Information Technology Jobs in Wheeling

Job Summary Worksite: Northbrook, IL Hybrid Schedule: Onsite Tues
- Thurs | Remote: Mon & Fri JOB SUMMARY We are seeking a seasoned Senior SAP Integration Developer with deep expertise in SAP Cloud Platform Integration (CPI), SAP Integration Suite, SAP Business Technology Platform (BTP), and Advanced Event Mesh.

In this role, you’ll design, develop, and maintain scalable integration solutions that bridge cloud and on-premise applications across global enterprise environments.

You will also be instrumental in mentoring junior developers and driving best practices for integration design, security, and performance.

Job Description MAJOR RESPONSIBILITIES Design, develop, and deploy complex integration flows using SAP BTP Integration Suite, CPI, and Advanced Event Mesh.

Build and manage synchronous and asynchronous interfaces between cloud and on-premise systems.

Configure and administer SAP BTP environments including connectivity (Cloud Connector), security roles, and API provisioning.

Leverage SAP Integration Suite components such as API Management, Open Connectors, CPI-DS, and SAP Event Mesh.

Configure and manage Solace messaging infrastructure – topics, queues, durable/non-durable subscriptions.

Migrate existing integrations from legacy platforms (e.g., SAP PI) to SAP Integration Suite.

Work on API-first integration designs, building secure, scalable APIs using REST/SOAP standards.

Monitor and troubleshoot integration issues using SAP Solution Manager, CPI Monitoring Dashboards, and SAP BTP Admin tools.

Collaborate with cross-functional teams to gather business requirements and translate them into technical designs.

Guide junior developers and lead technical knowledge transfer sessions.

Optimize existing integrations for performance, maintainability, and error handling.

Participate in Agile/Scrum ceremonies and lead initiatives for continuous improvement.

Interface with tools like ElasticSearch, Splunk for monitoring and logging integration behavior.

Support production instance and on call issue resolution MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in computer science, IT, or related discipline.

Work Experience: 4+ years of hands-on software development experience in SAP BTP, SAP Integration Suite, and SAP CPI.

Strong background in ABAP development (especially with IDOCs, BAPI, RFC, ALE).

Extensive hands-on experience with REST/SOAP web services, XML, JSON, XSLT, and mapping/transformation logic.

Deep understanding of SAP PI/PO architecture and migration best practices.

Hands-on experience with Advanced Event Mesh.

Proficiency in at least one of the following: Java, Groovy, Python.

Experience with SAP Fiori and S/4HANA integration scenarios.

Proficiency in OAuth, SAML, SSL, and other authentication/authorization protocols.

Familiarity with SQL and working knowledge of SAP HANA, Oracle, or other relational databases.

Preferred Qualifications 8+ years of experience in SAP integration development.

SAP certifications in Integration Suite, BTP, or Cloud Platform Integration.

Experience with DevOps tools like Git, Jenkins, Docker, Kubernetes, CI/CD pipelines.

Knowledge of cloud infrastructure platforms (AWS, Azure, GCP).

Experience with event-driven architecture and microservices.

Familiarity with Agile development practices and project management tools (JIRA, Confluence).

Prior exposure to SAP Open Connectors, Graph API, and CAPM (Cloud Application Programming Model).

TECHNICAL SKILLS Integration Tools: SAP CPI, SAP PI/PO, SAP BTP, SAP API Management, SAP Event Mesh, Cloud Connector Languages: Java, ABAP, Groovy, Python, JavaScript, XML/XSLT Protocols: REST, SOAP, IDOC, OData, RFC, BAPI, SFTP, HTTP Platforms: SAP S/4HANA, SAP ECC, SAP Fiori, SAP HANA Tools: Eclipse, NetWeaver Developer Studio, Postman, SoapUI, GitHub Cloud & DevOps: Docker, Kubernetes, Jenkins, Git, CI/CD pipelines SOFT SKILLS Excellent verbal and written communication skills.

Strong problem-solving and analytical mindset.

Ability to mentor, coach, and lead junior team members.

