Jobs in Westwood Massachusetts

Riverside Community Care

Love what you do!

Relief Administrative Assistant - Norwood CBHC

Riverside is seeking a Relief Administrative Assistant for our Norwood CBHC location! The Administrative Assistant is responsible for providing general administrative assistance to Riverside consumers and clinic staff, including:

• 
  
• Opening and closing the office
  
• Answering phones and making appointment reminder calls
  
• Greeting consumers, collecting co-payments
  
• Entering billing and other data into the electronic health record
  
• General administrative duties including managing medical records, medical billing data, filing, copying, scanning, supplies
  

The ideal candidate is a friendly, respectful, well-organized, reliable individual with good computer, problem-solving and communication skills who is comfortable with multi-tasking and working independently.

Schedule: Relief hours available

Pay Rate: $21.00/hourly

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Successful candidates must be highly organized, detail oriented, reliable, responsible and friendly
  
• Strong interpersonal, communication, and computer skills (including Microsoft Office) required
  
• Previous experience in a mental health or social services setting is preferred but not required
  

Required Experience

• 
  
• High school diploma or equivalent required; Bachelor’s degree preferred
  
• Minimum of 1-2 years administrative experience required
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Riverside Community Care

Love what you do!

Culture and Belonging Internship - Spring Semester

We are seeking a Bachelor or Master Level intern to join our team as a Culture and Belonging intern currently pursuing their degree in Human Resources, Organizational Psychology, Social Work, Public Health, Communications, or a related field.

Riverside Community Care is seeking a committed and creative Culture & Belonging Intern to support organizational efforts to foster an inclusive, engaging, and equitable workplace. Under the supervision of the Vice President for Culture & Belonging, the intern will assist with the development and coordination of internal Culture & Belonging events, trainings, communications, and staff engagement initiatives.

This internship provides meaningful opportunities to build skills in event planning, internal communications, and cross-functional collaboration. The ideal candidate is enthusiastic about workplace culture, community-building, and organizational learning.

Responsibilities include:

• 
  
• Assist in planning and executing Culture & Belonging employee events, including holiday and cultural celebrations, staff recognition activities, and engagement campaigns.
  
• Support year-round professional development programming, including the coordination of internal workshops and training sessions.
  
• Collaborate with Employee Resource Groups (ERGs), providing logistical and communications support for ERG-led activities.
  
• Help develop materials for internal and external communications related to Culture & Belonging initiatives, in partnership with the marketing and recruitment teams.
  
• Conduct research and support strategic planning to strengthen inclusive messaging in recruitment materials and job postings.
  
• Collect feedback and participation data from events and trainings to support continuous improvement.
  
• Provide administrative support for meetings, training, and learning opportunities hosted by the Culture & Belonging department.
  
• Contribute to a welcoming and people-centered environment that values respect, inclusion, and personal accountability.
  

Schedule: Monday - Friday, 10 – 25 hours per week

• 
  
• Flexible around class schedule!
  
• Must be available for key staff events and occasional evening engagements, with advance notice.
  

Please note that this internship is unpaid.

Required Skills

• 
  
• Strong communication and interpersonal skills, with the ability to engage respectfully with individuals from diverse backgrounds.
  
• Ability to manage multiple tasks and deadlines with attention to detail.
  
• Comfort with technology, including Microsoft Office and virtual platforms (Zoom, Teams).
  
• Reliable availability for the Spring Semester starting in January
  
• Valid driver's license and dependable vehicle
  

Required Experience

• 
  
• Currently enrolled in a Bachelor’s or Master’s program, preferably in Human Resources, Organizational Psychology, Social Work, Public Health, Communications, or a related field.
  
• Demonstrated interest in organizational culture.
  
• Experience planning events, supporting trainings, or leading peer programs (academic or professional).
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Quality Management (QM) Bachelor’s Level Intern – Summer 2026

We’re seeking a highly organized, detail-oriented Bachelor’s level intern with strong writing and analytical skills to join our dynamic Quality Management (QM) team. This is a unique opportunity to gain hands-on experience in health policy, quality improvement, and data-driven decision-making across a leading behavioral healthcare organization.

About the Quality Management Department

Riverside’s Quality Management Department oversees care for more than 40,000 individuals each year. Our team monitors incidents, conducts investigations, manages the Human Rights system, and maintains program policies across a wide range of services.

As a Quality Management Intern, you’ll work on meaningful projects that directly support Riverside’s mission to deliver safe, high-quality care while ensuring regulatory compliance.

What You’ll Do

As part of our collaborative team, you’ll engage in projects that drive meaningful quality improvements throughout the organization, including:

• 
  
• Reviewing, classifying, and entering data from multiple sources into the Quality Management database system to support accurate reporting and analysis.
  
• Data trending for reporting to divisional leadership.
  
• Reconciling records to ensure accurate internal reporting to Quality Management.
  
