Jobs in Emeryville

2,003 positions found — Page 95

Compliance and Privacy Officer
Salary not disclosed
Alameda, California 1 week ago

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY. An Alameda County Job Application is required to be considered for ALL County recruitments.

Compliance and Privacy Officer

Alameda County Health, Behavioral Health Department is recruiting for its next:

Compliance and Privacy Officer

$140,088.00-$170,289.60 Annually

Placement within this range is dependent upon qualifications.

Plus, an excellent benefits package!

This is a provisional recruitment.

*For a provisional appointment, a civil service exam is not required. However, to obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

This position requires CA residency.

Please do not hesitate to contact Tyler (), if you have any questions regarding the position or recruitment process.

About Us

As part of Alameda County Health, the Behavioral Health Department supports people with Medi-Cal and without insurance living with serious mental illness and substance use conditions along their path toward wellness, recovery, and resiliency. We provide services through a network of contracted mental health and substance use providers and administer the State's resources and training for behavioral health providers, case managers, and other healthcare professionals. We advocate for our patients and families and create space for personal engagement in their care.

We are outpatient specialists for mental health services for older adults and youth, substance use providers and treatment program specialists, advocates for quality improvement and patients' rights, and psychiatric and integrated health care providers.

POSITION

Under general direction, the designated program Compliance and Privacy Officer (CPO) plans, organizes, directs, monitors, and promotes an effective compliance and privacy program. This position ensures that departmental compliance programs are consistent with Alameda County Health (ACH) Standards of Conduct and core values, policies and procedures, and promote adherence to applicable federal and state laws to advance the prevention of healthcare fraud, waste, and abuse, while providing quality care and services to those served by ACH; oversee all ongoing activities related to the development, implementation, maintenance, and adherence to ACH's policies and procedures covering the privacy of and access to protected health information (PHI) in compliance with applicable state and federal laws; and performs other related work as required.

DISTINGUISHING FEATURES

This classification is in ACH and reports to the Chief Compliance and Privacy Officer and is responsible for the broad coordination of the Department's comprehensive healthcare compliance and privacy assurance program. The incumbent is responsible for coordinating and performing activities related to education, training, auditing, and investigations to ensure employee awareness and compliance with the program and may serve as project manager overseeing the development, implementation, and maintenance of related programs. This classification is distinguished from the Quality Assurance Administrator classification which has primary responsibility for day-to-day operational issues focused on the appropriate and effective delivery of services to clients whereby this classification is focused on broader departmental-wide compliance activities.

EXAMPLE OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

  • Implements and oversees the compliance and privacy program at departmental level to ensure the program meets the state/federal requirements and is aligned with the Alameda County Health Office of Compliance Services (OCS)
  • Acts as a consultative resource for the entity leadership and associates on compliance and privacy matters. Provides overall leadership on issues concerning compliance and privacy, including developing and implementing controls designed to ensure compliance with applicable laws, rules and regulations, accurate coding and billing, contract agreements and detect and deter fraud, waste, and abuse.
  • Identifies compliance vulnerabilities and risks, ensures that responses to reported concerns, alleged violations of the law, and/or conflict of interest, privacy, are reported in a timely appropriate, and consistent.
  • Ensures the implementation and maintenance of an effective healthcare compliance and privacy program for the entity which will include conducting relevant risk assessments and developing risk-based compliance work plans.
  • Maximize current strengths of the healthcare compliance and privacy program, identify and remedy gaps, proactively assess and address emerging compliance risks.
  • .Leads and participates in Compliance Team Projects and initiatives when requested (e.g., exclusion monitoring, triennial audits, etc.)
  • Oversees the implementation of corrective actions and monitoring in response to identified issues, audits, and annual work plan items.
  • Independently investigates or supervises the investigation of compliance or privacy concerns raised through the Agency Helpline or other reporting mechanisms.
  • Ensures distribution, implementation, and education regarding compliance policies and procedures, fraud waste and abuse, conflict of interest, code of conduct, billing and documentation, HIPAA privacy, and security awareness training.
  • Participates in the development and implementation of annual work plan, enterprise risk assessment, and management and aligns entity risk assessment with the Agency risk management plans.
  • Chairs or co-chairs the entity compliance and privacy committees and reports to the entity and Agency level leadership on compliance matters and progress on a regularly established frequency.
  • Maintains knowledge of rules and regulations (healthcare compliance, HIPAA, HITECH, state privacy laws, etc.) that impact specific service areas and the organization and acts as a subject matter expert to support and provide guidance to workforce members.
  • Develops and maintains collaborative relationships with leaders and stakeholders across the organization.
  • Identifies opportunities and supports efforts to build a culture of compliance.
  • Performs other duties as assigned.

