Information Technology Jobs in Eastvale, CA

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Immediate positions available to work with children with autism spectrum disorder and their families!

• $20.00 - $24.50 / hour
• Earn an additional $2.00 /hour (premium pay) for weekends and holidays
• Increase for RBT certification
• Paid drive time / mileage reimbursement
• 401(k) plus company match
• Paid time off earned for every hour worked!
• Paid training

• LAUNCH career path - clear milestones with rewards including bonuses and promotions
• Referral bonus program
• Free continuing education opportunities
• Free CPR and safety training
• Employee assistance program including free financial advice, free counseling support, mental health resources
• Virtual office connection to hundreds of colleagues nationwide, and fun local events with colleagues in your area
• Learn transferable skills which open the door to great careers in behavior health

• Teach kids while playing, and following a treatment plan specific to that child
• Observe, play and collect data so you can write a progress note
• Help kids learn essential life skills such as motor skills, social skills, emotional skills and more
• Work on goals with child that help shape challenging behaviors into communication skills
• Make a difference in the life of a child!

• Paid prior experience working with kids (i.e. Camp counselor, daycare, nanny, school setting, ABA, etc) preferred
• Lots of energy, playful, creative, able to think on your feet
• Dependable - someone your client and their family can count on
• Ability to constantly get up and down off floor, move quickly
• Tech savviness - comfortable learning our data collection software and using Microsoft Office 365 (Excel, Outlook, Teams)
• Desire to learn, work independently, and provide the best quality care to our clients
• Interested in working with evidence-based methods based in science and proven effective

Who We Are

• Its in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

CA Job Applicant Privacy Notice

IBTI

Senior Sales Executive (Hunter)

Location: Corona, California

Employment Type: Full Time, Direct Hire

Industry: Managed Service Provider (MSP) and MSSP

Focus: New Logo Acquisition, SMB and Mid-Market B2B

About the Role

Our client, a growing Managed Service Provider based in Corona, California, is seeking a Senior Sales Executive with a true hunter mentality. This position focuses entirely on new business development, new logo acquisition, and expanding market presence within the SMB and Mid Market segments. The ideal candidate understands the MSP and MSSP space and enjoys consultative selling, building relationships, and closing deals that drive long term value for clients.

Responsibilities

• Identify, target, and acquire new SMB and Mid Market clients
• Build and manage a strong pipeline through cold outreach, networking, referrals, and proactive prospecting
• Conduct discovery calls, meetings, and presentations with senior leaders and decision makers
• Collaborate with technical teams to scope and position MSP and MSSP service offerings
• Prepare proposals, manage the sales cycle from start to finish, and close new business
• Maintain accurate pipeline forecasting and CRM documentation
• Stay informed on trends in managed services, cybersecurity, cloud, and IT solutions
• Represent the company at events, partner meetings, and industry functions to generate leads

Requirements

• Minimum of 3 to 5 years of successful hunting experience in B2B sales
• Proven track record of landing new logos in the SMB or Mid Market space
• Experience working within or selling into the MSP or MSSP ecosystem is strongly preferred
• Strong communication, negotiation, and presentation abilities
• Ability to manage full cycle sales independently
• Familiarity with CRM systems and structured sales processes
• Self driven, competitive, and comfortable in a performance based environment
• Ability to meet clients in person across the Inland Empire and Orange County areas

Compensation

• Competitive base salary
• 150,000 dollar On Target Earnings
• Unlimited commission potential based on sales performance
• Additional incentives available for exceeding performance goals

What We Are Looking For

• A motivated sales professional who loves building relationships, uncovering needs, and winning new business. Someone who understands the MSP model and thrives in an environment that rewards effort, persistence, and results.