Comfortable collaborating across global, cross-functional teams.

Highly organized and detail oriented.

Passion for innovation and continuous learning.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $101,000.00
- $152,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary The Information Security Manager is responsible for leading and executing day‑to‑day information security operations while contributing to the development and execution of Medline’s enterprise information security strategy.

This role manages a team of information security professionals and serves as a key escalation point for security incidents, operational issues, and risk decisions.

The Information Security Manager partners closely with IT leaders and senior security leadership to ensure security controls, processes, and technologies are effective, measurable, and aligned with business objectives.

Job Description MAJOR RESPONSIBILITIES Leadership & Team Management Lead, coach, and develop a team of information security professionals, including hiring, onboarding, performance management, and career development.

Serve as an escalation point for team members for technical, operational, and risk‑based security decisions.

Foster a culture of accountability, continuous improvement, and security awareness across the team.

Security Operations & Incident Management Oversee day‑to‑day security operations, including monitoring, detection, response, and remediation activities.

Support and manage security incident response efforts, including investigation, containment, remediation, and post‑incident reviews.

Ensure on‑call and monitoring coverage models are defined, maintained, and effective.

Metrics, Reporting, and Program Effectiveness Define and maintain security metrics and reporting to measure the effectiveness, efficiency, and maturity of the security program.

Track and report progress against operational goals, KPIs, SLAs, and security initiatives.

Provide clear, executive‑ready reporting on security posture, incidents, and trends.

Governance, Risk, and Compliance Enforce and continuously refine information security policies, standards, and procedures.

Partner with internal stakeholders to assess security risk and drive remediation of identified gaps.

Support internal and external audits by ensuring evidence, controls, and processes are documented and operating effectively.

Strategy & Cross‑Functional Partnership Collaborate with senior security leadership to execute the information security roadmap and long‑term strategy.

Work closely with IT infrastructure, application, and business teams to ensure security requirements are embedded into projects and operations.

Provide security input and guidance for new technologies, systems, and architectural changes.

MINIMUM JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field (or equivalent work experience).

Certification / Licensure Work Experience 5+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.

2+ years of experience leading or managing technical security teams.

Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.

Knowledge / Skills / Abilities Strong knowledge of information security operations, including security monitoring, incident response, vulnerability management, and remediation workflows.

Working knowledge of security controls, technologies, and operational processes across infrastructure, applications, and identity platforms.

Ability to lead and manage a mixed team of security analysts and engineers, balancing operational demands with project execution.

Proven skill in incident triage, escalation, and risk‑based decision making in high‑pressure operational scenarios.

Strong project management skills, including planning, execution, tracking, and delivery of security initiatives and operational improvements.

Ability to define, track, and report on operational metrics, KPIs, and remediation progress.

Experience enforcing security policies, standards, and procedures in an enterprise environment.

Strong analytical and problem‑solving skills with the ability to identify root causes and drive corrective actions.

Effective written and verbal communication skills, with the ability to clearly convey technical security issues to both technical teams and leadership.

Demonstrated ability to manage competing priorities, maintain operational discipline, and deliver consistent results.

PREFERRED JOB REQUIREMENTS Education Bachelor’s degree in information technology, Cybersecurity, Computer Science, or a related field.

Certification / Licensure Additional certifications such as CISSP, CSSP, or CISM.

Work Experience 7+ years of experience in information security, with demonstrated experience in security operations, incident response, and risk management.

3+ years of experience leading or managing technical security teams.

Strong understanding of security controls, monitoring, vulnerability management, and incident response practices.

Proven ability to communicate complex security topics clearly to both technical and non‑technical audiences.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $116,000.00
- $174,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Office Location: Northbrook, IL Hybrid Schedule: 3 days in office, 2 days remote weekly Travel: 5
- 20% of the year
- domestic JOB SUMMARY We are seeking a high-performing WMS Business Systems Analyst to support and enhance our Warehouse Management platform.

This role partners closely with Distribution Operations, IT Development, and Integration teams to drive configuration, optimization, and continuous improvement of our WMS environment.

