Information Technology Jobs in Ridgefield, NJ

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

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• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

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• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

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• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

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• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearNew York City, NYwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$150

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in New York, NY during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause.

For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.

• Computers & Technology

Why Deliver with DoorDash?

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you’re looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.

• Multiple ways to earn:Whether you’re delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
• Total flexibility:Dash when it works for you. Set your own hours and work as much—or as little—as you want. 
• Know how much you'll make:Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
• Instant cash flow:Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
• Quick and easy start:Sign up in minutes and get on the road fast.**
• Simple Process:Just pick up, drop off, and cash out. Payday is in your back pocket.

Basic Requirements

• 18+ years old*** (21+ to deliver alcohol)
• Any car, scooter, or bicycle (in select cities)
• Driver's license number
• Social security number (only in the US)
• Consistent access to a smartphone

How to Sign Up

• Click “Sign UpApply Now” and complete the sign up process
• Download the DoorDash Dasher app and go

*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa® Debit Card is issued by Starion Bank.

**Subject to eligibility..

***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia

Additional information

Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.

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• Design, develop, and implement solutions using Adobe Workfront Core, Workfront Planning, and Workfront Fusion.
  
• Build and maintain integrations between Workfront Planning and Workfront Core to create a unified project and work management ecosystem.
  
• Configure Workfront workflows, custom forms, reports, dashboards, and templates to support business processes.
  
• Develop automation and integration workflows using Workfront Fusion to connect Workfront with other enterprise applications.
  
• Collaborate with business stakeholders, product owners, and technical teams to translate requirements into scalable Workfront solutions.
  
• Provide solution architecture guidance for expanding the Workfront platform across the organization.
  
• Ensure best practices in Workfront governance, security, and performance optimization.
  
• Support MVP development for Workfront Planning and help evolve the platform into a robust enterprise solution.
  
• Assist with troubleshooting, enhancements, and ongoing platform support.
  

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• Strong hands-on experience with Adobe Workfront Core configuration and administration.
  
• Experience implementing Workfront Planning solutions.
  
• Expertise in Workfront Fusion for building integrations and automation workflows.
  
• Experience designing enterprise integrations and solution architecture around Workfront platforms.
  
• Knowledge of workflow automation, project management processes, and enterprise work management tools.
  
• Strong understanding of API integrations and data flow between systems.
  
• Ability to work in cross-functional teams and Agile environments.
  

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• Experience with AWS cloud services.
  
• Background in Data Engineering or Software Engineering.
  
• Experience integrating Workfront with enterprise systems, marketing platforms, or banking applications.
  
• Exposure to Retail Banking or Financial Services environments.
  

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• Experience delivering Workfront Planning MVP implementations.
  
• Strong analytical and problem-solving skills.
  
• Excellent communication skills with the ability to collaborate with both technical and business stakeholders.
  

• Support day-to-day Beauty Squad operations, including member communications, reward campaign setup, QA, and post-campaign analysis
• Analyze loyalty data to identify trends, opportunities, and areas for improvement across badges, challenges, and games
• Monitor industry trends and competitor strategies to recommend enhancements related to gamification and community engagement
• Assist in managing branded content designed to collect zero-party and first-party data to personalize the customer journey and build robust customer profiles
• Support the creation and maintenance of branded content such as quizzes, surveys, and lead-capture experiences
• Contribute to reporting and insights to help inform ongoing loyalty and CRM strategy

• Must be available for the full internship period: June 1st - August 21st
• Must be a rising junior or senior at the time of the internship
• Currently pursuing a degree in Marketing, Business, Communications, or a related field
• Proficiency in Microsoft Excel and PowerPoint
• Strong analytical skills with attention to detail
• Highly organized with the ability to manage multiple tasks
• Interest in loyalty, CRM, marketing, or consumer brands
• Passion for beauty and skincare

• This summer, the Loyalty & CRM intern will support Beauty Squad initiatives with a primary focus on gamification and community engagement. In addition to assisting with day-to-day loyalty operations, the intern will help develop and optimize badges, challenges, and exclusive games designed to engage members. The role will also support the creation and maintenance of branded content-such as quizzes and surveys-to capture zero-party and first-party data, enabling more personalized and meaningful customer experiences.

