Sales Jobs in Merriam

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?

What we offer:

• Competitive wages; $ 14.50 per hour
• Growth opportunities abound - We promote from within
• No prior experience is required as we provide training and team support to help you succeed
• Additional hours may be available upon request
• We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:

• Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
• You're 18 years or older
• Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
• Have reliable transportation to and from work location
• Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
• Are a motivated self-starter with a strong bias for action and results
• Work independently, but also possess successful team building skills
• Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can't wait to learn more about you. Apply Now!

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?

What we offer:

• Competitive wages; $ 14.50 per hour
• Growth opportunities abound - We promote from within
• No prior experience is required as we provide training and team support to help you succeed
• Additional hours may be available upon request
• We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:

• Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
• You're 18 years or older
• Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
• Have reliable transportation to and from work location
• Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
• Are a motivated self-starter with a strong bias for action and results
• Work independently, but also possess successful team building skills
• Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can't wait to learn more about you. Apply Now!

Summary

Basys is a leading merchant services and payment provider for banks across the country. We are a privately held business that continues to experience exponential growth year after year. As an Enterprise Account Executive, you will be developing relationships with C-level individuals, CFOs, VPs, and Controllers at Financial Institutions; engaging them in partnerships around their merchant services; and completing and closing contracts framing these partnerships.

Duties & Responsibilities

Essential Functions

• Develop and close partnerships with Banks around their merchant services offerings
• Maintain a sales pipeline of active engagements with Banks and targeted financial institutions
• Build relationships with senior leaders of our strategic partners
• Ensure all deals and pipeline activities are fully documented utilizing our CRM system
• Provide sales results and team information to the Chief Sales Officer accurately, efficiently, and in a timely manner.
• Play an active role in creation of various presentations for Senior Management and other key internal and external stakeholders

Additional Responsibilities

• Develop and close partnerships with Banks around their merchant services offerings
• Develop and implement sales tactics that support the company's objectives; with an ability to profitably grow market share, and develop long-lasting partnerships
• Assist in the tactical execution of the divisional sales plans that will exceed the divisions assigned budget; create plans for improvement, as needed; implement growth strategies by division, branch, sales territory, strategic partners, clients and end market
• Driving growth through focused sales activity that results in increased account and market penetration
• Maintain and report out Sales / Sales Ops KPI's monthly with assistance/input from other key cross functional team members
• Partner with sales, marketing, and executive leadership to derive insights for the sales leadership to help shape the business
• Continually drive for improvement of sales processes, including sales forecasting, data quality, new growth opportunities and risk analysis, sales playbooks, etc.
• To remain innovative and efficient, the use of AI tools is typical and expected within this role and at Basys
• 25%-40% Travel required

Requirements

Education & Experience

• Bachelor's degree in business administration, accounting, marketing or other related fields.
• Minimum 5 – 7 years sales experience with financial institutions
• Proficiency with Microsoft Office including Outlook, Excel, Word, and PowerPoint
• Proficiency with CRM systems to monitor lead generation, performance, and effectiveness

Basys provides technology and payment integration solutions for businesses across the country and Canada. We treat our team, clients, and vendors like people, not numbers. Basys is proud to maintain the industry leading Net Promotor Score and a 90% customer retention rate of clients that continue to process, in an industry where retention rates often average closer to 70 to 75%. We feel that this is a perfect example of how our customer-oriented business model sets us apart.

Basys is an equal opportunity employer.

We are a fast-growing, PE-backed managed services provider dedicated to helping Broadband Service Providers deliver exceptional subscriber experiences! For more than 30 years, we’ve supported regional and rural BSPs with a comprehensive suite of scalable solutions—including 24/7 U.S.-based technical support, network monitoring and remediation, hosted email and managed server services, and broadband-focused marketing resources.

What sets us apart is our people-first approach and commitment to customer outcomes!

We’re looking for a high-energy Sales Account Executive who loves the hunt, thrives in outbound motion, and knows how to turn technical solutions into real business value. If you’re a full-cycle seller who wants ownership, impact, and serious earning potential — this is it.

