Jobs in River Grove

The Director of Account Management (D-AM) is a key agent for change, growth, and improvement in the commercial organization. The D-AM sets department strategy, aligning with corporate goals. The D-AM is responsible to communicate expectations to the team and is accountable for their team's execution, action, and result.

The Director of Account Management is responsible for fostering the growth and retention of Bison's customers by coaching and developing the leaders of the Account Management and Customer Operations team(s). The D-AM leverage their knowledge of Bison's modes, services, technologies, and processes along with relationships with key internal stakeholders to support Bison's growth initiatives.

Key Accountabilities/Responsibilities

Leadership:

• Managers of Account Management look to the D-AM for vision, direction, and support in day-to-day activities. It is a critical part of the Director's role to ensure that all the employees needs are met in these regards
• The D-AM sets department and individual performance expectations. The D-AM monitors results and provides coaching and sets development strategies
• The D-AM provides escalation support from customers or internal team members as required
• The D-AM will be asked to participate in large scale organizational projects and programs.
• The D-AM will regularly evaluate the efficiency and effectiveness of business procedures according to organizational objectives and applies improvements. They will be involved in corporate strategic goal setting, as required
• The D-AM will oversee budget development and is ultimately responsible for budget management. They will regularly review financial information and adjust budgets to promote profitability

Human Resource Management:

• The D-AM is responsible for the human resource needs of the Account Management and Customer Operations groups, including collaborating on:
• Organizational structure
• Succession planning
• Recruitment, interviewing and hiring
• Compensation plans and administration
• Input or creation of individual development plans
• Creating and maintaining training programs and reference materials
• Administer corrective action when necessary

Customer Management:

• The D-AM needs to have a high-level understanding of all clients within their team's portfolio, their stage of development, growth strategies, operational requirements, and Bison's operating plans. The D-AM must be able to lead others to achieve or exceed service and growth goals
• The D-AM must develop customer relationships and establish themselves as a point of escalation for customer concerns or a point-person to assist in rate negotiations and/or close deals
• The D-AM is accountable for the following:
• Customer retention and growth, including assisting Managers of Account Managers in identifying, developing, and closing opportunities.
• Conduct regular opportunity funnel reviews
• Support Enterprise Account Manager strategic account plans
• Monitor service and communication related KPI's and ensure items under target are being actioned
• Ensure data integrity and alignment in our customer service-related reporting
• Monitor committed volumes compared to actual volumes and ensure under/over performance is actioned as required
• Monitor revenue related reporting to monitor year over year variances, accessorial collection, and overall account health
• Provide surge price guidance to the team or direct to customers as required
• Monitor key KPI's related to invoicing timeliness and accuracy and action items under target

Modes, Services & Technologies:

• The D-AM is responsible to build and maintain relationships with all of Bison's service teams to ensure the Account Management team can confidently sell all modes and services over all geographical areas
• The D-AM should attend regular meetings or huddles to ensure they remain up to date on current challenges and business needs fostering a reciprocal feedback loop between the Account Management teams and the services they sell
• The D-AM will work with product line leaders to develop and deliver product and sales training
• The D-AM should facilitate the creation and distribution of content for use by the Account Managers or to send direct to customers

Minimum Qualifications:

• Minimum Bachelor's degree + 5 years of related experience OR 5 years of Account Management/Sales experience + 3 years of leadership experience required
• Prior experience in the Transportation industry is required

Company Overview:

Beneficial Reuse Management (BRM), based in Chicago, is a leading environmental services company focused on marketing industrial by-products and producing value-added products from high-volume, non-hazardous, reusable waste streams from utilities, municipalities and industrial companies. The Company offers innovative, sustainability-focused resource recovery solutions focused on agricultural, industrial, and infrastructure end markets.

In May 2023, BRM acquired USA Gypsum, a Pennsylvania-based company specializing in the recycling of drywall waste. Through its proprietary process, USA Gypsum converts drywall waste into a valuable resource for agriculture and industry, reducing the amount of waste sent to landfills and helping to create a more sustainable future.

Position Summary:

The Business Analyst will be responsible for evaluating business processes, managing cross-functional projects, and supporting the adoption of new technologies to drive operational excellence. This role blends business analysis, project management, and IT systems knowledge to identify improvement opportunities, implement solutions leveraging tools such as NetSuite, Asana, and Klipfolio, and ensure successful execution of strategic initiatives.