• Supporting Riverside Connect Intranet upgrade and document management activities
  

Internship Details

• 
  
• Schedule: Flexible, 10–20 hours per week (hybrid)
  
• Start Date: May 2026
  
• Compensation: Unpaid; ideal for students seeking course credit
  
• Orientation: Attendance at New Employee Orientation is required prior to starting
  

Required Skills

• 
  
• Exceptional writing and communication abilities
  
• Strong organizational skills with keen attention to detail
  

Required Experience

• 
  
• Currently enrolled in a Bachelor's Degree program
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Job Description

Key Responsibilities/Duties - what you will be doing (top five):

• Represents corporate client in litigation and pre-litigation claims, administrative hearings and arbitration; works with outside counsel, as appropriate.
• Negotiates and drafts contracts, including leases, provider agreements, employer group agreements, confidentiality and business associate agreements, vendor agreements, computer hardware purchases and leases, software licenses and other agreements relating to operations.
• Provides legal services in connection with regulatory examinations and investigations, regulatory implementations, regulatory filings, and new product development; establishes and maintains direct relationships with state and federal regulatory authorities.
• Performs legal research and provides verbal and/or written legal advice to management and staff in various departments across the combined organization.
• Provides education to staff on legal issues, including risk management, confidentiality, and member rights.
• Perform other duties and projects as assigned.
  

Qualifications - what you need to perform the job

Certification and Licensure

• License to practice law in Massachusetts.

Education

• Required (minimum): Juris Doctor (J.D.) degree from an accredited law school.
• Preferred:

Experience

• Required (minimum): 5 years relevant legal and civil litigation experience in a law firm or in-house environment
• Preferred: 3 years health or insurance law experience

Skill Requirements

• Excellent verbal and written communication and advocacy skills.
• Excellent document drafting and negotiation skills.
• Excellent research skills with strong analytic ability to interpret contracts, legislation, laws, and regulations, identify issues and develop innovative solutions and strategies to reach satisfactory resolution.
• Mature judgment on relevant matters of business and law.
• Proactive - actively identify legal issues and time manage the legal aspects of projects.
• Ability to see the "big picture" as well as pay close attention to detail.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• May be required to attend meetings at other company locations or other external meetings.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact

We make a difference - in your community and in your career!

Family Partner - Mornings

Do you have a lived experience raising a child with behavioral or developmental support needs?

Our Behavioral Health Services Division at Riverside Community Care is looking for a Family Partner!

Riverside Community Care seeks parents with lived experience raising a child with behavioral or developmental support needs and sound knowledge of the network of available services to families and youth. This is an opportunity to provide support to parents during a psychiatric emergency assessment of their children. Family Partners will work out of our Milford, MA office and will travel to locations in the local community.

Family Partners work collaboratively with Master’s level clinicians to intervene and stabilize youth in crisis. They will provide support to parents or guardians by helping them navigate the mental health system, and directing them toward each step in the process.

NOTE: This position requires that the applicant is a parent with lived experience navigating the special education, DCF, DMH, DDS, or mental health service delivery system on behalf of your child. Applicants who do not demonstrate this experience cannot be considered for this role.

Schedule: Full-Time, 40 hours,

• 
  
• Monday through Friday 8am to 4pm OR 9am to 5pm
  

Pay Rate: $22.27/hour

• 
  
• additional $1 for CPS
  
• additional $2 for CARC
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Must have experience helping to raise a child with social, emotional, mental health, or substance abuse concerns and have experience navigating the myriad of youth services required
  
• Must have excellent communication, organizational, and time-management skills.
  
• Computer skills (Microsoft Office) required
  
• Valid driver’s license and personal vehicle is required to transport consumers as necessary
  

Required Experience

• 
  
• Bachelors or Associates degree with one year working with youth preferred
  
• High School/GED and two years working with target population considered
  

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from culturally diverse applicants. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, gender identity and expression, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Riverside Community Care

Love what you do!

In Home Therapy Clinician

Amazing full-time opportunity for a Master’s level clinician to provide home and community-based family systems interventions through the state CBHI services!

In this vital role as an In-Home Therapy Clinician, you will be providing a range of intensive home and community-based services to children under the age of 21 and their families. This includes diagnostic assessment, service planning, individual and family therapy, crisis intervention, case management, and coordination of services to assist families in maintaining their children within the home.

The In-Home Therapy Clinician will deliver culturally competent care to children and families facing complex challenges such as limited community resources, language barriers, poverty, and homelessness. In addition, you will participate in 24-hour on-call consultation as required, ensuring families have timely access to clinical support.

Our ideal candidate is a compassionate, flexible, and collaborative professional who works effectively within a team environment and in partnership with community agencies, insurance providers, and school systems.

