Jobs in Addison, TX

Front Desk Coordinator / Patient Services Representative

Job Summary

The Front Desk Coordinator serves as the first point of contact for patients, visitors, and staff within the department. This role is responsible for delivering a welcoming, professional experience while supporting administrative, scheduling, and patient registration functions to ensure efficient departmental operations.

Key Responsibilities

• Greet and assist patients, visitors, and staff in a courteous and professional manner
• Check patients in/out and verify demographic and insurance information
• Schedule, confirm, and adjust appointments as needed
• Answer and direct incoming phone calls
• Maintain accurate patient records within the electronic medical record (EMR) system
• Collect required documentation and obtain necessary forms/signatures
• Handle general administrative tasks (filing, scanning, data entry)
• Coordinate communication between patients and clinical staff
• Ensure patient privacy and confidentiality at all times
• Provide exceptional customer service while managing multiple priorities

Requirements

• High school diploma or equivalent
• Prior customer service or administrative experience
• Strong communication and interpersonal skills
• Basic computer proficiency
• Ability to maintain professionalism in a fast-paced environment
• Strong attention to detail and organizational skills

Senior Accountant

Carrollton, TX | Manufacturing Environment

Be the Financial Partner Behind Smart Operational Decisions

Are you a hands-on Senior Accountant with strong manufacturing experience and deep knowledge of sales & use tax who enjoys being close to the business—not just the books?

This is an opportunity to step into a highly visible role within a well-established manufacturing company where your financial insight directly supports plant operations, leadership decision-making, and continuous improvement initiatives.

In this role, you’ll partner closely with Plant Finance, Operations, and Management, serving as a key contributor to management reporting, variance analysis, sales and use tax compliance, capital accounting, and month-end close. The environment is fast-paced with a two-day close timeline, requiring someone who is organized, proactive, and comfortable working efficiently under deadlines.

This position is ideal for someone who takes initiative, thrives in a manufacturing environment, and enjoys improving processes while maintaining strong financial accuracy.

Why This Role Stands Out

• High-visibility role supporting plant leadership and finance management

• True partnership with Operations—not a back-office accounting role

• Ownership of sales and use tax compliance and reporting

• Opportunity to influence financial processes and operational efficiency

• Exposure to capital projects, fixed assets, forecasting, and product costing

• Fast-paced environment with a streamlined two-day month-end close

• Stable, well-established manufacturer with continued growth

General Ledger & Month-End Close

• Compile and analyze financial data to prepare accurate journal entries

• Participate in a fast-paced two-day month-end close process, ensuring timely and accurate reporting

• Perform balance sheet reconciliations and investigate discrepancies quickly and effectively

• Support the Controller with reporting, analysis, and ad hoc financial requests

What We’re Looking For

Education & Experience

• Bachelor’s Degree in Accounting

• 3–5+ years of accounting experience within a manufacturing environment

• Hands-on experience with sales and use tax filings and compliance

• Experience working in fast-paced accounting environments with tight close deadlines

What Sets You Apart

• Self-starter who takes initiative and proactively solves problems

• Comfortable working in a fast-paced manufacturing environment with a two-day close timeline

• Highly organized and able to meet tight deadlines without sacrificing accuracy

• Analytical thinker who enjoys understanding the “why” behind the numbers

• Strong communicator who can present financial data clearly to non-financial leaders

• Collaborative team player with a continuous improvement mindset

This position requires the ability to travel out of town as needed for various job sites.

1. Must be fully qualified and capable of working directly with project management to understand and evaluate scheduled electrical work needed to complete projects in a timely manner.
2. Must be capable of performing all duties associated with the crew lead position and in addition. 
3. Must be able to self-prepare for all scopes of electrical work needed by evaluating pictures from site assessment and communicating directly with the project management and design team about any necessary changes or improvements to the electrical plan set. These changes must be documented and sent to the project management team. 
4. Must maintain tools and materials needed to “adapt and overcome” any challenges in the field including utility shutdowns. 
5. Must be capable of communicating at a high level with city inspectors. 
6. Must maintain a 90% or higher pass rate on all electrical equipment wall installations and maintain less than 10% of service calls generated by installation-related quality issues. 
7. Must be capable of cross-training and crew development when assigned to supervise and support solar installation crews, allowing roof crew leads to self-perform installations while maintaining consistent quality by performing and documenting (pictures) quality control checks at specific points during the installation process. 
8. Must be capable of supervising the crew while the electrical apprentice ( roof lead or other designated person by management) gets to experience electrical wall installation and service upgrades. 
9. Must have required personal tools of the trade, see “minimum required personal tools of the trade”.
10. During the first 90 days you will be required to learn how to install Tesla Powerwall coupled with Enphase solar systems. 
11. We will be looking to you to run your own crew with a helper installing power walls and solar systems. By the end of the 90 days, you will be required to take a proficiency test. This test will include you installing a complete battery and solar system without the help of the lead electrician at Good Faith Energy. 
12. You must pass this test to be a lead electrician for Good Faith Energy.
13. We will provide you with all the on-the-job training as well as classroom materials to advance your knowledge of the systems you will be installing.
14. Attends all meetings and conference calls.
15. Performs consistently with company core values
16. Maintains strict confidentiality.
17. Provides excellent customer service, for both internal and external customers.
18. Follows all OSHA and other safety guidelines. 
19. Actively demonstrates teamwork at all times.
20. Adheres to company safety standards at all times, such that no serious (requiring medical attention) injury occurred during the prior 12-month period.
21. Follows other policies and procedures such that there are no verbal or written warnings during the evaluation period.