This role requires the ability to work independently in a distributed environment while supporting employees across multiple locations.

Key Responsibilities:

• Evaluate business processes, anticipate requirements, and identify opportunities for process and technology improvements.
• Develop and implement solutions that modernize systems, automate workflows, and improve efficiency.
• Manage projects from initiation through completion, including planning, execution, monitoring, and performance reporting.
• Maintain accurate documentation for projects, processes, and operations.
• Partner with internal business stakeholders, customers and vendors to translate requirements into actionable technology solutions.
• Stay current with emerging technologies and digital tools to recommend innovative approaches for system and process optimization.
• Ensure project outcomes align with organizational goals and objectives.

Required Skills / Abilities:

• Bachelor's degree in business administration, information systems, finance, or related field.
• 3–6 years of relevant work experience in project management, business analysis, and/or technology
• Demonstrated project management skills, including planning, organizing, and resource allocation.
• Resourceful and creative problem-solver with the ability to design practical solutions.
• Strong analytical, mathematical, and logical reasoning skills.
• Excellent listening, interpersonal, written, and oral communication skills.
• Detail-oriented with the ability to work efficiently under pressure.
• Self-motivated and capable of exercising independent judgment.
• Skilled at prioritizing and executing tasks across multiple projects.
• Collaborative, with experience working in cross-functional and team-oriented environments.
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint), NetSuite (ERP), Asana (project management), and Klipfolio (business intelligence/dashboards) preferred.

Mobility and Working Requirements:

• In-office presence required.
• This position requires some intermittent travel to various manufacturing and processing facilities.
• Must be able to use personal protective equipment (PPE) as required by company policy and safety regulations.

We Offer:

• Competitive salary proportionate with experience. $85,000 - $95,000 base salary range.
• Company vehicle for business use.
• 10% bonus opportunity.
• Benefits package including health, dental, life, disability, and vision insurance offered.
• 401(k) with company match.
• Professional development opportunities.

Please submit your resume and cover letter detailing relevant experience and interest in this unique opportunity.

BRM is an equal opportunity employer and values diversity in our workforce. In accordance with applicable, law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, uniformed service member status or any other status protected by federal, state or local law.

About Tokio Marine:

Tokio Marine has been conducting business in the U.S. market for over a century and we are licensed in all states, Puerto Rico and the District of Columbia, and write all major lines of Commercial Property and Casualty Insurance. We provide unique insurance and risk management tools from our experienced staff of account executives, underwriters and loss prevention engineers and fair and timely claim settlement from a skilled team of claim professionals. We work with major brokers and leading independent insurance agents throughout the United States to serve the world's largest and most distinguished organizations.

We are committed to creating value for our customers by providing ANSHIN (safety, security and peace of mind). We strive to be creative and passionate as we work towards our long-term success.

Tokio Marine Holdings is Japan's oldest, and one of the largest property and casualty insurers. Founded in 1879, TMNF operates worldwide in 47 countries. With annual revenues of approximately $50 billion and an A.M. Best rating of A++, one of the highest in the industry, we are one of the top 20 insurance providers worldwide.

Job Summary

As a participant in the Shōrai Program, you will work alongside the most experienced insurance teams in the industry to gain in-depth knowledge of our business units, underwriting and risk control philosophy. Through our three-year educational and developmental framework, Shōrai associates will experience on-the-job learning, workplace mentoring and directed self-study, providing you with an excellent opportunity to launch a career at TMA.

Beyond daily responsibilities, there will be customized short- and long-term development plans, designed to deepen your underwriting knowledge through industry-recognized coursework and certifications.

To ensure thorough integration into TMA's customer-focused culture and to provide insight into essential roles within the Loss Control unit, participants will complete a rotation to another TMA branch office at the midpoint of the program. This experience will facilitate relationship-building with colleagues and contribute to expanding your understanding of TMA's operations.

