Sales Jobs in Highland Park

About the Role

We’re seeking a detail-oriented Sales Order Processing Specialist to support smooth and accurate order-to-cash operations. This role ensures timely and precise handling of customer orders and returns (RMA), while maintaining data integrity and exceptional customer service.

Key Responsibilities

• Accurately enter and verify sales orders from various channels (email, portal, etc.).
• Review item codes, pricing, quantities, and shipping details for accuracy.
• Coordinate with production, logistics, and finance to ensure on-time fulfillment.
• Manage the RMA process, including eligibility review, return instructions, and system updates.
• Communicate proactively with customers and sales teams on order status, delays, and returns.
• Maintain accurate data in ERP and CRM systems; generate reports as needed.
• Support audits and ensure compliance with internal policies.

Qualifications

• Education: High school diploma required; Associate’s/Bachelor’s in Business, Supply Chain, or related field preferred.
• Experience: 2+ years in order processing, customer service, or related administrative role.
• Technical Skills:

- ERP proficiency (SAP, Oracle, NetSuite preferred).

- Microsoft Office Suite (Excel, Word, Outlook).

-CRM (Salesforce) and EDI familiarity a plus.

• Soft Skills:

-Exceptional attention to detail and accuracy.

-Strong communication, organization, and multitasking abilities.

-Customer-focused, proactive, and collaborative mindset.

-Bilingual: Proficiency in both English and Korean is preferred.

Why Join Us

Be part of a dynamic team that values accuracy, efficiency, and outstanding customer service.

DESIGN SHOP LEADER

WINNETKA, IL

Serena & Lily is seeking a Design Shop Store Leader to lead our Design Shop in Winnetka, IL. The Design Shop Leader is responsible for establishing and maintaining client services, oversees and is accountable for the operation of a store ensuring maximum sales and profitability through hiring, merchandising, inventory, expense control, human resources management, and managing operating costs and shrinkage. This is a wonderful opportunity to be a leader in a customer focused and design driven environment.

RESPONSIBILITIES:

• Master, teach and hold team accountable for embodying and operating by the Serena & Lily Brand Ethos (Innovation, Style, Integrity, Optimism, Expressiveness, Confidence & Appreciation)
• Ensure Brand Expression is always conveyed appropriately in Design Shop presentation and associate behavior
• Ensure that each client and/or designer receives outstanding client service by providing a warm, friendly environment which includes greeting and acknowledging every client, maintaining outstanding standards, solid product knowledge and all other components of client service
• Master and teach brand standards regarding outreach, design advice, floorplans and mood board creation for in-store or virtual design advise requests
• Create a warm, welcoming, inspiring, and empathetic on-brand client experience
• Manage Assistant Store Leader and Design Advisors in all daily aspects relevant to driving sales and running the business
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives. Grow client base, including designer outreach
• Coach, counsel and continually develop team through continual evaluation and reaction to performance issues in conjunction with the Executive Leadership Team
• Actively recruit Design Advisor & Leadership candidates to maintain appropriate staffing level.
• Control shrink, expenses, and payroll
• Ensure appropriate merchandise stock levels, merchandise presentations; signing, and assortment in all departments; ensure selling floor is adequately stocked. Lead and maintain visual standards of the store, per home office directives
• Understand, uphold and monitor compliance to company policies and procedures
• Effectively and efficiently communicate directives from home office
• Lead in home design consultation process
• Any other responsibilities as assigned by Leadership

QUALIFICATIONS:

• 5-7 years of retail leadership experience, interiors/home furnishings field preferred
• Strong contacts in and knowledge of the local interior design community is preferred
• Ability to lead in a team environment
• Strong sense of personal style
• Industry awareness and strong business acumen
• Proven ability to lead, motivate and inspire team to achieve excellence
• Proven track record of meeting and exceeding goals through solid business planning
• Proven ability to deliver excellent client service standard and ability to lead best practice implementation
• Superior verbal and written communication and interpersonal skills
• Willingness to ask questions and seek solutions; self-starter
• Meticulous organization and attention to detail
• Ability to use a MacBook for web navigation, email and Zoom, 3-D rendering experience a plus. Proficient in Microsoft Office Programs.

