Sales Jobs in Clarence

45 positions found

Sales Manager
✦ New
Salary not disclosed
Buffalo, NY 3 hours ago

AP Executive Staffing (APX) is partnering with a well-established organization to hire a Sales Manager to lead and grow a high-performing sales team within a retail sales environment in the Buffalo area.


This is a hands-on leadership role for someone who enjoys a fast-paced sales setting and wants the opportunity to build and develop a strong sales department. This individual will oversee the current team while helping expand the function as the business continues to grow.


We are looking for someone who brings energy, personality, and leadership to the team. The right person is outgoing, motivated, and naturally creates momentum within a sales organization.


Key Responsibilities

• Lead and manage the sales department and sales staff

• Recruit, hire, and train additional sales personnel as the department grows

• Create accountability within the team and maintain strong sales processes

• Ensure consistent follow-up with leads, prospects, and past customers

• Drive outbound contact with customers and prospects to generate new opportunities

• Monitor department performance and maintain visibility into sales metrics and P&L

• Partner with leadership on sales strategy and department growth initiatives

• Participate in marketing discussions and initiatives that support the sales team

• Organize and support promotional events and customer engagement initiatives

• Coordinate product preparation and showroom displays for events

• Attend and help lead events alongside the team when needed

• Maintain a strong focus on customer experience throughout the buying process


Qualifications

• 5+ years of sales management experience within a retail or dealership environment (automotive, RV, equipment, or similar)

• Proven ability to lead, develop, and motivate a sales team

• Self-starter who drives results and takes initiative

• Strong communication and leadership skills

• Highly organized with the ability to manage multiple priorities

• Experience with CRM systems and sales reporting tools

• Understanding of sales performance metrics and basic P&L management


Compensation

This position offers a base salary starting at $75,000, plus commission and performance-based bonus opportunities.

Not Specified
Account Executive, Membership Sales
✦ New
Salary not disclosed
Buffalo, NY 4 hours ago
Account Executive, Membership Sales

The Account Executive (AE), Membership Sales actively sources and builds relationships with current and prospective Buffalo Sabres and Buffalo Bandits fans. AEs will be trained to identify the needs of customers and provide recommendations for ideal game and event experience at KeyBank Center. AEs will sell tickets for all events, handle customer service inquiries, and provide outstanding customer service for all patrons.

Duties & Responsibilities

  • Sell new full season ticket membership, partial plans, group outings, and single game suite rentals
  • Meet and/or exceed annual sales goals as provided by Ticket Operations Leadership
  • Prospect and source potential clients in the Greater Buffalo Area
  • Make a minimum of 70 outbound phone calls per day
  • Proactively identify new leads through referrals, networking, and prospecting businesses
  • Maintain accurate and detailed records of all current client and prospects within CRM system
  • Provide excellent customer service to prospects and current clients at all times
  • Active involvement in the community to continually build sales pipeline
  • Assist in Season Ticket Member (STM) retention programs
  • Respond to incoming phone calls to be sure they are answered quickly and efficiently
  • Handle problems during events and solve problems to customer's satisfaction
  • Maintain a functional and organized workspace
  • Maintain a level of knowledge of programs and events to adequately assist customers
  • Assist in bulk mailings to STMs or other ticket purchasers
  • Other duties as assigned

Minimum Qualifications for the Position

  • Minimum of 1-3 years of sports sales experience
  • Bachelor's degree preferred
  • Proficient in Microsoft Office products (Outlook, Word, Excel). Experience with TicketMasters, Archtics, KOR CRM system(s), a plus.
  • Strong organizational, time management, and problem-solving and decision-making skills
  • Excellent oral and written communication skills
  • Ability to work non-traditional hours including nights, weekends, and holidays as needed.

Compensation

The base hourly rate for this role is $16.83. Based on a 40-hour work week this would equate to $35,000 annually. Account Executives, Membership Sales will earn 3% commission on new sales and may receive a cumulative revenue bonus upon hitting net sales targets.

