Jobs in Addison Texas

As a part of the global industrial organization Marmon Holdingswhich is backed by Berkshire Hathawayyou'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.

The Senior Product Manager (PM) develops and manages the long-term strategic vision and drives growth of the Maxface Portfolio of the Acumed CMF business unit. Leads the development of the portfolio strategy by capturing competitive/market intel and developing an understanding of key customer needs. Works with the Product Management team and other departments within the company to drive strategic downstream and annual marketing plan activities; including product launches, sales training, medical education content creation and market development activities. Works closely with other groups including sales, regulatory, product development to drive the strategic marketing plan objectives forward. Gathers data to facilitate business decisions regarding product development and portfolio strategies that are communicated across key Acumed stakeholders.

• Oversee the formulation of Maxface product portfolio strategies and tactical execution pertaining to pricing, marketing promotional, and clinical data, strategies.
• Tell a story about the values and benefits our products provide to healthcare providers and patients.
• Drive and creates value proposition and works with the team to develop messaging for Maxface products in the OMFS, Plastic, and ENT, customer segments.
• Understand and communicate market trends, sales trends, market share, and unit sales trends for each product line in assigned portfolio.
• Collaborate with internal and external resources to determine future product development and business growth projects in order to maintain growth in alignment with overall corporate objectives.
• Prepare long range, annual, quarterly, and monthly forecasts for each product line. Analyze forecast variances and recommend corrective actions.
• Develop and maintain product line technical expertise and contacts with customers by observing surgery, attending medical/scientific meetings, presentations, and seminars.
• Develop relationships with surgeon consultants to drive product development and educational programs.
• Utilize primary and secondary market research reports to analyze and identify market needs and issues. Evaluate existing product portfolio in light of those changes and develop new strategies when appropriate.
• Conduct product training programs for internal and external customers. Train Acumed field representatives on Acumed products and the competition at a product expert level.
• Create product and portfolio messaging and positioning strategies for new and current products to drive adoption and portfolio growth.
• Represent Acumed CMF at tradeshows and educational courses to increase awareness of new product requirements and market opportunities.
• Create and support the creation of annual marketing plans and strategic marketing plans to achieve the organization's objectives and drive company growth.

• BA/BS in marketing, communications or related field required. An MBA or an equivalent combination of education and experience preferred but not required.
• 5+ years of experience in a sales or classical marketing function, preferably with direct product management experience.
• 3+ years of experience in medical device or similar industry is highly preferred. A background in Craniomaxillofacial (CMF) and a familiarity working with OMFS, Plastic, and ENT, are major bonuses.
• Demonstrated ability to successfully lead and execute product launches globally.
• Demonstrated ability to perform financial analysis, performance analysis, business planning, business forecasting concepts, and strategic planning.
• Excellent verbal & written communication skills are required for interacting with customers and coworkers.
• Strong interpersonal and relationship management skills.
• Ability to become a product and clinical subject matter expert.
• Ability to work collaboratively and independently in a cross-functional and team-oriented environment.
• Advanced presentation skills with the ability to create and deliver presentations to large groups of peers and customers.
• Strong analytical skills and ability to deliver results with multiple and complex projects.
• Self-starter with an entrepreneurial spirit; ability to take ownership over processes and possess a bias towards action.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.

We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.

JOB SUMMARY

The Paralegal supports the Company’s insurance, contract, and real estate leasing functions, including preparation, coordination, execution, and tracking of real estate documents and standard lease agreements, non-disclosure agreements, and submission of insurance applications and renewals. This role requires frequent communication with internal stakeholders, property management, and insurance brokers to ensure timely execution, compliance, and proper documentation of transactions.