Salary:

• 
  
• Unlicensed Clinician - $68,972/year
  
• Independent Licensure - $74,256/year
  

Schedule: 40 hours per week; flexible hours between 8 a.m. - 8 p.m. to meet the needs of the families

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Excellent communication, interpersonal, and organizational skills
  
• Must have a working knowledge of children, adolescents and family system clinical issues
  
• Must be able to work some evenings
  
• Valid driver's license and reliable personal vehicle required for local travel
  

Required Experience

• 
  
• Master's degree in social work, psychology, or related field
  
  
• LICSW, LCSW, LMFT, or LMHC preferred but not required
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

We make a difference - in your community and in your career.

Registered Nurse (RN) - Relief

Join us in making a difference in the community!

Riverside Community Care is seeking a Registered Nurse (RN) to join our community-based PACT program in the Norwood/Needham/Dedham area.

Riverside’s PACT (Program of Assertive Community Treatment) is a multidisciplinary team of professionals who provide comprehensive wraparound care and services for people living with serious mental health conditions. PACT services are highly individualized and are delivered by a mobile, community based, team of highly dedicated staff who work with people to meet their unique rehabilitation needs, improve functioning and enhance their roles within the community.

Preferred candidates will have clinical and community based experience working with individuals with mental health conditions.

Schedule: This is a Relief / Per Diem position with flexible scheduling.

Pay Rate: $39.63/hour

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

Required Skills

Required Experience

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and preparing you for what you'll be doing tomorrow. Are you ready to be a Roadie?

Pay:

Texas Roadhouse is looking for a legendary Assistant Kitchen Manager to assist the Kitchen Manager in overseeing daily operation of the Back of House and assisting with ordering, receiving, preparation, and presentation of food. If you have a passion for made from scratch Legendary Food, apply today!

As an Assistant Kitchen Manager your responsibilities would include:

• Supervises and oversees the production of food
• In conjunction with all management, enforces compliance with all employment policies in area of responsibility
• Monitors tickets and sets the pace during peak hours
• Manages through "hands on" supervision of the restaurant. This includes but is not limited to non-scheduled assistance with serving, hosting, cooking, etc.
• Conducts formal line Taste and Temp checks
• Ensures proper handling, maintenance, and storage of all items
• At the direction of Kitchen Manager, manages inventory and tracks waste
• Monitors and maintains cleanliness and proper maintenance of equipment directly or through staff
• Ensures consistency in food and service to increase sales
• Understands and practices safe food handling procedures
• Ensures Back of House employees are following established recipes and procedures
• Creates a safe environment and assists in developing Back of House employees
• Ensures that the cleanliness of the restaurant and safety of our guests are maintained at all times.
• Maintaining culture of the restaurant and living our core values every day; passion, integrity, partnership, and fun with purpose

At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
• Adoption Assistance
• Short-Term and Long-Term Disability
• Life, Accident and Critical Illness Insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• 401(k) Retirement Plan
• Flexible Spending Accounts
• Tuition Reimbursements up to $5,250 per year
• Monthly Profit-Sharing Program
• Quarterly Restricted Stock Units Program
• Many opportunities to support your community
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

We make a difference - in your community and in your career.

Integrated Team Counselor - Mobile

Adult Community Clinical Services (ACCS) Integrated Teams provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals and to assist individuals in developing skills, establishing natural supports and resources to live successfully in the community. Working as part of the ACCS team under the guidance of the Team Leader, staff will provide services and interventions identified in the Treatment Plan, including education, supervision, and direct supports to allow individuals served to maintain their physical and emotional health, live safely in the community, and develop the skills necessary to meet their goals. Interactions will be guided by an appreciation for those being served as unique individuals and adults, with the expectation and goal of mutual learning and growth. Services will be provided in keeping with the Division Mission Statement, program policies and guidelines and consistent with Riverside and Department of Mental Health standards and requirements.

In this vital role, the ITC will:

• 
  
• Provide input to person-centered assessment and service planning, and advocacy, coordination, and linkage with other services and the community. Along with other members of the team, provide rehabilitation interventions, including skills training in community environments.
  
• Provide education, training, and physical intervention when needed to assist persons served in learning life skills including, budgeting, banking, transportation, housekeeping, personal hygiene, self-medication, nutrition and health
  
• Model and teach skills for development of positive relationships, and negotiation of conflict.
  
• Assist persons served with accessing necessary and appropriate health care
  
• Maintain regular daily, monthly, and annual clinical records in keeping with DMH, agency, and division policies and procedures, and within required timelines.
  
• Consistently perform all medication administration and documentation procedures in accordance with Riverside and State policies and regulations relating to the Medication Administration Program (MAP).
  

Schedule: Full Time, 40 hours

• 
  
• Tuesday through Saturday
  

Pay Rate: $21.37/hour

Why You'll Love Riverside:
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

Required Experience

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

We make a difference – in your career and your community.

Mobile Crisis Intervention Clinician - Relief

Excellent opportunity to join Riverside Community Care as a Mobile Crisis Intervention (MCI) Clinician! The Master’s level Clinician is an integral part of the Community Behavioral Health Center’s (CBHC) Mobile Crisis Intervention program. MCI provides crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance use challenges.