The ideal candidate has hands-on experience configuring and supporting a Tier-1 WMS platform, preferably Manhattan (MAWM or WMOS), and understands warehouse operations at a process level — not just at a system level.

Job Description MAJOR RESPONSIBILITIES • Lead requirements gathering sessions with Distribution Operations and document detailed functional requirements, process flows, and system impacts.

• Translate operational requirements into WMS configuration and functional design specifications, particularly within core WMS modules (receiving, inventory control, replenishment, picking, packing, shipping).

• Perform advanced WMS configuration, testing, and troubleshooting in partnership with development and integration teams.

• Analyze production issues, identify root causes (process vs system vs integration), and drive resolution.

• Support integrations between WMS and external systems (ERP such as SAP, TMS, automation systems, parcel, etc.).

• Participate in implementation activities including prototyping, SIT/UAT coordination, cutover planning, and hypercare support.

• Develop and analyze operational metrics, reports, and dashboards using SQL or BI tools to identify system and process optimization opportunities.

• Act as a liaison between warehouse operations and IT, ensuring alignment between system capabilities and business needs.

• Support continuous improvement initiatives across multiple distribution centers.

MINIMUM JOB REQUIREMENTS Education
- Bachelor’s degree in Business, Supply Chain, Information Systems, or related field (or equivalent experience).

Work Experience • 2+ years of experience as a Business Systems Analyst or WMS Analyst.

• 1 year of hands-on experience supporting or configuring a Tier-1 WMS platform.

Travel Requirements: • 5%
- 20% Travel over the course of a year within the US KNOWLEDGE / SKILLS / ABILITIES • Strong understanding of warehouse operations including receiving, inventory management, wave planning, picking strategies, packing, and shipping.

• Experience configuring WMS business rules, workflows, and system parameters.

• Ability to write detailed functional specifications and test scenarios.

• Working knowledge of SQL and relational databases to analyze data and troubleshoot issues.

• Familiarity with REST/SOAP integrations and API-based system interactions.

• Experience working in structured project delivery environments (Agile or Waterfall).

• Strong problem-solving ability with demonstrated ownership of system outcomes.

• Ability to work independently while managing multiple priorities.

• Strong communication skills with both technical and operational stakeholders.

PREFERRED QUALIFICATIONS • Experience with Manhattan Active Warehouse Management or Manhattan WMOS • Experience supporting WMS implementations or large-scale upgrades • Experience with warehouse automation integrations (conveyor, AS/RS, robotics) • Experience with BI tools such as Tableau or Power BI • Experience in high-volume or multi-DC distribution environments Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Medline Industries, LP is seeking an Assoc Analysts Technology to join our team in Northfield, IL.

Job Description Responsible for providing technical expertise and support for Electronic Data Interchange (EDI), and other Business-to-Business communications using the ANSI X12, cXML and HL7 messaging standards.

Demonstrate good level of proficiency and participate in systems design, analyze and develop low to medium complexity EDI interfaces, perform quality assurance activities and support the business stakeholders.

Understand enough about specific process areas to suggest and evaluate multiple options and recommend the best course of action based on the requirement/issue and effort required.

Responsible for maintaining partner relationships with customers and vendors.

Duties include testing, implementing and maintaining EDI transactions, developing and maintaining trading partner definitions, maintaining translation objects utilizing translation software tools including senior/peer reviews at appropriate stage gates.

Handling communications with trading partners for transaction set-up and ongoing maintenance; coordinating between trading partners and networks to ensure mapping compliance; testing and resolution of incoming EDI file problems.

Establish communication links with trading partners and the testing of secure programming requirements for all new transactions.

Analyze production issues as necessary to determine the cause of the issue and determine the necessary course of action for resolution.

Available as on-call support for critical issues during non-working hours as documented in team support schedule.

Position reports to Medline Industries, LP headquarters at Three Lakes Drive, Northfield, IL 60093.

Telecommuting permitted 100% of the time.

No additional national or international travel is anticipated.