Essential Duties and Responsibilities: A successful Paralegal satisfactorily performs these general categories of duties:

• Assist with contract management system implementation, administration, data entry, tracking, and reporting.
• Track and maintain contracts and other documents within contract management systems.
• Prepare standard form leases and non-disclosure agreements.
• Maintain organized electronic filing systems for legal real estate documents and leases, insurance policies, and related documentation.
• Support Company insurance functions, including certificate tracking, policy renewals, compliance monitoring, claims tracking, and related administrative duties.
• Assist with company secretarial duties, including preparing board and shareholder meeting materials, agendas, resolutions, minutes, and written consents.
• Maintain corporate minute books, stock ledgers, and entity organizational documents.
• Coordinate entity formations, dissolutions, mergers, and other corporate transactions, including preparation of formation documents and filings.
• Maintain accurate records of officers, directors, registered agents, and authorized signatories across all Company entities.
• Manage document transmittals, delivery, execution, notarization, and authentication of documents across the organization, including liaison with international affiliates.
• Coordinate and obtain required signatures from stakeholders.
• Perform notarial services for legal documentation.
• Conduct legal research as assigned.
• Provide general paralegal and administrative support to the Legal team.
• Perform other duties as assigned.

This list is a summary and not inclusive of all essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• Bachelor’s degree from an accredited university preferred.
• Paralegal Certificate required.
• An active Notary Public commission is required.
• An active notary commission is required, or the candidate must be eligible for a notary commission and willing to obtain the same.
• Minimum of three (3) years of experience in a paralegal support role, with demonstrated experience in insurance, contract and/or corporate secretarial documentation.

Skills and Abilities

• Strong knowledge of standard form contracts, company minute books maintenance and lease agreements.
• Ability to coordinate and manage multi-party document execution processes efficiently.
• Excellent written communication skills, with the ability to draft clear, professional correspondence and documentation.
• Strong organizational skills with exceptional attention to detail and accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Effective interpersonal and communication skills for interaction with internal teams, brokers, property owners, and senior management.
• Proficient in Microsoft Suites, Adobe Acrobat,
• Strong internet and legal research capabilities.
• Bilingual fluency in Mandarin Chinese and English required.

LHH is assisting a fiber optic telecom company find a Commercial Contracts Attorney (Contract-to-Perm)

Location: Onsite – Plano, TX (moving to Allen, TX in ~6 weeks)

Schedule: Onsite during contract; potential for hybrid once relocation to Allen is complete

Compensation: $60 - $70 per hour DOE and up to $150,000 at conversion DOE

Employment Type: Contract with strong potential to convert to permanent

Overview

Our team is seeking a Commercial Contracts Attorney to support a fast-moving sales organization. This role was recently re-scoped to better align with business needs and requires a practical, business-minded attorney who can move quickly, keep deals from falling through the cracks, and appropriately balance risk with commercial objectives.

This is an excellent opportunity for an attorney who enjoys being close to the business, partnering with sales, and handling a steady flow of commercial agreements without unnecessary over-lawyering.

Key Responsibilities

• Draft, review, and negotiate a high volume of commercial contracts, including service orders and related agreements
• Support the sales team, including the ability to push back when needed while remaining solutions-oriented
• Review and respond to redlines efficiently and pragmatically
• Identify and assess risk, ensuring alignment with business objectives rather than taking a purely academic legal approach
• Advise on key contractual terms including indemnification, limits of liability, and related risk allocation provisions
• Ensure contracts move smoothly through the process and prevent issues from falling through the cracks
• Work closely with internal stakeholders to maintain momentum in a high-urgency environment

Qualifications

• 4–6 years of experience practicing commercial contracts law
• Strong experience supporting sales-driven organizations
• Demonstrated ability to balance legal risk with business needs
• Solid understanding of indemnification and limitation of liability provisions
• Comfortable working in a fast-paced, in-office environment
• Telecom industry experience is a plus, but not required
• Practical, business-oriented mindset (this role is not suited for someone seeking purely managerial or highly academic work)

Tools & Environment

• Experience with LinkSquares (or similar contract management systems) preferred
• Collaborative legal team environment, currently operating lean and rebuilding toward full strength

If you meet the qualifications and have experience performing the responsibilities, please apply or contact me directly at

Wireless CCTV LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks. The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

WCCTV is currently recruiting for an experienced Territory Sales Executive based in the Dallas/Ft. Worth metroplex. This role is responsible for driving new business growth within the assigned territory by proactively prospecting, developing, and closing opportunities in the field with commercial General Contractors mainly in construction and infrastructure related businesses. The role is highly field-focused, requiring consistent in‑person engagement at active commercial construction and/or infrastructure sites to identify opportunities, build relationships and convert prospects into long-term customers.

