✓ Information Technology ✕ Clear

Information Technology Jobs in Oak Park, MI

39 positions found

Border Patrol Agent (BPA) - Experienced (GL9 / GS1
✦ New
Salary not disclosed
Center Line, MI 2 hours ago

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)



SAME MISSION, NEW DRIVE!



You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?



USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.



Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.



Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).



DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW



IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.



U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.



U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.



Salary and Benefits:



Salary for newly appointed law enforcement Border Patrol Agents varies from:




Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%



Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.



All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.



*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.



*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.



Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:




  • Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  • Buffalo Sector Stations - Wellesley Island
  • Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  • El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  • El Centro Sector Stations - El Centro, Indio, Calexico
  • Grand Forks Sector Stations - Pembina
  • Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  • Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  • Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  • Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  • San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  • Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  • Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  • Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  • Yuma Sector Stations - Blythe, Yuma, Wellton


Duties and Responsibilities:



As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.



Typical assignments include:




  • Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  • Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  • Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  • Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  • Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.


Qualifications:



GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:




  • Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  • Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  • Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.


If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.



GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:




  • Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  • Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  • Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.


The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.



There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.



Other Requirements:



Citizenship: You must be a U.S. Citizen to apply for this position.



Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.



Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).



Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.



Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.



How to Apply:



Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.



You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.



If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.



NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

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Email Support Specialist (Work From Home)
✦ New
Salary not disclosed
Detroit, WFH 8 hours ago
We are seeking a detail-oriented and customer-focused Email Support Specialist to join our remote team.

In this role, you will assist customers by responding to inquiries through email, resolving issues, and providing helpful information about our products or services.

The ideal candidate has strong written communication skills and enjoys helping people.

Responsibilities: Respond to customer inquiries via email in a timely and professional manner Provide accurate information about products, services, and policies Resolve customer complaints and issues effectively Escalate complex issues to the appropriate department when necessary Maintain clear records of customer interactions Ensure high levels of customer satisfaction Requirements: Excellent written English communication skills Strong attention to detail Basic computer and typing skills Reliable internet connection and computer/laptop Ability to work independently and meet deadlines Previous customer support experience is a plus but not require Benefits: 100% Remote / Work From Home Flexible working schedule Competitive pay Training provided Supportive team environment
Remote working/work at home options are available for this role.
Not Specified
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Workday Cloud Engineer - No C2C
✦ New
Salary not disclosed
Detroit 8 hours ago
Title: Workday Cloud Engineer Location: Detroit, MI – Hybrid (1-3 days in office) Rate: $70/Hr Note: This position is a contract on W2, and is NOT open to C2C.

Top Skills: Workday Cloud ERP and timekeeping.

TimeClock Plus.

Job Summary: The ERP Cloud Application Engineer is responsible for supporting new ERP implementations, requirements gathering for application development for design, configuration, data conversions, testing, support, and analysis duties.

Will be required to meet business requirements and objectives of Ilitch companies’ products and services.

This position assists with documentation (e.g., requirements, testing, defect, data, variances, and problem resolution.) This resource will be working as a hands-on ERP Cloud engineer within the IT Department.

Key Responsibilities: Lead RFP for new ERP module implementations as needed.

Design, implement, test and support new Workday functionality and other ERP applications as needed.

Lead new ERP cloud application implementations.

Lead strategic projects for existing ERP cloud applications.

Analyze and support development of enhancements and process changes with the ERP space.

Document and interpret process flows, integration points, forms and workflow requirements impacting areas of responsibilities.

Communicate changes, enhancements, and modifications of business requirements.

Research alternatives and cost/benefit analysis for ERP projects.

Provide 2nd level technical support and end-user training, as needed.

Collaborate with peers, stakeholders and project team to secure commitments and maintain accountability.

Required Knowledge, Skills and Abilities: Bachelor's or higher in Computer Science, Information Technology or equivalent.

5+ years of experience with configuring, implementing, and supporting an organization’s ERP Systems (ex: Workday, SAP, Oracle, Peoplesoft etc.).

Experience implementing Workday HRIS Cloud ERP and timekeeping applications.

Experience conducting interviews to gather user requirements.

Prior HRIS experience is desirable IE.

Workday HCM, Payroll, Timekeeping, Recruiting, Learning Working Knowledge of Agile/SDLC development methodologies.

Working knowledge in the areas of security, segregation of duties, integrations, analytics & reporting.
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Embedded Software Project Lead
✦ New
Salary not disclosed
Sterling Heights 8 hours ago
This is an opportunity to join a fast paced program with DCS Corp’s U.S.

Army's Ground Vehicle Systems Center (GVSC) engineering group located in Warren, MI.

As an Embedded Software Project Lead, you will be hands-on in managing the execution of a technically advanced engineering team in the development of embedded military systems related to the Army Robotic and Autonomous Systems (RAS) including the Common Robotic System -Heavy (CRS-H), the Common Robotic System -Individual (CRS-I), and the Man-Transportable Robotic system (MTRS).

Essential Job Functions: Plan, track and manage progress of the Robotic and Autonomous Systems (RAS) projects.

Develop and manage project schedules and milestones, track and communicate progress in presentation form, manage scope and ensure all quality aspects are being satisfactorily met.

Act as an interface between Program Managers and the Technical Engineering team.

Provide leadership and guidance in the development and execution of requirements, design, implementation and test activities.

An understanding of programming languages and of systems/software lifecycle models is expected.