Description

Seeking an AI/ML Operations professional for the following role -

Overall Responsibilities

• Manage operational workflows for model deployments, updates, and versioning across GCP, Azure, and AWS.
• Monitor model performance metrics: latency, throughput, error rates, token usage, and inference quality
• Track model drift, accuracy degradation, and performance anomalies - escalating to engineering as needed.
• Support knowledge base operations including vector embedding pipeline health, chunk quality, and refresh cycles in Vertex AI.
• Maintain model inventory and documentation across multi-cloud environments.
• Coordinate model evaluation cycles with Responsible AI and Core Engineering teams

Agent & MCP Server Operations

• Monitor AI agent health, performance, and reliability (AutoGen-based agents, MCP servers)
• Track agent execution metrics: task completion rates, tool call success/failure, latency, and error patterns
• Support agent deployment and configuration management workflows
• Document agent behaviors, known issues, and operational runbooks
• Coordinate with Core Engineering on agent updates, testing, and rollouts
• Monitor MCP server availability, connection health, and integration status

FinOps & Cost Management

• Track and analyze AI/ML cloud spend across GCP (Vertex AI), Azure (OpenAI), and AWS (Bedrock)
• Build cost dashboards with breakdowns by model, application team, use case, and environment.
• Monitor token consumption, inference costs, and embedding/storage costs.
• Identify cost optimization opportunities - model selection, caching, batching, rightsizing.
• Provide cost allocation reporting for chargeback/showback to consuming application teams.
• Forecast spend trends and flag budget anomalies.
• Partner with Infrastructure and Finance teams on AI cost governance.

Monitoring, Dashboarding & Reporting

• Build and maintain dashboards for platform performance, model health, agent metrics, and operational KPIs.
• Create executive and stakeholder reports on platform adoption, usage trends, and cost allocation.
• Develop Responsible AI dashboards tracking hallucination rates, accuracy metrics, guardrail triggers, and safety incidents.
• Monitor APIGEE gateway traffic patterns and API consumption trends.
• Provide regular reporting to product management on use case performance.

Release Operations Support

• Support release management processes with pre/post-deployment validation checks.
• Track release health metrics for models, agents, and platform components.
• Maintain release documentation, runbooks, and operational playbooks.
• Coordinate with QA, Performance Engineering, and Infrastructure teams during releases.

AI Operations

• Monitor guardrail effectiveness and flag anomalies to the Responsible AI team.
• Track and report on hallucination detection, content safety triggers, and accuracy trends.
• Support LLM Red Teaming efforts by collecting and organizing evaluation data.
• Maintain audit logs and compliance documentation for AI governance.

Cross-Functional Coordination

• Serve as operational point of contact for application teams consuming DxT AI APIs.
• Coordinate with Corporate Security on audit requests and compliance reporting.
• Partner with Infrastructure team on capacity tracking and resource utilization.
• Support Performance Engineering with load test analysis and results documentation.

Basic Qualifications

• 2-4 years in an Ops, Analytics, or Technical Operations role (MLOps, AIOps, DataOps, Platform Ops, or similar)
• Understanding of AI/ML concepts: models, inference, embeddings, vector databases, LLMs, tokens, prompts.
• Experience with cloud cost management and FinOps - tracking, analyzing, and optimizing cloud spend.
• Strong proficiency with dashboarding and visualization tools (Looker, Tableau, Grafana, or similar)
• Working knowledge of GCP (required); familiarity with Azure and AWS a plus.
• Comfortable with SQL and basic Python for data analysis and scripting.
• Experience with monitoring and observability platforms (Datadog, Prometheus/Grafana, Cloud Monitoring, or similar)
• Understanding of APIs and API gateways - ability to read logs, trace requests, analyze traffic.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills - able to translate technical metrics into stakeholder insights.
• College degree in Computer Science, BIS, MIS, EE, ME or similar is required.

