply:

Please send your updated resume to ; Make sure your resume includes the month and year for each employment as well as your accomplishments. (This is an operations position, coordinating projects, timelines, and people, NOT selling)

Not Specified
RN Resident - ICU 0.9 FTE Night
Salary not disclosed
Talent, OR 4 days ago
Description

RN Resident - ICU at Providence Medford Medical Center is 0.9 FTE full time position working during weekdays and weekends on a night shift.

Extra Incentives:

- Night shift differential – $10.00 p/hr

Providence nurses are not simply valued – they’re invaluable. You will thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best nurses, we must empower them. Learn why nurses choose to work at Providence by visiting our Nursing Institute page.

Join our team at Providence Medford Medical Center. As a Providence caregiver, you’ll apply your specialized training to deliver world-class health with human connection and make a difference every day through your extraordinary care.

Required Qualifications:

- Graduation from an accredited nursing program.
- Upon hire: Oregon Registered Nurse License
- Upon hire: National Provider BLS - American Heart Association
- Within 6 months (180 days) of hire: National Provider ACLS - American Heart Association
- Graduation from an accredited nursing program and is newly licensed with 12 months of experience or less.

Preferred Qualifications:

- Upon hire: National Certification in area of specialty is preferred, unless otherwise indicated

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Requsition ID: 419658

Company: Providence Jobs

Job Category: Nursing-Patient Facing

Job Function: Nursing

Job Schedule: Full time

Job Shift: Multiple shifts available

Career Track: Nursing

Department: 5010 PMMC ICU

Address: OR Medford 1111 Crater Lake Ave

Work Location: Providence Medford Medical Center

Workplace Type: On-site

Pay Range: $51.36 - $77.36

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

PandoLogic. Category:Healthcare, Keywords:Critical Care Nurse, Location:Talent, OR-97540
Not Specified
Administrative Assistant
Salary not disclosed
Los Angeles, CA 6 days ago

Are you an experienced Administrative Assistant with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Administrative Assistant to work at their company in Los Angeles, CA.


Primary Responsibilities/Accountabilities:

  • Provides administrative support to a department or individual. Duties may include:
  • Word processing, filing, faxing, answering phones, receiving and directing visitors, scheduling, financial record keeping, coordinating meetings and conferences, obtaining supplies and sorting/distributing mail.
  • May work on special projects.
  • Strong communication skills and organizational skills are essential.
  • Familiarity with MS Office required.


Qualifications:

  • Looking for a candidate who has been a previous Legal Assistant or Legal Admin before, supporting litigation. Regulatory experience preferred- if someone worked in the legal department of a utility company.
  • Looking for someone who understands formatting of legal documents, someone who has experience with SharePoint and possibly iManage Repository.
  • This person will be supporting litigation paralegals, helping with scheduling meetings, helping paralegals write interrogatories and boilerplate templates, and helping with legal documents.
  • Looking for someone with a background in litigation, specifically, if they don't have regulatory experience, then personal injury litigation would be okay. She is not looking for an Executive Admin.
  • High school diploma required.
  • 5-8 Years of Experience.
Not Specified
Business Analyst
🏢 Talent Software Services
Salary not disclosed
Miami, FL 2 days ago

Are you an experienced Business Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Business Analyst to work at their company in Miami, FL.


Position Summary: First point of contact for technical support inquiries received in the Latam (Brazil) Client Servicing department from high revenue clients via email or phone channel. Day-to-day activities will include being responsible for reading, analyzing and/or determining appropriate handling and resolution of technical requests. Requests consist of treasury, cash management, card and/or depository products, which are being operated by the client through the bank's electronic platform. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support. Work location is Miami Lakes, FL.


Primary Responsibilities/Accountabilities:

  • Serve as a seasoned, proficient technical liaison between our systems to train, educate and support LATAM clients.
  • Responsible for interfacing with med/high revenue clients.
  • Provide technical systems and software support for the modification, implementation, or conversion of business systems.
  • Support the process of translating business needs into formal Business Requirements deliverables.
  • Act as liaison between business unit and software, hardware developers, and vendors.
  • Participate in the design, development, and implementation of complex applications or systems, often using new technologies.
  • Participate as an individual contributor on projects, completing activities as part of a team related to special initiatives or operations.
  • Conduct discussions with Clients in a confident manner.


