Information Technology Jobs in Bayonne

February 2026 Update GL-5/7 grade levels

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector (Entry Level)

A MISSION WORTHY OF A CAREER!

If you’re looking for “just a job,” then stop reading right now. But, if you’re looking for a long-term federal law enforcement career, one that makes a difference every day to our country and its citizens, then the U.S. Border Patrol (USBP) would like you to take the first step to becoming an entry level Border Patrol Agent.

USBP is hiring immediately to fill full-time, entry-level, career positions in federal law enforcement where your prior experience in public safety, security, military police or law enforcement may qualify. Train and work with an elite team of professionals whose camaraderie, pride, and sense of purpose are hallmarks of their daily mission of protecting America.

Now is the time to make your move because, along with excellent base pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives (see details below).

Salary and Benefits

Annual base salary for newly appointed BPAs varies per grade, as follows: GL-5/GL-7 $51,632 - $92,219 per year. Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be eligible for up to $20,000 in incentives. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location such as Sierra Blanca, Presidio, Sanderson, Comstock, Freer or Hebbronville, TX; Lordsburg, NM; or Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations

IMPORTANT NOTICED: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. RELOCATION MAY BE REQUIRED.

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:>

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• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
  
• Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications

You qualify for the GL-5 grade level if you possess one of the following:

Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records;OR

Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR

Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.

You qualify for the GL-7 grade level if you possess one of the following:

Experience: One year of specialized work experience that shows you have the skills necessary to:

• 
  
• Make sound judgments and decisions in the use of firearms.
  
• Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
  
• Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR

A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.

Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.

Other Requirements

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Welcome to uTest, by Applause. We are a company that helps businesses test the accuracy and usability of their websites, applications, and hardware through freelance software testing and feedback. You can get paid to help us shape the digital landscape!

We are looking for individuals living in or nearNew York City, NYwho would be interested in participating on-site in testing exciting new digital wearable technology.

• You will be wearing and using technology on your arms and hands that will control a device through movement and manual inputs
• Participants will be required to give feedback on their experience with the device through a survey
• The time commitment for testing is approximately3 hours
• Payout for this project is$150

Tester Requirements:

• Must be 18 years or older
• Must be willing to travel to designated data collection facility in New York, NY during normal business hours
• Must be proficient in spoken and written English
• Must have normal or close-to-normal hearing
• Must have normal vision OR able to wear vision-correcting glasses/contacts on the day(s) of the experiment
• Must have no history of epilepsy, seizures, or severe traumatic brain injury (i.e., concussion with nausea and/or memory loss)
• Must have no condition that impairs ability to grip or touch objects with hands and all 10 digits
• Must have no pre-existing conditions in the arms (which includes shoulder, arm, wrist, hand, fingers) such as tendinitis, existing or recurring pain, etc.
• You are not pregnant - We dont want to induce stress on neonates.

We are offering a$25 bonus payoutif you refer a tester to participate who successfully completes the project! Be sure they know to provide your name and email that is affiliated with your uTest account during the application process.

We require every tester to have a physical copy of a state / government issued Photo ID. Copies will not be accepted. If you arrive on site without a valid Photo ID (expired Photo ID's will not be accepted), you are ineligible to test and will be turned away without compensation.

If you require corrective lenses, please wear contacts if you have them available. Otherwise, bring your glasses with you on the day of your appointment.

We know that COVID-19 is still impacting lives globally as countries take precautionary measures to slow the spread of the virus. The safety of our community of testers and our employees remains a priority for Applause.

For more information on actions you should take regarding COVID-19 prevention, we encourage every tester to refer to local guidelines or the Centers for Disease Control and World Health Organization communications.

• Computers & Technology

• 
  
• Design, develop, and implement solutions using Adobe Workfront Core, Workfront Planning, and Workfront Fusion.
  
• Build and maintain integrations between Workfront Planning and Workfront Core to create a unified project and work management ecosystem.
  
• Configure Workfront workflows, custom forms, reports, dashboards, and templates to support business processes.
  
• Develop automation and integration workflows using Workfront Fusion to connect Workfront with other enterprise applications.
  
• Collaborate with business stakeholders, product owners, and technical teams to translate requirements into scalable Workfront solutions.
  
• Provide solution architecture guidance for expanding the Workfront platform across the organization.
  
• Ensure best practices in Workfront governance, security, and performance optimization.
  
• Support MVP development for Workfront Planning and help evolve the platform into a robust enterprise solution.
  
• Assist with troubleshooting, enhancements, and ongoing platform support.
  

• 
  
• Strong hands-on experience with Adobe Workfront Core configuration and administration.
  
• Experience implementing Workfront Planning solutions.
  
• Expertise in Workfront Fusion for building integrations and automation workflows.
  
• Experience designing enterprise integrations and solution architecture around Workfront platforms.
  
• Knowledge of workflow automation, project management processes, and enterprise work management tools.
  