What You’ll Do:

• Own the full sales cycle: prospect → demo → close
• Initiate 30+ new outbound prospecting activities weekly and close 2+ deals per month
• Build and maintain a 4x pipeline
• Deliver compelling demos that translate features into ROI
• Sell to Directors, VPs, GMs & C-Suite across Ops, IT & Support
• Partner cross-functionally with Marketing, Product & CS
• Use MEDDICC + personalized outreach to drive qualified pipeline

What You Bring:

• 5+ years of full-cycle B2B sales experience (consistent quota crusher)
• Strong outbound and cold prospecting success
• Technical aptitude (networks, servers, hosted email, IP infrastructure)
• Executive presence + confident demo skills
• Coachable, curious, data-driven mindset
• Experience with HubSpot, LinkedIn, or similar tools

Location & Territory:

This is a hybrid Sales position based in our Lenexa, KS office (Tuesday–Thursday) with remote work on Monday and Friday. The territory includes Nebraska, Wyoming, Colorado, Nevada, Arizona, New Mexico, and Utah. Regional travel is expected approximately 1–3 times per month for trade shows and industry events, depending on activity within the territory.

Compensation:

$90,000 base + uncapped commission (serious earning potential)

Equal Opportunity Statement

ISPN is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We celebrate the diverse background and perspectives of all our employees and are dedicated to fostering a welcoming and respectful environment. We encourage applicants from all walks of life to join our team, as we believe that a variety of experiences and viewpoints drives innovation and success. At ISPN, inclusivity is not just a policy, but a key part of our identity and how we operate.

We're not printers, we're not promotional products salesmen, and up until about three years ago, we couldn't even tell you what a vector file was. At our core we are a family owned agricultural business, who understands all of the unique challenges we face in our industry on a daily basis. As business owners in other ventures in the agriculture space we noticed that branded swag, while incredibly important for our companies, had an extremely broken process.

In 2020, we set out to create a swag company that we would want to work with... and "AgSwag" was born!

Fast forward to today and we have quickly become one of the top growing swag companies in the US through our unconventional approach and dedicated focus on solving REAL problems for our hard working customers.

AgSwag is the provider of the best custom swag in agriculture, offering custom embroidery, screen printing, laser engraving, promotional products, original AgSwag custom designs and more. Products AgSwag offers ranges from Carhatt Coolers to Nike Polos to Seed Depth Tools. We provide swag for the top companies in agriculture. As our business has been quickly taking off, we are looking to grow our marketing and art department. We are looking for someone who is willing to take initiative, have a positive attitude and a team player!

Role Description

This is a full-time on-site role for a Graphic Designer located in Kansas City, MO. We are seeking a creative Graphic Designer to join our team. This role focuses on marketing materials for trade shows, email campaigns and social media, apparel design, company branding design and creating visually appealing graphics for printing on garments / promotional products as well as editing art for vector printing purposes. The ideal candidate will possess a strong foundation in design principles and have experience in various graphic design softwares. They will initiate creativity, collaborate with other team members to bring concepts to life while ensuring quality, and time efficiency.

Who We Are Looking For

• Proficiency in Graphics, Graphic Design, and Typography
• Proficiency in Adobe Creative Suite
• Creative problem-solving skills
• Positive attitude and a team player
• Effective communication skills and ability to collaborate

The schedule for this position is M-F 6:30 AM-3:00 PM

OUR BENEFITS INCLUDE:

• Paid vacation and paid holidays beginning on day one of employment
• 5 Bonuses per year based on plant performance
• 401(k) with company match up to 4%, plus an annual 2% contribution
• Safety Shoes allowance
• Prescription Safety Glasses allowance
• Tuition Reimbursement
• Medical, Dental, and Vision insurance beginning day one of employment
• Short-Term and Long-Term Disability Benefits
• Fitness Reimbursement
• Employee Assistance Program
• Free Basic Life Insurance (2x) your salary

SUMMARY

This position is primarily responsible for coordinating all phases of manufacturing to satisfy customer and corporate requirements by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

-Reviews Sales orders daily and schedules production as needed to maintain product lead times

-Communicates with manufacturing and sets the manufacturing schedule by prioritizing the production schedule - daily

-Communicates with customer care the ship date information pertaining to new sales orders - daily

-Updates the RTS Sheet in a timely manner with new orders before 7 AM and with end-of-day information by 3 PM

-Ensures all process procedures are followed and documented daily

-Maintains relationships with shipping, warehouse, production, and tooling to ensure efficient communication

-Reviews open orders weekly to ensure open orders are on track for the assigned ship dates

-Properly schedule production to regularly meet budgeted demands

-Scheduling labor for hand assembly production (outside of molding)

EDUCATION AND/OR EXPERIENCE:

Associate degree (A.A.) or equivalent from a two-year college or technical school; minimum of one year of related experience and/or training; or equivalent combination of education and experience.