Compliance and Privacy Officer

QUALIFICATIONS

EDUCATION:

Possession of a bachelor's degree in public health, health care administration, social work, business administration, public administration, nursing, or a related field.

AND

EXPERIENCE:

The equivalent of four (4) years of responsible, professional-level healthcare compliance and recent experience in one or more of the following areas in a healthcare delivery setting consisting of community health clinics, hospitals, skilled nursing facilities, physician practices, health insurance plans, or other healthcare settings with a focus on regulatory compliance, quality assurance, health care law and/or administration, risk management and/or regulatory investigations.

CERTIFICATE:

Possession of a Healthcare Compliance Certificate issued by the Healthcare Compliance Association's Certification Board.

HOW TO APPLY

Please email your County of Alameda Job Application, resume and cover letter to:

Tyler ()

The application template is available online on Alameda County's Online Employment Center @

USERS can click on "Fill out an application" to fill out an application template. Once the application is completed, candidates can click on the "Review" tab to "Print My Application" or "SAVE as PDF". AN ALAMEDA COUNTY JOB APPLICATION MUST BE SUBMITTED TO TO BE CONSIDERED FOR THE POSITION.

Alameda County HCSA is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.

BENEFITS

In addition to a competitive salary, employees also enjoy an attractive benefits package with the following elements:

For your Health & Well-Being

  • Medical and Dental HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Basic and Supplemental Life Insurance
  • Accidental Death and Dismemberment Insurance
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short and Long -Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)
  • Annual Cost of Living Adjustments as determined by bargaining units
  • May be eligible for Public Service Loan Forgiveness
  • May be eligible for up to $3,300 in annual County allowance

For your Work/Life Balance

  • 12 paid holidays
  • 4 Floating holidays and 7 Management Paid Leave days
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Employee Wellness Program
  • Employee Discount Program
  • Child Care Resources

*Benefit rates are dependent upon the management employee's represented or unrepresented classification.

Not Specified
Manager, Product Security Engineering
Salary not disclosed

Code Red is Partnered with a fast-growing startup. They are a software company in the healthtech space. Series D round of funding, located in San Francisco, New York City, + Seattle.

What you'll do:

  • Product Security Engineering and Software Security Engineering work, Bug Bounty, Vulnerability Management, and core ProdSec/AppSec management work.
  • Will be taking over a small security team and growing it.
  • Work with Product and Engineering teams to push out products.
  • Collaborate with engineering, mitigate security risks, and support shipping quickly.
  • Support threat modeling, shifting left, building tooling, and automating processes.
  • Review code designs and pull requests, SSDLC, not a generalist/SecOps role.

Does this sound like you?

  • 8+ years' exp. working on Application or Product Security Engineering teams.
  • True Leadership experience, a small team is fine, but needs to have true management experience, able to influence and build a team + Engineering.
  • Proven track record of starting and scaling a successful Product Security program.
  • Excited about integrating security into product delivery without slowing things down.
  • Passion for security and technology, bonus points for SWE background.

[leveling Engineering Manager or Sr. Engineering Manager, up to $350K base salary + equity]

*Direct-Hire/Permanent - must be located in San Francisco, New York City, or Seattle*

Cannot wait to hear more about this position?

Click apply below or reach out to Erin Barry () today, and they will share more information and details about the role.

Code Red Partners are extremely committed to working with equal opportunity employers helping build a diverse and inclusive workforce within Cyber Security. We put the people we work with at the heart of everything we do and dedicate all we do to playing a part in developing an industry that represents a variety of backgrounds, perspectives, and skills.

Not Specified
Capacity Management Specialist
Salary not disclosed
San Francisco, California 1 week ago

$60-$65 per hour

Hybrid 3 days in Fremont, CA

full benefits, PTO, etc

Capacity Management and Operations is a new team supporting multiple internal Client organizations. We manage their Capacity Management process, improving it where necessary, and provide operational support for the work pipeline. Our engineers help resolve capacity regression cases which save the Client millions in data center running costs per year. We also enable the most cutting edge work by aligning the demand and supply for critical infrastructure.

