Jobs in East Providence
622 positions found — Page 5
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.
Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.
Our offices have onsite fully equipped state of the art gyms for employees at zero cost.
Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.
We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.
Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.
Granite was recently named One of Forbes Best Employers for Diversity.
Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.
If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.
EOE/M/F/Vets/Disabled
Summary of Position:
The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.
The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate
information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.
The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.
Duties and Responsibilities:
Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.
Ownership of solution aspects of the RFP project timeline from beginning to end.
Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.
Ability to work on multiple proposals simultaneously
Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.
Express willingness to grow and take on writing tasks with minimal supervision.
Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.
Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.
Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.
Review functional, technical and company information received from internal subject matter experts.
Coordinate final production and delivery of completed proposal response.
Ability to work on multiple proposals simultaneously.
Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.
Required Qualifications:
- Bachelor's degree required.
- Excellent research skills and the ability to write persuasively and articulately.
- Exceptional organizational skills and attention to detail.
- Strong coordination and planning skills.
- Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
- Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
- Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
- Ability to work independently, prioritize workload, and meet deadlines.
- Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
- Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
- Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
- Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
- Ability to obtain a Public Trust clearance.
- US Citizenship Required.
Preferred Qualifications:
Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.
Prior representation of telecommunication clients or employment within the telecommunications industry.
1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.
Previous Experience with Proposal Automation Software such as but not limited to Loopio.
Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP
#LI-PT1
Location: Providence or Boston; possibility for remote work if based in Connecticut
Practice Area: Insurance Defense
About the Role
We are seeking an experienced Litigation Associate to join our growing insurance defense team. The ideal candidate will have 3–5 years of litigation experience, strong analytical and writing skills, and the ability to manage all phases of litigation independently. This position offers the opportunity to work with a dynamic team on complex matters across Connecticut, and, ideally, Massachusetts and Rhode Island.
Responsibilities
- Handle all aspects of litigation, including case analysis, discovery, depositions, motion practice, court appearances, and trial preparation.
- Conduct legal research and draft pleadings, motions, memoranda, and correspondence.
- Manage client communications, including reporting on case strategy, developments, and outcomes.
- Collaborate with senior attorneys and clients to develop effective defense strategies.
- Stay current on relevant case law, statutes, and insurance defense trends to ensure compliance and strategic advantage.
Qualifications
- J.D. from an accredited law school.
- Admission to the Connecticut Bar required.
- Admission to the Massachusetts and/or Rhode Island Bar strongly preferred.
- 3–5 years of experience in civil litigation, with a focus on insurance defense.
- Excellent research, writing, and interpersonal skills.
- Ability to handle multiple matters simultaneously in a fast-paced environment.
- Strong organizational skills and attention to detail.
Why Join Us
- Competitive salary and comprehensive benefits package.
- Mentorship and professional development opportunities.
- Collaborative, supportive work environment focused on career growth.
If you’re a motivated litigator seeking to build your career in insurance defense across southern New England, we encourage you to apply.
SUMMARY:
The Labor & Employment Counsel provides direct legal and strategic support to the Providence Public School District (PPSD) on all matters related to labor and employment law, collective bargaining, and employee relations. Working under the direction of the Executive Director of Labor Relations and Employee Services, this position plays a critical role in negotiating, interpreting, and enforcing collective bargaining agreements; representing the district in administrative and arbitration proceedings; and providing day-to-day legal guidance on labor and personnel matters to school and central office administrators.
The Counsel ensures that labor and employment practices across the district are compliant, equitable, and aligned with the district’s mission to recruit, support, and retain world-class educators and staff.
Qualifications - Required:
- Juris Doctor (J.D.) from an accredited law school.
- Admission to the Rhode Island Bar (or eligibility for immediate admission upon hire).
- Extensive knowledge of state and federal employment and labor laws, including collective bargaining statutes.
- Exceptional legal writing, analytical, and oral advocacy skills.
- Demonstrated ability to work effectively with unionized employee groups.
- Strong organizational skills with ability to manage multiple priorities and deadlines.
- Ability to maintain confidentiality and handle sensitive matters with discretion.
Qualifications - Preferred:
- Proficiency with Microsoft Office Suite and Google Workspace.
- Minimum of 5 years of progressively responsible experience in labor and employment law, preferably within the public or education sector.
- Experience negotiating and administering collective bargaining agreements.
- Experience conducting arbitration or administrative hearings.
- Demonstrated success working in a collaborative, problem-solving environment.
- Bilingual candidates are strongly encouraged to apply.
