Jobs in Laguna Niguel
247 positions found — Page 9
The Technical Customer Support Representative II provides intermediate-level technical support and customer assistance via phone, email, and chat. This role supports customers with product installation, configuration, troubleshooting, maintenance, and general product usage while delivering a high-quality customer experience.
The incumbent applies strong product knowledge, sound judgment, and problem-solving skills to resolve issues efficiently, escalate complex cases as needed, and support continuous product improvement. This position works under moderate supervision and has attained full proficiency within a defined area of responsibility.
This role supports the organization’s core objectives, including safe and responsible diver acquisition and retention, member growth, financial sustainability, and global alignment.
WHAT YOU WILL DO
(Other duties may be assigned)
Technical Support & Troubleshooting
- Diagnose and identify root causes of customer-reported issues using internal systems, customer data, and collaboration with cross-functional teams.
- Provide real-time troubleshooting support during customer interactions and submit service requests to Product & Technology teams when escalation is required.
- Coordinate follow-up with customers when issues cannot be immediately resolved, setting clear expectations and timelines.
- Educate customers on alternative solutions or workarounds while issues are under review.
- Partner with Product teams to provide user SQA testing feedback in support of product and project development.
Customer Experience & Communication
- Deliver a high-quality customer experience by actively listening, asking clarifying questions, and accurately assessing customer needs.
- Build customer loyalty through timely and effective follow-up on service requests and issue resolution.
- Monitor and communicate service request status using tools such as Zendesk and Salesforce.
- Serve as an advocate for members and customers by escalating trends or recurring issues to senior team members or relevant departments as appropriate.
- Respond to member and consumer inquiries related to eLearning, eCards, online accounts, application status, and related services.
Documentation & Workflow Management
- Accurately document customer interactions, including inquiries, actions taken, and outcomes, in designated systems.
- Manage assigned workflows, service queues, and membership or student accounts to meet established service levels.
- Review, coordinate, and process service requests across all membership levels in a timely manner.
- Provide daily reports on assigned processes and performance metrics, as directed.
Team & Department Support
- Support departmental workload fluctuations, including ticket management, processing, filing, image verification, callouts, and email support.
- Participate in training and continuous learning to maintain proficiency in tools, systems, and products.
- Maintain strict confidentiality regarding sensitive customer and employee information.
- Adhere to all company policies and procedures, including those outlined in the PADI Employee Handbook.
WHAT YOU WILL NEED TO BE SUCCESSFUL
Education and Experience
- High school diploma or General Education Degree (GED) required.
- Minimum 1 year of customer service and technical support experience, or an equivalent combination of education and experience.
Technical Knowledge & Skills
- Demonstrated analytical skills to diagnose technical issues and determine appropriate resolutions.
- Ability to clearly document technical issues, findings, and resolutions.
- Proficiency in troubleshooting digital products, applications, and systems.
- Working knowledge of Microsoft Office applications.
- Experience using Zendesk and Salesforce preferred.
Language & Communication Skills
- Ability to read, analyze, and interpret business documentation, technical procedures, and regulations.
- Ability to draft reports, business correspondence, and procedural documentation.
- Ability to communicate effectively with customers, managers, and cross-functional partners.
- Fluency in a second language is a plus.
Reasoning Ability
- Ability to apply common-sense understanding to carry out detailed instructions in written, oral, or diagram form.
- Ability to solve practical problems and adapt to situations with limited standardization.
- Ability to interpret and follow instructions in multiple formats.
Behavior Competencies
- Demonstrates professionalism, accountability, and collaboration in support of team objectives.
- Follows established procedures and accepts constructive feedback.
- Interacts respectfully and effectively with coworkers and customers.
- Contributes to a positive, inclusive, and productive team environment.
Other Skills and Abilities
- Strong written and verbal communication skills.
- Excellent organizational and time-management skills with the ability to prioritize tasks.
- Detail-oriented with a high level of accuracy.
- Professional phone presence and customer-focused demeanor.
- Ability to multitask, adapt to change, and work effectively under pressure.