Quick learning is the most critical part of this job. Each internal Client org is different, most of them are using custom tools and have different needs. The ideal candidate will have a solid background in cross-functional capacity management or operations, but must be open to navigate a steep learning curve. Experience with automation, scripting and coding will be a great asset. Good communication is a must.

Key tasks

  • Maintain consistent communication with key stakeholders in each Client org to manage their current and future needs
  • Act as the owner of and actively develop the Capacity Management framework
  • Collaborate cross-functionally on a daily basis with stakeholders from multiple Client orgs
  • Support engineers in implementing the framework for each specific Client org case
  • Support the Client orgs in capacity planning and building their capacity monitoring processes
  • Act as a SPOC for non-standard requests related to Capacity Management and Operations service
  • Report on team's performance

Qualifications / requirements

  • 3+ years of experience in Technical Project/Program Management
  • Good understanding of capacity planning and monitoring
  • Expert communication skills in English - both spoken and written - including being proactive about communication with team members and beyond the team
  • Ability to work in a highly dynamic, large-scale environment
  • Willingness to learn and the desire to gain knowledge and skills to constantly improve qualifications
  • Some extent of flexibility to participate in oncall rotation and oncall handover meetings

THE PROMISES WE MAKE:

Pay range is $60-$65 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

For more information regarding our Privacy Policy, please visit /privacy.

Not Specified
Security Consultant
Salary not disclosed
San Francisco, California 1 week ago

Our client is seeking a skilled Information Security & Compliance Specialist to design, implement, and maintain IT security frameworks with a focus on ISO 27001 standards. The ideal candidate will bring a depth of experience in compliance, security frameworks, and IT best practices, working closely with Managed Service Providers (MSPs) and internal stakeholders to ensure a robust security posture.

**This is a contract opportunity located in South San Francisco**

Key Responsibilities:

  • Develop and implement IT security frameworks in alignment with ISO 27001 information security standards.
  • Conduct internal audits of current IT procedures to identify vulnerabilities and recommend enhancements following best practices in security management.
  • Collaborate with IT Managed Service Providers (MSPs) to support and execute compliance roadmaps and ensure timely achievement of security goals.
  • Establish and enforce user account setup, access policies, and Single Sign-On (SSO) integrations.
  • Utilize security tools such as Crowdstrike, JumpCloud, and SSO applications to manage system security, access, and endpoint protection.
  • Maintain documentation related to compliance, audits, and security controls.
  • Keep up to date with industry trends and regulatory changes impacting information security and compliance.

Qualifications:

  • Proven experience implementing IT frameworks that comply with ISO 27001 or similar information security standards.
  • Demonstrated expertise in IT compliance, security frameworks, and internal/external audit processes.
  • Experience working with MSPs and coordinating third-party IT/security initiatives.
  • Hands-on familiarity with Crowdstrike, JumpCloud, SSO implementations, and policy management for user security.
  • Strong communication and project management skills.
  • Relevant certifications preferred (e.g., ISO 27001 Lead Implementer/Auditor, CISA, CISSP).

Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit for more information. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Not Specified
Investment Banking Analyst
Salary not disclosed
San Francisco, California 1 week ago

Hello Everyone,

Greetings!

Job opportunity for Senior Data Analyst with a Music Company. I 'll include the description below for your review- If you feel interested feel free to a apply.

Job Title: Senior Data Analyst

Location: San Francisco, CA(Hybrid)

Duration: 6-12 Months(Possible Extensions)

Pay $70 per hr on w2.

Role Overview

We are looking for a Senior Data Analyst with a strong investment banking background and experience in M&A modeling. This role will support financial analysis, deal evaluation, and strategic decision-making through data-driven insights.

Key Responsibilities

  • Build and maintain financial and M&A models.
  • Support potential mergers and acquisitions analysis.
  • Evaluate CIMs (Confidential Information Memorandums).
  • Develop high-quality presentations and reporting for stakeholders.
  • Perform data-driven financial analysis to support strategic initiatives.

