Jobs in Ladera Ranch, CA

Job Description: Regional HR Manager (Employee Relations Focus)

Job Title: Regional HR Manager (Employee Relations Focus)

Location: On-site in Ladera Ranch, CA 92694

Reports to: Director, Field Human Resources

Department: Human Resources

FLSA Status: Exempt

Job Purpose

The Regional HR Manager serves as a strategic HR partner to field leadership, delivering high-impact support across employee relations, compliance, leave management, and HR program execution. This role is critical to ensuring consistent application of HR policies and practices across ALKEME’s growing footprint. The Regional HR Manager will operate independently within their assigned region and will not have direct reports.

Key Responsibilities

1. Strategic HR Partnership

• Serve as a trusted advisor to regional business leaders on HR matters including workforce planning, organizational changes, and talent development.
• Align HR strategies with business goals to support growth, performance, and engagement.

2. Employee Relations & Investigations

• Lead investigations into employee concerns, policy violations, and workplace conflicts.
• Provide guidance on performance management, disciplinary actions, and terminations.
• Ensure fair, consistent, and legally compliant resolution of employee issues.

• 3. Leave Management & Compliance
• Administer and track employee leaves (FMLA, ADA, state-specific programs) in coordination with centralized HR support.
• Ensure compliance with federal, state, and local employment laws and internal policies.
• Support audits and reporting requirements as needed.

4. HR Program Execution

• Implement enterprise-wide HR initiatives such as performance reviews, engagement surveys, and training programs.
• Support onboarding, offboarding, and employee lifecycle processes in partnership with HR Operations.
• Promote ALKEME’s culture and values through field-level engagement and communication.

5. Organizational Support

• Provide input on organizational structure, role design, and workforce transitions.
• Partner with Talent Acquisition and HR Centers of Excellence to support hiring, retention, and development efforts.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 4+ years of progressive HR experience, preferably in a multi-site or field-based environment.
• Strong background in employee relations, compliance, and HR operations.
• Experience in the insurance industry is preferred, but not required.

Knowledge, Skills & Abilities

• In-depth knowledge of employment law and HR best practices.
• Strong interpersonal and communication skills with the ability to influence without authority.Ability to manage multiple priorities across a geographically dispersed workforce.
• Proficiency in HRIS systems and case management tools.

Working Conditions

• This role requires regular travel within the assigned region (up to 25%).

Executive Creative Director – QSR + CPG Client | $100MM+ Portfolio

Reports to: VP, Brand & Creative

Department: Marketing

Location: Hybrid – San Clemente, CA

OVERVIEW

The Executive Creative Director defines and executes our client’s creative vision across Brand, CPG, and Restaurant business lines—translating brand strategy into cohesive creative systems, scalable toolkits, and high-impact campaigns that show up consistently across physical and digital environments.

The ECD ensures design excellence across packaging, franchise/restaurant assets, innovation launches, content, and seasonal brand activations. This role bridges creative craft with operational rigor—mentoring designers, elevating visual storytelling, and delivering a unified creative POV across paid, owned, earned, and retail channels.

The ideal candidate brings a foundation in lifestyle/food/restaurant/experiential categories and an agency-level creative bar, with the maturity to operate as a key in-house creative partner to Brand Marketing, Restaurant/Franchise, Innovation/CPG, Digital/Lifecycle, and Web teams.

KEY ACCOUNTABILITIES

Creative Vision, Systems & Identity

• Execute the creative expression of the brand across CPG, Restaurant, digital, and experiential touchpoints.
• Translate brand strategy, identity principles, and messaging platforms into scalable visual systems and guidelines.
• Ensure unified creative across seasonal campaigns, packaging, and franchise asset kits.
• Collaborate with VP Brand & Creative on evolution of brand narrative, visual language, and cultural relevance.
• Uphold design excellence and consistency while fostering experimentation and innovation.

Campaigns, Content & Channel Execution

• Lead creative for seasonal campaigns, innovation launches, and priority business initiatives.
• Direct content development across paid/owned/earned channels—including social, paid media, CRM, lifecycle, and influencer content.
• Oversee photo/video production and asset libraries to support omnichannel marketing and store/franchise needs.
• Partner with Content & Digital Marketing to align creative with performance goals, editorial calendar, and media strategy.

Packaging, Innovation & CPG Integration

• Collaborate with VP Brand & Creative and CPG/Innovation teams on packaging systems, formats, and refreshes.
• Ensure packaging reflects category positioning, brand equities, and innovation architecture.
• Maintain a systems-based approach to packaging updates—to avoid isolated redesigns and strengthen portfolio unity.
• Support retailer, merchandising, and shopper needs through differentiated and shelf-impactful design.