Required Skills: Due to the sensitivity of customer related requirements, U.S.

citizenship is required.

Bachelor’s Degree plus 12 years of experience in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, or an applicable science degree such as Physics.

Must be able to obtain and maintain a DoD Secret clearance.

Experience developing project schedules, managing progress according to project plans and timelines.

Interface and communicate status to both technical and managerial audiences.

Basic understanding of Software Programming Languages such as C++, C#, C, etc.

and system/software release processes for embedded real-time software work products.

Familiar with systems and/or software architectures, requirements, designs as well as concepts of modularity, commonality and reuse.

Familiar with Real-Time Operating Systems.

Familiar with Configuration Management and Data Management activities and processes.

Familiar with milestone reviews such as Preliminary Design Reviews (PDRs), Critical Design Reviews (CDRs) and Test Readiness Reviews (TRRs).

Ability to communicate clearly in both written and oral form and develop and present presentation style statuses.
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Desktop Support Manager
✦ New
🏢 Coforge
Salary not disclosed
Southfield, MI 8 hours ago

Job Title: Desktop Support Manager

Skills: Level 1.5, Pix boot, SCCM/ Intune, Active Directory 360 issues, Bitlocker, MFA & Google DUO, autopilot,

Experience: 10+ Years

Location: Southfield, Michigan, United States

Job Type: Fulltime


We at Coforge are hiring for Desktop Support Manager with the following skills:


  • Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
  • Should have over 10 years of experience in Deskside support.
  • Imaging using Pix boot, SCCM/ Intune.
  • Experience in resolving Active Directory 360 issues.
  • Experience with BitLocker, MFA & Google DUO.
  • Experience with autopilot.
  • Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
  • Must have experience in supporting hybrid/Remote users in a large enterprise environment.
  • Graduation or equivalent degree is mandatory.
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Unit Manager (UM)
✦ New
Salary not disclosed

Are you an RN looking for a leadership role? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests.


At Ciena Healthcare, we take care of you too, with an attractive benefit package including:




  • Competitive pay




  • Life Insurance




  • 401K with matching funds




  • Health insurance




  • AFLAC




  • Employee discounts




You will join an experienced, hard-working team that values communication and strong teamwork abilities.


Responsibilities




  • Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others.




  • Reviews and implements all nursing procedures and systems.




  • Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff.




  • Uses a systematic approach in the nursing process to provide individualized nursing care.




  • Contributes to the guest assessments (MDS/CAA’s) and the development and implementation of a plan of care.




  • Evaluates guests’ responses to nursing interventions.




  • Understands the rational for the use of medications and treatments and correctly administers as needed.




Qualifications




  • Current state Registered Nurse (RN) license required




  • Current CPR certification and additional certification in a nursing specialty desired




  • Management or supervisor experience in long-term care or geriatric nursing preferred




About Ciena Healthcare


Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.


We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!


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Advanced Electronics / Computer Field Technician (Detroit)
✦ New
🏢 US Navy
Salary not disclosed
Detroit, MI 1 day ago
WARFIGHTERS NEED MEDICAL WARRIORS.

Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows. These elite medical specialists don't just treat injuries; they bring life-saving expertise into the fight.

From stabilizing wounded operators under enemy fire to leaping from helicopters and diving with Special Operations teams, Hospital Corpsmen in the Advanced Technical Field (HM-ATF), are trained to handle medical emergencies wherever the mission takes them. As part of an exclusive group supporting SEALs, Divers, SWCC, and EOD teams, they deliver critical care in the most extreme conditions. You might serve in one of three roles: a Search & Rescue Medical Technician, a Dive Medical Technician or as a Special Operations Independent Duty Corpsman.

It's not easy to earn the title Doc. But when warfighters put their lives on the line, they need a medical warrior by their side.

Enlisted None

WATCH VIDEOS ABOUT SPECIAL OPERATIONS CORPSMEN

Special Operations Independent Duty Corpsman

Search and Rescue Medical Technician

Medical Deep Sea Diving Technician

SPECIAL OPERATIONS CORPSMAN: CAREER DETAILS & REQUIREMENTS

Responsibilities

Those in the Hospital Corpsman Advanced Technical Field go beyond the duties of basic Hospital Corpsman, working in austere and challenging environments while saving lives. Each of the three classifications has its own responsibilities:

Special Operations Independent Duty Corpsman (SOIDC)

  • Provide advanced medical care and operational services for Marine Reconnaissance, USMC Special Operations Forces and Navy Special Operations Command personnel, like SWCC and SEALs
  • Engage as a team member in direct action, special reconnaissance, foreign internal defense and unconventional warfare

Search and Rescue Medical Technician (SMT)

  • Rescue patients and deliver emergency care from the back of a helicopter
  • Perform aircrew duties and En Route Care (ERC) for routine illness and emergent patients
  • Provide relief and assistance in areas ravaged by catastrophic natural disasters
  • Support Search and Rescue (SAR), tactical evacuation (TECEVAC), Medical Evacuation (MEDEVAC), casualty evacuation (CASEVAC) and Combat Search & Rescue (CSAR) for Navy and Marine Corps Aviation

Deep Sea Diving Medical Technician (DMT)

  • Provide basic medicine and assist medics in prevention and treatment of diving related illnesses, injuries associated with deep sea diving and hyperbaric conditions
  • Operate, test and repair all Navy diving equipment
  • Perform underwater inspections, harbor/port/ship security inspections, conduct ordnance searches, rescue personnel, engage in special warfare and small boat operations
  • Operate Swimmer Delivery Vehicle Dry-Deck Shelter system and submarine Lock-in/Lock-out systems


Work Environment

As a Hospital Corpsman, you have the most diverse range of work environments in the Navy. Your job will likely take you all over the world-and far out of your comfort zone. If you choose to go the Hospital Corpsman Advanced Technical Field route, you will work in extreme and sometimes precarious conditions. From deep-sea diving to combat missions to flying in MH-60 Romeo helicopters, you will train outside the realm of conventional military forces to prepare for any mission. You may work independent of a physician or under supervision in this program.

