Information Technology Jobs in Brooklyn Ny Hybrid
298 positions found — Page 5
VNS Health Occupational Therapists help New Yorkers get back on their feet and out of the hospital so they can heal where they are most comfortable β in their homes and communities. Our Occupational Therapists design and deliver personalized 1:1 rehabilitative therapy programs for patients recovering from a surgery, illness, or accident and can assess progress by being a part of their day-to-day life. Be part of our 130-year history and innovative Future of Care built by clinicians like you.
What We Provide
Referral bonus opportunitiesΒ Β Β
Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidaysΒ
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and DisabilityΒ Β
Employer-matched retirement saving fundsΒ
Personal and financial wellness programsΒ Β
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent careΒ Β Β
Generous tuition reimbursement for qualifying degreesΒ
Opportunities for professional growth and career advancementΒ Β
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunitiesΒ Β
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What You Will Do
Practice independently in the community as part of an interdisciplinary care team.
Conducts comprehensive assessment of patients by determining patient needs, develops courses of action including treatment plan and outcomes.
Deliver personalized rehabilitation therapy to patients in their home or care facilities.
Constantly evaluate evolving patient needs and respond with plan of care adjustments.Β Β
Qualifications
Minimum of one-year occupational therapy experience or successful completion of probationary period as a VNS Health Rehab Intern
Licensure to practice as an Occupational Therapist in New York State
Valid driver's license required for all areas outside the borough of Manhattan
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Pay Range per Visit:
If you are applying for the per diem, per visit version of this position, the standard pay range is as followsper visit.
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Location-Based Rates:
- All areas except the Bronx and the following parts of Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint): $70β$75 per visit
- Bronx: Weekday visits β $95 | Weekend visits β $100
- Brooklyn (Downtown Brooklyn, Williamsburg, and Greenpoint only): Weekday visits β $95 | Weekend visits β $100
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Pay Range
USD $85,000.00 - USD $106,300.00 /Yr.
About Us
VNS Health is one of the nationβs largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us β we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 βneighborsβ who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
You've done a ton of Leetcode.
You've racked up certificates, aced LeetCode challenges, and you know your way around system design like the back of your hand.
On paper, you're everything a tech company wants.
However tech stacks and requirement change every day.
Since 2010, we've helped thousands of candidates land full-time jobs at tech leaders like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Paypal, Banking, Wayfair, Client, Client and hundreds more with Job offers of $95k to $154k.
Synergisticit focuses on closing the gap between your tech skills and what employers want now.
Open Roles We're Hiring For our clients: Entry-Level Software Programmers (Java/Python) Java Full Stack Developers Data Analysts & BI Engineers Data Scientists & ML Engineers All visa types and U.S.
citizens are encouraged to apply.
Note: Internships, freelance, or personal projects will not be considered toward experience requirements.
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Check the links below: Please check the below links: SynergisticIT USA Today Article Videos of Synergisticit At OCW, JAVAONE, GARTNER SUMMIT We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Candidates on F1/OPT needing a job for STEM extension or H-1B filing Currently, We are looking for entry-level software programmers, Java Full stack developers, Python/Java developers, Data analysts/Data Engineers/ Data Scientists, Machine Learning engineers for full time positions with clients.
Top tech companies are flooded with smart grads.
What gets you in the door now is real-world application, confidence in delivery, and the soft skills to own a roomβor a Zoom.
please check the below links Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT Technical Skills or Experience? | Which one is important to get a Job? | SynergisticIT Backend vs.
Full Stack Development: Job Prospects | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs β SynergisticIT Is AI Going to Replace Software Programmers? | SynergisticIT The Market's ChangedβHave You? Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
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Responsible for design, development, and implementation of ESS portions of OBBA Tax Bill (IRS TY2025 Tax Law components) and Reporting Project.
Collaborate closely with the project manager, end users, application development, and product owner team members.
Accomplish design, coding, testing, and implementation of new applications to satisfy business needs.
Requirements: Minimum of seven (7) years of experience with multiple versions of PeopleSoft and People Tools across HCM modules.
Required Skills: Extensive experience and understanding of PeopleSoft HCM applications (v 9.2 PUM 39 with fluid technology) and PeopleSoft Tools (v 8.61).
Implementation, design, and customization experience for PeopleSoft Tools Upgrades.
Experience in data/code analysis, creation and review of technical designs, and documentation from functional design, coding, unit testing, and debugging various PeopleSoft HCM modules.
Experience in customizing COBOL stored procedures.
Programming experience using Appeasing, PeopleCode, Application Package, Application engine, Workflow, Integration Broker, and SQR.
Experience in creating/modifying data conversion scripts.
Experience developing complex interfaces into legacy and 3rd party systems.
Proficient with SQL and PS/Query for reviewing, troubleshooting, and testing/validating source system data.
Strong analytical and problem-solving skills.
Strong knowledge of STAT Tool, Oracle, and SQL Server.
Excellent communication skills (oral and written), interpersonal, and organizational skills.
Preferred Skills: Knowledge and extensive experience with Oracle Fluid technology.
Extensive experience using Web Services.
Experience with enterprise-wide, large-scale implementations.
Experience with CA Scheduler Tool.
Education: Bachelor's or Master's Degree in Computer Science, Engineering, or in a Technical/Business Discipline is required.
Build and scale enterprise Kafka infrastructure using Confluent Cloud and Platform across hybrid environments. Design event-driven architectures, automate deployments with Terraform/CI/CD, optimize performance, ensure security compliance, and troubleshoot distributed streaming systems at scale.