The mission of the MCI is to respond rapidly, assess effectively, and deliver a course of treatment intended to promote recovery, ensure safety, and stabilize the crisis in a manner that allows the person served to receive medically necessary services in the community, or if medically necessary, in an inpatient or 24-hour diversionary level of care.

The MCI clinician works as a member of a multi-disciplinary team that includes physicians, nurses, behavioral health clinicians, certified peer specialists, and recovery coaches, to provide core services including crisis assessment, intervention, stabilization, and post-stabilization. The MCI clinician plays an integral role in the daily operations of the Community Behavioral Health Center’s (CBHC) Mobile Crisis Intervention (MCI) component. Primary duties include telephone triage, crisis intervention (including evaluation, stabilization, referral and follow-up) on-site and in the community. In addition, the MCI clinician serves as a liaison between the MCI team and community providers for continuity of care.

Orientation to MCI is provided, with particular attention to diagnosis, safety assessment and awareness of resources dependent on level of care.

Clinical supervision is provided including licensure track hours for eligible employee. Riverside also offers an outstanding staff training program offering CEUs.

Schedule: Relief Shift available, Flexible schedules including 10 to 12 hour shifts available.

Pay Rate: $22.53/hourly

• 
  
• Additional monetary incentives included for completion of MCI evaluations during shift
  

Why You'll Love Riverside

We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Excellent communication, interpersonal and organizational skills
  
• Intermediate computer fluency, including Microsoft Office
  
• Valid driver’s license and regular access to a reliable vehicle
  

Required Experience

• 
  
• Master’s Degree in Psychology, Social Work, or other related human service field
  
• Two years’ experience in the field of mental health preferred (including any internship experience)
  
• For providing mobile crisis intervention services to children/youth under 21, at least one year of experience working with children, adolescents and families is preferred (including any internship experience).
  
• Knowledge of and experience with substance use and co-occurring disorders preferred
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Job Description

Key Responsibilities/Duties

oversee and lead the precertification management and related authorization management operations for Commercial, Senior and Public Plans (MassHealth and QHP (Qualified Health Plan)) products.

• Effectively collaborates with divisional Chief Medical Officers, enterprise Medical Directors, enterprise, and division based Behavioral Health leaders to support appropriate utilization of health care services and quality of care for all products.
• Lead or support medical trend management initiatives in partnership with senior leaders for Health Care Services, Commercial and Government Market divisions.
• Develop, implement, and oversee business processes to ensure compliance with all federal and state regulatory and accreditation requirements and Point32Health business rules.
• Ensure that appropriate key performance and outcomes measures are in place, monitored and utilized for program assessment and program management.
• Oversee and lead effective relationships development between Point32Health and the facility / provider community.
• Actively participate in and/or lead workgroups and steering committees to identify, plan and implement Point32Health strategic expansion initiatives, utilization management, and/or clinical operations strategies.
• Represent Point32Health and Health Care Services to internal and external clients regarding clinical operations, utilization management, complex or unique client systems being designed or revised, and program performance for client specific SLAs (service level agreements) / KPIs (key performance indicators).
• Recruit, hire, educate, and evaluate staff.
• Guide and enhance the professional development of reporting staff. Provide coaching, feedback, and direction to ensure the successful achievement of business and professional goals. Support effective operational techniques while promoting customer satisfaction and operational efficiency in all areas of accountability.
• Plan budget and oversee management of department resources.
• Participate as a key member in the Utilization Management Team. Represents Health Care Services in relevant corporate teams.
• Other projects and duties as assigned.

Qualifications - what you need to perform the job

Certification and Licensure

RN (Registered Nurse) with unrestricted MA license preferred

Certification in Utilization Management is beneficial but not required

Education

• Required (minimum): Bachelor's degree
• Preferred: BSN (Bachelor of Science in Nursing); Master's degree

• Required (minimum): 10+ years of progressive and responsible operations experience in managed care and/or health plan systems, at least four (4) of which are at management level. Experience with operations of commercial (fully funded and self-funded), exchange, Medicaid and Medicare products required. Experience in managed care systems required. Ideal candidate will have extensive, relevant inpatient and/or medical management experience with a strong operational background.

Skill Requirements

• Must have a proven ability to achieve goals and deliver "bottom line" results.
• Excellent working knowledge of managed care operations and business processes is essential, with key expertise in the areas of inpatient management and proven competence in directing operational compliance with CMS regulatory and NCQA, URAC (Utilization Review Accreditation Commission) or DOI (Division of Insurance) requirements.
• Proven ability to successfully lead staff is required.
• Work cooperatively as a team member across multiple levels within the organization.
• Results orientation - drives to meet business-driven goals.
• Ability to handle multiple demands-must be able to balance multiple competing initiatives/interests.
• Requires the ability to think and plan strategically.
• Systems thinking - must understand overall Point32Health systems/people and the internal and external impact of business changes.
• Influencing others - particularly those outside of direct reporting relationships
• Strong communications skills (formal and informal, written and verbal)
• Coaching and Mentoring - primarily of direct reports, but also of others

The ideal candidate will be a high energy personality type who can mobilize a staff around a goal or set of goals and achieve it; is able to sustain high levels of activity over long hours when necessary and has the mental energy to constantly seek better alternatives. Requires focus on process engineering and improvement; discern larger patterns and relationships from smaller components and develop and implement work plans through application.