Training & Advancement

Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), you'll report for specialized training including:

Hospital Corps A School (19 weeks) in San Antonio, Texas for training on basic principles and techniques of patient care and first aid procedures.

After A School, HM-ATF candidates track to one of three advanced training paths:

  • Special Operations Independent Duty Corpsman Pipeline (121 weeks)
    Areas of training include but are not limited to basic reconnaissance, airborne operations, combatant diving, demolitions, clinical diagnostics, advanced trauma skills, Advanced Cardiac Life Support (ACLS), basic surgical anesthesia, basic veterinary medicine and basic dental exams.
  • Search and Rescue Medical Tech Pipeline (27 weeks)
    Areas of training include but are not limited to advanced fluid resuscitation, administration and management of Advanced Life Support medications, use of emergency medical equipment, rescue and recovery devices and patient handling.
  • Medical Deep Sea Diving Tech Pipeline (28 weeks)
    Areas of training include but are not limited to diving physics, scuba and surface-supplied air diving, recognition and treatment of diving related illnesses.

After completing your pipeline, you'll receive your first assignment. You'll go wherever you're needed, which can be anywhere in the world. Automatic promotion opportunities are available but are competitive and based on completion of pipeline.

Post-Service Opportunities

There's no better way to begin a successful career in health care than by serving in the medical support division of America's Navy. Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as Emergency Medical Technician (EMT), Home Health Aide, Anesthesiologist Assistant and more.

Education Opportunities

Beyond offering access to professional credentials and certifications, Navy technical and operational training in the medical field can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.

You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.

Qualifications & Requirements

A high-school diploma or equivalent is required to become an Enlisted Sailor. Those seeking a position as a Hospital Corpsman must be U.S. citizens.

While no college degree is required to apply for a position as a Hospital Corpsman Advanced Technical Field, a high degree of difficulty should be expected. Entry Requirements include:

  • Vision correctable to 20/20
  • Normal color perception
  • Pass a physical examination
  • 28 years of age or younger
  • U.S. citizen eligible for security clearance

In addition to strong communication, writing and arithmetic skills, you should also have a genuine interest in providing health care, along with good use of your hands and strong physical stamina.

The Minimum and Elevated Navy Physical Screening Test (PST & EPST) requirements are:

For Special Operations Independent Duty Corpsman (SOIDC)

Exercise Time Min. Elevated Swim 500 yards (breast or sidestroke) Unlimited 12:30 9:30 Push-up 2:00 50 75 Curl-up 2:00 50 75 Pull-up 2:00 10 15 Run 1.5 miles Unlimited 10:30 9:30
For Search and Rescue Medical Technicians (SMT)

Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 42 Pull-up 2:00 04 Run 1.5 miles Unlimited 12:00
For Deep Sea Diving Medical Technicians (DMT)

Exercise Time Min. Swim 500 yards (breast or sidestroke) Unlimited 12:00 Push-up 2:00 50 Pull-up 2:00 06 Run 1.5 miles Unlimited 11:30
Candidates who achieve the Elevated Physical Screening Test (EPST) scores shown above may qualify for the Enlisted Bonus for Shipping (EB-SHP) program. These elevated standards must be met during your 14-day shipping PST to be eligible for the bonus. Learn more about Navy enlistment bonuses.

Important personal traits for this role include maturity, resourcefulness, dependability and trustworthiness. Please note that any illegal involvement with drugs may be disqualifying.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.

Compare Navy Careers

See how a career as a Hospital Corpsman Advanced Technical Field compares to other Navy jobs.
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Mobile Automation Testing Lead
Salary not disclosed
Detroit, MI 2 days ago

LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

A little about us...

Role: Mobile Automation Testing Lead

Location: Detroit, MI (Hybrid- 3 days/week)

Job Description:

Key Responsibilities

  • Experience: 10–14 Years.
  • Define and own the mobile test automation strategy for iOS and Android applications
  • Lead automation design, framework selection, and implementation
  • Manage and mentor a team of mobile QA and automation engineers
  • Collaborate with onsite development, DevOps, and product teams
  • Design and maintain scalable, reusable automation frameworks
  • Drive automation for functional, regression, smoke, and sanity testing
  • Integrate automation suites into CI/CD pipelines
  • Ensure coverage across real devices, emulators, and cloud device farms
  • Review test cases, automation scripts, and execution reports
  • Track quality metrics, defect trends, and release readiness
  • Handle production issues, defect triage, and root cause analysis
  • Ensure compliance with quality standards, processes, and best practices

Technical Skills

  • Strong experience in mobile automation tools (Appium, Espresso, XCUITest)
  • Proficiency in Java, Python, or JavaScript for automation scripting
  • Experience with BDD frameworks (Cucumber, TestNG, JUnit)
  • Hands-on knowledge of API testing and backend validation
  • Experience with cloud testing platforms (BrowserStack, Sauce Labs, Firebase Test Lab)
  • Familiarity with CI/CD tools (Jenkins, Azure DevOps, GitHub Actions)
  • Knowledge of performance and security testing

Non-Technical Skills

  • Strong onsite coordination and leadership abilities
  • Excellent communication with clients, business users, and technical teams
  • Experience in Agile QA processes and sprint-based delivery
  • Ability to influence quality culture and drive shift-left testing



LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.

