Jobs in Norwalk California

Our mission is to create an oasis that inspires and empowers women—and that mission comes to life every day in our US, Canada and Puerto Rico retail locations, distribution center, and corporate offices. We’re a team that works hard, has fun together, and holds integrity as non-negotiable. Collaboration is rooted in respect for our caring, loyal Windsor family, where every voice matters and continuous improvement is part of our DNA. We take pride in doing more with less, planning in thoughtful detail, and always listening with a smile—because creating value and making our customers happy is at the heart of everything we do.

At Windsor, high-quality performance is expected, and all job duties must be carried out safely, ethically, and in accordance with company standards. This role requires active support of the company’s Mission Statement and Core Values through both individual contributions and teamwork in pursuit of company goals. Team members are expected to maintain professionalism while complying with all company policies, procedures, work rules, and guidelines.

Summary:

The Creative Producer plays a key role by leading and managing photo and video productions that define Windsor’s brand identity and visual storytelling. The Creative Producer oversees creative projects from concept through completion, ensuring that every campaign and shoot embodies Windsor’s style, quality, and culture. Working closely with directors, designers, photographers, and cross-functional partners, the Creative Producer develops timelines, manages budgets and resources, and ensures that every detail—from talent and locations to post-production—is executed flawlessly and aligned with Windsor’s vision.

Essential Job Functions & Responsibilities:

• Lead and manage creative projects from concept to completion, ensuring all deliverables meet the project’s objectives, timeline and budget.
• Own the annual concept budget, applying strategic planning, coordinating and planning with Studio Manager to allocate appropriate staff and budget.
• Collaborate with directors, designers, and other creatives to generate innovative ideas and ensure a cohesive vision across all aspects of production.
• Develop project timelines, manage resources, and communicate effectively with internal teams and vendors to ensure smooth execution.
• Serve as the primary point of contact for model agents, freelancers and vendors, ensuring their needs are met and expectations exceeded throughout the production process.
• Coordinate logistics, schedules, and resources for all aspects of production including talent, locations, equipment and post-production.
• Ensure all legal and safety requirements are met throughout the production process.
• Stay up to date with industry trends and best practices to continuously enhance creative

output and production process.

• Take full ownership of the shot list and shooting schedule for all concept and major

campaign shoots.

• Negotiate pricing and contractual terms for models, freelancers, locations and any vendor related items.
• Fosters Windsor’s Culture in creating a great work environment for team members

Key Qualifications & Requirements:

• At least 5 years of experience managing high-volume campaigns and working in an eCommerce studio environment.
• Must possess a strong understanding and knowledge of the fashion industry and retail environment.
• Ability to work in a fast paced, creative environment.
• Proficiency working in excel and google Docs
• Ability to travel to 20% of the time as required for business needs.
• Must be detailed and highly organized
• BFA, BA or other design related degree desired

Physical/Environmental Demands and Overtime & Availability:

Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances. Sedentary work. Exerting up to 10 pounds of force occasionally and/or a small amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Adequate movements (motions) of the wrists, hands, and/or fingers. Team members are required to have close visual acuity to perform activities such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

*Job descriptions are merely a summary of the position. Duties and responsibilities are subject to change and may include any other that management finds necessary to successfully maintain business operations.

WINDSOR EQUAL OPPORTUNITY EMPLOYER

AG Jeans is seeking an In-House Photo Retoucher.

AG Jeans is a pioneer and industry leader in the premium denim industry that has grown to be recognized as a superior contemporary lifestyle brand, encompassing a full spectrum of premium products and brand imagery. The Photo Retoucher is responsible for ensuring visual consistency and adherence to the brand’s style guide for all retouched images across e-commerce, retail, marketing, and advertising. You will work directly with the photo studio team to schedule and ensure the timely delivery of assets requested by various departments.

The photo retoucher will report to the Director of Marketing and Photo Art Director.

This role is a full-time, on-site and in-person position.

