Information Technology Jobs in Pa

Job Description – Service Delivery Operations Lead (Contact Center Operations)

Responsibilities:

• Accountable for service delivery, across multiple tracks, for one of our clients in the Digital space. Manage multiple diverse delivery teams located globally
• Direct a team of Project Managers, Track Leads, Delivery Leads, group managers of large-scale, complex global projects that involve multiple stakeholders
• Monitors day to day delivery management and engagement with multiple support units within the organization to ensure adherence to service level standards and to deliver a best-in-class service, meeting or exceeding all KPIs and within budget
• Evaluate trade-offs between project size and complexity, cost, urgency, risk, and stakeholder value
• Manage critical path to delivery of project objectives, engaging with stakeholders and critically assessing requirements
• Effectively assess and resolve high priority project risks
• Ensure projects meet success parameters and ROI targets stated in the business case
• Set the strategy for development, staying abreast of new practices and technologies, ensuring that we gain and maintain recognition for the quality of customer service.
• Act as the Voice of Customer, championing change and improvements across Customer experience, drive change and influence projects to support and achieve improvements in Customer Experience.
• Maintain collaborative and trusting relationships with stakeholders, effectively overcoming challenges and positioning alternatives to move the project forward
• Enhance quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions
• Tap additional account growth opportunities through networking & client relationship management
• Aim at maximizing economic value and securing future competitive advantage
• Synthesize data into useful formats and bring actionable insights while straddling between details and higher level implications of critical business issues
• Lead the WBR's MBR, QBR's with multiple stakeholders
• Lead an effective resource planning team, ensuring that resource is fully utilized and any contract demand is effectively covered
• Effective transition, pre-bid and RFP experience is an added advantage
• Drive team towards transformed state and always look for opportunity to improve and run people independent process
• P&L responsibility and account growth
• Lead, inspire and co-ordinate team at all levels to create motivated and engaged colleagues

Minimum Skills to Hire:

• Bachelors in Engineering with 15-20 years or Master's Degree with 15+ years' experience
• 8-12 years' experience in managing large scale agile programs focused on global service delivery. Preferably from BPO / Contact center operations.
• 10+ years' experience with People Management and Stakeholder/Client Management
• Previous experience with outsourced techno functional projects is a plus. Knowledge of Cloud environment is an added advantage
• Prior experience in leading Quality org/ Gen-AI projects / Scripting knowledge/ Content moderation can be a plus
• Excellent at managing and influencing a wide network of Client Stakeholders at senior levels
• Ability to balance multiple projects, making strategic decisions on time, quality, and cost to deliver complex activities
• Proficient in Agile methodology with an ability to adapt quickly to changing technology requirements
• Strong understanding of Engg. Support Services (cloud products)
• Good with numbers, analytical and logical skills are a must for the role along with flexibility on managing global delivery teams.
• Ability to develop comprehensive and complex operational and strategic plans
• Excellent budgeting, business financial and P&L skills
• Advanced influencing and communication skills
• Advanced client service skills and leadership capabilities

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

What We're Looking For:

At GNC we embrace a "Live Well" philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day.

We are seeking a Sr. Director, HR Technology to provide enterprise leadership for GNC's HR systems strategy, architecture, governance, and long-term HR technology roadmap. This role will define and execute a scalable HR technology vision that supports retail stores, distribution centers, and corporate teams across a complex, multi-state environment. This is an onsite position based at our Pittsburgh, PA Corporate Headquarters.

The Sr. Director will own the end-to-end HR technology ecosystem and ensure platforms enable payroll accuracy, time and attendance compliance, labor optimization, workforce scalability, advanced analytics, and operational efficiency for a high-volume retail workforce. This role is accountable for implementation and ongoing modernization of HR platforms and will serve as the strategic liaison between HR, IT, Finance, and Operations to ensure alignment, risk mitigation, and business continuity.

What You'll Do:

This is a Full-Time Salary Position

Enterprise Retail Workforce Technology Strategy

• Design and execute a multi-year HR technology roadmap aligned to GNC's retail, distribution, and operational priorities.
• Lead end-to-end system implementation, including new platform deployments, module expansions, and major enhancements.
• Ensure HR systems are scalable, stable, and optimized to support a large, hourly retail and distribution workforce.
• Drive automation and process optimization across the full employee lifecycle, from hire through separation.

Platform Architecture & Ecosystem Ownership

• Act as the enterprise owner of GNC's HR technology ecosystem (currently ADP Lyric), with accountability for overall system performance and strategic direction.
• Provide architectural leadership across HRIS, Payroll, Time & Attendance, Benefits, and workforce management solutions.
• Oversee enterprise integrations spanning HR, payroll, finance, labor reporting, and business intelligence platforms.
• Bring demonstrated experience leading large-scale HR system implementations.
• Ensure system stability, data integrity, performance, and scalability across a multi-location retail and distribution environment.

Payroll & Time & Attendance Operations

• Provide strategic leadership over payroll technology and timekeeping systems supporting both hourly and salaried team members.
• Ensure pay rules, scheduling configurations, labor calculations, and multi-state compliance are accurate and consistently applied.
• Partner closely with Payroll, Finance, and Operations to strengthen payroll accuracy, audit controls, and labor cost governance.
• Advance automation initiatives to minimize manual adjustments, reduce errors, and improve overall processing efficiency.

Compliance, Risk & Governance

• Establish enterprise HR data governance and security standards.
• Ensure compliance with multi-state wage and hour regulations.
• Lead audit readiness and regulatory oversight of workforce systems.

Environmental Factors & Working Schedule:

• Hybrid work environment, 3 days in-person attendance (Pittsburgh, PA) in addition to ability to work remotely.
• Regularly required to stand; walk; sit; use hands or fingers to handle or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards.
• Specific vision abilities required by this job include long periods of computer screen usage, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• The noise level in the work environment is usually low/moderate

*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

QUALIFICATIONS:

• Bachelor's degree required; or equivalent combination of experience.
• 10+ years progressive HRIS leadership experience.
• 3-5 years leading HR technology teams in a retail or multi-location environment.
• Deep experience implementing and optimizing enterprise HR systems.
• Deep expertise in enterprise HRIS platforms (ADP preferred; strong experience with UKG, Workday, SAP SuccessFactors, Oracle HCM, Dayforce, or similar required).
• Experience supporting large, multi-state retail or high-volume hourly workforces.
• Proven success leading HR system transformations and integrations.
• Strong executive communication and stakeholder management skills.
• Currently living in or willing to relocate to Pittsburgh, PA.