• Strong understanding of API integrations and data flow between systems.
  
• Ability to work in cross-functional teams and Agile environments.
  

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• Experience with AWS cloud services.
  
• Background in Data Engineering or Software Engineering.
  
• Experience integrating Workfront with enterprise systems, marketing platforms, or banking applications.
  
• Exposure to Retail Banking or Financial Services environments.
  

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• Experience delivering Workfront Planning MVP implementations.
  
• Strong analytical and problem-solving skills.
  
• Excellent communication skills with the ability to collaborate with both technical and business stakeholders.
  

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• Oversees a team of personnel focused on technical issues, including software development, testing, and engineering tasks
  
• Coordinate with the scrum master and other stakeholders to delegate work assignments
  
• Analyze requirements, conduct story refinement, and develop technical solutions
  
• Provide expert knowledge in front-end technologies such as React and Angular
  
• Construct complex back-end logic in .NET and SQL
  
• Conduct code reviews and guide the team as needed
  
• Strong knowledge of Agile-Scrum principles
  
• Ability to use AI tools such as Claude Code
  

• 
  
• Provide deep technical leadership to a portfolio of high impact data science initiatives involving sales and advisor experience. Identify the optimal sets of data, models, training, and testing techniques required for successful product delivery. Remove complex technical impediments
  
• Leverage your experience and skills to identify new opportunities where data science and AI can improve experiences, gain efficiencies, and generate sales.
  
• Manage team members in AI/ML and model development, testing, training, and tuning. Apply hands-on experience to ensuring best-in-class model development. Mentor team members in technical skill development and product ownership.
  
• Communicate clearly and concisely, in writing and verbally, all facets of model design and development. Continuously look for insights in models developed and generate new ideas for model improvement.
  
• Manage external vendors in the execution of parts of the data science development process as needed.
  
• Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code on Prudential's AI/ML platform.
  
• Bring a deep understanding of relevant and emerging technologies, give technical direction to team members and embed learning and innovation in the day-to-day.
  
• Work on significant and unique issues where analysis of situations or data requires an evaluation of intangible variables and may impact future concepts, products or technologies.
  
• Familiarity with Python, SQL, AWS, and JIRA.
  
• Familiarity with LLMs, deployment of LLMs, RAG, LangChain, LangGraph, and Agentic AI concepts.
  

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• Applied Statistics, Computer Science, or Engineering or experience in related fields with a focus on machine learning, AI, and LLMs.
  
• Junior category industry experience with responsibility for developing and delivering advanced quantitative, AI/ML, analytical and statistical solutions.
  
• Ability to lead a small team with minimal guidance and effectively leverage diverse ideas, experiences, thoughts and perspectives to the benefit of the organization to deliver AI products.
  
• Ability to influence business stakeholders and to drive adoption of AI/ML solutions.
  
• Experience with agile development methodologies, Test-Driven Development (TDD), and product management.
  
• Knowledge of business concepts, tools and processes that are needed for making sound decisions in the context of the company's business
  
• Demonstrated ability to mentor and operational management of data science team based on project requirements, resourcing requirements, and planning dependencies as appropriate, anticipate risks and bottlenecks and proactively takes actions
  
• Excellent problem solving, communication and collaboration skills, and stakeholder management
  
• Significant experience and/or deep expertise with several of the following:
  
• Machine Learning and AI: Understanding of machine learning theory, including the mathematics underlying machine learning algorithms. Expertise in the application of machine learning theory to building, training, testing, interpreting and monitoring machine learning models. Expertise in traditional machine learning models (unsupervised, XGBoost, etc.) and Large Language Models (OpenAI, Claude).
  
• Model Deployment: Understanding of model development life cycle, CI/CD/CT pipelines (using tools like Jenkins, CloudBees, Harness, etc.), A/B testing, and pipeline frameworks such as AWS SageMaker, and newer AWS/Azure Agentic AI infrastructure products.
  
• Data Acquisition and Transformation: Acquiring data from disparate data sources using APIs and SQL. Transform data using SQL and Python. Visualizing data using a diverse tool set including but not limited to Python.
  
• Database Management Systems: Knowledge of how databases are structured and function in order use them efficiently. May include multiple data environments, cloud/AWS, primary and foreign key relationships, table design, database schemas, etc.
  
• Data Analysis and Insights: Analyzing structured and unstructured data using data visualization, manipulation, and statistical methods to identify patterns, anomalies, relationships, and trends.
  
• Programming Languages: Python and SQL
  

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

A Project Manager (PM) isresponsible for the scope, schedule, cost, quality, and client satisfaction of a project throughout its entire lifecycle, from Initiating through Closing phases for media and entertainment organizations, as well as corporate entities. However, the PM depends on the help of other people to perform most of the actual activities of the project. A project manager's role is primarily focused around written and verbal communication to all project stakeholders.

