Sales Jobs in Harrison, NY

Salary: $80-95K

Is this your perfect fit?

• The energy at this company is amazing!
• Collaborate with other team members while leading the department
• This is an established company who is taking their business into additional sectors and ultimately growing their team.
• Shape the future of a nationally recognized brand led by a smart, fantastic, and energetic management team!
• Conveniently located right off interstate.
• Be a part of the strategy, technical implementation and reporting.

If that describes you, we need to talk!

What your future day will look like:

• Strategize & Execute: Start your day by refining and executing integrated B2B/B2C marketing strategies that resonate with corporate buyers and direct consumers, ensuring alignment with evolving market needs.
• Campaign Leadership: Oversee the planning and rollout of targeted campaigns that emphasize our transparent supply chain and product authenticity in the public and private sectors.
• Cross-Functional Collaboration: Partner closely with the Sales Director to synchronize marketing and sales efforts, driving lead generation and client acquisition across key sectors.
• Channel Management & Optimization: Manage a mix of digital and traditional marketing channels—social media, email, paid ads, and industry events—while continuously analyzing performance data to optimize ROI.
• Brand Representation: Represent the company at trade shows and industry forums, reinforcing core corporate values and building lasting relationships with key stakeholders.

Benefits Offered:

• Comprehensive Medical, Dental and Vision Plans
• 401K with company match
• Paid Time Off and Holiday Pay

Type: Direct Hire

To be a champion in this role, you will need:

• Bachelor’s degree
• 5-7 years of marketing leadership experience (B2B and B2C)
• Proficiency with marketing tools (e.g., Google Analytics, Omnisend, Mailchimp) and CRM platforms (e.g., Salesforce) for campaign management and performance tracking.
• Knowledge of healthcare marketing regulations and selling to public sector is a plus!

Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.

$16.50 - $24.30

This position is responsible for greeting customers and managing the customer storage pick-up process. Full-time and part-time positions available.

• Meet and greet storage buy customers.
• Manage the storage buy pick-up process with the company's car topper program.
• Demonstrate knowledge and comply with the company's phone answering standard operating procedures.
• Verify the identity of the person picking up the storage buy order(s) to ensure he/she is authorized to do so.
• Obtain the required customer information on all storage buy pick-ups.
• Deliver customer storage buy orders in POS.
• Comply with the company's safety standard operating procedures for lifting practices.
• Be an expert in all product knowledge and assist customers with product questions and selections.
• Clean and stock products according to Floor & Dcor's brand standards.
• Act and work in a manner that is consistent with the company's core roles.

• One year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job.
• Excellent communication skills (verbal and written).
• Excellent interpersonal skills with the ability to work with all levels of store management and store associates.
• Strong computer skills and internet project coordination experience.
• Must be a self-starter and work well in a fast-paced environment.

• While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Physical Work Ability to exert 3060 pounds of force occasionally, and or 2030 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

All duties and responsibilities listed are considered to be essential job functions and requirements, and are subject to possible modification to reasonably accommodate individuals with disabilities. This job description does not constitute an employment agreement between the employer and the employee, and is subject to change by the employer as the needs of the business and requirement of the job change.

Monday - Friday 7:00 AM - 8:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.

Your responsibilities include:

• You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a \"friends first\" mindset.
• You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
• You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
• You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
• You're an innovative problem solver! Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
• You're a team player - teamwork! You're always willing to assist your team in getting the job done.
• You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.

You'd be great for this role if:

• You love interacting with people!
• You're full of energy and can handle multiple tasks in a fast-paced environment.
• You're available to work when guests shop (looking at your evenings, weekends & holidays!)
• You love AE and Aerie products.
• You've worked in retail before. Practice makes perfect.
• You're at least 16 years of age.

Our Brand Ambassadors love AEO because:

• They work with real people - there's nothing like your AEO Family.
• They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
• They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
• They participate in store contests for the chance to win free merchandise and other exclusive prizes.

American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (\"EEO\") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

Pay/Benefits Information:

• Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
• Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide real rewards at its discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click HERE.

Job Info:

• Job Identification 22831
• Job Category Stores
• Posting Date 01/02/2026, 10:00 PM
• Locations The Westchester, NY
• Job Schedule Part time
• Job Shift Variable
• Anticipated Pay Range for All Posted Locations $17.00 up to $18.70

Now Hiring: Outside Sales Representative | Hawthrone , NY (Maintenance Division)

We’re partnering with the nation’s leading commercial landscaping and grounds maintenance company, known for designing, building, and maintaining some of America’s most recognizable properties — from MLB ballparks and corporate campuses to landmark parks and golf courses. With over 20,000 employees nationwide, this organization combines the reach of a brand with the culture of a supportive, team-driven environment.

If you’re a true hunter who loves building long-term client partnerships and selling impactful services, this could be the perfect fit. You’ll be selling multi-year landscape maintenance and snow removal contracts to commercial properties throughout Freeport — helping businesses keep their outdoor environments safe, beautiful, and functional year-round.

What You’ll Do:

Sell 1–3 year maintenance agreements for commercial properties (landscaping & snow removal)

Target clients such as office buildings, hotels, apartment complexes, retail centers, and public spaces

Develop and nurture strong relationships with key decision-makers

Manage your sales pipeline from prospecting to close and consistently achieve sales goals

Create solution-based proposals tailored to client needs

Collaborate with internal teams to ensure successful project handoffs and client satisfaction

What Makes You a Great Fit:

2+ years of Outside B2B sales experience (service-based industries preferred)

Proven track record of hunting and winning new business

Highly competitive, self-motivated, and results-driven personality

Excellent communication, presentation, and relationship-building skills

Perks & Details:

Company vehicle + fuel card (personal use available for a small monthly fee)

Comprehensive benefits package — medical, dental, vision, PTO, 401(k), and more

Hybrid schedule: Office collaboration 2+ days per week; minimal overnight travel

If you’re ready to grow your career with an industry leader, sell services that make a visible impact, and join a team of driven professionals — let’s connect!

Position Title: Trust Officer Locations: Tarrytown_NY Time Type: Full time Req ID: JR1154-Tarrytown_NY At Midland, we’re proud to be a little different.

You can see it in our bright orange signs-but there’s more to it than that.

With our heartfelt and personalized approach, we’re focused on meeting every customer’s needs with the brightest solutions.

For more than 140 years, we’ve learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success.

And this goes beyond traditional banking.

We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all.

Our humble ambition keeps us growing, giving back, and looking ahead.

We’re innovating and optimizing our services to ensure we stay unique
- providing strength you can count on with heart you can feel.

You might say we’re unlike any other bank.

And you’d be right." At Midland States Bank, base salary is one component of our Total Rewards program.

Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience.

This position offers additional compensation in the form of short-term incentives (i.e.

bonus and/or commission) and may include long-term incentives (i.e.

stock awards).

Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.

Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan.

Incentives and benefits are subject to eligibility requirements.

Trust Officer Salary Range: $87,800
- $117,000
- $146,300 annually Position Summary The Trust Officer is responsible to develop, deepen, and maintain relationships with investment management clients, trust clients, beneficiaries, and other interested parties for an assigned book of business and is expected to maintain and expand the network of centers of influence.

The Trust Officer is responsible for assuring compliance with all Bank policies and procedures, as well as applicable regulations.

This position is an individual contributor role.

Primary Accountabilities Performs responsibilities related to creating and administering personal trusts, investment agency, IRA (Individual Retirement Accounts) and guardianship accounts, serving as the primary contact for customers.

Conducts comprehensive needs assessment with current and potential customers and provides on-going advice and counsel tailored to clients’ financial goals.

Recommends appropriate products and services to meet needs, based on objectives, tax and estate needs, risk tolerance and proper asset allocations.

Meets with clients to ascertain their needs; also works with clients’ families, beneficiaries, accountants, and/or attorneys.

Proactively reaches out to high-value prospects and clients to market trust and investment management services.