Qualifications:

  • Portuguese and English required, Spanish a plus.
  • 1-2 years Banking/Financial industry experience.
  • 1 year of experience working with customers.
  • Oral & Written Communication
  • Active Listening
  • Time Management
  • Critical Thinking
  • Relationship Building
  • Collaborating
  • Quality Assurance
  • Problem Solving
  • Multitasking (i.e., ability to navigate multiple computer systems while interacting with the customer)
  • Microsoft Excel, Outlook, PowerPoint, Word
  • Intermediate ability in computer skills.
  • IT degree preferred or substantially equivalent experience.
  • Preferred 3 years minimum experience with technical support or banking services
  • Excellent communications skills, and ability to present to an audience.
  • Ability to work under pressure in a team environment.
  • Ability to liaise with all levels of the firm and people with different experiences and backgrounds.
  • Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.
  • Comfortable receiving ongoing performance feedback and coaching.
  • Comfortable with ongoing change and learning new technology/processes.
  • Ability to analyze and resolve customer inquiries.
  • Ability to provide a positive customer experience through creative solutions.
  • Ability to engage with customers, begin a conversation, build rapport, and handle objections.
  • Strong attention to detail
Not Specified
Continuous Improvement Manager
Salary not disclosed

Insero Talent Solutions is recruiting a Continuous Improvement Manager for a fast growing manufacturing company in Rochester, NY.


Position Summary

Reporting to the Plant Manager, the Continuous Improvement Manager leads process optimization initiatives across all departments to enhance efficiency, productivity, and quality. This role drives Lean, Six Sigma, and Kaizen methodologies to identify opportunities for waste reduction, standardization, and performance improvement. The individual will collaborate with cross-functional teams to implement sustainable process changes that deliver measurable results in safety, quality, delivery, and cost.


Key Responsibilities

  • Lead and facilitate continuous improvement projects to enhance operational efficiency and product quality.
  • Analyze data to identify performance gaps and develop strategies to address root causes.
  • Implement Lean and Six Sigma tools to streamline workflows and eliminate waste.
  • Partner with department leaders to develop and execute improvement action plans.
  • Standardize processes and establish best practices across manufacturing and administrative functions.
  • Monitor KPIs and use visual management tools to track progress and communicate results.
  • Support training and development programs that promote a culture of continuous improvement.
  • Collaborate with Quality, Engineering, Supply Chain, and HR teams to integrate improvement initiatives across all business functions.
  • Prepare reports, presentations, and data-driven insights for leadership review.
  • Ensure all improvement activities align with company objectives, safety standards, and regulatory requirements.


Qualifications

  • Bachelor’s degree in Engineering, Business, or a related field (Master’s preferred).
  • Minimum 5 years of experience in manufacturing or operations with a focus on continuous improvement.
  • Lean Six Sigma Green Belt certification required; Black Belt preferred.
  • Proven track record in process optimization, cost reduction, and performance improvement initiatives.
  • Strong analytical, project management, and problem-solving skills.
  • Excellent communication and leadership abilities with a collaborative mindset.
  • Proficiency in Microsoft Office, ERP systems, and data analysis tools.

Core Competencies

  • Strategic and analytical thinking
  • Strong facilitation and coaching skills
  • Data-driven decision making
  • Excellent organizational and interpersonal communication
  • Adaptability and results orientation
Not Specified
Encompass Administrator
Salary not disclosed
Nashville, TN 2 days ago

Homeland Talent Solutions has partnered with a well-established, relationship-focused financial institution to hire an Encompass Administrator. This company is known for delivering personalized banking and lending solutions while maintaining a strong commitment to operational excellence, regulatory compliance, and community impact.