THE POSITION IN A NUTSHELL

Sciens Building Solutions is seeking an experienced Fire Service Technician with programming, troubleshooting, and repair capabilities and experience. This position will work closely with our service team, and clients to ensure our critical life safety systems are repaired in an efficient manner to maintain their overall performance. This is a key position for our growing team and requires attention to detail in all aspects of system troubleshooting and repair. Customer and employee interface requires a high degree of effective human relations. Communication skills, both written and verbal, are important elements of the position.

WHAT YOU'LL BE DOING (and doing well!)

• Troubleshooting and repairing Fire and Life Safety systems, including conventional, addressable, voice systems, complex smoke control, and networked solutions.
• Use a variety of troubleshooting tools to analyze systems and detect fault conditions.
• Ensure maximum system detection and alarm coverage when effecting repairs.
• Produce repair reports in accordance with NFPA for customer acceptance and billing information.
• Programming systems via laptop computers.
• Ensure Fire Alarm circuit integrity.
• Assist in managing vehicle inventory and repair tools.
• Provide support, guidance, and expertise to other technicians.

WHAT WE LIKE ABOUT YOU·

• Two to five years of experience in a repair or systems technician role within the Fire Life and Safety industry.
• Knowledge of current fire alarm systems, including smoke control, graphic user interfaces, and networked solutions.
• Demonstratable knowledge of Fire Alarm circuit integrity and how to troubleshoot for circuit opens, shorts, and/or ground conditions.
• Ability to program and repair fire alarm systems using a laptop computer.
• Knowledgeable in NFPA 72 code requirements.
• Intermediate knowledge of Article 760 of NFPA 70 (Electrical Code) for the installation of fire systems and circuiting.
• Knowledgeable of state, federal, and other regulatory requirements for testing of fire alarm systems.
• Ability to demonstrate proper operation of equipment and control units to customers and explain how it is to be used, and how to respond to any systems signals.
• Ability to read fire system design drawings.
• Demonstrable knowledge of the safe use of standard trade tools.
• NICET I Certification
• Ability to train and develop other Service Technicians on equipment, company policies, and procedures.
• Knowledge of OSHA safety standards and able to obtain OSHA 10 Certifications.
• Customer-focused; skilled in project and people management.
• Proficient in issue resolution
• Excellent organizational, decision-making, and communication skills.
• Ability to work under tight deadlines and with a sense of urgency.
• Be physically fit to perform the demanding work of the trade, including frequent lifting of up to 25 pounds, maximum occasional lifting up to 50 pounds; able to work from heights and climb ladders; standing and walking for most of the workday.
• Able to pass background check and pre-employment drug screening.
• Valid driver's license & reliable transportation

WHAT WE'RE BRINGING TO THE TABLE

• Competitive salary based on qualifications.
• Paid time off plan and holidays.
• 401(k) matching.
• Short term and long-term disability.
• Medical, dental, and vision plans with options.
• Life insurance.
• Company cell phone, laptop, and vehicle.
• Professional career development opportunities.
• Tuition Reimbursement

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

• Deep expertise in Email Studio Journey Builder Automation Studio and Contact Builder for enterprisescale campaigns and journeys
• Advanced scripting for dynamic content personalization and automation within Salesforce Marketing Cloud
• Strong experience integrating SFMC with external systems using REST and SOAP APIs including CRM and data sources
• Proven ability to build mobilefriendly crossclient email templates with consistent rendering
• Proficient in SQL for data segmentation audience targeting automation and reporting within SFMC\"

The base compensation range for this role in the posted location is: 86,129 to 1,27,189

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
• Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

*ELIGIBLE FOR UP TO A $10K SIGNING BONUS. TALK TO YOUR RECRUITER FOR DETAILS.*

ABOUT THIS JOB

***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***

As an Information Technology Specialist, you’ll manage, maintain, process, and troubleshoot military computer systems and operations. You’ll deal with highly sensitive information and have technical skills and aptitude for programming and computer languages. You’ll also be responsible for monitoring network activity, performing regular backups, and implementing data recovery plans to safeguard against disruptions or data loss. 

Skills you’ll learn align with Computer Systems & Networks, Network Administration, Security and Information. In addition, you could earn 216 nationally recognized certifications!

REQUIREMENTS

• 10 weeks of Basic Training
• 20 weeks of Advanced Individual Training
• U.S. Citizen
• 17 to 34 Years Old
• High School Diploma or GED
• Meet Tattoo Guidelines
• No Major Law Violations
• No Medical Concerns

BENEFITS

The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.

• Paid Training and credentialing to strengthen your skillsets
• Monthly salary (based off pay grade and time in service)
• Housing and meal allowance for full-time Soldier
• 30 days paid annual vacation
• 401(K) type savings plan
• Full-coverage medical and dental insurance for Soldiers and immediate family member
• Paid tuition opportunities to continue your education
• Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties

• Maintains deep cleaning of all beverage areas and equipment.
• Assists bartenders in the service of beverages to guests.
• Maintains service stations, cleanliness of bars and re-stocks to par. Re-stocking of pump room, soda room, and changing out kegs as needed.
• Assists guests in a courteous and friendly manner.
• Stocks coolers with all beverage products. Shovels ice from ice machine into ice bins.
• Abides by all State, Federal, and Company liquor regulations pertaining to alcoholic beverage service to minors and intoxicated guests.
• Requires heavy lifting.
• Ensures compliance with all federal and state gaming regulations. Understands all PLCB regulations.
• May be asked to assist other bar locations as needed.
• Other duties as required.
  
