Jobs in Wayne, PA

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

Now Hiring Part Time School Van Drivers - School District, Methacton, Eagleville Pa!

As a Part Time School Van Driver, you will play a vital role in your community and the lives of students. You will start students' days with morning pickup before school and transport them safely back home in the afternoon. Additional hours for field trip and special event transportation may be available.

No experience is necessary to become a van driver! We are here to help you succeed with expert training and guidance to help you become a safe and professional First Student school van driver.

School Van Driver benefits:

• Pay Details: Dependent on experience and qualifications
• Hourly Rate: $21.00 per hour
• Training Hourly Rate: $15.00 per hour
• Medical, Dental, Vision, & Life insurance or coverage options
• 401(k) Retirement Plan with company match.
• Part-time, flexible schedule: Split shifts (AM/PM routes).
• Career Advancement Opportunities: Advance into operational, maintenance, management, and leadership roles in over 540 locations across the U.S. & Canada!
• Employee Assistance Program (EAP): Counseling and support services for personal and work-related issues.
• Community Impact: Be a trusted figure for students and families.
• Employee Discount Program: Discounts on various products and services.
• Guaranteed Minimum Hours: Get paid for 4 hours per day at minimum.
• Child Ride-Along Program: Perfect for working parents.
• Safety or Attendance bonuses**

Your day as a School Van Driver will include:

• Safely transport students to and from school and activities.
• Supervise boarding and unloading at stops; assist students with seatbelts and mobility aids.
• Maintain order on the vehicle to prevent distractions.
• Conduct pre-trip and post-trip inspections (brakes, lights, tires, emergency exits).
• Report mechanical issues promptly and keep the vehicle clean and sanitary.
• Obey all traffic laws and company safety standards.
• Communicate with parents, school staff, and dispatch about student behavior or delays.
• Demonstrate leadership and customer service skills.

School Van Driver Jobs are Perfect For:

• Retirees looking for supplemental income
• Stay-at-home parents seeking daytime work
• Veterans transitioning into civilian roles
• Anyone seeking a second career or flexible job
• People who enjoy working with children

You might be a good fit as a School Van Driver if you:

• Are at least 21 years old
• Have a valid driver's license for at least 3 years
• Are looking for a part-time schedule and summers off
• Enjoy working with students

Note: This position is subject to DOT drug testing as a safety-sensitive employee. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.

Great School Bus Drivers often bring skills such as:

• History driving with ride share companies or taxi services
• Previous experience as a teacher, social worker, classroom assistant, hospitality worker, or customer service or retail associate.

Take the wheel and drive your career forward with First Student! Make an impact in your community while enjoying flexible schedules, great pay, and unmatched support.

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global , the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

The Role

We are looking for a dynamic Human Resources Coordinator to join our corporate team at Legends | ASM Global. Under the supervision of the Human Resources Manager, the candidate will coordinate various functions within the corporate Human Resources department with a strong attention to detail. Including but not limited to processing onboarding paperwork, generating offer letters, organization of files & reporting lists etc. This is a pivotal role that supports our internal customers as well as supporting and maintaining the candidate experience.

Essential Duties and Responsibilities

• Conducts onboarding and offboarding for Above venue, venue, and corporate personnel.
• Coordinate on/off boarding of facility HR Business Partners (schedule orientations, training, requests systems access, etc.)
• Generates, tracks, and follows up on all Director level and above offer letters company wide.
• Administers, updates and tracks relocation assistance program for any Team member eligible to receive relocation monies.
• Acts as liaison between Corporate HR functions (recruiting, benefits etc.) to maintain seamless operations.
• Ensure I-9 and E-Verify compliance for all new hires company wide.
• Conduct background checks for Corporate new hires and assists with process for venues.
• Conducts new hire orientation for all Corporate and Above venue Team Members.
• Maintain company-wide organization charts.
• Tracks new Facility Transition process and assists as needed.
• Maintains and compiles departmental reports, on a weekly, monthly basis and as otherwise directed.
• Organizes, maintains, and updates all Corporate legal files.
• Organizes, maintains, and updates all Corporate, above venue, and venue Director level and above employee files.
• Acts a SME and liaison with all venue HRBPs on all Corporate aspects of HR Department operations (Workday, Offers, Background, I-9, E-Verify, policies & procedures etc.)
• Orchestrate and oversee Corporate HR Department special projects as needed.
• Performs other duties as required and assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience

• High school degree or equivalent education is required.
• 3-4 years' experience in a large-scale administration role strongly preferred.
• Good working general knowledge of company and departmental policies and procedures.

Skills and Abilities

• Must have excellent computer skills and the ability to learn HRIS system.
• Workday experience preferred, but not required.
• Ability to prioritize and manage conflicting demands.
• Strong written, verbal, and interpersonal communication skills.
• Exceptional time management and organizational skills.
• Work well in a team environment.
• Able to maintain confidential information.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Working Conditions

Location: On Site West Conshohocken, PA

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

We're a company of agile, customer-oriented individuals with a shared commitment to integrity, servant leadership, and teamwork. Our associates take pride and ownership in their work and innovate to provide the highest quality, life enhancing medical technology in the world. Together, we're in it for life!

The primary purpose of this job is to support the Operations Manager and Manufacturing Area Managers. The position is responsible for updating daily production plans, physical inventory counts, Oracle purchase orders, receiving and stocking purchased inventory, entering daily production data, updating efficiency files, and supporting ad hoc requests as needed.

Accountabilities & Responsibilities:

• Adhere to Viant Core Beliefs and all safety and quality requirements.
• Analyze Oracle WIP moves and update daily production plan.
• Manage consumable inventory min/max levels, including physical inventory counts.
• Create and submit Oracle PO requests.
• Communicate inventory orders with Buyer, Team leads and Operators.
• Receive, Unpack, Stock and Lock Inventory
• Data entry of production logs and maintenance of production reporting system
• Build and produce weekly, monthly, quarterly efficiency reports.
• Organize and file production records.
• Perform other cross functional administrative support as needed, including but not limited to: inventory related assignments, training & development and maintenance.

Position Requirements:

• Minimum Education: High school graduate or equivalent.
• Minimum Experience: 2 years related experience.

Knowledge & Skills:

• Strong organizational, analytical and decision-making skills
• Research skills and the ability to conduct data analysis with the ability to conjoin complex formulas.
• Excellent data entry skills
• Proficient in Microsoft Office Suite
• Advanced level Excel skills (Pivot Tables & charting)
• Ability to comprehend and edit code (visual basic).

Benefits:

• Medical, dental, and vision benefits-effective date of hire
• Company-paid life insurance and disability benefits
• Generous Paid Time Off
• 10 Company Paid Holidays
• 401 (k) plan with Company Match
• Tuition Reimbursement
• Voluntary Universal Life and Long-Term Care
• Voluntary Legal Plan
• Pet Insurance

#INDMP

JACQUET is an established market leader in the distribution of stainless steel and nickel alloys in plate and round bar. Jacquet strives to be the best supplier of stainless steel and nickel cut parts by providing high quality in-house processing. Metals are sold either as-is or cut to made-to-measure sizes using plasma machines, water jets, lasers or saws. Jacquet applications cover many industrial sectors such as the water, environment, energy, mechanical and forged metal construction, chemical and agri-food, gas processing and storage, pharmaceutical and cosmetic sectors. We have four strategically placed locations within the US including Pennsylvania, California, Texas, and Wisconsin with many more globally.

We are currently seeking an experienced Saw Operator (bar/plate) at our Limerick, PA facility. We offer training, competitive pay, and a comprehensive benefits package. If you have the necessary skills and qualifications, we would enjoy the opportunity to speak with you!

Description:

The saw operator is responsible for the safe operation, maintenance, and cutting of stainless steel and nickel alloys per customer specifications.

