Sales Jobs in Merriam
113 positions found
KLR Executive Search Group is proud to partner with TIVOL ( ) to recruit their new Watchmaker. TIVOL's shining legacy began with humble roots when European immigrant Charles Tivol opened a jewelry store bearing his family name in downtown Kansas City, MO. What began as a small storefront inside the Altman Building off Petticoat Lane, would soon take off and become one of the leading and most trusted jewelry stores in the region.
The Opportunity:
Tivol is seeking a highly skilled Watchmaker to join their watch service department, specializing in Rolex timepieces. The ideal candidate will be responsible for the servicing and maintaining of Rolex timepieces, ensuring precision and adherence to the brand’s high standards. This role requires expertise in watchmaking, attention to detail, and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Perform diagnostics, maintenance, and repairs on Rolex watches, including movement overhauls and refinishing.
- Conduct quality control checks to ensure all repairs meet Rolex standards.
- The use of specialized tools and equipment.
- Maintain accurate records of repairs, parts used, and service history.
- Collaborate with retail sales associates to assist customers with technical inquiries.
- Stay up to date with Rolex certifications, training, and evolving watchmaking techniques.
- Ensure compliance with Rolex service policies and guidelines.
Job Qualifications:
- Watchmaker with Level 30 Rolex training or minimum of 2 years of mechanical watchmaking experience
- Exceptional attention to detail and manual dexterity.
- Strong problem-solving skills and ability to work independently.
- Excellent communication and customer service skills.
- Familiarity with Rolex’s servicing tools, procedures, and standards.
- Ability to commute or relocate to the area of Kansas City, Missouri. This role requires onsite presence.
Recruiter/Sourcer- Engineering
Contract: 6+ Months
Pay rate: W2 hourly with medical benefits
Onsite 5 days/week- Overland Park, KS
Manager Notes:
I am looking for an experienced sourcer or recruiter with a passion for sourcing and experience recruiting and/or sourcing hard-to-fill niche roles. Someone with experience working on engineering roles is a plus.
Skills sourcing outside of LinkedIn and developing sourcing strategies is highly preferred. We want someone who can get creative. We will be giving them a LI recruiter seat.
We are looking for someone with a sales and marketing mindset who can “sell” career opportunities to passive candidates via email, phone, and various social media platforms.
I am looking for someone who stays up to date on sourcing techniques and enjoys continuous learning in this space.
Key Responsibilities:
Consult and conduct recruitment strategy meetings with talent acquisition partners to understand gaps in recruiting efforts and needs
Build long term relationships with top talent for current and future career opportunities
Implement and execute strategic recruitment techniques for high volume, aged and hard to fill positions
Use innovative sourcing techniques and leverage technology to find active and passive candidates
Build strong partnerships with recruiters to develop plans for key staffing initiatives
Post and maintain quality job descriptions and advertisements for open positions, ensuring consistency across all postings
Source candidates through creative social media tools and developing robust networking avenues
Initiate contact with passive candidates for openings and maintaining candidate pipelines
Utilize internal applicant tracking system to review applications and maintain candidate progress
Recognize and assist with any situation within our business that can be assisted with HR support
Researching market conditions and industry trends as they relate to our competitors to assist in decision-making and marketing positions.
Using industry knowledge, social media sources, Technical Operations, and mission-focused knowledge to seek out potential candidates that may be currently employed at peer/competitor companies, and successfully identify candidates
Skills: Preferred Qualifications:
Comfortable monitoring key metrics and making data driven decisions in respect to adjusting recruitment or sourcing strategies
Extensive data mining of various social media to identify candidate profiles.
Utilizing professional networks to source candidates
Bachelor's Degree is preferred
Recruiting experience, preferably in engineering or technical roles but open to other experiences also
Full Life Cycle Recruiting, managing hiring manager relationships
Keywords:
Education: Minimum Qualifications:
3+ years of talent sourcing and/or full-cycle recruiting experience, preferably specializing in the recruitment of engineers within the domains of water, wastewater treatment plants, utilities, power generation, storage, transmission, and/or distribution. Candidates with a background in technical recruitment or other recruitment specializations may also be considered. Agency recruitment background is a plus.