  

• High school diploma or equivalent.
• Ability to communicate effectively with others; understand and complies with all Company and departmental rules and regulations.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Strategic / Major Account Executive to join our team.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Purpose

Senior sales position calling exclusively on Strategic and Major Accounts. The primary responsibility for this position is selling business technology solutions through prospecting, research, networking, and relationship selling. This role is a pure hunter role that will focus 100% on new strategic accounts and brining value to our future customers.

Responsibilities

• Prospecting via Telephone, Email, Zoom, Face2Face Cold calling, Networking and Social Media
• Working with Business Analyst and Specialists to conduct client needs analysis
• Develop solutions for new and existing customers that include Hardware, Software and Managed Services within an assigned territory
• Conducting solutions demonstrations
• Presenting and closing solutions offers
• Managing clients throughout the lifecycle of their contracts
• Responsible for growth and expansion in your territory
• Meet or exceed revenue and gross profit expectations
• Ability to work closely with sales leaders, sales trainers, analysts, and others within the UBEO sales support process
• Performs other duties as assigned

Job Related Dimensions

• Business to business sales experience
• Ability to cold call and handle rejection
• Strong leadership qualities and professionalism
• Excellent communication skills – both verbal and written
• Highly motivated, competitive, results driven professional

Qualifications

• Bachelor’s Degree preferred or equivalent experience in a related field.
• Minimum 4+ years of successful business to business sales experience, prefer industry specific experience.
• Demonstrated ability to meet and/or exceed pre-set sales and activity quotas.
• Proven track record of developing and maintaining client relationships.

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to operate a motor vehicle for travel to client sites.
• Ability to stand/walk for prolonged periods at times.
• Ability to lift 20+lbs on occasion.
• Must have a valid driver’s license and an acceptable driving record.
• Must have a reliable form of transportation.
• Regular, reliable, and predictable attendance is required.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.

Associate Account Executive

About the Company

We are a high-growth B2B SaaS organization with a strong national footprint and a proven track record of developing top-performing sales talent. Our culture is built on accountability, coaching, and continuous improvement. We invest heavily in training, leadership, and career progression, enabling our sales teams to achieve exceptional results while building long-term careers.

Role Overview

The Account Executive (AE) is a full-cycle, net-new sales role focused on acquiring new customers and driving revenue growth. This position is ideal for competitive, results-driven sales professionals who thrive in a high-activity environment and are motivated by uncapped earning potential.

You will be responsible for prospecting, managing your own pipeline, conducting in-person and virtual meetings, and closing new business. This role operates in a structured, performance-oriented environment with hands-on leadership and ongoing coaching.

Key Responsibilities

New Business Development

• Prospect and acquire net-new customers through outbound activity
• Manage the full sales cycle from initial outreach to close
• Build and maintain a strong pipeline to consistently exceed quota

Sales Execution

• Conduct in-person and virtual meetings with prospective clients
• Deliver polished presentations and product demonstrations
• Navigate objections and negotiate agreements effectively

Activity & Performance Management

• Execute daily call, email, and field activity expectations
• Track all activity and pipeline updates within the CRM
• Participate in ongoing training, coaching sessions, and role plays

Sales Training & Support

• Participate in a structured, multi-week onboarding and sales training program
• Receive hands-on coaching from experienced sales managers
• Engage in ongoing development and performance feedback beyond onboarding

Qualifications

• Bachelor’s degree required
• 1–5 years of B2B sales experience (SaaS preferred)
• Proven success in net-new business or hunter-style sales roles
• Consistent track record of meeting or exceeding quota
• Strong communication, presentation, and negotiation skills
• High level of professionalism, coachability, and resilience
• Comfortable working in a fast-paced, high-accountability environment

• Manage a portfolio of accounts and drive overall client success
• Lead, mentor, and develop a high-performing client services team
• Guide project execution, ensuring compliance with processes and regulatory standards
• Oversee and manage project budgets, forecasting, and staffing needs
• Collaborate with cross-functional teams to deliver high-quality programs
  
  

• 10+ years of client service experience in the advertising industry
• 5+ years of pharmaceutical or healthcare advertising experience
• Experience managing $8–12M+ in scope and overseeing multiple brands or large accounts
• Proven ability to build strong client relationships at the Director/Senior Director level
• Strong financial acumen in forecasting, budgeting, and resource planning
• Strong presentation and communication skills
  
  

• Experience contributing to account planning and identifying client growth opportunities
• Knowledge of US pharmaceutical and healthcare marketing regulations
• Ability to lead client meetings and clearly communicate feedback to internal teams
• Experience creating or reviewing scopes of work with project management partners
• Enthusiasm for integrating AI into workflows
• University degree required; MBA preferred
  
  

Job details:

Job Title: Cloud ERP Private Events & Programs

Location: Newtown Square, PA (Open for Hybrid or Remote)

Job Duration: 08+ Months (Possibility of extension)

Job Description:

We are seeking an experienced marketing events contractor for an 8-month, fixed-term engagement to and ensure continuity of Cloud ERP Private marketing events. This role requires the ability to onboard quickly, ramp rapidly, and assume end-to-end ownership of an active event portfolio with minimal disruption.

The contractor will drive the planning and execution of Cloud ERP Private marketing events through disciplined project management and strong cross-functional coordination. This role supports a diverse portfolio of in-person and virtual programs designed to advance Cloud ERP Private go-to-market priorities and engage key customer and prospect audiences.

This engagement is highly executional and operational. You will step into an existing operating rhythm, manage event timelines, logistics, communications, and deliverables end-to-end, and partner closely with Line of Business (LOB) and Market Unit (MU) stakeholders to ensure programs are aligned, on-brand, and delivered with excellence.