Must Have:
- 5+ years Kafka (2+ years Confluent Cloud/Platform, Kafka Connect, Schema Registry, ksqlDB)
- Expertise in hybrid cloud Kafka deployments (AWS/Azure/GCP + on-prem)
- Strong automation (Terraform, Ansible, Jenkins) and programming (Java, Python, Scala)
- Experience with monitoring/troubleshooting distributed systems (Splunk, Datadog, Prometheus)
- Security expertise (Kerberos, SSL, RBAC) and compliance knowledge (GDPR, SOC, PCI)
You'll Build: Scalable Kafka clusters β’ Event-driven architectures β’ Automated CI/CD pipelines β’ Observability frameworks β’ Secure, compliant streaming platforms.
Duration-: 10+ Months
Location: Remote
Overview
An experienced Solution Architect to lead the enterprise rollout of Microsoft Purview across a complex global, multi cloud environment. The consultant will define architecture, implement domain?based governance, and drive adoption of Purview capabilities including cataloging, lineage, classification, access governance, and compliance controls.
Key Responsibilities
- Architecture & Implementation
- Define target?state architecture for Microsoft Purview across Azure, AWS, M365, on prem, and third party platforms.
- Develop and drive the implementation roadmap across U.S. Businesses, PGIM, Corporate Technology, and international units.
- Establish Purview reference architecture, integration patterns, and guardrails.
- Domain Based Governance
- Design collections, hierarchies, and RBAC aligned to domain structures and legal entity boundaries.
- Enable domain owned stewardship while enforcing enterprise taxonomies and governance standards.
- Platform Configuration
- Configure Data Map, Catalog, Scans, Classifications, Sensitivity Labels, and Lineage.
- Optimize scan strategy (frequency, cost, performance) and extend classifiers and metadata models.
- Security & Compliance
- Integrate Purview with M365 Information Protection, Entra ID, and security baselines.
- Support PII/PCI/PHI detection, access governance, and regulatory compliance (SOX, GLBA, NYDFS, GDPR).
- Engineering & Integration
- Integrate with Synapse, Fabric, Databricks (including Unity Catalog), Snowflake, SQL Server, AWS sources, and SAP/Oracle.
- Implement IaC (Bicep/Terraform), CI/CD for Purview artifacts, and automation via APIs.
- Adoption & Stakeholder Management
- Deliver training, onboarding playbooks, and steward enablement.
- Lead workshops for new data domains and products.
- Provide executive level reporting on progress, risks, and KPIs.
Required Qualifications
- 10+ years in data architecture/governance; 2+ years hands on Purview experience at enterprise scale.
- Strong expertise in metadata management, lineage, classification, scan optimization, glossary management and domain based operating models.
- Solid Azure ecosystem knowledge (Storage, Key Vault, Synapse, Fabric, Databricks), M365 Information Protection, and Entra ID.
- Experience with IaC (Bicep/Terraform), APIs/Atlas, and scripting (PowerShell/Python).
- Financial services or regulated industry exposure.
- Excellent communication, stakeholder leadership, and cross domain facilitation skills.
Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)
Duration: 12 Months
Job Description:
We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.
Key Responsibilities:
* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.
* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.
* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.
* Develop actionable business intelligence and analytics to drive decision-making.
* Lead ongoing reviews of business processes and developing optimization strategies.
* Develop and implement data governance, data management, and data quality program practices and strategies.
* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.
* Foster a culture of continuous improvement and excellence.
What you bring to the table:
* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.
* Experience working in an AGILE environment.
* Strong analytical skills and proficiency in data modeling techniques.
* BA/BS in CS, Information Systems or Information management or Systems design.
* Ability to manage complex projects and deliver results in a fast-paced environment.
* Excellent communication and leadership abilities.
Bonus if you have:
* Deep expertise in insurance financial engines and regulatory compliance.
* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.
Location: New York 10166 (100% Onsite) - 8am -5pm (CST)
Duration: 4 months - possible extension & Potential to convert to FTE
Overview of Work Environment/Client Nuances:
Fast paced environment, communication is very important as there will be C-Suite execs on-site
Team Overview:
Will be working as part of team, some in-person, some virtually
Resource's typical working day:
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Licenses/Certifications:
Any applicable licenses or certifications are preferred
Must Have Skills:
o Good technical skills
o Excellent customer service
Nice to have skills:
* Banking or law firm support work,
* Experience with Apple iOS
* Adobe Acrobat
Years of Experience: 5+ years
Education
* Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Software skills:
* MS Intune, Ticketing Systems, MS Office Suite
Interview Process:
* 1st round technical interview - phone
* 2nd round culture interview with HM - MS Teams
* 3rd round with office leadership - onsite
About the Role:
As a Field Support Analyst, you will provide research and analysis support to the Digital & Technology department.
This job is part of the D&T Support job function. They are responsible for providing technical support and solutions to internal users.
What You'll Do:
*Edit content for the documentation of software applications and hardware environments.
*Create photographs, drawings, sketches, diagrams, and charts to illustrate the material.
*Conduct research and interviews with technical and business personnel.
*Provide ad-hoc technical assistance to managers and other members of the application development team.
*Support changes or enhancements to templates and other documentation standards.
*Have some knowledge of standard principles with limited practical experience in applying them.
*Lead by example and model behaviors that are consistent with client's values.
*Impact the quality of own work.
*Work within standardized procedures and practices to achieve objectives and meet deadlines.
*Exchange straightforward information, asks questions, and check for understanding.
What You'll Need:
*Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
*Ability to use existing procedures to solve standard problems.
*Experience with analyzing information and standard practices to make judgments.
*In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
*Organizational skills with a strong inquisitive mindset.
*Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.
SkillStorm is actively seeking full-time Entry Level Software Developers for one our Fortune 100 clients. An ideal candidate is one with a strong technical mindset, exceptional problem-solving skills, and logical reasoning abilities. This is an on-site position.
