Jobs in Whittier, CA

Since its establishment in 2000, Walong Marketing, Inc. has been dedicated to meeting the gourmet food needs of Asian American communities. With our global resources and nationwide shipping network spanning more than five distribution centers, we deliver the most authentic Asian foods to every corner of the United States. We are committed to the community and emphasize the importance of food and cuisine in daily life. Walong Marketing Inc. welcomes you to join our team!

Summary:

As a Salesperson, your main responsibility is to provide support to the sales team by performing administrative and customer service tasks. You will work closely with the sales team to ensure customer satisfaction and help achieve sales targets. Your primary goal is to assist the sales team in generating revenue for the company.

Responsibilities:

• Greet and assist customers in the store or over the phone.
• Respond to customer inquiries and provide product information.
• Process customer orders and payments accurately.
• Revise sales orders and follow up on backorders, claims, and contracts.
• Communicate with stores, buyers, and distribution centers to ensure sufficient quantities, correct system pricing, and timely delivery.
• Collaborate with the accounting department to ensure on-time payments.
• Assist in sales meetings and events.
• Provide administrative support to the sales team, including data entry, filing, and record-keeping.
• Follow up with customers regarding orders, shipments, and deliveries.
• Perform other duties as assigned by management.

Qualifications:

• High school diploma or equivalent required; college degree preferred.
• 2+ years of experience in Customer Service, Sales, Purchasing, or a related role.
• Bilingual in English and Vietnamese required.
• Bilingual in Mandarin is a plus.
• Intermediate in Microsoft Office Suite and other relevant software.
• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to maintain a professional and courteous tone in email communications with all stakeholders.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to work effectively in a team environment.
• Authorized to work in the United States without sponsorship.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Position Details:

• Employment Type: Full Time.
• Location: 6530 Altura Blvd., Buena Park, CA 90620.
• Travel Requirement: Up to 50%.

Benefits:

• Medical, Dental, Vision, and Life Insurance.
• 401 (k) Retirement Saving Plan with 4% Company Match.
• Long-Term Services Award.
• Paid Time Off.

Compensation:

The pay range for this job is around $22 - $28 per hour. This is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, your education, skills, qualifications, experience, and location.

Privacy Statement:

By submitting your information, you acknowledge that you have read our privacy statement (copy of which is available at the worksite) and available at and consent to receive communications from us.

Disclaimer:

Our goal is to be a recognized leader in the industry while providing a great workplace for employees. Please note the job descriptions are intended to describe the general nature and level of work being performed by people assigned to the position. They do not cover all the details of skills, duties, or responsibilities required for the positions. Thus, they are not to be construed as an exhaustive list of all skills, duties, and responsibilities required for personnel. All personnel may be required to perform duties outside of their normal responsibilities as instructed by management. Skills, duties and responsibilities may change at any time with or without notice. We are an E.E.O. employer.

About 99 Ranch Market

99 Ranch Market is one of the largest Asian supermarket chains in the United States. We have store locations in California, Nevada, Texas, Washington, Oregon, Maryland, Massachusetts, Virginia, New Jersey and more to come! We are passionate and honored to be shaping the Asian Supermarket culture within the grocery industry. As 99 Ranch Market expends, we have new positions open. We welcome new members to grow alongside with the family.

Sports Marketing Manager

We’re relocating our office to Long Beach (near LGB) this summer. Our hybrid schedule will shift to four days onsite (Mon–Thurs) with Fridays remote.

WE ARE SPEEDO

The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America’s #1 goggle brand.

From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships.

Speedo is not where we work, but is who we are.

It’s watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do.

Speedo is a part of the Pentland Brands Limited Family.

We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we’re the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE

The Sports Marketing Manager leads Speedo’s athlete and partnership strategy across North America. This role owns the development, execution, and performance of Speedo’s athlete, NIL, federation, university partnerships, ensuring investments drive brand leadership, cultural relevance, and measurable commercial impact.

As a “player-coach,” this role combines strategic leadership with hands-on partnership management, working closely with internal teams, external partners, and athletes to elevate Speedo’s presence from grassroots to elite levels.