Preferred Qualifications

• Hands-on experience with LLM platforms: Vertex AI, Azure OpenAI, AWS Bedrock
• Familiarity with AI agents and agentic architectures (AutoGen, LangChain, or similar)
• Exposure to MCP (Model Context Protocol) or agent-tool integration patterns.
• Experience with vector databases and RAG (Retrieval-Augmented Generation) operations.
• Understanding of MLOps lifecycle: model registry, versioning, deployment patterns, A/B testing
• Experience with APIGEE or similar API management platforms.
• Familiarity with Responsible AI metrics - hallucination, bias, content safety, guardrails.
• FinOps certification or formal cloud cost management experience.
• Experience supporting enterprise platform teams with multiple consuming applications.
• Familiarity with ML pipeline tools (Kubeflow, MLflow, Vertex AI Pipelines)
• Exposure to prompt management and evaluation frameworks.
• ITIL or operational process framework experience.
• Experience creating runbooks and operational documentation.

Education

• BE/BS in Computer Science, Business Information Systems, Management Information Systems, Electrical Engineering, Mechanical Engineering or similar

The estimated pay range for this position is USD $85. /hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

• Develops accurate and complete production drawings, layout diagrams, schematics and construction documents.
• Communicate and collaborate with production team regarding print related items.
• Communicate and collaborate with sales regarding orders.
• Keeps abreast of current Drafting Standards to maintain continuity during the drawing and bill of material development process.
• Perform other duties as assigned.

• High School Diploma.
• Drafting Fundamentals exposure, degree in drafting preferred.
• General knowledge of constructions standards.
• Strong computer skills and understanding of relevant software packages.
• Strong mechanical skills.
• Motivated self-starter with a strong tolerance for change.

• Develops accurate and complete production drawings, layout diagrams, schematics and construction documents.
• Communicate and collaborate with production team regarding print related items.
• Communicate and collaborate with sales regarding orders.
• Keeps abreast of current Drafting Standards to maintain continuity during the drawing and bill of material development process.
• Perform other duties as assigned.

• High School Diploma.
• Drafting Fundamentals exposure, degree in drafting preferred.
• General knowledge of constructions standards.
• Strong computer skills and understanding of relevant software packages.
• Strong mechanical skills.
• Motivated self-starter with a strong tolerance for change.

• Develops accurate and complete production drawings, layout diagrams, schematics and construction documents.
• Communicate and collaborate with production team regarding print related items.
• Communicate and collaborate with sales regarding orders.
• Keeps abreast of current Drafting Standards to maintain continuity during the drawing and bill of material development process.
• Perform other duties as assigned.

• High School Diploma.
• Drafting Fundamentals exposure, degree in drafting preferred.
• General knowledge of constructions standards.
• Strong computer skills and understanding of relevant software packages.
• Strong mechanical skills.
• Motivated self-starter with a strong tolerance for change.

Job Title: Receptionist

Location: Anaheim, CA (Onsite)

Pay Rate: $22/hour

Contract Duration: Now through April

Overview:

LHH is seeking a professional, friendly, and highly organized Receptionist to support our client's front‑desk operations for our Anaheim office. This role is ideal for someone who excels in customer service, communicates clearly, and enjoys keeping an office running smoothly. The position is fully onsite and offers a consistent weekday schedule through April.

Responsibilities:

• Greet and assist visitors, clients, and staff in a polished and professional manner

• Answer and route incoming calls; manage voicemail and front‑desk communication

• Maintain office lobby, meeting spaces, and general common areas

• Handle mail distribution, package intake, and courier coordination

• Support basic administrative tasks, including scanning, filing, and data entry

• Assist with scheduling conference rooms and coordinating meeting logistics

• Provide general support to office staff and contribute to smooth daily operations

Qualifications:

• Previous reception or front‑desk experience preferred

• Strong customer service and communication skills

• Comfortable handling a high volume of calls and visitors

• Proficient with Microsoft Office and general office systems

• Professional demeanor, reliability, and a proactive approach

• Ability to work onsite Monday–Friday throughout the full contract term

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

• 
  
• Master’s degree in related field
  
• BCBA certified
  

• 
  
• Medical, Dental and Vision insurance
  
• Company 401k Plan
  
• Bonuses!
  