PHYSICAL DEMANDS:

The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand and walk.

The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, high, precarious places, outside weather conditions, and extreme cold.

The noise level in the work environment is usually moderate.

Segra is searching for a qualified and experienced Planner & Expediter (Supply Chain) to join us in a full-time capacity in our Kansas City, MO office.

Location Requirement:

This work arrangement for this role is a hybrid position, requiring three (3) days in the Kansas City, MO office, with flexibility to work remotely two (2) days each week.

Role Overview:

The Planner/Expediter plays a critical dual role within the Supply Chain organization, responsible for ensuring timely and cost-effective procurement, production planning, and material flow to meet customer demand and operational goals. This position manages short- and long-term planning, monitors inventory levels, and coordinates the timely delivery of materials and components by proactively identifying and resolving potential delays or shortages.

The ideal candidate will be highly organized, detail oriented, and thrive in a fast-paced environment. This role requires strong communication and problem-solving skills to collaborate with suppliers, sales, sourcing, warehouse, engineering and operations teams, ensuring demand timelines are met and customer expectations exceeded.

Required Experience:

• 2+ years’ professional experience in Supply Chain Management, Operations, or Project Management
• Bachelor’s degree in Business Management, Supply Chain and Operations Management, or similar OR an equivalent combination of education and work related experience.
• Proficient in the use of Microsoft Office Suite (Outlook, Excel).

Preferred Skills:

• Develop and maintain material plans based on demand forecasts, capacity and inventory targets.
• Monitor purchase orders and demand schedules to ensure on-time delivery of materials.
• Act as a liason between suppliers, sourcing, and operations to expedite critical materials.
• Idenfity and mitigate supply risks and bottlenecks that could impact customer installations.
• Track and report material shortages, delays, and root causes, implementing corrective actions as needed.
• Coordinate with warehouse and logistic teams to ensure inventory accuracy and proper material flow.
• Maintain accurate data in ERP systems related to planning, lead times and inventory levels.
• Support continuous improvement initiatives in planning and expediting processes.
• Resourceful problem solving, work with moderate direction, deliver high levels of customer service, establishing and maintaining effective working relationships, and work cross-functionally
• Proven ability to work with minimal direction, as well as be resourceful and independent in solving problems
• Comfortable with high level of transactional duties and analysis
• Sourcing and negotiation minimal; requires management support
• Travel: Less than 10%

About Segra:

Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world’s largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud.

Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful.

Benefits Overview:

Segra offers a very robust benefits package to our full-time employees, some of which include:

• Medical, dental, vision insurance
• Life insurance
• 401(k) match
• Flexible Spending/Health Savings Accounts
• Tuition and gym reimbursements
• Vacation/PTO, paid holidays, floating holidays
• Volunteer days, parental leave
• Legal, accidental, hospital indemnity, identify theft, pet insurance

Our Commitment to Equality:

Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Salary Range: $41,055 - $51,345

Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

Job Description:

Position Details: 

• Pay: Earning potential $100,000+   

• Schedule/Hours: Monday-Friday, average dispatch between 3-5am. Day Shift with occasional weekends 

• Medical, Dental & Vision Benefits start day 1!
   

We Deliver the Goods: 

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more 

• Growth opportunities performing essential work to support America’s food distribution system 

• Safe and inclusive working environment, including culture of rewards, recognition, and respect 

Position Purpose:  
 
Food and food service delivery drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers! 
 
Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations. 
 
Primary Responsibilities: 

• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. 

• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company. 

• Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed. 

• Reports all safety issues and/or repairs required. 