The PM isresponsible for overseeing, and performing project management functions on all projects, budgets and scopes.The PM will act as the responsible person on their assigned projects and have direct control over all project activities. The Project Manager may also mentor other Project Managers with the company. The PM will generally be assigned to large, complex and sensitive projects. This position will be providing direction to a wide range of internal and external personnel.

Location: The Greater Toronto area.

What You'll Do:

Daily activities include project communications, scheduling, task lists for technicians, managing deliverables from engineering, CAD and Programming and overseeing the completion of projects. The PM isresponsible for completing systems integration projects on time, on budget and achieving high customer satisfaction from our customers.The majority of this employee's time will be spent managing projects andcommunicating with all project stakeholders.This person will be held accountable for following and helping to improve the established Diversified processes. As the primary interface to the client, the project manager develops a strong long-term relationship. Managing the client relationship, including expectations, communications and satisfaction.

Coordinates and communicates:

• 
  
  
• Provides clear leadership and ownership for the project within Diversified, including accurate and timely verbal and written communication and follow up.
  
  
• Coordinates all activities associated with the timely, accurate and on-budget completion of the project, including engaging stakeholders, delegating responsibilities clearly and running client and internal project meetings.
  
  
• Provides support and assistance to team members as needed in order help them be successful and get the job done.
  
  
• Ensures appropriate and frequent communication between stakeholders.
  
  
• Resolved destructive conflict.
  
  
• Designs, plans, and coordinates work teams with regard to installation projects
  
  
• Assumes ownership of individual projects and assignments
  
  
• Establishes and maintains communication with Account Executives, Directors, engineers, installation technicians, subcontractors, clients, etc.
  
  
• Develops and communicates project updates as required.
  
  
• Provides constant monitoring of labor, equipment and materials budgets.
  
  
• Provides and/or directs technical and administrative support to project team members. Develops and maintains all related project schedules.
  
  
• Performs field verification of prospective work site. Documents all issues with site and keeps everyone informed of potential issues and solutions.
  
  
• Coordinates all drawings and documentation between all internal and external stakeholders. Facilitates and directs design reviews to assure proper documentation in the field. Coordinates all system programming and final checkout of systems. Provides punch-list of remaining tasks after substantial completion.
  
  
• Contracts with contractors and other trades when necessary.
  
  
• Monitors status of projects including cost, timing and staffing to ensure timely and accurate completion of projects.
  
  
• Ensures quality and continuous improvement.
  
  
• Coordinates training & turnover of projects to client, service department, & sales.
  
  

Complexity:

Every project is different, and project stakeholders are different. The SPM needs to negotiate a very complex set of variables between system design, site conditions and a widely varying set of expectations with multiple stakeholders.The skill of communicating both verbally and in writing to manage all these variables takes a very high level of awareness, emotional intelligence and people management skills.The SPM is constantly managing the forces of change in every project environment. Balancing schedules, budgets, scope, quality and client satisfaction are a very complex set of variables.

Decision Making Authority:

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• Takes full ownership of project
  
  
• Acts as thesingle point of responsibility and accountability for the project.
  
  
• Ensures schedule performance, quality of solution delivered to client, and client satisfaction.
  
  
• Manages and reports on the project's financials, including ensuring budget performance and profitability.Ensures timely and correct billings to client.
  
  
• Demonstrates proactivity, responsiveness, and follow through.
  
  
• Communicates decision options to stakeholders and manages those decisions.
  
  
• Manages a complex array of decisions at every point of the project but is rarely the sole decision maker.
  
  

Physical Demands:

The physical demands described here are representative of those that may be met by an employee.The employee may be exposed to construction site conditions on a regular basis.Employee will be responsible for their safety while on job sites and to comply with all safety regulations in place by the GC. Use of PPE is usually required on job sites.The employee can typically spend at least 40% of their time on their feet and be required to mobile around the construction site.The employee must have the ability to occasionally climb ladders, use stairs and lift and/or move materials up to 20 pounds in construction areas.The individual is regularly required to use keyboards, test equipment and controls required for SI installation projects.Specific vision abilities required for this job include close vision, distance vision, peripheral vision and depth vision.When not on construction sites, the employee will experience normal office conditions and be required to use office equipment such as computers, peripherals, etc.

Travel:

Travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Travel to job sites will make up 20-40% usually with the remaining time in an office or remote setting.

Safety:

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• Maintain and wear appropriate PPE as the job and tasks require it.
  
  
• Ensure hazards are addressed and rectified in a timely manner.
  
  
• Participate in incident investigations and reporting.
  
  
• Conduct safety walk-throughs on project sites.
  
  
• Prepare safety paperwork as needed including but not limited to JSA, and Site safety Plans.
  
  

What You'll Bring:

Education & Certifications:

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• Associates/Bachelor's degree PREFERRED or equivalent experience.
  
  
• AVIXA CTS Certification required or completed within 1 year of starting the position.
  