- Strong interpersonal, negotiation, and conflict-resolution skills.
- Demonstrated commitment to customer satisfaction and service excellence.
- Typing proficiency of approximately 75 words per minute.
- Cultural awareness and sensitivity when interacting with a diverse global customer base.
WHO WE ARE
Founded in 1966, PADI has spent nearly six decades shaping the future of scuba diving, consistently raising the bar for the industry we love. We know who we are as a company, yet we continually evolve, keeping our mission fresh, modern, and relevant. One thing that never changes is our commitment to being “The Way the World Learns to Dive.”
With over 30 million divers certified worldwide, more than any other scuba diving agency, we are proud to live our purpose every day: Seek Adventure, Save the Ocean.
We foster a work environment that values individual contributions while thriving on collaboration to achieve shared business objectives. Our leadership team supports a healthy work-life balance through flexible hours and comprehensive benefits.
If this role excites you and you meet the requirements above, we would love to get to know you! Learn more about us at note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's Privacy Notice please go to
Job Title: Electro-Mechanical Assembler
Location: Lake Forest, CA
Pay Rate: $25/hr
Schedule: Monday-Friday
Required Skills & Experience
• Minimum of 5+ years as an electro-mechanical assembler
• Ability to operate a personal computer including using a Windows based operating system and related software
• Experienced with MRP and MES systems (Oracle, SAP, etc)
• Experienced in reading mechanical drawings/schematics
Nice to Have Skills & Experience
• IPC620 and IPC610 Certification strongly preferred, can be active or expired
Job Description
Essential Duties & Responsibilities:
• Work from layout drawings, point to point wire lists, and wiring schematics.
• Electro-mechanical assembly, some assemblies may require lifting of 25-50lbs to perform rework.
• Follow technical instructions and work instructions
• Adhere to all safety rules, use and ensure that workers use the required protective equipment.
• Analyze and Interpret schematics and BOMs
• Discerning quality of parts and materials used in production.
• Inventory parts and tools used in the assembling process.
• Perform Preventative Maintenance on rework equipment
• Analyze and Interpret schematics and BOMs
• Maintain 5S order and cleanliness in the assigned area at all times
• Work under direct, close supervision of the lead or supervisor
• All other duties as assigned
Payroll/HR Specialist – Onsite, Lake Forest, CA
Location: Lake Forest, CA (Onsite, full-time)
Schedule: Monday–Friday
Compensation: $27 to $30 per hour
About the Role
We are seeking an experienced Payroll/HR Specialist to support day‑to‑day HR operations with a strong focus on payroll accuracy, compliance, and employee support. This role will be the primary onsite point of contact for employees and will manage payroll through ADP Workforce Now (ADP WFN), annual open enrollment, and general HR administrative functions.
Key Responsibilities
• Process full‑cycle payroll using ADP Workforce Now, ensuring accuracy and compliance
• Maintain employee records, new hire onboarding documentation, and HRIS updates
• Serve as the primary onsite employee point of contact for HR and payroll questions
• Support benefits administration, including annual open enrollment and ongoing changes
• Assist with employee status changes, audits, verifications, and reporting
• Ensure compliance with federal, state, and local labor laws
• Partner with management on HR initiatives, employee relations, and process improvements
• Generate payroll and HR reports as needed
Qualifications
• Bachelor’s degree required (HR, Business Administration, or related field preferred)
• 2–4+ years of payroll and HR experience
• Proficiency with ADP Workforce Now (ADP WFN) required
• Experience supporting benefits administration and open enrollment
• Strong understanding of payroll regulations and HR best practices
• Excellent communication, confidentiality, and customer‑service orientation
• Ability to work onsite daily in Lake Forest, CA
Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
Join Yorke Engineering, LLC, an Environmental Consulting leader in California that implements Environmental Engineering and Compliance solutions for our clients throughout California. Our mission is to solve environmental compliance problems for industrial and governmental/infrastructure facilities. We are a growing and dynamic organization of highly respected professionals. Yorke Engineering, LLC has assisted over 2,000 client organizations with their Air Quality and Environmental Compliance, Engineering, and Permitting needs. Our philosophy is to efficiently help government and industrial customers with the complex array of environmental laws and regulations. From simple permits to complex agency negotiations, from small companies to the largest of California’s organizations, Yorke successfully solves our clients’ Air Quality and Environmental challenges. Our team has over 1,000 years of combined environmental experience and consists of engineers and scientists that specialize in Air Quality, Waste, Water, CEQA, Safety, and Industrial Hygiene.