Job Requirements PRIMARY REQUIREMENTS: Bachelor’s Degree in Computer Science, Information Technology, or related field, or its foreign equivalent, and 4 years of relevant work experience.

In addition, experience with the following skills is required: (1) Experience working on B2B integration, standard concepts, practices, and procedures.

(2) Experience working on at least one of the following leading EDI platforms: Seeburger BIS, IBM Sterling Integrator/GIS, SAP PI/PO, or Biztalk.

(3) Experience working on the SAP Order-to-cash or Procure-to-Pay processes.

(4) Experience working with the ANSI X12 EDI standard.

JOB SITE: Three Lakes Drive, Northfield, IL 60093 WORK HOURS: Full Time (8am to 5pm, Monday to Friday) PAY RANGE: $110,178.00 to $110,178.00 Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here.

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Job Summary: The Senior Business Intelligence Analyst drives Medline’s enterprise BI strategy with minimal supervision, leading the architecture, development, and governance of scalable reporting and advanced analytics solutions.

Acting as a subject matter expert, this role partners closely with Finance and cross-functional stakeholders to define and standardize KPIs, streamline reporting frameworks, and promote enterprise adoption of modern BI and data platforms, including Power BI, Microsoft Fabric, and Tableau.

The Senior Analyst establishes and enforces best practices across data modeling, semantic layer design, visualization standards, and performance optimization.

Leveraging capabilities within Fabric—such as integrated data engineering, lakehouse architecture, and unified analytics—and Power BI for enterprise reporting and self-service enablement, this role ensures high-performing, secure, and governed solutions.

Major Responsibilities: Partner with Directors, VPs, and functional leaders to align BI strategy with business priorities and drive enterprise-wide adoption of analytics.

Translate strategic goals into measurable KPIs and standardized reporting frameworks.

Lead the design and governance of BI architecture, semantic models, and pipelines across Power BI, Fabric, and Tableau.

Oversee performance tuning, scalability, and data governance standards across all BI solutions.

Mentor, coach, and provide technical guidance to analysts, reviewing deliverables for accuracy, consistency, and performance.

Champion best practices in dashboard design, storytelling, and data visualization to drive clarity and business impact.

Proactively identify opportunities for process automation, data quality improvements, and cost savings through advanced analytics.

Serve as a liaison between business and technical teams, ensuring alignment on requirements, data definitions, and solution delivery.

Troubleshoot and resolve complex BI platform and data integration issues.

Minimum Job Requirements: Education Bachelor’s Degree.

Work Experience At least 5 years in business intelligence, data analytics, or data engineering, with progressive responsibility.

Design, develop, and maintain enterprise BI reports and dashboards using Power BI, Microsoft Fabric, and Tableau.

Develop and manage ETL/ELT workflows using Alteryx and Fabric data pipelines to prepare, transform, and integrate data from multiple sources.

Partner with Finance and business stakeholders to gather requirements and define standardized KPIs.

Build and maintain scalable data models and semantic layers to support reporting needs.

Ensure data accuracy, consistency, and performance optimization across BI solutions.

Apply and follow established BI governance, security, and best practices.

Provide user support and promote adoption of BI tools across the organization.

Knowledge / Skills / Abilities Advanced SQL development, optimization, and data modeling.

Experience with modern ETL/ELT tools (e.g., Alteryx, Fabric Pipelines).

Deep understanding of data visualization best practices and semantic modeling.

Demonstrated ability to define KPIs and translate business objectives into data solutions.

Strong leadership and mentoring skills; able to guide teams in delivering high-quality solutions.

Excellent communication and storytelling skills to influence executive-level stakeholders.

Preferred Job Requirements: Education Bachelor’s degree in Data Science, Computer Science, Economics, Statistics, Math, Engineering or other related field.

Work Experience Experience with SAP S4, financial data, and enterprise-scale data warehouses.

Familiarity with data governance, security, and compliance frameworks.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Job Title: Software Engineer – Cloud Native, Automation Location: Northbrook, IL Department: E-Commerce IT Team Employment Type: Full-Time About the Role We are looking for a seasoned Software Engineer – Test Automation (QA) to join our E-commerce B2B team.