In this role, the Encompass Administrator will be responsible for the design, configuration, testing, documentation, and deployment of system enhancements within the Encompass platform. This individual will ensure the system operates efficiently while supporting mortgage lending regulations and information security standards.


The Encompass Administrator serves as the internal expert for user administration, loan access configuration, and business rule management, helping maintain a streamlined and fully paperless lending environment. Working cross-functionally with lending, operations, and technology teams, the Encompass Administrator will also develop custom reports, support system integrations, and deliver targeted training to improve user adoption and productivity.


This role plays a critical part in maintaining the performance, integrity, and long-term scalability of the Encompass system, helping the organization continue to provide exceptional service to its customers.


Responsibilities

  • Design, document, configure, test, and deploy approved system changes and enhancements within the Encompass platform
  • Partner with Compliance and Security teams to ensure Encompass operates in alignment with applicable mortgage lending regulations and information security standards
  • Identify and recommend system improvements that enhance efficiency, productivity, and user experience
  • Research updates and functionality changes in new Encompass releases and related integrated applications
  • Manage user accounts, roles, profiles, security settings, and loan access permissions
  • Maintain and update business rules governing data entry, workflow progression, and regulatory compliance across business units
  • Configure and maintain loan setup settings to support evolving business needs
  • Maintain the document library, develop custom documents, and manage eFolder settings to support a fully paperless environment and required document retention standards
  • Create, maintain, and enhance reporting capabilities, including building custom reports for various business groups
  • Manage integrations with third-party vendors and service providers
  • Develop and maintain custom fields, forms, and data entry screens
  • Conduct routine reviews of system configuration, code, data integrity, and usage to ensure long-term platform performance and adoption
  • Collaborate with project managers, business analysts, developers, and subject matter experts on enhancement requests and system improvements
  • Create and maintain technical documentation for processes, features, and workflow updates to support clear communication with end users
  • Partner with the Training team to identify learning needs related to new features, enhancements, and common user issues
  • Deliver training sessions for business units on system updates and new functionality
  • Prepare and support reporting requirements for regulatory examinations, including electronic data submissions to regulatory agencies
  • Ensure Help Desk tickets are addressed promptly and accurately while gathering user feedback to improve service and system performance
  • Resolve system issues quickly and provide additional user training when needed


Requirements

  • 3+ years of experience in the mortgage banking industry
  • 3+ years of experience as a Loan Origination System (LOS) Administrator, preferably with Encompass 360 Banker Edition or a comparable mortgage LOS platform
  • Bachelor’s degree in Business, Computer Science, or a related field, or equivalent work experience (5+ years) in a related role
  • Strong understanding of the mortgage loan lifecycle, from point of sale through servicing and secondary market processes
  • Highly detail-oriented and organized, with the ability to manage multiple initiatives simultaneously
  • Proven track record of meeting deadlines, delivering high-quality results, and demonstrating accountability and ownership
  • Demonstrated leadership abilities, sound judgment, and the ability to collaborate effectively within a team environment
  • Strong analytical and problem-solving skills, with the ability to evaluate information from multiple sources, resolve conflicts, and translate business needs into functional requirements
  • Excellent written and verbal communication skills
  • Experience working with and developing requirements for application developers
  • Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio
  • Working knowledge of Microsoft Visual Basic / VBNet syntax
  • Advanced Microsoft Excel skills, including formulas, pivot tables, and macros
  • Intermediate Microsoft Word skills, including mail merge
  • Experience with project management tools and ticketing systems
  • Functional understanding of SQL, XML, SOAP, and IIS web services


Additional Information

**Candidate must reside within the company’s footprint, which includes Tennessee, Alabama, Kentucky, and parts of North Georgia (excluding metro Atlanta).


Benefits

This position offers a base salary ranging from $80,000 to $120,000, depending on experience, along with bonus opportunities. Our client provides a comprehensive benefits package that includes medical, dental, and vision coverage, as well as HSA and FSA options. Additional benefits include paid time off (PTO), a 401(k) plan with company match, an Employee Assistance Program (EAP), and an Employee Stock Purchase Program (ESPP). The company also provides company-paid life insurance, along with a variety of other benefits designed to support employees’ overall well-being and financial security.