Full job description and list of duties/responsibilities at:
The OHS Operations Manager works collaboratively with the OHS Medical Director and the Sr. Occupational Health Nurse Practitioner to develop, implement and oversee the delivery systems for the Occupational Health Service and the Sturdy Health Employee Health Program. The Operational and Business Manager provides leadership and oversight of the Occupational Health Staff. This role functions within the policies, practice guidelines, and procedures of Sturdy Health in addition to the Department of Public Health, DNV, CDC, OSHA and other regulatory agencies standards. Promotes a safe and healthful work environment and assists healthcare personnel in maintaining optimum mental and physical health in compliance with Massachusetts Department of Public Health, Occupational Safety and Health Administration (OSHA) and Workers’ Compensation requirements.
Education/Training:
· BA/BS Degree in Business, Health Care Administration, or another relevant field required.
· Masters in health-related field preferred
Licenses/Certification:
· BLS required
Required Qualifications and Skills:
· Minimum of 3-5 years’ experience of OSHA/ Occupational Health Regulations.
· Must possess excellent interpersonal skills and adaptability, creating a favorable image in relationship to the Occupational Health Services Department and Sturdy Health as a whole.
· Strong leadership and analytical base
· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.
· Command of verbal and written English
· Positive interpersonal communication skills
· Good organizational skills
- Must develop and maintain positive relationships across all areas of responsibility.
- Must visibly demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
- Provides timely, positive responses to the needs of all customers, including patients, families, co-workers, and providers.
· Available on off-hours as needed, if site has extended evening and/or weekend hours, or emergencies
Preferred Qualifications and Skills:
- Three to five years of supervisory or management experience in a medical office or healthcare setting.
- Knowledge of medical office operations, including scheduling, billing, insurance, and compliance requirements.
- Familiarity with Electronic Health Records (EHR) systems and healthcare reporting tools.
- Strong financial acumen, with experience in budgeting, payroll, and revenue cycle management.
- Excellent leadership, communication, and conflict-resolution skills.
- Ability to develop and implement policies, procedures, and process improvements.
Essential Job Functions:
· Responsible for implementing projects and strategic plans in multispecialty sites with oversight
· Maintains a safe and healthy environment for patients and staff by following policies and procedures.
· Provides leadership support to those who supervise support staff involved in clinical and administrative activities, with emphasis on sensitivity to patients and meeting service standards.
· Plans, organizes, and oversees work schedules and assignments of support staff to meet operational needs.
· Charged with maintaining the proper scheduling of all site personnel to ensure that all areas are appropriately staffed to provide scheduled appointments and/or walk-in medical care to patients.
· Ensure all staff members complete competency requirements as required for their position.
· Responsible for ensuring the accuracy of patient-related activities such as registration, managed care referrals, the collection, recording and distribution of cash and check payments, medical assisting vital signs and lab tests.
· Assist providers and ensure availability of needed supplies.
· Implement processes and procedures to ensure efficient processing of work including, but not limited to, time of service, scheduling, referral management, pre-registration and visit ticket entry.
· Works with the site Medical Director or Physician Lead, and site coordinators to develop office orientation procedures and protocols.
· Responsible for serving as site’s point of contact for all provider needs and patient concerns.
· Responsible for the achievement of key metrics as clearly outlined in the Annual Goals.
· Reports monthly KPIs, provide updates on goals and collaborates in strategic plan for OHS department.
· Responsible for successful implementation of necessary site interventions.
· Hold monthly staff and/or Provider meetings.
· Collaborate with Quality and Population Health to ensure accuracy of data input and patient outreach/in-reach.
· Ensure that staff's training needs are met.
· Identifies training needs in both business/office and patient care activities and assists with training of support staff to ensure staff proficiency. Coordinates regular skills development sessions for support staff.
· Has the authority to direct and support employees’ daily work activities.
· Has authority to undertake or recommend the following employment actions: hiring, termination, corrective action, and performance reviews.
· Assists in planning, monitoring and/or managing budget in functional area of department.
· Assist with other administrative responsibilities as needed.
· Ensures general site cleanliness, including waiting/exam rooms.
· Monitors and maintains supplies needed for practice operations and ability to develop and implement policies, procedures, and process improvements.
Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AGE AND DIVERSITY RELATED CRITERIA: Consistently treats patients, colleagues and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics and cultures.