• Generous time off policy (vacation, sick time and holidays)
  
• The most extraordinary, professional culture in the industry
  
• A management team that truly cares about your future and happiness
  
• Flexible work schedule with a focus on work/life balance
  
• Mileage reimbursement, a company computer and cell phone
  
• Leadership training and CEUs - we will teach how to become a better leader!
  
• Outstanding mentorship and supportive environment for continual learning
  

• 
  
• Your assigned client families experience a consistent high quality clinical practice, impactful client progress and customer satisfaction with Intercare services. Your provision of direct services to clients will include FBAs, direct oversight of assigned client cases as well as consultation on or coverage of certain cases assigned to other Clinical Supervisors (BCBA).
  
• Your assigned clinical team experiences high quality professional development and success in their roles, as appropriate for their level of experience and stage in professional development. You will provide oversight, feedback, mentoring and encouragement to produce trained and professional Program Managers and Interventionists and optimize their success.
  

• 
  
• Maintain minimum billable hours of an average of 5 hours/workday (25 hours per week/ 110 hours per month).
  
• Supervise your Program Manager team to ensure minimum billable of 28 hours per week (120 hours per month).
  
• Provide quality clinical supervision in accordance with BACB standards to ensure treatment integrity and quality assurance across clients, settings and funding sources to include: direct observation and protocol modification, as needed.
  
• Conduct developmental skills assessments, such as (not limited to) the ABLLS-R, AFLS, and/or VB-MAPP, in order to develop and evaluate the effectiveness of individualized client treatment recommendations and objectives.
  
• Provide supervision and complete documentation in accordance with BACB standards for RBT’s, BCaBA’s and BCBA candidates, as needed
  
• Conduct Functional Behavioral Assessments, including Functional Analyses, in order to develop function-based treatments.
  
• Provide accurate assessment of skills and direct feedback through completion of Performance Management metrics to other clinical team members (i.e., all Behavior Interventionist and Program Supervisors/Managers).
  
• Provide training, as needed, to teachers, technicians, parents, and/or others utilizing Behavior Skills Training (BST): discussion, modeling, practice and feedback.
  
• If applicable, attend Individualized Education Plan (IEP) and/or other interdisciplinary team meetings and, when appropriate, present proposed goals and objectives, behavioral interventions, and possible modifications/adaptations.
  
• If applicable, collaborate with school personnel by conducting student observations, providing written programming and/or behavioral recommendations, implementing training as necessary, and providing regular follow-up support, as authorized.
  

• 
  
• Strong ABA and clinical skills
  
• Self-disciplined: Able to schedule and attend client appointments and clinical team meetings with consistency, reliability and punctuality
  
• Excellent written and spoken communication: Clear language, accurate grammar and spelling
  
• Excellent time management skills: Understands how to allocate working day between billable hours and non-billable hours, onsite (direct) and in-office (indirect) supervision hours
  
• Excellent interpersonal skills: Builds rapport with clients and with colleagues, and cultivates rapport between clinical team and client family
  
• Excellent team player attitude and customer service orientation: Aligned with organizational practices, and working in service to client families and colleagues, regardless of their position
  
• Ability to give and receive constructive feedback
  
• Bilingual skills valued, Spanish preferred
  

Crane Authentication is the world leader in brand authenticity and integrity, with a heritage spanning more than 40 years. We serve many of the world’s leading brand owners, licensors, and media rights owners (including around half of the Interbrand 100 Best Global Brands 2021) and are the only provider that addresses brand value and vulnerability across physical and digital domains. Crane is also a provider of high-security and compliance solutions to governments. At Crane, designers work with technologists, integrators, analysts, and domain experts to ensure solutions are brand-led, practical, and effective.

As a partner to businesses and governments, Crane Authentication offers expertise and cutting-edge innovations that protect and enhance products, secure identities, safeguard revenues, and enforce compliance. Customers from different business sectors and levels of government trust its team of 1,250 people for their expertise in R&D, security design, engineering, and data-driven insights. With a presence in 15 countries on three continents, the Crane Authentication team understands the regional nuances of the opportunities and challenges facing its customers.