In this role, you'll drive the future of test engineering by contributing to core automation initiatives and enabling frameworks, tools, and platforms that accelerate quality across our teams.

This is not a traditional QA role.

We're looking for a full-stack automation expert who is passionate about tooling, platforms, and frameworks, capable of evaluating and implementing cutting-edge solutions—including AI-powered test platforms, low-code/no-code test tools, building PoCs, and influencing architecture-level decisions.

Our application stack includes Java/Spring Boot microservices on the backend and Next.js/React on the frontend, all deployed to Azure Kubernetes Service (AKS).

Key Responsibilities Design, implement, and maintain reusable automation frameworks for backend (API/microservices) and frontend (UI) testing.

Research, evaluate, and introduce modern test automation tools (e.g., low-code/no-code, model-based testing, AI-powered test platforms).

Lead proofs-of-concept (PoCs) for new tools and frameworks to assess fit for the organization, enable and simplify shift-left practices within teams.

Contribute to shared quality tooling and pipelines to be used across teams (test orchestration, data setup, mocks/stubs, parallelization, etc.).

Collaborate with Digital Framework, platform, DevOps, and other engineering teams to shift quality left and define testability patterns.

Provide leadership in setting up automation standards, coding guidelines, and governance models for cross-team reuse.

Lead teams to ensure maximum automation coverage for functionality and be accountable for ensuring QA practices are aligned to the goal of maximum quality.

Accountable for overall QA deliverables, practices, and standards within teams and for compliance with functional, integration, regression and performance/load testing (NFR testing) goals for all systems and projects worked on by the teams.

Actively mentor junior engineers and guide teams in adopting quality engineering best practices.

What You Bring: Skills and Expertise 8+ years of experience in Quality Engineering, with deep expertise in test automation.

Strong in all aspects of SDLC and Testing Lifecycle.

Strong programming skills in Java (Spring Boot stack) and JavaScript/TypeScript (React/Next.js).

Experience building automation frameworks using JUnit/TestNG, Cypress, Playwright, Selenium, etc.

Proficiency in evaluating and implementing tools for test case management, test execution, and reporting.

Demonstrated success with CI/CD-integrated testing using Azure DevOps, GitHub Actions, or equivalent.

Knowledge of Kubernetes, containers, and testing in cloud-native environments (preferably Azure).

Familiarity with contract testing, mocking services, and management strategies.

Strong background and experience working in Agile teams.

Preferred Skills Experience with low-code/no-code automation platforms such as Testim, Tricentis Tosca, Mabl, or Katalon.

Exposure to AI/ML-based testing, self-healing tests, or model-based test generation.

Understanding of platform thinking and working in centralized enablement teams.

Hands-on experience with observability and monitoring tools for test impact analysis.

Educational Requirements Bachelor’s Degree in Computer Science, Engineering, or a related field is required.

Why Join Medline? Be a key contributor to the transformation of Medline’s e-commerce platform.

Access opportunities for growth, training, and certifications.

Competitive salary, comprehensive benefits, and flexible work arrangements.

Collaborate with a dynamic and innovative team in a supportive culture.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $115,440.00
- $173,160.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary Job Description Ensure structure and organization throughout the project lifecycle, while consistently delivering solutions tailored to meet external stakeholder needs.

This role analyzes data presented by stakeholders across multiple formats and converts them into actionable information.

In this cross-functional role, collaborate with multiple internal departments and stakeholders while simultaneously managing multiple tier 1/tier 2 projects to ensure all project elements are aligned.

Responsibilities: Manage several tier 1 and tier 2 projects concurrently and independently.

Compile and present data essential to a successful project launch.

Partner with internal and external stakeholders and teams to resolve contract and/or price misalignments.

Coordinate efforts with internal and external stakeholders to implement the newly designated pricing models and strategies, thus ensuring proper invoicing.

Manage multiple pricing projects simultaneously and prepare and present project information to stakeholders.

Maintain project timeframes and objectives.