Essential Job Functions

• Completion of 20-week HPR Training Program
• Under mentor supervision, performs loss control surveys of prospects and clients on request for underwriting information and evaluation from a loss control viewpoint for desirability.
• Coordinates loss control service to select clients requiring defined service standards.
• Under mentor supervision, prepares reports for clients, Underwriting and Branch offices concerning the loss control in effect, including loss analysis, conditions noted, recommendations for improvement and future needs.
• Assists in the development and presentation of programs and training seminars for clients and other departments in the Company.
• May respond to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management.
• Maintains Loss Control instructions for multi-location clients being coordinated by Loss Control.
• Maintains membership and actively participates in professional organizations approved by Loss Control Management Departmental standards guidelines.
• Utilizes PC programs (LC360, Presentation Software, etc.) in preparing presentations for prospects and clients.
• Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.

Other Functions

Perform other duties as may be assigned. Regular and reliable attendance.

Knowledge, Skills & Abilities

TMA employs highly skilled professionals recognized for their expertise in the industry. In our recruitment efforts for the next generation of TMA employees, we consider graduating seniors as well as recent college graduates who have experience in the insurance sector.

• High-level professional skills: Data analysis, time and project management, oral and written communication skills, ability to work in a team environment, consultative customer service skills
• Comfort with ambiguity: Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed.
• Learning agility: Ability to grasp new concepts, acquire new ways of seeing things, and revise ways of thinking and behaving, with the understanding that this is an ongoing business necessity.
• Judgement: Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately and reach productive decisions; meets all compliance standards and displays ethical behavior in all aspects of work.
• Emotional and cultural intelligence: Ability to recognize, understand and manage our own emotions as well as the emotions of others, responding appropriately to ensure the best outcomes for the good of the whole

Qualifications

• Bachelor's degree required, preferably in Fire Protection Engineering, Chemical Engineering, or Mechanical Engineering
• Technical accuracy and software skills
• Strong oral and written communication
• Strong critical thinking and analytical skills
• Capable of significant amounts of travel to include travel by automobile and by airplane.
• Valid driver's license free of any major violations.
• Physically capable of performing the job requirements - walking, carrying, and climbing.
• Ability to work independently and collaborate with others
• Legal authorization to work in the U.S.
• Willingness to work across multiple locations throughout the program

Salary range $65,000 to $75,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

TMA believes the perfect candidate is more than just a resume. If you don't meet every single requirement, but are still interested in the job, we encourage you to apply.

Benefits:

We offer a comprehensive benefit package, which includes a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.

EEO Statement

Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation.

Office Administrator

(On-site in The Loop)

Our client, a non-profit in the political space, is seeking a talented and ambitious administrative professional to join their team.

The organization boasts generous compensation, strong benefits, casual environment, an excellent team culture, and proven history of promoting from within.

This person will manage the office, welcome visitors, order supplies, liaise with the building for security and facilities needs, manage vendor requests, plan events, and order catering. The right person for this role will have strong organizational and communication skills, a desire to learn/grow, and be civics-minded with a passion for the company's mission.

What you need to get the job done

• Bachelor's degree required
• 1-3 years' of professional experience administrative
• Attention to detail and strong communication skills
• Interest in public policy reform
• Eagerness to learn and a customer-service mindset

*****************************

Compensation Range: $45k-$55k DOE

Benefits Overview:

• Insurance: Health, Dental, Vision, Life, STD & LTD
• Retirement savings account
• Flexible Spending Account (FSA)

Role: Java Solution engineer Architect

Skills: Core Java, Azure (Public Cloud), AI-assisted development tools (GitHub Copilot, etc.)

Experience: 15 + Years

Location: Chicago

We are seeking a highly skilled and experienced Java Solution engineer Architect who brings more than traditional development capability—someone with a core engineering mindset, strong independent problem‐solving skills, and the ability to influence and uplevel an existing team. This role is central to our transformation journey to modernize legacy systems and move toward an autopilot engineering model. The ideal candidate is not an "order-taker" but a Better Engineer—someone who can diagnose issues, architect solutions, and drive modernization without needing step-by-step direction.

Job Description:

Tech Stack: Core Java, Azure (Public Cloud), AI-assisted development tools (GitHub Copilot, etc.)