ABILITY TO FULFILL JOB EXPECTATIONS: Must have the ability to perform the essential functions of the position, including required work hours, locations and physical demands, without posing a direct threat to the health and safety of themselves or other individuals in the workplace, and with or without reasonable accommodation.
PHYSICAL DEMANDS: Must be able to lift, push, pull with or without reasonable accommodation, able to work additional hours and be flexible with schedule. Must be able to walk, sit, answer telephones without or without reasonable accommodation. Exposure to blood and/or body fluids and infectious materials is inherent in this position.
Title: Temporary Facilities Manager/ 3 Months +
Reports to: Director of Practice Performance and Strategy
Location – Onsite – Cranston, Rhode Island
Hours: The hours will typically range from 7:00 am to 5:00 pm and may be subject to change given vendor scheduling requirements.
Anticipated Start Date: ASAP
The Facilities Manager is the key component to providing this “State of the Art” facility in which our providers practice and attend to our patients. The Facilities Manager will manage the physical plant, HVAC and mechanical systems, building maintenance, accreditation and compliance requirements as well as serve as liaison to our vendors and partners, The Facilities Manager is responsible for overseeing our facility and Clinic as well as acting as a resource for our satellite clinics. This role will focus on all aspects of our facility operations.
Responsibilities/Duties:
- Oversight of facility maintenance and physical plant.
- Oversight and Record Maintenance of daily, weekly, and monthly PMs.
- First response to HVAC, plumbing and electrical issues.
- Point of contact for cleaning company.
- Development and Maintenance of PM and Work Order systems.
- Coordinate and manage facility repairs and maintenance by collaborating with technicians, vendors, and contractors.
- Fire alarm and controls compliance inclusive of quarterly and annual fire drill programs.
- Elevator maintenance oversight and management.
- Oversight of Shipping & Receiving.
- Identify any facility issues and escalate to leadership in a pro-active manner.
- Maintain positive team relationships and create and lead weekly facility meeting.
- Perform facility inspections for quality assurance following local, state, and federal regulations.
- Suggest operational efficiencies, repairs, and upgrade opportunities.
- Manage environmental health and safety procedures for facilities.
- Oversee vendor relationships and invoicing procedures. Review price quotes for the procurement of parts, services, and labor for projects.
- Conduct process and procedure training on maintenance, repairs, and safety best practices.
- Apply knowledge to help achieve team and departmental objectives.
- Key Performance Indicators – Metric Monitoring
- Emergency Facility Contact for the practice.
- Special projects and other duties
Qualifications:
- 3-7 Years of Previous Facilities Management Experience Required
- BA or BS Preferred.
- HVAC Experience Preferred
- Plumbing & Electrical Experience Preferred
- Experience with Electronic Medical Records Preferred
About Plum Dental Group (“Plum”)
Plum is a dynamic, high growth Dental Partnership Organization (DPO) with 30+ locations in RI and eastern CT supporting over 350 total employees. The Company's affiliated dental practices provide comprehensive general, specialty and cosmetic dental care to over 80,000 patients annually. As a DPO, we are responsible for managing all administrative support functions of the dental practices including marketing, facilities, HR, insurance, accounting, billing, etc. so that dentists can focus on treating patients and not have to worry about the nuts and bolts of running or maintaining a practice.
The Opportunity
The Senior Manager, Program Management is an execution and governance partner to the Executive VP of Operations and the Operations leadership team. This role translates strategy into clear plans, drives portfolio discipline, and runs the operating rhythm (cadence, content, follow-through) that keeps priority deliverables organized, visible, and on track.
This person is a strong program/project leader with high stakeholder EQ, able to influence without authority across State Directors, Senior Practice Managers, and cross-functional partners (HR, Finance, Facilities/Technology, Marketing, Training & Development, Specialty, Integrations).
Key Responsibilities:
Operating Rhythm & Governance
- Own and continuously improve the Operations operating rhythm (weekly leadership huddles, workstream cadences, monthly reviews, quarterly planning).
- Build agendas, pre-reads, and facilitation plans that are decision-oriented and action-driven.
- Maintain a decision log, action tracker, and escalation paths; ensure closure and accountability.
- Standardize meeting expectations (purpose, pre-work, outputs, owners, due dates).
Program & Portfolio Management
- Run a “PMO-lite” across Ops priorities: roadmap, milestones, dependencies, resource constraints, risks/issues, and mitigations.
- Establish clear project fundamentals: charters, timelines, RACIs, stakeholder maps, communication plans, and adoption plans.
