Jobs in Pontiac, MI

JOB SUMMARY:

As Associate General Counsel, you will be a key member of our legal department, reporting directly to the Chief Legal Officer. This strategic position serves as a critical business partner to several functional teams while providing comprehensive legal support across the organization.

DUTIES AND RESPONSIBILITIES:

• Draft, review, and negotiate complex commercial contracts including supply agreements, service agreements, and technology licensing arrangements
• Provide legal guidance on supply chain management, procurement processes, and vendor relationships to ensure compliance and minimize risk exposure
• Monitor and ensure compliance with federal, state, and international automotive regulations, including safety standards and trade regulations
• Perform legal research on emerging automotive industry regulations and provide strategic advice to business units on potential impacts
• Conduct risk assessments for new business initiatives, product launches, and operational changes, developing mitigation strategies as needed
• Collaborate with cross-functional teams including engineering, operations, procurement, and sales to address legal considerations in business operations and provide training
• Assist with data privacy matters including policy development, compliance with laws, and management of related issues
• Support corporate governance matters including corporate records maintenance, and subsidiary management
• Participate in dispute resolution and manage outside counsel relationships when litigation arises

EDUCATION AND EXPERIENCE:

• JD from an accredited law school with strong academic credentials
• Active license to practice law, Michigan license preferred
• Minimum 6 years of legal experience in automotive or other manufacturing supply chain (either law firm or in house position)
• Demonstrated expertise in drafting and negotiating complex commercial agreements
• Strong knowledge of regulatory frameworks affecting automotive and manufacturing industries
• Excellent analytical, communication, and negotiation skills
• Fluency in English
• Ability to translate complex legal concepts into practical business advice
• Ability to balance a workload of urgent requests, while communicating proactively and remaining responsive

KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience with product liability matters and recall procedures
• Experience with international automotive and manufacturing regulations and emerging market regulations
• A process improvement mindset with data driven recommendations
• Demonstrated track record of providing positive customer experiences
• Able to travel occasionally

*At the end of 2025, DMS acquired Android Industries and Avancez, and the combined organization is now called Voltava. You may still see references to DMS, Android, or Voltava in different places, but they’re all part of the same company as we work through the transition. We appreciate everyone’s patience while the integration is underway.*

Purchasing Estimator / Purchasing Agent

Location: Detroit Metro Area (100% in-office)

About the Role

We are seeking an experienced Purchasing Estimator / Purchasing Agent to join our residential homebuilding team. This is a high-volume role where you will play a critical part in managing project purchases and supporting smooth construction operations.

What You'll Do

• Purchase trades and materials for each new project.
• Create and manage Master Purchase Orders in Newstar.
• Issue POs and handle any issues for assigned projects.
• Pull permits for assigned projects.
• Work in a fast-paced environment—you will always be engaged.

What We're Looking For

• Experience in residential construction and strong understanding of how a home is built.
• Degree in Construction preferred, or equivalent experience processing construction POs or working in construction.
• Computer-oriented with comfort in using software to manage purchasing and project details.
• Candidates with a minimum of 3 years in their current role.

About Us

At Mason-McBride Insurance, we take pride in our century-long legacy as a trusted insurance advisor. Established in 1916, our mission remains to provide guidance and protection through commercial insurance, personal insurance, and employee benefits. We are proud to be a second-generation family business, where the values of our founders – integrity, professionalism, and unwavering dedication – continue to be the cornerstone of everything we do. Mason-McBride offers a broad spectrum of insurance services. Whether it's personal insurance like home, auto, life, and umbrella policies, or business insurance covering commercial property, general liability, and workers' compensation, we have you covered. We also specialize in employee benefits, including health, dental, and vision insurance.

Commercial Lines Account Manager

Responsibilities:

• Respond to all inquiries, cancellation requests, and sales requests within a specified timeframe.
• Build and maintain client relationships by providing exceptional customer service.
• Process all policies, endorsement changes, invoices, binders, certificates of insurance, documentation activities etc., according to agency procedures and within agency timelines.
• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Complete Evidence of Insurance requests.
• Generate insurance quotes.
• Document each client contact in eAgent.
• Verify phone numbers, addresses and email addresses with each client contact and update client information.
• Handle all incoming claims calls from customers and follow up.
• Thoroughly understand and follow all underwriting, rating, and compliance requirements.
• Ask each client for referrals and explain our referral program.
• Treat each client contact as a cross and up-sell opportunity including financial products.
• Maintain knowledge of new products.
• Share training and education knowledge and expertise with team members.

Qualifications:

• Michigan Property and Casualty License
• Minimum of 3 years of managing and servicing a small to mid-sized Commercial Lines book of business; premiums range from $2500 to $50,000
• Multi-state Workers' Compensation and Class Coding experience a plus
• Familiarity with Surplus Lines placements and Lloyd's market
• Knowledge of Insurance guidelines
• Working knowledge of AMS360 highly desired
• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable
• Strong communication skills, both oral and written
• Possess an upbeat, positive, and enthusiastic attitude
• Be a great self-starter with a sense of urgency
• Must have ability to multi-task
• Problem-solving capabilities
• Works well with other employees and is a team player
• Strong work ethic and leadership skills
• Ability to tactfully handle stressful and difficult situations

Hours: Monday-Friday, 8:00am-4:30pm

Office Location: 3155 W Big Beaver Road, Suite 125, Troy, MI 48084

Benefits:

• Competitive Salary
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.

As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

The retail industry is rapidly evolving, with Computer Vision (CV) and Artificial Intelligence (AI) reshaping consumer experiences while improving operational efficiency and margins. As Senior Product Manager for our CV + AI portfolio, you will own the strategy, roadmap, and delivery of AI-enabled products that power next-generation frictionless retail experiences.

You will be accountable for defining and executing both short-term, tactical initiatives and long-term platform strategy, ensuring alignment with 365's broader business objectives. This role requires strong cross-functional leadership, deep product thinking, and the ability to communicate complex technical concepts clearly to executive stakeholders.

This position reports to the Manager, Product Management and has high visibility across executive leadership and all 365 brands.

Responsibilities

• Own and evolve the AI and Computer Vision product roadmap, setting a clear long-term platform vision while balancing near-term delivery priorities aligned to business objectives, customer needs, and industry trends.
• Deliver features and enhancements on time and to plan, owning the full lifecycle from ideation, discovery, and requirements through launch and post-release evaluation.
• Translate machine learning, computer vision, and generative AI (including LLMs) capabilities into scalable, user-centric product features.
• Partner cross-functionally with Engineering, Data Science, Design, Marketing, Sales, and Operations to ensure successful execution and adoption.
• Work closely with other Senior Product Managers to ensure a consistent, seamless, and effective consumer experience across product lines.
• Identify and evaluate high-impact AI use cases through a deep understanding of business context, data availability, and technical feasibility.
• Oversee model development, training, deployment, and iteration to ensure solutions perform reliably in real-world retail environments, including edge deployment constraints (latency, compute, bandwidth), lighting variability, occlusion, and ongoing product packaging changes.
• Collaborate with data and engineering teams to ensure responsible AI practices, including bias mitigation, data integrity, and model interpretability.
• Monitor competitive landscape and emerging AI trends to maintain 365's innovation leadership.
• Communicate product vision, trade-offs, and progress clearly to executive leadership to drive fast alignment and informed decision-making.
• Own go-to-market readiness and pilot execution, ensuring customer readiness, coordinating launch plans, and enabling internal teams (Support, Sales, Operations) through training, documentation, and clear launch handoff.

Requirements

• Bachelor's degree (B.S.) in computer sciences or software engineering. MBA preferred.
• 5-8+ years Product Management experience
• Proven experience owning complex product portfolios, including both tactical execution and long-term strategic planning, ensuring effective product lifecycle management.
• Experience delivering Machine Learning products in collaboration with Data Science and ML Engineering teams, including experimentation, model evaluation, and continuous performance optimization.
• Specifying requirements, execution and evaluation of designs, analysis, development, testing and control of major engineering projects where creativity and initiative are involved as well as a high level of independent judgment.
• Comfortable operating in ambiguous, evolving environments, shaping clarity and direction in new or undefined problem spaces.
• Strong experience working cross-functionally, managing dependencies, and communicating priorities to ensure roadmap alignment and delivery
• Exceptional analytical, organizational, and prioritization skills with the ability to manage competing initiatives
• Excellent presentation and storytelling skills, with a strong emphasis on communicating to executive-level audiences for rapid alignment and decision-making.
• Work collaboratively as part of a broader product leadership team, prioritizing shared outcomes over individual ownership to ensure overall portfolio success.
• Demonstrated ability to work effectively with technical and operational stakeholders across CV retail products, including hardware, field operations, support, and customer-facing teams
• Added bonus for experience working within Retail, payments, or POS industries

Universal Fire Protection (UFP) and Universal Piping Industries (UPI) are Hiring: Estimators

Location: Troy, MI| Full-Time | Industrial & Commercial Construction

Ready to shape the future of industrial piping systems and fire protection construction? Join our companies, UPI & UFP, as an Estimator and bring precision, innovation, and expertise to projects that power industries and protect communities. If you're passionate about turning blueprints into reality, thrive on solving complex challenges, and want to be part of a team that values accuracy and collaboration, we want to hear from you. Apply today and help us build with confidence!

Role Overview:

• The Estimator is responsible for preparing accurate and competitive cost estimates for industrial construction projects. This role is essential in supporting project bids, ensuring profitability, and maintaining the company's reputation for precision and reliability. At UPI, the focus will be on industrial construction piping systems & process building piping. At UFP, the focus will be on industrial and commercial fire protection installations.

Key Responsibilities:

• Analyze project plans, blueprints, and specifications for industrial piping, water, refrigeration, OR fire protection systems to determine project scope and requirements.
• Calculate material, labor, equipment, and subcontractor costs specific to industrial construction, mechanical systems, or fire protection systems.
• Collaborate with project managers, engineers, and field supervisors to clarify project details and resolve technical discrepancies.
• Prepare detailed cost estimates and bid proposals for clients, ensuring compliance with industry standards and client requirements.
• Maintain and update a database of historical cost data for specialized systems (e.g., piping, fire protection).
• Participate in site visits to assess project conditions and gather data for accurate estimation.
• Monitor ongoing projects to compare actual costs with estimates and adjust future estimates accordingly.
• Support the procurement team in sourcing specialized materials and equipment.
• Assist in value engineering and cost-saving initiatives for complex industrial projects.

Required Skills and Qualifications:

• Proven experience estimating industrial and commercial construction projects, especially in industrial piping, process building piping, water systems, and refrigeration.
• For UPF, proven experience in fire protection systems blueprint reading, design & estimation.
• Strong analytical and mathematical skills; proficiency with estimation and project management software.
• In-depth knowledge of relevant codes, standards, and best practices in industrial construction and mechanical systems.
• Excellent communication, negotiation, and organizational skills.
• Ability to work collaboratively with multidisciplinary teams and under tight deadlines.
• Assist in value engineering, continuous improvement, and cost-saving initiatives for complex industrial and commercial projects.

Universal Piping Industries (UPI)

• Experience with Computer-Based Pipe Take-off programs (Trimble-Quickpen, QuoteSoft, or others).
• Comfortable with doing Manual Take-off and Cost Recaps.
• Experience with scheduling software is a plus.
• Proven experience with pipe sizing and selection, including pumps, valves
• Experience with chilled water systems, industrial boiler systems, industrial process equipment, and industrial utility systems

Universal Fire Protection (UFP)

• Proven experience in blueprint reading, design, and cost estimation for n fire suppression and alarm systems.
• Expertise in creating fire protection layouts using CAD software.
• Proficiency in AutoSprink
• NICET certification is a plus

About Applus Laboratories

Applus is a leading global provider of testing, inspection, and certification services. We work across a wide range of industries to ensure the safety, quality, and performance of our clients' products and operations.

Job Summary

Applus is seeking a senior, highly proactive Regional Procurement Manager to establish and lead the North American procurement function across multiple business units and laboratories. This is a build-from-the-ground-up role for an experienced procurement professional who thrives in entrepreneurial environments and is comfortable operating without a mature procurement organization in place.

Reporting into senior leadership, this individual will be responsible for defining procurement strategy, identifying value creation opportunities, and executing sourcing initiatives across CAPEX, equipment, consumables, fleet, and services for the North American region. The successful candidate will act as a true business partner—actively engaging with lab leaders, assessing current procurement maturity, improving contracts, and driving synergies across entities.

This role requires a hunter mindset, strong analytical capability, and the confidence to influence stakeholders across diverse businesses.

Responsibilities

• Establish and lead the North American procurement function across both multiple Applus Laboratory and TIC (Testing, Inspection, Certification) businesses
• Define and execute regional procurement strategies aligned with business needs, budgets, and corporate objectives
• Actively identify cost optimization, value creation, and efficiency opportunities through spend analysis and supplier strategy
• Manage sourcing and contracting for all procurement needs
• Review existing supplier contracts and commercial terms, renegotiating and improving agreements where appropriate
• Partner closely with business leaders and lab operations to understand how each entity operates and how procurement can add value
• Identify and implement synergies across North American entities, including shared suppliers, contracts, and sourcing approaches
• Ensure appropriate supplier quality, compliance, and performance standards are maintained
• Utilize and manage e-procurement platforms (e.g., SAP Ariba, Jaggaer, Coupa, or similar) to support sourcing, contracting, and reporting
• Develop procurement reporting, performance tracking, and KPI dashboards for the region
• Coordinate with global procurement to leverage existing global agreements where applicable, while owning regional execution
• Support and guide the existing buyer, with potential to scale the team over time as the function matures and delivers value
• Represent procurement in regional business initiatives and continuous improvement projects

KNOWLEDGE AND SKILLS

• Significant experience in procurement, sourcing, or strategic purchasing at a regional or multi-business level
• Background in services-based, laboratory, consulting, or similarly complex environments strongly preferred
• Experience building or transforming procurement functions in less structured or entrepreneurial environments
• Strong analytical skills with the ability to define strategy and execute independently
• Demonstrated ability to proactively engage stakeholders and drive change
• Experience working with e-procurement platforms (SAP Ariba, Coupa, Jaggaer, or similar)
• Comfortable operating as a senior individual contributor; Director-level candidates may be considered
• High level of professionalism, discretion, and business judgment
• Self-starter with a hands-on, action-oriented mindset

Brown & Brown is seeking an Insurance Operations Auditor, Employee Benefits to join our growing team in Troy, MI or Roseland, NJ!

As a member of the Internal Operations Audit Team, the Employee Benefits Insurance Operations Auditor is responsible for reviewing, analyzing and making recommendations regarding the implementation of Brown & Brown best practices throughout all of the Brown & Brown Profit Centers to aid in the prevention and mitigation of E&O incidents for the Company.

How You Will Contribute:

• Assist and/or lead in the performance of Insurance Operations audits of Profit Centers in the Retail Employee Benefits Division to verify compliance with Brown & Brown best practices.
• Build knowledge of and support audits of Wholesale/Programs divisions, as applicable.
• Complete prep-work and file review as assigned with a high level of accuracy.
• Perform all functions of the audit process including leading certain departments or special units within the Profit Center.
• Complete assigned file review with detailed notes documenting positive and negative findings as applicable.
• Contribute to determination of audit findings and classification.
• Communicate findings from review work with teammates and communicate with the Profit Center as necessary.
• Assume additional responsibilities, as assigned, to ensure successful audit completion.
• When leading an audit:
• Ensure accurate and timely completion of work in preparation for reviews including, but not limited to: review of prior reports, procedures manuals, issuing carrier ratings and exceptions, licensing & contracts.
• Ensure accurate and timely completion of file review including detailed notes documenting positive and negative findings.
• Lead information gathering interviews with Profit Center teammates prior to reviews.
• Lead conversations within team regarding potential findings and issues. Demonstrate judgment in determining appropriate findings and classifications.
• Escalate concerns to leadership in a timely fashion.
• Demonstrate strong verbal communication skills in explaining audit findings, risks and recommendations to key stakeholders.
• Create and submit effective draft and final reports within specified timeframes.
• Review & analyze Profit Center action plans and recommend acceptable revisions as necessary.
• Conduct and document re-testing of designated items to ensure compliance with finalized action plans.
• Maintain individual expense report and submits to Insurance Operations Regional Manager as instructed.
• Develop and maintain relationship with all disciplines of the Internal Operations Audit Team.
• Ability to consistently meet deadlines and expectations through effective time management.
• Demonstrate proficiency in insurance acumen with desire to expand knowledge.
• Delegate responsibilities and hold teammates accountable in a productive manner.
• Successfully complete agreed upon educational designations
• Work to motivate and inspire others to deliver optimal performance.
• Go above and beyond defined responsibilities by proactively identifying areas of continuous improvement.
• Participate in peer-to-peer feedback sessions.
• Take initiative to share industry developments with peers.

Skills & Experience to Be Successful:

• College degree (Preferred)
• 1-2 years' experience preferred with Employee Benefits administration or relevant HR experience
• Proficiency in Microsoft applications (Word, Excel, and PowerPoint).
• Ability to learn new management systems.
• Ability to work independently and in a team environment.
• Ability to adapt to change.
• Organize & prioritize work effectively.
• The ability to research and analyze various types of insurance products / coverages.
• Demonstrated ability to effectively communicate at all levels within the organization.
• Ability to travel up to 15%.

Harvard Resource Solutions is seeking Customer Service Representatives for a manufacturing client in Clarkston on a direct hire basis.

In office ( Client offers 15 Work From Home days on a prorated basis).

Hours: 8:00am to 5:00pm

Pay Range: 24.00hr to 27.00hr ( Pay based upon experience and education)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain predictable and dependable attendance.
• Serve as a customer advocate to ensure total customer satisfaction.
• Adhere to the 2-hour callback policy for internal and external inquiries via phone, email, and fax.
• Deliver quality customer service aligned with Company Core Values and Core Ideology.
• Process sales orders accurately and timely for assigned account managers while following detailed work instructions.
• Perform duties in accordance with the Proactive Customer Service Model.
• Plan, organize, and execute external reports to ensure orders are entered, shipped, and invoiced within expected timeframes.
• Develop and maintain positive relationships with customer accounts, CPS Sales, and internal stakeholders.
• Analyze Key Customer Inventory, Blue Folder, and Sales Reports to ensure accurate inventory levels, on-time shipments, and continuous improvement opportunities.
• Proactively manage custom stock, blanket purchase orders, and consignment inventory programs to reduce stock-outs and aged inventory.
• Manage freight consolidation efforts and collaborate with sales to reduce freight costs.
• Issue return authorizations and credit/debit memos accurately and in a timely manner.
• Request required documentation from appropriate departments to ensure orders are processed within 48 hours.
• Provide backup support to Customer Service team members as needed, including Customer Fulfillment Manager, Service Support Manager, Service Specialist, and Operations Support.
• Complete miscellaneous projects as assigned by Staff Managers.
• Support continuous improvement initiatives related to the Customer Service training matrix and cross-training.
• Contribute to team performance improvements based on customer needs and metric results.
• Participate in Best Practice and Training meetings as scheduled by Customer Service Management.
• Document customer complaints regarding products or services (QPA) and forward to the Quality Department.
• Develop familiarity with all products, including product lines and account-specific requirements.
• Share process improvement ideas through the Customer Service Lean Ideas tab in Microsoft Teams.

QUALIFICATIONS

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the minimum knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

KNOWLEDGE, TRAINING, SKILLS, AND ABILITIES

• Minimum of two (2) years of customer service experience required; industry-related (distribution, manufacturing, automotive experience preferred.
• Demonstrates a high level of integrity and maintains a professional, positive demeanor.
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, PowerPoint, and Publisher.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Ability to work independently, exercise initiative and sound judgment, and implement actions without direct supervision.
• Ability to read, interpret, and apply written, oral, and diagram-based instructions, including procedure manuals and work instructions.
• Effective verbal and written communication skills with the ability to communicate across diverse audiences.
• Strong mathematical skills, including addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.

PHYSICAL REQUIREMENTS

• Ability to sit or stand for extended periods as needed.
• May require periodic walking throughout the day.

If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to apply to this job and email your resume to

We treat all resumes with strict confidentiality. We will always contact you first before submitting your resume to our client(s) for review. If you do not receive correspondence, you are not a fit for this position.

At Harvard Resource Solutions, our talent acquisition team is proud to provide our clients with the most qualified Administrative & Clerical talent in the industry today.

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company's all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.

As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.

This position is located within the Development department of 365 Retail Markets and reports to the Manager of Software Development. The Software Engineer role will be responsible for all aspects of software development from interpreting software requirements to coding, unit test, and documentation, mentoring other engineers, as well as supporting the release of developed software into production. The Software Developer will work with peers within a team environment to jointly develop and enhance applications within the 365 Retail Markets product suite.

Responsibilities

• Independently build, test, and maintain software features, ensuring code quality, maintainability, and performance
• Participate actively in design discussions, architecture decisions, and sprint planning with an eye toward scalability and maintainability
• Write clean, scalable, and modular code using modern frameworks and tools
• Work in an Agile development environment, actively participating in stand-ups, sprint planning, and retrospectives
• Collaborate closely with QA, DevOps, UX/UI, and Product Management to ensure successful feature delivery
• Take ownership of small-to-medium-sized projects or features from design to release
• Contribute to and enforce best practices in code reviews, testing, and documentation
• Implement and maintain unit, integration, and functional tests as part of a CI/CD process
• Assist in identifying and reducing technical debt through refactoring and optimization
• Participate in on-call rotations and production issue resolution as needed
• Support and mentor junior developers when needed

Requirements

• Bachelor's degree in computer science or a related technical field or equivalent practical experience
• 3+ years of professional experience in software development
• Proficiency in Java, JavaScript, Kotlin and familiarity with frameworks like Spring Boot, React
• Experience with relational and NoSQL databases
• Solid understanding of data structures, algorithms, and system design
• Familiarity with CI/CD pipelines and Git-based workflows
• Understanding of RESTful APIs and web architecture including authentication and authorization best practices
• Working knowledge of unit testing, integration testing, and performance profiling
• Experience with cloud services (AWS, GCP, or Azure)
• Strong collaboration and communication skills with the ability to work cross-functionally

Bonus/Preferred Skills

• Experience using AI-powered development tools (e.g., Qodo, Copilot) responsibly
• Basic understanding of cybersecurity best practices (e.g., OWASP Top 10)
• Awareness of modern software observability practices (e.g., logging, monitoring)
• Interest or exposure to AI/ML technologies (even if not in-depth)
• Exposure to payment processing hardware and APIs (Castles, Adyen, Heartland)

The ideal candidate will be responsible for driving the company's key performance indicators by delivering an exceptional in-store experience. In order to do this, the candidate will build and train an effective team, and effectively incorporate business trends and customer feedback into the training of employees.

Responsibilities

• Build effective relationships with associates, peers and supervisor to develop a high performing team
• Analyze reporting and business trends to make strategic decisions to drive results
• Directly supervise the business, ensuring, and maintaining high quality standards
• Consistently assess and provide ongoing performance feedback to all levels of team members

Qualifications

• Minimum high school education or equivalent
• 2+ years' of retail or equivalent management experience
• Strong verbal or written communication skills