Benefits & Incentives

  • Medical Plans: Comprehensive and affordable medical plans; supplemental vision care, dental care, life insurance coverage, fully paid, short and long-term disability and life insurance coverage.
  • Investments: 401(k) with employer matching; annual discretionary defined employer contributions
  • Paid Time Off: Paid Volunteer Days
  • Sabres Experience: (up to 4) Comp tickets to Buffalo Sabres, Buffalo Bandits, Rochester Americans when available
  • Wellness: Annual Health & Wellness fair, monthly wellness initiatives including but not limited to lunch & learns, fitness classes and challenges.
  • Sabres Family: many annual social events for employees and their families to enjoy, including various holiday parties and activities. DEI committee with annual initiatives, ERG (Employee Resource Groups), Community Volunteer opportunities and more.

Hockey Western New York, LLC is an Equal Opportunity Employer

Not Specified
Apply Now! Store Associate #214 Penora
✦ New
Salary not disclosed
Depew, NY 4 hours ago
Pay Rate Starting at: $16.00/ hr Rates of pay are determined by previous experience and labor contract seniority.
SUMMARY
Tops Markets is accepting applications for current and future part-time openings. A brief description of each department is listed below. Tops has a history of promoting from within and all full-time positions are posted internally first, so a part-time position could lead to a long career with us if you possess the drive, motivation and desire to help our customers.
When you complete the application you can list two departments that interest you and/or select \"any department\" if you are willing to work anywhere in the store. If we have hiring needs and you are selected for an interview, we will contact you by phone, text or e-mail. Thank you for your interest in employment with Tops Markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Front End - The front end is the final point of contact with our customers. As a cashier or cart clerk, your most important responsibility is to make a positive, friendly and lasting impression on our customers.
Bakery - You will slice, price, package, and display baked goods and ensure product is stocked, rotated, stored properly.
Pharmacy - If you have a passion or interest in helping to provide health-related services, a pharmacy technician may be the perfect position. You will retrieve medications from shelves, count or pour medications, label containers, properly price prescriptions, enter customer data into the computer, keep accurate records, and complete pharmacy related paperwork, as well as maintain security of controlled substances and ensure ordered are placed and supplies are stocked.
Deli/ Carryout Cafe - You will fulfill customer requests for deli and/or prepared foods products (i.e. ready-made meals, packaged salads, pizzas, subs, etc.), slice deli meats/cheeses to order, prepare product for cases, ensure product is properly stored, rotated, and displayed.
General Merchandise -You will ensure that product on the shelves is stocked and ready for customer purchase. You'll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored. The General Merchandise department includes first aid items, non-food items and rotating seasonal products as well!
Grocery - You will ensure that product on the shelves is stocked and ready for customer purchase. You'll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored.
Meat - You will ensure our meat departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the meat case and help answer their meat questions. We also feature \"Real Meat Real Butchers\" and if you are a certified meat cutter or apprentice, you would ensure that the best cuts of meat are available to our customers, receive, process, cut, and trim meat products as well as package, tie, wrap, weigh, price and label them to get them ready for our customers to purchase.
Produce - You will ensure our produce departments are stocked, product is properly stored, rotated, watered as needed, process, wrap, slice, weigh, package product to ensure it's ready for our customers to purchase, and fulfill customer orders for fruit or vegetable platters, baskets, etc.
Seafood - You will ensure our seafood departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the seafood case and help answer their seafood questions.
MINIMUM QUALIFICATIONS
Must be able to read, write and communicate effectively with customers and fellow associates.
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.
Not Specified
Early Talent - 2026 - D69 NY West - Store Leadership Trainee
✦ New
🏢 Kohl's
Salary not disclosed
Buffalo, NY 4 hours ago
Store Leadership Trainee Program

As a Store Leadership Trainee (SLT), you will participate in a structured training program to prepare you for the role of Merchandising Manager or Operations Manager (Assistant Store Manager) at a Kohl's store. During the Store Leadership Trainee Program (SLT Program), you will learn aspects of what it takes to run a successful, thriving business, from Human Resources, Operations, Merchandising, Team Development, Omni-channel Management and more.

Those new to Kohl's will train for 8 weeks, while internal participants may train for a shorter period of time. Kohl's offers trainee start dates in February, May and July based on business needs.

Following the SLT Program

At the end of the SLT Program, Kohl's, in its sole discretion, will determine if there is an opportunity to continue employment as a Merchandising Manager or an Operations Manager (Assistant Store Manager). Kohl's may consider factors such as performance, availability and its business needs. The career path of a Store Leadership Trainee is: SLT, Assistant Store Manager, Store Manager, District Manager.