• Follows all DOT regulations and company safe driving guidelines and policies. 

• Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight. 

• Performs count check of items and check customer invoices of products that have been loaded. 

• Checks and completes in an accurate and in legible fashion all required paperwork associated with freight. 

• Moves tractor to the loading dock and attach preloaded trailer as needed. 

• Drives to and delivers customer orders according to predetermined route delivery schedule. 

• Unloads products from the trailer, transports items into designated customer storage areas. 

• Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy. 

• Verifies delivery of items with customer and obtain proper signatures. 

• Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors. 

• Ensures that tractor, trailer, and freight are appropriately locked and/or always secured. 

• Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required. 

• Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements. 

• Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required. 

• At the end of the shift secure all equipment and complete all necessary paperwork. 

• Performs other related duties as assigned.  

Click Here for a Job Preview 
#LI-ST2

Qualifications:

Company description

Awards and Accolades

Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model

Develop professional business relationships with other Associates, Host, and Doctor

Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following:

• Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements

• Recommend specific lenses, lens coatings, and frames to suit customer needs

• Assist customers in the selection of frames and coordinate frames with optical measurements and prescription

• Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools

Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes

Maximize Managed Vision Care relationships and sales opportunities as measured by:

• Effective plan administration and local service

• Improvements in average transaction

• Locally initiated plans

Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives

Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys

Other duties as assigned by Optical Manager

Job Specifications

Typically has the following skills or abilities:

If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician

Ability to sell through use of sales skills and accountability for sales results

Experience and results with a retail or customer service establishment

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships

Success in store merchandising and attention to detail

Minimum of 1-2 years of experience in related field

Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.

We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.

As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.

• 
  
• Conducts Workshops and contributes towards process solutioning
  
• Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
  
• Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
  
• Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
  
• Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
  
• Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
  
• Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
  
• Works with the usage of the SAP Solution Manager, Signavio
  
• Handles and leads the development of objects independently in collaboration with the team
  
• Works with the SAP project systems
  
• Understands the SAP Activate methodology and Agile (SAFe) development methods
  
• Contributes to the overall project management plan using SAP activate methodology
  
• Works with SAP S/4 Hana and FIORI
  

• 
  
• 12+ years of experience with SAP PP consulting
  
• 4+ years of experience in S/4HANA Production Planning
  
• Experience with SAP S/4 HANA PP, QM
  
• Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
  
• Experience with SAP Production Planning in a large and complex business environment
  
• Experience working with Interfaces
  
• Experience with SAP module specifics including user exits, batch jobs and standard SAP reports
  

• 
  
• Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
  
• Experience in the Aerospace and Defense industry
  
• Experience with special planning procedures
  
• Experience with discrete and repetitive manufacturing
  
• Experience with central function activities ECM/OCM/Batch
  
• Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
  
• Experience with WBS
  
• Experience with S4 Hana PPDS, DDMRP,
  
• Experience with SAP Quality Management
  
• Experience with IBP or other planning tool is a plus.
  
• SAP certifications in SAP S/4 PP, QM, MM is a plus
  
• Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
  

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.

The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint.

Job Responsibilities:

* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.

* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.

* Consult with instructors on implementation and curriculum design, execute individual and departmental training plans.

* Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.

* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption.

* Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.

* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.

* Conduct re-training with keycustomers to ensure all large adoption customers are "power users."

* Provide deep integration support on various LMS / LTI implementations.

* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.

* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.

* Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season.

Required Qualifications:

* Undergraduate degree.

* 2-4 years of relevant work experience in a similar function.

* Previous customer service, sales support and/or tech product support exposure.

* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.

* Strong written and verbal communication skills.

* Strong relationship building skills.

* Excellent organization and time management skills.

* Ability to learn and apply technical expertise with new and existing platforms.

* Strong skill set to train and implement digital solutions.

* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.

* Adaptable: can navigate complex sales processes with multiple decision makers.

Preferred Qualifications:

* Previous customer success or inside sales experience.

* User experience knowledge with a CRM platform, preferably Salesforce.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range:

Job Posting Title:

Location:

Company Summary:

We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.

Job Summary:

The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).