This is truly a sales "hunter" role and requires the incumbent to spend 4 to 5 days per week in the field, actively prospecting within the assigned territory.

Candidates must have the ability to drive throughout the assigned territory in the DFW metropolitan area for sales calls and site surveys. Mileage reimbursement provided. In addition, candidates must be able to navigate active construction sites. Primary responsibilities include:

New Business & Territory Development

• Develop and execute a territory sales plan to grow market share and sales volume within the commercial general contractor construction and infrastructure verticals.
• Identify, qualify, and close new business opportunities aligned to monthly and quarterly revenue targets, including new installations, contract value and contract length.
• Build a robust pipeline of prospects through consistent outbound activity and field engagement.

In‑Field Prospecting & Job‑Site Activity

• Conduct in‑field prospecting by walking active construction and infrastructure sites, engaging with site managers, project managers, and decision-makers.
• Generate opportunities through face-to-face cold calling, site visits, and on‑site relationship building.
• Represent WCCTV professionally and credibly on job sites, understanding construction and infrastructure workflows and site protocols.

Lead Generation & Relationship Building

• Identify new customers using direct methods such as in‑person and telephone cold calling.
• Identify new customers using indirect methods including referrals, networking events, CRM insights, and industry intelligence.
• Work closely with the Inside Sales / Sales Development team to maximize lead conversion and follow-up activity.
• Develop long-term relationships with customers to support repeat business and account expansion.

Sales Execution & Customer Solutions

• Identify, qualify, and assess customer needs to recommend appropriate products and services.
• Prepare and manage quotes, proposals, and sales documentation using the Company’s CRM system.
• Maintain accurate pipeline management, forecasts, and activity tracking within CRM.

Planning, Reporting & Market Intelligence

• Effectively plan and manage daily and weekly activity to achieve required sales targets.
• Provide regular reporting on sales activity, pipeline, and performance to internal Sales Management.
• Gather and share market intelligence, including competitor activity, customer trends, and emerging opportunities or threats.

Qualifications:

• High school diploma or equivalent required. Associates degree in Business, Marketing or related discipline preferred.
• Minimum of 2 to 3 years experience in a quota-carrying, outside/field sales role required.
• Previous experience selling or renting into the construction/infrastructure industry (e.g. contractors, equipment rental, site services, security, or related sectors) to include experience selling solutions into project-based or site-based environments required.
• Experience managing a defined sales territory with minimal supervision also required.
• Proven track record of new business development and meeting or exceeding sales targets.
• Must have a strong “Hunter” mentality - comfortable with cold calling, prospecting, and face-to-face sales conversations.
• In-depth knowledge of sales strategies, sales planning process, pipeline development and forecasting.
• An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
• Prior experience effectively utilizing CRM systems such as Salesforce/Sugar and structured sales processes required. Effective computer skills to include MS Office, Outlook, Teams and other related software required.
• Excellent organization, negotiation, time management and attention to detail are a must.
• Demonstrated ability to prepare complete accurate quotes and proposals as well as sales orders is required.

Compensation & Benefits:

• Competitive base salary up to $75,000 per year depending upon experience and up to $50,000 bonus per year for total on-target earnings (OTE) of up to $125,000.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, short-term disability and life insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.
• Mileage reimbursement for use of a personal vehicle.

Candidates must already have a work authorization that would permit them to work in the US.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.

Welling Young, LLC has partnered with a rapidly growing Dallas based independent retail agency actively looking for an Account Executive for the Employee Benefits practice.

This is a client-facing position and with competencies and advanced knowledge of benefit programs, HR administrative functions, underwriting principles, medical funding arrangements, and plan design options.

Emphasis on proactive client service and main liaison between the client and carrier/vendors.

Onboard new clients by working with incumbent carriers for takeover information, prepare internal new business documentation, ensure carrier appointment/licensing paperwork is in place.

Lead renewal process with carriers, negotiations, and plan alternatives, with or without VP of Operations, depending on account size and complexity.

Lead the RFP process; spreadsheet and compare carrier proposals, ensure accuracy and alignment with client objectives; ability to make recommendations to VP of Operations and/or Producer.