We are looking for a sharp Sr. Air Quality Engineer/Scientist (Environmental Permitting and Compliance Specialist) to join our team in Southern CA. This is a full-time position from any of our Southern CA offices (Diamond Bar, Long Beach, Los Angeles, San Juan Capistrano, San Diego, Ventura, or Riverside) during our normal business hours. We offer competitive salaries, a full benefits package including Paid Time Off, Holidays, Full Medical/Dental/Vision, along with a 401k program with a generous company match.
Position Summary:
The Sr. Air Quality Engineer/Scientist (Environmental Permitting and Compliance Specialist) performs professional engineering work, leading and executing the compliance and permitting functions in relation to Air Quality Regulations and Compliance. This candidate will be reviewing processes and equipment, analyzing permit-related technical and regulatory issues, and communicating those analyses within Yorke, the client organization, with government agencies and with the public at large. The work is challenging, broad in scope, and variable from project to project. The position involves effective communication, decision-making, and time management. The candidate performs other duties as required or assigned.
This is a Senior to Principal level position. Positions at this level are assigned to perform the more complex and sensitive duties in the occupational field. The employee in this position may be assigned to train and mentor other employees and/or monitor work produced by other employees.
The candidate qualifications we are seeking include:
- 10-20+ years of work experience in the Air Quality and/or Environmental industry in an engineering role (preferably in a consulting environment);
- Experience in the environmental services industry focusing on leading Air Quality services:
- Process and equipment review;
- Air quality permitting under SCAQMD and other Air Districts, including Title V Permitting;
- RECLAIM implementation and reporting;
- Annual Emissions Reporting;
- Air Dispersion Modeling;
- Air Quality Assessments including Data Analysis and Emission Inventories;
- General Air Quality Compliance for facilities in CA.
- Ability to manage and lead active team members on project teams towards project completion within project scope, budget and schedule and ensure quality work product and deliverables;
- Ability to manage successful relationships with clients, staff, and regulators through effective communication and expertise by fostering a collaborative environment without losing focus of quality;
- Proven track record or desire to engage in successful regulatory work in dealing with the SCAQMD, EPA, CARB and/or other similar regulatory agencies;
- Experience working on-site at client facilities;
- Prepare reports and submissions in timely manner;
- Experience with handling highly technical data and technical data interpretation;
- Highly motivated to continue working in Air Quality environmental field and expand their knowledge and experience;
- CA Regulatory/Compliance experience is required.
Job Requirements:
- B.S or M.S. degree in Chemical Engineering, Environmental Engineering, or Mechanical Engineering, or other relevant technical degrees from an accredited college (minimum GPA of 3.0);
- Ability to work collaboratively in a team fashion, handle several projects at once, prioritize work, and work efficiently;
- Desire to train and share technical expertise in environmental rules and regulations with clients and team members;
- Excellent oral and written communications skills;
- Experience in conflict resolution and crisis management;
- Track record of successful analysis, interpretation, and application of rules and regulations towards practical solutions;
- Ability to think critically and develop solutions;
- Strong Microsoft Excel, Word, Outlook, and Powerpoint skills (required);
- Microsoft 365 Applications, including Sharepoint (a plus)
- P.E. Certification (a plus).
Border Patrol Agent (BPA)
- Experienced (GL-9 GS-11) NEW RECRUITMENT AND RETENTION INCENTIVES! Check out these higher-salaried federal law enforcement opportunities with the U.S.
Customs and Border Protection.
Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) employment opportunities if you have current or prior law enforcement experience.