Cultivates business relationships with centers of influence to expand clientele.

Manages documentation of all sales activities to establish a record for performance tracking, facilitating targeted analysis for future sales initiatives.

Develops and maintains a referral network of internal and external sources for additional sales opportunities.

Maintains contact with existing clients, beneficiaries, and referral sources to identify and pursue additional sales opportunities.

Identifies and refers business to other areas within the Bank as appropriate.

Stays abreast of developments in probate and fiduciary law, actively pursuing professional development opportunities.

Strictly adheres to compliance and operational risk controls in accordance with Bank and regulatory standards.

Works with outside legal counsel and other professionals to help establish legal and regulatory compliance in the administration of personal trusts, investment agency, IRA and guardianship accounts.

Represents the Bank in community organizations and activities to enhance the Bank’s image.

Provides quality service in meeting customer needs, inquiries and problems.

The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.

May require work in a Midland office to ensure collaboration and support of internal and external customers.

Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).

Other duties as assigned.

Position Qualifications Education/Experience: Bachelor's degree, with advanced degree JD or MBA preferred.

CFP (Certified Financial Planner) or CTFA (Certified Trust and Fiduciary Advisor) certification required, if not holding a JD.

3-5 years experience in financial services, preferably in a bank trust environment or, advanced designations and / or preparatory work or guidance may sometimes be assessed in lieu of experience.

Knowledge of financial planning and estate planning techniques.

Demonstrated success working in team environment.

Ability to meet time constraints without constant supervision.

Sales oriented, friendly and persuasive personality.

Professionalism and courtesy in dealing with customers and colleagues.

High degree of accuracy with attention to detail required.

Strong oral, written, and interpersonal communication skills.

Strong organization and time management skills.

Ability to work independently and as part of a team.

Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.

We’re proud to be an Equal Opportunity and Affirmative Action employer.

At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at .

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 878 Yearly Salary PI 673152

*** THIS IS AN ONSITE POSITION, LOCATED IN ELMSFORD NY***

** WORK HOURS ARE 6:30am - 3:30pm **

About the Company

At Central, we are a family-owned wholesale distributor, dedicated to supporting green industry professionals with innovative solutions, in-stock inventory, expert knowledge, and a professional yet personal level of service. Committed to quality, reliability—and genuine partnership—we provide the best value, resources, and support needed for our customers to thrive in an ever-evolving industry. Our culture is built on a foundation of integrity, teamwork, and growth. We live our values by recognizing and rewarding hard work. And, we hold ourselves accountable to the highest standards of our employees, our families, and our customers—not corporate shareholders. As a team, we are dedicated to continuous learning, collaboration, and serving both our customers and industry. We foster a family-oriented environment that values results, encourages entrepreneurial spirit, and positions us as thought leaders in our field. We believe in transparency, embracing bold ideas, taking smart risks, and always digging deeper to drive innovation. We’re motivated, service-driven, and eager to grow, which enables us to thrive in our dynamic and rewarding industry! This is the Central Difference.

About the Role

You will be responsible to secure, maintain, and troubleshoot our computer networks so that our networks operate efficiently and meet business requirements.

Responsibilities

• Analyze, isolate and resolve network problems with minimal downtime.
• Work directly with communications providers to resolve outages.
• Provide ongoing daily support of calls coming through the helpdesk for day-to-day PC and network support from 60+ branches, external sales team, remote users and corporate office.
• Install, update, monitor and troubleshoot issues with networks, client computers, cellphones and peripherals.
• Update and Repair PC and laptops as needed.
• Computer installation and configuration.
• Maintains an inventory of equipment and parts as well as documentation of vendor activities.
• Interfaces with outsourced IT, phone and networking vendors as needed.
• Research and recommend innovative and where possible automated approaches for system administration tasks.
• Responsible for any other duties as may be assigned from time to time by supervisor.

