Jobs in Merriam
1,143 positions found — Page 58
Ensure compliance with all state Department of Transportation (DOT) and Company regulations.
Job Description Responsibilities: Optimize daily routes and activities based on branch and fleet workloads as well as available Customer order information.
Ensure all drivers are properly trained according to MedTrans requirements.
Ensure all equipment is properly maintained in accordance with the MedTrans vehicle maintenance policy.
Recruit, hire, train and discipline all drivers.
- Conduct regularly scheduled meetings with drivers as required by DOT and/or company policy.
Lead day-to-day activities of employees.
Assign, monitor and review progress and accuracy of work, direct efforts and provide technical guidance on more complex issues.
Required Experience: Education High school diploma or equivalent.
Work Experience Experience managing and dispatching drivers and use of routing software.
At least 2 years of experience coaching, mentoring and training staff.
Intermediate knowledge of Transportation Costing and Motor Carrier Operations.
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Ability to bend, twist, reach, push, lift for extended periods daily Ability to lift up to 50 lbs and may have to occasionally lift up to 75 lbs Must be able to stand for 8 hours per day for up to 6 days a week Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position: $73,000.00
- $110,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities.
This role is bonus and/or incentive eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
What You’ll Do:
As an Assistant Service Center Manager (ASCM), you are the right hand of the Service Center Manager. You are
responsible for taking the lead in helping build a high-performance team capable of differentiating Valvoline Instant Oil
Change’s (VIOC) service experience from all other providers. In addition to working on cars and taking care of our
guests, you will advise, train, and supervise hourly employees.
At VIOC, “It all starts with our people.” Creating a diverse and welcoming workplace with team members from varied backgrounds and experiences is our highest priority. People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged to apply.
The perks and benefits we’ll provide you*:
- Competitive weekly pay - $21.25 per hour
- Paid on-the-job training – No previous automotive experience is required
- Flexible work schedule: No late evenings or holidays
- Paid time off (PTO), and holiday pay
- Tuition and certification assistance and access to a FREE online university
- Medical and prescription drug coverage – with Health Savings Account contributions
- Dental, vision, and 401(k) savings plans – 100% match up to 5%
- We promote from within – a commitment we are passionate about
- Back-up Child and Elder Care
- Company provided uniforms and tools
- 50% discount on Valvoline Instant Oil Change automotive services
*Terms and conditions apply, and benefits may differ depending on location
How you'll make a difference:
- Perform oil changes and additional car maintenance services
- Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
- Deliver a positive first impression to each guest with a warm and friendly greeting
- Build trust and win repeat, loyal customers
- Support the SCM with inventory, labor management, and financial performance of the service center
- Mentor, lead, and train the team to optimize their development
- Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
- Become familiar with Environmental, Health & Safety compliance and other policies and procedures
What you'll need to succeed:
- Six months of supervisory experience required, preferably in a retail environment
- Knowledge of cash handling, facility, and safety control policies and practices
- Ability to occasionally lift up to 50 pounds
- Be able to stand for extended periods of time and climb stairs
- Comfortable working in a non-climate-controlled environment
- Have full mobility and can twist, stoop, and bend
- High school diploma or equivalent
- English fluency in reading, writing, and speaking
How you'll advance in your career:
At Valvoline Instant Oil Change (VIOC), your roadmap to career advancement is limitless! Click here to learn more and
to hear from some of our ‘Vamily’ members. With an award-winning training program, commitment to safety, and fair
and honest values, we’re here to help you reach every milestone.
Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email to make a request for reasonable accommodation during any aspect of the recruitment and selection process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.
Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.
What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.
Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.
Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.
Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.
PARAMEDIC
$57,200.00 - $69,212.00 / year depending on experience
We’re hiring Paramedics that are passionate about delivering compassionate, high-quality service and advanced patient care to our customers.
This is a full-time position.
Responsibilities:
- Assess each call situation to determine the best course of action while working with progressive Paramedic protocols.