Responsibilities

• Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
• Develop and administer Service Department processes, covering:
• Service scheduling guidelines
• Allocation and coordination of service personnel and resources nationwide
• Recording and monitoring of assets in both internal databases and vendor platforms
• Monitoring and documenting costs related to installations and warranty work
• Issuing non-conformance reports and supplier corrective action requests (CARs)
• Designing and rolling out a structured Preventative Maintenance initiative
• Confirm that the Service Department is properly equipped with required support, including:
• Detailed installation and repair documentation
• Appropriate tools, equipment, and instrumentation
• Clear project timelines and schedules
• Organization and delivery of training programs for service technicians
• Access to technical support from equipment manufacturers and external service partners
• Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
• Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
• Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
• Review order specifications and clarify customer needs in collaboration with the sales team
• Communicate order particulars and timelines to Service Coordinators
• Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
• Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
• Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.

Requirements

• At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
• Previous supervisory or management experience within a service department (strongly preferred)
• Practical, hands-on background working directly with machine tools.
• Strong communication skills (customer facing and internally)
• Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
• Solid project management capabilities.
• Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
• Familiarity with CRM platforms (Salesforce experience preferred).
• Basic proficiency in CAD-CAM software.
• Highly organized, with outstanding communication and interpersonal abilities.
• Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
• Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
• Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.

Preferred Qualifications

• Experience or education in manufacturing engineering.

JOB SUMMARY

The Technical Communications & Training Specialist is responsible for translating complex product functionality into clear, usable training, documentation, and communications for both internal and external audiences. This role ensures that teams and customers understand how our products work, how they are changing, and how to use them effectively.

This individual partners closely with Product Managers, Engineering, Sales, Customer Success, Support, Professional Services, and Marketing to deliver accurate, timely, and consistent product education and technical communications across the product portfolio. The ideal candidate is a strong communicator who can translate complex product functionality into clear, accessible training materials and experiences. They operate with consistency, quality, and empathy for learners with different roles and skill levels.

JOB RESPONSIBILITIES

Internal Training & Enablement

• Design and deliver technical product training for internal teams, including onboarding, release readiness, and role-specific deep dives.

• Develop structured learning paths for Sales, Support, Customer Success, Implementation, Clinical, and other internal teams.

• Facilitate live training sessions (virtual or in-person) and create self-paced learning modules.

• Partner with Product Managers to understand upcoming releases and technical changes.

Documentation & Knowledge Management

• Own the creation, structure, and quality of product documentation, including:

o User guides

o Internal knowledge base articles

o Release notes / “What’s New” updates

o Quick-reference guides

o Video walkthroughs

• Ensure documentation is accurate, consistent, and updated with every release in partnership with Product Managers.

• Establish documentation standards, templates and governance processes.

External Training & Education

• Develop and deliver technical training for customers, partners, and other external audiences as needed.

• Create scalable external training assets such as technical guides, videos, FAQs, and onboarding documentation.

• Ensure external training content is accurate, technically sound, and tailored to audience needs.

Technical Product Communications

• Own internal technical communications related to product releases, enhancements, and changes (e.g., release notes, technical summaries, “What’s New” updates).

• Support external-facing technical communications in collaboration with Marketing and Customer Success.

• Ensure consistent technical terminology, messaging, and clarity across all training and documentation.

• Translate technical updates into clear explanations of functionality, impact, and usage.

Operational Excellence & Continuous Improvement

• Maintain a training and communications calendar aligned with product release schedules.

• Track training effectiveness, content usage, and feedback to continuously improve materials.

• Identify gaps in product understanding and proactively address them through training or documentation.

• Act as the voice of internal and external users, providing feedback to Product and Engineering on clarity and usability.

KNOWLEDGE & REQUIREMENTS

Required:

• 4+ years' experience in training, enablement, instructional design, product documentation, or customer-facing product roles.
• Strong written and verbal communication skills, with the ability to simplify complex concepts and technical details.
• Experience building structured content such as guides, decks, scripts, or e-learning materials.
• Confident in delivering live training sessions to groups of varying sizes.

Preferred:

• Experience in healthcare, pharmacy, payer, life sciences, or health-tech environments.
• Familiarity with product development processes and product releases.
• Experience using LMS systems, documentation platforms, or video creation tools.