This experience could have been gained as part of a military police assignment or as a member of a state or local law enforcement organization.
Look at the duties and responsibilities section below to see if you are interested in these federal law enforcement opportunities and review the qualifications section below to see if you are qualified.
DON'T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S.
Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences.
Relocation may be required.
The U.S.
Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay and exceptional federal benefits, now is the time to make your move.
U.S.
Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits: Salary for newly appointed law enforcement Border Patrol Agents varies from: Base Salary: GL-9/GS-11 $63,148
- $120,145 per year Locality Pay: Varies by duty location.
Overtime Pay: Up to 25% Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others.
A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014.
This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12.
You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.
All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.
*Recruitment Incentive
* Newly appointed Border Patrol Agents (as defined in 5 CFR 575.102 ) will be offered up to a $20,000 incentive.
The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location.
Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive
* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities: As a BPA, you will be part of our 60,000 workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity.
Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include: Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications: GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as: Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.
GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as: Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.
Other Requirements: Citizenship : You must be a U.S.
Citizen to apply for this position.
Residency : You must have had primary U.S.
residency (including protectorates as declared under international law) for at least three of the last five years.
Age Restriction : In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions.
Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03.
The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C.
8336(c) or Title 5 U.S.C.
8412(d).
Veterans' Preference : You may also be eligible for an excepted service Veterans' Recruitment Appointment (VRA).
The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training : After you are hired, you will be detailed to the U.S.
Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses.
Border Patrol work requires the ability to speak and read Spanish, as well as English.
Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.
How to Apply: Click the Apply button on this site.
You will be linked to the CBP Talent Network registration page.
For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application.
Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit.
You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.
If you have questions about the application process, contact a recruiter through the U.S.
Border Patrol page: /s/usbp.
NOTE: As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
We are looking for remote participants to review financial advice related to budgeting, saving money, and improving spending habits.
In this role you will explore different strategies people use to manage their finances and identify which ideas are the most helpful in real life.
Tasks include reviewing simple financial tips, evaluating money-saving strategies, and providing feedback on budgeting approaches.
The role is remote and open to anyone with an interest in personal finance or household budgeting.
Remote working/work at home options are available for this role.
We are hiring remote contributors to review consumer finance content focused on budgeting and money-saving strategies.
Your role will involve reading short financial guidance pieces and providing feedback on their usefulness for people managing tight budgets. You may also identify which tips are the most practical for everyday situations.
This position is ideal for people interested in personal finance, budgeting, or improving financial literacy.
The work is flexible and completed online.
Remote working/work at home options are available for this role.
We are looking for people who are interested in personal finance and budgeting. In this role you will review practical money-saving strategies and provide feedback on budgeting ideas for everyday households.
You will look at different financial habits, common spending patterns, and simple ways people manage money when budgets are tight. The work is simple and can be done online.
Responsibilities include reviewing budgeting advice, identifying useful money-saving ideas, and sharing your opinion on which strategies are most helpful.
No professional experience is required, but an interest in personal finance, saving money, or budgeting is helpful.
This is a remote opportunity and can be completed from home.
Remote working/work at home options are available for this role.
We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.
You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.
The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.
No formal finance background is required.
Remote working/work at home options are available for this role.
As a Cook at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled.
Competitive Pay Medical/Dental/Vision/401K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities
*Benefit Eligibility will vary by position Site Specific Perks Free On-Site Parking Discounted meals, complimentary soft drinks Department celebrations Associate Appreciation Week Monthly associate recognition and reward programs Company branded winter coat, uniform, and work shoe stipend provided Discounted Bus Pass Carpool Incentives As a Cook, a typical day will include: Operates ovens, stoves, grills, microwaves, and fryers to prepare foods.
Maintains up-to-date knowledge of company food safety programs.
Cooks all potentially hazardous food to correct temperatures following HACCP guidelines.
Follows all food safety and handling policies and procedures.
Sets up and breaks down workstation with required tools, equipment, or supplies.
Guest Experience and Company Standards Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cook at MVW: Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