The HRIS Analyst II is responsible for the configuration, maintenance, optimization, and support of HR systems, with a primary focus on UKG, iCIMS, and related integrations. This role partners closely with HR, IT, and business stakeholders to ensure system integrity, data accuracy, compliance, and a seamless user experience.

Key Responsibilities

• Configure and maintain security roles, workflows, system rules, and validations across HRIS modules within UKG and integrated platforms
• Administer and support iCIMS, ensuring proper configuration, data flow, and integration with downstream systems
• Build, maintain, and enhance reports and dashboards within iCIMS to support recruiting operations and leadership reporting needs
• Troubleshoot and resolve integration issues between HR systems, third-party vendors, and internal applications
• Investigate and correct data discrepancies; lead error identification and remediation efforts
• Develop, maintain, and distribute custom reports, analytics, and scheduled dashboards for HR and business leaders
• Support system upgrades and release management activities, including feature testing, regression testing, and validation
• Collaborate with People Operations and IT to enhance self-service functionality and improve system efficiencies
• Maintain comprehensive business process documentation, system configuration guides, and standard operating procedures (SOPs)
• Support data privacy, security, and compliance initiatives, including SOX and GDPR audits
• Manage multiple projects simultaneously, balancing competing priorities in a fast-paced environment

Qualifications

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
• 3–5+ years of progressive HRIS experience
• Hands-on experience administering UKG (UltiPro/UKG Pro) and iCIMS
• Demonstrated experience building and supporting system integrations (APIs, file feeds, middleware, SFTP, etc.)
• Strong reporting and analytics experience, including custom report development and dashboard creation within UKG and iCIMS
• Experience troubleshooting data issues and resolving integration errors
• Working knowledge of data privacy and compliance requirements (SOX, GDPR)
• Experience supporting system releases, testing cycles, and regression validation
• Strong project management and organizational skills with the ability to manage competing priorities
• Excellent analytical, problem-solving, and communication skills

Job Summary

The HR Operations Specialist is the first point of contact for employee and manager HR requests through QXO’s HR Service Center. This role delivers Tier 1 case based support across the employee lifecycle by resolving standard inquiries, completing defined HR transactions, and guiding leaders and employees to the right processes, tools, and policies. The Specialist documents work in the case management platform, meets service level and quality standards, and escalates sensitive, complex, or high risk issues to Tier 2, COEs, HRBPs, Employee Relations, Payroll, or Legal based on defined decision trees.

This role is critical to reducing back channel HR requests, improving consistency, and enabling self service by contributing to knowledge articles, templates, and digital workflows.

Key Responsibilities

Tier 1 Intake, Case Management, and Customer Support

• Serve as the primary Tier 1 contact for HR support through the HR case management system and approved channels (portal, phone, email, and messaging as applicable)
• Resolve standard requests related to HR policies, benefits navigation, leave intake and routing, pay, timekeeping, and employee data
• Apply approved scripts, workflows, and decision trees to ensure consistent guidance and case outcomes
• Document cases with complete notes, disposition codes, and audit ready attachments, ensuring accurate categorization for reporting and trend analysis
• Escalate cases that are sensitive, complex, or high risk using defined criteria and warm handoffs to the correct partner group (HRBP, Employee Relations, Payroll, Leave, Total Rewards, Legal)