You will spend 12 weeks collaborating in team-based settings, undertaking diverse, real-world projects to prepare for seamless integration into our clients' operations. Once training is complete, you will be deployed to our enterprise or government clients, ready to have an immediate impact on day one.
Entry Level Software Developer Requirements:
- Must possess a Bachelor's degree
- Must have 9 months+ of TECHNICAL experience
- Must be relocatable to multiple different locations and in office
- Ability to earn a government security clearance
- Possess a strong understanding of programming principles, data structures, algorithms, databases, and SQL, enabling the development of software solutions.
- Experience with software development and programming using Java, C#, or similar object-oriented programming language.
- Legally authorized to work in the U.S. under SkillStorm's W2; not a C2C position. EOE, including disability/vets.
- Strong analytical and problem-solving skills along with a logical mindset to tackle complex challenges to develop effective and innovative solutions.
- Demonstrate excellent verbal and written communication skills, facilitating clear and effective interactions with team members, stakeholders, and clients.
Entry Level Software Developer Responsibilities
- Develop new applications and modify existing applications using programming languages, platforms, frameworks, and tools used by our clients.
- Develop well-structured, readable, and efficient code to solve specific tasks or improve existing applications. Adhere to coding standards and best practices to maintain high-quality software.
- Identify, diagnose, and fix bugs in software applications, ensuring that the applications run smoothly and efficiently. Provide technical support and problem resolution related to software issues.
- Engage in code review sessions with peers to ensure code quality, share knowledge, and learn from others. Provide constructive feedback and suggest improvements to optimize performance.
- Assist in the deployment and testing of applications to production environments, ensuring that they meet performance benchmarks and are compatible with other system components.
- Work closely with other departments, such as quality assurance, project management, and product management, to ensure that projects are delivered on time and meet predefined objectives. Communicate ongoing activities and results to business sponsors, stakeholders, and management.
Where SkillStorm stands out:
- Competitive salary
- Enterprise level technology training and certification
- Opportunity to work for enterprise companies and government agencies
- Health, Vision, Dental, and Life Insurance with 401K
- Continuous mentorship and support
About SkillStorm
Founded in 2002, SkillStorm was built on the mission of accelerating careers in high-demand technologies. We design, build, and deploy Stormers from all backgrounds and experience levels in today's in-demand technologies such as AWS, Salesforce, PEGA, ServiceNow, and Appian.
We are committed to hiring and training college graduates and veterans for high-growth technology careers with our enterprise and government clients. Through these dedicated efforts, we are able to build a reliable, exclusive pipeline of high-quality, U.S.-based tech talent with the skills and clearance levels required to support our client's critical technology initiatives.
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$200,000/yr. Qualified Applicants: Apply at /su/d5 f0439d33abb8d7
JobiqoTJN. Keywords: Credit Manager, Location: New York, NY - 10060
Provides clinical leadership to promote increased compliance with a range of quality and cost measures and standards of care. Manages service delivery of inter-professional and para-professional team members working on an individual case or population of cases. Acts as a key resource in providing clinical and operational guidance and support to assigned teams and other staff to achieve and enhance team outcomes. Provides advanced nursing clinical care for patients in accordance with current State and Federal rules and regulations for nurse practitioner's scope of practice and national standards of care. Works under the supervision of the Clinical Director for the Nurse Practitioner Program.
What We Provide
- Referral bonus opportunities Β Β
- Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Β
- Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Β Β
- Employer-matched retirement saving funds Β
- Personal and financial wellness programs? Β
- Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care??
- Generous tuition reimbursement for qualifying degrees Β
- Opportunities for professional growth and career advancement? Β
- Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities??Β
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What You Will Do
- Manages and provides the full scope of advanced nursing practice for targeted patient populations, which may include short-term treatment of members at the point of care. Evaluates patient responses to therapy/interventions. Ensures revision of the inter-professional plan of care as necessary to achieve quality outcomes.
- Serves as the clinical authority on individualized care teams and leads rounds and interdisciplinary care team meetings.
- Manages and provides comprehensive, advanced nursing care, including post-discharge aftercare visits, annual comprehensive assessment visits, palliative care-care management program onboarding, and change in condition assessment visits (including physical examination, comprehensive history, screening for physical and/or psychological conditions, and point of care testing). Urgent interventions (i.e., escalations for the Care Teams, RPM, and the 24/7 Line), pharmacological and non-pharmacological interventions, ordering treatments and DME, Β preventative health maintenance activities, care management, referrals, discharge planning, counseling, and patient education. Β Establishes a treatment plan based on clinical findings and determines when further evaluation by the collaborating physician, specialist, or emergency care is warranted.
- Collaborates with patients, families, primary care physicians and other team members to provide assessment and care planning. Β Assesses, plans, and provides intensive and continuous care management across client settings.
- Manages and provides clinical services in compliance with standards of Patient-Centered Medical Home standards, meaningful use of medical record data, HEDIS and QARR quality of care measurements.
- Manages inter-professional team efforts regarding the medical, nursing, therapy and ancillary care provided to patients to ensure quality outcomes are achieved.
- Participates in on call coverage schedule to ensure 24/7 access to practice clinicians.
- Assesses, educates, and improves client and caregiver knowledge of chronic disease, self-care management, and identification of changes in health status, including appropriate responses and actions through individualized education and inter-professional interventions.
- Observes and analyzes team performance patterns related to population under care and assists in developing interventions to improve team performance. Β Provides remedial support and guidance to interdisciplinary team members to address implementation/evaluation of plans that maintain/increase customer experience with care, cost-efficiency, and quality care compliance with regulatory standards.