EDUCATION REQUIREMENTS

• Minimum years of work experience: 4 years
• Minimum level of education or education/experience: Bachelor's Degree in Training & Development (Preferred)

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match

JOB SUMMARY

The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.

The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.

RESPONSIBILITIES

Commercialization Leadership

• Serve as the central point of coordination for all commercialization efforts across the product portfolio.

• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.

• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.

Cross-Functional Orchestration

• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.

• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.

• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.

Product Manager Support

• Partner closely with Product Managers to support commercialization tasks like:

• Pricing and packaging updates
• Sales enablement needs
• Enabling professional services
• Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.

Launch Execution & Readiness

• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).

• Track progress against key commercialization milestones and proactively escalate risks.

• Own internal communication of what is launching, when, and why it matters.

Operational Excellence

• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.

• Standardize tools, templates, and KPIs used across product lines.

• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.

Market & Business Alignment

• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.

• Provide input into quarterly and annual planning on commercialization capacity and readiness.

• Support forecasting and resource planning for upcoming launches.

The Marketing Manager, Digital Marketing is responsible for executing Outcomes’ digital go-to-market engine across pharmacy, payer, and pharma. This role drives the planning, execution, and optimization of digital campaigns that generate awareness, engagement, and qualified opportunities for the Sales organization.

Working in close partnership with Product Marketing, Marketing Operations, and Sales, this role ensures that digital channels are used to deliver the right message to the right buyer at the right time, and that performance is continuously optimized based on real pipeline and revenue impact.

This role does not own brand strategy or product positioning; it owns digital execution and performance across Outcomes’ go-to-market motions.

ESSENTIAL DUTIES & RESPONSIBILITIES

Campaign Execution & Digital Demand:

• Execute multi-channel digital campaigns (email, paid media, web, retargeting, and marketing automation) in support of pharmacy, payer, and pharma go-to-market priorities.

• Translate Product Marketing strategy and campaign plans into high-performing digital programs.

• Ensure campaigns are launched on time, targeted correctly, and aligned with Sales priorities.

Lead & Opportunity Generation:

• Manage digital lead capture, nurture, and conversion programs to support sales development and field sales motions.

• Work with Sales and Marketing Operations to ensure digital leads are routed, tracked, and followed up appropriately.

• Optimize conversion paths from engagement to qualified opportunity.

Channel & Funnel Optimization:

• Own Outcomes’ digital funnel, including website performance, landing pages, email programs, and paid channels.

• Run A/B testing and continuous optimization to improve conversion, engagement, and lead quality.

• Ensure digital experiences support long-cycle, high-touch sales motions common in healthcare and enterprise pharmacy.

Performance & Optimization:

• Partner with Marketing Operations & Analytics to track campaign effectiveness, pipeline influence, and ROI.

• Use data to identify what is working, what is not, and where investment should be adjusted.

• Support experimentation across channels, audiences, and messages to drive continuous improvement.

Cross-Functional Collaboration:

• Work closely with Product Marketing to ensure campaigns reflect current positioning, launches, and sales priorities.

• Coordinate with Content and Creative resources to ensure assets are available and aligned to campaigns.

• Align with Sales on campaign timing, targeting, and follow-up to maximize impact.

KNOWLEDGE & REQUIREMENTS

• Experience in B2B digital marketing, demand generation, or marketing automation

• Experience running digital campaigns in a healthcare, SaaS, or enterprise technology environment

• Strong understanding of long-cycle sales funnels, lead qualification, and sales alignment

• Experience with marketing automation, CRM integration, and digital analytics

• Data-driven mindset with a focus on performance, experimentation, and optimization

EDUCATION & EXPERIENCE REQUIREMENTS

• Minimum years of work experience: 5 years

• Minimum level of education or education/experience: Bachelors or equivalent work experience

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent sitting in stationary position at a desk
• Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
• Occasional twisting of body
• Occasional reaching by extending hands and arms in any direction
• Occasional lifting, pulling, or pushing

What’s In It For You?