  
• A PMP certification from the Project Management Institute, preferred.
  
  
• Other relevant certifications may be required or preferred based on the technology focus of the position.
  
  

Required Skills/Qualifications:

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• A minimum of 2+ years of experience in systems integration is required, with 3+ years in project management.
  
  
• Deep knowledge and experience with media and entertainment or broadcast systems.
  
  
• A valid Ontario driver's license
  
  
• Knowledgeable of low voltage electrical projects.
  
  
• Strong financial background in project cost accounting.
  
  
• The Project Manager shall have the ability and skills to diagnose and resolve complex technical, political and people related problems.
  
  

Preferred Skills/Qualifications:

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• 5+ years of experience in systems integration, with 5+ years in project management.
  
  
• Strong verbal and written communication skills.
  
  
• Supervisory and people skills.
  
  
• Great people leadership skills.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

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• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

• 
  
• Partner with Group Insurance business, product, and technology stakeholders to understand contract automation objectives
  
• Identify, document, and validate field-level data elements required for automated contract generation
  
• Create data mapping specifications including transformation rules, validation criteria, and business logic
  
• Leverage AI-assisted tooling to accelerate data discovery, mapping analysis, and documentation
  
• Facilitate working sessions with business partners to validate data definitions, mappings, and contract logic
  
• Document end-to-end document generation workflows, including system interactions and exception handling
  
• Translate validated requirements into consumable artifacts for engineering and quality teams
  
• Support User Acceptance Testing (UAT) and implementation readiness activities
  
• Communicate risks, dependencies, and decisions across cross-functional teams
  

• 
  
• 5+ years of experience as a Business Analyst or Business Systems Analyst
  
• Strong experience with data mapping, data validation, and integration-driven solutions
  
• Proven ability to validate requirements and outcomes with business partners
  
• Strong analytical, facilitation, and communication skills
  

• 
  
• Experience supporting contract automation or document generation initiatives
  
• Familiarity with AWS Cloud, APIs, and SharePoint, document management, or content services platforms
  
• Experience leveraging AI tools to support analysis and requirements documentation
  

• Support day-to-day Beauty Squad operations, including member communications, reward campaign setup, QA, and post-campaign analysis
• Analyze loyalty data to identify trends, opportunities, and areas for improvement across badges, challenges, and games
• Monitor industry trends and competitor strategies to recommend enhancements related to gamification and community engagement
• Assist in managing branded content designed to collect zero-party and first-party data to personalize the customer journey and build robust customer profiles
• Support the creation and maintenance of branded content such as quizzes, surveys, and lead-capture experiences
• Contribute to reporting and insights to help inform ongoing loyalty and CRM strategy

• Must be available for the full internship period: June 1st - August 21st
• Must be a rising junior or senior at the time of the internship
• Currently pursuing a degree in Marketing, Business, Communications, or a related field
• Proficiency in Microsoft Excel and PowerPoint
• Strong analytical skills with attention to detail
• Highly organized with the ability to manage multiple tasks
• Interest in loyalty, CRM, marketing, or consumer brands
• Passion for beauty and skincare

• This summer, the Loyalty & CRM intern will support Beauty Squad initiatives with a primary focus on gamification and community engagement. In addition to assisting with day-to-day loyalty operations, the intern will help develop and optimize badges, challenges, and exclusive games designed to engage members. The role will also support the creation and maintenance of branded content-such as quizzes and surveys-to capture zero-party and first-party data, enabling more personalized and meaningful customer experiences.

• Support lifecycle marketing campaigns across email, SMS, and push messaging
• Prepare and organize campaign inputs, including creative assets, copy, links, and audience details
• Maintain trackers and documentation for active lifecycle initiatives
• Assist with QA by reviewing test sends, links, and personalization fields
• Track feedback and follow up on updates with CRM development and creative teams
• Support handoffs between lifecycle, creative, loyalty, and development partners
• Assist with meeting notes, status updates, and ad hoc team needs as they arise

• Must be a rising junior or senior at the time of the internship
• Must be available for the full internship period: June 1st - August 21st
• Available for in-office work at least three days per week
• Currently pursuing a degree in Marketing, Business, Communications, or a related field
• Strong organizational skills and attention to detail
• Comfortable managing multiple tasks in a fast-paced environment
• Clear written communication skills
• Dependable, proactive, and eager to learn
• Interest in lifecycle marketing, CRM, or consumer brands
• Passion for beauty and skincare

• This summer, the e.l.f.tern will support active lifecycle marketing campaigns across email, SMS, and app messaging. Their focus will be on campaign preparation, organization, QA support, and cross-functional coordination for ongoing lifecycle initiatives, including personalized and loyalty-driven campaigns. The role will help ensure campaigns are launch-ready by organizing inputs, maintaining documentation, and supporting execution workflows during a high-volume period.