Summary

Apply today!




EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Not Specified
Project Scheduler
🏢 Talent Software Services
Salary not disclosed
Detroit, MI 2 days ago

Are you an experienced Project Scheduler with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Project Scheduler to work in their company in Detroit, MI.


Position Summary: This position involves assisting in the scheduling of purchases and sales as they are received. The role requires providing the necessary data to generate profit and loss statements.


Primary Responsibilities/Accountabilities:

  • Assist in the scheduling of purchases and sales transactions.
  • Provide data to support the generation of profit and loss statements.
  • Utilize knowledge of commonly used concepts, practices, and procedures within the field.
  • Follow instructions and pre-established guidelines to perform job functions.
  • Work under general supervision.


Qualifications:

  • 0-2 years of related experience.
  • High School diploma or equivalent.
Not Specified
Training and Development Manager
Salary not disclosed
San Antonio, TX 2 days ago

About the Company


This role is ideal for a hands-on learning leader who understands the realities of the plant floor and is equally passionate about developing professional staff, building early-career pipelines, apprenticeship programs, and confident frontline leaders.


About the Role


What You’ll Do

  • Lead manufacturing, safety, quality, and operational training
  • Design & develop professional leadership development Programs
  • Design and oversee apprenticeship and workforce development programs
  • Build structured onboarding and early-career development pathways
  • Develop first-time supervisors and frontline leaders
  • Partner closely with leadership to close skill gaps and improve performance
  • Create practical, on-the-floor learning that drives real results



Responsibilities

  • Experience supporting manufacturing or industrial environments
  • Proven success designing training for hourly, technical, and leadership populations
  • Strong facilitation and stakeholder partnership skills
  • Passion for developing people and building sustainable internal talent pipelines



Qualifications


Required:

  • Bachelor’s degree in Human Resources, Organizational Development, Education, Business, Engineering, or related field
  • 7+ years of experience in training, learning & development, or workforce development
  • Experience supporting manufacturing, operations, or industrial environments
  • Experience with learning management systems (LMS) and training documentation
  • Proven ability to design and facilitate training for hourly, frontline, and leadership populations
  • Strong facilitation, communication, and stakeholder management skills


Preferred:

  • Experience supporting safety, quality, or continuous improvement initiatives
  • Familiarity with OSHA, GMP, ISO, or similar manufacturing standards
  • Experience training first-time supervisors or team leads
  • Lean, Six Sigma, or adult learning certifications



Why This Role Matters


This is a high-impact role with direct influence on safety, productivity, leadership readiness, and retention. You won’t just deliver training—you’ll help shape the future workforce.


If this sounds like a role where you could make a difference—or if someone comes to mind—feel free to reach out or apply directly.

internship
Application Analyst
🏢 Talent Software Services
Salary not disclosed
Lake Elmo, MN 2 days ago

Are you an experienced Application Analyst with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Application Analyst to work in Lake Elmo, MN.


Position Summary: The Application Analyst III is responsible for working with assigned internal clients to assist them in achieving their business objectives. The Analyst will drive results through the effective development and support of key business applications such as Client Signature and other commercial banking technology applications, including Sageworks Abrigo, CML and LaserPro. The Application Analyst will work with vendors to integrate and support third-party solutions. Key responsibilities include managing in-house applications, writing specs for new application needs, implementing applications, and supporting and testing existing applications for various issues and updates. The Application Analyst III leads others in the design, configuration, build, and daily support of these solutions and actively engages with business partners to solve business problems. A strong passion to continuously improve the user experience and enterprise efficiency is required, as this role will work to turn ideas into deliverables and valuable business solutions.