What You'll Do

  • Discover Kohl's store structure, areas of ownership and team responsibilities
  • Learn all store operations and processes
  • Engage in daily hands-on experiences including in-store merchandising, visual standards and continual product movement
  • Work closely with a Coach, Mentor and HR Business Partners to learn how to effectively lead, motivate, and drive engagement among a team
  • Join weekly touch bases with the Store Manager to recap the prior week's training, align on the new week, share feedback and connect on needs
  • Lead with a customer-first mindset, demonstrate integrity and accountability, be a creative problem solver and foster an empathetic and inclusive culture
  • Cultivate business acumen skills and learn how to make operationally sound business decisions
  • Participate in dedicated programming to strengthen development and gain exposure to Kohl's leadership
  • Analyze sales and market trends to drive profitability while maintaining a strong customer-first mindset
  • Support schedule execution, sales projections and payroll management
  • Participate in Leader on Duty shifts to provide a Customer First experience

What Skills You Have

  • Associate's or Bachelor's degree required (or expected completion within approximately 3 months of starting the SLT Program)
  • Less than 18 months of retail management leadership experience
  • Flexible schedule, work hours will be based on business needs; must be available nights and weekends
  • Highly adaptable and self-motivated
  • Must be 18 years of age or older
  • Great verbal/written communication and interpersonal skills
  • Excellent decision-making and problem-solving skills
  • Ability to make quick decisions and resolve conflicts
  • Effective verbal and written communication skills
  • Ability to work independently and as part of a team
  • Strong analytical skills and superior critical thinking skills
  • Strong people management skills and ability to develop talent
  • Flexible availability, including days, nights, weekends, and holidays

Pay Range: $0.00 - $26.00

Kohl's offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl's partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).

internship
Buffalo Sales Representative
✦ New
Salary not disclosed
Buffalo, NY 4 hours ago
Buffalo Sales Representative

GMS, one of the country's leading PEOs, is looking for high energy individuals with aggressive hunting skills to join our Outside Sales Team.

What's in it for you:

  • Base Salary between $50,000-$65,000 commensurate with location and experience.
  • Competitive Commission Structure - Uncapped + Residual!
  • First Class training program Leadership Academy Program in place for Promotional Opportunities!
  • Mileage Reimbursement
  • Benefits Medical, Dental, Vision, 401(k), Short Term Disability, Long Term Disability, etc.
  • Hybrid + Flexible Scheduling can be earned with tenure and performance
  • Personal Reimbursement Programs
  • No assigned territories openly call within your region!

Who are you?

  • Are you a driven individual that thrives in an entrepreneurial environment? Here at GMS, our Outside Sales Reps are hunters who have the ability to own and run their own book of business.
  • Would you like to use your skills and abilities to control and plan for your future? Our Sales Team has the ability to write their paycheck with an uncapped, residual commission structure.
  • Are you looking to bring your sales skills to a new arena/industry? Come and join us for a two-week training program teaching you all of the in's and out's to be successful here.
  • Is it important for you to receive recognition for your hard work? We recognize our sales team through incentive trips, company sales awards, and an opportunity to become a leader one day through our Leadership Academy training program.

What does an Outside Sales Representative do?

  • Prospect new business and handle the sales process from cold call to contract
  • Meet with top level decision makers to present and educate them on the various services we offer to help make their businesses Simpler, Safer, and Stronger!
  • 100% B2B Sales/New Business Development
  • Daily cold calling to hunt new prospects
  • Conducting introductory in-person meetings with potential clients
  • Proposing the constructive solution to best fit the clients' needs/wants
  • Working towards and exceeding your sales quota

What is a PEO?

  • A Professional Employer Organization (PEO) is a multi-service-providing partner that allows companies to focus on growing their business by outsourcing the management of payroll and tax administration, employee benefits, workers' compensation insurance, and human resources to a team of experts.
  • The PEO industry is an $176+ billion dollar industry, with an average annual growth rate of 14%
  • Between 2 and 3 million people are covered under a PEO arrangement in the United States

Why GMS?

People don't necessarily buy what you do, they buy WHY you do it. GMS is passionate about small businesses having started off as one back in 1996 in Richfield, OH with only a few employees. Fast forward to today and we have over 500 employees in 25 offices across 18 states nationwide. We take pride in building and maintaining quality relationships with our customers as we help them grow their own business exponentially just as we did by allowing them the time and energy to focus solely on reinvesting in themselves.