• Support the Associate Manager of Digital Marketplaces with daily operations across social commerce platforms
• Assist in managing product listings, including setup and support for new launches
• Track and analyze performance metrics such as GMV, ROAS, engagement, and conversion trends
• Support LIVE shopping initiatives, including preparation, merchandising, promotional moments, and talent sourcing
• Assist with TikTok Shop activation initiatives and platform-specific campaigns
• Conduct competitive market research to identify trends, virality, and emerging opportunities across social commerce
• Support cross-functional collaboration with Brand, Digital, Creator, and Agency partners
• Assist with special projects related to platform testing, pilots, and new feature rollouts
• Help maintain organization of assets, trackers, and documentation related to social commerce initiatives
• Stay up to date on platform updates, LIVE shopping trends, and best practices in social commerce

• Must be a rising junior or senior at the time of the internship
• Must be available for the full internship period: June 1st - August 21st
• Currently pursuing a degree in Marketing, Communications, Business Administration, Analytics, or a related field
• Strong interest in beauty, social media, digital commerce, and LIVE selling
• Highly motivated, entrepreneurial, and eager to learn
• Ability to collaborate effectively across teams and functional groups
• Strong communication and organizational skills with attention to detail
• Comfortable managing multiple projects simultaneously in a fast-paced environment
• Proficient in TikTok (TikTok Shop experience is a plus), Microsoft Office, and Google Workspace

• This summer, the e.l.f.tern will focus on supporting the growth of e.l.f.'s social commerce initiatives, with a primary emphasis on LIVE commerce. Working closely with the Associate Manager of Digital Marketplaces, the intern will help build a foundational playbook for best-in-class LIVE shopping experiences, support partner collaboration, and contribute to testing and scaling strategies across social commerce platforms as this channel continues to grow.

• 
  
• Sales & Operational Support
  
• Support daily operations including pacing updates, revenue tracking, and inventory health checks.
  
• Monitor in-stock status and assist with coordinating launch readiness (SKU setup, timing, go-live requirements)
  
• Support execution of the promotional calendar, including setting up promotions (discounts, loyalty offers, GWPs) and completing QA/testing prior to launch.
  
• Track inventory risks (low stock, overstock, discontinued items) and help coordinate mitigation actions such as targeted sell-through tactics and merchandising updates.
  
• Assist with operational management of subscription/auto-replenishment programs, including setup support, site checks, and issue escalation.
  

• 
  
• Digital Merchandising & Channel Execution
  
• Execute updates to onsite merchandising (collections, product sorting, navigation, site updates, and launch checks) to support conversion.
  
• Support product setup and maintenance, including SKU details, product availability, pricing checks, tagging, and content hygiene.
  
• Coordinate product listings and promotion setup support for social commerce, ensuring product feeds/listings are complete, accurate, and aligned to launch timelines.
  
• Flag issues and coordinate resolution with internal teams and partners.
  

• 
  
• Reporting & Data Accuracy
  
• Assist in preparation of weekly/monthly & ad hoc reporting.
  
• Track and summarize key KPIs (sales, conversion, AOV, promotional lift, sell-thru) and share highlights and opportunities with the team.
  
• Maintain accurate details across tools and trackers; support data QA for dashboards and reporting
  

• 
  
• Bachelor’s degree required (or equivalent practical experience).
  
• 1–3 years of relevant experience in digital (sales, operations, merchandising) or a related role.
  
• Hands-on experience with a Shopify storefront is desired (admin, reporting, products, collections, merchandising, promotions coordination, QA).
  
• Interest in social commerce; familiarity with TikTok Shop is a plus.
  
• Strong Excel skills (pivot tables, lookups, basic data manipulation) and comfort working with large datasets.
  
• Highly organized with excellent attention to detail, able to manage SKU-level accuracy, promo setup, and launch checklists reliably.
  
• Clear communicator who can coordinate across teams, escalate issues quickly, and keep tasks moving in a fast-paced environment.
  

• 
  
• Helpdesk & Service Operations Leadership
  
• Lead and scale a global helpdesk team delivering world-class employee support.
  
• Define SLAs, KPIs, and service delivery standards that drive high satisfaction and operational consistency.
  
• Build intake, triage, escalation, and incident-management processes that reduce friction and increase speed.
  

• 
  
• Employee Productivity & Modern Workplace
  
• Own the strategy and administration of core productivity tools (Microsoft 365, Google Workspace if applicable, Zoom, Slack, Okta/SSO, etc.).
  
• Partner cross-functionally to improve the digital employee experience—from onboarding to offboarding.
  
• Evaluate and implement tools that boost collaboration, automation, and self-service.
  

• 
  
• Server, Systems & Infrastructure Maintenance
  
• Oversee the health, performance, and patching of on-prem and cloud servers.
  
• Maintain core IT services (file servers, print services, identity, backups, monitoring, endpoint tooling).
  
