Jobs in Hamtramck Wayne County, MI
792 positions found — Page 46
Inside Sales
Location: Madison Heights, MI
Company: Applus+ RA (Reliable Analysis)
Industry: Automotive/Transportation - TIC (Testing, Inspection, Certification) Mechanical, Electrical & Electronic Systems
About Us
Applus+ RA is a market leader in the transportation industry, specializing in testing services and certifications for electrical, electronic, and mechanical components, sub-systems, materials testing and failure analysis. Our laboratory is based in Madison Heights, MI, and is part of Applus+, a multinational group with over 23,000 employees worldwide.
Position Summary
We are seeking a proactive and detail-oriented Inside Sales Representative to join our team in Madison Heights, MI. This role is integral to driving business growth through timely quotation turnaround, test specification interpretation, lead generation, customer support, and quoting services. The ideal candidate will have experience in a technical quotation and sales environment, particularly within the automotive, testing/inspection/certification (TIC), electrical, or electronic industries.
Key Responsibilities
- Serve as the contact for incoming sales inquiries via phone, email, and website.
- Maintain strong knowledge of company services to accurately communicate value propositions.
- Prepare and send timely quotations to clients based on their testing requirements.
- Assist in developing complex proposals and supporting materials for prospective clients.
- Work closely with operations, engineering, and external sales teams to ensure alignment for customer expectations.
- Track and follow up on quotes, ensuring timely responses and updates to customers.
- Maintain CRM system with updated client information, activities, and sales pipeline details.
- Support business development by identifying upselling or cross-selling opportunities.
- Participate in internal meetings to review targets, goals, and ongoing initiatives.
- Develop strong relationships with existing clients to foster repeat business.
Qualifications
- A minimum of 2+ years of experience in an inside sales, customer service, or technical sales support role.
- Prior exposure to automotive, TIC, electrical/electronic, or testing services preferred.
- Strong verbal and written communication skills.
- Experience working with CRM systems.
- Excellent attention to detail and ability to prioritize tasks in a fast-paced environment.
- Team player with a customer-first attitude.
- Associate or Bachelor's degree in Business, Engineering, or related field preferred.
What We Offer
- Great long-term career prospects and development opportunities
- Challenging tasks in innovative and diverse teams
- Attractive compensation system
- Flexible working environment
- 401k match
- Company-provided life insurance and vision coverage benefits
- Medical, dental, and vision, pet insurance, home and auto discounts, identity theft protection offered & much more
- 2 weeks’ paid time off available immediately
- PTO
SOLUTION SALES EXECUTIVE, TRANSPORTATION (DETROIT)
WHO WE ARE
Apex Systems is a leading global technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions. We provide a continuum of services, including strategy and enablement, innovation and productivity, and technology foundations to drive better results and bring more value to our clients. Apex transforms our customers with modern enterprise solutions tailored to the industries we serve. Apex has a presence in over 70 markets across North America, Europe, and India. Apex is a part of the Commercial Segment of ASGN Incorporated (NYSE: ASGN). To learn more, visit Apex Systems, we prioritize professional development, work-life balance, and fostering a collaborative culture. We value our team's well-being and recognize the importance of building strong relationships. That's why we organize regular team-building events and philanthropic days to give back to the community - fostering a sense of purpose and fulfillment among our team.
Join us for career advancement, innovative solutions, and a supportive environment focused on your success.
JOB DESCRIPTION
The Solution Sales Executive (SSE) is a specialized sales professional focused on a specific industry or segment, responsible for generating and closing opportunities within the industry’s accounts. Unlike generalist account managers, the SSE brings deep domain expertise (Industrials, Automotive & Transportation) and works collaboratively with account leaders to expand Apex’s business in that niche. The SSE targets mid-to-large sized opportunities that require industry domain knowledge and a consultative sales approach. As a key member of the industry account team, the SSE ensures that specialized client needs are clearly understood and translated into high-impact, tailored proposals. This role is critical for driving incremental revenue in advanced service lines, complementing the Client Partners/Executive Client Partners by focusing on complex solutions growth.
Opportunity Identification & Development
- Proactively identifies new opportunitieswithin existing accounts.
- Engages client stakeholders (often technical managers or business owners) to uncover pain points and requirements related to their specialty.
- Applies domain knowledge and deep customer knowledge to recommend relevant Apex solutions, seeding ideas for projects or services.
- Builds and maintains a healthy pipeline of solution-specific opportunities across their assigned accounts.