Wireless CCTV LLC ("WCCTV"), located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

The Company prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras
• Mobile surveillance trailers
• Time lapse video services

The Company currently has an opportunity for a National Key Account Manager for our mobile surveillance systems selling into the Retail industry. The role requires an ambitious and results-driven sales "hunter" as the role's emphasis is on cold calling and prospecting efforts leading to new logo acquisition and expanded strategic presence within the Retail sector. Specific responsibilities include:

New Business and Expand Existing Business Revenue

• Responsible for identifying and generating new business opportunities by cold calling and prosecting key accounts in the Retail vertical nationwide.
• Research and identify potential customers using various direct methods such as cold calling and indirect methods such as networking, referrals and industry databases. Schedule and conduct self-generated sales meetings and fully explore the customer’s needs/requirements. Identify, qualify and assess customers' needs to determine suitable products and services. Demonstrate the most relevant products and services that will support each customer’s needs.
• Work closely with the internal Sales support team in scheduling and conducting scheduled sales presentations with customers. Conduct meetings booked by the internal Inside Sales (BDE) team and fully explore the customer’s needs/requirements. Demonstrate the most relevant products and services that will support each customer’s needs.
• Perform in-depth and informative reporting on activities for review by internal Sales management. Provide regular updates on market conditions and competitor activity, including upcoming threats/opportunities, as necessary to assist new product development and marketing efforts.
• Utilize the Company's CRM system to prepare all new equipment sales or rental quotes and maintain up to date status of pipeline development, business development activities, customer contact information, notes and any other relevant customer information.

Sales Planning and Administration

• In conjunction with the National Sales Manager and internal Business Development team, plan an effective sales strategy for the vertical, execute plan and deliver monthly sales activity and revenue targets.
• Provide internal Sales management with accurate weekly pipeline of activity and sales forecast and opportunities.
• Maintain all sales, customer information and activity in the CRM.
• Provide additional data, sales and/or customer information to internal Sales management when requested.

Marketing

• Attend regular marketing strategy meetings with Marketing and Sales management to discuss marketing plans and lead generation activity. Provides feedback to Marketing on effectiveness of all marketing campaigns and programs.

Qualifications:

• Associate’s degree in Business, Marketing or related discipline or equivalent required. Bachelor's degree in Business, marketing or related discipline preferred.
• Minimum of four to six years of previous B2B commercial sales experience in the CCTV, access control, electronics or related industry selling into the Retail industry required.
• Must be competent in cold calling and have key characteristics of a ‘hunter’.
• Must have proven track record in achieving activity-based sales targets on short and/or medium sales cycle.
• Proven ability to identify sales opportunities and leverage internal & external resources appropriately. Strong qualification skills are a must to be successful in this role along with a proven ability in meeting and exceeding sales revenue targets.
• Strong knowledge and understanding of the sales planning process, pipeline development, sales forecasting and marketing strategy.
• An excellent communicator who can build, develop and maintain relationships with both new and existing customers and internal staff with ease.
• Excellent presentation skills required and experience conducting customer sales meeting virtually and in person.
• Excellent organization, time management and attention to detail are a must.
• Demonstrated ability to prepare complete and accurate quotes and proposals as well as sales orders is required.
• Effective computer skills to include MS Office (Word, Powerpoint and Excel), Outlook and Teams. Previous experience using CRM such as Salesforce required.
• Ability to work independently as well as part of a team.

Ability to travel nationally up to 10% required.

Compensation & Benefits:

• An annual base salary up to $80,000 basic salary per year DOE and up to $50,000 bonus per year, with a projected OTE of $130,000 per year for high performing sales incumbents.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, short-term disability and life insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.
• Mileage reimbursement for use of a personal vehicle.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.

Wireless CCTV LLC is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

Working at Goosehead

We've worked hard to earn the trust of our clients, so we are highly selective in our hiring process. If you think you have what it takes to grow with our company, we would love to meet you.

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world class service. This is all powered by our focus on hiring and retaining extraordinary people.