The Customer Service Representative serves as the main contact to resolve customer issues and foster a positive relationship between the customers and the company.

Essential Functions Performed by the Position

· Responds and ensures customer enquiries and requests are addressed in a timely manner.

· Coordinates with the sales team and internal departments to ensure the production quality and customers’ requirements are met.

· Handles customer complaints according to the company procedures and service standard.

· Communicates with the sales team and internal departments to maintain updated customer profile information.

· Prepares proforma invoices for Prepaid Customer, track the payment and inform the accounting Dept. to release the order to customer.

· Takes orders, determines charges, and oversees billing or payments.

· Provides information about products and services and responds to questions and complaints professionally.

· Maintains accurate records of all transactions made in connection with work.

· Performs desk coverage duties for Buyer within US Office when employee is out of office.

· Provides warehouse support on an as needed basis.

· Provides internal support to other teams on an as needed basis.

Position Qualifications Education:

· Bachelor's degree is desirable.

Experience:

· At least one year’s experience in a customer facing role.

· At least one year’s experience in the garment/textile/sportswear industry.

Knowledge, Skills, and Abilities :

· Customer/supplier liaising skills.

· Effective communication skills in listening, speaking, and writing, to respond to the customer clearly and accurately.

· Understand customers’ needs and concerns to resolve the topic as efficiently and effectively as possible.

· Respond to questions and complaints in a friendly and professional manner.

· Good interpersonal skills. Be patient and polite, especially when dealing with difficult customers.

· Able to analyze situations, investigate problems, and determine solutions.

What we offer:

Crane offers competitive benefits, tailored to each region in which we operate. In addition to benefits, our employees enjoy perks such as company-sponsored wellness programs, volunteer opportunities, regular team building and engagement events and learning and development opportunities.

We value diversity at our company. Everyone who applies with the qualifications will receive consideration for employment without regard to: age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

About Company ::

Bristlecone is a supply chain and business analytics advisor, serving customers across a wide range of industries. Rated by Gartner as among the top ten system integrators in the supply chain space, we are uniquely positioned to solve contemporary business problems, with supply chain and analytics focus as our advantage. We have been a trusted partner and advisor to many leading, globally recognized companies such as Applied Materials, Exxon Mobil, Flextronics, LSI Logic, Mahindra, Motorola, Nestle, Palm, Qatar Petroleum, Ranbaxy, Unilever and Whirlpool and many others

nSAP IBP Order-Based Planning (OBP) Solution Architect is a senior-level expert responsible for designing end-to-end supply chain planning solutions specifically within the Order-Based Planning module of SAP Integrated Business Planning (IBP).

Role Overview

The architect acts as a bridge between complex business planning requirements and technical system execution, ensuring that supply chain strategies—such as Response & Supply and Real-Time Integration (RTI)—are scalable and aligned with best practices.

Key Responsibilities

• Solution Design: Lead the architectural blueprinting for IBP-OBP, including planning areas, master data, and key figure calculations.
• Real-Time Integration (RTI): Design and govern data flows between SAP IBP and SAP S/4HANA or ECC using RTI or Cloud Integration for Data Services (CI-DS).
• Planning Execution: Configure and optimize algorithms for Response Management, Allocation Planning, and tactical supply planning (Heuristics/Optimizers).
• Stakeholder Management: Facilitate "Fit-to-Standard" workshops with senior leadership to translate business goals into technical requirements.
• Quality Assurance: Define testing strategies for Unit, SIT, and UAT phases, and oversee the successful cutover to production.