Environmental, Restaurant & Franchise Creative

• Own creative for franchise/restaurant brand assets, including menus, signage, merchandising, and in-store storytelling.
• Develop creative toolkits and localization systems for multi-market and franchise scaling.
• Partner with Restaurant teams on experiential elements, LTOs, and guest journey touchpoints.

Cross-Functional Partnership

• Translate brand strategy into actionable briefs and design outputs that ladder to business outcomes.
• Interface with Integrated Marketing, Digital/Lifecycle, Web, Retail/Franchise, Product/Innovation, and CPG partners.
• Communicate the “why” behind creative decisions—linking brand expression to commercial value and performance metrics.
• Support agency collaboration, content partners, and production vendors.

Creative Operations, Governance & Standards

• Co-build creative governance systems, toolkits, and guidelines with VP Brand & Creative.
• Establish review workflows, approvals, and creative QA to maintain consistency and reduce rework.
• Manage internal and external creative resources and budgets, ensuring efficient production.
• Support capability-building through processes, templates, and systems that enable scale as the brand expands into new markets.

Leadership & Team Development

• Mentor, elevate, and coach the Creative Studio (Art, Design, Content).
• Foster a culture of curiosity, accountability, craft, and collaboration.
• Provide structured, actionable feedback that improves both final output and creative thinking.
• Champion high creative standards that enhance brand equity and business impact.

ESSENTIAL QUALIFICATIONS

• 12+ years creative leadership experience in agency, in-house, or hybrid creative environments.
• Portfolio demonstrating excellence in food/restaurant, lifestyle, experiential, or CPG strongly preferred.
• Experience directing integrated campaigns across digital, paid, OOH, experiential, retail, and packaging.
• Demonstrated success working cross-functionally with Marketing, Innovation, Product, Retail/Franchise, and Digital teams.
• Deep craft in both conceptual creative and systems-driven design.
• Strong verbal and visual storytelling ability; comfortable presenting to senior leadership.
• Proven ability to build teams, mentor talent, and manage production partners.
• Bachelor’s degree in design/visual arts (or equivalent experience) preferred.

The Technical Customer Support Representative II provides intermediate-level technical support and customer assistance via phone, email, and chat. This role supports customers with product installation, configuration, troubleshooting, maintenance, and general product usage while delivering a high-quality customer experience.

The incumbent applies strong product knowledge, sound judgment, and problem-solving skills to resolve issues efficiently, escalate complex cases as needed, and support continuous product improvement. This position works under moderate supervision and has attained full proficiency within a defined area of responsibility.

This role supports the organization’s core objectives, including safe and responsible diver acquisition and retention, member growth, financial sustainability, and global alignment.

WHAT YOU WILL DO

(Other duties may be assigned)

Technical Support & Troubleshooting

• Diagnose and identify root causes of customer-reported issues using internal systems, customer data, and collaboration with cross-functional teams.
• Provide real-time troubleshooting support during customer interactions and submit service requests to Product & Technology teams when escalation is required.
• Coordinate follow-up with customers when issues cannot be immediately resolved, setting clear expectations and timelines.
• Educate customers on alternative solutions or workarounds while issues are under review.
• Partner with Product teams to provide user SQA testing feedback in support of product and project development.

Customer Experience & Communication

• Deliver a high-quality customer experience by actively listening, asking clarifying questions, and accurately assessing customer needs.
• Build customer loyalty through timely and effective follow-up on service requests and issue resolution.
• Monitor and communicate service request status using tools such as Zendesk and Salesforce.
• Serve as an advocate for members and customers by escalating trends or recurring issues to senior team members or relevant departments as appropriate.
• Respond to member and consumer inquiries related to eLearning, eCards, online accounts, application status, and related services.

Documentation & Workflow Management

• Accurately document customer interactions, including inquiries, actions taken, and outcomes, in designated systems.
• Manage assigned workflows, service queues, and membership or student accounts to meet established service levels.
• Review, coordinate, and process service requests across all membership levels in a timely manner.
• Provide daily reports on assigned processes and performance metrics, as directed.

Team & Department Support

• Support departmental workload fluctuations, including ticket management, processing, filing, image verification, callouts, and email support.
• Participate in training and continuous learning to maintain proficiency in tools, systems, and products.
• Maintain strict confidentiality regarding sensitive customer and employee information.
• Adhere to all company policies and procedures, including those outlined in the PADI Employee Handbook.

WHAT YOU WILL NEED TO BE SUCCESSFUL

Education and Experience

• High school diploma or General Education Degree (GED) required.
• Minimum 1 year of customer service and technical support experience, or an equivalent combination of education and experience.

Technical Knowledge & Skills

• Demonstrated analytical skills to diagnose technical issues and determine appropriate resolutions.
• Ability to clearly document technical issues, findings, and resolutions.
• Proficiency in troubleshooting digital products, applications, and systems.
• Working knowledge of Microsoft Office applications.
• Experience using Zendesk and Salesforce preferred.