Responsibilities

• Retouch and color correct image assets ranging from ecom product, flat shots, editorial, and campaign for both print and digital application.
• Adapt and adhere to established brand style guidelines and requirements including cataloging, naming, cropping, color managing, masking, skin tones, and clothing details.
• Meet creative deadlines and daily averages to support ecommerce, wholesale and various departments.
• Organize and manage the retouching calendar to prioritize tasks and due dates, ensuring on-time delivery and transparency.
• QC and ensure visual consistency for all image assets content throughout each season.
• Organize and manage digital assets while following established procedures.
• Manage and supervise any necessary outsourcing of retouching when needed to ensure the resulting work adheres to the brand’s standards and consistency.
• QC all image assets

Key Qualifications

• Minimum 3+ years experience in a professional retouching role or equivalent.
• Portfolio including fashion experience with before and after samples.
• Expert knowledge of Adobe Photoshop, Capture One, Lightroom, and Bridge.
• Proficiency in file management, web optimization techniques, and hi-resolution retouching for both print and digital.
• Comfortable retouching film images in addition to digital.
• Must be capable and comfortable working in a Mac environment.
• Studio and file management experience are a plus.
• Excellent time management skills, the ability to work independently in a fast-paced environment, and the ability to manage multiple priorities under strict deadlines.
• Excellent attention to detail.
• Great communication and ability to be flexible and adaptable.
• A genuine interest in and knowledge of the fashion industry
• Familiarity with ASANA project management platform a plus.

About the Company:

We are industry veterans bringing fresh ideas to the ticketing sector. Our company provides tickets to live events and shows nationwide, delivering an exceptional experience to our customers. We take pride in our cutting-edge technology, which enables us to outperform competitors and ensure seamless ticket delivery to fans.

About the Role:

Position: Data Entry Specialist

Salary: $70,000 - $80,000 per year

Job Type: Full-time (In-person)

Job Overview:

The Data Entry Specialist will be responsible for inputing and updating sports ticket prices in the company's Point of Sale to ensure that all listings are priced accurately.

Key Responsibilities:

• Analyze historical data, secondary market sales, and industry trends to adjust the prices of tickets in inventory and create competitive prices for future tickets across a wide variety of markets
• Enter, verify, and audit large volumes of pricing data to ensure accuracy and consistency.
• Monitor ticket sales systems for pricing discrepancies and resolve errors promptly.
• Support time-sensitive pricing changes for high-demand events or last-minute adjustments.

Qualifications:

• High school diploma or equivalent required; Associate’s degree in Business Administration, Finance, or related field preferred.
• Previous experience in an office environment.
• Proficiency in Microsoft Excel or Google Sheets.
• Strong attention to detail and accuracy in financial data entry.
• Be able to work well under pressure and manage multiple tasks simultaneously
• Ability to work independently or as part of a team and manage multiple deadlines.
• Excellent communication skills.

Beloved by young trendsetters and celebrities worldwide, Cider stands as one of the fastest-growing fashion brands today, with a following exceeding 5 million. Founded in 2020 and rooted in Los Angeles, we proudly serve customers in over 130 countries, offering a diverse range of styles from sizes XXS to 4XL. With our innovative smart fashion technology, Cider is leading the way towards a zero-inventory future, minimizing production waste without compromising quality. Our unique "Pick A Mood" collections transform everyday moods into captivating style statements, engaging the next generation and cementing our position as a Gen Z favorite.

Position Overview:

The Concept & Merchandising Associate works in close partnership with Design, Product Development, Operation, Creative and Marketing to support the creation of a saleable, trend-right assortment. By balancing creative vision with commercial acumen, this role ensures the delivery of compelling, data-driven products to market that hit margin targets and resonate with our Gen-Z consumer.

What You'll Do:

Concept Planning

-Develop and maintain the merchandising calendar, aligning seasonal trends, cultural moments, and business priorities to drive monthly concept planning.

-Independently and collaboratively lead the development of monthly concepts, translating trend insights, social listening, and market analysis into clear product directions.

-Create compelling concept decks that define product vision, styling direction, key items, and storytelling while ensuring alignment with brand identity and revenue goals.

-Identify white-space opportunities through trend research, competitive landscape analysis, and consumer insights.

Product & Merchandising Development

-Partner closely with Design and Product Development to translate concept direction into commercially viable products.

-Support the development of each collection by identifying key looks, hero products, and selling points that balance creativity with commercial potential.

-Provide merchandising input on silhouettes, category mix, pricing strategy, and trend relevance to drive strong sell-through and margin performance.

-Track product development progress to ensure concept vision is executed effectively from ideation to final product.

-Provide merchandising support for retail stores, assisting with product selection and assortment alignment.