HR Transactions and Data Quality

• Execute defined employee lifecycle transactions using standard operating procedures, including job changes, transfers, promotions, data changes, leaves, and separations, including coordinating required approvals and documentation
• Enter, validate, and audit employee data in the HRIS to ensure accuracy, completeness, and compliance
• Support employment verifications and personnel record requests in accordance with company policy and applicable requirements
• Maintain transaction quality through checklists and controls, escalating recurring errors or upstream process gaps

Time, Pay, and Leave Support

• Provide Tier 1 support for timekeeping questions and exceptions, including educating employees and managers on correct punches, transfers, and schedules, and partnering with Payroll and Time teams to resolve issues
• Support leave intake and routing for FMLA, ADA, and disability related processes, directing employees to the appropriate leave administrator or internal owner while maintaining privacy and documentation standards
• Explain benefit plan navigation, enrollment steps, and life event changes, directing employees to approved resources and vendor partners as needed
• Identify patterns in pay, time, or leave issues, and escalate systemic defects to functional owners with clear examples and impact

Policy, Risk, and Compliance Triage

• Communicate and reinforce HR policies consistently using approved language, and escalate when interpretation or exceptions are required
• Recognize potential compliance or employee relations risks and escalate promptly following defined thresholds
• Maintain confidentiality and handle employee data consistent with company standards and regulatory expectations

Knowledge, Digital Support, and Continuous Improvement

• Contribute to and maintain knowledge articles, templates, and standard responses to reduce repeat contacts and improve self service
• Tag cases accurately and surface trends, contact drivers, and opportunities for automation, workflow improvements, and policy clarification
• Participate in quality reviews and coaching to improve first contact resolution, cycle time, and customer experience
• Support the evolution of digital Tier 0, including testing knowledge content, validating intent categories, and identifying candidates for automation

Success Measures

• Service level attainment (response time, resolution time) and backlog management
• First contact resolution rate and appropriate escalation quality
• Case documentation quality and audit readiness
• Data accuracy and transaction quality
• Knowledge contribution volume and effectiveness, reduction in repeat contact drivers
• Customer experience results and professionalism

Qualifications

• 2+ years in HR operations, shared services, HR administration, payroll, timekeeping, or benefits support in a high volume environment
• Experience working in a case management platform and HRIS, strong documentation discipline
• Working knowledge of HR policies and common employee lifecycle processes
• Comfort operating with decision trees, scripts, service catalogs, and escalation criteria
• Strong customer service, judgment, and confidentiality
• Bilingual English and Spanish or French Canadian is a plus

Nice to Have

• UKG experience, especially timekeeping or scheduling
• Experience supporting a frontline, multi state workforce and managing high volume seasonal demand
• Experience contributing to knowledge bases or self service portals

QXO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Ready to shape the future of work?

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Management Trainee Material Damage Adjuster, Managing Claims.

In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met. In this role, the Claims MD Adjuster handles automobile accident claims by assessing damage, investigating liability, and negotiating settlements while ensuring quality and performance standards are met.

Responsibilities

• Manage a high-volume low complexity claims from beginning to end.
• Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases.
• Analysing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents.
• Negotiate repairs and settlements with claimants.
• Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team.
• Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs.
• Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively.
• Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures.
• Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations.

Qualifications we seek in you!

Minimum Qualifications

• Maintains adjuster licenses in all required states including New York or Hawaii.
• Relevant years of experience in Material Damage Liability Claims handling with multi-state

experience.

• College Diploma or commensurate work experience.
• Maintains an adjuster license(s) as required by state regulations.
• Experience handling fast track/low touch claims.
• Proficient in MS Office (Word, Excel, PowerPoint)

Preferred Qualifications/ Skills

• Bilingual
• Insurance Designation(s)

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

The approximate annual base compensation range for this position is $65,000 to $67,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

AES a division of Lennox, was established in 1988 and is one of the largest manufacturers of roof curbs and drop box diffuser systems in the nation. We have recently expanded our capabilities as a single source supplier by adding a Mechanical Services Division as well as becoming a Misc. Steel manufacturer. These new services will reduce construction costs and eliminate coordination with multiple suppliers and subcontractors. Our focus will be to enhance the services provided to our General Contractor network nationwide. AES has 4 different fabrication facility locations nationwide to assist our customers and reduce their freight cost and shipment lead times.

We are seeking a dedicated and detail-oriented Safety Technician (Safety Engineer) to join our team to assist in the development, implementation, and monitoring of programs aimed at improving safety, ergonomics, environmental quality, and sustainability standards. This role will support our manufacturing facilities in Tallassee, AL; Weatherford, TX; Reno, NV; and Wheeling, WV, and AES Mechanical, requiring 40% travel.