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Autonomous Vehicle Operations Supervisor
Salary not disclosed
Detroit, MI 2 days ago

The AV Supervisor will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management.


Key Responsibilities

  • Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations.
  • Conduct daily shift planning, scheduling, task delegation, and attendance tracking.
  • Ensure compliance with all safety, security, and operational protocols.
  • Train, coach, and mentor new and existing AV operators on operational procedures and program standards.
  • Conduct performance reviews, provide feedback, and manage disciplinary actions when required.
  • Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues.
  • Monitor site productivity metrics and implement improvements to enhance efficiency.
  • Respond to on-ground escalations and operational emergencies promptly.
  • Prepare weekly operational status reports and performance summaries.
  • Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime.
  • Travel between Tampa, Baltimore, and Pittsburgh as operational needs require.


Qualifications

  • 3+ years of experience in Operations, Transportation, Logistics, Automotive, or related field.
  • Prior experience in a supervisory or lead role managing teams.
  • Strong understanding of safety protocols and compliance-driven environments.
  • Excellent communication, leadership, and people management skills.
  • Ability to analyze performance metrics and identify process improvement opportunities.
  • Comfortable working in dynamic and fast-paced field settings.
  • Valid driver’s license with a clean driving record.
  • Ability to travel between assigned cities as needed.


Preferred Skills

  • Experience working with autonomous vehicles, fleet operations, or mobility transportation programs.
  • Knowledge of incident reporting, compliance documentation, and operational audits.
  • Technical aptitude to understand basic AV system operations and diagnostics


Work Environment

  • Significant travel required - approximately 90% of the time across locations.
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Hospice Medical Social Worker, MSW
Salary not disclosed
WARREN, MI 3 days ago

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Hospice Medical Social Workers collaborate to provide management and delivery of patient care plans.

With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

This position supports patients in Warren and surrounding areas.

Our high value rewards package:

  • Up to 23 paid holiday and personal days off in year one
  • DailyPay: Access your money when you want it!
  • Industry-leading 360 You benefits program
  • The option to lease a new Toyota or Ford vehicle at a significantly discounted price below MSRP

Certain benefits may vary based on your employment status.

Our supportive environment includes:

  • A comprehensive onboarding program
  • Clinical educators, preceptors, and supervisors to mentor and guide
  • Up to 90% off higher education (degrees, certifications) and test preparation for you and your family
  • Dedicated schedulers to support flexible scheduling options
  • 24/7/365 after-hours care team members
  • Tools to support career mobility and growth  
  • A company provided tablet and smart phone with 24/7/365 IT support
  • Company paid emotional health and wellness support for you and your family

We are looking for compassionate Hospice Medical Social Workers with:

  • Master’s in Social Work from graduate school accredited by the Council of Social Work.
  • Minimum of one year of social work experience in a healthcare setting
  • Must hold, in good standing, a license as a Medical Social Worker issued by the state in which you work..
  • Current driver’s license and ability to spend ~20% of your day driving to/from patient locations
  • A commitment to consistently meet critical deadlines for charting 
  • The skills needed to self-manage your time and schedule 
  • Demonstrated experience with tablets, mobile phones and EMR software

We are an equal opportunity employer and value diversity at our company.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR253062

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Information Technology Professional
🏢 US Navy
Salary not disclosed
When warfare moves at the speed of technology, we need personnel who can always keep us one step ahead of our enemies. As an Information Professional Officer, you lead your team of Enlisted Information Systems Technicians to ensure the delivery of communications capabilities by operating, maintaining and securing our networks around the globe. Assist with top secret cyberwarfare missions and discover tactical and strategic advantages afloat and ashore. IPO is a big job, but your team will always have your back.

Want to start your journey with the Navy?

Apply Now

Officer None

What to Expect

Information Professional Officer

More Information

Responsibilities

Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:

Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
Driving interoperability with joint, allied and coalition partners
Building professional excellence through education, training and certification and milestone qualifications
Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
Helping to develop and deploy information systems, command and control and space systems
Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

Work Environment

Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:

Serving as part of Battle Group staffs on ships at sea
Working in C4I/Space/Surveillance on shore tours
Serving on major Navy and joint staffs
Serving in command of key communication and surveillance facilities around the globe

Training & Advancement

Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.

Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.

Promotion opportunities are regularly available but competitive and based on performance.

Post-Service Opportunities

Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.

Education Opportunities

Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:

Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
Completing Joint Professional Military Education (JPME) at one of the various service colleges

Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.

There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.

Qualifications & Requirements

A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.

All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.

General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.

Part-Time Opportunities

There are part-time opportunities available as an Information Professional Officer.

Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.

For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.

Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.

Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.

Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.

For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.

Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.