Communicate directly with vendors to resolve contract challenges to avoid chargebacks and future price misalignments Lead conference calls with stakeholders and provide project updates.

Create and publish reports for project stakeholders Manage day-to-day questions and/or concerns that may arise.

Utilize time management skills – prioritization, organization, and detailed tracking across multiple projects with diverse completion dates.

Requirements Education: Bachelor's Degree Work Experience: Experience in contract administration and/or pricing experience.
* We will consider candidates at Analyst level depending on experience, skills, and business need.
* Knowledge / Skills / Abilities: Microsoft Office with an emphasis on intermediate Excel skills (formulas, data manipulation, V-lookups).

Strong analytical skills and detailed oriented Manage multiple projects with overlapping timelines demonstrating strong time management and organizational skills Experience in evaluating situations and taking decisive actions.

Experience in analyzing challenges and overcoming obstacles to achieving successful outcomes Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $58,000.00
- $87,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary The IT Application Manager – Customer Service is responsible for the overall management and strategic oversight of the organization’s Contact Center as a Service (CCaaS) platform.

This role focuses on maintaining, optimizing, and evolving the contact center technology to deliver exceptional customer service experiences, enable operational efficiency, and support business growth.

The manager will lead efforts to identify and implement AI and automation capabilities to streamline operations, enhance agent productivity, and improve customer engagement.

The manager will collaborate closely with IT teams, business stakeholders, and operational leaders to ensure seamless system performance, effective integration with enterprise applications, and alignment with organizational goals and customer service strategies.

Job Description JOB RESPONSIBILITIES: Provide leadership and direction to a team of professionals responsible for managing application.

Set clear goals, objectives, and performance expectations for the team.

Coach, mentor, and develop team members, enabling their professional growth.

Oversee day-to-day operations of assigned applications, ensuring reliability, performance, and security.

Collaborate with product owners, business analysts, and stakeholders to define and prioritize the product roadmap and deliverables.

Establish and enforce application governance practices, including change management, release management, and documentation.

Monitor application performance, availability, and scalability, taking proactive measures to optimize performance and minimize downtime.

Identify and implement optimizations, upgrades, and configurations to enhance system efficiency and functionality.

Act as a liaison between IT and other business units, facilitating effective communication and understanding.

Coordinate with IT teams and stakeholders for smooth project execution and post-launch support.

Identify opportunities to enhance existing applications or introduce new technologies to drive business efficiency and innovation.

Work with business intelligence and analytics teams to generate meaningful reports and insights on customer interactions, system usage, and performance metrics.

Foster a culture of continuous improvement within the team, encouraging innovative ideas and process enhancements.

10% domestic travel is expected for this role.

QUALIFICATIONS: Education Bachelor's degree in computer science, Information Technology, Business Administration or related field.

Relevant Work Experience 5–10 years of overall IT experience, with at least 3–5 years specifically in contact center technologies.

Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact, Amazon Connect, Five9, Cisco UCCE/UCCX, Avaya).

Experience with telephony infrastructure, SIP, VoIP, call routing, and network performance related to voice systems.

Familiarity with CRM integrations (e.g., Salesforce, Microsoft Dynamics 365) within the contact center environment.

Understanding of IVR design and implementation, call flows, and digital engagement (chat, email, SMS, social).

Experience with workforce engagement tools – WFM, QM, analytics dashboards.

Experience with automation, RPA, or AI/virtual agents in the contact center.

Familiarity with compliance/security frameworks relevant to voice/data handling (e.g., PCI, HIPAA, GDPR).

Preferred Qualifications Prior experience leading cross-functional teams, including vendor partners, system integrators, and internal support teams.

Proven ability to run IT operations for a contact center – ensuring uptime, performance SLAs, and issue resolution.

Experience managing project delivery, including upgrades, migrations, or new feature rollouts.

Budget planning and license/contract/vendor management related to contact center systems.

Experience collaborating with business stakeholders to translate service goals into technical solutions.

Exposure to contact center KPIs – ASA, AHT, FCR, CSAT – and how technology impacts these.