• Medical, Dental and Vision Plans
• Voluntary Benefits
• HSA & FSA
• Fertility & Family Planning Benefits
• Paid Parental Leave
• Adoption Assistance Program
• Employee Resource Groups
• Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
• 11 Paid Holidays
• Corporate Wellness Program
• 401(k) plan offering both pre‑tax and Roth contributions, plus an employer match

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Sika is looking for a Technical Service Representative to join its growing team in the Kansas City, Missouri area. The TSR is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager.

Specific Responsibilities:

• Training of applicators to properly and efficiently install Sika Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.
• Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.
• Conducting final inspections for technical acceptance for warranty issuance.
• Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.
• Advising Technical Manager concerning progress, issues, problems project needs.
• Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.
• Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
• Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
  
  

• High School Diploma, preferably Associate degree
• 2-5 years of work experience in the roofing industry
• Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
• Good written and verbal communication skills
• Ability to travel extensively within the region, some overnight travel (via car, train and plane)
• Computer literacy
  
  

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Vendor Manager (Recruiting Residential Property Maintenance Contractors - HVAC, Plumbing, Handyman, Electrical, Appliance Repair, etc.)

Are you looking to join one of Kansas City's fastest growing companies?

Lula’s mission is to make maintenance easy for residents and property managers nationwide. In just four years, we’ve expanded to 50+ markets, built a high-impact team of 100+, and earned recognition as a Proptech award winner and one of America’s fastest-growing companies. We’re a high-energy, customer-obsessed group ready to welcome new talent.

Accolades:

Ingram Business Magazine’s 2025 Fastest Growing Company in Kansas City

Ranked 373 Inc. 5000 Fastest Growing Private Companies in the United States

Proptech Breakthrough’s Work Order Management Solution of the Year

Lula Core Values:

• We are customer obsessed.
• We think differently.
• We hustle.
• We finish what we start.
• We care for one another.

Position

The Vendor Manager will be responsible for maintaining Lula's community of skilled trade vendors throughout the U.S. In this position candidates will be responsible for:

• Recruiting new vendors to join Lula's network
• Guide prospective vendors through Lula's onboarding and compliance process
• Manage ongoing relationships with vendors
• This role will require excellent client relationship and communication skills

What a typical day looks like:

• Contact maintenance contractors via phone (nationwide) to discuss Lula’s unique value proposition
• Use data on service provider accounts to distribute work to the most qualified pros and to identify opportunity areas within the markets you manage
• Educate service providers on how to engage with the consumers who are putting in service requests
• Effectively guide service providers through the vetting and onboarding process to become a Lula approved provider
• Maintain open lines of communication with providers including in-person, phone and e-mail correspondence

Lula has a positive collaborative environment. A few of our supportive benefits:

• A positive and inspiring team environment that offers support and camaraderie throughout your career.
• Professional growth and internal promotion opportunities due to continuous organizational growth.
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
• Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.

To join our team, you’ll need:

• A positive, solutions focused attitude
• Excellent verbal and written communication skills
• Effective prioritization and time management skills
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information
• Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-energy startup environment without being distracted
• Balance working independently while being part of a team
• Perform all essential job functions with or without reasonable accommodation
• 2 - 4 years of experience in sales, client relations, customer service or a related field

Job Type: Full-time

Pay: $62,000 - $67,000 per year + Commission

Supplemental pay:

• Bonus opportunity

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Base Salary + Variable Comp

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Preferred in our Overland Park Kansas office, but open to remote

Check us out!

This is not a traditional Executive Assistant role.

We run a high-volume real estate business. The sales side moves fast. Listings, buyers, and decisions come quickly. The purpose of this role is to bring order, visibility, and follow-through so the entire team can stay focused on their most important work.

If you need constant direction, reassurance, or perfect instructions, this will not be a fit.

If you are calm under pressure, take ownership naturally, and find real satisfaction in helping others succeed, keep reading.

Inbox & Communication

• Full inbox triage authority

• Clear rules for what reaches leadership and what doesn’t

Calendar Protection

• Protect selling time for leadership and team members

• Re-route distractions

• Keep days realistic and productive

Listing & Buyer Pipeline

• Complete visibility and accuracy

• Updated daily without leadership involvement

• Flag issues early so they don’t become problems

Gatekeeping & Accountability

• Manage vendors, agents, and internal requests

• Help prevent over-promising

• Keep commitments visible and on track

This role supports every team member. Your success is measured by how well others are able to stay in their highest-value work.