We are committed to providing opportunities for upward mobility from within to those who understand the value small business brings, who are driven to succeed and who care about the relationships they build. Join the GMS team today, build relationships, seek growth and experience a truly family oriented workplace culture!

Group Management Services is an Equal Opportunity Employer

Work Schedule
  • Monday to Friday
  • 8 hour shift
  • Day shift
Supplemental Pay
  • Commission pay
  • Bonus pay
  • Supplemental income
  • Other
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) matching
  • Referral program
  • Paid training
  • Mileage reimbursement
  • Other
Not Specified
Apply Now! Store Associate #207 Robinson Rd
✦ New
Salary not disclosed
Buffalo, NY 4 hours ago
Store Associate #207 Robinson Rd

Tops Markets is accepting applications for current and future part-time openings. A brief description of each department is listed below. Tops has a history of promoting from within and all full-time positions are posted internally first, so a part-time position could lead to a long career with us if you possess the drive, motivation and desire to help our customers. When you complete the application you can list two departments that interest you and/or select \"any department\" if you are willing to work anywhere in the store. If we have hiring needs and you are selected for an interview, we will contact you by phone, text or e-mail. Thank you for your interest in employment with Tops Markets.

Front End The front end is the final point of contact with our customers. As a cashier or cart clerk, your most important responsibility is to make a positive, friendly and lasting impression on our customers. Bakery - You will slice, price, package, and display baked goods and ensure product is stocked, rotated, stored properly. Pharmacy - If you have a passion or interest in helping to provide health-related services, a pharmacy technician may be the perfect position. You will retrieve medications from shelves, count or pour medications, label containers, properly price prescriptions, enter customer data into the computer, keep accurate records, and complete pharmacy related paperwork, as well as maintain security of controlled substances and ensure orders are placed and supplies are stocked. Deli/ Carryout Cafe - You will fulfill customer requests for deli and/or prepared foods products (i.e. ready-made meals, packaged salads, pizzas, subs, etc.), slice deli meats/cheeses to order, prepare product for cases, ensure product is properly stored, rotated, and displayed. General Merchandise -You will ensure that product on the shelves is stocked and ready for customer purchase. You'll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored. The General Merchandise department includes first aid items, non-food items and rotating seasonal products as well! Grocery - You will ensure that product on the shelves is stocked and ready for customer purchase. You'll also help create and maintain product displays throughout the store, and ensure the backroom is organized and product is properly stored. Meat - You will ensure our meat departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the meat case and help answer their meat questions. We also feature \"Real Meat Real Butchers\" and if you are a certified meat cutter or apprentice, you would ensure that the best cuts of meat are available to our customers, receive, process, cut, and trim meat products as well as package, tie, wrap, weigh, price and label them to get them ready for our customers to purchase. Produce - You will ensure our produce departments are stocked, product is properly stored, rotated, watered as needed, process, wrap, slice, weigh, package product to ensure it's ready for our customers to purchase, and fulfill customer orders for fruit or vegetable platters, baskets, etc. Seafood - You will ensure our seafood departments are stocked and product is properly stored, rotated, weighed, labeled, displayed, fulfill customer requests for product from the seafood case and help answer their seafood questions.

Must be able to read, write and communicate effectively with customers and fellow associates.

Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.

Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.

Not Specified
Food Service Worker
✦ New
Salary not disclosed
Depew, NY 4 hours ago
Schedule: Part time
Availability: Morning, Afternoon, Evening (Includes Weekends).
Age Requirement: Must be 18 years or older
Location: Depew, NY
Address: 651 Dick Road
Pay: $16.50 - $17 / hour
Job Posting: 02/22/2026
Job Posting End: 03/18/2026
Job ID:R0273183

how youll make the difference

Our customers choose Wegmans for the helpful people in our stores, help with delicious meals, and the freshest ingredients. As a member of our Restaurant Foods team, you are at the heart of helping people make great meals easy. In this role, youll help educate our customers about the exceptional ingredients and products we offer and work as part of a team to create high quality products. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you!

what will you do?