- Utilize your Paramedic skills on medical equipment and procedures including defibrillator, EKG monitor, oxygen and suction devices, and intravenous fluids to provide advanced medical care.
- Communicate with patients and loved ones to provide information and assurance that care is being given.
- Act as Paramedic team leader and take responsibility for the scene and unit management as needed.
- Drive the ambulance on 911 responses.
- Work collaboratively and in a professional manner with all allied health and public safety personnel as well as your fellow Paramedics.
Other Responsibilities:
- Participate in community programs to maintain AMR image and establish strong community relations.
Minimum Required Qualifications:
- High school diploma or equivalent (GED).
- Kansas Paramedic certification or eligible for Kansas certification.
- State Driver’s License.
- BLS and ACLS required upon hire. PALS is preferred, but not required.
- Driving record compliant with company policy.
- Pass Physical Agility Test.
- Some work experience, preferably healthcare.
Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at ’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:
Check out our careers site benefits page to learn more about our benefit options.
About KLUTCH MFM (and who you’re really applying with)
You’re not applying to work at KLUTCH MFM — we’re the recruiting crew helping connect “Heart of a Lion” types with winning opportunities. This one’s for a Sales Account Executive role at a top 3PL company in the Overland Park/Leawood area that’s all about growth, competition, and good vibes.
About the Role
If you’ve got that “locker room to boardroom” energy, this is your shot. We’re talking:
- 45K base + uncapped commissions (real talk — $75K–$100K in year one is on the table)
- Weekly contests, recognition, and rewards
- Elite training, amazing team culture, and major support from day one
Our client wants someone hungry to dominate in sales — someone who loves competing, connecting, and crushing goals. You’ll build relationships with business leaders, close deals, and level up your career with a team that invests in your growth.
What You Bring
- Competitive mindset — You’ve got that go-win mentality.
- Passion for sales — You like the chase and the close.
- Relationship game — You build trust fast and keep it real with customers.
- Hunter’s drive — You go after new leads and never settle.
- Energy + positivity — You light up the room.
- Communication skills — You can make any pitch sound like a no-brainer.
- Strategic thinking — You play chess, not checkers.
- Team-first attitude — You celebrate wins together.
The Pay & Perks
- Base salary
- Uncapped monthly residual commissions (no limits — ever)
- Full benefits + 401K
SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact.
The primary purpose of this position is to achieve revenue, profitability and customer satisfaction goals for key accounts in high growth industries. This role will manage business development, pre and post-sales support, channel coordination and operational support for key accounts globally. Project managers and application engineers will report into this role to provide a world class customer experience while achieving growth goals. The individual in this role will demonstrate and implement best practices in professional selling, actively use CRM and other customer management tools and work effectively with reps, internal team members, and marketing and product development to achieve their goals. This role will help refine the current key account program while implementing key corporate initiatives and effectively facilitating the transfer of information between SPX, representatives, and customers. This role meets regularly with customers to discuss goals, needs, general conditions, repairs, upgrades, parts, and major modifications. The incumbent also works with team members to prepare estimates/proposals and perform project management functions as needed and to review performance metrics and market feedback to consistently improve performance. Additionally, the incumbent must know the activity level of competitors in the market and meet booking/revenue goals for each quarter and for the year. The successful incumbent demonstrates a clear sense of urgency and direction while inspiring, leading, and communicating effectively with others. Success in this role requires extensive technical knowledge of assigned product lines, as well as a comprehensive understanding of market conditions and customer needs.
This role encourages innovation and continuously improves efficiency of technical support, monitors advances of technology and competition, and supports global and acquisition-related technical issues in areas of expertise.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
- Actively pursue key accounts (both OEM and end users)
- Work with cross-functional teams to maximize sales globally.
- Develop strategies for quoting opportunities and setting pricing levels.
- Keep the representatives focused on supporting assigned customers locally and communicating effectively local needs and issues.
- Contact and meet with customers to discuss all aspects of proposals and close opportunities.
- Meet annual sales and gross margin goals.