Collection Launch & Cross-Functional Collaboration

-Collaborate with Creative and Marketing teams to ensure concept storytelling and visual direction are clearly communicated across campaigns, content, and site merchandising.

-Support cross-functional alignment across Design, Production, Operations, Creative, and Marketing to ensure successful product launches.

-Provide concept context and product insights that inform campaign narratives, styling, and product storytelling.

Who You Are:

- 2+ years in a Merchandising, Buying, Trend Forecasting, or Concept Design role at a fast-fashion, commerical or contemporary apparel brand.

- Ability to think strategically and act tactically—you see the big picture but can execute the details

- Strong interpersonal, communication, presentation and problem-solving skills; comfortable pitching ideas and defending data-driven decisions

- Comfortable in a self-starter environment with limited hand-holding

- Capable of multi-tasking in a fast-paced, deadline-oriented environment

- Commitment to follow-through on all tasks and projects from concept to sell-through

- Excellent MS Office skills, specifically advanced Excel; experience with PLM or ERP systems a plus

- Deep understanding of U.S. market and Gen-Z consumer behavior

- Ability to speak Mandarin a plus

- Ability to travel domestically, and internationally throughout the year.

-Remote within the US, preferred candidate would be local to the LA area.

-Must show previous conceptual work, or be prepared to do a trend project.

A dynamic creative executive and consultant, active across multiple cities and ventures, is seeking a proactive, organized, and fashion-minded part-time assistant to provide both personal and professional support. This is a great opportunity for someone who thrives in a fast-paced, entrepreneurial environment and enjoys variety in their day-to-day. The assistant will serve as an essential support to an accomplished business leader navigating a demanding travel and project schedule. The role combines operational organization with lifestyle management, helping ensure smooth logistics, timely communication, and calm behind the scenes. This is a high-energy, highly collaborative opportunity to work alongside a creative leader doing exciting work across several industries. The role offers flexibility, autonomy, and access to inspiring projects and people, ideal for someone ambitious, resourceful, and ready to grow with the right person.

Responsibilities:

• Manage complex scheduling and calendar coordination (personal + professional)
• Book travel, accommodations, and itineraries across multiple cities
• Handle errands and on-the-ground tasks in LA (mail pickup, home organization, etc.)
• Assist with event and photoshoot coordination
• Send thank-you’s, gifts, and other follow-up gestures
• Support with packing, product pulls, and general prep for travel or creative projects
• Maintain organized systems (Google Drive, shared calendars, etc.)
• Communicate with vendors, partners, and collaborators as needed

Requirements:

• Previous experience supporting a creative executive, founder, or consultant
• Strong organizational and communication skills; detail-oriented and self-sufficient
• Comfortable working both independently and collaboratively
• Positive attitude—hands-on, adaptable, and willing to jump in wherever needed
• Well-presented and professional; aligned with creative/fashion-forward environments
• Based on the east side of Los Angeles (Silver Lake area preferred)
• Tech-savvy with Google Workspace and general administrative tools
• Must have a car for errands

Compensation: Up to $30/hour (15 hours/week guaranteed to start)

Location: Eastside Los Angeles

Global Product Manager - Hardgoods

This role follows a hybrid work schedule, with in-office days on Tuesday, Wednesday, and Thursday at our Cypress, CA location, and remote work on Monday and Friday.

WE ARE SPEEDO

The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America’s #1 goggle brand.

From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships.

Speedo is not where we work, but is who we are.

It’s watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do.

Speedo is a part of the Pentland Brands Limited Family.

We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we’re the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE:

The Global Product Manager - Hardgoods is responsible for building and maintaining Speedo’s global range within designated categories. This includes maintaining and growing current business, briefing and building new lines based on market opportunities and brand positioning, fostering key relationships internally and in the marketplace.

Additionally, this role will enhance brand values and deliver key performance metrics, style efficiency targets, and sales margin objectives.

PRIMARY RESPONSIBILITIES:

• Deliver seasonal line plans aligned with overall brand and business strategy, highlighting global development opportunities, proposed costs, unique sales opportunities, and ensuring brand consistency across categories.
• Manage assigned product categories from concept to commercialization, including line plan updates, style setup, range briefs for new products and packaging, and development of competitive pricing structures that meet corporate goals.
• Collaborate with planners to ensure SKU counts, margins, and budget parameters are achieved.
• Analyze global sales histories, patterns, and industry trends; assess market size, structure, and dynamics to inform range development decisions.