  • Build relationships with customers and provide incredible service by addressing their needs in a timely and effective manner
  • Cut, prepare, and serve a variety of hot and cold foods to customers
  • Prepare, package and assemble meals
  • Help to maximize sales potential by using effective and proper procedures for food preparation, storing, rotating, stocking, and merchandising prepared items

At Wegmans, weve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*

  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with a 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

+

At Wegmans, weve always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.

Comprehensive benefits*
  • Paid time off (PTO) to help you balance your personal and work life
  • Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
  • Health care benefits that provide a high level of coverage at a low cost to you
  • Retirement plan with a 401(k) match
  • A generous scholarship program to help employees meet their educational goals
  • LiveWell Employee & Family program to support your emotional, work-life and financial wellness

Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.

*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.

Not Specified
Territory Sales Representative
✦ New
Salary not disclosed
Buffalo, NY 3 hours ago

Quikrete, the leading producer of packaged concrete and related products, is looking for a Territory Sales Representative for the Buffalo NY market to represent its’ SPEC MIX brand of masonry and stucco commercial products. This position will be responsible for calling on contractors and dealers in the masonry and stucco supply channel as well as working with architects and engineers on product specification. We are willing to train the right candidate who demonstrates professionalism, and a commitment to learn the role and operate successfully in a team environment. If you are a self-starter and work independently, you are in the right place.


Why apply?

· Competitive wages

· Opportunities for skill development and advancement

· Company provided benefits: Medical, Dental, Vision, disability, Company paid life and disability benefits, paid vacation, and 401K.


About the Role

The Territory Sales Representative will work closely with the Operations team in addition to connecting and building relationships with contractors and distributors.

Responsibilities:

· Visit varying job sites

· Lead effective product presentations and demonstrations (train – how to use products)

· Attend local and national construction shows as needed

· Create product forecasts (both weekly and annually) and delivery schedules.

· Overnight travel as needed

· Create new business connections as well as maintain and grow existing business


About You

The ideal candidate must be passionate about the work and have the ability to build close relationships with key decision makers and influencers in the industry.


We Require:


· 3 - 5 years sales/marketing experience.

· Bachelor's degree preferred

· Must have valid driver’s license and acceptable motor vehicle record

· Experience in the construction materials industry is preferred

· Ability to lift or carry 80 lbs.

· Basic computer skills and proficiency in Microsoft Office programs are required



About Us

Each day brings new challenges at Quikrete, and we make sure you are prepared for it all. Our dedication to continual improvement and hands-on training gets you ready for the many new experiences and challenges that you'll face. We offer:

· A friendly and positive work environment, with a welcoming and supportive team.

· Continuous training and opportunities for advancement.

· A company dedicated to continuous improvement.


The QUIKRETE Companies, LLC is an Equal Opportunity Employer and not an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Not Specified
Installation Manager
✦ New
Salary not disclosed
Cheektowaga, NY 1 day ago

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

PURPOSE AND SCOPE

To manage the Service Department within an assigned area to ensure customer expectations are exceeded in the maintenance, repair, and service of equipment whilemaintainingacceptable profitability. Note, in smaller assigned areas this position may be combined with the InstallationSupervisor, andstill referred to as "District Service Manager", while those responsibilities would be included with these.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • Maintain a staffed, trained service team that works safely and efficiently.

  • Ensure customer expectations are exceeded in the maintenance, repair, and service of equipment.

  • Exceedbudgetedtargets for profitability.

  • The position mustmaintainup-to-date technical knowledge on all products sold by the district as well as major industry trends and competitive products.

  • This positionis responsible forbuilding a strong Service Team.This includes forecasting personnel needs to assure sufficient staff is available to meet demand while keeping overtime costs within acceptable parameters, and screening and hiring new Service Technicians.

  • This position is responsible for ensuring that all Technicians are trained, including initial as well as ongoing training, and ensuring progress in completing the Technician Training Standard and movement through the ASAPP levels of development.

  • This positionis responsible formanaging the safety of all Technicians.This includes ensuring initial and periodic safety training, ensuring that all Technicians have proper, functioning safety equipment, periodic inspections of equipment and safety audits, and enforcing safety policies and compliance with applicable occupational safety and health regulations.Should an accident occur, this positionis responsible forcompleting the proper documentation, investigating the accident, and takingappropriate steps(including corrective action, ifwarranted) to minimize future risks.