Frequent contact with senior leadership, physicians, managers, and peers necessitates excellent interpersonal and communication skills. A high level of diplomacy is necessary to anticipate, recognize, and deal effectively with politically sensitive issues. Excellent leadership skills are needed to guide and inspire others; encourage high standards and exemplify those standards; command attention and respect. Role requires change management and team engagement skills, including the ability to build coalitions across disciplines and departments throughout the company.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Valid drivers' license and ability to provide transportation.
• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact

Riverside Community Care

Love what you do!

Recovery Coach

Recovery Coaches (RCs) are individuals currently in recovery who have lived experience with substance use and/or co-occurring mental health challenges and have been trained to help individuals with a similar experience to gain hope, explore their own recovery pathway, and achieve their life goals.

The RC will be a part of a multidisciplinary team including a recovery support navigator, medical staff, clinicians, and prescribers in the CBHC. Additionally, the RC will potentially need to coordinate with external providers for cohesive care to ensure the persons goals are met. The RC will provide education to persons engaged in services but may also utilize their own recovery experience and knowledge with the entire treatment team.

The RC will also be responsible for:

• 
  
• Provide care in individual and group formats
  
• Maintain knowledge base of Medication Assisted Treatments (MATs), recovery pathways, common mental health diagnoses, and self-help supports, such as: AA, NA, SMART Recovery, Refuge Recovery, Moderation Management, and Dual Recovery Anonymous supports
  
• Educate Persons engaged in services and treatment team about the individual's recovery values and recovery
  
• Support the person served in creating and enacting their Recovery Wellness Plan.
  

Schedule: Full Time, 40 hours

• 
  
• while this role is predominantly in-person, there are opportunities for some hybrid work
  
• Weekend work is not required, but highly monetarily incentivized
  

Pay: $22.27/hour

• 
  
• additional $1.00/hour for CPS
  
• additional $2.00/hour for CARC
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Ability to articulate wellness/recovery values and principles
  
• Must demonstrate intermediate competency in the use of technology, including navigating video-conferencing applications, computers (including fluency with Microsoft Word) and electronic healthcare record systems
  
• Intermediate written and verbal communication skills (in the English language)
  
• Demonstrated ability to participate effectively in a team of staff
  
• Must have a valid driver's license and regular access to a reliable vehicle
  

Required Experience

• 
  
• At least 3 years of Lived experience of recovery in the context of substance use and/or and mental health
  
• At least 1 year of related work experience as a Recovery Coach or very closely related role
  
• Must have either a college degree or a high school diploma/GED
  
• Completion of an EOHHS supported Recovery Coach training prior to employment or within 6 months of hire served in this role
  
• Certification as a Recovery Coach required or commit to obtaining CARC within 1.5 years of hire
  
• Ability to become cross trained as a Certified Peer Specialist with related lived experience strongly preferred
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Job Description

• Performs case reviews in automated prior authorization (Auto PA) tools and guides the case through the entire process to either approval or denial to ensure all coverage determinations and notices are consistent with applicable regulatory and accreditation requirements and turnaround times
• Provides all aspects of clinical support needed to perform drug prior authorization (PA) requests and consults as required with THP Medical Directors (MD) on cases that fail to meet coverage criteria
• Communicates daily with members, providers and other external customers regarding status and disposition of cases
• Oversees and addresses any quality issues with pharmacy technicians and confer with other clinical pharmacist on review questions
• Communicate with UM staff and providers when issues arise regarding policy interpretation, potential access availability or other quality assurance issues to ensure that members receive coverage determinations within timelines developed by all accrediting and regulatory guidelines
• Facilitates communication between Pharmacy UM department and other internal Tufts Health Plan departments by acting as a liaison or committee member on the development or implementation of new programs
• Performs other roles/duties and projects as assigned by the Pharmacy UM Supervisor or Manager

Salary Range

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact

Riverside Community Care

Love What You Do!

Registered Nurse - ACCS

Riverside is seeking a Registered Nurse to join our Adult Community Clinical Services team in Dedham! ACCS Integrated Teams provide clinical interventions and peer and family support to facilitate engagement, support functioning and maximize symptom stabilization and self-management of individuals and to assist individuals in developing skills, establishing natural supports and resources to live successfully in the community.