PRIMARY RESPONSIBILITIES

Athlete & Partnership Strategy

• Co-create and execute the North America athlete and partnership strategy in alignment with Global athlete strategy, with ownership of Premier, National, NIL, and regional partnerships.
• Own relationship strategy for Team Speedo athletes, alumni, legends, coaches, agents, and key partners.
• Manage day-to-day relationships with North America–based Team Speedo athletes and partners, and coordinate with Global teams on in-market activation of Global athletes.
• Support athlete contract negotiations, renewals, and onboarding in partnership with Legal, Finance, and Global teams.
• Build and maintain a robust pipeline of emerging and established athletes.
• Lead Speedo’s NIL strategy, ensuring athletes align with brand values and long-term growth ambitions.

Federation, University & Team Partnerships

• Own Speedo’s highest-impact partnerships with federations, universities, and teams.
• Partner closely with Team Sales to ensure partnerships drive brand visibility, product adoption, and wholesale ROI.
• Oversee partnerships with organizations such as USA Swimming.
• Ensure contractual obligations are met and partnerships are activated consistently and effectively.

Activations & Events

• Lead the planning and strategic direction for athlete appearances, content, and key event activations across North America.
• Partner with Brand Marketing to shape campaigns and athlete storytelling frameworks, ensuring alignment with Speedo’s brand voice and Global narratives.
• Oversee athlete activation plans for major moments including Olympic Trails, collegiate champioships, national meets, and federation gatherings.

People Leadership & Team Development

• Directly manage and develop the Sports Marketing Specialist, providing strategic direction, clear priorities, and performance feedback.
• Set activation standards and ensure high-quality execution across athlete, partnership and event initiatives.
• Foster strong collaboration between Sports Marketing, Brand, Social, Product and Sales teams through clear role definition and communication.

Measurement & Reporting

• Track, analyze, and optimize sponsorship ROI, athlete performance, and partnership outcomes.
• Deliver clear reporting and strategic recommendations to senior leadership.
• Ensure activations drive measurable brand and commercial results, including on-site retail impact.

QUALIFICATIONS & EXPERIENCE

• 5–7 years of experience in sports marketing, athlete management, or sponsorships - ideally within swim, Olympic, or performance sports.
• Deep understanding of NIL, collegiate sports, and partnership marketing.
• Proven experience managing or supporting partnerships with federations, athletic programs, or sports organizations.
• Excellent relationship management and communication skills with athletes, agents, and sports partners.
• Demonstrated ability to execute strategic programs and measure performance.
• Collaborative, proactive, and passionate about Speedo’s mission and competitive heritage.
• Positive, energetic, and fun - able to inspire athletes, partners, and teammates while representing Speedo’s competitive heritage.
• Adaptability and resilience in a dynamic, fast-paced market environment, with a proactive approach to identifying opportunities and addressing challenges.

Pay Range: $110,000 - $125,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

The Store Planning Manager supports end-to-end planning and execution of new store openings, remodels, and special projects. This role works closely with Store Planning, Construction, and external vendors to ensure project timelines, design standards, and fixture/material requirements are accurately coordinated and delivered on schedule.

Job Expectations and Performance Standards

At Windsor, high-quality performance is expected and all job duties must be carried out safely and ethically. This role requires the candidate to support the company’s Mission Statement and Core Values by contributing both individually and as a team member towards meeting company goals. The candidate will maintain a friendly, respectful, professional, and optimistic demeanor, and is responsible for consistently complying with all company policies, procedures, work rules, and guidelines.

Essential Job Functions & Responsibilities:

• Demonstrate strong communication skills and ability to effectively oversee store planning projects. Assists in the planning, scheduling, and tracking of new store builds, remodels, and refresh projects.
• Manage project timelines, ensuring all milestones and dependencies are communicated to cross-functional partners.
• Update and maintain store planning documents, including planograms, fixture inventories, and sign packages.
• Track all fixtures, millwork, and material orders for assigned projects.
• Partner with Construction to support scheduling, site readiness, and installation coordination.
• Manage and track Service Channel work orders.

Key Qualifications & Requirements:

• Must be able to travel independently 10-15% of time and drive as needed to assigned areas.
• Strong interpersonal skills, with the ability to develop relationships across all levels.
• Strong organizational and time-management skills with the ability to prioritize and manage multiple store planning projects simultaneously.
• Excellent written and verbal communication skills, with a proven ability to collaborate effectively across cross-functional teams and leadership.
• Experience with CAD or similar store layout and design software is a significant plus.
• Familiarity with reading floor plans or technical drawings.