Compare Navy Careers

See how a career as a Special Operations Careers compares to other Navy jobs.
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Housekeeper
Salary not disclosed
Detroit, MI 1 week ago
VILLAGE GREEN...LIFESTYLES FOR RENT....CAREERS TO OWN!

We're not just developing, building and managing apartment communities, we're developing, building and managing exciting careers...and creating a new generation of leaders!

Pay Range: $16.29-$17.98 an hour plus a quarterly bonus!

Job Description

Village Green has an immediate Housekeeper position available!

Responsibilities include but are not limited to -

  • Provide excellent customer service
  • Cleaning and maintaining all public areas, including club house and amenities areas
  • Vacant apartment cleaning
  • Light grounds keeping including trash and snow removal and grounds maintenance

Qualifications

The successful Housekeeper will be friendly and attentive to detail. Previous cleaning or housekeeping experience is necessary as are exceptional customer service skills. Hotel/Motel or Resort cleaning experience is preferred!

Additional Information

Village Green is an equal opportunity employer committed to cultivating an inclusive and diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.

As part of our hiring process, all employment offers are contingent upon the successful completion of required background checks. Village Green maintains drug-free workplace locations, and pre-employment drug testing is required.

We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.
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Full Stack Engineer
Salary not disclosed
Troy, MI 1 week ago

365 Retail Markets is the most trusted global provider of unattended retail technology, delivering conveniently smart self-service solutions since 2008. The company’s all-in-one platform powers retail spaces across food service, global retail, and hospitality with a comprehensive suite of frictionless smart stores, micro markets, vending, catering, and dining point-of-sale options. These technologies can be found worldwide in corporate offices, manufacturing and distribution facilities, educational campuses, hotels, and beyond.


As a nine-time honoree on the Inc. 5000 list of fastest-growing companies in the United States, and with a continually expanding global presence, 365 Retail Markets is committed to growth, innovation, and providing superior, integrated technology that meets the evolving needs of its customers and consumers.


This position is located within the Development department of 365 Retail Markets and reports to the Manager of Software Development. The Software Engineer role will be responsible for all aspects of software development from interpreting software requirements to coding, unit test, and documentation, mentoring other engineers, as well as supporting the release of developed software into production. The Software Developer will work with peers within a team environment to jointly develop and enhance applications within the 365 Retail Markets product suite.


Responsibilities

  • Independently build, test, and maintain software features, ensuring code quality, maintainability, and performance
  • Participate actively in design discussions, architecture decisions, and sprint planning with an eye toward scalability and maintainability
  • Write clean, scalable, and modular code using modern frameworks and tools
  • Work in an Agile development environment, actively participating in stand-ups, sprint planning, and retrospectives
  • Collaborate closely with QA, DevOps, UX/UI, and Product Management to ensure successful feature delivery
  • Take ownership of small-to-medium-sized projects or features from design to release
  • Contribute to and enforce best practices in code reviews, testing, and documentation
  • Implement and maintain unit, integration, and functional tests as part of a CI/CD process
  • Assist in identifying and reducing technical debt through refactoring and optimization
  • Participate in on-call rotations and production issue resolution as needed
  • Support and mentor junior developers when needed


Requirements

  • Bachelor’s degree in computer science or a related technical field or equivalent practical experience
  • 3+ years of professional experience in software development
  • Proficiency in Java, JavaScript, Kotlin and familiarity with frameworks like Spring Boot, React
  • Experience with relational and NoSQL databases
  • Solid understanding of data structures, algorithms, and system design
  • Familiarity with CI/CD pipelines and Git-based workflows
  • Understanding of RESTful APIs and web architecture including authentication and authorization best practices
  • Working knowledge of unit testing, integration testing, and performance profiling
  • Experience with cloud services (AWS, GCP, or Azure)
  • Strong collaboration and communication skills with the ability to work cross-functionally


Bonus/Preferred Skills

  • Experience using AI-powered development tools (e.g., Qodo, Copilot) responsibly
  • Basic understanding of cybersecurity best practices (e.g., OWASP Top 10)
  • Awareness of modern software observability practices (e.g., logging, monitoring)
  • Interest or exposure to AI/ML technologies (even if not in-depth)
  • Exposure to payment processing hardware and APIs (Castles, Adyen, Heartland)
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Assistant Project Manager
Salary not disclosed
Warren, Michigan 1 week ago

Assistant Project Manager

Location: Warren, Michigan (100% in-office)

Travel: Less than 25%

Reports To: President

Company: Crown Enterprises, LLC

Role Overview

We are seeking a self-motivated and detail-oriented Assistant Project Manager to join our Property Operations team. This is a great opportunity for someone early in their career to gain hands-on experience in real estate development, property maintenance, and small-scale projects—while working with a portfolio that stretches across North America.

Key Responsibilities

  • Addressing and curing property violations and municipal compliance issues.
  • Coordinating property services such as lawn care, snow removal, and site cleanup (e.g., illegal dumping).
  • Managing small construction and repair projects involving one or two trades (e.g., paving, fencing, signage).
  • Communicating with contractors, service providers, and local agencies.
  • Conducting site visits and inspections across regional locations.
  • Assisting senior team members with project tracking, documentation, and reporting.

Ideal Candidate Profile

  • Bachelor's degree in Construction Management, Engineering, Real Estate, or a related field preferred (or equivalent experience).
  • 1–2 years of experience in construction, property management, or facilities operations.
  • Ability to work in a fast-paced environment, take ownership of projects to completion, and act with a sense of urgency.
  • Excellent verbal and written communication skills.
  • Excellent multitasking and prioritization skills, with a strong attention to detail.
  • Must be available to work full-time in-office at our Warren, Michigan headquarters
  • Willingness to travel occasionally to sites across North America

About Crown Enterprises, LLC

Crown Enterprises, LLC is a privately held real estate development and management firm headquartered in Warren, Michigan. With assets spanning 47 U.S. states, Canada, and Mexico, we specialize in transportation-related facilities for our affiliates and other leading corporations.

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Embedded Software Engineer
Salary not disclosed
Warren, Michigan 1 week ago

Job Title: Embedded Engineer

Location: Warren, MI

Job Type: Full-Time

Job Summary:

We are seeking a highly skilled Automation Engineer with strong expertise in C++ and Python and deep knowledge of 5G cellular architecture and TCP/IP networking. The ideal candidate will have hands-on experience with Qualcomm cellular platforms, Linux-based embedded environments (Yocto), and low-level source code debugging.

This role requires strong analytical skills to diagnose cross-layer networking issues and optimize device connectivity behavior across cellular and Wi-Fi systems.

Key Responsibilities

  • Strong proficiency in C++ and Python
  • Deep understanding of:
  • 5G cellular architecture
  • TCP/IP networking
  • Cross-layer network diagnostics

Required Experience:

  • Cellular communication modules (e.g., Qualcomm platforms 525M)
  • Linux-based (Yocto) embedded environments
  • Ability to analyze and modify low-level source code
  • Knowledge of Wi-Fi systems and device connectivity behavior
  • Strong debugging, testing, and validation skills
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Embedded Systems engineer
Salary not disclosed
Warren, Michigan 1 week ago

Job Description:

  • Strong proficiency in C++ and Python
  • Deep understanding of:
  • 5G cellular architecture
  • TCP/IP networking
  • Cross layer network diagnostics
  • Experience working with:
  • Cellular communication modules (e.g., Qualcomm platforms 525M)
  • Linux based (Yocoto) embedded environments
  • Ability to analyze and modify low level source code
  • Knowledge of Wi Fi systems and device connectivity behavior
  • Strong debugging, testing, and validation skills
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Electrical Systems Engineer – High Voltage Vehicle Systems
Salary not disclosed
Troy, Michigan 1 week ago

Electrical Systems Engineer – High Voltage Vehicle Systems

Location: Troy, MI

Job Type: Full-Time

Hiring Partner: Raizan Solutions LLC (Authorized hiring partner – We do NOT charge candidates)

About the Client

Our client is an engineering and manufacturing company specializing in advanced battery systems, high-voltage power distribution, ruggedized energy systems, and custom electrification solutions. They support OEM, commercial vehicle, specialty, and defense customers with rapid prototyping and production-intent system development.

Raizan Solutions LLC is recruiting on behalf of this client. We act solely as the hiring partner and do not charge candidates any fees.

Position Summary

The Electrical Systems Engineer will lead and support the development of high-voltage battery systems, power distribution architectures, and vehicle-level electrical integration. This role spans system design, requirements, embedded controls coordination, safety analysis, and hands-on prototype validation.

You will collaborate closely with mechanical, controls, software, and manufacturing teams to deliver robust systems through the full development cycle—from concept to system launch.

Key Responsibilities

Electrical & System Design

  • Design and document electrical architectures, schematics, wiring diagrams, and component selections for Li-ion battery systems, HV distribution, and vehicle integration.
  • Develop and maintain system requirements, interface definitions, DFMEAs, PFMEAs, DVP&R, and system test plans.
  • Apply strong engineering knowledge of HV components: contactors, switches, HVIL, insulation, isolation monitoring, safety interlocks, bus bars, sensors, and protective devices.
  • Support PCB/hardware development efforts (Altium preferred; OrCAD or equivalent considered).

Controls & Software Integration

  • Coordinate with controls and software teams on system behaviors, state machines, protection logic, and calibration.
  • Support embedded controls development using MATLAB/Simulink/Stateflow, model-based design, and C-based integration review.
  • Use CAN tools (Vector CANalyzer, CANape) to evaluate control systems, validate functionality, and troubleshoot issues.

Testing, Validation & Debug

  • Develop validation test procedures for system-level and component-level verification.
  • Perform hands-on prototype testing, fault evaluation, root-cause analysis, and troubleshooting of high- and low-voltage systems.
  • Follow lab and vehicle test procedures to evaluate system performance, safety interactions, and functional behavior.

Program & Cross-Functional Coordination

  • Work with internal team members and external suppliers to ensure successful design, build, and validation.
  • Participate in recurring technical review meetings to identify risks, integration issues, and quality concerns.
  • Assist in project planning—tracking timing, risks, status, and technical deliverables.

Documentation & Build Support

  • Generate and coordinate build documentation, assembly instructions, inspection sheets, and test records.
  • Support prototype build reviews, manufacturing handoff, and initial production readiness.

Qualifications

Education

  • Bachelor's degree in Electrical Engineering, Controls, Computer Engineering, or Mechatronics from an accredited institution.
  • Equivalent experience will be considered.

Experience

  • 5–15 years of experience in electrical or systems engineering for EV, hybrid, automotive, heavy vehicle, or defense systems.
  • Proficiency in electrical system architecture, safety concepts, and requirements flow-down.
  • Experience with:
  • MATLAB/Simulink/Stateflow
  • LabVIEW
  • Vector CANalyzer / CANape / CAN tools
  • SPICE / PSpice
  • Controls platforms (MotoHawk, dSPACE, ETAS preferred)
  • Hands-on experience with high-voltage battery systems, inverters, DC-DC converters, BMS, and vehicle electrical integration.
  • Familiarity with EV industry standards, ISO 26262 concepts, and relevant military or commercial vehicle standards (preferred).
  • Experience with PCB design tools (Altium) is a plus.

What You Bring

  • Strong analytical and problem-solving skills.
  • Ability to manage multiple technical tasks in a fast-paced, hands-on environment.
  • Excellent communication, collaboration, and documentation capabilities.
  • A proactive mindset with strong attention to detail.

Why Join This Opportunity

  • Work on cutting-edge battery systems, high-voltage electrification, and ruggedized energy products.
  • Be part of a small, agile engineering environment with meaningful technical ownership.
  • Exposure to diverse projects and close collaboration with customers and leadership.
  • Competitive compensation and opportunities for long-term growth.

Apply Today

If you're ready to help drive the future of advanced electrified systems and thrive in a collaborative, hands-on engineering environment, Raizan Solutions LLC would be happy to connect.

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Information Security Manager
🏢 Global Connect Technologies
Salary not disclosed
Dearborn, Michigan 1 week ago

The Role

Our Consulting group is looking for a Consultant to join our Automotive Consulting team. The ideal candidate will have a strong background project management, with a passion for driving strategic security objectives. and ensure that the project progresses smoothly.

We're looking for Consultants who can deliver within Cognizant's Five Pillars of Consulting: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a consultant, this means creating high-quality client deliverables and taking ownership (with supervision) of producing client content and meeting client expectations; developing an expertise in your functional area, including obtaining certifications; contributing to Client Satisfaction and/or RFPs; supporting leadership and contributing to content development for service offerings; and participating in PeopleCare initiatives and always exhibiting personal leadership. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Job Summary:

We are seeking an experienced Program Manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.

Key Responsibilities:

  • Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
  • Lead planning and execution of multiple projects under the program umbrella.
  • Coordinate cross-functional teams to ensure timely delivery of program outcomes.
  • Monitor program performance, timelines, and budget adherence.
  • Identify, track, and mitigate program-level risks and issues.
  • Provide regular updates to leadership and stakeholders through status reports and review meetings.
  • Establish governance processes and reporting mechanisms.
  • Ensure alignment between business goals, project delivery, and change management.
  • Foster collaboration between product, engineering, operations, and other departments.
  • Mentor and guide project managers within the program as needed.

Qualifications

  • Bachelor's degree in computer science, Information technology, or related field experience.
  • 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
  • Experience working in/around Contact Centers and their operations
  • Knowledge of NICE / CXone contact center solutions
  • Proficiency in project management tools. JIRA experience is a plus.
  • Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
  • Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
  • Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
  • Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
  • Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
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GRC Analyst
Salary not disclosed

The Governance, Risk, and Compliance (GRC) Analyst is responsible for internal controls as well as the RouteOne Comprehensive Information Security Program. This program is designed to protect company information, data and facilities; maintain the security of assets; and to ensure the efficacy of, and compliance with internal controls. The overall goal is to design, develop, implement, and maintain compliance to a comprehensive information security program that is appropriate to the sensitivity of the information and data that is scoped adequately for the size, complexity, nature, and risk of RouteOne's business activities. The ideal candidate will have the skill to communicate the details of this program, in writing and speaking, to management, external auditors and customers, regardless of their technical or non-technical backgrounds.

Job Requirements

  • Execute and manage internal audits.
  • Collect and maintain audit evidence for annual SOC (Service Organizations Controls) and GLBA audits derived from results of internal audits, including documentation of deviations.
  • Participate in audits of RouteOne's vendors and perform subsequent remediation tracking to closure.
  • Respond to audits from finance sources and other customers including participating and leading in-person or virtual audit sessions, answering detailed questionnaires, and gathering and providing evidence as well as managing remediation of findings from these audits.
  • Respond to due diligence requests from finance sources and other customers, providing documentation such as SOC reports, security reports, and other evidence.
  • Design new controls and subsequent documentation updates to policies and procedures to close audit findings. Review reports generated from various monitoring and scanning tools and escalate to the Cybersecurity Team appropriately.
  • Collect data, produce reports, and analyze metrics from audits conducted to evaluate compliance, and collaborate with internal IT Teams to improve existing cybersecurity measures.
  • Contribute to certain functions within the information security framework that ensure confidentiality, integrity, and availability of information assets by protecting against unauthorized use, disclosure, modification, or loss.
  • Assist with informing and educating staff about information security, compliance, risks, and governance including assisting in phishing prevention campaigns and monitoring employee training compliance.
  • Assist in monitoring, administering, and enforcing security policies/procedures.
  • Review existing documentation of IT controls, business processes, policies, procedures, and management reports for compliance, effectiveness, and sustainability.
  • Manage remediation plans/corrective actions for any vulnerabilities or compliance failures reported in audits.
  • Perform gap analysis to assess compliance with evolving regulatory requirements and duties such as NIST, PCI-DSS, GLBA, CSA, FCRA, Privacy Laws, and other frameworks as needed.
  • Maintain safety, security, and privacy standards throughout all areas of responsibility.
  • Assist in annual Risk Assessments and Business Impact Analysis reviews with management.
  • Assist in annual Business Continuity Exercises and Security Incident Response tabletop exercises
  • Participate in Scope Lock meetings for compliance and risk evaluation for proposed code and feature changes to application.
  • Provide input to other teams for current audit, compliance, governance, and risk mitigation requirements of proposed actions and/or purchases.

Knowledge

  • Experience reviewing and/or drafting policies and procedures across the enterprise.
  • Experience in Audit, Compliance, Governance, Risk, or equivalent Information Security area with technically complex and diverse audits/projects.
  • Demonstrated experience applying knowledge of internal control standards, objectives, and techniques unique to computer processing in a multiple platform environment.
  • Solid knowledge of current industry information security, compliance and governance principles, controls and practices.
  • Knowledge of various compliance frameworks and industry best practices (e.g., PCI, GDPR, ISO 27001).
  • Understanding of security protocols and standards. (NIST, SOC, GLBA, OWASP Top 10).
  • Experience in reporting analysis of potential cybersecurity threats, emerging practices, and technologies to both technical and non-technical audiences.
  • Understanding of auto finance industry is a plus.
  • Knowledge of cloud, SaaS (Software as a Service), AI, and shared security model responsibilities.
  • Demonstrated experience of successful customer and vendor relationship management, including conflict resolution, preferred.

Skills

  • Proficient in Microsoft Office products, including, but not limited to, Word, PowerPoint, SharePoint, Excel, Outlook, Teams, and Visio. Experience with Microsoft Defender is a plus.
  • Experience with Atlassian products such as Confluence and Jira, or ticketing systems such as Salesforce or ServiceNow.
  • Knowledge of security intrusion prevention tools used to record, track, and examine intrusions to find ways to prevent future incidents.
  • Experience working within various compliance programs (e.g., SOC, GLBA, NIST, ISO, etc.).

Abilities

  • Ability to work both independently and in a team environment to establish priorities and execute subsequent plans successfully.
  • Ability to use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • The ability to communicate information and ideas, both verbally and in writing, so others will understand risks and proposed solutions.
  • Ability to thrive in dynamic, fast-paced software development environment. Knowledge of Agile Development is a plus.
  • Strong analytical, problem-solving, communication, and technical skills.
  • Proactive, detail-oriented professional eager to grow in responsibility.
  • Flexibility to adjust to changing priorities and simultaneously work on high visibility projects to assure completion.
  • Adaptability to respond to security issues arising from new cybersecurity threats and emerging tools and technologies.
  • Ability to take a practical business-focused approach to security, compliance, risk, audit, and governance protocols.
  • Proven organizational and time management ability.
  • Willingness to be a continual learner in the governance best practices within the cybersecurity landscape.

Other Essential Requirements

  • 2+ years of professional experience.
  • Bachelor's degree from an accredited university.
  • Cybersecurity, compliance, risk, governance, and auditing experience.
  • Ability to travel up to 10% of the time.
  • Certifications through ISACA, CompTIA, SANS, GIAC or other professional certifying bodies a plus.
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Project Manager - Cybersecurity
🏢 Global Connect Technologies
Salary not disclosed
Dearborn, Michigan 1 week ago

Job Title: Program Manager – IT & Contact Center Programs

Location: Dearborn, MI

Employment Type: Full-Time

Job Summary:

We are seeking an experienced program manager to lead and oversee the successful delivery of cross-functional programs that align with strategic business objectives. The ideal candidate will be responsible for managing multiple related projects, ensuring coordination, minimizing risk, and driving results across stakeholders, timelines, and budgets.

Key Responsibilities:

  • Define program goals, scope, deliverables, and success metrics in alignment with organizational strategy.
  • Lead planning and execution of multiple projects under the program umbrella.
  • Coordinate cross-functional teams to ensure timely delivery of program outcomes.
  • Monitor program performance, timelines, and budget adherence.
  • Identify, track, and mitigate program-level risks and issues.
  • Provide regular updates to leadership and stakeholders through status reports and review meetings.
  • Establish governance processes and reporting mechanisms.
  • Ensure alignment between business goals, project delivery, and change management.
  • Foster collaboration between product, engineering, operations, and other departments.
  • Mentor and guide project managers within the program as needed.

Qualifications

  • Bachelor's degree in computer science, Information technology, or related field experience.
  • 7+ years of proven experience as a Project Manager, Business Analyst and Product Owner, preferably in the automotive sectors or manufacturing sectors.
  • Experience working in/around Contact Centers and their operations
  • Knowledge of NICE / CXone contact center solutions
  • Proficiency in project management tools. JIRA experience is a plus.
  • Minimum of 3-5 years managing complex IT programs, including multi-project coordination and resource allocation.
  • Proven ability to develop and implement program strategies, ensuring alignment with business objectives and client needs.
  • Strong leadership skills to guide project teams, manage stakeholders, and drive program success.
  • Knowledge of security frameworks and best practices, such as NIST, ISO 27001, and financial industry regulations is a plus.
  • Project Management Professional (PMP) certification is preferred; CISSP or CSM is a plus.
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