- Works toward achieving a defined solution sales quota or contribution target.
- Monitors pipeline progress and keeps account teams and Segment Leaders informed for their specialty
- Adjusts tactics as needed to meet goals, such as organizing solutions workshops or targeted marketing initiatives
Solution Consultation & Shaping
- Leads the consultative selling process for specific solutions.
- Analyzes client challenges, designs a high-level solution approach (often with a solution architect), and clearly communicates value and technical details of proposed solutions.
- Tailors messaging and demonstrations to the client’s context, leveraging success stories and assets from similar engagements.
- Acts as a solution consultant during the pre-sales cycle to build client confidence.
Sales Cycle Management
- Manages the full sales cycle for solution deals, from initial qualification through proposal, negotiation, and close – ensuring alignment with the overall account strategy.
- Collaborates closely with the account leaders (Client Partner/Executive Client Partner) to integrate solution sales into broader account planning, ensuring cohesive messaging and avoiding siloed efforts.
- Keeps the Client Partner informed and engaged for support, while taking ownership of driving the deal to closure.
Internal Collaboration & Coordination
- Collaborates extensively with internal teams.
- Partners with Industry Tech Executive and delivery SMEs to gather solution designs and effort estimates for proposals.
- Coordinates with the account’s Client Success Executive to understand any delivery implications and ensure smooth execution of sold solutions
- As an embedded member of the industry team, aligns with account managers to prioritize pursuits and share insights.
JOB REQUIREMENTS
- Bachelor’s Degree in Business, Communications, or related field
- 8+ years in technology consulting or solution sales within the relevant capability. In-depth understanding of the solution’s value proposition, typical use cases, and implementation challenges.
- Experience selling solutions into manufacturing, automotive, or transportation organizations.
- Able to credibly discuss solution benefits and trade-offs with technical stakeholders. Hands-on background (e.g., former engineer or consultant) in that domain is a plus, which enhances authenticity in sales discussions.
- Proven success in selling technology solutions, ideally with multiple closed deals in the $500K-$5M range.
- Strong track record of meeting sales targets by converting specialist opportunities.
- Adept at both cultivating new demand and responding to inquiries in a way that significantly differentiates Apex from niche competitors in the solutions area
- Excellent consultative selling and needs-analysis skills with the ability to ask probing questions, educate clients on complex topics, and guide toward recognizing value of a solution
- Comfortable doing product/service demonstrations or workshops.
- High credibility and rapport-building skills with mid-level client experts.
- Effective collaborator within integrated account teams, keeping internal account leadership informed and aligning solutions pursuits with account objectives.
- Experience working in a matrix sales environment with joint accountability.
- Excellent communication skills to keep all stakeholders informed and aligned.
- Self-motivated and proactive in pipeline generation with the ability to creatively leverage internal and external resources (marketing, partners, webinars, etc.) to stimulate interest in their solution area.
- Strong negotiation skills for scope and price within deal frameworks.
- Demonstrated ability to handle common objections for their solution and navigate procurement hurdles in collaboration with account leaders.
- Target-driven consistently working to achieve quarterly and annual solutions sales goals, persistently following up on leads and nurturing prospects over time.
- Hybrid with 2 days in-office
OUR COMPREHENSIVE BENEFITS
- Competitive Salary
- Health, Dental and Vision Insurance
- Health Savings Accounts (HSA) with Employer Contribution
- Flexible Spending Accounts
- Long and Short-Term Disability
- Life Insurance
- Voluntary Benefits
- Employee Assistance Program
- Paid Parental Leave
- Wellness Incentives
- Vacation and Holiday Pay
- 401(k) Retirement Plan with Employer Match
- Employee Stock Purchase
- Training and Advancement opportunities
- Tuition Reimbursement
- Birthdays Off
- Philanthropic Opportunities
- Referral Program
- Partial Gym Membership Paid
- Team Building Events
- Discount Programs
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact
Territory Sales Representative (Outside B2B Sales)
Sales Territory: Local Radius to Detroit, MI
Workplace: Hybrid of Field, Remote, Office
Competitive Base | Uncapped Commissions | Bonuses | Benefits | Car Allowance
The Culture Sets the Vibe
At Ernest, we don’t just build careers—we build community. Our culture is rooted in putting our people first, always. We believe in celebrating wins big and small, sharing meals, enjoying the journey together, and showing real appreciation for the individuals who make our company great. When you join Ernest, you become part of something bigger: a connected culture where you’re valued, supported, and empowered to thrive. This isn’t just a place to work—it’s a second home, a second family, our Ernest family.
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Ready to build something that’s yours—forever?
At Ernest, we don’t just sell packaging—we build partnerships. We’re looking for a Territory Sales Representative who thrives in the field, loves the chase, and builds lasting relationships that pay off (literally).
This is outside sales with serious upside. You’ll prospect, pitch, and open new accounts—and then own and grow them. You’ll keep earning residual income from every account you bring in. That’s right—forever.
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What You’ll Do
- Engage potential clients through proactive, in-person outreach and meaningful relationship-building within your territory
- Develop a book of business through new client acquisition
- Manage and grow the accounts you open—these are yours to keep
- Offer solutions with our products in packaging, automation, janitorial, safety, and beyond
- Represent the Ernest brand with professionalism and personality
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What You’ll Get
- Uncapped earnings: Base salary + 15% commission + bonuses + car allowance
- Residual income from your accounts (even years down the line). High impact, high reward. $200k–$400k isn’t a stretch—it’s the standard for our best.
- Benefits: Medical, dental, vision, 401(k), PTO
- Culture that clicks: Fun, supportive, driven—we root for each other
- Legacy with lift: 75+ years of innovation, and we’re still growing
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What We’re Looking For
- Passion for sales and relationship-building
- Previous experience in outside sales is required
- Hunter mentality with a knack for face-to-face engagement
- Resilience, positivity, and an entrepreneurial gritty spirit
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We're not your typical company—and we don’t want typical salespeople. We want someone bold, curious, driven, and ready to grow something extraordinary.If this is you, let's do this. Unbox your potential by moving packaging forward—with Ernest.
Wanna see what makes us Ernest? Hit play on our latest videos:
Newest Company Video with Keanu Reeves!
Watch us make a cardboard skateboard with Tony Hawk!
Team Rehab is hiring future Physical Therapists!
This position is open to current PT students who are not yet graduates. If you anticipate graduating within the same calendar year and would like to begin connecting with companies prior to your official graduation date, we encourage you to apply. Team Rehabilitation welcomes early outreach from future clinicians who want to explore opportunities, learn more about our clinics, and begin the hiring conversation ahead of time.
We’re looking to connect with DPT and PTA students who are preparing to transition into a full-time PT or PTA role after graduation.
Join us at Team Rehabilitation and explore a workplace that offers:
- Flexible hours
- 1:1 mentorship from experienced clinicians
- AI-powered documentation with Sidekick
- $1,500 annually toward CEUs or student loan repayment
- 40 paid hours for continuing education
- A supportive, team-oriented culture
Apply now to start your journey with Team Rehab — and grow with us!
At Altea Healthcare, we are leaders in post-acute and primary care, bringing compassion, innovation, and efficiency to skilled nursing facilities across the country. We foster a culture of support, professional growth, and work-life balance. Join our team and be part of a healthcare revolution that prioritizes both patients and providers.
***Sign-On Bonus up to $40,000***
Apply today to learn more about this rewarding opportunity!
Job Highlights
- Work-Life Balance: Competitive compensation with balanced hours.
- Weekend & On-Call Freedom: No on-call, no weekends.
- Always Supported: NP/PA support at all locations, always.
- Flexible Scheduling: Your schedule, tailored to fit your life. No set daily shift times.
- No Overnight Duties: Sleep peacefully with no overnight call/requirements.
- Licensure Reimbursed: We cover your medical licensure costs.
- Malpractice: Full insurance peace of mind.
- Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance.
- Relocation Help: Assistance for a smooth move.
- Referral Bonus: Earn more by expanding our team.
- Career Advancement: Leadership opportunities promoted.
Essential Functions & Responsibilities
- The physician serves as medical director for skilled nursing facilities (SNF) and participates in administrative and quality initiatives for the facilities he or she is responsible for;
- Medical directorship functions include attending and participating in monthly quality assurance and process improvement meetings; participating in quality improvement initiatives; providing guidance to facility staff; reviewing and revising (if necessary) facility's clinical guidelines; insuring compliance with state and federal regulations, training facility staff; and supervising facility clinical staff.
- In addition to the medical director role, the physician also serves as the attending physician for the residents residing at each facility;
- The physician collaborates with Nurse Practitioners and Physician Assistants to manage day to day resident care at each facility. Typically, each facility will have a full-time PA or NP assigned to the facility depending on the acuity and volume of the patient population;
- Physician will provide high quality, patient-centered, comprehensive primary care services by rounding on patients residing in SNFs;
- Physician is responsible for diagnosing and treating patients with acute illness, such as bacterial and viral infections, as well as chronic diseases and conditions, such as hypertension, heart disease, or diabetes
- Physician must be able to supervise collaborating nurse practitioners and physicians assistants
Compensation and Benefits
- Competitive compensation package, including Medical Director stipend
- Compensation ranges approximately from $210,000-$250,000 per year (total compensation with productivity)
- Sign-on bonus based on days worked, contract terms, and base compensation
Qualifications
- Medical License
- Strong understanding of medical terminology and physiology
- Experience with managed care and EHR systems
- Experience in patient care and hospital environments
Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation. Employer retains the right to change or assign other duties to this position. All benefits and job highlights are subject to and contingent upon availability.
Physician Assistant (PA-C) – Post-Acute Care | Salary up to $150K+ Sign-on Bonus
Location: Detroit, Michigan
Compensation: $120,000 - $150,000 per year + Uncapped Bonus Potential
Job Type: Full-Time
Launch or Grow Your Career in Post-Acute Care!
Are you a Physician Assistant (PA-C) looking for a rewarding and high-paying career with work-life balance? Whether you're an experienced provider or a recent graduate eager to learn, we provide the training, mentorship, and support you need to succeed in post-acute and skilled nursing care.
Sign-On Bonus up to $10,000
New Graduates Welcome – Training & Support Provided!
Flexible Scheduling – Achieve Work-Life Balance
Competitive Pay + Bonus Potential
At Altea Healthcare, we offer a collaborative team environment, cutting-edge technology, and ongoing education to ensure you thrive in your career.
What You’ll Do:
As a PA-C, you will be a key clinical provider in a skilled nursing facility, diagnosing, treating, and guiding patients to better health. No two days are the same!
Your daily responsibilities include:
- Performing physical exams and reviewing medical histories.
- Ordering and interpreting diagnostic tests (labs, imaging, etc.).
- Diagnosing and managing acute and chronic conditions.
- Prescribing medications and creating treatment plans.
- Collaborating with physicians, nurses, and facility staff.
- Educating patients and families on health conditions and preventive care.
- Documenting patient care accurately and efficiently.
Who Should Apply?
We welcome both experienced providers and motivated new graduates!
PA-C License (or eligibility to obtain)
All Experience Levels Welcome – Training & Mentorship Available!
Passion for geriatrics, internal medicine, or primary care
Strong team player with excellent communication skills
Self-motivated with a patient-first approach
What We Offer:
- Highly Competitive Pay ($120K - $150K Base Salary) + Uncapped Performance Bonuses
- Sign-On Bonus – Get Started With a Financial Boost! Sign-on bonus based on days worked, contract terms, and base compensation
- Flexible Scheduling – Achieve the Work-Life Balance You Want
- Career Growth & Leadership Opportunities – Fast-Track Your Success
- Paid Time Off (PTO) – Because You Deserve It
- Full Benefits Package – Medical, Dental, Vision, Life Insurance & More
- 401(k) With Company Match – Invest in Your Future
- Ongoing Training & Mentorship – Support for New Grads & Experienced Providers
Take the Next Step in Your Career!
Don’t miss this opportunity to join a top-tier healthcare team, receive excellent pay, and make a lasting impact in post-acute care.
Apply Today & Secure Your Spot!
Check out these higher-salaried federal law enforcement opportunities with the U.S. Customs and Border Protection. Your current or prior law enforcement experience may qualify you for this career opportunity with the nation's premier federal agency charged with securing our borders and protecting our country.
You may qualify for these higher-graded Border Patrol Agent (BPA) opportunities if you have current or prior law enforcement experience, including military police or local/state law enforcement.
IMPORTANT NOTICE: Duty assignments may include the Southwest Border. U.S. Border Patrol determines assignments based on operational needs, which may not align with your preferences. Relocation may be required.
EARN UP TO $30,000 IN RECRUITMENT INCENTIVES: Newly appointed Border Patrol Agents will receive a $20,000 incentive $10,000 after completing academy training and $10,000 after fulfilling a 3-year agreement. An extra $10,000 is available for prioritized locations (Sierra Blanca, Presidio, Sanderson, Comstock, Freer, Hebbronville, TX; Lordsburg, NM; or Ajo, AZ).
The U.S. Border Patrol (USBP) offers a career with camaraderie, pride, purpose, and the mission of protecting America.
If youre looking for an exciting, well-compensated federal law enforcement career, apply now. U.S. Customs and Border Protection is hiring full-time Law Enforcement Officer (LEO) positions.
Salary and Benefits
Base Salary: GL-9/GS-11: $63,148 $120,145 per year
Locality Pay: Varies by duty location
Overtime: Up to 25% additional pay
This is a career ladder position progressing from GL-9 to GS-11 to GS-12. You may be promoted after 52 weeks at each level without reapplying.
Benefits include health insurance, paid leave, and the Thrift Savings Plan (similar to a traditional or Roth 401(k)).
Duties and Responsibilities
As a BPA, you help protect the U.S. by securing borders, stopping illegal activity, and supporting economic stability.
Typical assignments include:
- Questioning individuals and inspecting documents and property
- Apprehending undocumented individuals or smugglers using covert surveillance and infrared scopes
- Tracking and interpreting signs of illegal entry
- Performing farm, traffic, building, city, and transport checks
- Patrolling using vehicles, horses, boats, ATVs, snowmobiles, or motorcycles
Qualifications
GL-9: One year of specialized experience at the next lower level, including:
- Searching detained persons, vehicles, and surroundings
- Apprehending or restraining suspects in violation of law
- Using firearms, writing reports, serving warrants, and gathering case evidence
GS-11: One year of specialized experience at the next lower grade, including:
- Using intelligence to monitor criminal threats and operations
- Leading fraud or contraband investigations
- Apprehending violators using surveillance and detection tech
There is no education substitution for GL-9 or GS-11 positions.
Other Requirements
- Citizenship: Must be a U.S. Citizen
- Residency: Must have lived primarily in the U.S. for 3 of the last 5 years
- Age: Must be referred before turning 40 (exceptions for federal or veteran law enforcement)
- Veterans: May qualify under Veterans Recruitment Appointment (VRA)
Formal Training: After hiring, agents attend the U.S. Border Patrol Academy in Artesia, NM for 6 months of instruction in immigration law, firearms, defensive tactics, Spanish, and more.
How to Apply
Click the Apply button on this page. You will be redirected to the CBP Talent Network. Select "Border Patrol Agent" and complete the pre-screening questions.
You will receive a link to the BPA Job Opening Announcements on USAJOBS. Follow all instructions and submit all required materials (resume, transcripts, etc.). Youll be evaluated based on your application and the BPA Entrance Exam.
If you have questions, contact a recruiter: /s/usbp
NOTE: Subscribers to the CBP Talent Network will receive monthly updates on webinars, expos, and job opportunities.
RequiredPreferredJob Industries- Government & Military
As a FSR Advanced Support Specialist in Dearborn, MI, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The FSR Advanced Support Specialist provides dedicated administrative and analytical support to the FSR program, working closely with the Ford client and the Percepta Operations Manager to execute daily operational tasks.
While the role requires a high level of proficiency in reporting — including the ability to build complex Excel reports, analyze findings, and track performance metrics — its primary focus is on administrative coordination and program support.
The specialist acts as a key resource for data-driven decision-making and process improvements.
Additionally, the role serves as a secondary resource for triaging issues during bridge calls on an as-needed basis.
During a Typical Day, You Will: Administrative & Operational Support •Execute administrative priorities as directed by the Ford client and the Percepta Operations Manager to ensure the smooth day-to-day functioning of the FSR program.
•Manage and prioritize ad hoc tasks and special projects from the Operations team, acting as a flexible resource for program needs.
•Collaborate with Operations leadership to identify operational inefficiencies and recommend process improvements to streamline call center workflows.
•Participate in bridge calls to assist in triaging and resolving urgent program issues as needed (this is a secondary requirement).
•Represent Percepta and the FSR program in a professional manner during client meetings and internal stakeholder discussions.
•Reporting & Data Management •Develop, design, and maintain user-friendly reports and dashboards that translate complex contact center data into actionable insights for Ford and Percepta leadership.
•Utilize Excel skills to build and enhance performance tracking tools, ensuring all formulas and data structures are efficient and scalable.
•Analyze and interpret data trends to identify performance gaps, providing specific recommendations to management to help meet program KPIs.
•Ensure the total integrity and accuracy of all reports and data exports prior to delivery to the client.