- Communicates with internal and external care partners regarding the needs of the patient or population to ensure interventions occur in a timely and appropriate manner. Intervenes as needed when the care plan is not executed and remediates the situation to prevent reoccurrence.
- Performs procedures as outlined in collaborative practice agreement and as privileged by the Credentialing Committee.
- Manages quality of medical record documentation and submits billing information in accordance with Professional Corporation policy.
- Provides care in one or more care settings based on the clinical requirements: virtually, telephonically or travels to patientsβ homes and/or other facilities with varying environments (e.g., elevated buildings, walk-ups, care facilities, single/multiple family homes, presence of pets, etc.) using approved transportation options.
- Upon request, performs peer reviews of work performance, including quality of care, clinical documentation, coding and billing practices, communication skills, and population surveillance.
- May participate in the VNS Health Medical Care at Home Quality and Professional Advisory Committee and any associated workgroups related to development of evidence based clinical models of care, peer education and training, quality improvement, medical record configuration and reporting, maximizing the use of clinical decision support systems.
- May act as a preceptor for student Nurse Practitioners, providing excellent role modeling of community-based primary care practice.
- Assumes responsibility for continued professional growth, and maintains professional certification and licensure.
- Participates in special projects and performs other duties as assigned.
Qualifications
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Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in New York State required
Certificate (license) and current registration to practice as a Nurse Practitioner in the State of New York, with a specialty in adult health, family health or gerontology required
Valid driver's license, as determined by operational/regional needs may be required
Maintains credentialed status with VNS Health Medical Care at Home and associated managed care plans required
Maintains NPI, Medicaid and Medicare provider numbers preferred
Maintains a collaborative practice agreement with a physician in compliance with New York State regulations preferred
Must be certified by ANCC or another accrediting Nurse Practitioner body β in order to bill Medicare and meet credentialing requirements required
Education:
Master's Degree of Science in Nursing, or other graduate degree from a nurse practitioner educational program registered by the New York State Education Department as qualifying for NP certification (licensure) required
Current ANCC or AANP certification as an adult, family or geriatric nurse practitioner required
Work Experience:
Minimum of two years of experience as a nurse practitioner utilizing full scope of practice preferred
Clinical home care experience or two years managerial experience preferred
Demonstrated knowledge of HEDIS and QARR quality measures, ICD-10 and CPT coding for reimbursement of services required
Bilingual skills, as determined by operational needs required
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Pay Range
USD $109,900.00 - USD $146,500.00 /Yr.
About Us
VNS Health is one of the nationβs largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us β we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 βneighborsβ who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
Job Title : GIS Specialist (Hybrid/Exp in utilities/oil/gas/power Industry preferred)
Job Description :
Seeking a GIS Analyst that will develop an understanding of current data state, workflows and processes and develop solutions for integrations, transformations, and deliverables.
This will include GIS data analysis, data mining, technical support, and database maintenance to meet internal and external customer requirements.
- Requires demonstrated ability to solve complex problems and recommend the best track for data development and processing.
- Project work will involve process improvement, quality control, data creation from spatial and tabular sources, conversion, migration, and maintenance.
- Bachelor's degree in geography (GIS), engineering, computer science, or related field and 3+ years experience in industry standard GIS.
- GIS certificate and 3 years of related work experience in lieu of a degree in related discipline
- 1+ years in a utility or pipeline GIS
Job Responsibilities:
- Proficiency with linear referencing techniques and concepts is highly recommended
- Knowledge of the Utility and Pipeline Data model (UPDM) is highly recommended.
- Technical project tasks, including database design, advanced GIS analysis and modeling
- Performs data mining activities to meet customer requirements/specifications
- Provides specialized queries, maps and reports to meet customer requirements/specifications
- Performs application testing and documentation of defects
- Interfaces with users; documents requested/needed changes
- Identifies new GIS technologies/processes/applications to improve inter-/intra- departmental functions
- Creates and maintains existing automated processes using Model Builder/Python scripting or other tools
- Processes, prepares and converts data to enter into GIS from a variety of data formats β’
- Analyzes current business processes and recommends best practice solutions β’ Perform QA/QC on version data that pushes to the production environment Knowledge, Skills & Abilities
- Esri ArcGIS Pro β advanced proficiency
- Esri ArcGIS 10.2x β advanced proficiency
- Linear referencing - advanced proficiency
- MS Office suite (Access, Excel, Word, PowerPoint, Visio) β advanced proficiency
- FME by Safe Software β intermediate proficiency
- Esri ArcGIS Enterprise β intermediate proficiency
- Utility Network β intermediate proficiency
- Model Builder β intermediate proficiency
- Python β intermediate proficiency
- SQL RDBMS β intermediate proficiency
- AutoCAD/CADD β basic proficiency
- Visual Basic/VBA β basic proficiency
- SharePoint β basic proficiency
- Excellent verbal and written communication skills
- Excellent geoprocessing and spatial analysis skills
- Strong requirements review, analytical, and problem solving skills
- Application testing script development and performance of testing
- Ability to quickly learn and apply new technologies
- Ability to function independently and as a team member
- Ability to handle multiple assignments and changing priorities β’
- Ability to work effectively with limited direct supervision Travel (Up to...): 5%
Remote working/work at home options are available for this role.
Title: Mainframe COBOL Programmer
Duration: 1 year Contract
Location: Fully Remote (Local Arizona candidates only)
Pay Rate: Upto $85/hr on W2 OR C2C OR 1099 (All inclusive / no benefits)
Job Description:
Required Skills
COBOL expert with over 10 years of experience.
ADABAS, (Adaptable Database System) experience is a must. They must be able to speak on it in interview.
100% remote expect to pick up equipment and ID. Local only. Open to Tucson and Flagstaff.