Nurses will work with ACCS staff and Persons engaged in services to provide assessment, direct service, education and skills training, consultation and service coordination in the areas of medications, physical health maintenance, and wellness. Nurses will assist with response to urgent medical issues and will monitor and direct the program’s compliance with all applicable regulations and policies related to medication management

Responsibilities include:

• 
  
• Participate in assessment of initial and ongoing health care needs including through direct contact with Persons, review of records and discussion with health care providers
  
• Provide education and training and ongoing monitoring to staff and Persons engaged in services regarding treatment adherence, self-care and health maintenance activities. Promoting healthy lifestyles and prevention of illness including nutrition and food handling, personal hygiene, sex education, smoking cessation and regular exercise.
  
• Collaborate with programs in identifying, obtaining and coordinating care with necessary health care providers and in-home services (VNA, home health care) for Persons served
  
• Establish and maintains regular communication with regional DMH MAP coordinators, including regular attendance at scheduled meetings.
  
• Participate in the development of division policies and procedures that ensure program compliance with all applicable agency, DPH, DMH and other standards related to the health and safety needs of consumers, including management of medications.
  
• Monitor program compliance with applicable regulations regarding regular preventative health care for Persons. Reviews program response to Persons’ acute and chronic health care needs as per emergency procedures and health care orders.
  
• Review Medication Occurrence Reports (MORs) to determine areas in need of improvement or further training
  

Schedule: Full time, 40 hours. Monday through Friday

Payrate: $82,439.55/salaried

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Excellent organizational skills and written and verbal communication skills
  
• Basic computer fluency (including Microsoft Office) required
  
• Valid driver’s license and available, dependable transportation required for local travel
  

Required Experience

• 
  
• Current, valid license to practice as a Registered Nurse in Massachusetts.
  
• Minimum of four years of experience, with progressive responsibilities in training, clinical assessment and management skills and providing services in community settings preferred.
  
• BSN preferred.
  
• Experience with individuals with mental illness, with at least one year of providing care to individuals with medical problems preferred.
  
• Knowledge of VNA system preferred.
  

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Riverside Community Care

Love what you do!

Crisis Specialist - Mobile Crisis Intervention - 2nd Shift

The Crisis Specialist is an integral part of the MCI Program. At MCI the program provides crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance abuse crisis. The Crisis Specialist works as a member of a multi-disciplinary team devoted to crisis intervention and stabilization.

The Crisis Specialist will also:

• 
  
• support the master’s-level clinicians and Triage staff in providing MCI services to individuals
  
• help support individuals and their families and perform tasks such as assisting with the implementation of the disposition determined by the master’s level clinician
  
• provide telephonic support, arranges for assessments to occur on site or in the community and organizes for transportation as needed
  
• secure placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities
  

We are looking for an individual that is able to work under pressure in a fast paced, ever changing office environment.

Schedule: Full Time, 40 hours

• 
  
• 2nd shift - Sunday through Thursday (3pm to 11pm or 4pm to 12am)
  

Pay Rate: $23.33/hourly

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Strong organizational skills and the ability to multi-task and manage multiple pieces of data
  
• Able to appropriately prioritize tasks while assessing for potential risk
  
• Skilled at coordinating internal and external agency resources
  
• Excellent telephonic and in person communication and interpersonal skills
  
• Intermediate computer fluency, including Microsoft Office
  

Required Experience

• 
  
• Bachelor’s Degree and a minimum of one year of experience (including internship) with mental health or related field required. Residential treatment and/or home-based experience is preferred
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

We make a difference - in your community and in your career.

Crisis Intervention Specialist - Relief

Riverside is seeking a passionate Crisis Intervention Specialist (CIS) to join our Community Behavioral Health Center (CBHC) team! This is a unique opportunity to join a growing team of dedicated behavioral health professionals!

The Crisis Intervention Specialist is responsible for providing advanced skills in trauma-informed crisis intervention and de-escalation, monitoring of the safety and security of the facility, and coordinating response to urgent and emergency situations. The CIS provides a therapeutic, calming, recovery-based, and pro-active presence in program. The CIS will assist leadership with safety drills, safety protocols, facility-related initiatives, may perform other person-served related support as interest and experience allows.

Note: CBHC regulations require “security” positions 24/7, this role is a therapeutic, engaging presence and not a typical security guard role.

The Crisis Intervention Specialist may perform other person-served related support as interest and experience allows including, but not limited to:

• 
  
• Modeling and teaching skills for development of positive relationships and negotiation of conflict
  
• Providing a calming presence in and around the facility supporting families and youth in conflict or crisis while onsite, while monitoring the safety of persons served, employees, and the facility
  
• Assisting CBHC leadership in ensuring that safety drills (e.g. fire, medical, behavioral health) are held and documented as per regulation and that required fire protection and suppression equipment is present and in good working order and also ensuring the maintenance of program sites to minimize fire hazards
  
• Taking lead in ensuring maintenance and cleanliness of physical plant is adequate and reports to Senior Director and/or facilities are aware of any concerns.
  