  • This positionis responsible forenforcing all Company policies and performance standards. This includes making all employees aware of these policies throughan effectiveorientation, communicating changes, setting expectations for performance, and holding employees accountablethrough the use ofcorrective action as appropriate.

  • This positionis responsible fordeveloping Technician Team Leaders in their roles and developing them to be ready for future opportunities within the Company.

  • In addition to managing Arbon employees, the District Service Manager has secondary responsibility for supporting the installationportionof the business, including help with non-major projects (handled by Regional Project Managers or Installation Manager) and for the effective use of subcontractors and any required union labor.This includes helping to find new subcontractors or sourcing union labor, as needed, certifying, training and developing subcontractors, and managing the performance of allthird partylabor, and lend Service employees to Installation as directed, and working with the Installation Manager to coordinate Installation Technicians supporting the service operations, as needed.

  • This positionis responsible formonitoring andidentifyingperformance problems in service personnel and for taking a proactive approach to correcting negative behaviors.At a minimum, this positionis responsible forconducting 2 performance reviews with all direct reports each year.As part of the performance appraisal process, the incumbent will work with each employee in setting performanceobjectivesat the beginning of each year, or when the employee joins the company.

  • The incumbentis responsible forinstilling a team atmosphere among the members of the service department and acrossfunctionalline.The incumbent will work in concert with the District Operations Manager, District Sales Managers, Installation Managers/Regional Project Managers, Administrative Managers, and Technician Team Leaders in developing and implementing strategies that will maximize synergies between functions and promote teamwork.

  • This positionis responsible forfleet management of the service vehicles, ensuring proper maintenance is conducted and that each Technician has a safe vehicle thatcomplies withapplicable regulations.

  • This position works with theSenior ServiceManager or VPGM to establish proper inventory levels within on each service truck and in each storage facility; develops processes and procedures to ensure that these levels are maintained; and manages the Technicians, Team Leaders, andAdministrativepersonnel to ensure these levels are maintained without accumulating excess inventory.

  • Working as a team with Administrative and Sales personnel and with customers, this position assists in resolving outstanding collections issues and minimizing the aging of Accounts Receivable.

  • This positionis responsible formanaging allservice relatedexpenses, including labor, supplies, materials, and travel costs.The Service Manager reviews financial reports monthly,identifyingareas of good and poor financial performance, trends, and ways to improve profitability.

  • This position will work with Service Coordinators, Service Administrators, and Technician Team Leaders to ensure the efficient scheduling of all maintenance, repair, and service work in the district that results in maximizing service profits while exceeding customer expectations fortimelyservice.

  • This position ensures the quality of work by all Technicians by ensuring effective training, regular quality audits, and periodic spot-checks.

  • This position serves as a resource to the sales staff byassistingwith the technical aspects of sales.

  • This position will also serve as thepointperson for any customer having a technical question on our product or aservice relatedquestion.

  • Other Duties Assigned

EDUCATION and/or EXPERIENCE

The successful individual willpossess:

  • Bachelor's Degree or equivalent from four-year college or technical school; or three or more years related experience and/or training; or equivalent combination of education and experience. Background in construction management preferred. Anin depthknowledge of Rite-Hite products isrequired. Must be able to read and understand all documentspertaining toproject planning. CADproficiencyhelpful.

KNOWLEDGE / SKILL REQUIREMENTS

The idealindividualwilldemonstrate:

  • Ability to read and interpret documents such as safety rules,operatingand maintenance instructions, and procedure manuals. Ability towriteroutine reports and correspondence. Ability to speak effectively before groups of customers or employees oforganization.

  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.

SUPERVISORY RESPONSIBILITIES:

The Service Manageris responsible forprofitably managing a service business with up to 30 employees in 2-5 service zones. Carries out supervisory responsibilitiesin accordance withthe organization's policies and applicable laws.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

The hiring range for this position in USA-NY-Cheektowaga is $84,800.00-$127,050.00 per year based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus opportunity may be provided as part of the compensation package, in addition to the full range of benefits including medical, dental, life, and vision insurance, disability, a 401(k) plan, profit sharing, and PTO/vacation.
Not Specified
Service Tech 1
✦ New
🏢 Rite-Hite Company
Salary not disclosed
Cheektowaga, NY 1 day ago

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Job Description:

Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Required Experience:

Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

  • Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

  • Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

  • Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Not Specified
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