Information Technology Jobs in Granby, CT
5 positions found
HRIS Analyst
LHH Recruitment Solutions is currently seeking a HRIS Analyst with at least 4 years of experience working in a similar role. This is a Temporary opportunity, located in Windsor, CT.
Responsibilities:
- Conducted detailed audits of employee data across HR, benefits, and payroll platforms to ensure data accuracy, integrity, and alignment across systems.
- Entered, maintained, and updated employee records within HRIS platforms and related integration tools.
- Supported data validation efforts tied to system integrations, enhancements, and configuration updates.
- Helped maintain data quality standards by identifying, researching, and resolving discrepancies across multiple data sources.
- Assisted with payroll-related data reviews, including earnings, deductions, and employee status changes.
- Supported benefits data audits, eligibility verification, and outbound/inbound file validations.
- Partnered with HR, Payroll, and Benefits stakeholders to troubleshoot and resolve data issues impacting payroll processing or benefits administration.
- Contributed to ongoing HR, payroll, and benefits system initiatives, ensuring deliverables were completed accurately and within required timelines.
- Participated in system testing activities, including UAT, regression testing, and validation of system outputs.
- Documented processes, findings, and recommended data remediation actions.
- Supported implementations and rollouts of new tools, data feeds, and system enhancements as needed.
Experience:
- Minimum 5 years of experience with HRIS maintenance
- Proficiency with HRIS systems- ADP is preferred
Work Site: Onsite
Employment Type: Temporary
Salary: $35-45/hr
Equal Opportunity Employer/Veterans/Disabled
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Job Title / Role: Program Manager
Key Skills: Business Growth, Optimize Profitability, Maximize Customer Satisfaction.
Experience: 15+
Location: Windsor, CT
Shift: General.
Mode: On-Site.
We at Coforge are seeking βProgram Managerβ with the following skill set:
- The Program Manager is responsible for developing and managing strategic client relationships to drive business growth, optimize profitability, maximize customer satisfaction, and reduce attrition.
- This role requires a proactive leader who can balance commercial objectives with operational excellence.
Key Responsibilities:
- Own end-to-end client engagements to meet and exceed revenue and margin targets through strategic planning and relationship management.
- Analyse performance metrics and implement initiatives to improve financial outcomes and profitability.
- Lead the delivery of exceptional customer service experiences, ensuring high CSAT scores through ongoing engagement, feedback loops, and actionable insights.
- Regularly monitor customer satisfaction scores and implement corrective actions to enhance client loyalty and retention.
- Track and minimize customer attrition by identifying root causes, proactively addressing client concerns, and deploying retention strategies.
- Present quarterly business reviews to internal stakeholders and clients focused on key KPIs: revenue, margin, CSAT, and attrition.
- Collaborate with cross-functional teams (Sales, Operations, and Product) to deliver solutions aligned with client needs and business goals.
- Required Skills and Competencies Proven track record of consistently delivering and growing client revenue streams.
- Strong financial acumen with experience managing profit margins in client-facing operations.
- Expertise in customer satisfaction measurement and improvement, including CSAT implementation and analysis.
- Demonstrated ability to reduce attrition through engagement strategies and retention planning.
- Excellent communication, negotiation, and relationship-building skills.
- Analytical mindset with a data-driven approach to decision-making and continuous improvement.
- Seniority Level
- Director
- Industry
- IT Services and IT Consulting
- Medical Equipment Manufacturing
- Employment Type
- Full-time
- Job Functions
- Project Management
- Skills
- Global Account Development
- Service Delivery
- Global Delivery
- Client Services
- Project Delivery
- Customer Engagement
- Customer Satisfaction (CSAT)
- Stakeholder Engagement
- Client Relations
- Account Management
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Responsibilities:
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Requirements:
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Comfort with trial and error
Some prior side-gig experience (but not required)
Benefits:
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Remote working/work at home options are available for this role.
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Employed full time or committed to another primary role
Basic skills for remote work (internet, device)
Project mindset: set goals, measure outcomes, adjust
Persistence and consistency
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Analytical
Willing to adapt
Growth-oriented
Benefits:
No fixed schedule
Remote and flexible
Ability to scale your side work over time
Tools and guidance included