Essential Physical Requirements:

• Ability to process information and merchandise through computer system and POS system
• Ability to communicate with associates and clients
• Ability to read, count and write to accurately complete all documentation
• Ability to freely access all areas of the store including selling floor and stock area
• Ability to operate and use all equipment necessary to run the store
• Ability to climb ladders
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds
• Ability to work varied hours/days to oversee store operations including weekend and holidays

COMPENSATION:

• $90-110k depending on experience. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
• Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits. Employees can enroll in our company’s 401k plan. During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.

The Planet Group is seeking an Account Manager to join one of our well-known global pharmaceutical clients.

The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. The Account Manager serves as the primary liaison between the Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.

• Pay: $36.25-38.75/hr depending on experience (W2 and benefit options)
• Location: Hybrid in Mettawa, IL (3 days onsite, 2 days remote)
• Duration: 12 mo to start (potential to extend/convert)

Account Manager Responsibilities:

• Infrequently, domestic / international travel may be requested
• Maintain knowledge of the client's guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance
• Possess a thorough understanding of the accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving
• Collaborate with the brand team in the development of creative briefs
• Recommend key promotional tactics that align with the strategy and goals of the brand
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
• Develop annual forecasts
• Conduct financial reconciliations on a monthly basis
• Track time on a daily basis
• Partner with creative team on project initiatives
• Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
• Adhere to all company-wide financial policies

Account Manager Qualifications:

• Bachelor degree required
• Master’s degree or equivalent related project or functional experience is desirable
• Total account management experience – minimum of 5-6+ years
• Pharmaceutical industry experience preferred (both U.S. and Global)
• In-house ad agency/ad agency experience
• Excellent communications skills: verbal, presentation, written
• High energy, positive, organized individual who is comfortable in a high-visibility role
• Ability to manage high volume project scope in a fast paced creative environment
• Great collaborator with ability to focus on both the big picture and small details
• Demonstrated critical creative thinking and problem solving skills
• Demonstrated clear and concise written and verbal communication skills
• Demonstrated ability to prioritize and multi-task to enhance productivity and manage workload
• Demonstrated leadership in conflict resolution to facilitate effective outcomes
• Possess ability to work in a high-volume, rapidly paced environment

Product Manager

Compensation & Benefits

• Salary: $110,000 – $130,000 + Annual Bonus
• Medical, Dental, Vision Coverage
• 401(k) with Company Match

About the Opportunity

Sterling Engineering is partnering with a leading organization to hire a Product Manager who will drive innovation, profitability, and strategic growth across a diverse product portfolio.

This role is ideal for a data-driven, strategic thinker who thrives in retail manufacturing or industrial product environments and enjoys balancing high-level strategy with hands-on execution. You’ll play a key role in shaping product direction—not just responding to customer requests, but proactively identifying opportunities that impact the broader market.

What You’ll Do

Product Strategy & Portfolio Management

• Lead product innovation through competitive analysis, gap identification, and market insights
• Manage and optimize product portfolios, including SKU rationalization and lifecycle management
• Identify new product opportunities aligned with business goals and market demand
• Own product data and performance metrics to drive strategic decision-making
• Partner with Supply Chain and Manufacturing to refine product specs, cost structures, and procurement strategies

New Product Development

• Develop and execute product roadmaps focused on innovation and value creation
• Collaborate cross-functionally to ensure successful product launches and market adoption
• Support continuous improvement initiatives across multiple product lines

Pricing Strategy

• Analyze market trends and competitor pricing to ensure optimal positioning
• Implement pricing strategies that drive both revenue growth and margin expansion
• Conduct pricing analysis and experiments to evaluate demand and profitability

Channel & Go-to-Market Strategy (Place & Promotion)

• Define and optimize sales channels (distribution, e-commerce, dealer networks, etc.)
• Partner with Marketing to develop promotional strategies, campaigns, and product positioning
• Support merchandising, packaging, and product content strategies across channels
• Build and manage promotional calendars aligned with key sales events and market opportunities

What We’re Looking For

• 3–5+ years of Product Management experience with a focus on strategy, innovation, and analytics
• Experience in retail manufacturing, industrial, or durable goods environments
• Strong background in competitive analysis, pricing strategy, and portfolio management
• Proven ability to influence internal product strategy at scale, beyond individual customer requests
• B2B experience preferred
• Bachelor’s degree required (Master’s preferred)
• Excellent communication, leadership, and cross-functional collaboration skills
• Demonstrated career stability and long-term impact in prior roles

Company Overview

Medix is partnered with a leading manufacturer of high-precision orthopedic implants, delivering innovative solutions to improve patient outcomes. Their state-of-the-art CNC manufacturing operations require meticulous planning, coordination, and execution to ensure timely production and delivery of high-quality implants.

Position Summary

Medix partnered with this manufacturer to recruit a highly organized and analytical Master Planner to manage production planning, inventory, and supply chain scheduling for their CNC manufacturing operations. The Master Planner will work cross-functionally with engineering, manufacturing, and procurement teams to ensure the right materials and products are available at the right time, meeting both production and customer demand.

*** This is a 6 month contract with potential for conversion to a direct employee. ***

Key Responsibilities

• Develop, maintain, and execute master production and material plans to meet demand for orthopedic implants.
• Balance demand, capacity, and material constraints across production lines.
• Analyze historical data, forecasts, sales orders, and system reports to identify trends, bottlenecks, and improvement opportunities.
• Provide actionable recommendations to improve planning accuracy, throughput, and key performance metrics.
• Pull, interpret, and report key metrics to track and improve planning performance.
• Identify system and process gaps, support system “test drives,” and drive workflow optimization.
• Collaborate cross-functionally with engineering, manufacturing, and procurement to align production schedules with customer requirements and machine capacity.
• Communicate proactively with internal stakeholders regarding changes in demand, lead times, and production schedules.
• Support new product introductions (NPIs) by coordinating required materials, tooling, and production capacity.
• Utilize ERP/MRP systems (Connexus, Oracle preferred) to plan, schedule, and track production activities.
• Lead and guide a team of 3 planners on metrics, planning activities, and system improvements.
• Identify process improvement opportunities in planning, scheduling, and inventory management.

Required Experience & Skills

• 5+ years of experience in production planning, master scheduling, or supply chain planning
• Bachelor’s degree in Supply Chain, Operations Management, Business, or related field preferred.
• Experience with Connexus and Oracle ERP systems.
• Strong understanding of demand and supply planning, production planning, and manufacturing operations.
• Familiarity with validation processes, material movement, and machining environments (CNC experience a plus).
• CNC machining environment experience is preferred; knowledge of FDA/ISO regulations is a plus.
• Strong analytical, problem-solving, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Role Focus

• Heavy emphasis on systems, data analysis, and process improvement.
• Not customer/account-facing.
• Involves planning and some financial decision-making.
• Supports a large machining operation with a focus on improving key performance metrics and overall planning efficiency.

Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Director of Product Management to join our Marketing Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.  

Position Summary

We are seeking a strategic and results-driven Director of Product Management to lead our product management team and drive new product development and innovation. This role owns category strategy, innovation, and lifecycle management within a fast-paced consumer products importing and distribution environment. The ideal candidate brings strong product development, partnership with retail, global sourcing collaboration experience, and a proven ability to deliver profitable growth.

Responsibilities

• Own category strategy, roadmap, and directly responsible for exhaust fans and drain clearing categories.
• Identify market opportunities, competitive insights, and innovation pipelines.
• Lead cross-functional execution from sourcing through launch.
• Partner with global factory and sourcing teams to deliver high-quality, cost-effective products.
• Collaborate with Marketing and Sales to support go-to-market strategies.
• Define and track KPIs and market share.
• Build and develop a high-performing product team.

Qualifications

• 8–12+ years of product management experience, including leadership responsibility.
• Proven success managing consumer product portfolios.
• Experience working with global sourcing and overseas manufacturers.
• Strong financial, analytical, and strategic planning skills.
• Experience in home improvement, hardware, or related categories preferred.
• Bachelor’s degree required; MBA preferred.

What Success Looks Like

• Accelerated category growth and margin expansion.
• Strong innovation pipeline aligned to customer and channel needs.
• Improved speed-to-market and cross-functional execution.
• High-performing, accountable product organization.

Occasional overnight travel for retailer meetings, trade shows, and international factory visits. Additionally, outside of normal business hour calls may occur with overseas factories and team members.

Benefits

• Medical, dental and vision insurance
• 401k Safe Harbor Plan with 3% Company contribution
• Generous PTO plans
• 10 paid company holidays per a calendar year
• Annual paid volunteer day for non-profit or charity of your choice
• Company provided life insurance, short-term disability and long-term disability coverage.
• Off-site events to encourage team building
• Company performance based bonus plan

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.

Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary Range: $150k-$180k

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Estate Administration Paralegal

Northfield, Illinois

Part-time/Full-time (minimum 30 hours/week)

$32-$40/hour based on experience

About Our Firm

We are a majority women-owned boutique law firm serving individuals in estate planning, probate and trust administration, real estate purchases and sales, and business matters. Our five-attorney team takes pride in delivering personalized legal services in a professional and collaborative environment. We are seeking a skilled Paralegal to join our team as an integral member of our staff and grow with our firm for the long term.

Position Overview

This is an in-office position supporting our attorneys. We are looking for someone who values stability, open communication, and contributing to a team-oriented workplace. The ideal candidate is tech-savvy, detail-oriented, and takes pride in delivering excellent client service. If you need a phone on your desk, we are not the right firm for you - our firm uses Voice over IP for telephonic communication where your telephone is a program on your computer.

Responsibilities

• Incoming and outgoing telephonic and email communication with clients, other attorneys, and third parties
• Prepare client deliverables including court petitions, collating, binding, and finalizing documents
• Facilitate the meeting of attorney's deadlines by keeping organized schedules and providing timely reminders
• Maintain organized digital and physical filing systems
• Adhering to strict file naming protocols
• Utilize electronic signature, calendaring applications, and other management systems to ensure each step of a project is completed timely
• Other duties as assigned to support the firm's operations

Required Qualifications

• Prior experience as a paralegal or certification from accredited organization 
• Proficiency in Microsoft Office Suite, particularly Outlook and Excel (including creating spreadsheets and using formulas)
• Experience with state court filing systems, and on-line access to court files.
• Proven ability to manage multiple priorities and maintain attention to detail
• Strong technical skills including PDF editing, merging, e-signing, and creating document templates
• Commitment to maintaining confidentiality and exercising discretion

Preferred Qualifications

• Previous experience in a law firm or professional services environment
• Interest in legal concepts and willingness to pursue continuing education (paid for by the firm)
• Quick learner who adapts readily to new systems and procedures

What We Offer

• Competitive hourly compensation: $32-$40/hour based on experience
• Comprehensive benefits package including:

-- Health insurance with premiums paid mostly by the firm

-- Retirement plan funded by us (the employer)

-- Paid Time Off Two weeks and most federal holidays

• Family-friendly workplace with schedule flexibility
• Continuing education opportunities
• Long-term growth potential including opportunities to expand responsibilities or specialization in our practice areas
• Commitment to health and safety protocols for all employees and clients
• Supportive environment that values open communication and regular feedback

Work Schedule

This position requires a minimum of 30 hours per week with preference for full-time availability. Standard office hours are Monday through Friday, 8:30 AM to 4:30 PM. We understand the need for work-life balance and offer flexibility for the right candidate.

To Apply

Please submit your resume and desired start date to . We look forward to hearing from candidates who are seeking a long-term professional home where they can make a meaningful contribution to our clients and our team.

Yudell and Lonoff, LLC is an equal opportunity employer committed to creating an inclusive environment for all employees.