• Support lifecycle marketing campaigns across email, SMS, and push messaging
• Prepare and organize campaign inputs, including creative assets, copy, links, and audience details
• Maintain trackers and documentation for active lifecycle initiatives
• Assist with QA by reviewing test sends, links, and personalization fields
• Track feedback and follow up on updates with CRM development and creative teams
• Support handoffs between lifecycle, creative, loyalty, and development partners
• Assist with meeting notes, status updates, and ad hoc team needs as they arise

• Must be a rising junior or senior at the time of the internship
• Must be available for the full internship period: June 1st - August 21st
• Available for in-office work at least three days per week
• Currently pursuing a degree in Marketing, Business, Communications, or a related field
• Strong organizational skills and attention to detail
• Comfortable managing multiple tasks in a fast-paced environment
• Clear written communication skills
• Dependable, proactive, and eager to learn
• Interest in lifecycle marketing, CRM, or consumer brands
• Passion for beauty and skincare

• This summer, the e.l.f.tern will support active lifecycle marketing campaigns across email, SMS, and app messaging. Their focus will be on campaign preparation, organization, QA support, and cross-functional coordination for ongoing lifecycle initiatives, including personalized and loyalty-driven campaigns. The role will help ensure campaigns are launch-ready by organizing inputs, maintaining documentation, and supporting execution workflows during a high-volume period.

• Support the Associate Manager of Digital Marketplaces with daily operations across social commerce platforms
• Assist in managing product listings, including setup and support for new launches
• Track and analyze performance metrics such as GMV, ROAS, engagement, and conversion trends
• Support LIVE shopping initiatives, including preparation, merchandising, promotional moments, and talent sourcing
• Assist with TikTok Shop activation initiatives and platform-specific campaigns
• Conduct competitive market research to identify trends, virality, and emerging opportunities across social commerce
• Support cross-functional collaboration with Brand, Digital, Creator, and Agency partners
• Assist with special projects related to platform testing, pilots, and new feature rollouts
• Help maintain organization of assets, trackers, and documentation related to social commerce initiatives
• Stay up to date on platform updates, LIVE shopping trends, and best practices in social commerce

• Must be a rising junior or senior at the time of the internship
• Must be available for the full internship period: June 1st - August 21st
• Currently pursuing a degree in Marketing, Communications, Business Administration, Analytics, or a related field
• Strong interest in beauty, social media, digital commerce, and LIVE selling
• Highly motivated, entrepreneurial, and eager to learn
• Ability to collaborate effectively across teams and functional groups
• Strong communication and organizational skills with attention to detail
• Comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in TikTok (TikTok Shop experience is a plus), Microsoft Office, and Google Workspace

• This summer, the e.l.f.tern will focus on supporting the growth of e.l.f.'s social commerce initiatives, with a primary emphasis on LIVE commerce. Working closely with the Associate Manager of Digital Marketplaces, the intern will help build a foundational playbook for best-in-class LIVE shopping experiences, support partner collaboration, and contribute to testing and scaling strategies across social commerce platforms as this channel continues to grow.

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• Sales & Operational Support
  
• Support daily operations including pacing updates, revenue tracking, and inventory health checks.
  
• Monitor in-stock status and assist with coordinating launch readiness (SKU setup, timing, go-live requirements)
  
• Support execution of the promotional calendar, including setting up promotions (discounts, loyalty offers, GWPs) and completing QA/testing prior to launch.
  
• Track inventory risks (low stock, overstock, discontinued items) and help coordinate mitigation actions such as targeted sell-through tactics and merchandising updates.
  
• Assist with operational management of subscription/auto-replenishment programs, including setup support, site checks, and issue escalation.
  

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• Digital Merchandising & Channel Execution
  
• Execute updates to onsite merchandising (collections, product sorting, navigation, site updates, and launch checks) to support conversion.
  
• Support product setup and maintenance, including SKU details, product availability, pricing checks, tagging, and content hygiene.
  
• Coordinate product listings and promotion setup support for social commerce, ensuring product feeds/listings are complete, accurate, and aligned to launch timelines.
  
• Flag issues and coordinate resolution with internal teams and partners.
  

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• Reporting & Data Accuracy
  
• Assist in preparation of weekly/monthly & ad hoc reporting.
  
• Track and summarize key KPIs (sales, conversion, AOV, promotional lift, sell-thru) and share highlights and opportunities with the team.
  
• Maintain accurate details across tools and trackers; support data QA for dashboards and reporting
  

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• Bachelor’s degree required (or equivalent practical experience).
  
