Information Technology Jobs in Spring Grove Indiana

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

Responsibilities:

Technicians will be the "face of IT", working directly with client resources to address computer issues, questions and concerns. Technicians will proactively work with customers to create world class digital user experience, whether in the office, traveling internationally or ensuring uninterrupted service/support for submission success. Work will focus on improving productivity through proactive identification/remediation of potential hardware issues, leveraging data analytics to determine areas of focus, and proactively ensure devices meet security standards (patches, driver updates, supported app levels, etc.). . IT On Point technicians are the primary point of contact for hardware, operating systems, and enterprise applications, new hire onboarding, accessory assistance and users' adoption of new and upcoming IT initiatives and services. This role is 100% onsite 5 days a week. You will be rotating between our 3 Indianapolis sites (Corporate, Client Technology Center-North and Client Technology Center-South)

• As a key contributor to this team, you will bring your high learning agility and end user/customer service skills to understand the critical business processes that enable productivity through technology.

• You will bring your technical and customer experience to troubleshoot technical issues when they arise.

• With your curiosity of all things technical and willingness to drive change, you will work with peers and customers to improve the digital user experience across Client.

• Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

• Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

• Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

• Basic understanding of multiple operating systems (Windows, Mac, iOS)

• Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

Qualifications:

High School Diploma/GED Qualified candidates must be legally authorized to be employed in the United States. Client does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

• Completed Apple Certifications: CompTIA A+ and Apple Certified Support Professional

• Completed Microsoft 365 Fundamentals Certification

• Previous Help desk experience

• Previous Customer Service experience

Comments/Special Instructions

This is an onsite position with occasional travel to client other sites within Indianapolis which is in a 10 mile radius.

JOB TITLE: CX Experience Architect

LOCATION: Indianapolis, IN

INDUSTRY: Banking

JOB DESCRIPTION:

We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.

The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.

RESPONSIBILITIES:

Journey Design & Experience Development

• Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
• Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
• Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.

Omnichannel Orchestration

• Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
• Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
• Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.

Measurement & Continuous Improvement

• Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
• Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
• Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.

Collaboration & Communication

• Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
• Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
• Present experience strategies and design rationale clearly to both technical and non-technical audiences.
• Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
• Provide guidance and coaching to cross-functional partners on CX best practices.

REQUIREMENTS:

• 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
• Proven experience designing and optimizing customer journeys across digital channels.
• Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
• Strong analytical skills with the ability to translate data insights into actionable strategies.
• Excellent written and verbal communication skills with strong presentation abilities.
• Experience planning and interpreting usability tests and A/B testing.
• Ability to support experience decisions using data and research insights.
• Growth mindset and willingness to learn new tools and approaches.

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we're uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

BCforward is seeking a Program Manager to work onsite in Indianapolis, IN

Job Title: Program Manager

Location: Indianapolis, IN onsite

Job Description

We are seeking a Program Manager to join our dynamic team. The ideal candidate will have strong experience in leading complex, multi-workstream programs across business and technology domains and a proven ability to align initiatives to strategy, manage risk and dependencies, and deliver measurable business outcomes.

Responsibilities:

Align program objectives with client strategy and define measurable outcomes and success criteria.

Establish governance, decision rights, and escalation paths; run steering routines and leadership updates.

Select and adapt delivery approaches (Waterfall, Agile, Hybrid) based on context and readiness.

Manage scope, schedule, quality baselines, and change to ensure benefits realization.

Partner with Agile teams on backlog management, PI/Sprint planning, reviews, and retrospectives.

Use tools and automation to drive data-driven insights that improve predictability and throughput.

Foster collaboration, continuous improvement, and team empowerment.

Proactively manage risks, assumptions, issues, and dependencies with clear accountability.

Conduct scenario planning, risk-adjusted forecasting, and contingency strategies.

Build trusted relationships across client organizations and tailor communications to leadership audiences.

Lead cross-functional teams with clarity and accountability, coach project managers and scrum masters.

Leverage MS Project/Smartsheet, Jira, Confluence/SharePoint, and analytics to inform decisions; apply AI and automation where appropriate.