Transformation & Coaching

• Assessment & Roadmap Creation:
• Evaluate the current technology landscape, identify gaps, and shape the transformation roadmap for modernization.
• Culture Change Agent:
• Break entrenched "comfort zone" patterns across a team with 10+ year legacy experience.
• Mentor team members and interns on modern engineering practices, automation-first thinking, and cloud-native principles.
• AI Adoption Leader:
• Promote and operationalize the use of GitHub Copilot and other AI tools for:
• Unit test generation
• Code reviews & optimization
• Issue impact diagnosis
• Development efficiency

Technical Leadership & Delivery

• Self-Sufficient Execution:
• Build systems independently without needing detailed "how-to" instructions. Should naturally handle engineering essentials such as timeouts, retries, dead letter queues, error handling, and resiliency patterns.
• Hands-on Development:
• Write high‐quality Java code while enhancing CI/CD pipelines, improving automated testing, and increasing code coverage.
• Cloud & Infrastructure Ownership:
• Drive Azure-related engineering tasks including IAM, horizontal/vertical scaling, monitoring, and Infrastructure-as-Code (Terraform).
• Operate with a philosophy of application teams owning their infrastructure.

Operational Excellence

• Documentation & Knowledge Sharing:
• Transition knowledge from individuals to scalable, documented, and automated processes; establish best practices and engineering playbooks.
• Resiliency & Scalability Engineering:
• Architect broadly stable systems that minimize production issues and increase platform reliability.

The Senior Solution Architect (Consultant) is a strategic, client-facing technology leader responsible for designing innovative, scalable, and secure solutions that drive measurable business value. This role plays a critical part in business development and participates across all phases of proposal development, including solution estimation, resource planning, and shaping winning technical strategies for strategic client engagements.

Operating with a strong consulting mindset, the Senior Solution Architect leads solutioning efforts across complex enterprise and client initiatives, balancing near-term delivery needs with long-term architectural integrity. This role serves as a confident advisor who thrives in ambiguity, communicates effectively with executive stakeholders, and consistently delivers high-impact results in fast-paced environments.

Key Responsibilities

Architecture & Solution Design

• Design and deliver enterprise-grade architectures for complex initiatives ranging from $3M–$30M+, balancing short-term wins with long-term sustainability, often with incomplete or evolving inputs.
• Maintain a big-picture architectural perspective while managing critical technical details to ensure alignment with enterprise strategy and business objectives.
• Apply enterprise architecture principles (including TOGAF, Zachman, or equivalent frameworks) to guide structure, governance, and decision-making without being overly academic or process-heavy.
• Utilize design patterns, integration strategies, and microservices principles to build resilient, scalable, and maintainable systems.

Solution Estimation & Proposal Support

• Drive end-to-end solutioning for complex client and internal initiatives, ensuring feasibility, scalability, and strategic alignment.
• Lead solution estimation, defining LOE, scope, staffing models, timelines, assumptions, and risks.
• Collaborate with Client Services and business development teams to shape solution strategies and present technical vision during proposal and pre-sales activities.

Client Advisory & Stakeholder Engagement

• Act as a trusted advisor, translating business requirements into actionable technical strategies.
• Confidently recommend, defend, and communicate architectural decisions with clarity to executives, business leaders, and delivery teams.
• Provide strategic guidance to clients, challenge assumptions constructively, and influence decision-making with data-driven insights.

Technical Leadership & Governance

• Apply deep technical knowledge across backend, frontend, DevOps, infrastructure, and cloud platforms, with a strong focus on Microsoft technologies and hybrid/distributed environments.
• Incorporate enterprise architecture governance, security standards, and regulatory compliance into solution designs.
• Create and promote reusable components, templates, and reference architectures to accelerate delivery and ensure consistency.
• Define KPIs and success metrics for architectural solutions and support post-implementation reviews to ensure value realization.

Collaboration, Mentorship & Delivery Enablement

• Work closely with product owners, delivery teams, and business stakeholders to ensure alignment and successful execution from design through implementation.
• Support project and change management efforts to ensure smooth transitions into delivery.
• Provide thought leadership and mentorship to peers and junior architects, fostering a culture of continuous learning and architectural excellence.
• Champion emerging technologies by staying current with industry trends and incorporating modern stacks and innovations where appropriate.

Qualifications

Required Experience

• 15–20+ years of enterprise technology experience, including significant experience in solution estimation and proposal development, preferably in a consulting, professional services, or digital agency environment.
• Proven success leading complex initiatives valued at $3M–$30M+ across diverse industries and client environments.
• Demonstrated experience applying enterprise architecture concepts and frameworks (TOGAF, Zachman, or similar) in practical, delivery-focused ways.