Responsibilities:

• Take primary responsibility for operation and maintenance of the bar saw machine to include Production, Quality, accuracy of Production Logs, and BT/Travelers/Programs.
• Perform daily, weekly, and monthly maintenance as needed.
• Assist maintenance whenever requested or directed.
• Monitor your machines consumables. Cut and remove scrap. Report any deficiencies.
• Use plates, bars, rems, and programs as specified by Production Control. Prior approval for any changes.
• Work with QA department on all matters of quality to include quality of cut parts, cutting tolerances, quality statistics and ISO 9000 certification.
• Ensure that safe work practices are maintained always within your work section and always adhere to safety requirements and wear required protective equipment.
• Control the neat, orderly and accurate storage of all bar inventory in the plant.
• Organize the work area of your machines. All tools should be put away in an orderly manner.
• Maintain and constantly improve upon the cleanliness of your section.
• Perform other reasonable tasks as requested by the Operations Manager or the floor supervisor.

Requirements:

• Minimum 18 years
• High School Diploma or Equivalent
• Ability to read and write English
• Ability to stand, sit, bend, stoop, and reach
• Ability to lift 50 lbs.

Other Skills:

• Attention to detail
• Team player
• Basic familiarity with computers/software programs

Experience:

• 1+ years prior experience operating a plate or bar saw
• 1+ year(s) prior experience operating an overhead crane
• 1+ year(s) prior experience operating a forklift

Minimum Additional Training:

• Experience in math and statistics

Pay Range: $20 - $24 per hour depending upon experience

Compensation details: 20-24 Hourly Wage

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We have over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers, and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

Massage License Renewal Reimbursement

All equipment, tools, linens, and supplies provided

Tips paid out the same day

Life Insurance

Supplemental Insurance

Employer contribution to medical insurance

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 60 locations across 8 states. No matter how big we get, the core of our company culture is to put people first! Our Massage services and enhancements elevate not only our clients' experiences, but our Massage Therapists' experience as well! Our Massage Therapists use additional tools such as Hot Stones, Himalayan Salt Stones, CBD Oil, and more to deliver customized treatments to our guests and valued members. Our commitment to the safety and comfort of our Massage Therapists and our clients is unmatched in the industry, and includes extensive annual background checks, annual ethics training, the use of our Attention Button system in every spa, and more.

We offer a competitive compensation package designed to reward your contributions and drive your success.

• Base Salary: Enjoy a base service (50-minute Swedish massage) rate ranging from $20.00-$25.00, tailored to reflect your experience and skills.
• Commission: Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Upgrades range from $3-$8, depending on the service. Our top performers typically earn an additional $6-$9 per hour from upgrades.
• Tips: Enjoy average tips ranging from 18% to 25% of the nonmember price. Credit card tips come directly to you via our partner, Tippy. The average tip on our base service is $20-$30 and goes up incrementally with upgrades.

Total Average Earnings: With our competitive base rate and uncapped commission structure, our full-time high performing Massage Therapists typically earn an average total annual compensation ranging from $65,000 to $88,000, depending on individual performance (based on 30 service hours/week). Our part-time high performing Massage Therapists typically earn an average total annual compensation ranging from $33,000 to $44,000, depending on individual performance (based on 15 service hours/week).

• Maintain an active Massage Therapy license, and adhere to state/county licensing laws and regulations
• Carry your own massage liability insurance
• Commit to our \"Key Ingredients\" as the standard for communicating with and empowering each client during their massage service
• Customize a treatment plan based on each individual client's needs to deliver quality results
• Create an excellent experience through your friendly and helpful attitude
• Effectively communicate with clients, spa management, and staff
• Achieve sales and performance goals as outlined by spa leadership
• Participate in hands-on training as well as workshops and webinars
• Maintain professionalism and cleanliness of treatment rooms and common areas

We can't wait to meet you! Visit us in person at 4831 West Chester Pike, Newtown Square, PA 19073.