Required Skills & Qualifications:

Proficiency with MS Project or Smartsheet, Jira, Confluence/SharePoint, and Microsoft 365.

Strong communication, facilitation, stakeholder management, and conflict-resolution skills.

Demonstrated ability to lead diverse teams and influence without direct authority.

Expertise in program governance, financial controls, benefits realization, and organizational change.

Hands-on Agile delivery experience; familiarity with scaling frameworks such as SAFe.

Strong analytical and problem-solving skills with the ability to turn data into insights.

Experience managing complex programs across business and technology domains.

Preferred Skills:

Experience applying AI and automation to program management workflows.

Prior work in hybrid delivery environments and executive-ready reporting.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

Competitive compensation and benefits

Opportunities for growth with global clients

A supportive, inclusive culture that values innovation and people

Exposure to cutting-edge technologies and projects

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Product Architect – Life & Annuity

About the role:

As a Product Architect, you will make an impact by driving the design and evolution of innovative Life & Annuity product solutions within our ISG division. You will be a valued member of the product architecture team and collaborate closely with crossfunctional stakeholders to ensure seamless integration, modernization, and optimization of our product ecosystem. Your expertise—especially in FAST—will shape product strategy and enable scalable solutions that support business growth.

In this role, you will:

• Design and develop product architectures that support business goals and customer needs within the Life & Annuity domain.
• Apply FAST technology solutions to improve efficiency and streamline product delivery (primary required skill).
• Collaborate with crossfunctional partners to enhance product functionality and user experience.
• Analyze complex datasets using SQL to inform decision-making and product strategy.
• Guide development teams in adhering to architectural standards and best practices.
• Evaluate new tools and technologies to improve product scalability and performance.
• Develop and maintain technical documentation, specifications, and architectural deliverables.
• Ensure alignment with regulatory and industry standards in the Life & Annuity sector.
• Lead continuous improvement initiatives to reduce timetomarket and modernize product capabilities.
• Work with stakeholders to capture requirements and translate them into actionable technical designs.
• Monitor product performance, identify optimization opportunities, and recommend enhancements.
• Facilitate workshops and knowledgesharing sessions related to core technologies.
• Contribute to longterm product roadmaps and innovation planning.

Work model:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Indianapolis, Indiana. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

• Extensive Life & Annuity domain knowledge with a proven track record in product architecture.
• FAST technology experience (primary required skill).
• Proficiency in SQL for data analysis and insights.
• Minimum 12 years of experience in product architecture with a focus on Life & Annuity.
• Strong communication skills to collaborate across business and technical teams.
• Ability to translate business requirements into scalable technical solutions.
• Experience working effectively in a hybrid work model.
• Familiarity with insurance industry standards and regulatory expectations.
• Strong analytical and problemsolving capabilities.
• Ability to mentor and guide technical teams on architectural best practices.
• Commitment to continuous learning and staying current with emerging technologies.

These will help you stand out:

• Broader experience across Life & Annuities insurance products for deeper insight.
• Advanced understanding of modern architecture frameworks and digital transformation approaches.
• Experience evaluating and integrating emerging technologies for product modernization.
• Strong leadership presence in facilitating workshops, training sessions, or strategy discussions.
• Demonstrated success in driving architectural improvements that accelerate delivery.

Required Certifications

• Certified Product Architect
• SQL Certification
• FAST Technology Certification

We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*

Salary and Other Compensation:

Applications will be accepted until March 29, 2026.

The annual salary for this position is between $ 113,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Agility Partners is seeking a Junior Systems Administrator to support one of our clients in the utilities and energy sector. This is an excellent opportunity for early‑career infrastructure professionals to gain hands‑on experience in enterprise server environments, virtualization platforms, and Windows OS upgrades. The role focuses on server builds, OS refresh initiatives, and day‑to‑day support of a stable and secure virtual server ecosystem. Candidates will receive structured training and direct mentorship from experienced Build Operations engineers while working on critical infrastructure systems.

Responsibilities

• Assist the build team with deploying, configuring, and validating virtual servers within VMware environments
• Support Windows Server OS upgrades (2022, 2025), including post‑upgrade validation and functionality testing
• Monitor and manage ticket queues to troubleshoot and resolve break/fix issues on virtual machines
• Document system changes and collaborate with cross‑functional infrastructure and operations teams

Ideal Candidate

• 1–3 years of experience administering Windows Server environments, preferably virtualized
• Solid understanding of networking fundamentals, including TCP/IP, DNS, DHCP, and basic routing
• Hands‑on experience working in VMware‑based server environments
• Foundational knowledge of Active Directory concepts such as users, groups, and permissions
• Familiarity with monitoring tools like SolarWinds or similar platforms
• Comfortable working with ticketing systems and following structured troubleshooting workflows
• Strong problem‑solving skills with clear written and verbal communication

Why This Role Stands Out

• Structured onboarding with 2–3 weeks of hands‑on training alongside the Build Operations team
• Direct mentorship from seasoned infrastructure and server build engineers
• Exposure to modern virtualization technologies and current Windows Server platforms
• A strong stepping‑stone role for advancing from entry‑level into mid‑level systems engineering

Medasource Customer Experience Associate

Medasource is looking to hire a Customer Experience Associate for our national headquarters located in Indianapolis, IN. Medasource is a national healthcare and life sciences recruiting and consulting firm. We partner with healthcare and life science companies and provide them with national talent for their staff and project related needs.

The Customer Experience Associate will assist in creating and providing a white glove service to our consultants and clients. The role will require you to talk with our current and prospective consultants and provide first line communication for their concerns and questions.

Responsibilities:

• Aid and assist the recruiting and sales teams in handling client and consultant questions
• Provide timely responses to inquiries regarding pay, benefits, time portal issues etc.
• Monitor company experience surveys and determine areas for improvement
• Assist headquarters staff with improving consultant and client interactions and services
• Monitor support email weekly to handle Tier 1 questions from the field
• Provide creative solutions for frequently asked questions
• Continuously improve the experience we provide to our clients and consultants
• Escalate situations to internal staff as needed

Requirements:

• Previous customer service experience preferred
• Ability to work in an efficient manner and execute daily tasks
• Comfortability talking with clients and consultants via email, phone, web chat etc.
• Strong work ethic and ability to grow within the role

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local law

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

JOB TITLE: Mechanical/Electrical Assembly Technician

LOCATION: Indianapolis, IN 46241

INDUSTRY: Manufacturing

JOB DESCRIPTION:

The Electrical/Mechanical Assembly Technician is responsible for assembling mechanical and electrical systems using detailed engineering drawings while ensuring quality, safety, and on-time delivery. The role supports production efficiency and contributes to maintaining a safe and high-quality working environment.

RESPONSIBILITIES:

• Assemble mechanical systems and electrical components according to engineering drawings and production schedules.
• Ensure all assemblies meet required quality standards and tolerances.
• Maintain a safe work environment in compliance with company policies and procedures.
• Support a zero-harm culture related to health, safety, and environmental standards.
• Apply strong workmanship practices to ensure consistent product quality.
• Operate forklift trucks to load, unload, and transport materials within the warehouse.
• Maintain accurate records and documentation with full traceability.
• Identify training needs and collaborate with management to complete necessary training.
• Maintain work areas and equipment to reduce downtime and improve workplace safety.
• Minimize waste and maintain cost-conscious production practices.
• Collaborate with team members to improve performance across safety, quality, delivery, and cost.
• Complete additional reasonable work requests as required.

REQUIREMENTS:

• Minimum 2 years of experience in mechanical fitting or heavy plant production.
• Forklift Truck (FLT) License (training may be provided).
• Welding training or experience
• Ability to read, interpret, and work from detailed engineering drawings while maintaining tolerances and quality standards.
• Proficiency with mechanical fitting tools and equipment, including:
• Bench hand tools
• Electric and compressed-air power tools
• Powered table and pillar tools/machines

ABOUT THEORIS:

Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.

Title: Compliance Analyst III

Location: Indianapolis, IN 46214

Duration: 6 Months (Contract-to-Hire)

Shift Timing: 1st Shift | 8:00 AM to 5:00 PM Mon-Fri

Payrate: $43.26/hr

Job Summary:

• We are seeking a highly skilled, experienced Senior QA Compliance Auditor to join our team on a contract-to-hire basis.
• This role supports clinical research drug development, offering commercial diagnostic laboratory testing services within a highly regulated setting.
• The ideal candidate will bring deep expertise with an action-oriented mindset and the ability to lead challenging audit activities across the global enterprise to ensure operational compliance to GCP, GCLP, ISO 13485, ISO 15189, CAP/CLIA regulations and industry standards.

Key Responsibilities:

Audit Planning, Execution & Oversight

• Plan, schedule, and conduct audits across the clinical laboratory, and operational support functions.
• Host and support sponsor-client audits and regulatory inspections
• Perform external audits of suppliers and service providers.
• Support audit response development and CAPA implementation, ensuring responsiveness and delivery requirements are met for client and business stakeholders.

Compliance Monitoring & Issue Resolution

• Evaluate adherence to SOPs, regulatory requirements, and industry standards.
• Lead the response process for audits and inspections, including CAPA development, implementation and tracking.
• Monitor and drive closure of audit-related deliverables, ensuring timely completion and effectiveness.
• Support global QA policy implementation and interpretation of regulatory requirements.
• Ensure compliance with applicable regulations (GCP, ISO 15189, CAP, etc.) and internal quality standards.
• Participate in global quality initiatives to improve compliance and operational efficiency.

Training & Continuous Improvement

• Develop, deliver and participate in training on audit practices and compliance expectations.
• Promote a culture of quality and continuous improvement across teams.

Documentation & Reporting

• Prepare detailed audit reports with actionable recommendations.
• Track and report quality metrics, identifying trends and areas for improvement.
• Maintain audit records and ensure inspection readiness.

Education:

• Bachelor's degree in life sciences or related field; advanced degree preferred.
• Equivalent experience may be considered in lieu of advanced education requirements .

Experience:

• Minimum 6 years in a regulatory or GxP-compliant environment.
• Proven experience with quality systems and regulatory inspections.
• Strong understanding of ISO 15189, ISO 13485, and risk-based auditing methodologies.

Skills:

• Strong communication, organizational, negotiation, and problem-solving skills.
• Ability to influence cross-functional teams and drive compliance initiatives.
• Success-oriented in working both independently and in dynamic team environments.
• Proficiency with quality management system applications and/or platforms (e.g., Veeva, TrackWise) is a plus.

Certifications (Preferred):

• ASQ Certified Quality Auditor (CQA)
• ASQ Certified Quality Manager or Quality Engineer (CQM/CQE)
• SQA Registered Quality Assurance Professional (RQAP)

Required Skills:

• Highly organized.
• Computer literacy skills.
• Exp with ISO 15189 or ISO13485.

Additional Information:

• Travel: Occasional regional travel (5%) may be required.

The Medasource Customer Support Specialist plays a critical role in ensuring seamless contractor operations and client satisfaction across multiple accounts. This individual serves as a key liaison between internal teams, clients, and consultants, with a strong focus on operational excellence, compliance, and communication.

Key Responsibilities

VMS System Management (If Applicable)

• Monitor and manage job requisitions and submissions through various Vendor Management Systems (VMS)
• Ensure compliance with client-specific requirements and deadlines
• Track activity and status updates within VMS platforms
• Create contractor profiles in VMS upon offer acceptance, coordinate manager approvals ensure proper placements within internal ATS.
• Update contractor records for extensions, terminations, and any other operational changes.
• Assist in extension processes, rate increases, offboarding, and related administrative tasks

Client-Specific Onboarding

• Coordinate with onboarding team to ensure onboarding processes for new hires adheres to each client's expectations
• Monitor completion and ensure compliance prior to consultant engagements
• Responsible for distribution of all clients related access and equipment documentation.
• Serve as the point of contact between internal teams, clients, and contractors during onboarding

Timekeeping & Payroll Coordination

• Act as the main point of contact for all timekeeping access issues
• Proactively resolve delays related to payroll system approvals and ensure timely setup of time portal credentials
• Monitor and follow up with managers/clients to guarantee accurate time entry and approval ahead of payroll deadlines

EEO STATEMENT

Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.