Technical Expertise

• Deep proficiency across backend, frontend, DevOps, infrastructure, and cloud platforms.
• Strong experience with Microsoft technologies, including:
• Azure (networking, compute, data services)
• Dataverse
• MS SQL
• Dynamics
• Power Platform (PowerApps, Power Automate)
• Microsoft 365 (including accessibility considerations)
• Hands-on experience with modern technology stacks, distributed systems, and integration strategies.
• Strong understanding of architectural design patterns, microservices, and trade-off analysis.

Leadership & Communication

• Exceptional ability to translate business needs into technical solutions and communicate effectively at executive levels.
• Strategic mindset that connects enterprise vision with practical execution.
• Confident decision-maker with the ability to mentor teams and build trusted client relationships.
• Ability to thrive in ambiguity and adapt solutions to evolving client and business needs.

Other Beneficial Skills

• Advanced degree in Computer Science, Engineering, or related field.
• Industry certifications (Azure, TOGAF, AWS, PMP, etc.).
• Experience with digital transformation and enterprise modernization.
• Exposure to multiple industry verticals.
• Published thought leadership or public speaking experience.
• Experience leading large, distributed technical teams.

Core Services Delivered

• Strategic Solution Architecture
• Client Advisory & Innovation Leadership
• Proposal Development & Estimation
• Enterprise Integration & Platform Strategy
• Governance & Architecture Standards
• Technical Oversight & Delivery Assurance
• Cross-Functional Collaboration & Mentorship
• Risk Management & Trade-off Analysis
• Technology Roadmapping & Portfolio Planning
• Thought Leadership & Knowledge Enablement

INT

ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions

Position Overview

HUB is seeking a Senior Product Analyst to lead and support our AI Innovation Groups and AI Makerspace program. This role serves as the critical link between 20+ business-driven AI Innovation Groups across HUB's regions and product lines and the central AI & Automation team. The Product Analyst will work directly with AI Innovators (Makers) to capture use cases, build solution backlogs, assess business value, track solution delivery, and identify opportunities to scale regional innovations to enterprise-level capabilities. This is a hands-on role requiring both analytical rigor and a passion for enabling grassroots AI innovation across a distributed organization of 20,000+ employees.

Key Responsibilities

AI Leadership

• Serve as primary liaison to AI Innovation Groups across Marketing, Finance, Producers, Servicing, M&A, Claims, and regional operations
• Collaborate with stakeholders to align AI initiatives with business objectives and strategic priorities
• Facilitate AI innovation sessions, onboarding AI business Innovators, be a mentor for AI solutions, and facilitate learning and personal growth
• Coach and support AI Innovators as they build regional/team-specific AI solutions for their colleagues
• An expert in the AI field, using multiple AI frameworks to facilitate the delivery of business value.
• Manage pilot groups completing AI backlogs and deliver on timelines

Innovation Backlog & Use Case Management

• Capture and document AI use cases from Innovation Groups including business context, current-state pain points, and proposed solutions
• Build and maintain innovation backlogs for each Makerspace cohort using the Innovation Solution Tracking system
• Assess solution feasibility, categorizing opportunities as Regional, Multi-Regional, or Enterprise scope
• Identify patterns across Innovation Groups to surface opportunities for standardization and reuse
• Escalate high-value solutions to the AI Center of Excellence Roundtable for enterprise consideration

Business Value Assessment & Reporting

• Develop and apply consistent methodology to quantify AI solution value (hours saved, efficiency gains, revenue impact)
• Maintain the AI Innovation Value Funnel, tracking solutions from ideation through deployment
• Collect and document qualitative success stories for the Success Story Repository and communications
• Report on program metrics including solutions deployed, colleagues served, and measurable efficiency gains
• Support ROI modeling for AI Innovation Committee investment decisions

AI Champions Coordination

• Partner with AI Champions network to identify AI candidates from the AI-fluent user base
• Support the pathway from AI Champion to AI Innovator for high-potential users ready to build solutions
• Coordinate with Change Enablement team on Makerspace communications and participant selection
• Surface use cases and best practices from Innovation Groups back to AI
• Champions for peer-level dissemination