- Develop and cultivate customer relationships by meeting with customers, conducting presentations, and discussing existing projects.
- Regularly pass information to and from the representatives and SPX Cooling’s headquarters to assist with sales and customer requests.
- Discuss specific coil products with the representatives and approve aggressive discount levels.
- Monitor transaction pipeline to develop proper forecasts.
- Manage and track territory pricing levels, discount levels, and gross margins.
- Travel frequently to support customer needs.
- Document customer requirements for new products, as well as desired changes/enhancements for existing products
- Influence and collaborate with R&D, engineering, marketing, manufacturing, and operations to enhance products and responsive to customer needs and marketing opportunities.
What we are looking for (Required/Ideal Experience, Skills, Education)
We each bring something to the table, and we are looking for someone who has:
PERFORMANCE MEASURES
- Meet revenue, bookings and gross margin goals.
- Customer satisfaction metrics and goals
- Implementation of CRM and professional sales practices
- Monthly accuracy of pipeline
PEOPLE LEADER COMPETENCIES
- Customer Focus
- Leadership and team management
- Aligning Performance for Success
- Continuous Improvement
- Facilitating Change
- Building a Successful Team
- Building Strategic Work Relationships
- Building Trust
- Gaining Commitment
- Planning and Organizing
- Delegating Responsibility
- Coaching and Developing Others
- Continuous Learning
- Communication
EDUCATION/EXPERIENCE
- Bachelor’s degree strongly preferred, notably in Engineering or another technical field
- 10+ years of experience in rep management, direct sales and key account management
- Knowledge of HVAC/cooling towers
CERTIFICATION/OTHER SKILLS AND ABILITIES
- Proficiency in Microsoft Office
- Ability to effectively manage data and understand analytics using a CRM / pipeline management tool
- Driver’s license and proof of insurance
- Willingness to travel at least 50 percent of the time
PHYSICAL DEMANDS
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Occasionally lifting up to 50 pounds
- Bending/stooping about five percent of the time
- Keyboarding/typing
- Ability to effectively read from a computer screen and/or a paper copy
- Ability to handle a large volume of work and perform multiple tasks in a fast paced environment
- Ability to effectively verbally communicate
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office environment with varying degrees of noise levels
- May work outside and may be exposed to bad weather, heat, and/or excessive noise
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
- Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
- Competitive health insurance plans and 401(k) match, with benefits starting day one
- Competitive and performance-based compensation packages and bonus plans
- Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
WHO WE ARE
High Rise Financial is a fast-growing financial and medical liens company. We have two service offerings:
- Plaintiff Cash Funding: We provide money upfront to clients who are hurt due to an accident, instead of having to wait for their legal case to settle. We take pride in helping our community by keeping our injured clients financially afloat during difficult times due to an accident that was not their fault.
- Doctors and Surgery Centers on Lien: We have a network of doctors, surgery centers and hospitals that treat personal injury victims on lien. We provide funding for surgery centers and hospital fees. We also assist with doctor scheduling and coordinating client medical care.
We are quickly becoming a leader in the space known for our high ethical standards, clearly defined terms, and fair repayment for personal injury victims. High Rise Financial provides law firms with a trusted source to refer their clients and buy them time to get the award amounts their clients deserve.
Don’t take our word for it. Check out our Google and Yelp reviews and come be a part of our winning team!
WHAT YOU’LL DO
Important: This role may involve extensive regional travel. The position also requires frequent travel to surrounding states for law firm meetings, conferences, etc. including regular 2-3+ hour drives, short flights, and overnight stays in hotels.
As an Account Manager Outside Sales, the following will be your duties:
- Meeting sales targets to increase revenue.
- As an account manager, you will build and maintain relationships with personal injury law firms to expand our attorney referral base.
- Take lawyers, paralegals, and case managers out to lunches, dinners, and meetings to grow and maintain relationships with personal injury firms.
- Attend legal events, legal networking events, and trade shows to meet attorneys and paralegals.
- In addition to face-to-face meetings, you will make contacts via inside sales using our CRM sales software.
