Jobs in Passaic
1,413 positions found — Page 91
Adoption continues to accelerate across collegiate (NCAA), high-performance and elite training environments, alongside top trainers and recovery specialists supporting today’s athletes.
Beyond application, NerveOTX is an education-first platform, sharing real-world use cases, anatomy-driven insights and performance outcomes with professionals who want to stay ahead of where recovery and human performance are headed.
Demand continues to surge.
We receive a high volume of nationwide requests for hands-on training, on-site support and expert guidance from professional, collegiate and high-school athletes, as well as serious weekend warriors both in-season and off-season.
To learn more, follow & subscribe @NerveOTX on YouTube | Instagram | LinkedIn | Facebook.
The Opportunity We’re inviting experienced wellness professionals, trainers, therapeutic practitioners and performance specialists, including licensed massage therapists and bodywork professionals, to join the NerveOTX Affiliate Program as independent 1099 contractors, supporting a rapidly expanding national demand for advanced performance and recovery services.
This flexible, remote, contract-based role is designed to complement your existing practice, not replace it.
You’ll gain access to cutting-edge technology, elite-level clientele and a respected performance brand.
It’s an opportunity to deepen your expertise, differentiate your services and stay ahead of the curve in recovery, therapeutic wellness and human performance, all while maintaining autonomy over your schedule and growth.
As a NerveOTX Affiliate, you’ll provide Direct Current Neuro Therapy sessions within your current practice using our proven, structured performance and recovery protocols.
These evidence-based protocols empower you to help current and prospective clients prevent injury, reduce pain, enhance performance and accelerate recovery.
Remote working/work at home options are available for this role.
The ideal candidate has strong ability to generate new business in the senior care industry and has established relationships that can start generating new business quickly.
This individual must be able to develop and maintain both business and client relationships.
This candidate would also need to be a self-motivator, efficient in keeping notes and highly organized.
Primary Responsibilities: Develop and execute a sales plan to meet business goals Establish and maintain relationships with referral sources, including hospital case managers, assisted living facilities, skilled nursing/rehab facilities, hospices, physicians’ offices, etc.
Complete daily face-to-face sales focused meetings with referral sources for purposes of generating business leads.
Answering client questions about services, pricing, and needs.
Service and maintain client relationships to maximize client experience and retention.
Plan and organize community marketing events to enhance our visibility in the community and generate new relationships and business opportunities Compensation and Benefits: Compensation includes base salary and bonus/commission component depending upon experience and results.
Health Insurance – United PPO Vision & Dental 401k w/ match FSA Life Insurance AD&D, Life, Disability Insurance & More Mileage/car reimbursement Required Skills and Experience Must have a reliable vehicle and valid driver’s license & car insurance Knowledgeable and experienced in health care and senior care industries.
Strong interpersonal, customer service, presentation and communication skills.
Strong computer skills and knowledge of general CRM processes.
Demonstrate multi-tasking and problem solving.
Personal Attributes: A passion for senior care and client service Enthusiastic, positive thinking, and effective communicator Goal and career oriented Ability to establish rapport and build trust both with the company, the staff, as well as with referral sources and prospective clients.
A desire to take a leadership role in growing the business.
Self-motivated with the ability to thrive with minimal direct supervision.
Counties We Service: Bergen Passaic Essex Union Hudson Morris Somerset Sussex Join our team, today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- Experience: Minimum one year of experience in a high-volume call center environment (phone, email, and text).
- Industry Knowledge: One year of call center experience specifically in the health insurance industry is strongly preferred.
- Technical Proficiency: Experience with Google Workspace, Microsoft Office, and internal tools like Slack or Microsoft Teams. (Salesforce experience is a plus).
- Communication: Verbal and written proficiency with a customer-focused mindset.
Work Environment & Logistics
- Hybrid schedule: This position requires a minimum of 2 days per week in our New York office.
- Schedule Flexibility: Multiple shift options are available based on operational needs; however, specific shifts are not guaranteed
Training & Onboarding Expectations
- Initial Training: Mandatory 2-3 week in-office training program in New York.
- 90-Day Policy: To ensure success, no time off is permitted within the first 90 days of employment (emergencies excluded).
salary: $20 - $24 per hour
shift: First
work hours: 7 AM - 7 PM
education: High School
Responsibilities
- Omnichannel Support: Respond to inquiries via phone, chat, and email with professionalism and empathy.
- Member Assistance: Help members navigate health plans, benefits, enrollment, and premium payments.
- Telehealth Coordination: Coordinate and schedule telehealth appointments using internal systems.
- Problem Solving: Resolve common concerns and escalate complex issues to Level 2/3 agents or supervisors.
- Documentation: Accurately log all customer interactions and perform proactive follow-ups to ensure resolution.
- Compliance: Maintain strict confidentiality in accordance with HIPAA guidelines.
The essential functions of this role include:
- working weekends
Skills
- Call Center
- Call Center Support
- Follow-up
- Active Listening
- Telephone Etiquette
- Empathy
- Interpersonal Sensitivity
- Basic Computer Skills
- CMS
- Medicare/Medicaid
Qualifications
- Years of experience: 0 years
- Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Side Hustles Flexible Work to Earn Extra Cash Looking to make extra money on the side? You dont need to leave your full-time job to do it.