Solution Documentation & Knowledge Sharing

• Document AI solutions including prompts, Projects, workflows, and artifacts created by Innovation Groups
• Build and maintain prompt libraries and \"how-to\" documentation for reusable AI patterns
• Contribute to AI governance by ensuring solutions comply with HUB AI policies and responsible AI practices
• Create content for AI Office Hours, Town Halls, and training sessions based on Innovation Group discoveries

Required Qualifications

• 3+ years of experience in business analysis, product analysis, or similar analytical role
• Demonstrated experience with AI tools, particularly generative AI platforms (Claude, ChatGPT, Copilot)
• Strong facilitation and communication skills with ability to engage diverse business stakeholders
• Experience documenting use cases, writing requirements, and building backlogs
• Proficiency with data analysis tools (Excel, Power BI, or similar) for value assessment and reporting
• Bachelor's degree in business, Technology, Data Science, or related field

Preferred Qualifications

• Insurance or financial services industry experience
• Experience with innovation programs, grass roots development, or community-driven initiatives
• Knowledge of Claude AI capabilities including Projects, Artifacts, and prompt engineering
• Experience with Agile methodologies and backlog management tools (Jira, Azure DevOps)
• Change management or training facilitation experience
• Experience working with distributed or regional teams across multiple locations

Key Competencies

• Analytical thinking with ability to assess solution feasibility and quantify business value
• Strong interpersonal skills with ability to build relationships across business units
• Self-starter mindset with ability to work independently across multiple Innovation Groups
• Curiosity and enthusiasm for AI tools and emerging technology applications
• Excellent written communication for documentation, reporting, and knowledge sharing
• Organizational skills to manage multiple concurrent Makerspace cohorts and Innovation Groups
• Entrepreneurial mindset aligned with HUB's culture of innovation and continuous improvement

What We Offer You

At HUB International, we're invested in your success—both inside and outside of work. Our benefits include:

• Competitive base salary plus performance-based bonus
• Comprehensive medical, dental, and vision coverage
• 401(k) with company match
• Paid time off and company holidays
• Flexible work arrangements including remote/hybrid options
• Professional development and certification reimbursement
• Opportunity to work at the forefront of enterprise AI adoption and innovation

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $140,000 to $170,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Notes: Experienced Engagement Partner with background in Healthcare and Provider sector

Summary

We are seeking a seasoned Engagement Partner to lead one of our strategic client relationships in the Healthcare and Data & Analytics space. This is a high-impact, client-facing role based out of Chicago, Illinois, USA focused on enabling digital transformation, delivery excellence, and business innovation across the healthcare value chain.

The Engagement Partner should be local to the area and will own the end-to-end client engagement, delivery governance, and account growth strategy. You will be responsible for managing globally distributed teams working in a Managed Services model, including teams across onshore, nearshore, and offshore locations. The ideal candidate brings deep experience in healthcare operations, data and analytics, and emerging technologies like Generative AI.

Key Responsibilities

1. Client Engagement & Strategic Relationship Management

• Be the single point of accountability for the client relationship, focusing on delivery excellence, value realization, and client satisfaction.
• Build deep relationships with VP and C-level stakeholders across Business, IT, Data and Analytics functions.
• Understand client's business landscape and craft tailored delivery strategies.
• Run Quarterly Business Reviews (QBRs), Steering Committee Meetings, and executive workshops, ensuring alignment with client priorities and KPIs.

2. Delivery Excellence & Governance

• Lead the governance and oversight of all delivery programs
• Drive delivery excellence through implementation of best practices in quality, reliability, and predictability. Set up and manage SLAs, KPIs, and continuous improvement initiatives.
• Lead and support data platform modernization efforts and ensure robust delivery pipelines for data ingestion, transformation, and insight generation.
• Actively manage a Managed Services model: resource planning, service transitions, cost optimization, innovation infusion, and business continuity.

3. Account Growth & Expansion

• Partner with the Client Partner and Sales Teams to uncover new opportunities for growth within the account.
• Proactively identify areas for upsell/cross-sell across new LOBs, geographies, or data-driven initiatives.
• Contribute to solutioning and proposal development for client RFPs, SOWs, and new initiatives.
• Build strategic roadmaps in collaboration with client stakeholders to guide long-term innovation and transformation.