• Responding to medical and psychiatric emergencies (e.g. opioid overdose or psychiatric symptom escalation) utilizing medical code protocols such as calling a code, administering naloxone, and administering CPR/first aid
  
• Assisting with transportation to/from CBHC and the CCS site using agency or personal vehicle
  

Pay Rate: $25.46/hourly

Schedule: Relief hours available!

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer!

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Strong verbal and written communication skills required
  
• Basic computer fluency required. Minimum of three years proven experience using Microsoft Office programs preferred.
  
• Preferred valid Driver’s License and access to a reliable vehicle required
  

Required Experience

• 
  
• High School Diploma or GED required. BA degree preferred.
  
• A minimum of 2 years of direct care or similar role in a behavioral health and/or medical setting required
  
• Knowledge of trauma-informed care and de-escalation skills required
  

Riverside Community Care

Love What you Do!

Recovery Coach - Connect2Recovery

The primary responsibility of a recovery coach is to support the voices and choices of the people they help, removing obstacles to recovery, linking Members to a recovery community, and serve as a personal guide and mentor. The recovery coach will work with the individual to develop a Wellness Plan that orients the activities of the recovery coach's service.

The recovery coach will be a part of a larger team of other recovery coaches and case managers but will also be an active interdisciplinary member of the Outpatient Center’s track of specialty clinicians, supervisors, and prescribers who serve people with substance use and co-occurring mental health conditions. The recovery coach will provide education to persons engaged in services but may also utilize their own recovery experience and knowledge with the entire treatment team.

Schedule: Full Time, 40 hours

• 
  
• Monday - Friday
  

Salary: $22.27/hourly

• 
  
• additional $1 for CPS
  
• additional $2 for CARC
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Excellent written and verbal communication skills (in the English language) required
  
• Demonstrated ability to participate effectively in a team of staff required
  
• Must have a valid driver's license, regular access to a reliable vehicle and be willing to provide transportation to persons served in personal vehicle, as needed
  

Required Experience

• 
  
• Lived experience of recovery in the context of substance use and mental health
  
• Related work experience and ability to articulate wellness/recovery values and principles required
  
• Must have either a college degree or a high school diploma/GED and at least 6 months relevant
  
• Certification as a Recovery Coach highly preferred or commit to obtaining CRC within 12 months of hire
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Who We Are

Point32Health is a leading not-for-profit health and well-being organization dedicated to delivering high-quality, affordable healthcare. Serving nearly 2 million members, Point32Health builds on the legacy of Harvard Pilgrim Health Care and Tufts Health Plan to provide access to care and empower healthier lives for everyone. Our culture revolves around being a community of care and having shared values that guide our behaviors and decisions. We've had a long-standing commitment to inclusion and equal healthcare access and outcomes, regardless of background; it's at the core of who we are. We value the rich mix of backgrounds, perspectives, and experiences of all of our colleagues, which helps us to provide service with empathy and better understand and meet the needs of the communities where we serve, live, and work.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. Learn more about who we are at Point32Health.

Job Summary

Job Description

Strategy & Product Development

• Contractual performance and oversight. Work with internal business partners in the management of vendor Service Level Agreements and Performance Guarantees. This includes receiving vendor reports, arranging and attending Joint Operating meetings, reviewing, and documenting vendor performance and assessing corrective actions where applicable.
• Collaborate with internal and external business partners on the collection, analysis, and maintenance of relevant data.

• Strategy and development - Support the development of plans and operational solutions to address changes to vendor programs on an annual basis.

Vendor Contracting

• Work with finance and internal business owners to analyze ROI of various vendors.
• In partnership with Product Leaders, evaluate, negotiate, and recommend changes to new and existing contracts to best support P32H stakeholders.
• Responsible for the project management of contract implementations and renegotiation functions, from pre-contracting to activation, according to pre-determined internal guidelines and financial standards, while ensuring a smooth transition of services for members

Vendor Implementation & Management

• Assist in new vendor delegation implementation or de-delegation.
• Assist with management of Material Subcontractors.
• Vendor relationship management process including building, nurturing, and maintaining positive working relationships between P32H and its Vendors.
• Ensure contract requirements are adhered to, including language, terms, and reimbursement requirements.
• Ensure vendors obtain and maintain compliance with any P32H and or regulatory requirements.
• Act as resource for internal teams when consultant, business associate and nondisclosure agreements or other information to support Compliance are required.
• Drive continuous improvement in all aspects of the vendor oversight process.

• Other duties and projects as assigned.

Qualifications - what you need to perform the job.

Certification and Licensure

Education

• Required (minimum): Bachelor's degree or relevant experience.

• Preferred: Advanced degree in business or related industry

Experience

• Required (minimum): A minimum of 5-7 years' experience Managed Care, preferably at a Health Plan, in a network/procurement/compliance/regulatory/legal/product/operations/marketing or project management role. A minimum of 2 years' experience managing vendor relationships at either a Health Plan or Vendor

• Preferred: 7+ years of relevant health plan experience

Skill Requirements

• Demonstrated ability to conduct negotiations. Familiarity with contract terms preferred.
• Demonstrated experience with value-based vendor arrangements.
• Detail oriented, excellent proof reading and editing skills.