Base $70K-$80K commensurate with experience and benefits

A growing Firm is seeking an experienced, detail-oriented Paralegal/Legal Assistant with a minimum of 3 years of relevant experience. The ideal candidate will have demonstrated experience in Business/Transactional matters and/or Trust/Estate Planning and Administration, client relations skills with the ability to serve as a primary point of contact for clients, attention to detail, advanced proficiency with the Microsoft Office suite, and the ability to learn the Firm’s legal research and accounting software platforms.

Responsibilities:

• Support attorneys with all facets of client representation
• Prepare and finalize legal documents including wills, trusts, powers of attorney, estate administration filings, operating agreements, and asset/stock purchase agreements, all under attorney supervision, and manage correspondence with all parties (clients, beneficiaries, creditors, opposing counsel, financial institutions, etc.)
• Conduct legal research using Westlaw (Practical Law), LexisNexis, or similar platforms and draft legal memoranda, correspondence, and client communications
• Maintain detailed client files, case management records, and billing documentation in compliance with Firm protocols and Rules of Professional Conduct
• Schedule, coordinate, and participate in client meetings and transactional deal closings; manage and monitor critical deadlines including for transactional deals and trust/estate tax/administration deadlines
• Manage phone calls, emails, and other communications, and directly respond to routine client inquiries with appropriate guidance from attorneys as needed
• Willingness to pursue professional development through attendance at relevant continuing legal education courses and training programs

Required Qualifications:

• Minimum 3 years of substantive experience with Business/Transactional and/or Trust/Estate Planning and Administration matters with willingness to expand knowledge in complementary practice areas
• Associate’s degree in paralegal studies, Bachelor’s degree, paralegal certificate, or equivalent combination of education and experience
• Excellent organizational and multitasking skills with proven ability to manage multiple client matters and competing deadlines simultaneously
• Strong written and verbal communication skills, with demonstrated ability to interact professionally with clients, attorneys, and third parties
• Proven ability to work independently with limited attorney supervision while collaborating effectively with attorneys, clients, and support team in a boutique firm environment

Preferred Qualifications:

• Experience with Estate Administration/Trust accounting software (Zanes)
• Experience with Transactional software (Westlaw – Practical Law)
• Familiarity with Pennsylvania Probate procedures and Orphans’ Court rules
• Pennsylvania Notary Public
• Experience in other legal areas (i.e. Litigation, Real Estate) helpful but not required

Laura Solomon & Associates, a growing firm dedicated to serving nonprofit, charitable and other tax-exempt organizations, and philanthropic individuals ( ), is seeking to add an Attorney. We are open to any location and remote work arrangement. We require that an attorney be licensed to practice (or can waive into) the Pennsylvania Bar; New York, New Jersey, and Delaware Bar admissions are desired given our client base.

LS&A is located on Philadelphia’s Main Line. The firm is recognized as a leader in the charitable sector and serves as outside general counsel to hundreds of public charities, private foundations, trade associations, and other nonprofits. We counsel clients locally, around the U.S., and internationally.

This position offers a tremendous opportunity for learning and professional growth in our warm and collegial environment and has the following requirements:

-         YOU MUST HAVE TAX LAW EDUCATION OR EXPERIENCE TO BE CONSIDERED FOR THE POSITION

-         Demonstrated commitment to, experience, and desire to work with, tax-exempt organizations and philanthropic individuals

-         Will consider a wide range of experience levels but require at least 3 years applicable legal experience, with large law firm experience strongly preferred

-         A knowledge base in the following areas (familiarity with application to exempt organizations/nonprofits is strongly preferred):

•   corporate law (incorporation, Bylaw and Resolution drafting; nonprofit corporate and transactional experience is strongly preferred)
•   federal taxation
•   trusts and estates (Orphans Court and charitable gift planning)
•   real estate law

-         Excellent communications skills – both orally and in writing, including ability to explain legal concepts to non-lawyers

-         Strong legal and business judgment

-         Excellent research and analytical skills

-         Personal Characteristics - positive; decisive; hardworking; mature; professional; detail-oriented; poised/levelheaded; articulate; takes responsibility and initiative; energetic; thoughtful; team player; flexible and able to juggle competing client demands