- Maintain records of all sales leads and/or customer accounts.
- Educate law firms on how our services can benefit them and their clients.
- Exercise diligence in planning, follow-up, and closing deals by working with law firm personnel to facilitate the accumulation and prompt return of requisite documents.
WHAT TO EXPECT
- Potential for extensive weekday travel depending on territory needs
WHAT YOU’LL NEED
- Must have 2+ years of inside or outside sales experience.
- Demonstrated success in building relationships, meeting goals, and delivering results.
- Proficiency in developing sales strategies and utilizing performance metrics.
- Familiarity with MS Office and Salesforce preferred.
- Strong written and verbal communication skills.
- Effective organizational and leadership abilities.
- Proven problem-solving skills.
- High energy, ambitious, and reliable with a positive demeanor.
- Comfortable cultivating relationships in social settings.
- Ability to work independently in a fast-paced environment.
- Excellent organizational, planning, and multitasking abilities
BENEFITS
- Compensation: Earning potential over $115,000 annually
- Base Salary $60,000 to $80,000 annually (depending on experience & state residency as we have positions available across the county).
- Commission $15,000 to $55,000 per year is the practical range but since we have no cap, exceptional employees can exceed that high mark
- Work from home – enjoy your own space!
- Health, Dental, and Vision insurance provided with full-time employment
- Paid holidays and paid time off
- 401K or a Roth IRA
- Fast-growing company with room for growth!
KEYWORDS
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Remote working/work at home options are available for this role.
Entry-Level Sales Account Executive
Kansas City, MO (Power & Light) | Base Salary + Uncapped Commission
If you’re competitive, coachable, and motivated by performance-based pay, keep reading.
At Avenue Logistics, you’ll build your own book of business, close deals, and earn uncapped commission based on performance — from day one, not tenure.
Training
You don’t need a background in transportation or logistics to succeed here. Many of our top producers started with no logistics experience. We provide hands-on, in-person training and mentorship from experienced leaders. You’ll receive real-time coaching, structured onboarding, and daily support as you build your book.
Compensation
• Base salary + uncapped commission
• Commission structure paying up to 17% of Gross Profit
• Income that scales directly with the book of business you build
• No cap on earnings as production grows
A Day in the Life
• Prospect and build relationships with companies that ship freight
• Develop partnerships with shippers and transportation providers
• Negotiate pricing and protect margin
• Coordinate with internal teams to move freight successfully
• Track revenue and grow your book month over month
Why Reps Join Avenue
We’re a growing company — and that creates opportunity. There are no restricted territory models limiting who you can pursue. What you build is yours. Our commission structure pays up to 17% of the Gross Profit you generate, meaning your income scales directly with your production. In an industry where commission models vary widely, high producers should be compensated accordingly.
Who Thrives Here
• Individuals motivated by performance-based pay
• People comfortable hearing “no” and pushing forward
• Self-starters who want ownership early in their careers
• Professionals who measure success in results
This is a performance-driven environment.
If you want ownership, open opportunity, mentorship, and compensation tied directly to what you build — apply below.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, nonpromotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
CLIENT MANAGEMENT
- Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings.
- Understand client needs and ensure deliverables meet expectations, including KPIs and service levels.
- Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANAMICC).
- Perform project escalations in a timely manner when client performance requirements are not met.
- Address client concerns in reference to products, services rendered or employee interactions.
- Serve as resource person for staff regarding the client, client procedures, and client product(s).
- Participate in client audits and collaborate with EVERSANA Quality to facilitate audits.
- Manage client invoicing.
- Mentor junior staff. Provide initial and ongoing training to staff.
- Ensure staff performance and proficiency across client product(s) & procedures.
- Monitor and update client resources to ensure staff has the most accurate and current information.
- Maintain client and client product information reference files.
- Proactively monitor work processes related to handling medical information inquiries, and assure compliance with client performance requirements of EVERSANA-MICC.
- Provide constructive suggestions and follow through with implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANAMICC service standards as well as the expectations and requirements of the client(s).
- Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries.
- Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses.
- Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.)
- Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s postmarketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and level or depth of information to be collected.
- Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant.
- Maintain product, therapeutic area, and client specific requirements knowledge.
- Ensure good documentation, high quality, and excellent customer service.
- Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials. Staffing at scientific medical affairs booths.
- On-call responsibilities on an as assigned basis.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position
Expectations Of The Job
- Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary.
- Customer Services: Maintain and improve customer services associated with activity of the Medical Communications Contact Center.
- Hours: Able to work full time and be flexible with work scheduling as required by clients and management.
- Travel: In general, this position does not travel; however, the incumbent will need to be able to travel up to 10%.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Education: Pharm.D. Degree
- Experience and/or Training: One to two years of Medical Information and/or pharmaceutical industry experiences.
- Education: Advanced healthcare degree (preferred PharmD or higher).
- Experience and/or Training: 2-5 years of Medical Information and/or pharmaceutical industry experiences.
- Experiences in a Contact Center and Pharmaceutical industry environment.
- Skills in project management and time management.
- Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms.
- Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes.
- Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty.
- Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude.
- Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
- Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance.
- Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.
The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
OUR CULTURAL BELIEFS:
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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At MegaKC, you’re more than an employee, you’re an owner. As a 100% employee-owned company rooted in Kansas City, every project we complete builds not just our community, but your future. You’ll work alongside talented professionals who take pride in delivering high-quality projects that make a lasting impact across the Kansas City region. We foster a culture of collaboration, safety, and professional growth, offering competitive benefits and real opportunities to shape your career. Here, your voice matters, your work is valued, and your success is shared.
MegaKC is seeking a highly organized and proactive Marketing Coordinator to support marketing, communications, and business development efforts across the company. This role is responsible for executing marketing initiatives, maintaining brand consistency, and coordinating company-wide communications and promotional materials. The ideal candidate is detail-oriented, deadline-driven, and comfortable managing multiple projects in a fast-paced construction environment.
Bring the MegaKC Brand to Life
- Create and schedule engaging social media content that showcases our projects, people, and culture
- Write and edit blog posts, project highlights, and website content
- Help maintain and evolve our digital presence to reflect who we are and what we build
- Coordinate professional photography and manage visual content libraries
Support Business Development & Growth
- Assist in preparing compelling marketing materials for project pursuits and presentations
- Update and format team resumes and project profiles
- Contribute to the development of branded collateral that helps win work
Drive Company Engagement & Events
- Coordinate company events, including planning, logistics, and promotional materials
- Manage branded merchandise and apparel
- Support initiatives that strengthen company culture and community presence
Strengthen Internal & External Communications
- Draft and distribute company announcements and updates
- Support consistent brand messaging across all platforms
- Help ensure our voice is clear, professional, and aligned with our values
Qualifications
- Bachelor’s degree in Marketing, Communications, or related field preferred
- 1–3 years of marketing or communications experience
- Strong writing and editing skills
- Highly organized with strong attention to detail
- Experience with social media platforms and website maintenance
- Proficiency in Microsoft Office; Adobe Creative Suite experience preferred
- Ability to manage multiple deadlines and shifting priorities
Why Join MegaKC?
- Be part of a 100% employee-owned company where your work directly impacts our success and your future.
- Competitive compensation and comprehensive benefits.
- Opportunities for leadership growth and influence in strategic company decisions.
- A collaborative, values-driven team committed to quality, safety, and community impact.
Benefits
We offer a competitive compensation package with salary and performance-based incentives, comprehensive healthcare coverage, an ESOP (Employee Stock Ownership Plan), a 401(k) retirement plans, and opportunities for professional development. Join a growing 100% employee-owned company where you can contribute to our growth and advance your career alongside a dynamic team.
Equal Opportunity Employer
MegaKC is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected characteristic.
Employment Eligibility
- All new hires must verify identity and eligibility to work in the United States and complete the required employment eligibility verification form upon hire.