• Demonstrated ability in managing work plans & holding stakeholders accountable.
• Excellent analytical skills as demonstrated by significant ability to pull data, analyze complex data sets, and present in consumable reports/presentations to management.
• Ability to thrive in a matrix-management, hands-on environment that demands a consultative approach and solutions that span multiple environments in a business area.
• Motivated and flexible, a proponent/champion of change, able to conceptualize and envision the impact of change, and propose new ways to do business, and able to work independently and prioritize work, operating under tight deadlines.
• Strong interpersonal, presentation and communication skills.
• Requires the ability to maintain effective and productive peer relationships. Must have the ability to motivate fellow employees by fostering team spirit, an attitude of cooperation, and a commitment to the organization. Requires well-developed interpersonal skills to act in the capacity of liaison to the user community.

Working Conditions and Additional Requirements (include special requirements, e.g., lifting, travel):

• Must be able to work under normal office conditions and work from home as required.
• Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.
• May be required to work additional hours beyond standard work schedule.
• Anything specific to physical needs (lifting etc.)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.

Salary Range

Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; as well as internal equity. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company's sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

• Medical, dental and vision coverage

• Retirement plans

• Paid time off

• Employer-paid life and disability insurance with additional buy-up coverage options

• Tuition program

• Well-being benefits

• Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit welcome all
All applicants are welcome and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Scam Alert: Point32Health has recently become aware of job posting scams where unauthorized individuals posing as Point32Health recruiters have placed job advertisements and reached out to potential candidates. These advertisements or individuals may ask the applicant to make a payment. Point32Health would never ask an applicant to make a payment related to a job application or job offer, or to pay for workplace equipment. If you have any concerns about the legitimacy of a job posting or recruiting contact, you may contact

We have an exciting opportunity for you to join Riverside Community Care as a Shared Living Coordinator for the South Shore Area!

The Shared Living Coordinator ensures the delivery of high quality, compassionate, and cost-effective services of our Shared Living Program. The coordinator is responsible for leading and directing Shared Living Providers to provide a high quality of life for individuals living in Shared Living homes.

This position is based in Norwood but does require some travelling in the south shore area.

Schedule: Mon-Fri 9am-5pm (40 hours)

Pay Rate: $25.15/hourly

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

• 
  
• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

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• Excellent written and verbal communication skills (in the English language) required
  
• Demonstrated ability to organize, delegate, and motivate others as well as to promote cohesiveness in a team required
  
• Must have valid driver's license and regular access to available, dependable transportation required
  

Required Experience

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• Bachelor's Degree in related field preferred; High School Diploma or equivalent required
  
• Three years related experience required
  

Riverside Community Care is dedicated to the goal of building a culturally diverse and inclusive organization committed to working in a multicultural environment and strongly encourages applications from minorities. We provide equal opportunity for all persons seeking employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Riverside Community Care

Love what you do!

Respite Counselor

In this exciting role, the Respite Counselor will work as part of a team in this acute care residence. The Respite Counselor will provide guidance, education, supervision, and direct supports to allow consumers to maintain their physical and emotional health, live safely in the community and develop the skills necessary to return to independent living. Interactions between staff and consumers will be guided by an appreciation for those being served as unique individuals and adults, with the expectation and goal of crisis or situational stabilization.

The Respite programs provide both short and long-term care for persons experiencing mental health, substance use disorder, and co-occurring disorders who might otherwise require treatment in an inpatient setting and would benefit from structured stabilization, support, care coordination, and treatment planning.

Schedule: Relief

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• 1st, 2nd, and 3rd shifts available!
  
• Evening and Weekend Differential - additional $1 hourly
  
• Overnight Differential - additional $2 hourly
  

Pay Rate: differentials available!

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• $21.21/hour High School Diploma
  
• $22.27/hour with a Bachelor’s Degree
  

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

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• Comprehensive, high-quality health, dental, and vision insurance options
  
• Flexible Spending Accounts – both medical and dependent care
  
• Eleven paid holidays
  
• Separate accruals for vacation (increases with tenure), personal, and sick time
  
• Tax-deferred 403(b) retirement savings plan with employer match
  
• Employee Assistance Plan / Travel Assistance Plan
  
• Employee bonus for referrals resulting in hiring
  
• Discounts to movie theaters, sporting, and entertainment events
  
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee
  

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• 
  
• Ability to communicate in and comprehend the English language, including clearly documenting consumer progress and activities in program records
  
• Ability to work as a member of a team and to function independently
  
• Excellent communication, interpersonal and organizational skills
  
• Basic computer fluency, including Microsoft Office
  
• Valid driver’s license, safe driving record and regular access to a reliable vehicle
  

Required Experience

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• Bachelors Degree or Associate Degree with one years experience or High School Diploma and three years related experience
  

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.