• Manage upgrades, vulnerability remediation, lifecycle planning, and disaster-recovery readiness.
  

• 
  
• Operational Governance & Security Collaboration
  
• Partner closely with Security to enforce compliance, endpoint hygiene, access controls, and change management.
  
• Ensure asset inventory accuracy, configuration management, and audit readiness.
  
• Own vendor relationships for service desk tools, hardware providers, and productivity platforms.
  

• 
  
• Team Leadership
  
• Build, coach, and retain a high-performing IT operations team across geographies.
  
• Set clear expectations, career paths, and a culture centered on service excellence and accountability.
  
• Foster “One Team” collaboration with Infrastructure, Security, Apps, and Data teams.
  

• 
  
• 7–10+ years in IT operations, service desk leadership, or infrastructure management.
  
• Strong experience with M365 ecosystem, endpoint management tooling (Intune/Jamf), and identity systems.
  
• Working knowledge of Windows/Linux servers, virtualization, networking basics, and cloud platforms.
  
• Proven ability to implement processes, measure performance, and drive continuous improvement.
  
• Excellent communication, empathy, and leadership skills—able to translate tech speak into business impact.
  

• 
  
• Employees experience fast, frictionless IT support and reliable systems every day.
  
• SLAs are met or exceeded consistently, with clear reporting and continuous optimization.
  
• Server and endpoint environments are stable, patched, secure, and proactively monitored.
  
• Your team is engaged, accountable, and proud of delivering exceptional service.
  
• IT becomes a multiplier of productivity—not a cost center or a fire-drill machine.
  

• Design, build, deploy, and maintain enterprise security technologies and solutions aligned with business objectives, compliance requirements, and the cybersecurity program.
• Develop, document, and enforce security policies, standards, and procedures based on frameworks such as NIST, CIS, ISO 27001, and SOX while advancing overall security maturity, governance, and processes.
• Lead strategic security initiatives, including Zero Trust architecture, Data Loss Prevention (DLP), Cloud Security, Network Segmentation, IAM, Endpoint Security modernization, and security automation.
• Manage and improve email security, DNS security, and other protective controls to defend against phishing, malware, data exfiltration, and domain-based threats.
• Lead vulnerability management programs and drive remediation efforts, providing visibility into risks and progress to stakeholders.
• Oversee incident response lifecycle-detection, analysis, containment, remediation, post-incident review-and continuously enhance disaster recovery and business continuity plans.
• Monitor and analyze security events and network activity (e.g., traffic analysis, host behavior, forensics, kill chain, Windows event analysis), tuning tools, and event correlation for accurate threat detection.
• Collaborate with IT, DevOps, and digital teams to embed security into system design, application development, deployment pipelines, and cloud infrastructure.
• Evaluate and review vendor and partner security practices to ensure alignment with organizational standards.
• Produce regular security dashboards and metrics to report on incidents, threats, and operational effectiveness.
• Lead security awareness training, mentor junior engineers, and guide cross-functional teams on secure design principles and best practices.
• Stay current on emerging threats, vulnerabilities, and technologies to enhance enterprise resilience.

• Bachelor's degree in Computer Science, Cybersecurity, or related field; Master's preferred.
• 7+ years of experience in information security engineering, architecture, or operations.
• Expertise in cloud security (AWS, Azure, GCP), data protection, IAM/SSO/MFA, email and DNS security, and secure network architecture.
• Hands-on experience with key security technologies: firewalls, VPN, NAC, EDR/MDR, IPS/IDS, SIEM, DLP, vulnerability management, and email security platforms (Proofpoint, Mimecast, Microsoft 365 Defender).
• Strong understanding of Zero Trust, endpoint protection, DevSecOps, security automation, and scripting (Python, PowerShell, Bash).
• Proven ability to lead incident response, risk assessments, threat detection, and remediation efforts.
• Experience implementing DNS protection solutions (Cisco Umbrella, Cloudflare, Infoblox, Valimail).
• Knowledge of security frameworks and compliance standards: NIST CSF, CIS Controls, ISO 27001, SOX.
• Demonstrated success in leading security awareness programs, mentoring team members, and advancing security program maturity.
• Relevant certifications preferred: CISSP, CISM, CISA, GIAC, Microsoft Security certifications, AWS Security Specialty, Azure Security Engineer Associate.
• Strong communication, leadership, and ability to manage multiple security initiatives.

ABOUT MORGAN STANLEY
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management and investment management services. With offices in more than 41 countries, the Firm's employees serve clients worldwide including corporations, governments, institutions and individuals. For further information about Morgan Stanley, please visit PARAMETRIC
Parametric is part of Morgan Stanley Investment Management, the asset management division of Morgan Stanley. We partner with advisors, institutions, and consultants to build portfolios focused on what is important to them and their clients. A leader in custom solutions for more than 30 years, we help investors access efficient market exposures, solve implementation challenges, and design multi-asset portfolios that respond to their evolving needs. We also offer systematic alpha and alternative strategies to complement clients' core holdings.

