Sales Jobs in Farmington

Job Title: Rebate Manager

Location: Southfield, MI or Skokie, IL

Position Summary

The Rebate Manager will oversee the end-to-end management of customer rebate programs within the DRiV Aftermarket business unit, ensuring accuracy, compliance, and strategic alignment with business objectives. This role is pivotal in driving profitability, maintaining strong customer relationships, and supporting commercial teams with financial insights that enhance decision-making.

Key Responsibilities:

• Oversee the full lifecycle of rebate programs, including planning, implementation, validation, and reconciliation of rebates with suppliers and customers.
• Manage monthly accruals, reporting, and analysis of rebate activity to ensure timely and accurate financial recognition.
• Review and negotiate rebate agreements, terms, and conditions to maximize business benefit.
• Collaborate with cross-functional teams, including sales, marketing, pricing, product, and legal, to ensure rebate programs support strategic business objectives.
• Monitor compliance with internal policies, contractual obligations, and regulatory requirements.
• Identify opportunities for process improvements, automation, and enhanced rebate tracking and reporting.
• Maintain comprehensive documentation of rebate agreements, approvals, and communications for audit readiness.
• Provide insights to management on trends, rebate program performance, and potential risks impacting financial outcomes.
• Support financial planning by providing accurate rebate forecasts and budget inputs.
• Train and mentor team members on rebate processes, policies, and systems as needed.

Qualifications

• Bachelor’s degree in finance, Accounting, Business Administration, or related field (MBA or CPA preferred).
• Minimum of 5 years of experience in rebate management, financial analysis, or pricing programs within a distribution, aftermarket, or manufacturing environment.
• Demonstrated experience with supplier rebates, customer incentive programs, and financial systems.
• Strong analytical skills with advanced proficiency in Excel and ERP systems (SAP experience preferred).
• Excellent communication and negotiation skills, with the ability to collaborate across multiple teams and influence decision-making.
• Proven ability to manage multiple priorities and meet deadlines in a dynamic environment
• Detail-oriented with a strong focus on accuracy and process improvement.

Key Competencies

• Strategic thinking with a commercial mindset.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving and negotiation skills.
• High integrity and commitment to ethical business practices.

The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.

Customer Service:

• Provide a positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to General Manager for follow up.
• Communicate any merchandising, cost control or sales idea to General Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.

Other Essential Requirements:

• Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
  • WINNING In business, money is the score. To win, we must perform, compete, and have fun.
  • EXCELLENCE Striving to be our best through continuous improvement and inspiration.
  • LOVE Love the people, love the work and love the results.
  • INTEGRITY Honesty, reliability, high character and ethical behavior.
  • GRATITUDE Appreciating being in the business of serving others.
  • HUMILITY A modest and respectful approach to leadership and work.
  • TEAMWORK Collaboration over control or credit; together we are Ace.

Minimum Skills, Requirements and Qualifications:

• High School or GED equivalent.
• Formal retail experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details:

$13 per hour

Equal Opportunity Employer

Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work by Activated Insights. This is the 8th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

Community Name: Sunrise of West Bloomfield

The Executive Director is responsible for overall leadership, management, and success of the community. Responsibilities include but are not limited to financial management, hiring, supervising, training, team member relations and recognition, communication, family services, resident well-being, quality assurance, and regulatory compliance. Additionally, a key component of this position is the ownership of the Sales and Marketing process to ensure maximization of revenue and our market position. At Sunrise, we pride ourselves as pioneers of the senior living industry in setting standards of excellence; we strive to provide care and services to seniors better than anyone. The Executive Director creates, in alignment with our mission and values, a positive atmosphere in the community for residents, family and friends, and all team members.

• Motivate individuals toward higher levels of performance that are aligned with the organization's vision and values.
• Communicate a clear, customer focused vision, based upon a Resident Centered Model of care.
• Model a strong belief in mission, vision, and purpose.
• Articulate clearly, in words and behavior, the Sunrise Shared Values, Principles of Service, the Sunrise Team Credo and the Leaders Serve Hallmarks.