With flexible side hustles, you can earn on your own schedule nights, weekends, whenever it works for you.
Opportunities include: Freelancing (writing, design, tech, etc.) Delivery driving or rideshare Online tutoring or teaching Selling products or crafts online Virtual assistant and remote admin roles Social media or content creation Why It Works: ?? Set your own hours ?? Work from anywhere ?? No experience required for many gigs ?? Turn hobbies and skills into income Whether youre saving for something big or just want more breathing room in your budget, a side hustle can help you get there.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
Job Overview
The General Manager oversees all aspects of daily restaurant operations, ensuring an exceptional guest experience, financial success, and a positive, productive work environment. This role includes leadership in staffing, training, financial management, marketing, compliance, and special event execution. The General Manager acts as the primary role model of the restaurants culture, setting high standards for service and team performance.
Job Responsibilities:
Operations & Guest Experience
Oversee daily Front-of-House and Back-of-House operations.
Ensure all shifts and events are staffed according to projected sales.
Deliver superior service and respond promptly to guest incidents and complaints.
Manage restaurant culture, always ensuring hospitality and professionalism.
Oversee execution of event and private dining sales, including contracts, deposits, and quarterly goals.
Collaborate with the Kitchen Managers to approve menu changes and specials.
Manage music, ambiance, and security to support the guest experience.
Financial & Administrative Management
Review and approve weekly financial reports for owners and team.
Conduct monthly P&L reviews and fiscal reporting with the Owners.
Forecast sales and manage controllable costs to align with budget.
Oversee invoice coding, invoice processing, and petty cash systems.
Ensure accurate cash handling, including coffee bar and cashier cash-out procedures.
Utilize inventory tracking software to monitor food, beverage, and supply usage.
Approve staff schedules and monitor labor systems (Proforma vs. actual).
Human Resources & Team Development
Lead employee recruiting, interviewing, and new hire orientation.
Oversee preparation of new hire packets and onboarding materials.
Provide regular manager and chef training, coaching, and development.
Conduct manager and chef performance reviews.
Address HR issues and support employee relations with fairness and consistency.
Manage uniforms and maintain professional appearance standards.
Develop and execute rewards and incentive programs to increase staff engagement.
Training & Continuing Education
Maintain training programs for both new and current employees.
Ensure compliance with recipes, preparation, and safety standards.
Provide continuing education opportunities for all staff.
Select and train trainers for effective knowledge transfer.
Lead shift meetings and weekly manager meetings with clear agendas.
Compliance, Safety & Risk Management
Ensure compliance with all health, sanitation, and safety regulations.
Manage safety programs including workers compensation, clinic, and hospital resources.
Oversee licensing and permit renewals.
Maintain accurate safe logs and security procedures.
Marketing & Community Relations
Execute branding and sales-building initiatives.
Support public relations and marketing programs under the Owners guidance.
Represent the restaurant within the community to foster relationships and grow visibility.
Reporting & Communication
Maintain a standardized Manager Log with consistent format and process.
Provide weekly updates to ownerships.
- Communicate clearly and consistently with staff and leadership.
Desired Traits
- Strong Problem Solver: Able to remain calm under pressure and troubleshoot problems as they arise.
- Adaptability: Comfortable with changes in business volume, customer demands, and operational needs.
- Detail-Oriented: Meticulous attention to detail, ensuring all aspects of the restaurant meet or exceed operational standards.
- Passionate About Hospitality: A natural desire to create positive experiences for customers and provide a supportive work environment for staff.
Compensation & Benefits
- Salary:80-100k per year
- Benefits: Paid sick leave, paid vacations
If youre passionate about great food, building strong teams, and creating memorable guest experiences, wed love to meet you. Please submit your resume!
REQUIREMENTS
- Minimum 3-5 years of experience in restaurant management, with a proven track record in a supervisory or managerial role.
- Strong leadership and people management skills in food service, with strong ability to coach and develop a team
- Strong background in managing restaurant operations, including financials, staffing, inventory control, and customer service.
- Solid understanding of food safety standards and cost control practices
- Excellent communication and problem-solving skills
- Highly organized and able to multitask in a high-volume environment
- Proficiency with POS systems (TOAST exp. a plus), scheduling software, and Microsoft Office Suite (Excel, Word).
- Experience in budgeting, forecasting, and P&L analysis
- ServSafe Manager Certification or equivalent food safety training
- Ability to work under pressure in a fast-paced environment
- Must be flexible to work nights, weekends, and holidays as required by the restaurant's business needs
About Us:
Mercado is a lively and very busy fast casual restaurant in Upper Montclair, NJ with a focus on hearty staples. The large, hall-like spaceis inspired by the traditional markets found in city centers of Portugal and Spain, in which patrons gather for a quick bite or coffee in a lively environment. The multitude of options on the menu speak to the food-hall-like experience, with options from a brunch menu, to make-your-own bowls, to specialty sandwiches; all of which include vegan options.At Mercado, customers can also enjoy a full menu of espresso drinks and cold-pressed juices at the barista bar and pair their beverage of choice with a delicious food menu and Portuguese pastries.Fast casual speaks to the informal nature of ordering food at the counter, food-hall style, but at Mercado customers are encouraged to slow down and enjoy delicious food in good company, surroundedby beautifuldesign, in a beautifulneighborhood.