β’ Design and write programs and enhancements using COBOL, CICS, ADABAS, VSAM and IBM JCL.
Contribute to the development of complex automated solutions and monitoring the performance of applications. Complete unit and system test application changes to ensure quality of work.
β’ Review customer business requirements and translate them into technical specifications. Write
technical specifications and complex code, engage with business analysts and stakeholders to
understand functional requirements and contribute to completion of functional specifications.
β’ Analyze, debug and resolve defects in applications.
β’ Adhere to software development standards and principles of mainframe batch and on-line processing.
Troubleshoot issues that arise during nightly batch processing.
β’ Provide schedule and technical performance projections. Prepare detailed work/action plans, system problem resolutions and enhancements
β’ Knowledge of Cobol programming, CICS programming, VSAM, and ADABAS databases, IBM JCL.
β’ Knowledge of best practices in application operational support based in ITIL processes, IT SDLC
methodologies, industry best practices in all facets of IT application development based in CMMI
processes.
β’ Knowledge of design effective data processing systems.
β’ Knowledge of develop programs.
β’ Knowledge of project life cycle and tools.
β’ Knowledge of research and assessment methodologies.
β’ Knowledge of IT testing processes and IT audit procedures.
β’ Knowledge of using software testing tools.
β’ Knowledge of preparing flowcharts and workplans.
β’ Skill in problem solving and the communication of ideas and concepts.
β’ Skill in critical thinking processes and strategies.
β’ Skill in balancing the management of multiple responsibilities.
β’ Skill in writing and composition of complex issues and ideas.
β’ Skill in excellent written, oral and interpersonal skills.
β’ Skill in strong customer service skills.
β’ Ability to demonstrate job commitment and caring.
β’ Ability to remain customer service focused.
β’ Ability to communicate effectively with clients and peers.
β’ Ability to demonstrated ability to work collaboratively in teams and across organizations.
β’ Demonstrated ability to build strong relationships inside and outside of the organization.
β’ Ability to demonstrated ability to apply creative solutions to business problems to ensure business needs are most effectively met.
β’ Ability to demonstrated ability to evaluate and test emerging technologies.
β’ Ability to demonstrated ability to quickly learn and develop in new programming languages, APIs and platforms.
Remote working/work at home options are available for this role.
TELESKOPE.IO
Enterprise Account Executive
Full-TimeΒ Β·Β RemoteΒ Β·Β Enterprise Sales
ABOUT TELESKOPE
Teleskope is an enterprise SaaS platform that helps large organizations run and scale their Employee Resource Groups, mentoring programs, and employee development initiatives β all in one place. Our AI-powered platform gives HR and I&D leaders the tools to drive engagement, prove ROI to leadership, and build a culture where every employee can grow.
We work with global enterprises across financial services, healthcare, technology, and professional services. We're growing fast and looking for driven enterprise sellers who are ready to make an impact at a company that's changing how the world's leading organizations invest in their people.
THE ROLE
As an Enterprise Account Executive at Teleskope, you will own the full sales cycle from prospecting to close, targeting large enterprise organizations. You'll be a critical driver of our growth, expanding our customer base by winning new logos and developing key accounts. This is a high-impact, high-visibility role for a seller who thrives in a fast-moving environment and wants to help shape the future of a category-defining company.
WHAT YOU'LL DO
- Own and drive the full sales cycle from prospecting to close, targeting enterprise accounts
- Consistently achieve and exceed quarterly and annual new business revenue quotas
- Build and maintain a strong pipeline through proactive prospecting, networking, and outbound efforts
- Expand Teleskope's enterprise customer base by winning new logos and developing key accounts
- Deliver tailored, high-impact product demonstrations and presentations to C-level executives and key decision-makers
- Collaborate closely with marketing to optimize pipeline generation and messaging
- Accurately forecast deals and maintain pipeline discipline in HubSpot CRM
- Provide market and customer feedback to internal teams to influence product roadmap and strategy
WHAT YOU'LL BRING
- 3+ years of experience as an Enterprise SaaS Account Executive managing the full sales cycle
- Consistent track record of exceeding quota (100%+ attainment), ideally in high-growth SaaS environments
- Proven ability to close complex enterprise deals involving multiple stakeholders and long sales cycles
- Experience selling into HR, IT, or employee experience markets strongly preferred
- Demonstrated success in sourcing your own pipeline and winning new enterprise logos
- Excellent executive presence with strong presentation, negotiation, and relationship-building skills
- Familiarity with MEDDPICC or similar enterprise sales methodology
- Familiarity with HubSpot CRM a plus
WHY TELESKOPE
- Sell a product that solves a real, urgent problem for enterprise HR and I&D leaders
- Join a company a scalingβ your impact will be immediate and visible
- Work alongside a focused, high-caliber team with a clear mission and strong customer traction
- Competitive base salary, uncapped commission
- Remote-first cultureΒ
Teleskope is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Remote working/work at home options are available for this role.
- Onsite 2 days per week Duration: 1 year with possible extension.
Job Description: β’ Lead the design and development of scalable and high-performance solutions using AWS services.
β’ Experience with Databricks, Elastic search, Kibanna, S3.
β’ Experience with Extract, Transform, and Load (ETL) processes and data pipelines.
β’ Write clean, maintainable, and efficient code in Python/Scala.
β’ Experience with AWS Cloud-based Application Development β’ Experience in Electronic Health Records (EHR) HL7 solutions.
β’ Implement and manage Elastic Search engine for efficient data retrieval and analysis.
β’ Experience with data warehousing, data visualization Tools, data integrity β’ Execute full software development life cycle (SDLC) including experience in gathering requirements and writing functional/technical specifications for complex projects.