4. Team Management & Global Coordination

• Manage large-scale delivery teams distributed across onshore and offshore locations.
• Ensure resource alignment, training, and domain enablement of delivery teams for healthcare use cases and compliance needs.

5. Innovation & Generative AI Enablement

• Lead the exploration and implementation of Generative AI solutions
• Collaborate with client innovation teams to design PoCs, pilots, and scaled rollouts of AI-driven platforms and tools.

6. Financial Management & Operational Oversight

• Should be able to understand and have oversight on engagement-level functions including, budgeting, forecasting and margin optimization
• Should be able to understand program level commercial levers.

Required Qualifications

• Bachelor's degree in Engineering, Healthcare, Business, or a related field (Master's or MBA preferred).
• 15+ years of experience in IT consulting/services with a focus on Healthcare.
• Minimum 10 years of client-facing delivery leadership with large-scale engagements (100+ team members).
• Deep understanding of healthcare domain.
• Demonstrated expertise in P&L management, budget planning, and financial governance or large client accounts.
• Strong expertise in modern Data and Analytics platforms
• Strong experience operating under a Managed Services or Shared Services model.
• Proficient in Agile methodologies, ITIL, and modern delivery frameworks.
• Exceptional stakeholder management, communication, and negotiation skills.
• Experience in generative AI applications within healthcare is a strong plus.
• Ability to handle escalations, drive conflict resolution, and maintain strong relationships under pressure.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment, including but not limited to, computers, phones, and photocopiers.

Physical Demands

This position requires the frequent and repetitive use of a computer, keyboard, and mouse. Hand and finger dexterity is required.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO

Saama provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Description

The Tool Room Supervisor manages and oversees all aspects of the day to day tool room operations and activities in Chicago. This includes the repair, modifications and improvements of existing tooling. Responsibilities include compliance with current and future codes, regulations and inspections. Working with shift leads, assigns and prioritizes activities based upon input from Production Control and Operations. Responsible for resource planning for both headcount and equipment. Provides direction on tooling condition and replace/repair recommendations. Works closely with the Safety department to ensure the Chicago tool room stays in compliance.

This is a 1st shift position supporting operations from 6am -2pm.

The base compensation range for this position is $96,500 - $125,000. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Essential Functions

• Develop, maintain and improve preventative maintenance programs for tooling
• Provides recommendations to improve tooling performance and efficiency
• Works with Foremen with scheduling of tool room personnel
• Responsible for controlling overtime and costs of the departments
• Assists with in-house design and fabrication of equipment and spare die components
• Works closely with the EHS Manager to ensure safety is a top priority at the division
• Participates as required in audits and inspections
• Monitors and reports status of tool room projects
• Assesses performance of team and provides feedback and guidance
• Assigns work requests and projects to the appropriate person.
• Ensures all paperwork and reporting are kept up to date and are completed in a timely fashion
• Communicates goals, objectives and policies to their team members.
• Will oversee the tool room apprentice program.
• Works on the successional planning of personnel and identifying technical disciplines that are understaffed. Makes recommendations for succession planning and staffing.
• Responsible for the maintaining of associated cribs
• Work with production manager/superintendents to improve throughput and quality by monitoring & improving key KPIs
• Participate in production meetings as required and communicate information back to appropriate departmental personnel

Education And Experience

• 10 or more years working with stamping dies required (Journeyman certification preferred). 20 years preferred.
• Management experience required.
• Ability to lead and influence people and work as a team member
• Takes ownership of personal and employee development
• Must have understanding of stamping tooling components and materials used to make tooling
• Must have understanding of preventative maintenance programs
• Experience with CMMS software

Competencies

• Ability to operate machines and hand tools
• Ability to read engineering drawings
• Ability to disassemble and reassemble tooling
• Must have ability to work collaboratively with others as a part of a team
• Ability to understand and enforce company policies
• Plans, prioritizes and organizes work effectively to produce measurable results
• Keeps current with new work methods and technology
• Ability to use Outlook, Excel and PowerPoint software

Work Environment

• Regularly works in a production environment which requires a constant alertness of safety requirements and dangers as they will work near heavy cutting and material handling equipment.
• Must be able to lift parts and equipment which can weigh up to 50 pounds
• Must be able and comfortable to work in a heavy-industrial environment

About Us

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in, but your previous experience doesn't exactly align, we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.