Physical/Environmental Demands and Overtime & Availability:

• Must be able to lift/move 0-35 pounds and be able to work in the Woodshop environment.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER

About Grocery Outlet

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.

Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.

The Independent Operator Role

The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.

Key Responsibilities:

• Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
• Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
• Buying & Merchandising: leveraging Grocery Outlet’s unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
• Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
• Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
• Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.

Benefits:

• Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
• Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
• Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
• Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.

Qualifications:

• Minimum of 4 years’ retail store Management or multi-unit restaurant management experience.
• Entrepreneurial mindset with a passion for retail and customer service.
• Strong leadership skills and the ability to build and develop a team.
• Business acumen, including financial and operational management experience.
• Willingness to relocate and commit to the full training and onboarding process.
• A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.

This is not the right opportunity for you if you…

• Are looking for a passive investment or absentee ownership.
• Are interested in selling property or real estate to Grocery Outlet.
• Are expecting Grocery Outlet to build a store in a specific location at your request.

If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!

Grocery Outlet Privacy Policy -

As we continue to enhance our digital customer experience, we’re seeking a dynamic temporary Ecommerce Manager to lead key growth initiatives across our ecommerce website.

The temporary Ecommerce Manager will be responsible for owning key strategic areas of our digital business, including but not limited to: planning and executing site content on Shopify, optimizing the online customer journey including reporting, and driving impactful digital promotions and campaigns. This role is ideal for someone who thrives in an entrepreneurial environment, who can lead strategy development and execute creatively to deliver results.

Essential Job Functions & Responsibilities:

• Lead the strategy, optimization, and performance of the Windsor eCommerce homepage in addition to key digital touchpoints across
• Oversee daily content updates and overall site experience in partnership with product, UX, customer service and engineering teams
• Drive KPIs around site engagement and conversion while delivering ongoing analytics reporting and actionable insights
• Collaborate with merchandising, design, SEO and marketing teams to leverage site content, identify opportunities and optimize on-site incentives
• Develop and deliver seamless omnichannel promotions in partnership with buying, marketing and customer service teams
• Manage on-site discount code creation, execution and maintenance alongside sitewide promotional initiatives
• Lead cross-functional efforts to monitor, report on and improve page speed and overall web performance, driving higher conversion, stronger search visibility, and an enhanced user experience
• Partner with our third-party returns vendor to optimize the online customer returns experience
• Own the brand protection initiative in partnership with our third-party vendor to identify and remove counterfeit listings and fraudulent websites
• Analyze eCommerce trends and competitor insights to guide best practices and support strategic planning for

Key Qualifications & Requirements:

• Business or Communications related degree
• Fashion retail or DTC brand experience
• Minimum 5+ years experience in a fast-paced, ecommerce business, with direct experience managing site content
• Must have hands-on experience using Shopify Plus

• Strong analytical skills, with proven experience working with reporting and analyzing data to drive results
• Strong market research skills & a knowledge of the fashion industry
• Strong writing &presentation skills
• Experience leading projects and working collaboratively across departments
• Proven experience driving change and innovation online
• Ability to multitask and meet deadlines, whilst maintaining close attention to detail

Physical/Environmental Demands and Overtime & Availability

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements(motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

*

Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.

Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.

To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Melrose as our Full-Time Key Holder. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.

What we´re looking for:

• Strong communication skills
• Positive and enthusiastic and proactive attitude
• Interest in fashion and/or arts in general
• Ability to engage with clients and create a WOW experience
• Open to work 40h+/week, including weekend availability

You’ll be responsible for:

• Safely opening and closing the store
• Assuring excellent customer service, by performing and supporting the team
• Oversees day to day operations
• Can handle returns/ customer sensitive issues
• Assuring store visuals are kept up to date and up to standards
• Assuring stock room is being maintained organized by selling team
• Training and coaching team
• Providing feedback on the days business
• Securing sales
• Deliver outstanding styling sessions
• Establish loyalty within the community

Compensation and Benefits

• Compensation: 26/hr paid biweekly basis
• Monthly Comission
• Health Insurance (Medical, Dental, and Vision)
• 401 (k) + Employer Match
• 20 business days - PTO
• Employee Discount on FARM Rio Products.

FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

TravisMathew is a premium apparel brand that exists because we seized an opportunity—and we’re inviting you to take yours. Back in 2007, we saw there weren’t many companies whose clothing bridged the gap between performance and lifestyle, so we created our own. Inspired by the sun, surf, and sand of Southern California, we became a leading innovator in lifestyle performance apparel by making clothes for real life—plus working with premium wholesalers, building a leading e-commerce business, and opening retail stores around the world. We invite you to join team TravisMathew.

The Supervisor is responsible for managing and maintaining the in-store sales and service experience and promoting sales culture within the retail store to achieve or exceed sales, KPIs and profitability goals.

ROLES AND RESPONSIBILITIES

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking
• Provide mentorship to part-time and seasonal client associates

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Experience with back office operations management, visual merchandising and recruitment / training
• Strong written and verbal communication skills
• Ability to manage and mentor a team
• Ability to work effectively and collaboratively with cross-functional teams and stakeholders
• Ability to make decisions independently, or escalate when applicable
• Ability to work non-traditional hours; weekends, evenings and holidays

EDUCATION AND EXPERIENCE

• Bachelor’s Degree in Business or related field preferred
• 1-3 years’ experience in retail store management
• 2 years’ experience in a client services related capacity

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT (if applicable)

• Work is performed in a designated professional office workstation and environment.
• Extensive use of office equipment to include computer, calculator, copier, fax, and other business-related machines and software.

Shared Imaging is a privately held organization that has been committed to growing organically and has doubled our revenue in the past 10 years and is committed to having the best technology possible to help support our clients. We pride ourselves on our "White Glove" service model by delivering the best patient experience possible.

Shared Imaging is currently looking to hire a Full Time PET/CT Technologist in the Los Angeles, CA area with up to a $20,000 sign-on bonus!

Work Schedule (Los Angeles Medical Center)

• Friday, Saturday and Sunday
• 12 hour shifts (6AM - 630PM)
• Additional days may be needed for coverage

The ideal candidate must possess:

• NMTCB - OR - ARRT with Nuclear
• California state license with venipuncture
• 2+ years industry experience
• BLS/CPR Certification
• Self-starter with the ability to multi-task
• Understanding of Joint Commission
• Hard working, detail-oriented, technologist committed to outstanding patient care
• Ability to work autonomously and as a member of a team
• Team player with a positive attitude
• Ability to work at additional locations

We value our employees and we want them to be healthy and happy. We offer competitive salaries, travel allowance and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared imaging is a truly great place to work!

• Health, dental, and vision insurance
• Company paid dental (with applicable health plans)
• 401k matching
• Company sponsored life insurance
• Voluntary supplemental life insurance
• Voluntary short term / long term disability options
• Flex PTO & paid holidays
• Company swag
• Health club reimbursement
• Childcare discount
• Wellness program with generous incentives
• Employee recognition programs
• Team building events & employee appreciation lunches
• Referral bonus programs
• Job training & professional development

This is a non-exempt hourly position with possible earnings of $131k - $141k/year with up to a $20,000 sign-on bonus, plus relocation and travel allowance for longer commutes.

The hourly range for this role is $60/hr. to $65/hr., with daily guaranteed overtime (3, 12-hour shifts) however, base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. This position is also eligible for a performance-based merit increase annually. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

We require that all Shared Imaging LLC employees have a completed background check and drug screen on file.

Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions, and termination.

SCPMG is a physician-led partnership organization with a patient-centered and evidence-based approach to high quality medicine, is actively seeking Urgent Care Physician to join our clinic in Downey, California.

Schedule: Full-Time

Salary Range: $413,275.00 to $429,419.00

Potential Premium Earnings: $46,944.00

Highlights:

• Flexible Schedules including as little as 3 shifts per week. 8,10, and12 hours shifts available.
• Opportunities for internal moonlighting and premium pay
• 1/2 day paid non clinical education time weekly
• No overnight call
• No panel and no in-box
• A fulfilling practice free from the hassles of running an office that focuses on patient care in a nonprofit setting

Requirements:

• Board Certified or Board Eligible in Family Medicine or Emergency Medicine

Overview:

Competitive Compensation and Benefit Package

The comprehensive benefits and longevity-based compensation package offered by Southern California Permanente Medical Group (SCPMG) enables physicians to focus on what they do best – provide their patients with exceptional care.