Required Skills & Experience

  • Investment banking experience.
  • Experience in potential M&A modeling.
  • Strong PowerPoint and Excel skills.
  • Experience evaluating CIMs.
Not Specified
Administrative Assistant Office Manager
Salary not disclosed
San Francisco, California 1 week ago

Our client, a highly regarded private equity and investment management firm based in San Francisco, is seeking a polished and proactive Administrative Assistant / Office Manager to support senior leadership and oversee daily office operations. This role is ideal for a detail-oriented professional who thrives in a fast-paced, high-performance financial environment and enjoys balancing executive support with operational oversight. The Administrative Assistant / Office Manager will serve as the face of the San Francisco office while providing high-level administrative support to investment professionals and firm leadership.

**Please note this is a onsite, temp-to-perm in San Francisco, CA. Pay will be $85k/yr.**

Key Responsibilities:

  • Manage complex calendars, meeting coordination, and travel arrangements for senior leadership
  • Prepare and edit correspondence, reports, presentations, and investment materials
  • Coordinate internal and external meetings, including investor and board meetings
  • Handle confidential information with discretion and professionalism
  • Process expense reports and assist with invoice tracking and approvals
  • Oversee daily office operations to ensure an organized, professional, and efficient environment
  • Serve as the primary point of contact for vendors, building management, and service providers
  • Manage office supply inventory, equipment, and facilities maintenance
  • Coordinate office events, team offsites, and client hospitality
  • Assist with onboarding logistics for new hires (workspace setup, supplies, access, etc.)
  • Greet investors, portfolio company executives, and external partners
  • Maintain conference rooms and ensure meetings run smoothly
  • Support preparation of materials for fundraising and investor communications

Qualifications

  • 3–7+ years of experience in an administrative or office management role, preferably within private equity, investment banking, asset management, or professional services
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities in a deadline-driven environment
  • Professional demeanor with strong written and verbal communication skills
  • Proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint, Word)
  • High level of discretion and integrity

Please submit your resume for consideration

You can use WorkGrades to collect and manage your references for free and share them with us or anyone else you choose by visiting /home/candidate. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. California applicants, please view our Privacy Notice here:

Not Specified
Senior Director Regulatory Affairs
Salary not disclosed
San Francisco, California 1 week ago
Senior Director, Global Regulatory Lead
Location: South San Francisco, CA
Base Salary: $270-285k range plus bonus and RSU's
Hybrid Onsite – Relocation Offered. Remote candidates will not be considered.
Scientific Search has recently partnered with a commercial stage pharmaceutical company that is looking for a Senior Director, Global Regulatory Lead. This role is accountable for the development of global regulatory strategies for assigned products to meet business objectives. This position will be the primary regulatory interface within the organization for assigned projects/products and reports to SVP Global Regulatory Affairs.
Responsibilities
  • Develops and oversees the global regulatory strategy for projects in assigned TA, in conjunction with and under the leadership of the SVP, Global Regulatory Affairs.
  • Leads the Global Regulatory Project Team meetings in collaboration with Regulatory Project Management when being the Global Regulatory Lead on a project.
  • Oversee the preparation of regulatory documentation (meeting request/briefing books) in support of interactions with a Health Authority and provide guidance to their team.
  • Overseas/leads the preparation and the critical review of submission documents to ensure compliance with regulatory requirements.
  • Contributes to and reviews responses to global Health Authority questions to ensure appropriate, consistent, and complete responses, ensuring their alignment with global development strategy.
  • Provide global regulatory advice through the product life cycle by representing the regulatory function in the Program Team when being the Global Regulatory Lead on a project.
  • In partnership with Regulatory Project Management, Regulatory Labelling and Regulatory CMC, oversees the development of content and format for regulatory submissions and related variations/amendments internationally in assigned TA.
  • Actively participates in Health Authority meetings.
  • Clearly articulate regulatory challenges/risks, identify potential solutions, and make a recommendation(s) on a path forward to Program Teams and Senior Management.
  • Responsible for maintaining a working knowledge of regulatory requirements and guidelines and for communicating regulatory changes to Program Teams.
  • Effectively manages direct report(s) and provide mentorship to junior professionals.
Requirements
  • Bachelor's or Master's degree in biological or life sciences or related scientific discipline, pharmacy or medicine (or international equivalent); an advanced degree is desirable.
  • A minimum of 15 years in the pharmaceutical industry with a minimum of 12 years in Global Regulatory Affairs, experience with major Health Authorities (US FDA, Health Canada, and EMA) is mandatory.
  • Strong understanding of US FDA, EU and international pharmaceutical guidance, regulations, drug development process, and industry standard practices.
  • Experience with major regulatory submissions (e.g. New Drug Applications (NDA/NDS/MAA), Pediatric Investigation Plans (PIP) and Orphan Drug Designation (ODD) activities) is highly preferred.
  • Experience in all phases of development and post marketing activities is highly preferred.
How To Apply: We'd love to see your resume, but we don't need it to have a conversation. Send us an email to and tell me why you're interested. Or, feel free to email your resume.
Not Specified
Global Procurement & Trade Manager
🏢 Pegasus
Salary not disclosed