β’ Excellent knowledge in designing both logical and physical database model β’ Develop database objects including stored procedures, functions, β’ Extensive knowledge on source control tools such as GIT β’ Develop software design documents and work with stakeholders for review and approval.
β’ Exposure to flowcharts, screen layouts and documentation to ensure logical flow of the system requirements β’ Experience working on large agile projects.
β’ Experience or Knowledge on creating CI/CD pipelines using Azure Devops Required Skills:
- Developing complex database systems.
Databricks.
Elastic search, Kibanna.
Python/Scala.
Oracle.
Experience with Extract, Transform, and Load (ETL) processes and developing Data Pipelines.
Experience with AWS.
Experience with data warehousing, data visualization Tools, data integrity .
CMM/CMMI Level 3 methods and practices.
Implemented agile development processes including test driven development.
Experience or Knowledge on creating CI/CD pipelines using Azure Devops- Nice to have
Remote working/work at home options are available for this role.
The resource in this role will be integral to developing, maintaining, and enhancing phase 1, making sure automated processes are functioning, streamlining critical business processes, data integrity, compliance, and securing the application.
This resource will also perform as a technical lead, providing technical guidance to the other developers in the department.
As a technical lead, the resource will participate in a variety of analytical assignments that provide for the enhancement, integration, maintenance, and implementation of projects.
The resource will also provide technical oversight to other developers in the team that support other critical applications.
Job Duties: Β· Lead the design and development of scalable and high-performance solutions using AWS services Β· Write clean, maintainable, and efficient code in Python/Scala Β· Implement and manage Elastic Search engine for efficient data retrieval and analysis Β· Execute full Software Development Lifecycle (SDLC), including gathering requirements and writing functional/technical specifications for complex projects Β· Develop database objects including stored procedures and functions Β· Develop software design documents and work with stakeholders for review and approval Job Qualifications: Β· 12+ years of experience developing complex database systems Β· 8+ years of experience with Databricks Β· 8+ years of experience using Elastic Search, Kibanna, and S3 Β· 8+ years of experience using Python/Scala Β· 8+ years of experience in Oracle Β· 5+ years of experience with Extract, Transform, and Load (ETL) processes, and developing data pipelines Β· 5+ years of experience with AWS Cloud-based Application Development Β· 5+ years of experience in data warehousing, data visualization tools, and data integrity Β· 5+ years of experience using CMM/CMMI Level 3 methods and practices Β· 5+ years of experience implementing Agile development processes, including test driven development Β· 3+ years of experience creating CI/CD pipelines using Azure DevOps Β· Experience with Electronic Health Record (EHR) HL7 solutions Β· Experience with data warehousing, data visualization tools, and data integrity, and designing both logical and physical database models Β· Extensive knowledge in source control tools, such as GIT Β· Exposure to flowcharts, screen layouts, and documentation to ensure logical flow of the system requirements Β· A minimum of a Bachelorβs Degree in a relevant field .
Remote working/work at home options are available for this role.
Position Overview:
We are looking for a Senior Business Systems Analyst (Sr. BSA) to join our experienced team. This position will be comprised of functional and technical related tasks and will play an integral role in the success of new business initiatives as well as the continued success of current processes. The incumbent will work directly with business leaders, business users, and IT colleagues to manage and support enterprise applications, such as Oracle Fusion cloud & E-Business Suite and others. The Sr. BSA requires a good mix of business experience, functional and technical knowledge of Oracle Supply Chain Management (SCM) functionality. Entrust is currently on Oracle E-Business Suite version 12.2.8 & Oracle Fusion Supply Chain Planning.
Responsibilities:
- Lead new features enablement initiatives sales order processing functions, especially those involving Oracle Fusion SCP & EBS SCM modules (Supply/Demand/Sales & Operations Planning, Procurement, BOM, MRP)
- Participate in business functional group meetings on a regular basis to understand business needs and challenges, and facilitate improvements
- Define, document and implement system configuration changes in enterprise business systems
- Create process/system models, specifications, diagrams, and charts as required for clearly communicating project business requirements
- Write functional specifications and closely work with application development and business intelligence teams
- Create and maintain test scenarios, test scripts and test data for validating system design, configuration, integration and performance
- Responsible for level 3 and 4 support on assigned enterprise systems
- Perform other duties and projects as assigned
Basic Qualifications:
- Undergraduate degree or equivalent education and/or work experience
- 5+ years of Business Analyst experience working with Oracle SCM modules including 2 years of Oracle Fusion SCM is required
- 5+ years of experience supporting Make to Order, Make to Stock and Assemble to Order global processes
- Understands business analysis concepts, including requirements planning, management, elicitation, communication, documentation and solution validation
- Ability to juggle competing demands and priorities while maintaining strong attention to detail
- Strong customer orientation and commitment to quality
- Proven written and verbal communications skills
- Knowledge of SQL or PL/SQL and relevant tools
- Up to 10% travel may be required
- Must be able to lawfully work within the US and have unrestricted work authorization for the US
Preferred Qualifications:
- B.S. Degree in Computer Science, Information Systems, Business or related field
- Experience working with other Oracle modules (including Inventory, Manufacturing, Order Management, Warehouse Management, Costing) is preferred but not required
- Knowledge of project management tools and techniques
- Experience leading projects
- Experience supporting a global client base
- Participation in the creation and implementation of new standards and procedures
About Entrust:
Entrust keeps the world moving safely by enabling trusted identities, payments and data protection around the globe. Today more than ever, people demand seamless, secure experiences, whether theyβre crossing borders, making a purchase, or accessing corporate networks. With our unmatched breadth of digital security and credential issuance solutions, itβs no wonder the worldβs most entrusted organizations trust us.