Language & Communication Skills

• Ability to read, analyze, and interpret business documentation, technical procedures, and regulations.
• Ability to draft reports, business correspondence, and procedural documentation.
• Ability to communicate effectively with customers, managers, and cross-functional partners.
• Fluency in a second language is a plus.

Reasoning Ability

• Ability to apply common-sense understanding to carry out detailed instructions in written, oral, or diagram form.
• Ability to solve practical problems and adapt to situations with limited standardization.
• Ability to interpret and follow instructions in multiple formats.

Behavior Competencies

• Demonstrates professionalism, accountability, and collaboration in support of team objectives.
• Follows established procedures and accepts constructive feedback.
• Interacts respectfully and effectively with coworkers and customers.
• Contributes to a positive, inclusive, and productive team environment.

Other Skills and Abilities

• Strong written and verbal communication skills.
• Excellent organizational and time-management skills with the ability to prioritize tasks.
• Detail-oriented with a high level of accuracy.
• Professional phone presence and customer-focused demeanor.
• Ability to multitask, adapt to change, and work effectively under pressure.
• Strong interpersonal, negotiation, and conflict-resolution skills.
• Demonstrated commitment to customer satisfaction and service excellence.
• Typing proficiency of approximately 75 words per minute.
• Cultural awareness and sensitivity when interacting with a diverse global customer base.

WHO WE ARE

Founded in 1966, PADI has spent nearly six decades shaping the future of scuba diving, consistently raising the bar for the industry we love. We know who we are as a company, yet we continually evolve, keeping our mission fresh, modern, and relevant. One thing that never changes is our commitment to being “The Way the World Learns to Dive.”

With over 30 million divers certified worldwide, more than any other scuba diving agency, we are proud to live our purpose every day: Seek Adventure, Save the Ocean.

We foster a work environment that values individual contributions while thriving on collaboration to achieve shared business objectives. Our leadership team supports a healthy work-life balance through flexible hours and comprehensive benefits.

If this role excites you and you meet the requirements above, we would love to get to know you! Learn more about us at note that PADI collects personal information relating to its candidates for employment to manage the recruitment process. The organization is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations. To view PADI's Privacy Notice please go to

Job Title: Electro-Mechanical Assembler

Location: Lake Forest, CA

Pay Rate: $25/hr

Schedule: Monday-Friday

Required Skills & Experience

• Minimum of 5+ years as an electro-mechanical assembler

• Ability to operate a personal computer including using a Windows based operating system and related software

• Experienced with MRP and MES systems (Oracle, SAP, etc)

• Experienced in reading mechanical drawings/schematics

Nice to Have Skills & Experience

• IPC620 and IPC610 Certification strongly preferred, can be active or expired

Job Description

Essential Duties & Responsibilities:

• Work from layout drawings, point to point wire lists, and wiring schematics.

• Electro-mechanical assembly, some assemblies may require lifting of 25-50lbs to perform rework.

• Follow technical instructions and work instructions

• Adhere to all safety rules, use and ensure that workers use the required protective equipment.

• Analyze and Interpret schematics and BOMs

• Discerning quality of parts and materials used in production.

• Inventory parts and tools used in the assembling process.

• Perform Preventative Maintenance on rework equipment

• Analyze and Interpret schematics and BOMs

• Maintain 5S order and cleanliness in the assigned area at all times

• Work under direct, close supervision of the lead or supervisor

• All other duties as assigned

Payroll/HR Specialist – Onsite, Lake Forest, CA

Location: Lake Forest, CA (Onsite, full-time)

Schedule: Monday–Friday

Compensation: $27 to $30 per hour

About the Role

We are seeking an experienced Payroll/HR Specialist to support day‑to‑day HR operations with a strong focus on payroll accuracy, compliance, and employee support. This role will be the primary onsite point of contact for employees and will manage payroll through ADP Workforce Now (ADP WFN), annual open enrollment, and general HR administrative functions.

Key Responsibilities

• Process full‑cycle payroll using ADP Workforce Now, ensuring accuracy and compliance

• Maintain employee records, new hire onboarding documentation, and HRIS updates

• Serve as the primary onsite employee point of contact for HR and payroll questions

• Support benefits administration, including annual open enrollment and ongoing changes

• Assist with employee status changes, audits, verifications, and reporting

• Ensure compliance with federal, state, and local labor laws

• Partner with management on HR initiatives, employee relations, and process improvements

• Generate payroll and HR reports as needed

Qualifications

• Bachelor’s degree required (HR, Business Administration, or related field preferred)

• 2–4+ years of payroll and HR experience

• Proficiency with ADP Workforce Now (ADP WFN) required

• Experience supporting benefits administration and open enrollment

• Strong understanding of payroll regulations and HR best practices

• Excellent communication, confidentiality, and customer‑service orientation

• Ability to work onsite daily in Lake Forest, CA

Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance