Sales Jobs in Cheviot, OH

Position Summary

The Office Operations Coordinator supports the daily administrative and operational functions of the organization to ensure an efficient, organized, and productive work environment. This role coordinates office logistics, corporate events, travel arrangements, vendor relationships, and technology support while providing administrative assistance to executive leadership.

Serving as a central operational resource, the Office Operations Coordinator works closely with Sales, Operations, and leadership to support internal processes, maintain office systems, and facilitate key administrative initiatives.

Key Responsibilities

Office Operations & Administration

• Support daily office operations to maintain an organized and efficient workplace environment.
• Manage office supply inventory and coordinate ordering as needed.
• Maintain office organization and administrative procedures.
• Coordinate workspace logistics including office setup and equipment needs.

Facilities & Property Coordination

• Coordinate office facility needs including security access, locks, office equipment, and workspace maintenance.
• Serve as liaison with property management regarding office-related matters.
• Track and coordinate service requests related to office facilities and equipment.

Technology & Vendor Support

• Maintain relationships with IT vendors and technology service providers.
• Assist with coordination of office technology needs including hardware, software platforms, and employee system access.
• Support administration of internal software platforms and monitor vendor subscriptions and renewals.

Travel & Expense Coordination

• Coordinate travel arrangements for Sales and Operations teams including flights, lodging, and related logistics.
• Track travel expenses through Expensify and maintain accurate documentation.

Corporate Events & Employee Engagement

• Plan and coordinate corporate events, meetings, and company functions.
• Lead and manage the BAI Social Committee, including planning and organizing employee engagement activities and company events.
• Assist with administration of employee recognition platforms such as Motivosity.

Communication & Administrative Support

• Manage the company’s primary phone line and administer the RingCentral platform.
• Route incoming communications and provide general administrative support to staff.

Executive Support

• Provide administrative and logistical support to C-level executives.
• Assist with scheduling, meeting coordination, and special projects.

Cross-Department Support

• Provide operational support to Sales and Operations teams.
• Assist with internal initiatives and projects that support business operations.

Benefits include a competitive base salary, being part of a growing company, as well as a competitive and comprehensive benefits package including 401k, attractive healthcare coverage, dental, vision, and employer-paid life insurance, ample paid time off, and a hybrid work schedule.

Sales Enablement, Market Manager

Location: Cincinnati OH or surrounding area

Asurion is a global leader in technology protection and support solutions. From lost, stolen, and damaged wireless handsets to malfunctioning computers, gaming systems, and more, Asurion provides worldwide best-in-class premier support, service, repair, replacement, and delivery. This position resides in the Customer Solutions team focused on any customer facing solution from processing claims to technical support.

POSITION OVERVIEW:

The Sales Market Manager is responsible for building and growing productive relationships across the Field Sales Channels to achieve and exceed assigned sales targets and company initiatives. Acting as a sales enabler, the Sales Market Manager will improve the performance of UBREAKIFIX stores and the Delivery Expert Setup channel through proactive email, zoom, and in-person support within their geographic market. Through the establishment of operational partnerships, support will include the development of revenue/sales strategies, field training of experts, leadership coaching, data interpretation, accountability conversations, and driving the excitement of a sales culture. This position will also work other internal cross-functional areas to identify growth opportunities and process improvements.

This role requires a valid driver's license and up to 4 days of weekly travel to uBreakiFix stores and Forward Stocking Locations within your region using a reliable personal vehicle (mileage reimbursed). Air travel and overnight stays may be required.

ESSENTIAL JOB SKILLS/DUTIES:

• Effectively develop and maintain relationships to guide and impact behavioral changes, drive sales incentives and contest and set site expectations

• Partner with Sales Enablement leadership to understand organizational priorities, create onsite coaching plans priorities to drive store change or policy reinforcement

• Adhere to general standard operating procedures for onsite visits

• Provide guidance on policy and procedures as well as best practices

• Serve as an Expert sales coach guiding practice sessions and role plays, observing real-time interaction and provide In the Game Feedback

• Meet or exceed a diverse set of goals and matrix developed based on organizational goals

• Identify opportunities within the customer interaction experience and partner with sales leaders to conduct training as needed

• Serve as the primary Asurion voice for assigned sites with the ability to provide readouts daily and adhoc readouts on current site state

• Partner with stakeholders to resolve problems and remedy issues as they arise

• Ongoing communication with key team members on site progress

• Administrative tasks such as managing travel and expense reports timely and in adherence with outlined company and team guidelines

SKILLS:

Technical skills:

• Expert experience with the Serve, Solve, Sell approach

• Excellent working knowledge of the Microsoft Office Suite

• Exceptional public speaking, interpersonal, and skilled in written communication

• Comfortable with a great deal of self-governing and ambiguity; able to continue to complete work and drive results in such an environment

• Ability to guide stakeholders and provide pertinent information to make informed decisions

• Ability to handle frequent and sweeping change in a fast-paced environment

• Ability to work successfully as a co-located team with both Asurion and client employees

• Self-starter and can work autonomously with little supervision.

• Ability to work a flexible schedule inclusive of holidays, nights and weekends.

• Ability to travel over 75% of time; including air travel and car rental

• Maintains a current driver’s license in good standing

Soft/Leadership skills:

• Active listener; strong communication - verbal and nonverbal

• Probes; good analysis; solves more detailed problems

• Manages time; self-directed in most work areas; assists others

• Builds relationships with teammates and establishes relationships with key stakeholders

• Detailed understanding of the products and services offered.

• Adaptable to change; can help support others through change

• Contributing team member and leverages relationships to advance work

• Provides peer to peer feedback and coaching to new team members

• Inspires peers through engagement, team support and continuous improvement.

• Accountable for own performance and supporting efforts of team, acting with a customer first mindset.

EDUCATION AND EXPERIENCE:

Preferred Education and Experience

• Prefer a minimum of 6 months of previous experience in retail technology, sales, customer service or related field

• Prefer a minimum of 6 months of experience using smart technology products

LICENSES / CERTIFICATIONS:

Required Licenses/Certifications

• Maintains a current driver’s license in good standing

TRAVEL REQUIREMENTS:

Travels: Yes

Percent of time: 75%

Overnight required: Yes

NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.

THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

• Own measurement for Supply Chain root causes (charter metrics); analyze forecast bias/error vs sales, store orders vs replenishment plan, on-hand adherence to minimum stock, and inventory sufficiency to plan
• Collaborate on Supply Chain dashboards and recurring reports to deliver daily/weekly sufficiency reports by DC, planned vs actual inventory variance, and consumption/forecast consumption accuracy reporting
• Identify and quantify insufficiency drivers; analyze recurring failures across warehouses, vendors, and commodities; isolate systemic vs event-based causes (capacity constraints, vendor cuts/late deliveries, short buys/late PO release, promo lift/baseline misalignment, item setup/parameters)
• Support recovery execution forums; provide inputs for "insufficient POV & commodities" reviews, quantify OvS impacts by division, and track recovery actions (including coordination needs such as "hot loads")
• Prepare vendor/merch escalation analytics; develop evidence packages to trigger escalation mechanisms for vendor-related issues (service failures, MAP/allocation constraints, substitution/deactivation impacts)
• Support ORAD, OTIF transition; ensure new OTIF reporting logic is clean and can be ingested into the Executive Scorecard
• Support assortment/DC slotting analytics; analyze impacts of minimum store count thresholds on DC efficiency and shelf holding power
• Monitor data quality and parameter governance; identify item setup/system parameter issues and recommend controls to reduce manual overrides and improve new item forecast calibration

• Advanced Excel and Power BI skills; strong SQL proficiency; R or Python preferred
• Experience analyzing forecasting, inventory planning, replenishment, and warehouse performance metrics
• Ability to translate complex supply chain drivers into clear, actionable recommendations
• Strong data quality mindset and experience establishing measurement logic and governance controls
• Demonstrated ability to work independently and with cross-functional teams
• High level of interpersonal skills to work effectively with Supply Chain, Merchandising, and Retail Operations stakeholders

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

The primary purpose of the Assistant Store Manager is to assist the store manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential duties and responsibilities include:

• Responsible for overall quality and performance of the retail store staff.
• Ensures compliance of all company policies and procedures.
• Models effective leadership to gain commitment to store goals and training standards.
• Assist with the recruitment, selection and training and development of store personnel.
• Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
• Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
• Assist Store Manager with monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Supports the training of all employees in suggested selling and merchandising techniques.
• Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
• Assists in the completion of accurate and regular merchandise inventory counts.
• Performs other duties as may be assigned.
• A standard work week not to exceed 40 hours.
• Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.

Qualifications:

• Requires a minimum of one (1) year in retail management.

Skills and knowledge requirements include:

• Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.
• Working knowledge of Microsoft office products is required.
• Willing to work in multiple stores in the assigned district.

Physical requirements include:

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
• Must have reliable transportation.
• Must be willing to travel via car, plane or train.

Compensation:

Assistant Manager pay range: $15.25 - $17.25 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401K plan. Full time roles will be eligible for medical, dental, vision, and company-paid time off.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.