For more information, visit Follow us on, LinkedIn, Facebook, Instagram, and YouTube
Entrust Corporation is an EOE/AA/Veteran/People with Disabilities employer.
Remote working/work at home options are available for this role.
Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the worldβs largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.
Job Responsibilities
The Software Development Manager is a critical role within the Insite agile based cloud development team chartered to develop and deploy new global fleet and service management products. The Software Development Manager reports to the Director and oversees multiple technical leads, architects, data engineers and developers. Primary responsibilities include products and technology champion, development oversight, employee development, and communication and coordination.
Due to the hybrid remote nature of this role, a reasonable commute to the New Bremen, OH location is necessary. Relocation assistance available.
Minimum Qualifications
- Bachelor's degree in computer science or related field, along with at least 5 years of related experience
- Experience managing software development teams
- 3 years related experience in cloud-based application development
- Hands on software development experience, including C#, .NET, Java, and Python
- Ability to effectively communicate technical concepts to nontechnical people to enhance understanding and drive to decisions that lead to positive outcomes
- Ability to collaborate, build relationships and influence individuals at all levels within the company
- Ability to occasionally travel locally and internationally with overnight stays
Preferred Qualifications
- Handsβon experience developing cloudβbased applications
- Demonstrated experience in the management of Amazon Web Services (AWS) and/or Azure technologies, software development, and product development
- Demonstrate an architecture and technical background in enterprise software with a focus on an API first architecture is a plus
- Excellent written, verbal, analytical, and interpersonal skills
- Communicate technical concepts to non-technical people to enhance understanding and drive to decisions that lead to positive outcomes
- The ability to collaborate, build relationships and influence individuals at all levels within the company
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Remote working/work at home options are available for this role.
This Jobot Job is hosted by: Julibeth Canafax Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $85,000
- $95,000 per year A bit about us: Join a fastβgrowing food manufacturer delivering highβquality, innovative products for retail and foodservice partners.
Why join us? Medical Dental Vision 401 k Job Details We are seeking a skilled Data Analyst with strong experience in ERP systems and VMI programs to design, develop, and maintain accurate and insightful reports.
The role will also be responsible for creating and maintaining benchmarks that support operational and strategic decision-making across the organization.
This position will be fully on-site.
1st shift Days: Monday-Friday Job Requirements: Serve as the primary liaison between customers and internal teams including Inside Sales, Product Development, Planning, Supply Chain, and Operations.
Extract, analyze, and interpret sales, inventory, and forecast data from ERP systems (Business Central) to produce executiveβready reports, dashboards, and presentations.
Manage and analyze Vendor Managed Inventory (VMI) programs, monitoring finished goods and raw materials, SKU usage, expiration dates, and inventory risks.
Partner with Customer Service, Purchasing, and Production Planning to integrate VMI requirements into production schedules and demand planning.
Analyze inventory levels by reviewing onβhand inventory, plant demand, and sales forecasts; communicate insights across internal stakeholders.
Prepare and present dataβdriven insights, trends, risks, and opportunities to customers and leadership during business reviews and forecast meetings.
Generate customerβspecific inventory and forecast reports, manage obsolete or rejected inventory, and ensure disposition within established guidelines.
Drive continuous improvement initiatives by translating data into actionable recommendations that enhance sales, supply chain, and operational performance.
Qualifications: BS in Business Administration, Supply Chain or related field preferred Minimum of 2-4 years of supply chain analysis or Inventory control management experience within the food industry preferred, or equivalent combination of education and experience 2 years of VMI (vendor management inventory) Business Central (BC) ERP experience strongly preferred Customer service and/or purchasing experience Advanced Excel skills, pivot table and VLOOKUP Ability to travel to other locations (CA + Ohio) Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
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Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Hema, at (63 Title: Full Stack Software Engineer (Java/Kotlin, Angular)
- Remote Duration: 12 Months with potential to extend and to convert to full-time Location: Remote Schedule: Monday Friday, 8 AM 5 PM or 9 AM 6 PM PST Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: Participate in daily stand-ups, sprint planning, and retrospectives as part of an agile team.
Design, develop, and maintain UI and APIs for client centralized account and consent management system Ensure APIs are scalable, low-latency, and fault-tolerant to meet business and customer needs.
Build responsive frontend and backend applications using modern frameworks and technologies such as Spring Boot, Java, and Kotlin.
Write and maintain unit tests, integration tests, and end-to-end tests using frameworks like JUnit, Mocha, and Karma.
Design and optimize database schemas and queries to ensure efficient data storage and retrieval.
Collaborate with cross-functional teams to integrate design, development, testing, and quality control.
Ensure code quality and reliability through continuous testing and code reviews.
Use tools like Kubernetes (K8s) and Helm for orchestration and management of containerized applications.
Ensure secure access to APIs and data.
Set up and maintain CI/CD pipelines using tools like GitHub Actions.
Automate build, test, and deployment processes to ensure rapid and reliable delivery of software.
Monitor and optimize the performance of data pipelines and APIs.
Identify and resolve bottlenecks to ensure high availability and responsiveness.
Document API specifications, design decisions, and development processes.
Collaborate with team members, stakeholders, and partners to gather requirements and provide technical support Troubleshoot issues and fix bugs quickly Summary: The main function of a Software Engineer is to design, develop, implement, test, and maintain business and computer applications software or specialized utility programs, including mainframe and client/server applications, and major enhancements of existing systems.
Job Responsibilities: Fine-tune and improve a variety of sophisticated software implementation projects.
Gather and analyze system requirements, document specifications, and develop software solutions to meet client needs and data.
Analyze and review enhancement requests and specifications.
Implement system software and customize it to the client's requirements.