Key Objectives

• Rapidly onboard and ramp to cover an in-progress event portfolio during a maternity leave

• Deliver high-quality Cloud ERP Private marketing events throughout the 8-month contract period

• Ensure continuity, consistency, and on-time execution across in-person and virtual programs

• Maintain strong alignment with Cloud ERP Private go-to-market priorities

________________________________________

Core Responsibilities

1. Event Planning & Execution

• Quickly onboard to existing event plans and take ownership of Cloud ERP Private marketing events, including:

o In-person Connect Days

o *** ***phire SIA events

o Webinar series

o Third-party events such as DDAC and ***insider

• Own end-to-end event project management from intake through post-event follow-up during the parental leave coverage period

• Develop, manage, and maintain detailed event timelines, workback schedules, and deliverables

• Coordinate logistics including registration, agendas, speakers, vendors, and on-site/virtual execution

2. Cross-Functional Coordination

• Establish strong working relationships quickly with LOB and MU stakeholders to ensure continuity during the transition

• Manage communications across multiple platforms and teams to maintain clarity, momentum, and accountability

• Act as the central point of contact for event execution, providing consistent status updates and issue resolution

3. Operational Excellence & Reporting

• Step into existing tools, processes, and reporting with minimal onboarding time

• Track event plans, budgets, timelines, and deliverables using advanced Excel and planning tools

• Manage multiple initiatives simultaneously while maintaining a high level of organization and accuracy

• Support website and event page development to ensure accurate, timely event promotion (as needed)

________________________________________

Qualifications

• 5+ years of experience in B2B marketing, event marketing, or program management

• Proven experience managing in-person and virtual marketing events end-to-end

• Demonstrated ability to onboard quickly and operate independently in an existing program

• Strong project management and organizational skills with the ability to juggle multiple workstreams

• Advanced Excel proficiency

• Experience partnering with LOB, field, or regional marketing stakeholders

• Strong communication skills and attention to detail

• Website and event page development experience is a plus

• Experience in enterprise or matrixed organizations is an asset

________________________________________

Deliverables

• Seamless continuation of Cloud ERP Private event programs during the 8-month parental leave coverage

• Executed in-person and virtual events delivered on time and to plan

• Maintained and updated project plans, timelines, and status communications

• Event websites or registration pages (as applicable)

• Post-event wrap-ups and reporting support

________________________________________

Engagement Details

• 8-month contract position covering a parental leave

• Fixed-term, project-based engagement with an active in-flight event portfolio

• Required onboarding period followed by rapid ramp to full ownership

• High collaboration with LOB, MU, and cross-functional marketing teams

• Remote with regular working sessions

________________________________________

What Success Looks Like

• The contractor ramps quickly and assumes full ownership of the event portfolio with minimal disruption

• Cloud ERP Private events continue seamlessly throughout the maternity leave period

• Stakeholders experience continuity, clear communication, and dependable execution

• Event execution remains consistent, reliable, and aligned to GTM priorities

• Programs effectively support Cloud ERP Private go-to-market objectives

Our client is looking for a dynamic Principal Solutions Architect – Wireless Routers & Specialized Mobility to join their team.

Role Overview

ConnectUs is seeking a customer-facing, technically credible, and commercially minded leader to own and scale our Wireless WAN (WWAN), router, and specialty device portfolio.

This role sits at the intersection of solutions architecture, sales enablement, and thought leadership. You will serve as the internal and external authority on wireless routers, WWAN connectivity, laptops, rugged/mobile computing, and wireless scanning solutions — while actively driving revenue through pre-sales support, deal strategy, and post-sales expansion.

This is not a pure sales role, nor is it a back-office architect.

You are the quarterback who:

• Enables the sales team to win complex deals
• Architects bundled repeatable solutions
• Engages with customers, carriers, and partners to build credibility and drive new opportunities, increase revenue and gross profit
• Creates technical content that positions ConnectUs as the trusted mobility authority

Key Responsibilities

1. Wireless & WWAN Portfolio Ownership

Own and continuously evolve ConnectUs’ WWAN, wireless router, and specialty device strategy

Act as the Subject Matter Expert (SME) for:

• Cellular routers & gateways (Cradlepoint, Peplink, Sierra, etc.)
• WWAN connectivity (5G/LTE, carrier integrations)
• Mobile laptops & rugged devices
• Wireless scanning and specialty field devices

Define standardized solution bundles the sales team can confidently sell

Identify gaps, new opportunities, and emerging technologies in the mobility and IoT market

2.Pre-Sales Solutions Architecture & Sales Enablement

Partner directly with AEs, AMs, and carrier teams on:

• Discovery calls
• Technical validation
• Solution design
• Deal strategy

Translate customer challenges into clear architectures, scopes of work, and proposals

Serve as an escalation point for complex technical questions during sales cycles

Enable reps through:

• Training sessions
• Playbooks
• Demo environments
• Competitive positioning
• Monthly promotions

3.Post-Sales Technical Support & Expansion

• Support Tier 1–2 technical escalations for WWAN/router deployments
• Ensure solutions are deployed correctly and meet customer expectations
• Identify expansion opportunities post-deployment:
• Managed services
• Monitoring
• Support contracts
• Refresh or scale-out opportunities
• Work closely with operations, Tech Zone, and support teams for smooth execution.

4.Partner & Carrier Engagement

Build and maintain strong relationships with:

• Carriers (Verizon, AT&T, T-Mobile & MVNOs)
• OEMs and hardware vendors
• Technology and platform partners
• Collaborate with partners to co-create solutions and go-to-market strategies

Skills & Traits

• Strong technical credibility paired with commercial instincts
• Able to explain complex concepts clearly to both technical and non-technical audiences
• Confident leading customer conversations and influencing deal outcomes
• Highly organized; able to manage multiple deals and initiatives simultaneously
• Natural teacher and evangelist
• Self-starter who thrives in fast-moving, growth-oriented environments

We value diverse perspectives and encourage candidates from all backgrounds to apply — even if you don’t meet every qualification. Earthworks Audio is committed to fostering an inclusive, innovative, and rewarding workplace.

• Maintain established bar stock levels by transporting cases of beer, bottled water, liquor, etc. from walk-in coolers to bar.
• Prepare written requisitions for stock.
• Maintain supplies of ice, glassware, drink garnishes, and keep fresh fruit rotated.
• Clean and maintain all areas of bar.
• Restock kegs of beer (approximately 50 pounds) in the walk-in coolers.
• Clean reach-in coolers and rotate bottled beer.
• Empty trash bins in bar area and transport to proper refuse bin.
• Receive and fulfill beverage orders from guests, cocktail servers, and bartenders.
• Prepare alcoholic and non-alcoholic drinks according to standard beverage recipes.
• Operate cash registers, and accurately complete transactions according to standardized procedures.
  