Primary Responsibilities/Accountabilities:

Support and Manage Current Applications

  • Demonstrate broad expertise in appropriate software applications used and supported by the organization. This position supports primarily Commercial Lending Applications such as Abrigo, Laser Pro and CML. An understanding of commercial systems such as Client Signature
  • Knowledge of API implementation and third-party integration best practices is an important aspect of the role.
  • Continually build product knowledge of existing product features and product requirements.
  • Manage, coordinate, and provide consultative support to the day-to-day functioning of business line clients.
  • Provide superior customer service to external/internal clients, including response to incidents, proactively notifying customers of issues, assessing and communicating business impact, and identifying root causes.
  • Lead monitoring and testing of new releases and systems, as well as changes and fixes to existing systems, to ensure effective implementation.
  • Analyzes system logic and uses evaluative judgment to make recommendations and implement enhancements or fixes.
  • Communicate and address complex application problems/issues and planned resolution to key stakeholders, including management, development teams, end users and unit leaders.
  • Clearly communicate complex technical solutions in a manner that is understandable to internal customers and other partners.
  • Must be able to understand, generate, and amend technical documentation in addition to completing formal process documentation.

Facilitate enhancements in line with changing business needs

  • Create and foster partnerships with internal stakeholders to develop a solid knowledge base of the business, including needs and opportunities specifically related to application/IT platform solutions.
  • Formulate and define scope and objectives for changes through research and fact-finding combined with an understanding of business systems and industry standards; documents requirements.
  • Research and review new or upgraded application functionality with business partners to help them prepare appropriate training and procedures updates.
  • Develop and cultivate relationships with vendors and external industry contacts; work closely with vendors to ensure third party applications operate as documented.
  • Provide intermediate to complex analysis, supporting the planning and implementation of systems and upgrades, and process changes.

Compliance and Risk

  • Prepare documentation of changes for SOX, internal and external auditors, and other regulatory agencies, as needed.
  • Maintains current knowledge of industry developments including changes in technology and regulations.
  • Review and monitor analytics, statistics, and relevant data/information.

Key Competencies for Position

  • Problem Solving/Decision Making
  • Seeks and leads efforts to identify what caused the issue; incorporates input from multiple sources to ensure effective action and shared ownership; decisions are sound based on what was known at the time and are based on a blend of analysis, wisdom, experience, and judgement. Examine problems from various angles and remains open to exploring solutions based on inputs from various perspectives. Recommend process improvements as appropriate to prevent future issues.

Collaboration

  • Builds rapport and effective relationships with all levels of internal and external stakeholders. Strives to find effective solutions by engaging different ideas, perspectives, and line of business expertise when analyzing a situation or developing a solution. Asks others for their ideas and opinions and works together to form decisions and plans. Actively seeks, develops, and maintains trusted relationships with others to achieve business goals and objectives. Establishes effective cross-functional working relationships with business and technology stakeholders.

Drive and Execution

  • Self-motivated and committed to achieving established goals, overcoming obstacles, and continuously learning to improve performance. Learns from experience and strives to improve skills to do the job effectively. Actively seeks ways to improve current methods, systems, processes and procedures. Effectively collaborates with others to change/challenge work processes and methods in order to improve performance/achieve goals.

Planning and Organizing

  • Ability to determine a course of action, set and manage priorities, and ensure optimal resources to achieve individual and/or team objectives. Sets clearly defined objectives, plans, activities, and tasks to achieve goals; plans for contingencies. Manages assigned tasks within a project with limited supervision.
  • Strong attention to detail and organization including the ability to prioritize and re-prioritize work effectively. Adapts to unexpected changes in circumstances to ensure targets/deadlines are met.


Qualifications:

  • 5-6 + years of experience with Commercial Loan Origination Systems.
  • Expert-level knowledge of Abrigo and Laser Pro preferred.
  • Bachelor's degree in computer information systems, Computer Science or equivalent work experience.
  • Professional experience developing, maintaining and supporting banking and financial systems.
  • Understanding of the Software Development Lifecyle (SDLC) and Agile best practices.
  • Ability to manage multiple concurrent projects/tasks.
  • Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization.
  • Ability to travel and stay overnight as needed.
Not Specified
jobs by JobLookup
✓ All jobs loaded