• Medical/dental/vision coverage

• Supplemental medical coverage

• Special dependent coverage

• Vacation/holiday/sick/education time and leave (prorated to work schedule)

• Retirement and savings plans

• Relocation package

• Professional liability coverage

• Public Service Loan Forgiveness (PSLF) eligible

Partnership of SCPMG

• Transition to a Partner/Owner of SCPMG

• Eligible after three consecutive years of full-time employment (six consecutive years of part-time employment)

• Increased benefits (e.g., compensation, retirement, life insurance)

• Voting rights on organizational decisions

About the area

The city of Downey is rooted in culture, history, and community. As one of Los Angeles' gateway cities between Los Angeles and Orange Counties and bordered by multiple major freeways, residents enjoy Downey's quiet, family-friendly environment as well as convenient access to attractions and social scenes in both counties.

Working here

Infused with a spirit of teamwork and collaboration, SCPMG Downey has a strong culture of safety—emphasizing both patient safety as well as caregivers’ ability to raise concerns and have a voice. Our leadership is dedicated to accessibility and a flat hierarchy, building trust between physicians and ancillary staff. There is a significant focus on innovation—Downey was the region’s first medical center to perform same-day total joint surgery—and on efficiency, improving workflows across the medical center and ancillary offices. At the same time, wellness—both physical and mental—is emphasized, with regular opportunities to dine out, socialize, and exercise together. With a high level of tertiary care, one of the region’s largest NICU’s, and an OB and anesthesia staff comprised of full physicians, Downey delivers exemplary service to its diverse, high-risk-profile patient population.

Equal Employment Opportunity

External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

Director, IS Business Operations & Performance

Pay Range: $70/hour to $100/hour

Overview

We are seeking a Director of IS Business Operations & Performance to provide strategic leadership for IT business operations and ensure strong alignment, efficiency, and collaboration across teams. This role will play a key part in optimizing operational performance, strengthening cross-department coordination, and supporting organizational priorities through data-driven insights and strategic planning.

The Director will partner closely with organizational leadership to support decision-making, optimize resource allocation, and drive operational excellence across the Information Systems organization.

Key Responsibilities

Operational Leadership

• Provide strategic leadership for day-to-day IS business operations, ensuring coordination and alignment across infrastructure, applications, and support teams.
• Direct the planning, management, and oversight of IT business operations including performance management and resource alignment.
• Serve as a leadership escalation point for cross-functional operational issues requiring coordination and resolution.

Performance & Process Improvement

• Lead initiatives focused on improving operational efficiency, workflow standardization, and service quality.
• Develop and oversee operational performance reporting, including metrics related to resource utilization, service delivery, and operational activity.
• Use performance data and insights to guide strategic planning and continuous improvement initiatives.

Collaboration & Communication

• Lead cross-team communication strategies and operational forums to promote transparency, alignment, and effective execution across IT teams.
• Foster collaboration across technical teams and organizational stakeholders to support strategic initiatives.

Strategic Planning & Resource Management

• Partner with finance and leadership teams to support operational planning, forecasting, and resource optimization.
• Monitor key initiatives and operational trends to inform leadership decisions and planning efforts.

Workforce Development

• Provide strategic oversight and mentorship for the IS Internship Program, ensuring it supports workforce development and aligns with departmental goals.
• Champion a culture of accountability, professional growth, and operational excellence across the IT organization.

Governance & Compliance

• Ensure adherence to organizational policies, regulatory requirements, and professional standards.
• Maintain ongoing professional development and required certifications or licenses as applicable.

Qualifications

• Bachelor’s degree in Information Systems, Information Technology, Business Administration, or a related field (or equivalent experience).
• Significant leadership experience within IT/Information Systems operations or business operations.
• Proven experience leading operational performance management, process improvement, and cross-team coordination initiatives.
• Strong analytical skills with the ability to translate operational data and metrics into actionable insights.
• Experience working closely with executive leadership, finance teams, and cross-functional stakeholders.
• Excellent communication, leadership, and organizational skills.