Principal Duties and Responsibilities

• The primary responsibility of an Account Executive is to build a book of business through:
• Prospecting and establishing referral partner relationships with professionals from the real estate and mortgage industry.
• Work with clients to understand their insurance needs, analyze options with a large carrier portfolio, and provide a custom solution to mitigate household risk.

Compensation Summary

The Account Executive position has a first-year average on-target earnings of $90,000. Our compensation package consists of a base salary plus uncapped variable commissions, and a one-time conditional sign-on bonus.

Licensing, Training, and Position Requirements:

• Goosehead will cover one-time costs of all training courses and exam fees to obtain your insurance license
• This role is contingent on you passing your licensing exam, obtaining the state issued license, and successfully completing the Goosehead training program, which will commence on your start date
• Account Executives are equipped with extensive training in , sales process management, business development and more, no previous experience is required.
• Professional development opportunities from the Account Executive role include, but are not limited to, corporate leadership, flexibility with a proven track record, and an apprenticeship program leading to business ownership.

Benefits Summary

• Comprehensive health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave

Experience and Education

• Bachelor’s degree, 3.0 GPA preferred.
• Passing the state licensing exam, once hired
• Legally authorized to work the United States

Preferred Skills, Abilities, Soft Skill Factors

• Exceptional written and verbal communication
• Experience in a fast-paced work environment
• B2B or B2C sales experience or related college major
• Competitive attitude
• Networking abilities
• Entrepreneurial spirit
• Problem-solving mentality
• Self-motivated, proactive, and ready to take initiative
• Strong time management
• Strong attention to detail and organization
• Results-driven and committed to continuous improvement
• High integrity and honest communication

Equal Employment Opportunity

Goosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!

Artech is currently seeking an Account Manager to join the team in Addison, TX. We are looking for individuals with a proven work ethic who are self-starters, competitive and team-oriented, of high moral character, and are driven towards the achievement of their personal and professional goals.

Job Description:

Artech is currently looking to hire an Account Manager to join our expanding team in Addison, TX to support our industry's rapidly changing short- and long-term initiatives and staffing requirements. We are looking for individuals with a proven work ethic who are self-starters, competitive and team-oriented, of high moral character, and are driven towards the achievement of their personal and professional goals.

Job Description:

• Gain market share at our client(s) by increasing headcount, revenue, and gross margins.
• Meet with client Hiring Managers on a daily basis to develop lasting relationships.
• Managing the client relationship, pre-sales, post-sales, and technical assistance.
• Developing and implementing sales strategies.
• Establish relationships with client decision makers.
• Secure new business opportunities.
• Building a sales pipeline for the account(s).
• Management of SLAs set by the client, and track and measure progress.
• Effectively manage and prioritize a high volume of requisitions.
• Work closely with the technical recruiting team to clearly communicate client requirements ensuring the successful identification of candidates.

Skills & Experience Required:

• Bachelor's Degree required.
• 1-3 years’ experience in a fast-paced IT Staffing experience OR Prior experience as account manager or service delivery for a large staffing firm directly servicing clients.

Key Competencies

• Customer/Client service
• Influence/Persuasion
• Communication (Verbal & written)
• Presentation skills
• Networking skills
• Organization & Time Management skills

Pharmacy Prior Authorization Specialist

Plano, TX (Fully Onsite)

$21 – $28 per hour

Monday – Friday | 8:30 AM – 5:00 PM

About the Role

We are seeking a Pharmacy Prior Authorization Specialist to support complex specialty medication workflows and ensure timely access to therapy for patients. This role plays a critical part in managing prior authorization processes, coordinating with insurance payers, and collaborating with clinical and pharmacy teams.

The ideal candidate is detail-oriented, proactive, and comfortable navigating insurance systems while communicating with payers, patients, and healthcare professionals. Candidates with pharmacy or healthcare insurance experience who enjoy problem-solving and working in a fast-paced environment will thrive in this role.