  

• Must be at least 21 years of age.
• Prior experience in the same or related field preferred.
• Must have excellent customer service and communication skills.
• Must be able to stand and/or walk for duration of shift.
• Must be able to lift and maneuver up to 50 pounds regularly.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

Position Description

Immediately hiring a Permanent Full Time Senior Level Diesel Technician to support our Truck Fleet at Ryder in Youngstown, Ohio

Hear it from a Ryder Technician Employee Here:

• 
  
• Hourly Pay: $29.50 per hour
  
  
• Certification Bonus of $100 for each New ASE Certification Obtained up to $700
  
  
• Quarterly Bonus: Ryder Pays you up to $500 Every Quarter - Four Times Per Year
  
  
• Sign On Bonus: Ryder Pays You $2500 at 30 days and $2500 at 90 days
  
  
• Schedule: Monday–Friday Weekends OFF
  
  
• Hours: Second Shift 12:30 pm – 9:00 pm
  
  

We want the right Maintenance Repair Mechanic to join us at Ryder to work on Heavy Duty Vehicles

Apply Here with Ryder Today

Spots are filling fast — apply now to secure your spot.

Call or text “Youngstown” to9 to speak with a recruiter today.

We have all the benefits other shops do without the wait!

• 
  
• Annual Merit Pay Increases Every Year
  
  
• On the Job Paid Training
  
  
• Medical, Dental, Vision, 401 K etc. Start at 30 Days
  
  
• We love our Ryder babies and offer 12 weeks of PAID Maternity Leave for qualifying employees (eligibility requirements, including work tenure, apply)
  
  
• Paid Time Off Starts Accruing at DAY ONE with 80 hours per year
  
  
• Additional Day Off for U.S. Military Veterans
  
  
• 401 K offers a company match
  
  
• HIGH VALUED Stock at 15 % Employee Discount
  
  
• PPE, UNIFORMS, AND BOOT ALLOWANCE PROVIDED
  
  
• Ryder Top Technician Recognition Programs rewards 12 Top Techs each year with Cash Prizes from $250 to $50,000!
  
  
• Technician Tuition Repayment Program up to $5,000! Ask your recruiter about it today!
  
  

Click Here to See All Ryder Careers:

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire everyday

Refer anyone and get rewarded with UNLIMITED bonuses up $1,500 for every Ryder hired Diesel Mechanic, Service Employee, Driver, Warehouse Associate and more!

EEO/AA/Female/Minority/Disabled/Veteran

\#Techhbc

Requirements

• 
  
• High school diploma or equivalent preferred
  
  
• Vocational or Technical Certification Post Secondary degree or Technical Certifications, preferred
  
  
• Basic tools, required
  
  
• Demonstrated aptitude and applied experience in mechanical repair of automotive gas or diesel engines including:
  
  
• Routine preventative maintenance, which should include oil changes, brake and tire work
  
  
• Basic diagnostics and repairs, including AC and electrical systems, required
  
  
• Three (3) years or more relevant work experience, preferred
  
  
• Valid Commercial Driver License (CDL) CLASS A,preferred
  
  
• All other certification as required by location, required
  
  
• Valid Commercial Driver License (CDL) CLASS A,preferred
  
  
• All other certification as required by location, required
  
  
• ADDITIONAL REQUIREMENTS:
  
  
• Must have a minimum of 2 years of experience with mechanical repairs and diagnostics on heavy duty and medium duty equipment
  
  
• Knowledge of and the ability to apply knowledge of computer skills: PC, Windows, mouse, etc.
  
  
• This position requires for you to drive Ryder vehicles. In order to become a Ryder employee you must:
  
  
• Must be able to obtain CDL within 6 months after hire
  
  
• Pass a Ryder Drug Test
  
  
• Pass a DOT physical
  
  
• Pass a Ryder road test
  
  
• Pass a Ryder Background and Motor vehicle check including Drug and alcohol verification from previous employers for the last 3 years
  
  

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Responsibilities

• 
  
• Performs vehicle maintenance and repair duties including:
  
  
• Performs standard vehicle maintenance
  
  
• Performs preventive maintenance
  
  
• Diagnoses complex mechanical and electronic problems utilizing diagnostic computer when applicable
  
  
• Completes complex and detailed mechanical inspections & repairs with minimal supervision
  
  
• Replaces defective components as instructed
  
  
• Works unsupervised on most tasks
  
  
• Performs facility maintenance duties
  
  
• Interacts with customers/drivers to properly determine nature of complaint once assigned a task.
  
  
• Utilizes key functions of Shop Management System and electronic documentation available.
  
  
• Works in accordance with all federal/ provincial and corporate compliance guidelines (i.e., safety, DOT, MOT).
  
  
• Acts as mentor for Tech 1 and Tech 2 levels.
  
  
• Demonstrate the ability to access and use internal and external maintenance documents.
  
  
• Other support duties as required to support operations. These could include but are not limited to Service Island support
  
  
• SBTIII trained within 180 days (SBT220)
  
  
• Complete 2 of the OEM On-Line diagnostic scan tool software courses as required by location fleet mi. (predominant OEM of fleet mix completed within 365days)
  
  

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Posted Date 2 weeks ago (3/4/2026 10:09 AM)

Requisition ID 2

Location (Posting Location) : State/Province OH

Location (Posting Location) : City YOUNGSTOWN

Location (Posting Location) : Postal Code 44509

Category Technicians/Service Employees5

Additional Locations (use this field to indicate if position can be domiciled in several areas) US-OH-WARREN

Employment Type Regular-Full time

Travel Requirements 0-10%

Position Code 1000356

Min Pay USD $29.50/Hr.

Max Pay USD $29.50/Hr.