Excellent problem-solving, communication, and stakeholder management skills.

DISCLAIMER All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $134,000.00
- $201,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary We are seeking an experienced SAP Vistex Developer with proven expertise in Chargebacks, Customer Rebates, Vendor Rebates, Data Objects (DO), Memberships, ViZi Reporting, and external integrations.

Job Description The role demands strong ABAP development skills, mastery of Vistex-specific objects and BADIs, and an ability to design clean, modular, and performance-optimized solutions.

Exposure to Vistex upgrade projects and S/4HANA migration is highly desirable, as the developer will play a critical role in ensuring smooth transition and high-quality deliverables.

The developer must also have business acumen in rebates, chargebacks, and Billbacks to deliver solutions aligned with financial and commercial goals.

Key Responsibilities Development & Design Develop, enhance, and support Vistex Data Objects (DO) for rebates, chargebacks, and memberships.

Build and optimize ViZi Reporting for rebates, accruals, settlements, and GTN analysis.

Design interfaces between SAP Vistex and external applications (IDocs, APIs, CPI/PO/PI, flat files).

Apply OO ABAP methodologies to create clean, reusable, and scalable code.

Follow Clean ABAP standards, ensuring robust and maintainable developments.

Testing & Quality Implement ABAP Unit Tests (AUnits) for automated code validation.

Conduct peer code reviews, refactoring, and performance optimization.

Ensure data integrity, scalability, and compliance in all developments.

Business Alignment Work with stakeholders to design solutions that support rebates, chargebacks, memberships, accruals, and settlements.

Provide expertise in Gross-to-Net reporting and ensure accurate rebate/settlement postings.

Act as a bridge between business teams and technical delivery.

Required Skills & Technical Expertise Core ABAP Skills Strong command of OO ABAP, modularization (function modules, classes, methods), and reusable component design.

Proficiency in enhancements (BADIs, user exits, implicit/explicit enhancements) and customizing ABAP for Vistex.

Experience with ABAP Dictionary objects (tables, views, indexes, lock objects).

Knowledge of performance optimization techniques (SQL trace, ST05, SAT, parallel processing, buffering, CDS/AMDP).

Expertise in error handling, debugging, and exception management.

Vistex-Specific Skills Deep experience in Vistex Data Objects (DO): rebates, chargebacks, memberships, incentives.

Hands-on expertise in Vistex BADIs, user exits, and enhancement frameworks.

Proficiency in ViZi Reporting (design, development, and optimization).

Experience in settlement processes, accruals, and postings in Vistex.

Knowledge of Vistex integration points with: SAP SD (pricing, billing, sales orders, condition contracts) SAP Finance (FI/CO) (accrual postings, settlement documents, GL integration) MM/Procurement (where rebate/chargeback impacts exist) Integration & Interfaces Strong knowledge of IDocs, RFCs, BAPIs, APIs, and middleware integration (CPI, PI/PO).

Experience in file-based interfaces for vendor/customer rebate/chargeback processing.

Testing & Quality Hands-on usage of AUnits for unit testing in ABAP.

Experience with test-driven development (TDD) approach in ABAP (preferred).

Knowledge of automated test frameworks within SAP ecosystem.

Functional Knowledge Strong understanding of rebates, chargebacks, membership programs, incentives, and accruals.

Deep knowledge of Gross-to-Net (GTN) reporting and financial impacts of rebate settlements.

Familiarity with order-to-cash and procure-to-pay flows in SAP with Vistex touchpoints.

Soft Skills Analytical thinker with strong problem-solving skills.

Excellent communication with ability to engage both business and technical stakeholders.

Ability to work independently and mentor junior developers.

Preferred Qualifications Experience with Vistex Chargebacks, Billbacks/Paybacks, Distributor Incentives.

Exposure to S/4HANA migration and Vistex upgrade projects.

Bachelor’s/Master’s degree in Computer Science, Information Systems, or related field.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $92,000.00
- $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Job Summary The Dynamics D365 Lead Developer Analyst is responsible for defining and leading the technical architecture for Microsoft Dynamics 365 Customer Service platform, with a primary focus on the customer service workspace.