• Build, motivate, and guide a cohesive team to complete team goals using appropriate methods and a flexible interpersonal style.
• Provide clear direction and structure for the team in order to support their success.
• Manage the talent selection process effectively by utilizing Sunrise best practices and resources.
• Embrace workforce diversity.
• Establish stretch but realistic team goals and motivates the team to work together to achieve them.
• Share important and relevant information with the team.
• Ensure consistent and timely orientation and ongoing training is delivered to team members.
• Focus on building team engagement by providing team building opportunities, addressing team member concerns, and guiding the team in conflict resolution.
• Promote the Employee Assistance Program (EAP) as a resource for team members.
• Research and resolve Hotline Call Reports timely and effectively.

• Provide feedback, instruction, and development guidance to help others excel in their current or future job responsibilities and plans and support the development of individual skills and abilities.
• Convey performance expectations and provide timely feedback to ensure performance standards are met.
• Hold effective one on one meetings with direct reports.
• Provide feedback and counsel on a continuous basis.
• Support team members' career growth by having regular development-focused conversations.
• Utilize and promote Sunrise's development programs as appropriate to prepare high-potential team members for future roles.
• Build a qualified, internal pipeline for community roles and strive to promote internal team members to key leadership positions.

• Foster a work environment that encourages people to act with integrity and treat each other and their ideas with respect, create and protect a high-trust environment by setting an example, advocate for others in the face of challenges, remove barriers to trust, and reward others for demonstrating behaviors that cultivate trust.
• Demonstrate personal integrity and set an example by being honest, keeping commitments, and behaving consistently.
• Establish and sustain trusting relationships by accurately perceiving and interpreting own and others' emotions.
• Listen and respond with empathy.
• Treat people with dignity, respect, and fairness.
• Create an environment that results in team members sharing positive feedback related to trust on annual engagement surveys.
• Encourage disclosure and facilitate an open exchange of ideas.
• Advocate for both team members and residents.
• Provide frequent and consistent communication with team, residents, and the community.

• Drive organizational and cultural changes needed to achieve strategic objectives, catalyze new approaches to improve results by transforming organizational culture, systems, or products/services, and help others overcome resistance to change.
• Identify change opportunities that lead to improved customer service, efficiencies, cost reduction, and team member engagement.
• Create momentum by explaining the purpose of change, taking action, and encouraging others to take action to improve organizational culture, processes, or products/services.
• Facilitate transition for team members by helping them overcome resistance, seeking their ideas and feedback, and demonstrating sensitivity to concerns.

• Ensure that the internal or external customer's perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities, craft and implement service practices that meet customers' and own organization's needs, and promote and operationalize customer service as a value.
• Achieve outstanding customer engagement and team member engagement survey results, realizing that this is key to achieving customer engagement.
• Lead the development and regular review of the engagement improvement plan.
• Resolve customer concerns effectively through consistent use of the problem resolution program.
• Hold consistent and effective Resident Council meetings.
• Achieve customer referrals on a regular, recurring basis and strive to be above the company average.
• Ensure that the leadership team interacts with residents.
• Maintain a commitment to say \"YES\" and the courage to say \"NO\" only when absolutely needed.
• Strive for minimal loss of residents to competitors, with a declining trend that is below company average.

• Strive for excellent quality care and service delivery and institute and ensure corrective action in a timely manner.
• Review customer and secret shopper surveys and act accordingly by instituting appropriate corrective actions in a timely manner.
• Develop a thorough working knowledge of state/provincial regulations and Sunrise policies and procedures dictated for residents and ensures compliance.
• Act as the Community Privacy Representative.
• Ensure all resident administrative files are well maintained, current, and in compliance with state/provincial regulations.
• Follow up on issues identified in the regional team site visit report.
• Follow up on mock survey process.
• Ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety.
• Provide leadership and promotion of the Sunrise Safety and Risk Management policies.
• Review all incident reports and ensures corrective actions are in place in a timely manner.
• Practice safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS), and Lockout Tagout procedures.

• Maintain monthly proactive communication with resident's family members or responsible parties via calls, care plan meetings, letters from the Executive Director, etc.
• Oversee the planning of an in-house family event monthly.
• Encourage family involvement via Volunteer Programs.
• Make self available to residents and their families.
• Ensure implementation and maintenance of a family support program.
• Ensure Family Service Meetings are happening regularly according to Sunrise policy.
• Ensure Sunrise Wellness and Resident Care systems are implemented and followed.