Position: Director of Government Partnerships

Location: Hybrid

Reports to: CRO

About Mamoth

Mamoth is a leading and reputable IT Asset Disposition (ITAD) company that specializes in providing secure and sustainable end-of-life solutions for businesses' electronic devices. We are committed to environmentally responsible practices and data security, offering our clients comprehensive services, including asset recovery, data erasure, recycling, and remarketing.

Position Overview

Mamoth is seeking a highly motivated and strategic Director of Government Partnerships to lead public-sector growth initiatives. This individual will be responsible for developing and managing relationships with municipalities, counties, state agencies, recycling centers, and government officials to expand Mamoth’s electronic waste collection programs across 7 states.

The ideal candidate has experience navigating government procurement processes, building long-term public-sector partnerships, and driving recurring program-based revenue.

Key Responsibilities

Business Development & Sales

• Identify and pursue municipal, county, and state-level opportunities for e-waste collection events and recurring recycling programs.
• Develop proposals, RFP responses, and government bid submissions.
• Build and manage a pipeline of public-sector prospects.
• Negotiate contracts, service agreements, and partnership terms.
• Drive recurring revenue through ongoing bin placement and scheduled collection programs.

Government & Community Engagement

• Build relationships with:
• City managers
• Public works directors
• Sustainability coordinators
• County commissioners
• State environmental agencies
• Recycling center operators
• Represent Mamoth at municipal meetings, sustainability forums, and public events.
• Coordinate community e-waste collection events with local governments.

Program Development

• Design scalable municipal recycling programs.
• Establish long-term bin placement initiatives across towns and counties.
• Develop repeatable models for quarterly or annual government collection events.
• Collaborate with operations to ensure service delivery excellence.

Compliance & Procurement

• Navigate government procurement processes and compliance requirements.
• Ensure contracts meet state, local, and environmental regulations.
• Track and manage public-sector documentation and certifications.

Internal Collaboration

• Work cross-functionally with operations, logistics, marketing, and compliance teams.
• Provide forecasting and reporting on public-sector revenue.
• Assist marketing in developing government-focused materials and case studies.

Ideal Candidate Profile

• 3–7+ years in public-sector sales, government relations, or municipal partnerships
• Experience responding to RFPs and navigating government procurement
• Background in environmental services, waste management, recycling, ITAD, or sustainability preferred
• Strong relationship-building skills
• Comfortable engaging with elected officials and public administrators
• Self-starter with ability to build a territory from scratch

Job Title: PMO - Project Management 7

Location: Mountainhome, PA

Zip Code: 18326

Duration: 18 Months

Pay Rate: $83.69/hr.

Keyword's: #Mountainhomejobs; #Managementjobs.

Start Date: Immediate

Job Description:

Responsibilities will include:

Leadership and Team Management

* Lead, coach, train and direct the quality organization to foster a culture of accountability, continuous improvement, and operational excellence.

* Provide primary input to hiring, firing, promotion, performance and rewards decisions for quality team.

* Guide teams through change, fostering collaboration, and driving performance excellence in the processing of aerospace components.

* Establish effective relationships with internal and external customers and skillfully communicate quality subject matter knowledge as necessary to effectively manage and influence across multiple levels of stakeholders.

* Ensure employees are adequately trained and work in a safe and environmentally sound manner; execute business decisions fairly, conduct annual performance reviews, hold regular toolbox meetings, provide two-way communications, consistent application of policy/work rules, clear, consistent communication of organizational goals and objectives.

Quality Management System (QMS) and Regulatory Compliance

* Maintain and enhance Quality Management System (QMS) documentation, including work instructions, quality plans, and inspection procedures.

* Monitor and evaluate the effectiveness of the QMS through internal audits, risk assessments, and performance metrics.

* Serve as the primary point of contact for regulatory agencies and customers during audits, inspections, and certifications.

* Support internal and external audits, as well as customer inspections, ensuring organizational readiness and timely closure of any findings

Product Quality Assurance

* Manage product compliance and customer satisfaction improvement initiatives.

* Ensure program estimates and proposals accurately reflect quality requirements, planning, and process consistency.

* Prepare and present departmental metrics and recovery plans as needed.

* Responsible for quality of delivered products and services to our customers, management of quality risks and opportunities, ownership of the customer escape management process, and leadership in resolution of customer expectations and relationships related to quality and mission assurance.

Corrective and Preventative Action

* Drive effective root cause analysis and ensure the implementation of corrective and preventive actions using CORE (Customer Oriented Results and Excellence) problem-solving methodologies; apply CORE (Customer Oriented Results and Excellence), Lean and other continuous improvement techniques to develop and implement process improvement initiatives aimed at increasing quality, throughput and delivery integrity.

Continuous Improvement

* Lead implementation of organization projects and processes to ensure overall quality is continuously improving.

* Develop and execute quality improvement plans that ensure on-going reductions in Cost of Poor Quality (COPQ) and escapes.

Education/Experience Needed:

* Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience

Qualifications We Prefer:

* Prior AS9100 quality management experience

* Demonstrated ability to build trust and collaborate across departments to align quality initiatives with business goals

* Proven experience managing and developing teams, with a focus on coaching, mentoring, and fostering career growth

* Experience translating system and contractual requirements to ensure full compliance is flowed down through product, assembly, and test documentation

* Strong analytical and problem-solving skills, with expertise in root cause analysis and preventive measures

* Experience in generation, review, and approval of first article inspection reports in accordance with AS9102

* Proficient in blueprint reading and application of GD&T

* Experience achieving/maintaining NADCAP accreditation for special processes such as brazing, heat treat, and paint

* Exceptional communication and interpersonal skills to collaborate effectively across teams and with regulatory agencies

* Experience Reviewing Statement of Work (SOW), Supplier Corrective Action Requests (SCAR), Knowledge of Purchase Order

Quality Requirements (Q-Notes, STAMP)

* Experience facilitating cross-functional teams in systematic improvement activities (e.g. 6-sigma, lean manufacturing)

* Work transfer experience

Essential Functions: 