Worthington Steel (NYSEWS) is a metals processor that partners with customers to deliver highly technical and customized solutions. Worthington Steel's expertise in carbon flat-roll steel processing, electrical steel laminations and tailor welded solutions are driving steel toward a more sustainable future.

As one of the most trusted metals processors in North America, Worthington Steel and its 4,600 employees harness the power of steel to advance our customers' visions through value-added processing capabilities including galvanizing, pickling, configured blanking, specialty cold reduction, lightweighting and electrical lamination. Headquartered in Columbus, Ohio, Worthington operates 32 facilities in seven states and six countries. Following a people-first Philosophy, commitment to sustainability and proven business system, Worthington Steel's purpose is to generate positive returns by providing trusted and innovative solutions for customers, creating opportunities for employees, and strengthening its communities.

Worthington Steel Inc., and its subsidiaries, is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran's status.

At the Heart of Industrial Innovation: Join BASSETTI Group

A subsidiary of the BASSETTI Group, the company BASSETTI Americas is a major player in the publishing and integration of cutting-edge software dedicated to managing technical and scientific data and solving industrial-context issues: management of industrial risk, production (maintenance, quality, etc.), regulatory compliance, PLM, information flows in factories, laboratories, etc.

Our Mission: To bridge industrial engineering and IT to support the digital transformation of the biggest international industrial names. The company's flagship software, TEEXMA, is currently used by over 600 companies worldwide. It enables the structuring, enhancement, and capitalization of technical knowledge within industrial organizations. We are proud to count among our clients leaders in sectors such as aeronautics, energy, pharmaceuticals, and automotive (WILO, KNORR Bremse, FORVIA, WITZENMANN, etc...).

Our Strength: An international Group with local expertise. With over 500 Engineers worldwide, we offer a stimulating work environment in Germany, Canada, US, Belgium, France, Tunisia, China, and India. Our US offices are located in Chicago.

Your role as an IT Project Manager (M/W):

As part of our US Project Department, you will work alongside a team of experts to drive the development and integration of our flagship software, TEEXMA.

TEEXMA Our proprietary software is a leader in advanced technical data management for the industrial sector. From Aerospace to Healthcare and Automotive, TEEXMA addresses critical industry challenges such as Quality Management (QMS) and Laboratory Information Management (LIMS), helping our clients master their most complex information workflows.

We ensure your success from day one with a dedicated onboarding and mentorship period, allowing you to quickly gain autonomy. You will be responsible for organizing and overseeing the full lifecycle of software integration projects, ensuring high-quality delivery and client satisfaction.

Key Responsibilities:

In this role, you will be the bridge between our technical expertise and our clients' business needs. The Project Manager Engineer role will appeal to engineers or scientists with an interest in materials, additive manufacturing, mechanical, and/or software engineering.

Your missions include:

• Project Leadership: Manage project schedules, track costs, and provide regular reporting to stakeholders.
• Strategic Management: Ensure effective priority management and coordinate business-related validations.
• Client Relations: Act as the primary operational point of contact, building strong, long-term relationships with our clients.
• Engineer tailored solutions within TEEXMA by translating complex requirements into robust functional specifications and technical configurations.
• Functional Design & Configuration: Deep-dive into industry processes to architect, configure, and optimize technical workflows within the TEEXMA platform, ensuring full alignment with operational client needs.
• Preparing and presenting compelling product demonstrations, based on documented needs, requirements, and use cases.
• Change Management: Guide clients through the transition process, providing support and conducting training sessions.
• Product Evolution: Participate in peripheral projects, including functional analysis and software evolution.

Your Profile:

• You hold a Master's degree in Engineering.
• 1 to 5 years of experience in project management or software implementation (SaaS/IT sectors).
• Full professional proficiency in English
• Customer-centric, analytical, and an excellent communicator
• Strong organizational skills with the ability to manage multiple priorities simultaneously.

Why join us ?

To support our strong growth (30% per year on average), we are looking for new talents eager to build and develop their professional journey. At BASSETTI, we invest in your development. Our BASSETTI School offers regular training modules to ensure your continuous upskilling throughout your career.