Required Skills & Qualifications

• Technical Expertise: Deep knowledge of Order-Based Planning (OBP), RTI, harmonized planning areas, and the SAP IBP Excel add-in.
• Experience: Typically requires 10+ years of SAP experience, with at least 3-5 full lifecycle implementations of SAP IBP.
• Integration Knowledge: Proven ability to integrate SAP IBP with other modules like Advanced ATP (aATP) and Production Planning and Detailed Scheduling (PP/DS).
• Certifications: An SAP IBP Certification or Solution Architect certification is highly preferred.
• Process Knowledge: Strong understanding of end-to-end supply chain planning, including S&OP, Demand Planning, and Inventory Optimization.

Key Performance Indicators (KPIs)

• Successful delivery of Proof of Concepts (POCs) for prospective solutions.
• System performance optimization and minimal customization of the standard SAP solution.
• Seamless integration and data accuracy across the enterprise landscape.

If this sounds like the right fit for you or someone you know, feel free to reach out or drop your resume in the comments/message box.

#SAPPPDS #SAPJobs #S4HANA #AMS #SAPSupport #HiringNow #JobOpening #Agile #IBP #SAPCareers

Overview

When you join Kyocera Document Solutions West (KDSW) you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

Kyocera is a global leader in the development of innovative office technology solutions that help businesses streamline operations, enhance productivity, while reducing their environmental impact. With a rich history of providing cutting-edge office equipment, document management solutions, and industrial technologies, Kyocera is committed to driving business success through sustainable, reliable products.

We are looking for an enthusiastic, results- driven Account Executive to join our team. As an Account Executive, you will be responsible for driving the growth of our business by building relationships with new and existing clients, selling our advanced document solutions within an assigned territory, and delivering exceptional customer service. You will also be responsible for selling KDA equipment, services, and supplies to your assigned accounts.

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Responsibilities

+ Maintain an established sales activity level.

+ Work with sales manager to identify potential sales prospects in your assigned territory.

+ Follow-up with provided sales leads within the established time.

+ Engage, assess and renew existing contracts prior to contract expiration.

+ Report sales activity in company CRM system.

+ Participate in scheduled product and sales training events.

+ Participate in team meetings and provide sales and territory insights.

+ Present and demonstrate Kyocera’s range of products and solutions, including multifunction printers, copiers, document management software, and other office solutions.

+ Use a consultative approach to identify business challenges/risks and design tailored solutions that deliver measurable positive outcomes.

+ Sell MNS, Network Infrastructure, Security, Business Continuity, ECM, uCaaS, A/V, and Document Output solutions.

+ Win new business through strategic prospecting and intelligent discovery.

+ Leverage team selling opportunities by engaging with subject matter experts.

+ Develop relationships with clients and deliver high levels of client care.

+ Develop and maintain a healthy opportunity pipeline to ensure future success.

+ Conduct Quarterly Business Reviews with current customer base.

+ Use time management skills to drive earnings potential.

+ Take ownership in personal development and be open to coaching.

This position requires you to customarily and regularly work more than half your time selling or obtaining orders away from the employer’s place of business.

Qualifications

+ Minimum of 0–3 years of sales experience (B2B preferred) with a track record of hitting or exceeding targets.

+ Strong communication, presentation, and negotiation skills—you can build rapport quickly and influence decision makers

+ A consultative mindset with the ability to uncover client challenges and position solutions that deliver measurable results

+ Self-motivated, competitive, and driven to achieve—while thriving in a team-oriented, collaborative environment

+ Exceptional organizational and time-management skills to manage multiple priorities and keep your pipeline moving

+ Tech-savvy and comfortable using CRM tools and sales technology to track activity, pipeline, and performance

+ Coachable and eager to grow — you take feedback well and actively invest in your personal development

Preferred:

+ Bachelor’s degree in Business, Marketing, or related field.

The on-target earnings (OTE) for this role is more than $90,491.00 (base salary, monthly commission and bonus) and is geared to reward high performers. Of this amount, the typical base pay range for this role is $42,366 - $58,023.00. This pay range represents the base annual full-time salary for this position. The actual base salary offered will depend on a variety of factors, including experience, education, geography, and other relevant factors.