About the Company

Pegasus Solar is the fastest growing provider of proprietary solar mounting hardware and project design software in the United States. In 2025, we manufactured and shipped more than 40 million parts, with a Pegasus system installed once per minute. We are a tight knit, high impact team driven to accelerate the widespread deployment of solar by making it simpler, faster, and better. Founded in 2012, Pegasus partners with installers to design and engineer products that improve installation efficiency and long-term reliability. With over 130 patents issued and pending and over half a million solar projects installed using Pegasus, we continue to set the standard for innovation and reliability in solar. Our purpose is Accelerating Solar Deployment. If you are passionate about clean energy, innovation, and scaling world class hardware, this is where you will make an impact.

About the Role

As a Global Procurement & Trade Manager, you will own supplier procurement, purchase execution, and manage international trade operations across Pegasus's global supply chain. This role is responsible for issuing purchase orders, coordinating inbound and outbound logistics, and facilitating import/export customs compliance for shipments into the United States and other international markets. You will work closely with Pegasus manufacturing and sourcing, our logistics partners, finance, planning/forecasting, and the sales operations to ensure material availability, optimize cost control, and ensure compliant global movement of goods. The Global Procurement & Trade Manager will report directly to the Head of Manufacturing & Supply Chain and will support the Director of Business Intelligence.

Responsibilities

  • Procurement & Supplier Management
  • Own end-to-end procurement execution with domestic and international suppliers.
  • Plan, issue and manage purchase orders aligned to approved demand plan.
  • Support domestic and international strategic supplier selection.
  • Monitor and track supply chain pricing, sourcing lead times, MOQs and contractual sourcing terms, indexed with prevailing material, labor costs, logistics, FOREX and import duties.
  • Work closely with Manufacturing & Sourcing to build strong supply chain partnerships, ensuring timely capacity development, consistent product quality, risk mitigation, and best value landed COGs.
  • Work closely with Quality to execute timely supply chain audits.
  • Import / Export & Trade Compliance
  • Own all import and export operations for Pegasus globally.
  • Work closely with Pegasus customs brokers to manage customs clearance for imports into the United States and other countries.
  • Ensure compliance with international trade regulations, tariffs, duties, and documentation requirements.
  • Coordinate with freight forwarders, customs brokers, and logistics providers.
  • Maintain accurate HTS codes, country of origin data, and trade documentation.
  • Logistics & Inventory Execution
  • Oversee inbound and outbound international logistics execution.
  • Coordinate shipment timing with suppliers, warehouses, and 3PL partners.
  • Manage quarterly inventory counts and reconciliation at Pegasus' headquarter warehouse and multiple 3PLs.
  • Ensure accurate inventory receipts and ERP transactions.
  • Cross-Functional Collaboration
  • Partner closely with Pegasus demand planning and forecasting.
  • Collaborate with operations, finance, and leadership.

Qualifications

  • Bachelor's degree in Supply Chain Management, Business Operations, Engineering, or equivalent Supply Chain Professional certification.
  • 10+ years of working experience.
  • 5+ years working in procurement, global trade, and supply chain operations.

Required Skills

  • Strong working proficiency with ERP systems such as SAP or Oracle Netsuite.
  • Advanced Excel and data analysis experience.
  • Global procurement and supply chain management experience.
  • Experience in planning and procurement for in-house assembly and packout.
  • Possesses strong analytical and data driven decision-making skills.
  • Ability to communicate clearly both written and verbally.