• Coordinate key activities to ensure process and execute on time against agreed timelines with design and operations.
• Partner with Regional Merchandising teams and Commercial Leads to ensure product viability throughout the process, procure and maintain global forecasts, plan revenue growth against targets, and preline with sales in markets.
• Work closely with Asia Product Development to identify innovative solutions and technically advanced product ideas; prepare business cases where appropriate and maintain awareness of manufacturing environments and cost structures.
• Understand production lead times and collaborate with Asia teams to ensure on-time deliveries and adherence to the two-season development calendar.
• Partner with Marketing to communicate product features and packaging requirements internally and externally; execute seasonal packaging, collateral, and workbooks.
• Ensure product marketing is clear, compelling, and effective across print and web. Provide a seasonal launch package for all global sales teams.
• Ensure all design and packaging briefs are delivered on time to support timely product launches.
• Collaborate with Commercial teams and Regional Merchandising to provide quality input into the range brief and product development. Ensure teams are well-trained and fully briefed on product details.
• Engage with consumers and retailers to identify innovative solutions to market needs; maintain strong market understanding.
• Conduct market research, including analysis of consumer trends and on-site visits to observe consumer end use environments (pool and/or beach).
• Maintain in-depth competitive analysis of all categories in all channels of distribution and maintain a competitive sample/item library.
• Support in-field product testing to improve product development and benefit the sell-in process.
• Present product ranges, offers and ideas externally at retail, internally at sales conferences domestic and international.
• Partner with Marketing to deliver sell-in and sell-through assets; manage briefs, follow-ups, and track progress against deadlines for catalogs, tech sheets, and other deliverables.
• Drive product-marketing projects from concept through commercialization, ensuring alignment with calendar deadlines and timely handoffs.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years’ experience in product merchandising or product management.
• Ability to work independently and within a team environment.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Excellent time management and communication skills.
• Proficient in Microsoft Suite.
• Knowledge or experience in swimming is a plus.

Pay Range: $85,000 - $95,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

Inventory Planner

This role follows a hybrid work schedule, with in-office days on Tuesday, Wednesday, and Thursday at our Cypress, CA location, and remote work on Monday and Friday.

WE ARE SPEEDO

The world's leading swimwear brand, Speedo is passionate about life in and around the water. The brand's heritage of innovation derives from its leadership in competitive swimming, where more Olympic Gold Medals have been won in Speedo than any other brand. Unmatched in performance, fit and feel, we are also America’s #1 goggle brand.

From the first splash, to every stroke, the genuine love and excitement we have working with the water is what creates exciting and meaningful relationships.

Speedo is not where we work, but is who we are.

It’s watching a baby in the pool for the first time or our athletes make history. What we do is sacred to us and our connection to the rest of water lovers around the world. Driven by the challenge, not the glory. At Speedo, it is never enough to be good at what you do; you have to love what you do.

Speedo is a part of the Pentland Brands Limited Family.

We are Pentland Brands, a global family business bringing some of the most loved active and footwear brands to millions of people around the world.

We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, Red or Dead and we’re the UK licensee for Kickers and have a joint venture partnership for Lacoste footwear. Our products are available in over 190 countries and are sold either directly by Group companies or are represented by licensees and distributors.

All our brands have their own unique identities and every one of them is powered by Pentland. We have more than 1,200 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future.

We celebrate differences and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do.

At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way:

• Success is a team game
• With clarity and courage
• Better as standard
• In good conscience

We believe in building brands for the world to love, generation after generation. Your potential is our potential and together we can build and grow brands that last.

KEY PURPOSE:

As our Inventory Planner, you are responsible for inventory management and development of a DC replenishment plan that satisfies demand and optimizes service vs cost objectives as defined by leadership. Your primary role is to plan inventory across core and fashion workflows, manage related planning systems (when applicable) for your portion of the business, and minimize stock excess and obsolescence. Through these actions, you will help improve the overall quality and carrying cost of the inventory while still meeting demand needs and service requirements.

