Jobs in Camillus, NY

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

$65hr

Job Opportunity: Diagnostic Medical Sonographer (RDMS) – Syracuse VAMC

Are you a highly skilled Sonographer looking to serve those who have served? We are seeking a dedicated Diagnostic Medical Sonographer to join our team at the Syracuse VA Medical Center. This role offers the opportunity to perform a wide range of specialized imaging in a mission-driven, professional environment.

Position Overview

• Location: Syracuse, NY (On-site)
• Schedule: Monday – Friday, 8:00 AM – 4:30 PM
• Type: Federal Contract (Full-Time)
• Caseload: 8–15 cases per day
• Call: Subject to after-hours, weekend, and holiday on-call/call-back requirements.

Key Responsibilities

• Comprehensive Imaging: Perform routine and specialized studies, including abdominal, small parts, pelvic, scrotal, and chest ultrasounds.
• Vascular Expertise: Conduct critical vascular studies (Carotid, DVT studies, ABI, and Renal Artery Dopplers).
• Invasive Support: Provide ultrasound guidance for needle aspirations and fluid drainages using strict sterile techniques.
• Independent Analysis: Differentiate between normal and pathologic findings; provide preliminary evaluations to Radiologists and Physicians.
• Bedside Care: Perform portable examinations in ICUs and other emergency units as required.
• Technology: Utilize Phillips EPIQ 7/5 equipment and manage images within PACS and CPRS/VistA.

Required Qualifications

• Experience: Minimum of three (3) years of experience in a clinical setting (VA experience preferred).
• Certification: Must hold a current RDMS (Registered Diagnostic Medical Sonographer) certificate.
• Specialty Designations: RDMS must be in Abdomen, Breast, and/or OB/GYN.
• Life Support: Current AHA Basic Life Support (BLS) certification is mandatory.
• Licensure: Full and unrestricted license in any U.S. State, Territory, or Commonwealth.
• Equipment: Proficiency with Phillips EPIQ 7 or EPIQ 5 systems.
• Skills: Strong expertise in both general and vascular imaging (including vein mapping).

Why Apply?

• Impactful Work: Provide high-quality diagnostic care directly to our nation's Veterans.
• Professional Environment: Work with advanced imaging technology in a structured, federal medical center setting.
• Collaborative Team: Partner closely with Radiologists and multidisciplinary teams to optimize patient outcomes.

How to Apply

If you meet the requirements and are ready to contribute to the Syracuse VAMC mission, please apply directly

PA or NP - Orthopedic Spine Team

Syracuse Orthopedic Specialists (SOS) – Syracuse, NY

Syracuse Orthopedic Specialists (SOS), the leading orthopedic practice in Central New York, is seeking a Physician Assistant or Nurse Practitioner to join our highly respected spine team.

Opportunity Highlights

• Evaluates new and follow up patients who are scheduled.
• Orders appropriate diagnostic tests (labs, imaging).
• Applies and removes casts and splints for fracture care patients.
• Prescribes medications, treatments, physical therapy and occupational therapy.
• Participates in triage decisions.
• Follows guidelines set forth by NYSDOH, DEA, and CMS
• Provides office coverage for physicians (when physicians are not available) for labs, paperwork, etc.
• Performing injections: intra-articular, trigger point, trigger finger and inter-muscular.
• Responsible for history and physicals, patient teaching for upcoming surgery.
• Responsible for precepting student Nurse Practitioners and Physician Assistants.
• Maintains knowledge regarding changes in the practice of the advanced practice provider.
• Documents notes efficiently and within appropriate billing guidelines.
• Responds to emergencies including using CPR.
• Performs other duties as assigned.

About Syracuse Orthopedic Specialists (SOS)

Syracuse Orthopedic Specialists is the largest independent orthopedic practice in the region, delivering comprehensive musculoskeletal care through subspecialized teams in spine, sports medicine, joint replacement, trauma, and hand surgery. Our physicians are recognized leaders committed to clinical excellence, innovation, and outstanding patient outcomes.