This role is part of Parametric's hybrid working model, which includes working in the office 3 days a week and choosing to work remotely or in the office the remaining days of the week.

ABOUT THE TEAM
The Platform Solution Management team at Parametric:

• We are responsible for defining and enabling cross-platform business solutions that meet the needs of clients over time. Solutions are products, services, or systems that provide value to the client, whether internal or external to the PPA enterprise.
• Sitting at the intersection of business, clients and technology, we collaborate with multiple teams to understand solution context and define the solution vision, intent, roadmap and capability set.
• This team manages changes to the solution vision or roadmap based on enterprise objectives and strategy

ABOUT THE ROLE

The Lead Solution Manager is responsible for working skillfully across the organization to produce

• Solution Vision, which entails defining:
  • what we are solving for
  • end-to-end user/customer journey or lifecycle
  • personas, their skills and needs
  • high level outline of a solution that addresses their needs
• Solution Intent (in collaboration with Business Architecture function), which entails defining:
  • nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology
  • capability roadmap as well as migration paths and milestones when going from current state to future state
  • overall non-functional requirements that are key metrics required for new system to capture and track
  • target operating model (business, operations) that complement evolution in systems

This position will play a pivotal role in shaping the future of the market data solutions at Parametric in collaboration with business and technology stakeholders and partners.

PRIMARY RESPONSIBILITIES

• Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
• Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approaches (interviews, online whiteboarding, surveys, card sorting, etc.)
• Ability to empathically understand and articulate user needs
• Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high-level solution outline
• Work collaboratively with the business and development team to draw out solution intent with capability roadmap and milestones.
• Facilitate solution architecture with development leads, influence technical design to ensure it aligns with business objectives. Socialize decisions with senior executives to ensure alignment on design
• Clearly understand and articulate dependencies that will influence sequencing of development
• Collaborate in running Program Increments with Technology project managers in facilitating quarterly planning across teams. Collaborate closely with project managers, QAs and development teams on execution.
• Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve
• Work collaboratively with business analysts in user research, operating model and architecture session facilitation and requirements definition for successful execution
• Own and deliver requirements on canonical data definitions, API contracts, event-based integrations, and measurable non-functional requirements including but not limited to latency, resiliency, lineage, auditability, explainability
• Effectively manage stakeholder relationships through polished communication and follow-through
• Effective written communication through solution inception, vision and intent documents
• Lead and influence cross-functional teams.
• Provide consultation and ensure continuity with product and development teams on solution.

JOB REQUIREMENTS

• Bachelor's degree required/Master's degree preferred
• A minimum of 8 years of experience in Finance/Asset Management, Strategy, Product management
• A minimum of 8 years of experience in financial data products/investment platforms/wealth tech/portfolio construction/trading
• Excellent verbal and written communication skills
• Experience leading and directing others to achieve measurable results.
• Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives
• Advanced experience working with Scaled Agile software development processes
• Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL, Visio/Lucid/Figma, PowerPoint, Confluence, Jira
• Understanding of analysis and artifact goals throughout the solution lifecycle
• Ability to learn quickly and work in a highly dynamic and changing environment, under tight deadlines
• Ability to independently manage personal timelines and meet tight deadlines
• Ability to successfully manage and coordinate multiple simultaneous project deliverables across groups and teams

Parametric believes each member of our organization makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this job description is designed to outline primary duties and qualifications. It is our expectation that every member of our team will offer his/her/their services wherever and whenever necessary to ensure the success of our client services.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste into your browser.

Salary range for the position: $115,000 - $225,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit to learn more about our benefit offerings.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.

Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas.

Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.

Sr. Sales Executive Job Description:

Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!

What You’ll Do:

As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.

About the Role:

• Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
• Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Strategically grow a customer base through prospecting and cold calling.
• Technical aptitude (MS Office, internet applications, ).
• Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.

About You/Experience:

• Experience in outside sales in a professional B2B environment.
• Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
• Previous sales experience in online/advertising environment a plus.

Knowledge & Skills:

• Working knowledge of sales process, methods and techniques.
• Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
• Proven organization skills, effective time management skills and ability to work independently

Travel:

• Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.

What’s in it For You?

At Findlaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
• Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
• Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
• Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
• Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
• Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
• Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
• Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
• Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.

About Internet Brands:

• Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit Brands and its wholly owned affiliates are an equal opportunity employer.

Senior Business Analyst – Professional Services

(Enterprise Digital Enablement Program)

Location: New York City (Hybrid: in-person + remote days)

Type: Full-Time

We’re looking for a Senior Business Analyst to support large-scale digital transformation and SaaS implementation projects. You’ll work closely with business stakeholders, product teams, and technical squads to translate business goals into clear requirements, workflows, user stories, and solution designs.