• Demonstrate the ability to identify and build relationships within the local area that drives business into the community, as well as effectively price the product, thereby maximizing top-line revenue growth and achieving

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.

It would be even better if you also had:

• CPA or Enrolled Agent certification
• Experience completing complex tax returns
• 5+ years of experience in accounting, finance, bookkeeping or tax
• Experience conducting virtual tax interviews that create confidence in clients
• Tax planning and audit support experience
• Sales and/or marketing experience

What you'll bring to the team...

• Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
• Generate business growth, increase client retention, and offer additional products and services
• Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
• Grow your tax expertise

Your expertise:

• Experience completing individual tax returns
• Experience working in a fast-paced environment
• Access to high speed, reliable internet
• Experience and skilled in technology (specifically MS Teams and Outlook)
• Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
• Experience utilizing effective customer service techniques
• Analytical and problem-solving skills
• Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
• High school diploma / equivalent or higher
• Must complete continuing education requirement and meet all other IRS and applicable state requirements
• Availability to work a minimum of 20 hours a week during peak tax season
• Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)

Why work for us:

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.

• Medical coverage allows eligible associate well-being programs including mental health support and coaching
• 401k Retirement Savings Plan and Employee Stock Purchase Plan
• Tax prep benefit allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
• Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.

Sponsored Job #23311

The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions.

Functional Responsibilities:

• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
• Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full.
• Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices.
• Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards.
• Supports and administers receipt and dispatch of inventory and supplies according to company policy.
• Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines.
• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in and facilitates visual directives including monthly store sets and merchandise replenishment.
• Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
• Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.

Competencies:

• Culture Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.
• Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Plans and Aligns Planning and prioritizing work to meet commitments aligned with organizational goals.
• Organizational Savvy Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
• Courage Stepping up to address difficult issues, saying what needs to be said.

Qualifications:

• High School diploma or equivalent
• Must be 18 years old or older
• Minimum 2 years prior retail or sales management experience preferred
• Excellent communication, verbal, and written skills
• Able to travel to stores throughout the district
• Excellent customer service skills
• Knowledge of administrative aspects of store operations
• Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
• Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
• Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

Are you enthusiastic about creating delicious marketing campaigns that leave a lasting impact? Do you thrive in a fast-paced, fun-loving work environment?

You are responsible for developing, implementing, and overseeing all marketing strategies for a company, aiming to promote products or services, increase brand awareness, generate leads, and drive sales by creating and executing targeted campaigns across various channels, while analyzing market trends and customer data to achieve business goals.

Requirements:

• Must have experience with food industry related Marketing.

Responsibilities:

• Develop and implement creative marketing strategies
• Manage social media platforms and online presence
• Create engaging content for various marketing channels
• Analyze marketing data and adjust strategies accordingly
• Increasing brand awareness

Qualifications:

• Proven experience in marketing or related field
• Strong communication and creative skills
• Ability to work in a fast-paced environment
• Knowledge of digital marketing trends
• Knowledge in Web design
• Knowledge in Google Ads
• Social media oversight

Benefits:

• Flexible schedule
• Employee discount
• Mileage reimbursement
• Bonus pay opportunities

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

Brand Ambassador

Location Includes: Novi, Brighton, and Ann Arbor, MI

Carbliss is a brand of SNFood & Beverage which is a family-owned and operated Ready to Drink Cocktail who stands for quality, excellence & innovation. We hire exceptional people who will lead & make learning part of their own career journey. From distribution to marketing, from sales to service, inspiration and motivation is at the core of what we do! An entrepreneurial spirit and the ability to change directions quickly is a must.

A Brand Ambassador is an individual who represents and promotes a brand with a positive and welcoming fashion. This role is crucial for building and maintaining a positive brand image and increasing brand awareness. The primary purpose of this is to do in-store samplings, with occasional samplings in bars and/or restaurants as well as all-day promotional events.