Key Responsibilities

Prior Authorization & Benefits Coordination

• Contact insurance companies to obtain real-time status updates on prior authorization requests
• Run benefit investigations and gather documentation needed for commercial insurance authorizations
• Check status daily on pending authorizations and ensure timely follow-up
• Assist with continuation authorizations for existing patients

Documentation & Data Management

• Accurately enter approval letters, authorization numbers, and related documentation into internal systems such as CareTend
• Enter patient demographics, diagnosis information, and payor data into the electronic medical record
• Maintain detailed records of payer interactions including reference numbers and next steps

Denial Review & Workflow Management

• Review denial letters and ensure documentation is complete before routing cases to clinical teams for review and appeals
• Monitor authorization queues to prevent delays in patient therapy initiation or continuation
• Conduct patient chart audits and maintain current documentation files

Collaboration & Communication

• Coordinate with pharmacy operations, intake teams, clinical staff, and revenue cycle teams
• Communicate authorization outcomes and documentation needs to internal teams
• Maintain professional communication with insurance representatives, patients, and referral sources

Required Qualifications

• High School Diploma or GED
• 1+ year of experience in a pharmacy, healthcare, or medical insurance environment
• Experience with prior authorizations, benefits verification, or insurance coordination
• Strong attention to detail and data entry accuracy
• Ability to manage multiple tasks and changing priorities in a fast-paced environment
• Experience with Microsoft Office (Excel, Outlook, Word, Teams)

Preferred Qualifications

• Pharmacy Technician Certification (preferred but not required)
• Experience with CareTend or similar pharmacy/authorization platforms
• Knowledge of Medicare, Medicaid, and commercial insurance plans
• Experience in pharmacy billing, specialty pharmacy, or medical insurance verification

Are you an experienced IT Operations Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced IT Operations Specialist to work at their company in Plano, TX.

Position Summary: Following standard operating procedures, Data Centre Operational Services staff provision, operate, monitor, and control a wide variety of sophisticated online computer applications and physical system configurations for a multiple-site, enterprise data processing organisation.

Primary Responsibilities/Accountabilities:

• Staff meet the service needs of both internal and external customers.
• These systems support both patient care and administrative functions throughout *** and affiliations.
• Perform routine tasks to maintain computer equipment and their peripherals.
• Provide prompt and courteous assistance at all times.
• May perform additional functions as detailed by the immediate supervisor, including the installation, move, and de-installation of racks and computer systems.
• Perform shipping and receiving functions for data center hardware and related equipment.
• Inspect deliveries for accuracy and damage; reconcile against purchase orders and packing documentation.
• Process equipment returns (RMA), ensuring proper documentation, packaging, and tracking
• Maintain accurate inventory and asset tracking records
• Assist with diagramming and updating data centre rack configurations
• Ensure proper handling, storage, and physical care of IT equipment. Maintain a clean, organised, and secure data centre staging and storage area
• Equipment racking, connectivity, and cable management. Inventory Management of Onsite Supplies.
• Issue Identification & Escalation: Identify discrepancies, delays, or equipment issues and escalate appropriately to the Project Manager, technical team, or vendor.
• Coordinate with vendors to resolve shipping or hardware issues
• Ensure issues are fully resolved and properly documented
• Documentation & Compliance: Maintain detailed and accurate operational records

Qualifications:

• Knowledge of and proficiency in data center concepts, practices and procedures within field.
• Ability to read, understand and communicate on-line Standard Operations Procedures.
• Ability to understand specified hardware and software used.
• Ability to troubleshoot, prioritize and escalate problems effectively.
• Demonstrates ability to learn and apply new technology.
• Ability to work calmly in difficult situations and form logical conclusions.
• Proficient verbal and written communication skills using English is necessary.
• Associate's degree in Computer Science, Information Systems, Engineering, or a related field.
• Two (2) years of demonstrated technical experience in computer operations.
• High School Diploma or GED.
• Four (4) years of demonstrated IT technical experience focused on computer operations within a large, complex organization.
• Foundational understanding of data center infrastructure, including servers, storage systems, and structured cabling. Basic familiarity with rack layouts and physical hardware configurations.Centre Ability to read and interpret equipment quotes, packing slips, bills of materials, and technical documentation. Understanding of standard data centre safety, compliance, and operational practices. Experience with shipping/receiving operations

Preferred:

• Experience working with healthcare technology.
• Bachelor's degree or higher in Computer Science, Information Systems, Engineering, or a related field.
• This role supports physical infrastructure activities, inventory control, documentation, and coordination with project managers, technical teams, and vendors.