- Drive consistent status reporting and executive-ready summaries (what changed, what’s stuck, what’s needed).
- Partner with Ops leaders to keep deliverables organized and on-time—flagging risks early and driving cross-team resolution.
Leadership Team Enablement & Stakeholder Management
- Support the Executive VP of Operations with priority management and preparation for key touchpoints (leadership meetings, monthly ops reviews).
- Create “clarity systems” for direct reports: deliverable trackers, milestone check-ins, and readiness checkpoints.
- Coordinate across CEO peer functions (HR, Finance, Facilities/Tech) to manage interdependencies and reduce bottlenecks.
- Draft or refine key communications, updates, and alignment materials as needed.
Performance Insights & Content Readiness
- Ensure leadership meetings have decision-grade content (scorecards, trends, key variances, risks, and recommended actions).
- Drive consistent pre-read readiness and narrative clarity—so meetings focus on decisions, not discovery.
Strategic Priority Projects
- Lead VP-sponsored strategic initiatives end-to-end (e.g., workflow standardization, integration readiness, leadership enablement rollouts, operating model improvements).
- Ensure implementation includes adoption, training alignment, and post-launch stabilization checks.
Qualifications:
- 5+ years in program management, strategic operations, consulting, or operational leadership (multi-site healthcare/dental strongly preferred).
- Demonstrated ability to drive cross-functional work with senior stakeholders and competing priorities.
- Strong cadence management: agendas, pre-reads, action tracking, and follow-through.
- Excellent written and verbal communication; able to synthesize complexity into clear decisions and next steps.
- Comfortable with execution tooling (Asana/Monday/Jira or equivalent), dashboards/scorecards, and Microsoft/Google suite.
- Bachelor’s degree required; MBA/MHA or PMP a plus.
Compensation
- Salary and annual bonus dependent on background and level of experience
- The ceiling is high at Plum – we are a young and lean company and there will be new opportunities that develop as we grow; salary can increase considerably (and potentially include equity) as you develop and take on additional responsibility
- Comprehensive health and retirement benefits
Overview
The ideal candidate with be responsible for setting up, operate and troubleshooting CNC machines according to scheduled orders to produce quality machined parts for the Aerospace and Automotive industries. You will also be responsible for troubleshooting issues that arise during the machine runs, completes offsets and adjustments, and assists operators as needed. Machines include lathes, mills, grinders, and manual tools (Haas, Fadal, Mori Seiki, Akuma etc.).
Responsibilities
- Perform set-up for complex/advanced/non-routine jobs independently
- Use measuring equipment effectively such as micrometers and calipers
- Work from written procedures and work routers
- Dismantle jigs, tools, and special fixtures
- Make tooling as necessary
- Provides training to co-workers on the operation of CNC machines and inspection methods and tools.
- Maintain drawing specifications by monitoring dimensional and visual characteristics to detect non-conformances
- Handle raw material and hazardous waste safely and in an environmentally responsible manner
- Perform preventative maintenance on equipment
- Other duties as assigned
- High School Diploma or equivalent (will consider candidates with considerable experience in lieu of education requirement)
- 5+ years of experience in performing adjustments and offsets in CNC Machining for Mills and Lathes (Required)
- Effective verbal/written communications skills and organizational skills
- Must have a strong work ethic, attention to detail, good attendance, and flexibility to work overtime as needed The client offers a competitive salary package that is dependent on qualifications and experience, as well as a strong benefit package, plus participation in a company-wide bonus plan. For immediate consideration and faster response, please forward current resume to: Please include job #19695 in subject line. Please note that all candidates applying must be a US Citizen or Permanent Resident. Client will NOT sponsor.
Providence | General Contractor | Full-Time
We’re looking for an experienced Project Manager to lead multiple Massachusetts public construction projects from pre‑construction through closeout. This role is ideal for someone who thrives in a fast-paced environment, excels at managing teams, and has a strong background in public-sector work.
What You’ll Do
Lead pre‑construction meetings, site visits, and project planning
Manage and mentor project teams (APMs, Superintendents, Engineers, Admin staff)
Oversee change orders, documentation, routing, and approvals
Maintain strong client relationships and manage subcontractor agreements
Support scheduling, purchasing, invoicing, and overall project operations
Coordinate 2–4 projects simultaneously
What You Bring
5–10 years of construction project management experience
Experience with Massachusetts Public Construction / DCAMM strongly preferred
Knowledge of pre‑construction planning, commercial construction, and basic estimating
Strong written and verbal communication skills
Ability to manage multiple high‑volume projects
Proficiency in Microsoft Office, Project, and Procore
OSHA 10 certification
Bachelor’s degree or higher
Work Environment
60% office | 40% outdoor active job sites
(Varies by project needs)
Interested or know someone who might be a fit? Apply today or share with your network!