This role is perfect for someone who thrives in fast-paced environments, loves bringing clarity to complexity, and has strong experience across enterprise programs.

•            Lead discovery sessions with business owners, SMEs, and end-users to gather requirements.

•            Analyze business processes, pain points, and operational workflows to identify improvements.

•            Translate business needs into detailed functional specifications, user stories, and acceptance criteria.

•            Map current-state and future-state processes and create the documentation that supports them.

•            Ensure traceability between business requirements, functional specifications, and delivery tasks.

•            Work with product managers, architects, and developers to shape feasible, scalable solutions.

•            Clarify requirements during design and build; remove ambiguity and ensure alignment.

•            Participate in sprint planning, backlog prioritization, and refinement ceremonies.

•            Review functional deliverables, test scenarios, and validate that solutions meet requirements.

•            Support UAT planning, test execution, defect validation, and readiness sign-off.

•            Serve as a bridge between business teams and technical teams, ensuring smooth communication.

•            Build strong relationships with leaders, champions, and operational teams.

•            Facilitate workshops, demos, and review sessions with cross-functional stakeholders.

•            Prepare clear documentation, diagrams, and presentations tailored for executive or operational audiences.

•            Analyze data to validate assumptions, identify gaps, and refine business requirements.

•            Define KPIs and success metrics that align with business goals.

•            Support reporting and dashboards by specifying data needs and validation rules.

•            Contribute to roadmap planning and dependency assessment.

•            Help ensure timelines, scope, and quality standards are respected.

•            Flag risks, issues, and design decisions early and clearly.

•            Maintain and structure the functional backlog, including prioritization and documentation.

•            Work under the direction of the PM/Proxy Product Owner to align delivery priorities, sprint scope, and backlog sequencing with project timelines and client commitments.

•            Partner with the PM/Proxy PO during solution design reviews to validate feasibility, assess impact, and flag risks or dependencies early in the process.

•            Support the PM/Proxy PO in specification review and validation cycles, ensuring JIRA user stories comply with specification templates and are delivery-ready.

•            Coordinate with the PM/Proxy PO on client-facing specification validation sessions, ensuring alignment between technical architecture, KPI logic, and final UI/UX.

•            Provide the PM/Proxy PO with clear, timely inputs on sprint readiness, effort estimation, and delivery risks to enable informed planning decisions.

•            Collaborate with the PM/Proxy PO and delivery leads on go-live readiness, production release validation, and post-deployment support coordination.

•            Execute functional configurations within the platform based on validated specifications and user stories.

•            Configure workflows, business rules, KPI logic, gamification parameters, and user-facing experiences aligned with the solution design.

•            Collaborate with Data Integrators and TAMs during the technical and functional implementation phase to ensure delivery quality and completeness.

•            Own the end-to-end functional setup of delivery packages, ensuring configurations match approved specifications before moving to QA.

•            Lead internal QA/UAT cycles by cross-validating delivery outputs against functional specifications and acceptance criteria.

•            Perform peer-review QA on user stories delivered by other Business Analysts to ensure compliance, consistency, and production readiness.

•            Define and execute test scenarios, validate defect resolution, and document QA outcomes for internal and client sign-off.

•            Support client UAT execution by coordinating test plans, facilitating validation sessions, and ensuring delivery compliance with client expectations.

•            Ensure production-readiness of delivery packages before go-live, partnering with the PM/Proxy PO and delivery leads on release validation.

•            5–8+ years of experience as a Business Analyst in consulting, SaaS, digital transformation, or enterprise programs.

•            Strong experience gathering and documenting business requirements.

•            Demonstrated ability to analyze complex processes and translate them into clear specifications.

•            Experience working in Agile or hybrid delivery environments.

•            Comfortable facilitating workshops and presenting to diverse stakeholders.

•            Excellent clarity in writing requirements, diagrams, and functional documentation.

•            Strong analytical mindset with the ability to make data-driven recommendations.

•            Experience with CRM (Salesforce, Dynamics, or ServiceNow) or SaaS platforms.

•            Experience in large transformation programs with multiple business units.

•            Familiarity with KPIs, reporting, dashboards, or data workflows.

•            Exposure to change management, enablement, or user adoption initiatives.

•            Hands-on experience with functional configuration of SaaS platforms, including workflow setup, business rules, and UI/UX parameterization.

•            Experience owning QA/UAT processes, including test planning, defect tracking, and production readiness validation in enterprise delivery environments.

•            Requirements are crystal clear and enable smooth delivery.

•            Stakeholders feel aligned, supported, and understood.

•            Technical teams receive high-quality inputs and guidance.

•            Solutions meet business expectations without unnecessary rework.

•            Documentation, backlog, and processes are structured, consistent, and reliable.

•            Functional configurations are accurate, thoroughly tested, and production-ready with minimal rework cycles.

•          QA processes are rigorous, and delivery passes internal and client validation with high confidence.