Qualifications

Education and Work Experience:

• Minimum 5 year level I and II support in a business network environment
• AS or BS Degree in IT related major

Required Skills

• Router installation/configuration, switches, LAN topologies including IP Sec VPN Tunneling.
• Hardware Configuration: Familiar with laptop configuration and repair, PC maintenance and troubleshooting, upgrading hardware components, printer maintenance and configuration for the network. Installation and configuration of other peripherals as needed.
• Ability to independently analyze and solve routine computer related problems. Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as technical manuals, software manuals wiring diagrams, product documentation and related materials.
• Accuracy and attention to detail, must have organizational skills.
• Excellent customer service skills.
• Enjoys a fast-paced environment, with high sense of urgency in service level.
• Independent problem solver with troubleshooting, decision making and analytical skills.
• Requires limited supervision, self-motivated and self-starter.
• Flexibility and adaptability to handle competing work demands.
• Excellent verbal and written communication skills.
• Demonstrated ability to communicate to nontechnical audience on technical issues.
• Microsoft Active Directory experience.
• File Sharing and Permissions experience, including Sharepoint.
• Office 365 Administration experience a plus.
• Virtualized Environment experience a plus.

This position is classified as sedentary work. Duties may include:

• Exerting up to 25 pounds of force occasionally.
• Frequent or constant use of hands, wrists, and fingers for data entry and computer work.
• Close visual acuity for preparing and analyzing data, reading, and viewing a computer monitor.
• Repetitive motion associated with keyboard and mouse use.

Equal Opportunity Statement

The Company is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. Qualified individuals with disabilities may request accommodations to perform the essential functions of this position. Requests will be evaluated on a case-by-case basis.

The Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, state, or local laws.

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

Retail Merchandising Representative

As a retail merchandiser, you will be ensuring that a proper level of stock will be maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf space. This includes setup, plan-o-gram execution, as well as the stocking, facing, and rotating of the manufacture's product. You will also have the opportunity in many stores to build relationships with the store management.

Must be 18 or older

Must have personal transportation

Reset and plan-o-gram experience required

Must have daily access to a computer with internet connection

-Why is this position for you?

Permanent Part time (Looking for supplemental income? This is it!)

Primarily weekdays

Flexible schedule

* Paid weekly

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion. As a Relationship Banker in a Chase Branch, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. You will take a lead role in acquiring, managing, and retaining meaningful relationships with clients, using your financial knowledge to offer thoughtful solutions to help address their financial needs and make their lives easier, contributing to the success of the branch.

Job responsibilities:

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, , and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Required qualifications, capabilities, and skills:

• 1+ year of sales experience in Retail Banking, Financial Services, or other related industries with proven success in establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable experiences for our clients elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to quickly and effectively resolve client issues with attention to detail providing consistent client experience.
• Operate within established risk parameters/tolerances and meet internal/external risk and compliance obligations, including completion of required training.
• High school degree, GED, or foreign equivalent.
• The Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements. All unlicensed applicants must obtain their licenses through JPMC's licensing program within 180 days of hire, study materials and support provided.
• Ability to work branch hours including weekends and some evenings.

Preferred qualifications, capabilities, and skills:

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorganChase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorganChase. Your continued employment in this position with JPMorganChase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorganChase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at http:///SAFE/Pages/default.

Brown & Brown is seeking a Commercial Lines Account Executive to join our growing team in Rye Brook, NY!

The Commercial Lines Account Executive is responsible for independently providing work client deliverables to each client, becoming a trusted advisor to the client, and supporting the Sales team.

How You Will Contribute:

• Responsible for working closely with the Producer to develop relationships, client visits, cross-selling, and assisting with the renewal process for assigned clients.
• Work with AA to troubleshoot problems /issues with carriers/clients to resolve issue.
• Meet regularly with Account Assistants to review account service needs, identify and resolve any problems that arise.
• Follow-up to address customer needs and resolve any problems or issues. Participate in client relationship - communicate with clients on a regular, proactive basis (minimum quarterly) – develop & broaden relationships with key decision makers.
• Provide customer relations with all levels of client’s decision-makers as well as the day-to-day technical client representatives.
• Complete annual ICR’s with clients on accounts with revenue of $25,000 and over in accordance with best practices.
• Meet monthly with Marketing to discuss upcoming renewals, starting 90-120 days out.
• Work with Producer to determine best markets and marketing strategy for customer’s coverage and pricing. Communicate renewal expectations with the client.
• Participate in renewal marketing process to gather renewal materials and package for marketing.
• Prepare customer renewals and new business strategies, including proposals and presentations while ensuring agreement with customer’s requests/requirements.
• Make sure to adhere to the completion of proposals to clients at least 21 days from renewal.
• Present proposal to customer, ensuring appropriate team members and resources are represented/attend.
• Ensure proper resources within the organization are involved with the customer and introduce new products through the other core business groups, where appropriate.
• Develop service plan and timeline for each client. Implement and monitor service plan.
• Conduct 360 Risk Index where applicable. Annual Stewardship Report should be part of plan.
• Complete accountability for client receipt of all client life cycle deliverables as described in client management outline.
• Provide proactive client support, setting goals & expectations for client requests and meeting/exceeding those goals.

Licenses & Certifications:

• Licensed Insurance Broker in respective areas.

Skills & Experience to be Successful:

• High school diploma or equivalent.
• Insurance Producer license in good standing (authorities in states needed to service the assigned book of business).
• Proficient with MS Office Suite.
• Proficient knowledge use of office equipment (including but not limited to copy machines, printers, faxes, binding machine, etc.).
• Exceptional telephone demeanor.
• Ability to maintain a high level of confidentiality.
• 5+ years' experience in a commercial lines department.
• Strong technical knowledge of the industry of expertise currently being targeted.
• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.
• Associate or bachelor’s degree (Preferred).

Pay Range:

$110,000 – $130,000 annually

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

About the Company

If you’re passionate about future-focused innovation and joining a team where your ideas are valued and your skills are honed, we invite you to join Ultrafabrics as we reshape the world of high-tech performance fabrics. At Ultrafabrics, we combine high-performance, comfort, and sustainability to support the visions of leading designers and manufacturers in over 10 global industries.

About the Role

We are seeking a Customer Success Representative who brings strong textile industry knowledge, exceptional communication skills, and a leadership mindset. This role requires someone who collaborates easily with a team while also working independently with confidence and accountability. As a key link between Ultrafabrics and our customers, you will represent our premier brand through professionalism, accuracy, and service excellence. Customers rely on us to make their jobs easier by providing clear, reliable information, supporting accurate and timely order management, including the handling of international orders and shipping, and delivering thoughtful, white-glove support. This is not a sales position and does not include sales quotas—you are our best sales tool, representing Ultrafabrics through expertise, responsiveness, and strong customer relationships.

Responsibilities

• Provide high-level customer support for assigned accounts, delivering consistent and professional white-glove experience
• Process customer orders accurately and efficiently, including order entry, delivery updates, and follow-through
• Provide shipment tracking and proactively address service-related issues in a timely and solutions-oriented manner
• Communicate effectively with customers, sales representatives, and internal teams via phone and email
• Monitor email inquiries throughout the day to ensure prompt, accurate responses
• Manage inbound and outbound phone communications related to order status, stock availability, and issue resolution
• Work closely with shipping and purchasing teams to support smooth execution and on-time delivery
• Resolve customer complaints, discrepancies, or errors with professionalism, empathy, and attention to detail
• Participate in team meetings and support a collaborative, accountable team environment
• Lead by example by sharing knowledge, supporting teammates, and upholding service standards

Qualifications

• Experience in the textile or materials industry
• Strong understanding of customer service operations, order management, and logistics workflows
• Demonstrated ability to work independently while contributing effectively within a team
• Experience mentoring, training, or supporting team members is preferred
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to prioritize in a fast-paced environment
• Detail-oriented with proven problem-solving capabilities to meet customer satisfaction
• Commitment to accuracy, accountability, and continuous improvement
• Ability to anticipate customer needs and follow through
• Strong interpersonal and relationship-building skills