Other factors for consideration include:

-         Other relevant professional experience in the nonprofit sector (e.g., Nonprofit Board service, staff position(s), volunteer and other community service

-         Masters of Law in Taxation

-         Public speaking experience

Our firm has an excellent work culture and strong commitment to our clients. We wholeheartedly serve our clients and their missions. This is a firm where you can do meaningful work with nonprofits and be supported and mentored. We expect all staff to manage their own schedule and deadlines. To be successful, firm members must have high expectations of their own work, attention to detail, and motivation to do excellent work.

As part of the culture of Laura Solomon & Associates, we value our work/family balance and that of our colleagues as well. The firm sets a reasonable and manageable billable hour requirement of 1300 hours. Our compensation package is competitive, including opportunities to be rewarded for your initiative and business development. The firm offers medical/dental insurance. Retirement savings are encouraged through matching 401(k) and profit-sharing plan.

To apply for this position, please send your resume with cover letter, two writing samples, and salary request to We are unable to reply to submissions that do not include all the above items.

For more information about the firm, please see Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Firm-paid Dental insurance
• Flexible schedule
• Firm-paid Health insurance
• Firm-paid Life insurance
• Paid time off

Schedule:

• Monday to Friday

• Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
• Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
• Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
• Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
• Develop business relationships with field team to maximize coverage of shared targets.
• Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
• Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
• Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
• Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
• Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
• Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
• Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
• All other duties as assigned.
  
  

• Bachelor's degree from an accredited college or university OR equivalent experience
• 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
• Experience selling in the Cardiovascular space preferred
• Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
• Excellent communication & rapport building skills.
• Ability to articulate complex clinical data.
• Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
• Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
  
  

Position: Account Manager

Location: Malvern, PA (4 days a week on-site)

Permanent role

Overview

We are seeking a highly driven, sales-focused Senior Account Manager to lead and grow client relationships while managing high-volume IT contract hiring programs. This role combines new business development, account growth, and operational delivery, serving as a trusted advisor to clients while driving revenue, expansion, and hiring performance. The ideal candidate brings a strong background in IT staffing sales, account management, and workforce solutions, with a proven ability to grow accounts and deliver measurable business results.

Key Responsibilities

• Own and grow enterprise and mid-market client accounts, driving revenue through strategic account development and expansion.
• Serve as a trusted advisor and primary client contact, delivering consultative workforce solutions for IT contractor hiring.
• Lead end-to-end client engagement, from sales discovery and requirement qualification to hiring delivery and ongoing account management.
• Drive high-volume, transactional IT contract hiring, ensuring speed, quality, and fulfillment performance.
• Identify and execute new business opportunities, including upsell and cross-sell of staffing and workforce solutions.
• Develop and manage account growth strategies, including penetration plans, pipeline development, and revenue forecasting.
• Partner with recruiting teams to optimize delivery, improve submission quality, and increase fill ratios.
• Maintain executive-level client communication, including QBRs, performance reviews, and strategic planning sessions.
• Track, analyze, and report on key performance metrics, hiring KPIs, and revenue targets.
• Prepare and deliver sales presentations, proposals, and account performance reports.
• Proactively manage escalations, risks, and client challenges to ensure high client satisfaction and retention.

Qualifications

• 8+ years of experience in IT staffing sales, account management, workforce solutions, or recruiting operations, with a strong emphasis on client acquisition and revenue growth.
• Proven success managing enterprise accounts and high-volume IT contract hiring programs.
• Demonstrated ability to close new business and expand existing accounts.
• Strong consultative selling skills, including needs discovery, solution positioning, and negotiation.
• Experience qualifying technical hiring requirements and managing large hiring pipelines.
• Highly analytical, with experience managing sales metrics, KPIs, forecasting, and reporting.
• Exceptional communication, presentation, and stakeholder management skills.
• Ability to operate effectively in fast-paced, performance-driven environments.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate