Information Technology Jobs in Phoenix

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.

Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.

We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.

What you'll do:

• Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.
• Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.
• Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.
• Resolve status inquiries and, when appropriate, route to handling adjuster.
• Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.
• Apply strong time management skills by closely adhering to assigned work schedule.
• Embrace continuous improvement and development through coaching and collaboration with manager and team members.
• Use strong call management skills by assisting members within a timely manner and limiting non-productive time.
• May assign or initiate emergency services when required on specific claims.
• Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.
• Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED
• Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.
• Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.
• Ability to prioritize and multi-task while navigating through multiple business applications.
• Successful completion of a job-related assessment is required.
• May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

Compensation range: The hiring range for this position is: $43,750 to $44,750.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Buildots

Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.

Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.

With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.

About the Role

This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.

If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.

Key Responsibilities

• Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
• Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
• Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
• Strategically map accounts to identify growth opportunities and deliver measurable business impact.
• Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
• Develop deep, enduring customer relationships that foster loyalty and advocacy.
• Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.

Experience & Skills

We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.

Preferred & Required Attributes

• Established relationships with construction executives and project teams in your region.
• True “hunter” mentality with a strong closing instinct.
• Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
• Uncompromising integrity, demonstrated through consistent and transparent actions.
• Positive energy, resilience, and a great sense of humor.
• Advanced stakeholder management and networking abilities across multiple levels of an organization.
• Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
• Highly target-driven, persistent, and adaptable under pressure.
• Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.

We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally:

• Health, dental & vision insurance
• 401(k) retirement plan with 4% employer match
• Paid time off (vacation and sick leave)
• Stock-option grants (for eligible employees)
• Hybrid working arrangement
• Employee Assistance Program (EAP)
• Commuter benefits
• Pet insurance
• Voluntary life insurance
• Voluntary short-term & long-term disability coverage

*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.

Multiple direct hire opportunities for Project Managers and Senior Project Managers

Various locations: Costa Mesa CA/Sacramento CA/Phoenix AZ

General Job Description:

The Project Manager is expected to develop and maintain a client base, manage HVAC/plumbing/process sales, and coordinate the field labor needs for each project in conjunction with field leadership. The Project Manager will use judgment and discretion in representing the company. They are expected to show a high level of commitment and involvement with their work and the company's business.

Project Management

The Project Manager is the single-source responsibility to the company and the customer.

Perform all project management functions required to promote and finalize sales, including concept engineering, complete estimates, written proposals, meetings, leading to successful job completion.

Successful management of contracts, including sales, estimating, procurement, and execution.

Coordination of field labor and installation sequencing between the customer and the company's field leadership.

Understand financial aspects of the job

Forecasting, prepare budget projections and control costs within agreed upon limits.

Provide letters, proposals, memos, contracts, change orders, and strategies for good business procedures and legal protection.

Billing, while maintaining a clear understanding of job costs.

Build and manage relationships with internal and external customers

External Client Relations - Leadership of client meetings and the development of contracts to finalize sales. Maintain cordial relationships with all clients, including vendors, subcontractors and the industry.

Internal Team Coordination - Provide project coordination, leadership and guidance of all the company's departmental efforts including Engineering, Purchasing, Accounting, Construction and Service during project construction in a timely manner.

Contribute to special studies, committees, etc. as directed by your supervisor to advance the company's technical abilities in engineering, planning and estimating, installation procedures, and related areas.

Effective communication with internal and external customers

Consult with appropriate personnel including all Management and Department Heads.

Attend all Project Management Sales and Construction Meetings.

Schedule and coordinate construction project kickoff meetings with department heads and supervisors.

Utilize internal resources to the fullest extent necessary to meet the customer requirements

The Project Manager utilizes and coordinates staff from all departments, as needed, for each project. During the life of a project, the Project Manager provides project leadership and coordinates employees assigned to the project by department supervisors to achieve the project vision and contracted scope associated with the customer requirements.

Mentoring – Act as a mentor to others assigned by your supervisor and actively participate in recruiting, training, and coaching of sales staff to support department initiatives and growth.

Other duties and special assignments as directed by your supervisor or upper management to accomplish mutually agreed upon goals.

Position Requirements:

BS in Mechanical Engineering or related field (preferred).

5+ years of experience in estimating, design, and/or management of HVAC projects from $50,000 to $25+ million.

Ability to operate independently and autonomously to facilitate goals outlined by your supervisor.

Demonstrate a corresponding high sense of integrity.

Demonstrated experience/ability to develop new business.

Strong interpersonal and project management abilities, employing strong organizational skills to respond successfully to a high volume of issues.

Maintain a community presence in an industry-based or community-based organization.

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Project)

Experience preferred in Business Systems Software (JDE, IFS, BidTracer, FastEst, Bluebeam, Box, Smartsheet, etc.)

The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl, especially when conducting job site walks.

Must possess & maintain a valid Class C driver's license and have the ability to drive a vehicle.

Regular and routine attendance

Typical hours: Monday to Friday, starting as early as 6:00 am and ending at 7:00 pm.

Travel: Based on business needs to and from the primary office to regional branch offices & job sites. Varying work in varying locations.

Job Title: Project Manager- Information Security

Location: Phoenix, AZ (Hybrid, once a week)

Duration: 12 Months plus

Pay Range: $38/hr - $43/hr on W2 (DOE)

Description

Level 1 –

• Performs job functions with minimal supervision
• Plan, direct, and coordinate projects to ensure goals and objectives are accomplished within prescribed time frames and funding parameters.
• Function as a single point of contact for Information Security or Information Technology related projects.
• Take projects from initial conception to final implementation. Define and document project scope, objectives, detailed project plans, schedules, resource plans, and or status reports.
• Own project scope, schedules, dependencies, resourcing, risks, and communications for assigned ISS or IT initiatives.
• Confer with project staff to outline work plans and to assign duties, responsibilities, and scope of authority.
• Provide tactical and strategic input on overall infrastructure planning and services related projects. May manage the efforts of sub-contractors and their workforce.
• Use sound project management methodology and demonstrate solid time management skills.
• Act as the single point of contact for ISS/IT led projects, coordinating across Infrastructure Services, Cloud, Network, DevOps, Service Desk, and SOC teams.
• Apply consistent project management discipline including RAID management, change control, and delivery tracking
• Produce and present clear, executive ready status updates, risk summaries, and milestone reporting for leadership forums Level 2 - Performs job functions in a lead capacity with general management oversight
• Lead, instruct, direct and check the work of other team members.
• Provide input for team member performance reviews.
• Perform Information Security or Information Technology procurement vendor management duties.
• Assist management in production support and project resource planning.
• Facilitate and/or create new procedures and processes that support advancing technologies or capabilities
• Evaluate high-level project information and assess project components to forecast work effort required
• Ensure Service Level Agreements between department and operational or technical areas are met
• Provide peer-level review and mentoring to level 1

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels and mentor employees in those levels.
• Participate in corporate quality and data governance programs
• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.
• Perform all other duties as assigned

Required Job Skills (Applies to All Levels)

• Intermediate PC proficiency
• Intermediate proficiency in spreadsheet, database, project management, and word processing software
• Advanced knowledge of project management principles, methodoogies, and implementation
• Intermediate knowledge of Microsoft Applications and Suites, Windows Server, and networking applications
• Strong understanding of infrastructure best practices and quality improvement principles.
• Advanced knowledge of service desk management, data center operations, and end-user support (Level 2)
• Intermediate understanding of IT technologies, including ITIL practices (Level 2)
• Required Professional Competencies (Applies to All Levels)
• Strong analytical skills to support independent and effective decisions
• Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints.
• Perseverance in the face of resistance or setbacks.
• Creativity and innovative problem-solving abilities
• Effective interpersonal skills and ability to maintain positive working relationship with others.
• Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
• Systems research and analysis. Ability to write and present business documentation
• Experience working with and managing third parties
• Extensive experience and judgment necessary to plan and accomplish goals.
• Knowledge of business requirements development and user acceptance testing.
• Ability to maintain confidentiality and privacy
• Analytical knowledge to generate reports based on available data and make decisions based on reported data
• Required Leadership Experience and Competencies (Applies to All Levels)
• Facilitate and resolve customer requests and inquiries for all levels of management within the Corporation.
• Build synergy with a diverse team in an ever-changing environment.

Education

• High-School Diploma or GED in general field of study

Benefits Info: Russell Tobin/Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

** For Phoenix Metro Candidates the expectation will be 3 days on site at our Desert Ridge **

Company Background

Join us at Mi-Case, where we're at the forefront of developing innovative public safety products and solutions. We take pride in delivering fully-integrated software and exceptional client support, making a real impact in communities. As part of our team, you'll collaborate with passionate, talented colleagues and industry experts who are deeply committed to solving the unique challenges faced by our clients in the public safety sector. Together, we're replacing outdated systems with cutting-edge, mobile-ready solutions that empower our clients to enhance public safety and achieve their goals.

Position Summary

A Senior Business Analyst at Mi-Case is responsible for completing analytical functions in the organization. The position requires you to collaborate with clients and be responsible for eliciting, documenting, and analyzing business requirements to ensure the successful completion of projects. Business Analysts will work within software development teams to complete organization goals and objectives.

Responsibilities

• Analysis and Documentation: Document complex business processes, requirements, wireframes, and specifications. Uncover opportunities for Improvement.
• Change Management: Assist in change management efforts by communicating changes, impacts, and benefits to stakeholders.
• Collaboration: Collaborate with cross-functional teams to gather information, share insights, and contribute to projects
• Data Analysis: Assist in collecting, organizing, and analyzing data to extract meaningful insights and trends.
• Demonstrate Functionality: Assist in demoing application functionality to clients and future clients.
• Problem-Solving: Participate in problem-solving activities and contribute ideas to address business challenges.
• Project Coordination: Collaborate with project managers to ensure the successful delivery of projects, including scope, timeline, and budget management.
• Reporting: Prepare and maintain reports for project tracking and communicate findings and project progress effectively.
• Requirements Gathering: Lead requirements gathering efforts, collaborating with stakeholders to identify business needs and objectives.
• Research: Conduct research on industry trends, market conditions, and competitors to support decision-making processes.
• Solution Design: Contribute to the design of efficient and effective solutions that address business challenges and align with organizational strategies.
• Stakeholder Engagement: Maintain strong relationships with key stakeholders, serving as a liaison between business units and IT teams.
• Support: Provide support to senior analysts and team members in various phases of analysis.

Qualifications

• Bachelor's degree in business, finance, information technology, or related field.
• 8 + years of experience in business analysis or a related role, demonstrating progressively increasing responsibilities.
• Proficiency in business analysis methodologies, tools, and documentation techniques.
• Strong analytical skills with the ability to translate complex business problems into clear and actionable requirements.
• Excellent communication and presentation skills, with the capacity to interact effectively with stakeholders at various levels of the organization.
• Experience utilizing software development design tools and processes such as Azure DevOps.
• Project management knowledge and experience are advantageous.
• Certification in business analysis preferred but not required.

Required Skills

• Ability to learn new domains and become an expert in the field.
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint).
• Must be efficient with strong attention to detail.
• Skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving.
• Strong knowledge on agile software development methodology.
• Must be able to work across multiple projects, where necessary.
• Excellent communication, interpersonal, and presentation skills.
• Ability to control scope and manage stakeholder expectations.
• Strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving.
• Proven ability to manage projects.

Preferred Skills

• Proven ability to manage projects.

Position: IT Project Manager (Mid-Level)

Role Type: Contract | Work Arrangement: Hybrid — minimum 2 days per week on-site in Phoenix, AZ

Overview

We are seeking a mid-level IT Project Manager to coordinate and drive delivery across a portfolio of 6-8 concurrent technology initiatives spanning AI adoption, intelligent automations, data analytics, application modernization, and cloud infrastructure. This is not a single-project PM role — it requires someone who can manage a portfolio view, hold multiple teams accountable, identify risks and communication gaps early, and keep leadership well-informed.

The right candidate is organized, direct, and delivery-oriented. They don't just track tasks — they track outcomes, verify quality, and escalate before problems become crises. We expect this individual to quickly establish a consolidated view of all active initiatives, stand up a regular reporting cadence with both delivery teams and executive stakeholders, and demonstrate tangible impact within the first few months by improving visibility, unblocking stalled work, and bringing structure to a fast-moving portfolio.

Key Responsibilities

Portfolio Coordination & Delivery Management

• Maintain a consolidated view of all active initiatives — status, milestones, owners, dependencies, and risks
• Hold internal teams and vendor partners accountable for committed deliverables and timelines
• Identify and manage cross-initiative dependencies and resource conflicts
• Verify that deliverables meet acceptance criteria — not just \"done\" but \"done right\"
• Communication & Stakeholder ManagementEstablish and maintain a regular reporting cadence (weekly team updates, biweekly executive summaries)
• Prepare clear, concise portfolio status updates for the Director of Architecture and CIO
• Proactively identify communication gaps between teams, between business and IT, and between onshore and offshore contributors
• Tailor communications to the audience — technical detail for delivery teams, outcome-focused summaries for executives

Risk, Issue & Vendor Management

• Proactively identify delivery risks and escalate early with recommended mitigations
• Track and manage issue resolution across initiatives
• Coordinate with vendor partners on delivery expectations, SOW commitments, and quality standards. A small portion of the automation initiatives involve an offshore vendor team
• Ensure vendor deliveries are aligned with timelines and integrated with internal workstreams

Active Initiative Portfolio

The PM will coordinate across the following initiative areas:

• AI Enablement: Enterprise Microsoft Copilot adoption (M365 Copilot, PowerBI Copilot, Copilot Studio), AI for SDLC (developer tooling and GenAI frameworks)
• Intelligent Automations: Agentic automations with Copilot Studio, Power Platform migration from legacy RPA
• Data & Analytics: Data analytics platform build-out (pipeline modernization, semantic models, self-service reporting)
• Application Modernization: Containerization (ECS migration from EC2-hosted workloads)
• Infrastructure: Cloud infrastructure optimization initiatives
• Management Reporting: Executive dashboards, initiative scorecards, and periodic leadership updates

Must-Have Qualifications

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related discipline
• Experience managing multiple concurrent IT initiatives simultaneously — portfolio-level coordination, not just single-project delivery
• Strong accountability and escalation discipline — comfortable holding people to commitments and raising flags early, even when it's uncomfortable
• Excellent communication skills — can synthesize technical initiative status into clear, actionable executive updates
• Delivery-oriented mindset — tracks outcomes and quality, not just task completion
• Enough IT/software delivery literacy to have credible conversations with technical teams and spot when things don't add up

Nice-to-Have

• Experience with Agile delivery (sprint planning, retrospectives) and hybrid Agile/Waterfall environments
• Familiarity with Jira for project tracking
• Experience coordinating vendor-delivered work (SOW tracking, delivery validation)
• Exposure to any of the initiative domains listed above (AI/ML, data platforms, containerization, cloud infrastructure)
• PowerBI or similar tool experience for building initiative health dashboards

Delivery Model & Tools

• Hybrid Agile/Waterfall — software initiatives run in Agile sprints while infrastructure and platform work follows milestone-based delivery. Primary tools: Jira, Microsoft 365 (Teams, SharePoint, PowerPoint). The PM should be comfortable creating dashboards and status reports using available tools.

Senior Data Modeler

Hybrid 3-4 days onsite

Location: Phoenix, Arizona

Salary: $130,000 - $150,000 base

A large, operationally complex organization is undergoing a major modernization of its data platform and is building a new, cloud-native analytics foundation from the ground up. This is a greenfield opportunity for a senior-level data modeler to establish best practices, influence architecture, and help shape how data is organized and used across the business.

This role sits at the center of a multi-year transformation focused on modern analytics, scalable data products, and strong collaboration between data and business teams.

What You'll Be Working On

• Designing and implementing enterprise data models across conceptual, logical, and physical layers
• Establishing Medallion architecture patterns and reusable modeling assets
• Building dimensional and semantic models that support analytics and reporting
• Partnering closely with domain experts and functional leaders to translate business needs into data structures
• Collaborating with data engineers to align models with ELT pipelines and analytics frameworks
• Helping define modeling standards and upskilling senior engineers in modern data modeling practices
• Contributing hands-on to data engineering work where needed (SQL, transformations, optimization)
• Proactively identifying analytics opportunities and recommending data structures to support them

This role is roughly 40% data modeling, 30% hands-on engineering, and 30% cross-functional collaboration.

Must-Have Experience

• Strong, hands-on experience with data modeling (dimensional, canonical, semantic)
• Deep understanding of Medallion architecture
• Advanced SQL and experience working with a modern cloud data warehouse
• Experience with dbt for transformations and modeling
• Hands-on experience in cloud-native data environments (AWS preferred)
• Ability to work directly with business stakeholders and explain technical concepts clearly
• Experience collaborating closely with data engineers on execution

Nice to Have

• Python experience
• Familiarity with Informatica or reverse-engineering legacy data models
• Exposure to streaming or near-real-time data pipelines
• Experience with visualization tools (tool choice is flexible)

Who Will Thrive in This Role

• A senior individual contributor who enjoys building from scratch
• Someone who can act as a modeling expert and mentor in an organization formalizing this practice
• Comfortable working in ambiguity and taking initiative
• Strong communicator who enjoys partnering with both technical and non-technical teams
• Equally comfortable discussing business concepts and physical data models

Why This Role Is Unique

• Greenfield data modeling initiative with real influence
• Opportunity to define standards that will be used across the organization
• Work on large-scale, real-world operational and analytical data
• High visibility within a growing data organization
• Flexible work setup for individual contributors

If you're excited about shaping a modern data foundation and want to be the person who defines how data is modeled, understood, and used, this is a rare opportunity to make a lasting impact.

About the Role:

The Strategic Account Development Representative is responsible for building and maintaining long term relationships with key clients and resources to drive new sales opportunities. This role is essential in our upgraded model of servicing our strategic clients, developing relationships, and supporting new sales revenue streams. The focus is to obtain valuable project and client information around their strategic planning and capitalize on expanding our service portfolio.

Responsibilities:

• Demonstrate proficiency in all CBTS solutions and influence customer opportunities leading to revenue increase and customer growth.
• Passion for creating and growing engagements across the spectrum of CBTS solutions and becoming a trusted advisor to the client.
• Oversee our 600+ delivery resources, providing direct leadership and support, and collaborating with CCMs.
• Connect with key client teams, generating sales opportunities.
• Prepare and develop client project mapping and monthly reports presentations for the sales team on progress and insights, driving technical QBRs with clients and CBTS Sales.
• Ownership for growing revenue and strategic solutions within our most strategic CBTS customers by supporting account and services sales teams in the CBTS sales process.
• Participate in the sales and pre-sales process to understand and influence customer business technology objectives and requirements.
• Drive business development to support pre-sales activities, with a focus on identifying, scoping, and proposing services engagements.
• Develop new business opportunities.
• Act as the primary point of contact, building strong, long-term partnerships with strategic clients and serving as a trusted advisor

Skills:

• Experience working within a consulting model – client, service, sales and technical experience.
• Technical Evangelist – must be broad in technical aptitude to span knowledge in development, cloud, big data, network, and security.
• Local to Phoenix, willing to travel.
• Sales knowledge and past management of resources.
• Familiarity with enterprise IT environments, digital transformation initiatives, Cloud, AI, and hybrid delivery models.

Please send resume ASAP

About Us:

Rezku POS is a powerful restaurant growth platform. We help operators drive sustainable profit increase, open new locations, and simplify business success. We’re a mission-driven, high-growth organization that’s powered by SaaS technology and best-in-class talent. As part of the growth plan, our digital advertising generates inbound client opportunities each and every month, which subsequently become your sales conversations with restaurant operators we serve. In addition, this role will use the latest AI live search engine to select target restaurants for outbound sales.

The restaurant industry plans to open 20% new locations in 2026. And one of the key roles in our expansion is the recruitment and training of closers to help grow our organization.

Why We Are Hiring:

The reason for this drive is that one of the core pains for restaurant operators is a weak POS, where our software and service value proposition wins. That’s where our closers come in. As a highly motivated sales closer, you will report to the Director of Sales, in support of our work- hard-play-hard winning team culture.

• You will receive sales training and persuasion coaching weekly, which will guide you on an ongoing basis.
• Play an instrumental role in accelerating the growth of our business, and the restaurants you eat at. Work with our Customer Success staff to optimize call performance.
• You’ll be comfortable in a results-driven environment, using call reports and analytics to define the success of your day-to-day calling, continually raising the bar for the impact against the business goals you are set.
• Become a beloved and trusted team player in our company by providing sales excellence to the client. And earn warm referrals into new accounts, helping us make the most of the leads we get, so we can deliver a high ROI from our advertising spend.

What You’ll Do:

• Building and innovating the sales closer role by identifying and analysing trends or opportunities during your calls and sharing insights across the sales and marketing teams.
• Work with management on a day-to-day basis to communicate results from your calls.
• Help drive growth of the organization by maximizing the number of leads that become clients by learning our product, hardware, and sales and negotiation frameworks that support your activity.
• Rigorously pay attention to logging calls, qualifying opportunities, delivering demos, and persuading owners to on-board with Rezku POS so you optimize the sales process.
• Have a strong handle on your own performance and transparent communication with your sales team and leadership.

What We’re Looking For:

• At least 2 years of experience in outbound sales, with strong results in the SMB market.
• A strong working knowledge of SaaS, restaurants, hospitality, or similar B2B industries.
• Excel at communicating and working within a high-performance startup culture.
• Experience in SPIN Selling, Challenger, and MEDPPIC sales methodologies.
• Using a CRM platform to execute campaigns that connect inbound and outbound sales efforts to revenue
• Inspiring storyteller turning calls into insights and recommendations.

What Makes This Job Exceptional:

• You’ll have the benefit of working for a nimble, innovative startup culture, helping businesses you pass daily to choose the right operational heart of their restaurant, and be richly rewarded for hitting performance goals.
• You’ll experience huge learning and professional growth opportunities. We believe in investing in you, so you’re able to become an expert in this space!
• Become part of our close-knit team.

Benefits:

We strive to offer an environment that provides our employees with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical | Dental | Vision
• 401(k) matching
• Company Profit Sharing
• Paid Time Off

Compensation:

Total Anticipated Earnings: $72,000–$192,000+, including base salary and commission.

• Base Salary: $72,000
• Commission: Uncapped commission