We offer a generous benefits package including medical, dental, and vision plans, a 401k match, flexible spending, disability, and life insurance, paid time off and holidays, and car and phone allowance.

Note:

This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Kyocera Document Solutions West is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays.

KYOCERA Document Solutions Alabama is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.

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About Bristlecone:

Bristlecone is the industry’s largest pure-play supply chain service provider.

As the trusted partner for AI-first supply chain transformations, we specialize in empowering customers with tech-enabled solutions for planning, sourcing, and fulfillment. Through our consulting, platforms, and supply chain build and enablement expertise, we help Global 2000 organizations in the life sciences, retail, consumer goods, manufacturing, and high-tech industries drive visibility, resiliency, and efficiency across their supply chain.

Guided by a consulting-led approach, we serve as strategic partners to customers throughout their supply chain transformation journey. With comprehensive advisory and implementation capabilities, we offer high-value consulting spanning domains, processes, and change management, ensuring tailored solutions that drive meaningful outcomes for each customer. Bristlecone is headquartered in San Jose, California, with locations across North America, Europe, and Asia. It is part of the Mahindra Group.

Learn more at Opportunity Employer

Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

We are currently looking to hire a Change Management Consultant to join our growing Solutions and Consulting team.

Change Management Consultant (Senior Specialist)

Overview:

We are seeking a Change Management Consultant with strong experience in Organizational Change Management (OCM) and large-scale technology implementations. This role will involve driving successful change initiatives, ensuring they meet objectives on time and within budget.

Key Responsibilities:

• Independently lead change management workstreams or support overall program leadership on multiple change initiatives, ensuring on-time delivery, employee adoption, and budget alignment.
• Develop and Execute Change Strategies: Design and implement comprehensive change management plans to maximize employee adoption, usage, and proficiency, and align these strategies with project timelines.
• Executive and Leadership Coaching: Act as a coach for senior leaders and executives, guiding them in fulfilling their roles as change sponsors. Support managers and supervisors by providing coaching to help their teams navigate transitions.
• Communication & Training Support: Oversee the creation, delivery, and management of communication and training strategies to prepare stakeholders and ensure readiness for change.
• Impact & Readiness Assessments: Conduct impact analyses, assess organizational readiness, and identify key stakeholders. Create tailored strategies to address stakeholder needs and ensure smooth transitions.
• Manage Resistance: Identify and manage resistance to change, employing strategies to mitigate challenges and ensure successful outcomes.
• Metrics & Monitoring: Define success metrics, track progress across multiple projects, and adjust strategies to ensure positive results and alignment with project objectives.

Additional Responsibilities:

• Develop and manage change management deliverables, such as communication plans, sponsor roadmaps, and resistance management strategies.
• Collaborate with global project teams to integrate change management activities into overall project plans and timelines.

Qualifications & Experience:

• 3–5 years of direct OCM experience with 2-3 years dedicated to focus on large ERP implementations (SAP preferred).
• Bachelor's degree in Business, Organizational Psychology, Human Development/Behavior, Human Resource Management, or a related field; advanced degree preferred.
• Change management certification (e.g., Prosci) preferred.
• Previous experience in consulting, preferably with a Big Four or top-tier consulting firm.
• Experience collaborating with globally distributed teams, including leading or coordinating work with offshore team members.
• Experience in supply-chain related projects is a plus.
• Industry experience in sectors such as CPG, Retail, Life Sciences/Pharma, Automotive, Engineering, Oil & Gas, Tech or Hi-Tech is a plus.

Skills & Competencies:

• Expertise in change management methodologies, tools, and best practices.
• Strong project management skills, with the ability to oversee multiple initiatives and ensure successful delivery.
• Exceptional communication and active listening skills.
• Ability to influence and build relationships across all levels of the organization.
• Strategic problem-solving capabilities with a focus on achieving project objectives.
• Experience working in dynamic, ambiguous environments and managing large-scale projects.