Preferred Skills

  • Sales, Inventory, and Operations Planning experience highly desired.
  • Hardware or durable goods manufacturing experience.
  • Experience in high growth or scaling companies.
  • Fluency in Mandarin and Spanish.

Pay range and compensation package

Work location – While the position can largely be remote, it is expected that the Global Procurement & Trade Manager will be onsite a few days each month for team collaboration and to coordinate inventory count validation. Travel – The position will require periodic travel to interface with supply chain partners and to attend trade shows.

Equal Opportunity Statement

Pegasus Solar is committed to diversity and inclusivity in the workplace.

Not Specified
Customer Success Manager
Salary not disclosed

Company Overview

We are a diverse team of technicians, engineers, designers, and professionals united by a passion for craftsmanship, innovation, and exceptional customer experiences. Our work blends modern technology with timeless design principles, celebrating vehicles not just as modes of transportation but as meaningful, high‐quality creations.

Our mission is to keep iconic automotive experiences alive through thoughtful modernization, precision engineering, and a commitment to excellence. We believe in creating a workplace where every team member finds purpose-whether through the satisfaction of delivering a finely crafted product or through the inclusive, collaborative culture we foster. If you share our dedication to quality, integrity, and continuous improvement, we'd love to meet you.

Position Summary

We are seeking a Customer Success Manager to oversee the post‐sale customer experience and serve as a trusted point of contact for vehicle owners. This role involves managing delivery logistics, ongoing service coordination, customer communication, and the development of service processes and partner networks.

This is an opportunity to shape and implement the entire post‐sales experience for a growing organization.

Essential Duties and Responsibilities

  • Serve as the primary contact for customers regarding deliveries, scheduled maintenance, and unexpected service issues
  • Coordinate service resolutions with internal teams, external service partners, and dealer networks
  • Oversee the full delivery process, including preparation, shipping, documentation, and ownership transfer
  • Define and implement best‐in‐class post‐sales experience workflows
  • Build and maintain the systems, tools, and processes needed for efficient customer support (CRM, communication platforms, scheduling tools, etc.)
  • Develop relationships with professional service partners in key markets
  • Hire, train, and lead a customer support team as the organization grows

Minimum Qualifications

  • 5+ years of experience managing customer experience, preferably within premium or high‐end consumer products
  • Experience overseeing third‐party service networks
  • Strong project management, organizational, and leadership abilities
  • Comfortable with ambiguity and capable of solving new, undefined challenges
  • Strong judgment, decision‐making ability, and attention to detail
  • Excellent written and verbal communication skills
  • Positive attitude, structured approach to work, and a sense of humor

Desired Skills

  • Experience in the automotive industry or related fields
  • Enthusiasm for restoration, customization, or vehicle craftsmanship
  • Basic understanding of maintenance workflows and how service facilities operate
Not Specified
Operations Manager
Salary not disclosed
Richmond, California 1 week ago

Operations Manager

Location: Richmond, CA

Compensation: Competitive base + 20% Bonus Potential

Benefits: 401(k) with matching, health/dental/vision insurance, paid time off, professional development reimbursement

About the Role

As the Operations , you'll take ownership of the operations, facility and team of a fast-growing business within one of the leading names in custom cushions, upholstery, and mattresses. is a vertically integrated e-commerce manufacturer serving both consumers and commercial clients nationwide.

You'll work directly with our company president and operations staff to grow the business with clear ownership, autonomy, and impact.

Seeking an experienced, detail oriented, professional to manage all production operations and personnel at our ~20,000sf manufacturing facility. Significant experience managing a team in a production environment is required.

The ideal candidate will have strong experience in custom-manufactured products rather than assembly/line production environments, and will have strong leadership skills, excellent organizational abilities, and a passion for continuous improvement.

Significant growth opportunities available for increasing responsibility. This position reports to the owner/President of the company with significant opportunity for personal development and mentorship.

Why This Role Is Exciting

Ownership:

The Operations Manager will own daily production operations, ensuring workers adhere to company rules and meet efficiency and accuracy goals, while maintaining a safe working environment.

You'll own production team management and day-to-day fulfillment and the warehouse for all elements of the business—including foam cutting, finishing, packing and shipping. You'll ensure our high standards of production quality and on-time delivery are met, and lead us to new standards of excellence. You will also be measured on total cost of production, helping to improve the overall efficiency of our operations.