• Develop a deep understanding of the product and the brand in its entirety.
• Stay updated on the features, new releases, brand statistics and unique selling points.
• Maintain a positive and enthusiastic attitude to create a favorable impression.
• Represent the brand in a professional manner at all times.
• Adhere to any dress code or appearance standards set by the company.
• Gather customer feedback and insights to provide to the marketing and product development team.
• Communicate consumer preferences and concerns to improve the overall consumer experience.
• Efficiently and accurately report event-specific data using the Company Sampling Portal.
• Be flexible and able to handle unexpected situations or changes in plans during promotional events.
• Demonstrate consistent attendance and punctuality.
• Ability to commit to 2 Fridays & Saturdays per month

• Act as a spokesperson for the brand, embodying its values and mission.
• Engage with account managers and event staff for planning and event execution purposes to increase brand visibility.
• Engage with consumers during high priority Off-Premise sampling events at grocery stores, liquor stores, etc.
• Interact with consumers and management during on Premise events at restaurants, bars, community events, etc.
• Execute occasional event marketing for local community events.

NOTE: MUST BE ABLE TO COMMIT TO 2 FRIDAYS & SATURDAYS PER MONTH

A Brand Ambassador is a 1099 Contracted Employee.

SNFood & Beverage is proud to be an Equal Employment Opportunity Employer. SNFood & Beverage complies with all applicable laws prohibiting discrimination based on race, color, religion, sex (including gender, pregnancy, childbirth, and other pregnancy-related conditions), sexual orientation, age, national origin, physical or mental disability, citizenship, genetic information, veteran status, and any other basis protected by federal, state, or local laws.

StaffBright is seeking an experienced Mechanical Design Engineer in Wixom, MI, to support engineering operations within a fast-paced CNC machining and automation environment. This role will partner closely with proposal management, project engineers, and suppliers to design and deliver precision part-holding fixtures while helping drive innovation and efficiency across projects.

What You Will Be Doing

• Design, analyze, and deliver precision fixtures for 4-axis and 5-axis horizontal CNC machining applications, ensuring robust, repeatable, and cost-effective solutions.
• Collaborate with project teams, suppliers, and customers throughout the project lifecycle, from concept and proposal support to build and final delivery.
• Perform finite element analysis (FEA) to validate fixture designs and ensure structural integrity under machining conditions.
• Apply strong knowledge of CNC processes, workholding, clamping, and locating components to optimize fixture performance.
• Support continuous improvement initiatives, provide technical guidance, and contribute to team knowledge sharing on fixture and tooling best practices.

What We Need From You

• 3+ years of experience designing fixtures, tooling, or workholding solutions for CNC machining applications.
• Proficiency in SolidWorks for 3D modeling, assemblies, and drawings; experience with Catia is a plus.
• Strong understanding of CNC machining processes, particularly 4-axis and 5-axis horizontal milling.
• Knowledge of GD&T, tolerance stack-up analysis, and familiarity with hydraulic/pneumatic clamping systems preferred.

StaffBright – Who We Are

• StaffBright connects exceptional professionals with fulfilling opportunities in Engineering, IT, Finance, and Sales and Marketing. By partnering with industry-leading organizations, we help accelerate careers while delivering outstanding results for our clients. At StaffBright, we go beyond traditional staffing by fostering close collaboration with our clients, recruiters, and candidates to ensure talent needs are met efficiently. Our commitment to building long-term relationships and driving success sets us apart as a trusted partner in the staffing industry.

Key Responsibilities

• Act as a Proxy Product Owner representing the client’s strategic interests within a global delivery organization.
• Serve as the central coordinator for product requirements across multiple stakeholder groups, ensuring alignment between business objectives and technical delivery.
• Manage prioritization of product features and initiatives to ensure maximum business value and efficient project execution.
• Facilitate communication between global development teams, client stakeholders, and third-party vendors.
• Ensure product development aligns with enterprise architecture, governance standards, and customer experience goals.
• Guide the creation and evolution of a digital parts-commerce platform built on Adobe Commerce and AEM.
• Support program coordination across three simultaneous global delivery pods working on a large-scale eCommerce implementation.
• Evaluate stakeholder requests and make strategic product decisions to protect project scope, budget, and long-term product integrity.
• Maintain strong documentation and organization of product requirements, dependencies, and roadmap priorities.
• Collaborate closely with engineering, UX, and program leadership to deliver a high-quality, scalable commerce platform.

Required Qualifications

• 5+ years of experience as a Product Owner, Product Lead, or Strategic Product Consultant in a large, matrixed organization.
• Proven ability to influence cross-functional stakeholders and lead initiatives without direct authority.
• Strong experience acting as a client proxy in consulting, agency, or enterprise environments.
• Functional knowledge of Adobe Commerce (Magento) and Adobe Experience Manager (AEM) ecosystems.
• Experience working on complex enterprise eCommerce platforms.
• Strong communication, organizational, and coordination skills with the ability to manage multiple stakeholders and dependencies.
• Experience collaborating with third-party vendors and technology partners.
• Must be based in the Detroit metropolitan area and able to work onsite four days per week.

Preferred Qualifications

• Deep knowledge of the Automotive Aftermarket industry, including the complexities of automotive parts data such as fitment, shipping constraints, and core charges.
• Experience with motor parts, accessories, or parts-sales commerce platforms.
• Familiarity with Scaled Agile Framework (SAFe) or similar enterprise agile frameworks designed for cross-departmental coordination.
• Experience managing third-party vendors supporting automotive data, logistics, or parts distribution systems.
• Background in management consulting or digital agency environments supporting enterprise clients.

Fourgrounds General Manager – Fourgrounds Coffee Studio (Plymouth, MI)

About Fourgrounds:

Fourgrounds is a new coffee shop and creative media hub in downtown Plymouth, MI—where craft coffee meets local storytelling. As we prepare for launch, we’re hiring a General Manager to lead our team, own operations, and build a best-in-class guest experience. This is a ground-floor opportunity to grow with a unique hybrid concept.

Position Overview:

The General Manager is responsible for all aspects of store operations, from guest service and staff development to inventory management and financial performance. You’ll lead a team of baristas and front-of-house staff, while managing costs, enforcing standards, and creating an outstanding environment for customers and employees alike.

Job Responsibilities -

Front of House:

• Hire, onboard, train, schedule, and coach a high-performing team
• Motivate employees to deliver excellent service
• Provide feedback, coaching, and development to team members
• Enforce store policies and foster a positive, productive workplace
• Maintain a clean, welcoming, and well-organized space
• Address guest concerns promptly and professionally

Back of House & Operations:

• Oversee all store operations and report to ownership/corporate staff
• Manage P&L, meet sales targets, and control labor and operating costs
• Maintain accurate par levels, ordering guides, and prep sheets
• Ensure consistency in food and beverage quality, following recipes and procedures
• Keep inventory and retail coolers organized, stocked, and visually appealing
• Maintain high standards for cleanliness, organization, and health code compliance
• Oversee sanitation of workstations, tools, and storage areas
• Ensure compliance with food safety, health codes, and cash handling policies
• Reconcile cash deposits with POS system daily
• Coordinate event strategy with WDIV events team/coordinator

Administrative & Strategic Duties:

• Create, manage, and adjust team schedules; approve shift changes and fill-in for absences
• Provide insights and feedback to ownership; help manage workplace change(s)
• Manage employee relations by addressing conflict resolution, performance challenges, and fostering positive interpersonal dynamics.
• Represent and promote the Fourgrounds brand in the community
• Support cross-functional collaboration with the in-house media studio
• Coordinate store operations with local programming staff and daily broadcast of station lifestyle show
• Report performance to ownership and help implement operational improvements

Key Qualifications:

• 3+ years of experience managing a café or restaurant preferred
• Strong understanding of café operations, food safety, and customer service
• Skilled in balancing supply and demand, ordering, and inventory
• Ability to manage multiple priorities in a fast-paced environment
• Strong interpersonal, organizational and problem-solving skills
• Familiarity with coffee equipment, drinks, and café operations is a plus
• Effective leader with experience coaching and mentoring teams professionally
• Proficiency in POS systems and basic financial reporting
• Skill in maintaining detailed communication and organization in restaurant industry
• Positive and enthusiastic attitude
• Experienced in managing budgets, costs, and business metrics (sales, labor, profitability, etc.).
• ServSafe or food safety certification (or willingness to obtain)
• Ability to work full-time including early mornings, evenings, weekends and holidays.

Location & Schedule:

• Location: Downtown Plymouth, MI
• Schedule: Full-time (Includes mornings, evenings, weekends, and holidays)

No Phone Calls Please

Fourgrounds Coffee is an Equal Opportunity Employer. In addition to complying with the requirements of federal law, Fourgrounds Coffee will comply with applicable state and local laws prohibiting employment discrimination. Any offer of employment is conditional upon the successful completion of a pre-employment drug screening, investigative background check, employment/education verifications and reference checks.