Travel Requirement

This is a Hybrid role. Onsite presence in Corona, California, is required from Tuesday through Thursday

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My Client is Global Inventory management and logistical AI SaaS platform that is sold to the Pharma and CPG industries.

Due to rapid expansion they are looking for a Head of Client Success to help grow out a client success and customer retention team.

The role is a Player / Coach cross-functionally to ensure customers realize measurable business outcomes from their platform investment while expanding adoption over time.

Key Responsibilities

Revenue Retention - Leading, organizing and standardizing the renewals process across the Client Success team. Ensuring NRR (Net revenue retention increase) is the core of this role.

Expansion - Increasing Average Client Value per customer in your / Annual Recurring revenue of your teams portfolio. This is a Player / Coach role... you will be looking after enterprise clients

Customer Value & Engagement - Partnering with Sales / Marketing / Digital / Tech etc. to improve client satisfaction, product innovation and influencing marketing campaigns

CS Operations & Team Development - Directly manage 5–10 strategic and 10–20 hybrid accounts, growing out the CS Team and developing portfolio analytics, Value Realization Index (VRI), and LTV visibility

Qualifications

Experience

• 10+ years in Customer Success or enterprise account management EITHER within manufacturing/MES/Inventory Management platforms OR Working directly with Logistics / supply chain contacts on their software
• Experience managing complex enterprise accounts ($250k+ ARR)
• Experience scaling or optimizing a Customer Success function for a Tech / SaaS company

SAP S/4HANA Implementation Project Manager

We are seeking an experienced and results-driven SAP S/4HANA Implementation Project Manager to lead our clients through a successful SAP S/4HANA transformation. The Project Manager will be responsible for overseeing all phases of the implementation project — ensuring delivery on time, within scope, and within budget.

This role requires strong project management expertise, in-depth knowledge of SAP S/4HANA, and the ability to collaborate effectively with cross-functional teams.

Key Responsibilities

• Project Planning: Develop detailed project plans defining tasks, timelines, resources, and dependencies for the SAP S/4HANA implementation.
• Team Leadership: Lead and motivate cross-functional project teams, fostering collaboration, communication, and accountability.
• Scope Management: Define and manage project scope, ensuring all requirements are captured, documented, and approved through proper change control.
• Budget Oversight: Manage and track the project budget, ensuring financial compliance and cost efficiency.
• Risk Management: Identify, assess, and mitigate project risks and issues throughout the project lifecycle.
• Stakeholder Communication: Maintain clear, consistent communication with all stakeholders, providing progress updates, addressing challenges, and managing expectations.
• Vendor Management: Coordinate with external vendors and consultants to ensure alignment with project goals and deliverables.
• Quality Assurance: Oversee testing, validation, and quality control processes to ensure solution integrity and functionality.
• Change Management: Develop and implement change management strategies to support user adoption and minimize disruption.
• Training: Plan and conduct end-user training sessions to ensure effective use of the new SAP S/4HANA system.
• Post-Implementation Support: Establish support structures for transition into steady-state operations.
• Project Closure: Conduct formal project closure, including documentation of lessons learned and final deliverables.

Requirements

• Education: Bachelor’s degree in Business, Information Technology, or a related field.
• Certifications:
• SAP Activate certification
• PMP or equivalent project management certification (highly desirable)

Experience:

• Minimum 15 years of experience as a Project Manager leading SAP ERP and S/4HANA implementation projects.
• Successfully delivered at least two (2) end-to-end SAP S/4HANA implementation projects.

Technical Expertise:

• Strong understanding of SAP S/4HANA modules, functionalities, and best practices.
• Proficiency in project management tools and methodologies.

Soft Skills:

• Excellent communication and interpersonal skills.
• Proven leadership and team management abilities.
• Strong analytical and problem-solving skills.
• High adaptability to changing priorities and timelines.
• Results-oriented mindset with a focus on delivering measurable business outcomes.