Responsibilities:

• Collaborate in the creation and enhancement of programs that drive continuous improvements in safety and ergonomics while upholding the highest environmental standards.
• Support the design and development of facilities, work areas, and operational procedures, providing health, safety, and environmental (HSE) recommendations as required.
• Support safety, environmental, and sustainability programs through online databases, monitoring data, and entering data into safety-related systems.
• Ensure compliance with all HSE regulations and stay informed of any changes in laws and regulations that may impact on the organization.
• Conduct regular assessments and audits to identify potential hazards and recommend corrective actions.

Requirements

• Bachelor’s degree (Occupational Safety & Health or Industrial Hygiene degrees) or an equivalent combination of education and 1 year of experience.
• Solid understanding of health, safety, environmental, and workers' compensation practices.
• Excellent written, verbal, and interpersonal communication skills, enabling effective collaboration and communication across various levels of the organization.
• Basic knowledge of developing and implementing training programs and continuous improvement methods and practices.
• Strong computer literacy skills, including ability to perform safety tasks through computer-based systems, databases, tools, and the Microsoft 365 suite.
• Ability to work independently and as part of a team, with strong organizational and problem-solving skills.

Compensation: This is a salaried exempt role. The starting salary range for this role and market is between $49,600 - $65,100 annually. Factors that may affect starting salary include geography/market and the skills, education, experience, and other qualifications of the successful candidate. Employees in this role are also eligible for an annual bonus in accordance with the terms of the Company’s applicable plan. Employees in this role are not eligible for overtime.

Benefits: Subject to applicable eligibility requirements, the following benefits are offered for this role: tuition reimbursement; medical, dental, and vision insurance; prescription drug coverage; 401(k) retirement plan; short-term disability insurance; 8 weeks paid birthing leave; 2 weeks paid bonding leave; life and long-term disability insurance.

Depending on date of hire, and subject to applicable eligibility requirements, new employees in this role also receive up to: 12 days paid time off, 2 paid well-being days, 1 paid volunteer day, 12 paid holidays, and 3 floating holidays per year.

Our Culture: At Lennox, our Core Values of Integrity, Respect & Excellence are ingrained in the fabric of the organization. They define our culture – which is about how we do business and how we treat others. Lennox is not just a workplace; we are a global community that values each team member’s contributions. As an equal opportunity employer, we are committed to recruit, develop, and retain talented individuals from a wide range of backgrounds, ensuring that everyone has the opportunity to succeed and contribute to our continued growth and success. At Lennox, you’ll take pride in our brands, knowing you are part of something special. Come, stay, and grow with us!

Disclaimers: The compensation and benefits information is accurate as of the date of this posting. Lennox reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Company Description

Western Extrusions Corporation is a national leader in the production of high-quality extruded aluminum products. Headquartered in Carrollton, Texas, the company supports critical industries, including Class 8 trucks, electric vehicles, truck trailers, utility-scale solar power, electrical transmission, and commercial construction. Western Extrusions emphasizes a culture of learning and continuous improvement, supported by a strong employee and customer-focused philosophy. The organization is committed to delivering industry-leading capabilities, outstanding service, and excellent product quality.

Role Description

This is a full-time, on-site role for a Paint Line Manager located in Carrollton, TX. The Paint Line Manager will oversee daily paint line operations, manage a team of employees, ensure adherence to quality control standards, and optimize production processes for efficiency. The role also includes responsibility for team training, operational analysis, and maintaining safety and compliance standards in the workplace.

Essential Duties and Responsibilities

•  Responsible for promoting, supporting and enforcing the paint department elements of ISO 9001.
• Manage and ensure the efficient operation of the paint department
• Collaborate with paint supervisor to create daily production schedule
• Ensure specifications are met and quality painted parts are produced
• Implement the most cost-effective means of operation meeting safety, quality, and production requirements.
• Implement strategies for cost reduction, process improvement and on-time delivery.
• Direct root cause analysis to reduce or eliminate problems
• Project and monitor staffing needs so as not to delay production
• Oversee the training of employees on the processes of painting methods and operation of equipment
•  Facilitate development of employees through coaching, leading, and training.
•  Ensures safety standards are complied with and employees work in a safe manner.
• Maintain adherence to company policies, safety standards and good housekeeping practices
•  Ensure machinery in the paint department is in optimal working order
• Ensure compliance with federal and local government agencies, including OSHA, FAA, DOT, HAZMAT, etc.
• Interface with other departments to resolve issues and strengthen relationships.
• Perform other duties as assigned

Education, Experience and Abilities:

• Microsoft Office Suite knowledge
• Minimum 7 years of heavy manufacturing experience involving Industrial Painting Operation
• Knowledge of ISO 9001 elements and understanding of their applicability to the paint department
• Knowledge and operations of pre-treatment processes of the use of chromium and non-chromium chemicals, waste water treatment processes, collection of samples, and recordkeeping.
• Knowledge of Industrial Architectural Coatings and Horizontal Wet Spraying Painting Processes
• Knowledge of regulatory compliance:  OSHA, TCEQ, EPA, FLSA, AAMA  and applicable  ASTM International Standards
• Previous paint supervisor experience

Job Title: Commercial Property Manager

Location: On Site - Richardson, Texas, United States

Salary: $85,000-$98,000

Skills: 5+ years of commercial property management for retail, office, and/or industrial assets

About the Company / The Opportunity:

Join a leading organization within the real estate industry, overseeing a dynamic portfolio of commercial properties. This is an opportunity to act as the landlord’s trusted representative for retail, office, and industrial assets while driving operational excellence and tenant satisfaction. You will play a key role in property operations, financial management, and client relationships, all within an engaging, growth-oriented environment based in Richardson, Texas.

Responsibilities:

• Direct and oversee assistant property manager and administrative assistants managing a portfolio of commercial properties.
• Act as the main point of contact for tenants and vendors, ensuring positive professional relationships.
• Establish proactive tenant relations and retention programs, remaining visible and responsive to tenant needs.
• Monitor accurate billing, invoicing, and collection of revenue including CAM, taxes, insurance, and percentage rent billings.
• Prepare and review monthly financial reports, annual operating budgets, and capital improvement plans.
• Solicit and manage vendor contracts, supervise contractors, and oversee property maintenance and repairs.
• Manage the administration of leases, including new tenant move-ins, renewals, amendments, and payment plans.
• Maintain up-to-date property records, oversee legal notices, and participate in court appearances as needed.

Must-Have Skills:

• Minimum 5 years’ experience managing commercial properties (retail, industrial, or office spaces)
• Multi-asset experience (retail, industrial, or office)
• Experience managing 100+ tenants concurrently
• Residential / Multi-family experience will not be transferable
• Clean valid driver’s license and ability to pass background check.

Preferred:

• Active TX Real Estate License

Job Summary

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems, billing inquiries, submits return merchandise authorizations, and promotes aftermarket sales. Answers telephone calls, and responds to emails, right faxes and voicemails within prescribed service levels. Documents, tracks, and provides accurate and timely follow through to customer inquiries. Relies on experience and judgment to plan and accomplish goals.

Essential Duties and Responsibilities:

• Takes ownership of incoming calls from the end user community and provides one call resolution for ASSA ABLOY product lines.
• Properly enters customer information, documents and verifies customer orders, billing and shipping addresses for invoicing and tracking purposes.
• Responsible for follow-up on all issues, maintains quality assurance of tickets, monitors order status and backlogs for delayed orders.
• Performs front line troubleshooting of proprietary software for product lines and tests product hardware and software applications to resolve technical inquiries.
• Assigns tickets to the proper 2nd and 3rd level support teams, sales and field technicians.
• Escalates calls to appropriate departments and senior management as needed.
• Provides input on processes and assists with the development of standard operating procedures to gain efficiencies.
• Promotes Aftermarket Sales to contribute to revenue expectations of department and company.
• Assumes and performs other duties and responsibilities not specifically outlined herein.
• Projects a favourable image of ASSA ABLOY Hospitality, Inc. when interfacing with the outside community.
• Rotation of on-call phone and pager for products lines after hours and weekends.

Skill Requirements and Performance Criteria:

• Excellent phone and interpersonal skills with customers, peers and management
• Must be detail oriented, possess the ability to multitask, be able to organize and prioritize tasks and follow through on commitments.
• Technical aptitude to troubleshoot and analyze hardware and software issues.
• Adaptable to change

Education and/or Work Experience Requirements:

• 2 to 3 years customer service experience or Technical Support experience in a fast paced environments.
• 1 to 2 years Desktop Support or Networking knowledge is preferred.
• High School graduate/GED with some desktop and/or technical interface experience.
• Associate Degree in electronics, preferred or equivalent work experience.
• Some college level course work up to a 4 year degree is desired.
• Industry certification preferred.

Software and Technical Skills:

• Experience with MS Office - Suite, Windows Vista, Window 2003 Server and Windows XP.
• Network knowledge, preferred.
• Knowledge of Navision is a strong plus or familiarity with other ERP systems.

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to talk, listen and speak clearly on telephone.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.