Location

Located in the heart of Central New York, Syracuse offers an ideal balance of professional opportunity and personal fulfillment, with vibrant cultural amenities, abundant outdoor recreation, and a cost of living well below national averages.

Controller - Real Estate Asset Management & Strategic Advisory Firm - Fully Remote - $160k-$180k + B

The Firm:

A privately backed Real Estate Asset Management & Strategic Advisory Firm with a diversified, multi-state commercial portfolio is expanding its finance function. The firm operates at the intersection of asset management, investment oversight, and strategic advisory, partnering closely with ownership groups, lenders, and institutional stakeholders.

Led by seasoned real estate principals with deep experience across office, retail, mixed-use, and other asset classes, the organization combines institutional discipline with an agile, high-accountability culture.

This is a remote position with a preference for candidates within commuting distance to New York City for periodic in-person collaboration.

The Role:

The Controller will serve as a key finance partner supporting portfolio performance, capital oversight, and ownership reporting across a national portfolio.

This is not a traditional property accounting role. Instead, this position bridges property-level financial review with investment-level analysis, debt oversight, and portfolio reporting. The right candidate will be comfortable operating independently, interacting with asset management and capital partners, and strengthening financial processes in a lean environment.

You will work cross-functionally with asset management, third-party property managers, lenders, and external accounting providers to ensure accurate reporting, disciplined cash management, and clear financial visibility across assets.

Responsibilities:

Portfolio & Property Financial Oversight

• Review monthly and quarterly property financial packages prepared by third-party managers
• Analyze operating statements, balance sheets, cash flow, general ledger activity, and variance reporting
• Monitor portfolio-level performance metrics and support business plan tracking
• Identify reporting inconsistencies and partner with property managers to improve accuracy and timeliness

Capital & Debt Management

• Track lender reporting requirements and debt covenant compliance
• Review debt service calculations, reserve activity, and capital expenditure funding
• Support refinancing and recapitalization initiatives, including financial analysis and data coordination
• Assist with capital planning and cash forecasting across assets

Ownership & Investment Reporting

• Support preparation of ownership-level and partnership financial reporting
• Track capital contributions, distributions, and member loan activity
• Coordinate with external auditors and tax providers to ensure timely and accurate deliverables
• Assist in preparing consolidated portfolio reporting for internal and external stakeholders

Process & Infrastructure Enhancement

• Strengthen internal reporting frameworks and financial controls
• Improve coordination between asset management, property managers, and external accounting partners
• Contribute to the development of scalable financial workflows as the platform grows
• Provide ad hoc financial analysis to support investment and asset-level decision-making

Qualifications:

• 7–10+ years of commercial real estate accounting or portfolio finance experience
• Strong understanding of property-level reporting and ownership/entity structures
• Experience working alongside asset management teams and interfacing with lenders
• Exposure to debt compliance, refinancing, or capital planning initiatives preferred
• Comfortable operating in a lean, high-responsibility environment
• Detail-oriented, analytical, and proactive
• Able to work independently while collaborating cross-functionally
• NYC-based or within commuting distance for periodic meetings preferred

Base Salary: $160k- $180k plus bonus

The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives.

Please send your resume for immediate consideration to:

If this particular role isn't the ideal fit, please feel free to forward your resume to the email above to explore other available opportunities. Please also feel free to share this posting with anyone in your network who might be open to learning more. Referrals are always appreciated!

Advice Personnel

*Celebrating over 40 years as one of the premier search/staffing firms serving the New York metropolitan area*

We are seeking individuals to review and provide feedback on everyday money-management tips. This role focuses on common financial challenges such as managing expenses, reducing spending, and making smarter financial choices.

You will review examples of budgeting methods and evaluate practical ideas people use to stretch their income. The goal is to understand which approaches work best for real households.

The work is flexible and fully online. Applicants should have an interest in budgeting, saving money, or improving financial habits.

No formal finance background is required.