Collaboration:

You'll work directly for our President and owner, and collaborate with company leaders as a member of the senior management team.

Impact:

This is a pivotal role—your performance directly shapes and enables FoamOrder's growth trajectory. Operations is an area that needs reinforcement at our company, and can help unlock significant growth potential by implementing new technologies and processes and helping us grow our team, facilities, and overall operations.

Relationship Building:

You're exceptional at building rapport, earning trust, and cultivating lasting relationships with your production team, and your peers in other functions. Your ability to connect and lead production employees, as well as to lead them to more compensation, responsibility and maximizing their potential will be instrumental in their success.

Career Growth:

If you've ever wanted to run your own business or move into a CEO-track role, this position gives you that experience in a real, profitable company—with guidance from an accomplished President/Owner who scaled multiple tech startups before acquiring and modernizing FoamOrder.

Rewards:

This role includes competitive base compensation as well as significant bonus potential for hitting key performance metrics, including on-time delivery, error rate, and total cost of production - your earnings will grow directly with your success.

What You'll Do

Lead a Team to Increasing Performance and Success

  • Lead and manage a team of production staff, providing training, guidance, and support.
  • Implement and enforce production rules, policies, and procedures.
  • Understand and employ progressive discipline when needed.
  • Ensure all workers know their priorities and key tasks.
  • Recruit, hire, and onboard new production staff.
  • Train new team members and conduct ongoing training to develop skills.
  • Conduct employee performance and compensation reviews.
  • Know how to do every job in the warehouse, to be able to train new employees and to fill in as necessary
  • Foster a positive team culture and promote job ownership.

Production/Order Fulfillment Management

  • Manage daily production schedule and order scheduling
  • Meet production goals, both efficiency and throughput
  • Ensure the production and warehouse areas are clean, organized, and safe at all times.
  • Conduct monthly OSHA/Safety training and maintain compliance logs.
  • Optimize production shifts and schedules to maximize productivity and efficiency.
  • Implement and maintain a culture of continuous improvement.

Performance Metrics you will champion/lead/drive:

  • Safety compliance and results
  • On-time order rate
  • Order accuracy rate
  • Total cost of production (labor plus materials/revenue)
  • Establish and track team goals and bonus structures.
  • As metrics and goals are achieved, develop new, appropriate, and fair metrics and goals.
  • Work with the management team to identify and implement process improvements to enhance efficiency and reduce costs.

Strategic Projects

  • Drive implementation of new, modern production management software and other technology to increase efficiency and performance

What Makes You a Strong Fit

  • Strong experience in custom manufacturing
  • Minimum 7+ years in a manufacturing management role preferred, ideally with custom-build product lineup vs. assembly production process.
  • Undergraduate degree, ideally in an engineering/production/supply-chain or related field
  • Proven success leading a team in a custom-production environment.
  • Excellent leadership, communication, and interpersonal skills
  • Ability to train and motivate team members
  • Experience with best-practice safety programs and regulations
  • Strong understanding of production operations and best practices, and able to bring those principles to our environment and implement them (5S, Kaizen, Lean, etc.)
  • Strong organizational and time management skills
  • Ability to solve problems and make decisions
  • Familiarity with production management systems
  • Desire for growth into a senior management role at a growing small company

Benefits & Perks

  • Competitve Compensation including base salary and bonus plan
  • 401(k) matching
  • Comprehensive health, dental, and vision insurance
  • Paid time off
  • Career development support: The company actively encourages and covers attendance at workshops, and career-based learning programs for top performers

About

is a leading e-commerce manufacturer of custom foam products—including cushions, mattresses, organic latex bedding, and more. Headquartered in Richmond, CA, we manufacture all products in-house and ship nationwide.

The company is led by Mike Handelsman, a Harvard MBA and former executive at several high-growth technology companies, and ex-consultant at McKinsey, and brand leader at Procter & Gamble. FoamOrder combines modern e-commerce strategy with American manufacturing excellence to serve both retail and commercial clients.

Ready to take ownership of a fast-growing business?

BEGIN HERE: Apply now through our online form:

Not Specified
jobs by JobLookup
✓ All jobs loaded