Prepare the detailed software specifications and test plans.
Code new programs to the client's specifications and create test data for testing.
Modify existing programs to new standards and conduct unit testing of developed programs.
Create migration packages for system testing, user testing, and implementation.
Provide quality assurance reviews.
Perform post-implementation validation of software and resolve any bugs found during testing.
Position Overview This is a hands-on Full Stack Developer role, not a leadership or managerial position.
The ideal candidate should be passionate about learning, product development, continuous improvement, and collaborating closely with QA to ensure high quality product releases.
Candidate will work on both front end and back end development within a modern cloud and microservices environment.
Skills Java or Kotlin server-side development experience is the most important skill.
Experience working with REST APIS, Message Bus (Kafka or Pubsub), and SQL/NOSQL Database is the 2nd most important skill.
RESTful Go services Argo CD Bonus Skills: Spring Boot or another Java web framework experience, FHIR, Unit / Integration testing, and performance monitoring experience.
Meet the team: Data Platform team builds low-latency, fault-tolerant data pipelines and APIs to meet various business and customer needs.
Your role will involve building APIs for customer onboarding, account management, hospital /partner integrations, and CGM Data exchange.
This team manages the identity and authentication platform for Dexcom products.
The focus is on building secure, scalable, and user-friendly authentication services.
Candidate will work closely with a tech lead, UI/UX designers, and a squad team.
Where you come in: You will develop cloud-based software systems (APIs and Websites) as part of a multi-disciplinary team that works with an Agile methodology and integrates design, development, testing, and quality control.
What makes you successful: You bring with you rich experience developing full-stack applications Comfortable being part of an agile team that builds components as part of a distributed environment You must be proficient in building responsive frontend and backend applications using modern frameworks and technologies.
- Spring Boot, NodeJS, Express You possess strong Programming skills in one of the following languages: Kotlin, Java, JavaScript/Typescript You are an expert at developing web applications with Angular or another modern JavaScript framework You have previously worked with a NoSQL (Cassandra, MongoDB, DynamoDB) or RDBMS (MySQL, Postgres, Oracle) You understand and practice TDD / BDD using modern software test methodologies and frameworks like Junit, Mocha, Karma You know how to containerize an application using Docker and deploy to the cloud You possess fair knowledge of authentication/authorization concepts such as OAuth, OpenID, and SSO Other preferred bonus skills: GitHub Actions, Helm, K8s, Google Cloud Platform Required Skills (top 3 non-negotiables): 1.
Programming in Java / Kotlin 2 years minimum 2.
REST APIs and Angular 3.
RDBMS Preferred Skills (nice to have) 1.
Containerization and GCP or AWS 2.
Keycloak 3.
Spring Boot, Karate/Playwright Testing Framework Software Skills Required: Mobile app dev (iOS Android ideal, but iOS only is acceptable), backend dev Other preferred bonus skills: Github Actions, Helm, K8s , Google Cloud Platform Qualifications: A bachelor's degree in a technical field such as computer science, computer engineering, data/software engineering, or a related field is required.
2-4 years of experience required.
A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design, large systems software design and development experience.
Experience performing in-depth troubleshooting and unit testing with both new and legacy production systems, experience in programming, and experience with problem diagnosis and resolution.
Interview: 3 rounds total
- Round 1: Coding assessment.
Additional rounds: Technical Panel Interview Web Conference (Zoom/Teams).
About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Java, Angular, RDBMS, REST APIs, Kotlin
Remote working/work at home options are available for this role.
Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations.
Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.
Visit us at to learn more and view our open positions.
Please apply or call one of us to learn more For further inquiries about this opportunity, please contact our Talent Specialist, Hema Malini at (63
Title: Business Process Specialist
- Hybrid Duration: 11 Months Location: Alameda, CA Hybrid
- 4 days onsite, 1 day remote Only W2 candidates are eligible for this position.
Third-party or C2C candidates will not be considered.
Description: The Business Process Specialist is responsible for coordinating and executing various process improvements and project implementations across Customer Service.
This role serves as a key collaborator and resource to the Global Process teams (Call Centers, IT and Training) and ensures that standard processes are documented and implemented in support of the overall vision.
Serve as CS SME for key/main processes relating to Material to support projects including UAT script writing, execution of test scripts, process documentation and implementation.
Serves as a primary department contact for system and process requirements implementations, enhancements and testing cycles.
Takes ownership of new business requirements and works with relevant call center functions to determine any new business processes and or changes to existing process.
Takes ownership of complex issues and challenges and create exception rules.
Support department SMEs in documentation best practices and maintenance in support of our Quality Adherence.
Actively identifies process improvements and drives process improvement initiatives by working cross functionally to continuously improve the systems, processes, and controls to ensure effective development, monitoring, and support is in place.
Oversees the day to day functionality of Contact Registration System and works with Global Process Teams and IT on maintenance and enhancement.
Key Responsibilities Work with Contract Registration Systems (e.g., Salesforce) and support related processes.
Participate in UAT testing, including writing and executing test scripts.
Handle process documentation and implementation across Customer Service functions.
Collaborate with call center teams, QA teams, and Global IT teams.
Support client documentation and quality adherence initiatives.
Focus heavily on process mapping and process documentation.
Top 3 Requirements Experience working with IT solutions and translating technical requirements into business processes.
Ability to work cross-functionally with large teams (IT, QA, Call Center, Global teams).
Strong experience in process mapping and process documentation.
Experience with Process mapping Data science Process documentation Interview Process: 2 rounds of interview About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond.
The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
DivIHN is an equal opportunity employer.
DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.
Process Documentation, process mapping, DATA SCIENCE
Remote working/work at home options are available for this role.