• Be knowledgeable about behavioral health care services, system partners, service continuum and established medical necessity criteria and apply that knowledge in all work activities.
• Complete Utilization Management activities including but not limited to: interagency meetings, social determinants interviews with members, treatment team meetings, case consultations, care coordination, provider meetings, reviews, treatment linkage. 
• Complete expected number of UM activities per day/shift as specified under team specified under team specific responsibilities in established timeframes. 
• Authorize treatment when Medical Necessity Criteria is met.
• Consult with Physician Advisor, Psychologist Advisor and/or Clinical Leadership as clinically appropriate.
• Generate denial letters based on physician reviews and in accordance with state regulations as needed.
• Work directly with members, natural supports and providers in the community during at least 6 days per month.
• Facilitate care coordination with system partners to address social determinants, barriers to wellness, and other needs of members, including connection to appropriate community based services.
• Demonstrate an understanding of Evidence-Based Practices (EBPs) and connect members to appropriate evidence-based treatment at admission, during treatment, and at discharge. 
• Monitor member’s length of treatment and work collaboratively with providers and other systems to address barriers to member receiving treatment in a less restrictive environment.
• Collaborate with other CBH departments to ensure quality of care, promote placement of members in the most appropriate services and to facilitate consistent longitudinal care management.
• Document provider quality concerns in accordance with CBH policy/procedure.
• Conduct provider and/or stakeholder meetings at least quarterly.
• Use data to inform clinical decision-making.
• Maintain documentation in CBH’s electronic system consistent with agency and industry standards.
• Respond to care coordination correspondence within 24-48 hours or sooner if necessary.
• Work collaboratively with team members including assisting with the training of newly hired employees as requested, covering work when peers are out of the office as assigned and finding coverage when absent.
• Attend all meetings as assigned and actively prepare for and participate in supervision and clinical case consultations.
• Ensure highest quality of customer service when interacting with members, providers, and other stakeholders.
• Participate in grievance/complaint hearings as assigned.
• Display commitment to member and family driven care and principles of resiliency and recovery.
• Participate in NIAC preparation and site visits as needed.
• Maintain an accurate daily log of work completed.
• Contribute to projects and other duties as assigned.

Team Specific Responsibilities:

• Complete concurrent reviews for bed-based services authorized for treatment by the PES line.
• Complete an average of 8-15 UM activities per day.
• Review evaluations recommending preauthorized aftercare services, within established timeframes.

 Position Requirements: 

• Education: Master’s degree in Social Work or related field Clinical Licensure: Qualified candidates are required to obtain license within the first 18 months (1.5 years) of employment; PA Child Abuse Clearance required
• Required Licensure: Licensed Social Worker (LSW), Licensed Professional Counselor (LPC), Licensed Marriage and Family Therapist (LMFT), Licensed Clinical Social Worker (LCSW)  
• Relevant Work Experience: Minimum of 3 years of direct clinical care experience working with adults, children, adolescents and/or their families in behavioral health settings and experience in assessment and treatment planning; and/or experience in a managed care setting  

Skills:

• Excellent clinical case conceptualization skills
• Meeting facilitation
• Proactive planning
• Customer service
• Familiar with medications
• Excellent verbal and written communication skills and ability to use them when communicating with internal and external stakeholders. 
• Excellent interpersonal and collaboration skills
• Proficient in MS Office, especially with Excel, and able to type at least 40 words per minute
• Ability to work independently and as part of a team
• Excellent time management and prioritization skills and ability to multi-task
• Compliant with HIPAA regulations

Equal Employment Opportunity:   

• We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting An Accommodation: 

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require an accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodation once hired. 
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at   

PIa7e680261ca8-31181-39882402

SAP Project Manager – ECC 6 Plant Migration (US Travel)

We’re partnering with a leading global manufacturer to hire an experienced SAP Project Manager to lead a high-visibility initiative focused on SAP ECC 6 plant creation and data migration.

This is a hands-on functional leadership role, ideal for someone who understands SAP enterprise structure, cross-module impacts, and has successfully delivered plant rollout projects in ECC environments.

Key Responsibilities

• Creation and migration of new SAP Plants within ECC 6
• End-to-end master and transactional data migration (Customers, Vendors, Materials)
• Functional and integration testing coordination
• Cross-module collaboration across GP, LO, SD, PP, and FI
• Close partnership with internal SAP Analysts, Data Management, and Business stakeholders
• Clear communication and alignment throughout a structured Waterfall delivery model

Qualifications

• 5+ years of experience delivering SAP ECC projects
• Proven experience leading or supporting SAP plant rollout/plant creation initiatives
• Strong understanding of data migration strategy and execution
• Experience participating in or leading SAP testing cycles
• Confident stakeholder engagement skills across business and IT
• Ability and willingness to travel to Bristol, PA 19007 during project milestones (Once per quarter)

If you’ve led SAP plant implementations and understand the complexity of cross-module integration and data migration, this is a strong opportunity to make an immediate impact.

Please apply today for immediate consideration!

Position Summary:

The Respiratory Support Technician provides comprehensive direct and indirect patient care services across home, office, and hospital environments in accordance with all governmental, accrediting, and organizational policies and procedures. This role ensures patients receive appropriate goods and services in the most efficient and satisfactory manner possible while serving as a subject matter expert, conducting new hire training, and mentoring team members.

The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. 

Essential Functions and Job Responsibilities:

• Patient Care & Service Delivery
• Collaborate with Respiratory Department Staff, CPAP/BIPAP Program Managers, and Operations Managers to provide equipment instruction, service, and troubleshooting for respiratory patients
• Set up and fit PAP patients with appropriate equipment and masks
• Conduct patient follow-up calls and visits to ensure optimal care outcomes
• Communicate instructions and processes to patients in a professional, informative, and appropriate manner
• Contact clinical support when urgent patient needs are identified during home visits

Equipment Management & Maintenance

• Perform routine preventative maintenance checks and simple repairs per company policy and manufacturer guidelines
• Troubleshoot equipment failures with patience and professionalism
• Report equipment hazards and product incidents in accordance with company policies and procedures
• Maintain working knowledge of current Respiratory Programs and HME products and services