Ability to quickly learn candidate profiles and identify and source candidates outside of job boards and LinkedIn using boolean techniques including X-ray searching in a fast-paced changing environment. Experience designing recruiting strategies a plus
Ability to identify and source candidates outside of job boards and LinkedIn using boolean techniques including X-ray searching preferred.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations
*You are not applying for a job for KLUTCH- We are a recruiting service and you are applying for our client MFM Partners which is a Unishippers franchise with offices in Overland Park, Chicago, and Nashville
As an Implementation Specialist, you’re the go-to person helping new customers get up and running with Unishippers. You’ll partner with our sales team and their clients to figure out what they need, set everything up, walk them through the tools, and be their main support for the first 30 days so they actually use and love the platform.
Key Responsibilities:
Client Onboarding & Consultation
- Hop on calls with clients to really understand how they work and what they need so we can set them up with a solution that actually fits.
- Be their main point of contact during implementation so they always know who to go to.
Setup
- Customize the platform (Unishippers’ CRM, Salesforce, and/or third-party shipping tools) based on each customer’s workflow.
- Help move their data from old systems into the new ones so everything transitions smoothly.
- Run initial tests to make sure everything works as expected and that pricing/ratings are coming through correctly.
Training & Knowledge Transfer
- Lead live, hands-on training sessions for clients and end users on MyUnishippers.
- Stick with them after go-live as their go-to support person, handling questions and issues during the first 30 days.
Collaboration & Communication
- Work side-by-side with sales, billing, customer success, and account management to keep implementations on track.
- Share regular updates on each client’s status through a weekly Activation Report.
Problem Solving & Issue Resolution
- Spot potential roadblocks early and get in front of them so the client’s launch stays smooth.
- Troubleshoot and fix any technical issues that pop up.
Post-Implementation Support
- Keep supporting clients after launch to make sure they’re happy and getting value from the platform.
- Collect feedback and pass along insights to help improve both the implementation process and the product.
Required Qualifications
Required Skills
- Strong project management skills and the ability to juggle multiple clients at once without dropping the ball.
- Clear, confident communication skills, whether you’re talking to internal teammates or directly with clients.
- A problem-solver mindset with an “I’ll figure it out” attitude, no matter how weird or messy the situation is.
Preferred Experience
- Experience with shipping platforms like ShipStation, Shopify, ShipHawk, etc.
- Experience with UPS tools like , WorldShip, etc.
- Experience working with APIs and/or connecting UPS with third-party platforms.
Personal Characteristics
- Extremely detail-oriented, with the ability to manage a lot of moving parts and deadlines every day.
- Proactive, flexible, and always looking to learn and level up.
- Strong people skills and the ability to build solid relationships with clients and internal teams alike.
The Senior Production Underwriter is responsible for underwriting and marketing accounts throughout approved states/territories. The Production Underwriter is a key part of the production underwriting capabilities of Amynta Dealer Solutions. The Production underwriter will own the results of their book of business and will engage in activities tied to risk selection and to customer service.
Essential Job Duties And ResponsibilitiesProduction underwriter owns the results of their book of business and will be compensated on annual and long term profitability.
A production underwriter maintains balance between distribution and risk selection to drive profitable growth.
A production underwriter understands how their book fits in to the broader portfolio strategy.
A production underwriter has agent/broker relationships.
Engage in activities to generate submissions
Maintain and lead the relationship with their assigned agents.
Engage in activities to close accounts
Relationship ManagementWork with key internal stakeholders to develop and maintain product-specific business development plans identifying, segmenting, detailing and evaluating potential broker and agent prospects, and executing such plan to ensure that Amynta generates targeted levels of growth and 'hit' ratios in this market.
Lead in the education of the broker market on the products in a way that creates a need to buy, highlights our competitive differentiation, illustrate the need for service led products to grow the brand and facilitate the placement of new business with Beazley with a particular focus on new relationships.
Raise the profile of Amynta Dealer Solutions within the broker community increasing the strength of relationships within the broker market to achieve a highly productive level of consistent, strong producer relationships over time.
Track metrics around broker engagements maintaining actions and follow ups from visits and share client and broker feedback on product with key stakeholders in a structured manner.
Ensure we remain front of mind of brokers by planning and engaging in regular virtual/face-to-face meetings while acting as a contact point for broker queries and product education engaging in appropriate communication via social media.
UnderwritingDevelop and underwrite a profitable portfolio in support of business plans.
Structure tailor-made solutions by considering the team underwriting parameters and underwriting exposures leveraging underwriting knowledge and experience to win new business and retain existing.
Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability.
Comply with underwriting control standards for business written through delegated authority.
Additional ResponsibilitiesEngage with all levels of leadership to solve problems
Assist in development of internal and external materials
Support business unit leadership with presentations and special projects as Centers of Expertise or as assigned.
Basic And Preferred Qualifications (Education And Experience)Production Underwriter: Bachelor's Degree or 2+ years of commercial underwriting experience or equivalent work experience.
Proven sales results and client service experience
Knowledge of underwriting philosophy, processes, and practice
Extensive experience in the insurance industry ideally within an underwriting, broking, relationship management or sales role
Strong analytical skills and critical thinking skills with great attention to details
Individually accountable
Effective relationship management skills with customer focused approach
Ability to develop tactical underwriting plan and execute on its implementation
Active listening and emotional intelligence
Ability to work independently for significant periods of time
Strong business development and communication skills
Proficient with MS Office including Excel skills
Able to communicate effectively with others, both verbally and in writing
Ability to manage time, meet deadlines, and prioritize to meet sales target
Property & Casualty Agent's license in residing state, or willingness to obtain
CPCU, AU-M, CIC designations a plus
Willingness & ability to travel for agency visits, industry functions, training and seminars.
Continuing education to maintain necessary credentials
Problem solving focused, self-motivated, flexible and enthusiastic
Minimum Job Skills, Abilities And QualificationsThe Amynta Group (the \"Company\") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
Brand Sales Representative – Sports Minded
Full-Time | In-Person | Face-to-Face
The Fountaine Collective is recruiting a Brand Sales Representative with a sports-minded mentality to join our face-to-face sales team in Kansas City. This role is ideal for competitive, energetic individuals who thrive in team environments, enjoy clear goals, and are motivated by visible results.
If you bring the same mindset you’d use in sport, discipline, preparation, teamwork, and drive, this role gives you a chance to turn that competitive edge into a long-term sales career.
The Role
This is a live, face-to-face position where you’ll represent charity brands at community venues, retail locations, and pop-up campaign sites. You’ll be on the front line, responsible for building momentum, delivering strong performances, and contributing to team success every day.
Like sport, this role rewards consistency, effort, and improvement — with coaching provided to help you sharpen your skills.
Key Responsibilities
- Represent charity brands confidently by acting as the face of each campaign and delivering their mission, values, and purpose in a clear, engaging way.
- Initiate and lead conversations with members of the public, using confidence and energy to turn introductions into meaningful supporter engagement.
- Drive campaign performance by working towards daily and weekly targets, tracking your results, and pushing to improve with every shift.
- Apply coaching and feedback from team leaders to refine your approach, improve conversion, and strengthen communication skills.
- Maintain campaign standards by ensuring your area is set up correctly, professionally presented, and compliant with brand guidelines.
- Support team success by collaborating with teammates, sharing best practices, and contributing to a competitive but positive environment.
- Build sales fundamentals through hands-on experience, learning how preparation, consistency, and mindset impact long-term results.
Why Sports-Minded Candidates Do Well Here
This role mirrors a team sport environment, clear goals, performance tracking, structured coaching, and progression based on results rather than tenure. Effort is recognised, improvement is supported, and wins are celebrated as a team.
Who We’re Looking For
- Competitive, driven individuals who enjoy goal-based environments
- Strong communicators comfortable working face-to-face
- Team players with a positive, disciplined mindset
- No sales experience required — full training provided
What’s Offered
- Base pay plus performance-based earnings
- Full training and ongoing coaching
- Clear progression opportunities within the sales team
If you’re sports-minded, goal-driven, and ready to channel your competitive mentality into a face-to-face sales role, this Brand Sales Representative opportunity is your next play.
Apply now. Shortlisted candidates will be contacted directly.
This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!
Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year
Global Most Loved Workplaces 2025 - Newsweek
About the role:
Based in Kansas City, MO this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.
- Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
- Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
- Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
- Participates in sales meetings, call calibrations, and training as needed.
About Thryv- End-to-end client experience platform:
Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.