PRIMARY RESPONSIBILITIES:

• Create inventory plans and targets for different product workflows (Core, Fashion, & SMU) based on strategic direction and vision of Leadership.
• Reconcile and revise Purchase Requisition commitments as needed through production lead time.
• Manage/resolve stock-out occurrences and expedite products when needed given inventory position and outlook and report on associated costs.
• Create and analyze recommendations of seasonal and SMU bulk greige commitments with Business and Forecast teams.
• Manage bulk greige buy positioning, allocation, and inventory throughout seasonal finished good production.
• Collaborate with associated planners & merchandisers to proactively manage impacts to the plan (e.g. demand changes, supply variability, etc.).
• Begin inventory segmentation rule setting aligned to both sales and supply chain objectives.
• Plan and track new item introduction across all workflows to ensure products are available to ship from across the network to meet target on-shelf dates.
• Support leadership in preparation of monthly IBP process through creation and explanation of finished goods inventory forecast.
• Based on strategic targets, managing planning parameters such as days of supply, order minimums, safety stock setting, lead time management, and maximum coverage.
• Generate reports and support performance management process in such areas as stock high/low/outs, service levels to customer, weeks of supply vs goal, etc. Achieve KPI Targets.
• Champion inventory/replenishment planning best practices and support continuous improvement in the inventory/replenishment planning and collaboration processes.

QUALIFICATIONS & EXPERIENCE:

• Minimum 1-3 years in Supply Chain management roles, including: inventory & distribution planning, inventory management, operations, buying/procurement, and/or logistics/distribution.
• Consumer products company experience preferred, especially a fast-moving, multi-channel consumer goods business with global manufacturing/sourcing.
• 1+ year with a leading inventory/replenishment planning solution or relevant experience with similar inventory & DRP modules and SAP.
• Bachelor’s degree in business administration, supply chain, or related focus preferred.
• Ability to proactively lead collaborative efforts with commercial planners on inventory policies and impact of forecast changes.
• Strong communication skills with the ability to influence and inform through all levels in the global organization.
• Strong analytical, creative problem solving, and data driven decision making skills.
• Advanced knowledge of Spreadsheet software (Excel).

Pay Range: $85,000 - $100,000 annually

Base pay is a portion of our total compensation package and determined within a range that allows growth and development within your role. Your base pay will be determined based on experience, skills and qualifications.

Pentland Brands and Speedo are equal opportunity employers and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, we have a strong corporate commitment to inclusion, diversity and to ensuring that all current and future associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, applicants are asked not to disclose salary history information.

Hybrid’s humble beginnings started in 1997 in the back of a print shop designing, selling, and printing tee shirts. Today, Hybrid is a global apparel industry powerhouse in brand and licensing management. Hybrid provides its expertise and fully vertical operations capability – design, merchandising, development, sourcing, production, and distribution – to a broad suite of branded, licensed, generic, and private label partners. Hybrid’s full-service apparel design and manufacturing expertise extends across the apparel category, including knits, woven tops, bottoms, tees, and accessories.

As our organization has evolved, so has our philosophy of doing business. We have made concerted efforts to remove ourselves from the antiquated approach of other apparel manufacturers and doing things differently has been our focus. We are building a company ethos that breeds innovation, collaboration, integrity and excellence in customer service.

What is my role?

As an Order Coordinator, you will be responsible for the timely, accurate, and compliant execution of order management activities to ensure that customer requirements are met.

What You’ll Do

• Keep Account Managers and/or Sales Reps advised of all issues pertaining to their accounts’ sales orders
• Manage open order profile daily; update as required.
• Enter item numbers in Customer’s website, if applicable.
• Process all new/re-orders within 24 hours of receipt in Unity
• Review cost sheet/worksheets for accuracy. If incomplete or inaccurate return to Acct Manager/Sales Rep for correction
• Confirm entry of blanks info and contractor assignments in Unity.
• Create sales order and cut ticket in AS400
• Issue packing instructions for all orders
• Pick and pack orders and supply contractors with pack slips & ship labels.
• Submit routing request info prior to routing window requirements to Traffic Dept.
• Confirm Routing completed within routing window
• Update systems for order status and/or revisions
• Advise Production & Purchasing Department of Sales Order changes affecting Production progress
• EDI duties include: item translations, editing incoming PO’s for accuracy, posting (if applicable)
• Work with Account Manager/Sales Rep to get correct data when EDI discrepancies occur (if applicable)
• Maintain count sheets/balance sheets (if applicable)
• Ensure ALL orders are shipped on time
• Maintain strong knowledge of each accounts’ Vendor Compliance Manual
• Research and follow up on each account’s charge backs
• Other duties may be assigned in accordance with company needs

What You’ll Need

• Minimum 1-2 years’ experience in processing sales orders, and working with various levels of management
• Minimum 1 year experience In EDI processing
• Familiar with domestic production processes
• Proficiency with MS Word and Excel
• Experience in apparel industry preferred
• Working knowledge of AS400 preferred

Hybrid Apparel is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Ultimate Staffing is partnering with a wholesale goods company in Commerce. They are looking to hire a Wholesale Customer Service Order Processor. This position is paying between $20-$25 an based on experience.