Documentation & Compliance

• Complete all required company, insurance, and government paperwork accurately and timely, including: 
• Delivery tickets and safety checklist forms
• Patient booklet receipts, ABNs, and AMAs
• Equipment-specific instruction and cleaning forms
• Develop and maintain basic reimbursement knowledge to ensure proper documentation for billing purposes
• Maintain patient confidentiality and operate within HIPAA guidelines
• Complete assigned compliance training and educational programs
• Maintain compliance with AdaptHealth's Compliance Program

Safety & Quality Assurance

• Adhere to procedures for Personal Protective Equipment (PPE), infection control, and hazardous materials handling
• Assist with implementation of quality improvement programs to meet company standards
• Promote services and products to community referral sources as appropriate

Lead, Respiratory Support Technician - All Level 1 and 2 duties plus:

• Serves as subject matter expert and primary resource for team
• Conducts new hire training and mentors team members
• Handles escalated calls and complex issues with appropriate follow-up
• Identifies root causes of service issues and collaborates on process improvements
• Prepares reports for leadership and other departments
• Supports departmental standards and Patient Experience initiatives
• Assists with task coordination and ensures adherence to workflows
• Collaborate with supervisor on performance metrics and service excellence
• Assist with implementation of quality improvement programs to meet company policies.
• Maintain patient confidentiality and function within the guidelines of HIPAA.
• Completes assigned compliance training and other educational programs as required.
• Maintains compliant with AdaptHealth’s Compliance Program.
• Perform other related duties as assigned.

Competency, Skills, and Abilities:

• Equipment repair or maintenance skills
• Proficiency with computer systems and database applications
• Understanding of basic medical terminology
• Knowledge of insurance verification processes
• Strong attention to detail and organizational skills
• Ability to work under time constraints and manage multiple priorities
• Written and verbal communication skills
• Professional demeanor in patient and staff interactions
• Commitment to confidentiality and data security protocols

Education and Experience Requirements:

• High school diploma or equivalent required
• Work-related construction, general manual labor, military and equipment repair, or maintenance skills would be considered related experience
• Exact job experience is considered any of the above tasks in a Medicare certified HME environment that routinely bills insurance.
• Knowledge of respiratory therapy or DME services preferred.
• Valid and unrestricted driver’s license from state of residence

Specialist Level: (Entry Level):

One (1) year of work-related experience

Senior Level:

One (1) year of work-related experience plus

Two (2) years exact job experience

Lead Level:

One (1) year of work-related experience plus

Four (4) years exact job experience

Physical Demands and Work Environment:

• Ability to perform repetitive motions of wrists, hands and/or fingers due to extensive computer use.
• Work environment may be stressful at times, as overall office activities and work levels fluctuate.
• Subject to long periods of sitting and exposure to computer screen.
• May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
• May be exposed to angry or irate customers, patients, or referral sources.
• Ability to utilize a personal computer and other office equipment.
• Assist in pulling a patient with a weight of approximately 130 pounds to a sitting position.
• Must be able to lift 50 pounds as needed.
• Mental alertness to perform the essential functions of position. 
• May be exposed to angry or irate customers or patients 
• Ability to work outside of normal business hours.
• Requires travel throughout service area and use of personal vehicles
• Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
• Must be able to access the patient’s residence as needed.
• Ability to work independently with minimal supervision and availability for extended hours when required.

PI7813248adb4f-3631

Looking for a career that truly makes a difference? If you’re passionate about supporting adults with serious mental illness, behavioral challenges, and justice involvement—and empowering them on their path toward stability and recovery—COMHAR invites you to join our team as a Mental Health Technician. Make an impact every day by helping individuals build skills, confidence, and independence within a structured therapeutic residential setting.

Shifts Available In the Easton, PA 18042 Area 

Wednesday 12am-8am (11:59pm Tuesday night), Thursday 4pm-12am, Friday and Saturday 8pm-8am

Per Diem

Rate: 

$18.00/HR

Job Summary

COMHAR is seeking dedicated and compassionate Mental Health Technicians for our Outpatient Residential Long-Term Structured Residence (ORLTSR) program. The ORLTSR is a therapeutic residential program serving justice-involved adults ages 18 and over who have serious mental illness and have been prosecuted on criminal charges. Individuals in this program receive mental health treatment under Conditional Release or while undergoing competency restoration.

As a Mental Health Technician, you will play a key role in supporting residents’ daily functioning, promoting safety, assisting with treatment goals, and helping individuals develop the skills they need to transition successfully into the community. You will be part of a team committed to providing trauma-informed, recovery-oriented care within a structured environment.

Key Responsibilities

• Provide direct support, supervision, and engagement to residents within a therapeutic structured environment.
• Assist individuals with daily living activities, including hygiene, meal planning, housekeeping, and other functional skills.
• Support treatment goals by modeling coping strategies, reinforcing behavior plans, and encouraging appropriate social interaction.
• Monitor resident behavior, complete rounds, and ensure safety in accordance with program policies and regulatory standards.
• Assist with community integration activities, including appointments, skill-building outings, and therapeutic programming.
• Observe, document, and report changes in resident behavior, mood, or functioning.
• Participate in treatment team meetings and collaborate with clinicians, medical staff, and supervisors to support individualized plan.
• Maintain a supportive, respectful, and recovery-focused environment that fosters progress, accountability, and growth. 
• Implement crisis de-escalation strategies and follow crisis intervention protocols as needed. 
• Assist in coordinating structured activities that promote wellness, emotional regulation, and community readiness.

Employees are eligible for generous benefit options including but not limited to:

Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance. ***This is based on employment status***

Mental Health Technician Requirements

• High School Diploma or GED required; Associate’s or Bachelor’s degree in psychology, social work, human services, or a related field preferred. 
• High school diploma or equivalent and 6 months of training in mental health or related field or
  12 semester hours of college training in a mental health related field
• Experience working with individuals with serious mental illness, behavioral health needs, or justice involvement preferred but not required—COMHAR provides training. 
• Current Driver's License; satisfactory driving record; eligible to operate program vehicles.

About COMHAR:

COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR’s team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.

COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.

Compensation details: 18-18 Hourly Wage

PId9f6ea1d7199-31181-39375292