This role will be responsible for the development of scalable, secure, and high-performing solutions aligned with business objectives.

The individual will act as the technical SME, mentor development teams, and provide guidance on complex solutioning and integrations.

Job Description The role will play a crucial role in developing solutions for the Customer Service workspace on Dynamics 365, collaborating closely with cross-functional teams and vendors to build solutions that address complex business challenges.

This role requires strong communication skills and the ability to work effectively across teams to deliver high-quality solutions that enhance the efficiency and effectiveness of our Contact Center operations.

MAJOR RESPONSIBILITIES Design, develop and implement enterprise-grade solutions for D365 Customer Service and case management.

Extend D365 functionality using Power Platform components (Power Apps, Power Automate, Power BI).

Develop custom plugins, workflows, and integrations with external systems.

Work with vendors to configure, integrate, test, and deploy high-quality solutions that meet business requirements.

Develop features to support global contact center apps (CCaaS) and Email Case Management system.

Develop and maintain integrations between D365 and other enterprise systems (CCaaS, SAP/ERP, etc.).

Lead technical solutioning for complex business requirements and integrations.

Serve as the primary technical authority for case management and related workflows.

Build AI capabilities in a controlled value-driven manner to ensure optimum business outcomes and adoption.

Mentor developers and technical consultants on best practices and advanced D365 capabilities.

Review and approve technical designs and code for compliance and quality.

Collaborate with business stakeholders to translate requirements into technical solutions.

Stay current with Microsoft Dynamics 365 roadmap and recommend innovative enhancements.

Ensure adherence to security, scalability, and performance standards.

Support data migration activities and ensure data integrity throughout the process.

Document codebase and maintain clear, concise documentation for ongoing development and support.

Contribute to establishing CI/CD pipelines and improving development practices Comply with all company policies and procedures and government regulatory mandates.

MINIMUM JOB REQUIREMENTS Education: Bachelor of computer science / Engineering, Information Technology, or related field (or equivalent experience).

Certification / Licensure Microsoft Certified: Nice to have Power Platform Solution Architect Expert certification.

Work Experience: Minimum of 7 years of experience in developing enterprise grade solutions on Microsoft platforms, with at least 5 years focused on Dynamics 365 (Customer Service preferred), with at least 3 years in an architect or lead role.

Proven experience in full-cycle D365 implementations.

Strong proficiency in C#, .NET, JavaScript, and HTML/CSS.

Expertise in Power Platform (Power Apps, Power Automate, Power BI).

Advanced knowledge of Azure services and Dynamics 365 Web APIs with ability to design and govern integrations.

Strong integration track record for data integration tools and methodologies (e.g., SSIS, Azure Logic Apps).

Comprehensive experience building low code configurations and maintaining customer service and helpdesk applications (CRM, Genesys, etc.).

Experience with cloud platforms such as AWS, Azure, or Google Cloud.

Expertise in building integrations with RESTful APIs and familiarity with API design principles.

Hands-on experience with AI-driven development tools, including Microsoft Copilot Studio and Power Platform AI Builder.

Knowledge / Skills / Abilities: Strategic thinking and ability to influence technical direction.

Broad knowledge of software development life cycle protocols.

Experience documenting complex processes and generating supporting design documents and diagrams.

Experience working with cross-functional teams and facilitating teams to identify and implement solutions to complex problems.

Ability to work independently and in a team-oriented, collaborative environment.

Experience and skilled in influencing, leading and directing individuals in multiple functional areas.

Excellent communication skills with an emphasis on customer service.

Self-motivated, demonstrated bias for action.

DISCLAIMER: All duties and requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This position description in no way states or implies that these are the only duties to be performed by an employee occupying this position.

Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor(s)/manager(s).

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position: $110,240.00
- $165,360.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.

This role is bonus and/or incentive eligible.

Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.

For a more comprehensive list of our benefits please click here .

For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.

We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Explore our Belonging page here .

Medline Industries, LP is an equal opportunity employer.

Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.