Cross Country Locums is Looking for an Anesthesiologist for one of our Sites in Syracuse NY

Position Description

• Work Dates Needed: As soon as credentialed – Ongoing (6-month commitment)
• Preferred Schedule: 5x8s
• Worksite Setting: Hospital
• Scope of Work: Peds & General, No Hearts, will see adults & peds
• Licenses, Certifications, Requirements: Peds Fellowed, BC, NY License, Life Supports (ACLS & PALS (AHA only))
• EMR: Epic

Target start date:

• As soon as credentialed - Ongoing
• Required 6-month commitment
• 40hrs/week

About the Job:

• 750+ bed facility, Level 1 Trauma Center
• Types of cases: Peds & General, No Hearts
• 8 – 10 PPD – will see Peds and Adults (if not busy with Peds)
• Supervision of CRNAs
• EMR - Epic
• Shifts: M, T, H, F 7-3:30 with a ½ hr lunch. Wed is 8:15-4:45 with ½ lunch.
• No Call or Weekends
• Credentialing – +/- 90 days

We are seeking a high-caliber Mammography Technologist to join a premier breast health center in Syracuse, NY. This facility is a specialized Screening, Diagnostic, and Automated Breast Ultrasound (ABUS) center. You will work within a collaborative team environment, supported by several technologists and a dedicated Lead Tech, to provide high-quality diagnostic imaging on state-of-the-art equipment.

The Compensation Package

We offer industry-leading rates to ensure we attract the best talent for our patients:

• Travel Package: Up to $2,800 total weekly gross.
• Includes $1,575 weekly non-taxed stipend (for qualified travelers).
• Travel Reimbursement: Up to $350 each way ($700 total) to cover transit to and from the assignment.
• Local Package: Up to $2,600 weekly gross (based on experience).
• Duration: 8-week initial contract with a strong preference for candidates open to Contract-to-Hire or Direct Hire.

Schedule & Workflow

• Fixed Shift: M–Th (7:30 AM – 4:30 PM) & Friday (6:30 AM – 3:30 PM).
• Lifestyle: No weekends and no on-call requirements.
• Equipment: Hologic Dimensions (3D) & ABUS technology.
• Volume: Average of 22–30 exams per day.

Qualifications

• Certification: ARRT (M) Registered (Required).
• Licensure: Valid New York State Radiologic Technologist License (Required).
• Experience: 2+ years of experience in Mammography is preferred.
• Technical: Proficiency with Hologic 3D equipment is highly desirable.

Why Syracuse, NY?

Syracuse provides a high quality of life with a manageable cost of living. Whether you are a traveler looking to explore the nearby Finger Lakes and Adirondacks or a local professional seeking a top-tier clinical environment, this facility offers the perfect balance of professional challenge and personal time.

How to Apply

We are prioritizing an ASAP start date. Due to the urgency of this fill, we provide a 24–48 hour turnaround for submittals and interview feedback.

We are looking for a Senior Superintendent for a Hospital Project.  Client is the State of NY Office of General Services (OGS)

Come join our team! We are looking to build services and capabilities through the growth of our key asset- our staff. Ranked among the nation's top A/E firms by Engineering News-Record, LiRo-Hill provides construction management, engineering, environmental, architectural, and program management solutions. You can become part of an organization that has a strong track record and is looking to strengthen relationships and capabilities to be a trusted resource for our clients in the public and private sector. We are proud to be known as an “Integrated Construction, Design and Technology Solutions” firm and we have delivered on that label time and again.

Recently, Global Infrastructure Solutions Inc. (GISI), the parent company of The LiRo Group and Hill International, Inc. consolidated a portion of the highly experienced staff of both LiRo and Hill in the Northeast to create a larger, more efficient, and cost-effective team to serve clients.  LiRo-Hill is a 1100-person firm with offices in NYC, Long Island, Buffalo, Rochester, Boston and Edison, NJ.

Our Culture:

We believe in the power of collaboration. We work hard to build a corporate culture that empowers all our employees to freely share their ideas, know their presence, and contributions are truly valued, fostering a climate where our employees are enabled to maximize their full potential.

LiRo-Hill is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, national origin, ancestry, marital status, sex, affectional or sexual orientation, gender identity or expression, or protected veteran status; and will not be discriminated against on the basis of disability.

#ID22

#ZR22

#LI-CM1

Compensation details: 93 Yearly Salary

PI5f2a4d187e97-3631

Minimum of 10+ years of Experience

Ability to travel to remote locations

You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology.

Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language.

Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs.

Supervisory Skills Require

• Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,
• Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs
• Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully
• Deliver Managed Services for the client
• Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies
• Formalize internal process to ramp-up expertise of resources
• Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies
• Manage Service Improvement activities as and when required
• Handle Escalation through to successful resolve
• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Being prepared to work out of hours when required
• Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Monitoring and mentoring team health and safety practices
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

Skills Required

• Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology.

• Must possess a diverse skill set that enables them to address a wide range of issues independently.

• Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.

• Capable of troubleshooting issues with an end-user device, including all hardware, operating system, driver, or client application challenges.

• Capable of deploying or redeploying required OS images and builds (as well as, future images/builds) on compatible legacy hardware (Example: Win10, Win7, etc.).

• Capable of virtual desktop activities, such as capacity planning, monitoring, provisioning, image maintenance, persistent and nonpersistent multisession tuning and management, cost optimization, incident management coordination with business owners.

• Capable of ensuring device health is monitored, reported and remediated (DEX).

• Capable of maintaining OS currency using established processes leveraging Service Rings.

• Capable of performing Routine Technology Health Checks and capable of providing in-person services for items in the relevant service catalogue.

• Capable of performing semi-annual tests, required remediation, and validation reports for the Code Blue emergency safety feature installed in vehicles, according to the Customer’s testing procedures provided to Supplier.

• 24x7 availability, to be provided for the duration of the Major Incident.

• Capable of offering remote and on-site technical services (proactive and reactive) Smart Hands to the Customer and its associates.

• Capable of mobile devices support such as: Persona management, application access, device enrolment, OS maintenance and Device Firmware Updates (DFU).

• Possess the skills, qualifications, and experience necessary to perform the Contingent Person's Assignment Work to high professional standards.

• Have, as a minimum, the skill proficiency level, qualifications, and experience outlined in the relevant Job Profile, in the core skills for that Job Profile.

• Maintain current versions of the technical certifications listed for the relevant Job Profile and stay current with technology updates relevant to that Job Profile

• Will have the Skills, qualifications, and experience necessary to perform the Assignment Work to high professional standards, which are at least industry standard professional levels in accordance with the relevant Job Profile requirements and the defined Skills

• digital-first and AI enabled resolution strategy through multiple operational strategies at Customer locations with potential visits to other office locations.

• Event Support: Audio and Video Readiness, Event Planning, Communications

• VIP/Exec level support capability.

• Onsite and Field IT Operations: Vehicle Technologies, Smart Hands, Legacy Technologies, Storm Recovery Operations.

• IT Software/Hardware Asset Management.

• Issuing and acting on IT Incident and Request tickets that require higher trained individuals, including advanced software, hardware, and server related, etc.

Main Responsibilities include:

• Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Desk equipment, Cabling, Comms patching, Printers, MFDs, and basic network connectivity.
• Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement
• Customer ticketing is worked upon to ensure the timely delivery of service, along with regular, professions, users facing updates
• To provide infrastructure administration functions
• Providing on-site cover as part of a shift arrangement
• Support inline with contracted business working hours
• Provide site support in remote offices when required
• Troubleshooting and resolving software issues; OS Imaging/reimaging and associated systems administration activities
• Taking ownership of issues through to resolution on all appropriate requests
• Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information
• Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service
• Providing daily ticket updates to ensure users are fully updated on updates
• Move equipment associated with service requests, inline with health and safety guidelines
• Performing asset inventory activities as needed
• End user training and guidance on the use of hardware and software
• Recommends and / or performs upgrades to end user devices
• This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork
• Performs other duties as assigned

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.