• 1–3 years of relevant experience in digital (sales, operations, merchandising) or a related role.
  
• Hands-on experience with a Shopify storefront is desired (admin, reporting, products, collections, merchandising, promotions coordination, QA).
  
• Interest in social commerce; familiarity with TikTok Shop is a plus.
  
• Strong Excel skills (pivot tables, lookups, basic data manipulation) and comfort working with large datasets.
  
• Highly organized with excellent attention to detail, able to manage SKU-level accuracy, promo setup, and launch checklists reliably.
  
• Clear communicator who can coordinate across teams, escalate issues quickly, and keep tasks moving in a fast-paced environment.
  

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• Helpdesk & Service Operations Leadership
  
• Lead and scale a global helpdesk team delivering world-class employee support.
  
• Define SLAs, KPIs, and service delivery standards that drive high satisfaction and operational consistency.
  
• Build intake, triage, escalation, and incident-management processes that reduce friction and increase speed.
  

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• Employee Productivity & Modern Workplace
  
• Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
  
• Partner cross-functionally to improve the digital employee experience—from onboarding to offboarding.
  
• Evaluate and implement tools that boost collaboration, automation, and self-service.
  

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• Server, Systems & Infrastructure Maintenance
  
• Oversee the health, performance, and patching of on-prem and cloud servers.
  
• Maintain core IT services (file servers, print services, identity, backups, monitoring, endpoint tooling).
  
• Manage upgrades, vulnerability remediation, lifecycle planning, and disaster-recovery readiness.
  

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• Operational Governance & Security Collaboration
  
• Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.
  
• Ensure asset inventory accuracy, configuration management, and audit readiness.
  
• Own vendor relationships for service desk tools, hardware providers, and productivity platforms.
  

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• Team Leadership
  
• Build, coach, and retain a high-performing IT operations team across geographies.
  
• Set clear expectations, career paths, and a culture centered on service excellence and accountability.
  
• Foster “One Team” collaboration with Infrastructure, Security, Apps, and Data teams.
  

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• 7–10+ years in IT operations, service desk leadership, or infrastructure management.
  
• Strong experience with M365 ecosystem, endpoint management tooling (Intune/Jamf), and identity systems.
  
• Working knowledge of Windows/Linux servers, virtualization, networking basics, and cloud platforms.
  
• Proven ability to implement processes, measure performance, and drive continuous improvement.
  
• Excellent communication, empathy, and leadership skills—able to translate tech speak into business impact.
  

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• Employees experience fast, frictionless IT support and reliable systems every day.
  
• SLAs are met or exceeded consistently, with clear reporting and continuous optimization.
  
• Server and endpoint environments are stable, patched, secure, and proactively monitored.
  
• Your team is engaged, accountable, and proud of delivering exceptional service.
  
• IT becomes a multiplier of productivity—not a cost center or a fire-drill machine.
  

• Design, build, deploy, and maintain enterprise security technologies and solutions aligned with business objectives, compliance requirements, and the cybersecurity program.
• Develop, document, and enforce security policies, standards, and procedures based on frameworks such as NIST, CIS, ISO 27001, and SOX while advancing overall security maturity, governance, and processes.
• Lead strategic security initiatives, including Zero Trust architecture, Data Loss Prevention (DLP), Cloud Security, Network Segmentation, IAM, Endpoint Security modernization, and security automation.
• Manage and improve email security, DNS security, and other protective controls to defend against phishing, malware, data exfiltration, and domain-based threats.
• Lead vulnerability management programs and drive remediation efforts, providing visibility into risks and progress to stakeholders.
• Oversee incident response lifecycle-detection, analysis, containment, remediation, post-incident review-and continuously enhance disaster recovery and business continuity plans.
• Monitor and analyze security events and network activity (e.g., traffic analysis, host behavior, forensics, kill chain, Windows event analysis), tuning tools, and event correlation for accurate threat detection.
• Collaborate with IT, DevOps, and digital teams to embed security into system design, application development, deployment pipelines, and cloud infrastructure.
• Evaluate and review vendor and partner security practices to ensure alignment with organizational standards.
• Produce regular security dashboards and metrics to report on incidents, threats, and operational effectiveness.
• Lead security awareness training, mentor junior engineers, and guide cross-functional teams on secure design principles and best practices.
• Stay current on emerging threats, vulnerabilities, and technologies to enhance enterprise resilience.

• Bachelor's degree in Computer Science, Cybersecurity, or related field; Master's preferred.
• 7+ years of experience in information security engineering, architecture, or operations.
• Expertise in cloud security (AWS, Azure, GCP), data protection, IAM/SSO/MFA, email and DNS security, and secure network architecture.
• Hands-on experience with key security technologies: firewalls, VPN, NAC, EDR/MDR, IPS/IDS, SIEM, DLP, vulnerability management, and email security platforms (Proofpoint, Mimecast, Microsoft 365 Defender).
• Strong understanding of Zero Trust, endpoint protection, DevSecOps, security automation, and scripting (Python, PowerShell, Bash).
• Proven ability to lead incident response, risk assessments, threat detection, and remediation efforts.
• Experience implementing DNS protection solutions (Cisco Umbrella, Cloudflare, Infoblox, Valimail).
• Knowledge of security frameworks and compliance standards: NIST CSF, CIS Controls, ISO 27001, SOX.
• Demonstrated success in leading security awareness programs, mentoring team members, and advancing security program maturity.
• Relevant certifications preferred: CISSP, CISM, CISA, GIAC, Microsoft Security certifications, AWS Security Specialty, Azure Security Engineer Associate.
• Strong communication, leadership, and ability to manage multiple security initiatives.

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The Platform Solution Management team at Parametric:

• We are responsible for defining and enabling cross-platform business solutions that meet the needs of clients over time. Solutions are products, services, or systems that provide value to the client, whether internal or external to the PPA enterprise.
• Sitting at the intersection of business, clients and technology, we collaborate with multiple teams to understand solution context and define the solution vision, intent, roadmap and capability set.
• This team manages changes to the solution vision or roadmap based on enterprise objectives and strategy

ABOUT THE ROLE

The Lead Solution Manager is responsible for working skillfully across the organization to produce

• Solution Vision, which entails defining:
  • what we are solving for
  • end-to-end user/customer journey or lifecycle
  • personas, their skills and needs
  • high level outline of a solution that addresses their needs
• Solution Intent (in collaboration with Business Architecture function), which entails defining:
  • nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology
  • capability roadmap as well as migration paths and milestones when going from current state to future state
  • overall non-functional requirements that are key metrics required for new system to capture and track
  • target operating model (business, operations) that complement evolution in systems

This position will play a pivotal role in shaping the future of the market data solutions at Parametric in collaboration with business and technology stakeholders and partners.

PRIMARY RESPONSIBILITIES

• Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approaches (interviews, online whiteboarding, surveys, card sorting, etc.)
• Ability to empathically understand and articulate user needs
• Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high-level solution outline
• Work collaboratively with the business and development team to draw out solution intent with capability roadmap and milestones.
• Facilitate solution architecture with development leads, influence technical design to ensure it aligns with business objectives. Socialize decisions with senior executives to ensure alignment on design
• Clearly understand and articulate dependencies that will influence sequencing of development
• Collaborate in running Program Increments with Technology project managers in facilitating quarterly planning across teams. Collaborate closely with project managers, QAs and development teams on execution.
• Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve
• Work collaboratively with business analysts in user research, operating model and architecture session facilitation and requirements definition for successful execution
• Own and deliver requirements on canonical data definitions, API contracts, event-based integrations, and measurable non-functional requirements including but not limited to latency, resiliency, lineage, auditability, explainability
• Effectively manage stakeholder relationships through polished communication and follow-through
• Effective written communication through solution inception, vision and intent documents
• Lead and influence cross-functional teams.
• Provide consultation and ensure continuity with product and development teams on solution.

JOB REQUIREMENTS

• Bachelor's degree required/Master's degree preferred
• A minimum of 8 years of experience in Finance/Asset Management, Strategy, Product management
• A minimum of 8 years of experience in financial data products/investment platforms/wealth tech/portfolio construction/trading
• Excellent verbal and written communication skills
• Experience leading and directing others to achieve measurable results.
• Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives
• Advanced experience working with Scaled Agile software development processes
• Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL, Visio/Lucid/Figma, PowerPoint, Confluence, Jira
• Understanding of analysis and artifact goals throughout the solution lifecycle
• Ability to learn quickly and work in a highly dynamic and changing environment, under tight deadlines
• Ability to independently manage personal timelines and meet tight deadlines
• Ability to successfully manage and coordinate multiple simultaneous project deliverables across groups and teams

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Salary range for the position: $115,000 - $225,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit to learn more about our benefit offerings.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.