•Provide tracking for special initiatives, such as pilot programs or control group processes, to measure the impact of program changes.
•Program Maintenance •Maintain a deep understanding of the FSR platform and business objectives to ensure reporting and administrative tasks remain aligned with program goals.
•Review existing reporting structures regularly, recommending enhancements or the retirement of obsolete metrics to improve efficiency.
•Coordinate with internal Percepta reporting teams and outside vendors to ensure data consistency across all platforms.
•Ensure the prompt delivery of all recurring and one-time deliverables according to established schedules.
•Adapt to program launch needs and shifting priorities as the FSR program evolves.
•Miscellaneous •Work on activities and/or projects as requested by Ford client and Percepta Operations Manager.
•Represent Percepta in a professional manner, both internally as well as with outside organizations.
•Provide support and troubleshooting pertaining to dashboards and reporting What You Bring to the Role •High School diploma required.
•BA/BS degree in Technology, Business, Economics, or Statistics, or equivalent work-related experience preferred.
•Experience with reporting/analytics required.
(2 years) •Familiarity with call center processes and technology is required (1 years) •Ability to review internal telephony system reporting and understand core call center KPIs (handle time, wrap time, etc.) •Previous experience in a call center environment required.
(1 years) Skills •Strong analytical ability required.
•Must be able to draw conclusions from raw data and summarize results quickly and efficiently o Microsoft Excel skills
- ability to quickly gather and organize data off of Excel Sharepoint files and navigate formulas pivot tables with ease • Experience with MS office.
• Excellent written and verbal communication skills, specifically an ability to communicate effectively across all management levels o Ability to create one pagers/shareouts on trends, data, help needed, etc.
• Good problem-solving skills
- able to creatively resolve complex situations.
• A self-directed work style.
• Proven ability to manage multiple, concurrent activities.
• Proven ability to perform in a fast-paced environment and with minimal supervision.
• Strives to create a supportive environment conducive to continuous improvement.
• Translates problems into practical solutions.
Other • Call center environment • Knowledge of company systems and applications to support Percepta management.
• Provide excellent customer service for internal and external customers on questions and issues.
• Provide follow-up reporting for a variety of program initiatives.
• Position requires onsite presence 3 days/week and a professional at-home environment for days the work is done remotely.
• This position requires a high level of professional integrity.
Client and employee information must be kept confidential.
What You Can Expect Pay rate of $21.64 per hour Health/Dental/Vision/Life Insurance Flexible Spending Account (FSA) and Health Savings Account (HSA) 401(k) with company match Vacation/Sick Time and Paid Holidays Tuition Reimbursement Employee Assistance Program Employee Discount Program Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) Established in 2000 as a joint venture with TTEC, Percepta specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
- Dialysis Location: Detroit, MI 48202 Duration: 3+ Months contract (Possible Extension) Schedule Notes: 5x8s: 4:30am-1pm and 12:30pm 8:30pm.
GENERAL SUMMARY: · Under supervision of nursing staff, is responsible for the monitoring and direct care of patients on hemodialysis.
· Monitors patients on an ongoing basis and communicates information to appropriate team member.
· Works as a member of the interdisciplinary team caring for the dialysis patient.
PRINCIPAL DUTIES AND RESPONSIBILITIES: · Monitors patients on an ongoing basis and communicates information to appropriate team member.
· Under supervision of nursing staff, is responsible for the monitoring and direct care of patients on hemodialysis.
· Responds in emergency situations.
· Reinforces education to patients.
· Documents patient care and observations (e.g.
flow sheets, AMA’s, incident reports).
· Follows operational activities specific to assigned unit, (e.g.
call-in times, breaks).
· Treats patients and families with respect and dignity.
· Reports to work in designated attire, (i.e.
ID badge, lab coat, is neat, and maintains proper hygiene).
· Communicates with other departments, agencies or service organizations.
· Functions as part of a multidisciplinary team.
· Demonstrates ability to plan work activities.
· Carries out doctors' orders within parameters of role.
· Follows infection control policies and procedures (eg, hand washing, face shield and gloves).
· Responsible for helping minimize waste in assigned unit.
· In conjunction with team members, monitors and adjusts dialysis therapy within Product of practice to meet the needs of the patient (keeping in mind the age-specific needs of the population served).
· Serves as a resource referral for the patient.
· Demonstrates problem-solving methodologies for the benefit of the patients/significant others and the patient care area.
Does so within Product of authority.
· Maintains neat and safe work area.
· Demonstrates technical and task-oriented skills (e.g., cannulation, machine set-ups and disinfection).
Education: High School Diploma required.
Certifications & Licenses: · Dialysis Tech Schedule Notes: · Minimum 2 year experience, High School Diploma or GED, Dialysis clinical technician certification.
· Experience with Time record system and Fresenius machines preferred but not required.
· Previous travel experience preferred but not required.
· Unit uses Fresenius T 2008 machines 48 chair unit Avg Patient Ratio 1:4 Time EMR used.
As a Automotive Technical Specialis working in Detroit, Michigan, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
What You’ll Be Doing The Technical Support Specialist's role is to consistently improve and maintain a high level of professional customer satisfaction by troubleshooting and aiding in resolving technical repair issues.
The Technical Support Specialist follows documented protocols for first-contact resolution, escalations to second-level support, and follow-up to resolve dealer technical concerns.
During a Typical Day, You’ll Responsibilities: • Initially lead in providing support resources and repair strategies to dealer service teams.
• Assist dealers’ technical assistance request.
• Provide real-time technical assistance to reduce the total number of claims requiring technical escalation and reduce the total number of contacts per claim.
• Provide real-time technical subject matter expertise to agents and dealer.
• Perform detailed claim analysis and adjudication per contract terms and contact handling processes.
• Place outbound calls to dealerships regarding the status of submitted claims within client-specified timeframes.
• Communicate with dealers and repair facilities in a professional, knowledgeable manner pertaining to claim adjudication and concerns if authorization will not be provided.
• Properly log all dealer contacts into the appropriate contact system, to allow for an accurate historical view of contacts from the CRC.
• Assist dealers via phone and email.
• Walk the dealer through all facets related to the escalating technical concerns.
• Escalate for additional assistance when needed.
Manage dealer escalation concerns/issues.
• Document processes where there are no current standards.
• Maintain a positive work environment that fosters team performance; support and contributes to open communication.
• Identify and report all concerns regarding the program to the appropriate Manager.
• Adhere to and support all Percepta business and quality initiatives and company policies and procedures.
• Attend and participate in team meetings.
• Demonstrate leadership capabilities.
What You Bring to the Role: Education • High School Diploma required • Associate’s degree preferred Experience •Minimum 2-3 years of customer service experience required •2 or more years of automotive technical knowledge or position-related experience required.
•Minimum 1-year recent experience as an automotive technician in a powertrain or body/chassis/electrical diagnostic and repair role or equivalent training required •Diesel, Gas, Hybrid, and EV engine diagnosis and repair experience preferred •ASE, manufacturer, or state technician certifications in automotive service and/or repair preferred •Experience managing and maintaining application use preferred Skills • Strong communication, customer service, and organizational skills • Strong problem-resolution and decision-making skills • Ability to analyze repair shop diagnosis information to determine coverage eligibility • Ability to speak confidently about repair procedures • Excellent interpersonal skills • Ability to use conflict resolution and negotiation skills to resolve difficult contacts from an automotive technical perspective • Strong working knowledge of the Internet, computers, and software (MS Office products, Internet Explorer, etc.) • Flexibility and adaptability in a fast-paced environment • Ability to analyze and solve problems.
• Communicate and articulate in a professional and effective manner both verbally and written.
• Ability to exercise independent judgment and decision-making.
• Reasoning ability and logical thinking.
• A good listener with a proven ability to build relationships with all types of people.
• Strong time management skills, attention to detail, and outstanding follow-up skills.
• The ability to work well under pressure with tight deadlines.
A little bit more about your role: •Must be able to work onsite in the 17333 Federal Dr.
Suite 220 Allen Park, Michigan 48101.
•8-hour shift between 8:00 am – 8:00 pm EST, 5 days per week.
What You Can Expect •Competitive Salary with Incentives •Health/Dental/Vision/Life Insurance •Flexible Spending Account (FSA) and Health Savings Account (HSA) •401(k) with company match •Vacation/Sick Time and Paid Holidays •Tuition Reimbursement •Employee Assistance Program •Employee Discount Program •Training and Development Programs (Percepta College) Employee Rewards Program (Perci Perks) About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.
Our values are the heartbeat of our organization, and we live, breathe, and play by them daily.
At Percepta, we: Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.
Percepta is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Percepta embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect on the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their unique way.
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