Jobs in Townsend New Castle County, DE

JOB TITLE: CX Experience Architect

LOCATION: Newark, DE

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience.

Schedule: Monday-Friday, no weekends

Responsibilities

• Welcome patients and complete check-in procedures with a positive, professional attitude
• Answer incoming calls, assist with questions, and manage the appointment schedule
• Verify insurance coverage and secure any required authorizations
• Process payments, including co-pays and outstanding balances
• Maintain accurate and confidential patient information in accordance with HIPAA guidelines
• Keep the daily schedule running smoothly by managing patient flow
• Collaborate with clinical staff to support efficient office operations
• Communicate with patients regarding follow-up care, reminders, and scheduling needs
• Ensure the front desk and waiting area remain clean, organized, and presentable

Skills

• High school diploma or equivalent
• At least 5 years of front desk or customer service experience (dental or medical setting preferred)
• Knowledge of dental terminology, procedures, or insurance is a plus
• Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred
• Strong communication skills and the ability to multitask in a fast-paced environment
• Professional presentation and excellent attention to detail
• Bilingual in English and Spanish is a plus, but not required

If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started.

Job title: Sr Mainframe Developer

Client address: 880 Powder Mill Rd, Wilmington, DE, 19803

Job Description:

• Develops and implements solutions that address complex business challenges, enhancing the ability to make data-driven decisions and improving operational efficiency.
• Prepares architecture and design documents for complex Banking applications keeping in mind design constraints that translate to coding.
• Develops secure and high-quality code that runs in sync with other highly efficient sub systems.
• Think out-of-the-box proactively and be creative by challenging conventional approaches and contribute towards operational efficiency.
• Troubleshoots problems, works with Product Teams and other stake holders to understand complex Requirements and be able to break them down to design/development

Job Requirements:

• Candidate should have expertise in MQ, CICS, IMS, COBOL, JCL, VSAM & DB2. · Expertise in CICS Programming including knowledge of CICS Screen Programming is Mandatory.
• Experience/Knowledge in building and maintaining new Test regions is preferred.
• Experience coding in MQ Series & IMS DB is Mandatory.
• Experience in Banking Compliance and Regulatory Platform is preferred.
• Must have hands-on coding development experience. Experience with version control.
• Ability to communicate effectively with team members and clients and excellent problem-solving skill

Years of experience required: 10-14

Blazer Jobs is a nationwide Special Education staffing organization that partners with school districts to provide specialized services for students with IEPs. We are currently hiring Speech-Language Pathologists for multiple full-time, school-based contract positions in the Wilmington, Delaware area for Extended School Year programs and for the upcoming academic school year.

Position Details

• Full-time, school-based contract positions
• Opportunities available statewide in Delaware
• Openings for ESY (summer) programs and the full 2026–2027 school year
• Assignments include PreK–12 student populations
• Caseloads range from mild to moderate and/or moderate to severe needs
• In-person and travel opportunities available

Compensation and Benefits

• Competitive weekly pay
• Healthcare plan options
• 401(k) with employer match
• Professional support and development
• Travel contracts include non-taxable stipends for housing and meals/incidentals when eligible

Delaware Requirements

• Master’s degree in Speech-Language Pathology
• Active Delaware Speech-Language Pathologist license through the Delaware Division of Professional Regulation
• Delaware Department of Education certification or eligibility (as required by district)

ASHA Certificate of Clinical Competence (CCC-SLP) preferred

Typical Responsibilities

• Provide direct speech and language therapy services in alignment with student IEPs
• Conduct evaluations and assessments to determine eligibility and service needs
• Develop, implement, and revise IEP goals
• Collaborate with special education staff, general education teachers, and families
• Maintain accurate documentation and ensure compliance with state and federal guidelines
• Participate in IEP meetings and multidisciplinary team discussions

About Cogent InfoTech

At Cogent InfoTech, we believe in creating opportunities that empower individuals and transform organizations. With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do. Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.

Job Title: Administrative Assistant Supervisor

Location: New Castle, DE

Contract Role - 1 Year

Onsite Role

Job Summary

• The Administrative Supervisor is responsible for the overall administrative functions of the organization and oversees the support staff of the Bridge Clinic.

Key Responsibilities

• Supervises administrative assistants, offering guidance and training while delegating work tasks.
• Ensures that day-to-day operations of the organization run smoothly.
• Administrative assistant supervisor is a supervisory position typically above administrative assistant staff.

Required

• Minimum 5 years of administrative experience
• Six months experience with Electronic Medical Records (EMR).
• Ability to establish and maintain professional relationships with staff, community agencies and clients.

Cogent InfoTech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued. We encourage applications from individuals of all backgrounds, identities, abilities, and experiences. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply

Join Us

At Cogent InfoTech, your ideas matter. Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Citation XLS Pilot in Command (PIC)

Location

This is a full-time, on-site position based at:

New Castle Airport (KILG) – New Castle, Delaware

Candidates must be able to live within a two-hour driving distance of KILG.

Important Qualification Requirement

Applicants must have prior experience flying the Citation XLS (CE-560XL) and must hold the appropriate PIC type rating for the aircraft.

Candidates without Citation XLS experience and CE-560XL PIC certification will not be considered.

Position Summary

The Pilot in Command (PIC) is responsible for the safe and efficient operation of the aircraft while delivering an exceptional experience for every flyADVANCED Owner and passenger.

This role requires a highly skilled aviator who combines technical proficiency, operational discipline, and customer-focused professionalism. The PIC serves as the final authority on the aircraft and is responsible for maintaining the highest standards of safety, compliance, and service.

The Pilot in Command represents flyADVANCED from the moment passengers arrive at the FBO until the completion of each trip.

Key Responsibilities

• Serve as Pilot in Command of the Citation XLS, ensuring safe operation of the aircraft during all phases of flight

• Operate aircraft in accordance with FAA regulations, company policies, and standard operating procedures

• Maintain strict adherence to the flyADVANCED Flight Operations Manual (FOM), Aircraft Operating Manual (AOM), and OEM checklists

• Conduct thorough preflight planning and passenger briefings, including weather updates, routing, and safety information

• Provide a professional and welcoming experience for Owners and passengers

• Brief the Second-in-Command on flight details and emergency procedures prior to departure

• Ensure all flights are conducted safely, efficiently, and with a strong focus on on-time performance

• Maintain continuous situational awareness and exercise sound judgment in all operational decisions

• Communicate any maintenance discrepancies or abnormalities to Maintenance Control in a timely manner

• Complete all required documentation and reporting related to aircraft operations and maintenance

• Maintain proficiency and remain current on aircraft systems, procedures, and regulatory requirements

• Perform additional operational duties as assigned

Required Qualifications

• FAA Airline Transport Pilot (ATP) Certificate

• Citation XLS (CE-560XL) PIC Type Rating

• Previous experience operating the Citation XLS required

• First-Class Medical Certificate

• Minimum 2,000 hours total flight time

• Valid U.S. Passport with ability to travel internationally without restrictions

• Ability to obtain required airport authority and TSA clearances

• Valid U.S. driver’s license

Professional Expectations

• Ability to work flexible schedules including nights, weekends, and holidays

• Strong decision-making ability in high-pressure operational environments

• Excellent communication and passenger service skills

• Professional appearance and customer-service mindset

• Ability to adapt quickly to changing schedules and operational requirements

• Capable of lifting baggage or equipment up to 50 pounds

BJs Wholesale Club is Hiring Class A Drivers
Local, No Touch Freight, Weekly Pay + Overtime PAY
$5,000 Sign on Bonus!*

• MUST BE 21 YEARS OLD
• MUST HAVE AT LEAST 1 YEAR OF CLASS-A VERIFIABLE DRIVING EXPERIENCE
• MUST BE AVAILABLE TO WORK NIGHTS and WEEKENDS

BJs Logistics proudly offers an excellent total compensation package including:

• OVERTIME AFTER 40 HOURS
• 40 hours scheduled minimum, overtime potential up to 55+ hours!
• Industry leading healthcare benefits! UnitedHealthcare Benefits includingDental and Medical
• Vision Insurance
• Highly Competitive Pay per Hour
• Paid Weekly
• Paid Orientation and Training
• Paid for all hours worked
• Vacation, Personal, and Sick Time
• Retirement Benefits include 401K
• No Touch Freight - Easy Routes
• Local Routes
• Flexible Spending Account
• Employee Stock Purchase Plan

Advantages and Incentives:

• New State of the Art Equipment
• Quality Time Home
• Paid DOT Physicals and Renewals
• Company Uniforms Provided

Join a team of more than 32,000 team members, comprised of our home office and over 229 clubs and 7 distribution centers. We're committed to delivering value and convenience to our Members, helping them save every day on everything they need for their family and home. BJ's Wholesale Club offers a collaborative, team-oriented environment where all team members can learn, grow and excel.
* $2,500 paid after 6 months, $2,500 paid at 1-year anniversary
Please log onto and click on the Truck Driver tab to apply.
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is from $30.00/hour.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Sales Associates in the absence of management.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

Crew positions are entry level opportunities with both full and part time possibilities to fit your schedule. As one would expect, cash handling, fuel transactions, cleaning, and stocking are part of the role with some foodservice positions specifically tasked with food prep and foodservice safety. What you might not expect is the camaraderie of the store team and fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare you to excel in the role.

What we bring:

• A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
• A strong \"promote from within\" philosophy providing advancement opportunities for all levels.
• Schedule flexibility! We have full-time and part-time opportunities that will work with your schedule.

Our benefits include:

• 401k plan (US only)
• RRSP Plan (Canada only)
• Premium pay for holidays worked
• Paid PTO Plans (full-time positions)
• Tuition Reimbursement including GED
• Adoption Assistance (US only)
• Exciting incentive and rewards programs

What you bring:

• A desire for meeting and exceeding customer expectations on every visit.
• Commitment to maintaining a clean, safe environment to ensure the store is always customer ready.
• Ability to ensure proper food preparation and presentation including making one of our customer-favorites.coffee!
• Excellence in cash handling, fuel transactions, and promoting our rewards loyalty program.
• Ability to follow proper health code guidelines.
• The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 50 pounds.

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

Immediate openings! We are currently accepting applications for part-time and seasonal positions! We offer exciting career opportunities for bright, energetic and talented individuals in a stimulating, fast-paced and team-oriented culture. Hobby Lobby is a world worth exploring - where dedication and achievement are rewarded. Starting part-time and seasonal range - $15.00 - $16.00 per hour. Store hours are Monday through Saturday, 9 am to 8 pm and we are closed on Sunday. Departments include:

• Art
• Crafts
• Custom Frames
• Fabrics
• Floral
• Hobbies

Job description - requirements:

• Applicants must be available to work some nights and weekends.
• Applicant must be mature and self motivated. Previous experience in the craft or hobby field is preferred, but not necessary.

Full-time benefits include:

• Competitive wages
• Medical, dental and prescription benefits
• 401(k) program with company match
• Paid vacation
• Sick / personal pay (SPP)
• Employee discount
• Life insurance and long term disability insurance (LTD)
• Flexible spending plan
• Holiday pay

Hobby Lobby Stores, Inc., is an equal opportunity employer. For reasonable accommodation of disability during the hiring process call (8

Job Title: Retail Associates

Address 1: 3140 Kirkwood Hwy

Zip Code: 19808

Department: Hobby Lobby Stores