Equal Employment Opportunity employer.
Collette is seeking an Inventory Resolutions Specialist to join our Worldwide Operations Team. This is a hybrid role based at headquarters in Pawtucket, RI.
About Collette: Let Us Show You the World
There has never been a better time to be in the travel industry. See the world, connect with others, and experience the immersive benefits of one of the trendiest industries when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about the people. So, what are you waiting for? Your journey starts here.
Job Summary:
The Inventory Resolutions Specialist is responsible for resolving escalated and complex Inventory related customer requests including but not limited to waitlists, consolidated departures, group inclusion requests or other items that affect the tour. Key areas of focus are on monitoring and ensuring quick turnaround of requests to meet KPI goals, providing exemplary service to travelers and travel professionals, being creative and an out-of-the-box thinker to meet customer needs and having excellent verbal and written communication and persuasion skills to achieve positive outcomes.
Primary Functions:
- Collaborate with the Inventory Specialists, air, logistics and product team to resolve oversold situations
- Creatively resolve and deescalate Inventory customer challenges
- Contact travel professionals and direct guests related to inventory consolidation or vendor/waitlist departure date changes
- Work with the Inventory Management team to strategically identify creative solutions and implement them
- Successfully rebook travelers impacted by changes/consolidation – hitting key KPI goals
- Evaluate and process group allotment increases in a timely manner in accordance with set KPI’s
- Effectively communicate, negotiate and persuade key vendors to increase allotments to meet client needs
- Utilize persuasion and communication skills to influence customer and vendor outcomes
- Regularly communicate with inside and outside sales team
- Liaison with Group Inventory Operations to quickly make promotional materials available inclusive of additional components being added
- Review and act as the lead for the intake of complicated inventory requests of inclusions, back-to-back tours and other components ensuring quick turnaround
- Ensure turnaround time for various customer questions and requests meet or exceed key KPI goals
- Identify and strategize resolutions to improve turnaround time on key customer requests
- Build relationships and collaborate with other internal teams to plan for and resolve oversold situations
- Track and report progress to internal stakeholders using key account metrics
- Participates in special projects or other items as assigned
Knowledge and Skills:
- Excellent telephone and communication skills
- Strong Relationship and networking skills
- Ability to negotiate with customers and vendors for mutually beneficial outcomes
- Ability to handle escalated conversations
- Strong customer service skills
- Strong attention to detail
- Strong interpersonal skills, self-starter and self-motivated
- Willingness to benefit from coaching and guidance
- Ability to prioritize and deliver on multiple priorities
- Desire to continually learn and improve
Compensation & Benefits
We believe in taking care of our team—inside and outside of work.
The pay range for this position is $19 - $23 per hour.
What We Offer:
- Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving
- Time Off: Generous PTO, paid holidays, and your birthday!
- Volunteer Time: Paid hours to give back to causes you care about
- Financial Security: 401(k) with company match
- Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program
- Career Growth: Tuition reimbursement to help you level up your skills
- Exclusive travel discounts, incentives and more!
Company Description
American Surplus Inc. specializes in buying and selling used warehouse storage and material handling equipment at competitive prices, serving customers since 1992. With over 530,000 square feet of indoor warehouse inventory, ASI is the largest used material handling dealer in the United States. Headquartered in Rhode Island, the company maintains shipping locations nationwide to ensure prompt delivery at affordable freight rates. ASI prides itself on providing high-quality equipment, including used conveyors, pallet racking, mezzanines, and steel shelving, all inspected for quality. Installation services are also available, ensuring your equipment is set up efficiently.
Role Description
This is a full-time, on-site role for an Industrial Conveyor Mechanic based in East Providence, RI. Primary responsibilities include performing maintenance and repair on industrial conveyor systems, troubleshooting machinery issues, and ensuring equipment operates safely and efficiently. The mechanic will also handle milling tasks and work in an industrial setting, adhering to safety and quality standards. Collaboration with team members and efficient time management are key aspects of the role.
- Thoroughly inspect incoming used conveyor systems and components to identify wear, damage, and potential issues.
- Perform mechanical and electrical repairs, including replacing worn belts, bearings, motors, and drives
- Diagnose and resolve mechanical and electrical problems on a variety of systems, often under pressure to meet resale deadlines.
- Test all repaired and refurbished equipment to ensure it operates safely and meets performance standards.
- Assist with upgrades, modifications, and installations as needed for specific systems being prepared for resale.
- Ability to work independently or as part of a team and a strong commitment to safety.
- Meticulous approach to inspections, repairs, and documentation.
Qualifications
- Proficiency in Maintenance & Repair and general maintenance tasks
- Experience working with Machinery and Conveyor Systems
- Knowledge and background in the Industrial Sector
- Skills in Milling and using related tools or equipment
- Strong problem-solving skills and attention to detail
- Ability to work in a physical, on-site role in an industrial environment
- Prior experience in industrial equipment installation is a plus
- High school diploma or equivalent required; technical certifications are a plus
We kindly request that staffing and recruitment agencies refrain from contacting us about this position. We are managing this search internally. Unsolicited candidate submissions will not be accepted and will not create any financial obligation.
About the Company
Moss Home Solutions is not just a company; it's a movement to revolutionize the real estate industry with integrity, education, and ethics at its core. We’re dedicated to redefining the cash home buying experience, ensuring a win-win for all involved. With over 1,000 homes purchased, we continue to serve our community with guaranteed cash offers and seamless transactions. We’ve already become the number one cash home buying company in New England. Now we’re on a mission to become the number one cash home buying company in the country! Join Moss Home Solutions if you want to be an integral part of this incredible growth.
About the Role
At Moss Home Solutions, our Property Sales Agents are empowered with unparalleled resources and support to excel in the real estate market. We offer uncapped earning potential ranging from $150K to $250K, employee discounts on in house flips or rentals, and top performers exceeding $300K annually.
Responsibilities
- Build, maintain, and multiply investor relationships
- Show and host 3+ open houses on a weekly basis
- Negotiate and close deals with an investor-centric mindset
- Analyze investment opportunities and drive growth
Qualifications
- Sales experience, preferably in real estate
Required Skills
- Strong communication and negotiation skills
- Ability to work independently and as part of a team
- Creative thinking, problem-solving abilities, and resourcefulness
- Comfortable with outbound prospecting and cold calling
Preferred Skills
- Sales (Required)
- Real Estate Experience - Preferred
Equal Opportunity Statement
Please note: Only the strongest candidates will make it through our rigorous recruiting process. Join Moss Home Solutions and lead the way in transforming the real estate industry!
Work Location
In person - Seekonk, MA 02771 (Required)
Warehouse Manager
Warwick, Rhode Island
$70,000 - $90,000 + Autonomy + Progression + Company Truck + Healthcare + 401(k) + Holiday
Are you a Warehouse Supervisor or Assistant looking to step up into management with further progression on offer? Are you looking to build out the warehousing department for a growing business?
On offer is an opportunity to be a Warehouse Manager and eventually progress into Operations Manager. This company will entrust you with the autonomy of leading the warehouse and growing the department to meet their increasing demand for service.
This award-winning company specialize in facilities maintenance of residential and commercial door equipment for customers in various markets and sectors. Due to continual market dominance and exciting growth plans, they are now seeking a Warehouse Manager to join and build out the department.
In this role you will be given the autonomy to build out the warehouse department. Coordinate with the teams to ensure service, maintenance and installation of residential/commercial doors can happen as scheduled. You must be able to self direct and organize the warehouse.
This is a great chance to join a market leading business and step up into management, with the autonomy to run and build out the warehouse department with further progression available.
The Role:
- Direct and take part in daily warehouse operations
- Inventory management & scheduling
- Excellent training, career progression, Commission and company package available
The Person:
- Warehouse management and inventory control background
- Someone confident in self directing
- Eager to receive grow the warehouse department and looking for a long-term career.
To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ewart at Rise Technical Recruitment.
Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Company Description
Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.
We are seeking a motivated, experienced On-Field Assistant Project Manager to work with our Project Management Team. This is a Full-Time On-site position in the Providence/West Warwick, RI Area.
Job Responsibilities:
- Collaboration with Project Manager in estimating, and bidding potential projects
- Assist in maintaining project schedules across multiple projects
- Preparing contracts, submittals, potential change orders, and AIA requisitions
- Communicating with clients, subcontractors, inspectors, and architects
- Creating purchase orders for vendor material purchases
- Procuring, and ensuring validity of certificates of insurance, and W9s from subcontractors
- Coordinating weekly project meetings with key stakeholders
- Preparing weekly meeting minutes for Project Manager review
- Perform additional assignments per supervisor’s direction
- Management of Jobs within ProCore
Qualifications:
- Candidates must have a minimum of 1 years’ experience in the field
- A bachelors from an accredited College or University a plus, but not required
- Experience with Microsoft Office Suite
- Experience with project scheduling software such as Microsoft Project, or ProCore
- Familiarity with AIA contract, and requisition templates
- Ability to read architectural plans, and specifications
- Construction project accounting experience a plus
- Superior communications skills both digitally, and in person
- High attention to detail
- Excellent follow up skills, and determination
- The right person will have a positive, team-oriented attitude, and a desire to learn new skills and conquer new challenges
Company Description
Marathon Construction and Development, founded in 1998, is dedicated to delivering sustainable building solutions and exceptional project management for clients. With a focus on holistic development, Marathon specializes in creating multifamily housing paired with supportive services to foster community growth. The company prides itself on providing end-to-end support, ensuring projects are completed efficiently, on budget, and to the highest standards of client satisfaction. As a full-service provider, Marathon offers consulting, space planning, design, construction, budget management, and operational program development.
Role Description
This is a full-time on-site Superintendent role based in Providence and West Warwick, RI. The Superintendent will oversee and manage daily operations at construction sites, ensuring projects are delivered on time, on budget, and in accordance with quality standards. Responsibilities include coordinating with subcontractors and project teams, monitoring schedules and budgets, enforcing safety protocols, inspecting work progress, resolving issues as they arise, and maintaining clear communication with stakeholders throughout the project lifecycle.
Qualifications
- Extensive knowledge of construction processes, methods, and materials, including building codes and regulations
- Strong project management and organizational skills to manage schedules, budgets, and resources effectively
- Experience with supervising subcontractors, coordinating trades, and managing on-site activities
- Familiarity with safety protocols and a commitment to maintaining a secure work environment
- Excellent communication and leadership skills to coordinate with project teams, clients, and stakeholders
- Proficiency in construction management software and basic computer skills
- Bachelor’s degree in Construction Management, Engineering, or related field preferred
- General Contractor’s License or equivalent certification is a strong advantage
- Proven ability to work effectively on-site in an active construction environment
Resnick and Caffrey, P.C. is a well-established law firm based in Rhode Island with a strong reputation for providing high-quality legal services to our clients. We represent individuals, businesses, and institutions in a broad range of litigation matters and are known for our commitment to excellence, professionalism, and results-driven advocacy.
Position Summary:
We are seeking a motivated and detail-oriented attorney with experience in civil litigation to join our growing practice. The ideal candidate will have the ability to manage a diverse caseload, engage directly with clients, and handle matters from inception through resolution.
Key Responsibilities:
· Conduct legal research and draft pleadings, motions, discovery, and other legal documents.
· Manage all aspects of civil litigation, including depositions, court appearances, and settlement negotiations.
· Develop case strategies.
· Communicate effectively with clients, opposing counsel, court personnel, and other parties.
· Maintain accurate case files and ensure compliance with deadlines.
Qualifications:
· Juris Doctor (J.D.) from an accredited law school.
· Licensed to practice law in Rhode Island (Massachusetts license a plus).
· 5+ years of litigation experience preferred (exceptional candidates with less experience will be considered).
· Strong legal research, writing, and analytical skills.
· Ability to handle multiple priorities in a fast-paced environment.
· Excellent interpersonal and organizational skills.
Compensation and Benefits:
· Competitive salary commensurate with experience.
· Health and dental plan options.
· Paid vacation, sick time, and continuing legal education (CLE) opportunities.
· Supportive, team-oriented work environment with significant opportunities for professional growth and advancement.
How to Apply:
Qualified candidates should submit a cover letter, resume, and references to with the subject line: Litigation Attorney Application.
Job Type: Full-time
Pay: $100,000.00 - $150,000.00 per year
Experience:
* litigation: 5 years (Preferred)
Work Location: In person
Sales Manager
The salary range for this role is $17.75 to $18.75 per hour.* This position is also eligible for incentive pay based on performance.
Sales Managers Grow Our Business
You’ll never be bored in this role – and that’s a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle merchandise to ensure our showroom floors are well maintained. You’ll be a jack of all trades, forming important relationships and gaining useful skills to build a meaningful career.
Your Career Starts Here
At Aaron’s, being a Sales Manager can be a building block in the career you’ve always wanted to create for yourself. Here’s one possible path with us:
Sales Manager > Customer Accounts Manager > General Manager
The Details
What You Need:
- Strong interpersonal skills
- Leadership skills
- An aptitude for marketing
- The desire to make a difference for our customers.
What You’ll Do:
- Build long-lasting customer and vendor relationships.
- Set sales goals and drive new business with marketing strategies.
- Assist General Manager with operational functions
- Assist with deliveries in the event a driver is not available
Additional Requirements:
- Age: 21 years old (18 in Canada)
- HS diploma or equivalent preferred
- Two years of college or previous management experience preferred
- Valid state Driver’s License and must meet DOT requirements for certification (U.S.)
- Flexible schedule with availability between 8 am to 9 pm
- Able to perform physical job, including lifting to 50 lbs. without help and 300 lbs. with a dolly (don’t worry, we’ll train you and give you the tools to do it safely)
Aaron’s Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
- Paid time off, including vacation days, sick days, and holidays
- Medical, dental and vision insurance
- 401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.
This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members’ life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role in Rhode Island and surrounding areas. Candidates who are willing and able to work in this area are encouraged to apply.
What you'll do:
Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintains accurate, thorough, and current claim file documentation throughout the claims process.
Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
Adjusts complex claims with attorney involvement.
Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
May require travel to resolve claims, attend training, and conduct in-person inspections.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
What sets you apart:
Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability.
Residential property field adjusting experience with dwelling, structure and additional living expenses.
Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions)
Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis
Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing
Active Property & Casualty adjuster license
Currently reside in the Rhode Island or surrounding area, enabling quicker response times for local claims and a better understanding of regional risks
US military experience through military service or a military spouse/domestic partner
Physical Demand Requirements:
May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Compensation range: The salary range for this position is: $76,400 - $137,520.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are looking for a SIU Investigator (mid-level). This is a desk position. Within defined guidelines and framework, protects USAA and our members from potential fraudulent claims by investigating questionable, suspect claims activity in compliance with state insurance fraud-related laws and regulations and policies and procedures. The candidate selected will have strong multi-line SIU Investigation experience.
This role is remote eligible. However, you must live in the assigned territory which is ME, VT, NH, MA, CT, RI, DE, MD or Washington DC. There may be occasional business travel.
What you'll do:
Applies knowledge and understanding of fraud schemes and investigation strategies on any questionable or suspect first or third part claims.
Participates in the development of fraud prevention strategies.
Applies knowledge of P&C insurance industry products, services, and processes in investigating claims to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Applies knowledge of state laws and regulations pertaining to insurance fraud in investigating claims.
Collects evidence of potential fraud through field or remote interviews and thorough searches of investigative databases, internal resources, Internet resources, public records, and forensic tools.
Makes recommendations within defined authority guidelines.
Prepares and presents detailed and comprehensive verbal and written investigative reports summarizing the results of the investigation and recommended outcome.
Develops and maintains external relationships with industry, law enforcement and other contacts involved in fraud investigation, detection, and prevention.
May serve as a resource team member on specific matters through demonstrated skill or training.
Assists with the delivery of fraud awareness training initiatives in a defined environment.
Handles CAT duty responsibilities as business requires.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
High School Diploma or General Equivalency Diploma (GED).
2+ years claims adjusting experience, or P&C SIU/Fraud Investigation experience OR 4+ years prior investigative law enforcement (to include military) or relevant fraud industry investigation experience.
Proven investigatory skills.
Experience obtaining statements from various parties to incidents, witnesses, and suspects.
Ability to gather broad range of evidence and draw conclusions based on the objective details related to the applicability of fraud.
Demonstrated ability to organize and prioritize workload, performing multiple tasks and devising solutions to problems.
Familiarity with using computers and various software packages to enter and extract data for analysis from relevant data sources and systems.
Knowledge of city, state and local regulations, legal concepts, understanding of contracts, case law, medical treatment, and medical terminology.
SIU experience conducting low to complex P&C fraud investigations OR a combination of Insurance Claims and (Law Enforcement Investigations OR Military Investigations) experience.
Strong background with multi-line SIU investigations
Designations such as CFE, CIFI, SCLA, ACLS, FCLS, LPCS, AIC, CPCU, CCLS, or other.
US military experience through military service or a military spouse/domestic partner
Compensation range: The annualized range for this position is: $77,120 - $147,390. This is an hourly position.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, F-1, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