• You stay steady when things move quickly

• You fix problems without drama

• You communicate clearly and directly

• You’re comfortable pushing back respectfully

• You feel rewarded when your work helps others succeed

• You take pride in operational excellence

• You need frequent reassurance

• You take feedback personally

• You prefer slow, highly structured environments

• You want a purely supportive role without ownership

• Operations or project management

• Executive assistant to a founder or senior leader

• Real estate transaction coordination

• Law firm, medical practice, or small business operations

• Teaching or coaching backgrounds used to managing complexity

Sound judgment, emotional steadiness, and professionalism are essential in this role.

• $70,000 annual salary

• $250/month health & wellness stipend

This is a long-term role. Increased responsibility and compensation are tied to demonstrated impact over time, not quick milestones.

We don’t offer traditional corporate benefits.

We do offer trust, authority, and the opportunity to grow with the business.

Please skip a generic cover letter.

Instead, answer this question:

“Tell us about a time you stepped into a busy or disorganized environment and helped others stay focused on what mattered most. What did you take ownership of first?”

Clear, specific answers matter.

If you enjoy creating clarity, supporting high performers, and keeping a team operating at a high level, we’d like to hear from you.

Overview:

AmTrust is a major player in the commercial P&C market and the third largest workers' compensation provider in the U.S. Our small business insurance product suite continues to expand with Cyber, BOP, Employment Practices Liability Insurance (EPLI), Package and other core coverages and capabilities, including more middle-market and large accounts.

As a Workers’ Compensation Claims Examiner Associate, you'll dive into investigating and resolving employee injury claims. You'll be the key link between injured workers, healthcare providers, employers, and legal teams, ensuring fair and efficient claim handling. Master examination by assessing liability through detailed evaluations, hone investigation skills by interviewing claimants and reviewing medical files and sharpen negotiation tactics for fair claim resolutions. Ultimately, you'll confidently settle claims using your investigative insights.

Note, this is an in-office opportunity out of our Overland Park, KS office.

Responsibilities:

At AmTrust, we are excited about fostering organic growth and promoting from within! This training program is your gateway to an exciting Claims career journey. Our commitment to your growth doesn't stop when the training ends. AmTrust is dedicated to continually nurturing and training all adjusters to advance their careers in claims. Whether you're eager to climb the ranks in adjusting or aspire to leadership roles, we're here to develop top-notch adjusters and future leaders through this rewarding program!

Qualifications:

Requirements

• 4-year degree OR 3 years of relevant experience – ideal candidate for the role is a recent graduate or early-career professional interested in a dynamic, intellectually engaging role.
• Strong analytical, communication, and problem-solving skills.
• Strong organizational abilities and attention to detail.
• Ability to work collaboratively and independently in a fast-paced environment.
• Interest in building a long-term career in insurance or claims management.

Benefits

• 15-22 Paid Holidays and 18 days of PTO.
• Monday through Friday work schedule – no nights or weekends required.
• 401k Savings Plan
• Medical, Dental and Vision Health Benefits – including spouses and children.
• Internal Wellness Program with yearly discounts and incentives.
• Paid training and State Licensure.

Why Claims?

A Claims career is dynamic and intellectually stimulating, enhancing your skills in policy interpretation, legal understanding, and medical expertise. You’ll collaborate with defense attorneys, engage in trials and mediations, and hone investigative, analytical, and negotiation skills. Exposed to facets like Underwriting, Loss Control, Managed Care, and SIU, Claims opens diverse career paths with technical and leadership growth—perfect for making an impact and building a lasting career.

Why Insurance?

AmTrust provides insurance protection, warranty programs and risk management expertise to small businesses, professional and financial services firms, retailers, and manufacturers worldwide. The insurance industry is vital for economic stability, offering financial protection and career opportunities with $932.5 billion in premiums and 2.98 million US employees in 2024. Careers include Claims, Loss Control, Underwriting, Actuary, and Sales, with resilience to economic fluctuations and skills transferable across sectors.

The expected salary for this role is $26.50/hr.

Please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

What We Offer:

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.