In this role, you will act as a primary point of contact for assigned accounts, managing customer inquiries, processing orders, and resolving issues with efficiency and professionalism. You will collaborate closely with The Sales Team and internal teams to ensure accurate account management, timely communication, and a seamless customer experience that meets and exceeds client expectations.

Key Responsibilities:

• Manage day-to-day customer service needs
• Process sales orders, inquiries, and EDI transactions accurately and efficiently
• Resolve customer issues and escalations with a solutions-oriented mindset
• Coordinate with sales, warehouse, and operations teams to ensure timely fulfillment
• Communicate proactively with clients regarding order status, issues, and updates

Qualifications

• Experience in Customer Service and/or Order Processing
• Strong communication, active listening, and relationship-building skills
• High attention to detail with strong follow-through
• Excellent organizational, time management, and multitasking abilities
• Ability to collaborate effectively in a fast-paced, on-site team environment
• Experience in home décor, furniture, or related industries is a plus
• Positive attitude with a genuine commitment to delivering high-quality customer experiences

KEYS TO HIRE:

• Bilingual Spanish
• Intermediate Microsoft Excel proficiency (sorting, filtering, data entry)
• Any CRM and/or ERP, MS NAV exp is a PLUS
• Solid communication skills both written & verbal

Desired Skills and Experience

Order Processing

Wholesale

Big Box Retailer

Account Management

Customer Service

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

About the Role

Customer Service

• Assist stylists in the absence of store management
• Gain new clients by meeting conversion goals and continue to service the existing client base through personalized follow-ups and relationship-building.
• Resolve customer service issues swiftly and professionally, ensuring complete customer satisfaction.
• Ensure customers' needs are surpassed without hesitation, going above and beyond to provide exceptional service.
• Consistently meet/exceed both store and individual sales goals, including Key Performance Indicators (KPIs).
• Ensure customers’ needs are surpassed without hesitation.
• Consistently meets/exceeds both store and individual sales goals, including KPI’s
• Maximize the customer experience
• Maintain a positive outlook and professional demeanor while supporting company initiatives
• Maintain an up-to-date knowledge of current promotions, loyalty programs, and company-wide campaigns to provide clients with accurate and timely information.

Staff Partnership

• Promotes a positive working environment through effective communication amongst peers, Management, and Corporate Office
• Demonstrate leadership skills by stepping in to lead shifts when needed and assist in motivating the team to achieve store objectives.
• Foster an inclusive, respectful work culture that encourages collaboration and a shared commitment to excellence.

Shop Operations

• Consistently adhere to company policies, procedures, and guidelines, ensuring smooth day-to-day operations.
• Possess a strong working knowledge of the POS system, troubleshooting technical issues as needed.
• Effectively communicate all store-related issues or concerns to the Store Manager when unable to resolve them independently.
• Perform opening and closing duties as required, ensuring the store is prepared and secure for each business day.
• Use time effectively when not actively servicing clients, including maintaining stock levels, organizing product displays, and assisting in inventory management.
• Demonstrate accountability for protecting MaxMara assets and minimizing shrink by following all security and operational protocols.
• Coordinate and assist with the timely execution of storewide visual and operational updates in line with corporate directives.

Store Visuals + Merchandising

• Lead and assist in the execution of visual merchandising changes, ensuring consistency in store layout, signage, and product placements.
• Regularly inspect the store’s visual standards to ensure the environment remains aligned with Bloomingdale’s aesthetic and customer expectations.
• Conduct daily visual walkthroughs to ensure the store is fully stocked and that products are in their designated spots, adhering to visual merchandising guidelines.

Required Skills/Education:

• Minimum 3-4 years of Retail experience; luxury a plus
• RTW and/or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
• Strong interpersonal, organizational, and communication skills
• Able to work independently as well as collaboratively
• Proficient computer skills

Max Mara is an Equal Opportunity Employer. M/F/D/V