In This Role, You’ll Get To:
- Help grow local business market share
- Defend small business America and the American Dream
- Hunt for new business (90%) as well as take care of existing clients (10%)
- Become a SaaS (Software as a Service) expert
- Receive world-class training
- Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
- Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
- Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
- Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future
We Are Looking for People Who:
- We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
- Who are engagement gurus while properly managing expectations
- Have the desire and commitment to do what it takes to be successful in sales
- Have a positive outlook and a strong ability to take responsibility for their successes and failures
- Goal oriented…you’re known for destroying your sales goals
- Persuasive…you can explain software solutions in simple terms
- Exceed sales quotas and expectations
- Build and nurture a pipeline of prospects and close deals
- Develop great solutions to help customers WIN!
- Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.
Basic Qualifications
- 4+ years of related sales experience (7+ years is preferred)
- 3+ years of experience in an (outbound) full sales cycle role is required
- Experience in a SaaS role or company is preferred, but not required
- The ideal candidate will have experience in Enterprise-level sales (not a requirement)
- Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
- Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
- Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
- Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
- Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
- Associate degree (or international equivalent) or equivalent experience required
Who We Are
At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.
Find out more at /careers/
Belonging at Thryv
We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.
Requisition Detail and Process
This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.
Our Commitment to Equal Opportunity
Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.
The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.
Contracts Coordinator
The Contracts Coordinator is responsible for providing administrative and operational support in the preparation, review, and maintenance of mechanical service agreements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures that contracts are accurately entered, organized, and updated while supporting internal teams and customers throughout the contract lifecycle. The Contracts Specialist helps maintain compliance, improve efficiency, and provides excellent service to both internal and external partners.
Principal Duties and Accountabilities:
- Assists with the setup, renewal, and management of preventive maintenance contracts within company systems.
- Reviews contract details to ensure accuracy, completeness, and consistency prior to activation.
- Updates and maintains records for contract terms, rates, inspection schedules, and billing information.
- Monitors active service agreements to verify inspections, renewals, and invoicing occur on schedule.
- Maintains well-organized and current electronic and physical contract files.
- Assists with monthly preventive maintenance contract billings and related documentation.
- Prepares and distributes reports and summaries to support contract management activities.
- Communicates with internal departments and customers to clarify contract terms, resolve issues, and ensure service accuracy.
- Supports process improvements and contributes ideas to streamline contract administration and tracking.
- Provides general administrative and coordination support to the contracts and service operations team.
Education:
- High School Diploma or GED required.
Experience:
- Prior experience with contract administration is preferred but not required.
- Prior experience working with a contracts administrative system preferred.
- Mechanical Service Industry experience a plus.
- Familiarity with mechanical service offerings, pricing structures, and maintenance requirements.
- Experience drafting, reviewing, and analyzing service agreements, ensuring accuracy, clarity, and alignment with customer requirements.
- Experience identifying potential contractual risks, resolving issues, and proposing necessary amendments or modifications.
- Experience with MS Access database preferred.
Knowledge, skills, and abilities:
- In-depth understanding of contract management principles and practices, including contract administration, interpretation, and negotiation.
- Knowledge of document requirements relevant to preventive maintenance contracts.
- Meticulous attention to detail in contract review and administration to identify and rectify errors, discrepancies, or ambiguities. Ensuring accuracy and adherence to contract terms and conditions.
- Working knowledge of computer operations and experience with accounting systems and other relevant tools.
- Excellent customer service, relationship building, and professional communication skills.
- Good problem-solving skills.
- Ability to adapt to changing priorities and excel in a fast-paced work environment that includes frequent interruptions.
- Innovation mindset – able to identify and make recommendations regarding department efficiencies.
- Analytical thinking and problem-solving abilities to identify and resolve contract related issues, assess financial and operational implications, and propose effective solutions.
- Focus on delivering results and meeting deadlines – demonstrates sense of urgency as required.
- Proficiency in using contract management software, databases, and other relevant tools for efficient contract administration and reporting.
- Customer focused mindset with a commitment to delivering exceptional service both internally and externally.
Physical and/or travel demands:
The role of the Contracts Coordinator encompasses both physical and mental demands that contribute to the successful execution of contract administration. It requires a balance of administrative tasks, analytical thinking, and effective communication skills.
- No travel required.
- Able to work comfortably in an office environment, which may involve sitting for extended periods, utilizing computer systems, and handling paperwork.
- Work is performed in a typical office setting, which may involve sitting for extended periods at a desk. Some standing, bending, and lifting light files is required.
- Ability to operate office equipment, such as computers, printers, scanners, and telephones is essential.
- While the role is primarily sedentary, occasional mobility within the office or to other departments for collaboration purposes may be required.
- Handling physical documentation, contracts, and other paperwork may be necessary, requiring good manual dexterity.
- High level of attention to detail to review contracts thoroughly, identify potential risks, and ensure accuracy in contract administration.
- Ability to prioritize tasks, meet deadlines, and manage multiple contracts concurrently is crucial to success in this role.
- The ability to manage stress and remain composed under pressure is important.
- Verbal communication skills are essential for interacting with customers, vendors, and internal teams to administer contracts, clarify terms, and resolve issues.
- Written communication skills are necessary for drafting contracts, preparing correspondence, and documenting contract-related information.
Benefits and Compensation:
- The range for this position has been established at $24 to $34 per hour and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
- Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.
This position will be posted until April, 30th 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.
U.S. Engineering- Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.
U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.
ABOUT THE ROLE
We are hiring a dynamic Lead & Operations Specialist to join our growing family of real estate investment companies in the Kansas City metro area. This is a blended role supporting both our single-family home buying companies (KC Property Group and Happy Home Buyers) and our multifamily management and investment firms (UnitedPoint Communities and UnitedPoint Capital).
The primary function of this position is serving as the Lead & Operations Specialist — the first point of contact for home sellers reaching out to KC Property Group and Happy Home Buyers. You will manage lead intake, build rapport on the phone, qualify opportunities, and help drive deals forward.
The secondary function is supporting office operations at UnitedPoint Communities and UnitedPoint Capital. When lead flow is lighter, your focus will shift to organizing office systems, improving operational workflows, and supporting corporate functions such as HR, AP, data entry, and payroll.
RESPONSIBILITIES
Lead Intake Responsibilities
- Respond to inbound leads within 5 minutes.
- Follow up with leads relentlessly.
- Comfortable managing times of high call volume, including inbound lead intake and outbound follow-up.
- Screen and qualify sellers based on motivation, timeline, and property details.
- Build rapport and handle seller conversations with confidence and professionalism.
- Set appointments and assign follow-ups using our CRM (Podio).
- Stay on top of all seller communications via calls, texts, and emails.
- Send contracts through DocuSign and manage offer flow.
- Analyze comps, run numbers, and determine ballpark offers using MLS.
- Transaction Coordination from initial contact to close -- Track deal progress, coordinate closings, and follow up with title companies to ensure deals close smoothly.
- Participate in negotiations to determine the best disposition strategy for each deal.
- Ensure CRM data is clean, accurate, and up to date.
- Work side by side with the Investment Sales Manager in a support capacity.
- Get 5-star reviews from home sellers after closings.
Office Operations Responsibilities
- Keep the corporate office running smoothly — supplies, calendars, QuickBooks, reminders, and documentation.
- Provide critical back-end support for our multifamily operations and general office environment.
- Create and implement administrative procedures and ensure they are followed company-wide.
- Organize meetings and proactively follow up on next steps and deliverables.
- Maintain company records, HR files, and employee onboarding documentation.
- Assist with accounts payable, payroll preparation, benefits enrollment, and reporting.
- Serve as the go-to resource for helping team members stay organized and on top of systems and processes.
- Support leadership with reporting and meeting preparation.
- Ability to anticipate problems and proactively address them before they become issues.
WHAT WE’RE LOOKING FOR
Lead Intake Traits
- Ability to drive a conversation, think quickly, and remain confident on the phone.
- Comfortable handling rejection and keeping conversations moving.
- Comfortable working in an environment that ebbs and flows based on inbound lead volume. Understands that some weeks are heavy with inbound leads and other weeks require more operational focus — and performs well in both.
- Strong judgment on follow-up timing and willingness to be trained on comping single-family homes.
- Enjoys talking to people and building rapport.
- Relentlessly follows up and wants to play a critical role in converting home seller leads into sales.
Office Operations Traits
- Hyper-organized, detail-oriented, and proactive.
- Loves creating order from chaos — documents, calendaring, processes.
- Takes initiative to solve problems before they become issues.
- Reliable, resourceful, and positive in a team environment.
QUALIFICATIONS
- Experience in office management, customer service, or a related field preferred.
- Strong phone and interpersonal communication skills, yet can also slow down the pace and become analytical.
- Familiarity with CRMs (Podio preferred), Microsoft Office, and basic Excel functions.
- Prior office management, HR, or AP/payroll experience is a plus.
- College degree preferred but not required.
WHO WE ARE
- KC Property Group and Happy Home Buyers are trusted local home-buying companies known for helping homeowners sell quickly, as-is, with no fees or commissions. We’re closing in on 1,000 transactions in the Kansas City Metro and have been in business 10 years! and Communities and UnitedPoint Capital are vertically integrated firms focused on acquiring, managing, and operating high-performing multifamily properties in the Kansas City market. VALUES
- Positivity – Bring an optimistic, can-do attitude every day.
- Team Player – Collaborate and support your teammates.
- Do-It-Now – Be proactive, decisive, and action-oriented.
- Ambitious – Strive for excellence and continuous growth.
- Flexible – Adapt to change with confidence and creativity.
COMPENSATION
This position offers full benefits and a competitive base salary plus performance-based commissions tied to closed deals and revenue goals.
APPLY NOW
If you thrive in an environment that is requires a diverse set of skills, are proactive, organized, and looking for a unique role that blends being a rockstar on the phone, with office management, we want to hear from you!
- We are an Equal Opportunity Employer. We are committed to providing housing and employment opportunities free from discrimination based on race, color, religion, sex, national origin, disability, familial status, or any other protected class in accordance with federal and state law and follow all Fair Housing guidelines.
Join us at NextGen Restoration as a District Manager Team Lead, where your leadership will shape the future of our dynamic team. As a leader in the construction industry, we pride ourselves on being accountable, disciplined, and results-oriented. You'll be at the forefront of storm restoration sales, guiding a team that values hard work and the drive to improve lives. With our rapid growth and commitment to innovation, you’ll have the opportunity to develop your career and make a meaningful impact.
In this role, you’ll leverage your competitive spirit and people-first approach to foster strong relationships and drive success. We offer hands-on training, proven systems, and a supportive environment where your efforts are recognized and rewarded. If you’re ready to take charge, inspire others, and grow with a company that represents what winning looks like at all times, we want to hear from you. Let’s work together to achieve excellence and transform lives.
$70,000 - $150,000 yearly
Responsibilities:- Identify and engage potential clients in the Kansas City area, building strong relationships to understand their storm damage needs.
- Conduct thorough property assessments to determine the extent of storm damage and provide accurate estimates for repair or replacement.
- Collaborate with homeowners and businesses to develop tailored solutions that protect their properties and enhance their investments.
- Negotiate contracts and close deals with a focus on delivering exceptional value and service to clients.
- Maintain detailed records of client interactions and sales activities to ensure seamless communication and follow-up.
- Stay informed about industry trends and local market conditions to provide clients with the most relevant and up-to-date information.
- Work closely with our project management team to ensure the timely and efficient execution of repair and restoration projects for clients' properties.
- Experience in sales, preferably within the construction or related industries.
- Ability to build and maintain strong client relationships, ensuring trust and satisfaction.
- Proven track record of meeting or exceeding sales targets in a competitive market.
- Strong negotiation skills to close deals effectively and deliver value to clients.
- Ability to conduct detailed property assessments and provide accurate repair estimates.
- Excellent communication skills, both verbal and written, to engage with diverse clients.
- Familiarity with storm damage repair processes and industry standards is a plus, but not required.
We Represent What Winning Looks Like at ALL TIMES!
If you are ACCOUNTABLE, DISCIPLINED, and RESULTS ORIENTED, continue reading.
Storm restoration sales with one of Ohio, Missouri, Kansas, and Texas's premier construction companies! Looking for those who want to improve their life, work harder than they ever knew, and learn a skill to help and teach others to improve the lives of all those around them.
We are a fast-paced, quickly growing company.
Working here will change your life IF you have WHATEVER IT TAKES!
#WHGEN2
Compensation details: 7 Yearly Salary
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Position Overview
Marlen, headquartered in Riverside, MO is a global leader in premium food processing technologies. Marlen’s products have long set the standard for quality and performance in vacuum stuffing and pumping, portioning, size reduction, thermal processing, and food handling. Marlen has been trusted by the world’s leading food brands for over 70 years.
The Director of Lifecycle Services is a strategic, commercially focused executive responsible for transforming aftermarket performance into a scalable, customer centric, and highly profitable growth engine. This role is accountable for the financial performance, operational excellence, customer satisfaction, and team development
ensuring that aftermarket becomes a core driver of profitable growth.
As a key member of both the Duravant Lifecycle Services leadership team and the Marlen leadership team, the Director plays a pivotal role in driving aftermarket strategy, market expansion, revenue diversification, and aligning execution across engineering, operations, sales, finance, and the Duravant enterprise.
This position oversees all commercial activities related to parts and service sales and directs all technical and administrative service operations, including installation, repair, preventive maintenance, training, warranty management, and value-add solutions delivered at customer sites.
Candidates must bring proven leadership experience, strong supervisory and project management skills, and solid familiarity with the technologies incorporated into Marlen systems.
Essential Responsibilities
Strategic Leadership & Commercial Growth
- Provide commercial leadership for all aftermarket functions, including parts sales, field service, project management, and value-added service offerings.
- Serve as a senior leader within both the Duravant Lifecycle Services and Marlen leadership teams, contributing to executive-level strategic planning and decision-making.
- Develop and execute a multi‑year aftermarket growth strategy centered on revenue expansion, margin improvement, and lifecycle value creation.
- Build a structured commercial engine including pricing strategy, disciplined margin management, and proactive campaigns for parts, service, upgrades, and rebuilds.
- Establish a customer‑centric vision that enhances responsiveness, lifecycle support, serviceability, and uptime performance.
- Lead development of new predictable revenue service offerings while conducting ongoing competitive and market analysis to guide prioritization and ensure strategic fit.
Execution Discipline & Operational Excellence
- Oversee recruitment, development, performance management, and daily operations for the Aftermarket team, ensuring adherence to Marlen and Duravant policies and procedures.
- Draft, implement, and maintain policies, processes, and performance metrics that ensure operational efficiency and a high-quality customer experience.
- Implement rigor in initiative prioritization and completion, ensuring that strategic projects are launched, progressed, monitored, and finished.
- Build and enforce disciplined processes for scheduling, installed‑base intelligence, pricing, quoting, field reporting, and KPI review.
- Improve operational results including response time, schedule adherence, first‑time fix rate, warranty cost reduction, and service profitability.
- Reinforce compliance expectations: training completion, expense reporting, AR review participation, and activity.
Product & Market Development
- Drive a culture of proactive customer engagement, rapid issue resolution, and full follow‑through
- Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions.
- Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.
Commercial Growth & Market Positioning
- Direct and coordinate promotional efforts for aftermarket products and services to expand market share, attract new customers, and strengthen competitive positioning.
- Strengthen feedback loops to capture field learnings and translate them into engineering, quality, and product‑improvement actions
- Partner with Sales and Marketing to build integrated go‑to‑market strategies that highlight Marlen’s lifecycle value.
Cross‑Functional Influence & Alignment
- Serve as the voice of the customer by facilitating cross‑functional alignment between engineering, operations, service, quality, and finance.
- Drive clear communication, transparency, and accountability to eliminate silos and build trust across the leadership team.
- Engage actively in Duravant Lifecycle Services enterprise initiatives and share best practices.
Leadership, Team Development & Culture
- Build a high‑engagement, high‑accountability service culture with clearer priorities, transparent communication, and consistent follow‑through.
- Create structured development plans, cross‑training programs, and succession readiness.
- Reduce turnover by improving leadership presence, clarity of direction, and proactive team support.
- Model mature conflict resolution, professional communication, and responsibility for resolving team issues
Position-Specific Competencies
- Technical Job Knowledge
- Strategic Commercial Leadership
- Customer Focus & Responsiveness
- Change Leadership, Execution Excellence & Prioritization
- Cross-Functional Leadership
- Facilitation Skills
- Communication Proficiency
- Teamwork, Collaboration, Leadership Presence & Trust Building
- Managerial Influence
- Comfort Working in a Matrixed Organization
- Data driven decision making
Position Requirements
- Bachelor’s degree in a technical or business discipline; MBA preferred
- 10+ years of leadership experience with proven aftermarket commercial growth results
- Experience in food processing, or field service industries preferred
- Demonstrated success creating scalable processes and improving service profitability.
- Strong track record of improving customer‑experience metrics.
- Proven ability to lead organizational change and engage cross‑functional teams
- Strong financial acumen and accountability for P&L performance
- Ability to engage effectively at all organizational levels and with customers, partners, and Duravant Operating Companies
- Strong oral and written communication skills
- Proven ability to influence, build consensus, and drive alignment across stakeholders
- Proficiency with Office 365, CRM, and ERP systems