Information Technology Jobs in Rockland, MA

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

The Tempus Electronic Visit Verification (EVV) Compliance specialist has a key role in supporting the state and the agency partners in ensuring PCA program participants are compliant with the use of EVV and the EVV policies. This role is responsible for implementing and overseeing the Tempus FI aspects of the EVV Compliance policies set forth by MassHealth and ensures Tempus FI satisfies contract requirements.

This role involves a broad range of tasks including: preparing compliance reports and dashboards for the state, agencies and internal teams, monitoring EVV compliance metrics and supporting CMS-related reviews and compliance assessments, overseeing/initiating needed changes to the PowerBI dashboard, researching non-compliance cases, assisting with corrective action plans and/or process improvements, and communicating across departments, with MassHealth and other contracted agencies. This role and associated activities will evolve as EVV compliance requirements increase with the maturity of the implementation.

• Stoughton, Massachusetts office only
• First week in person for training
• Hybrid model observed after training

Essential Job Functions

Serve as primary EVV compliance liaison between:

• EVV Project Leader
• EVV Reporting Analyst
• State program and policy teams
• EVV system vendor
• Call center and support operations
• Training and quality teams
• MassHealth
• PCM Agencies

Analytics

• Maintain and monitor EVV dashboard for EVV usage, program rules violations and other data trends
• Monitor, prepare and share compliance reports for MassHealth and the agencies—which includes analyzing the data to ensure data quality, and to monitor common themes/trends
• Prepare additional reports and present information, as needed, for senior leaders and MassHealth as necessary

Operations

• Monitor the effectiveness of current compliance procedures and tools and lead the efforts to continuously improve to achieve the needed results e.g., identifying breakdowns and root causes and communicating and implementing changes
• Support the development of any new EVV Standard Operating Procedures
• Participate in EVV governance, change-control and system enhancement discussions

• Understand barriers or root causes of why individuals are not compliant and drive remediation plans
• Work with system vendor and EVV SME to resolve technical issues affecting compliance

Research Escalations and Support Communications

• Perform compliance-related research to answer questions or determine if an issue is non-compliant
  • Support requests received by MassHealth/Program Integrity Team
  • Support agencies and/or work in partnership with EVV Support
• Support state-led outreach and communications related to EVV compliance expectations
• Perform escalation follow-up for non-compliant individuals as necessary
• Oversee the communication plan for EVV Compliance:
  • Draft, modify, and distribute EVV compliance communications
  • Send PCA non-compliance list to the EVV Support team who assist with PCA outbound calls
  • Create lists for Everbridge compliance messages and collaborate with IT to monitor the process.
  • Send address list to Mailing Department for warning letter preparation
  • Manage all incoming/outgoing EVV compliance-related emails and escalating any observed trends or case specific

Training

• Collaborate with the training and knowledge management teams to ensure EVV guidance is accurate and contract aligned
• Provide EVV Compliance training to Tempus operations teams and other individuals as necessary
• Review EVV job aids, FAQs, scripts and training content for compliance accuracy

Risk Management

• Identify compliance risks and recommend process improvements to strengthen compliance and reduce/eliminate inefficiencies.

Competencies

• Strong understanding of compliance governance, auditing and regulatory frameworks
• Strong analytical capabilities to assess data and processes and articulate insights
• Experience leading a process and implementing continuous improvement—including researching root causes and implementing changes
• Ability to maintain and communicate in-depth knowledge of the MassHealth Compliance standards and regulations
• Experience with data tools (Excel and PowerBI)

• Methodical and diligent, outstanding planning abilities

• Strong written and oral communication skills
• Professional, friendly & understanding personality
• Ability to work independently while functioning effectively as a team member
• Self-motivated

Qualifications

• Bachelor’s Degree required (Public Administration, Health Administration, Social Services, Business or related field)
• 5-7 years' experience in compliance, healthcare administration, Medicaid, home and community-based services or similar environment

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands and fingers and also must be able to reach with hands and arms. Must be able to lift up to 15 pounds at times.

Travel

Travel may be required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

PIe92e2af10ad8-3631

As a Supported Living Service Case Coordinator, you will assist consumers with a variety of services and trainings to enable them to live independently in their community. Our program serves people from Boston to Southeastern Massachusetts. Case Coordinators are the difference in the lives of our consumers on a regular basis. Tempus takes a person-centered approach to all services.

Essential Functions

• Develop Supported Living Service Plans
• Maintain communication with the Personal Care Attendant (PCA) (or other service) provider.
• Assist consumers in the hiring, training, scheduling and supervision of their Personal Care Attendants, sign onto the PCA program Service Agreement if surrogacy is required. Be thoroughly detailed in the understanding of this document and assist consumer comply also.
• Assist Consumers in obtaining housing if needed.
• Assist consumers in setting up and maintaining appropriate records regarding Personal Care Attendants (PCA), finances and medical issues.
• Assist consumers with accessing community resources such as health care, recreation, transportation and adult education.
• Encourage and assist consumers in the development of relationships with other members of the community.
• Maintain confidential records according to program guidelines.
• Train consumers annually on human rights and how to obtain assistance on human rights violations.
• Assist consumers with Transitional Assistance services through the Money Follows the person (MFP) and Acquired Brain Injury (ABI) waivers.
• Follow MRC Community Living Program manual standards, as well as other regulatory documents related to the position.
• Must report all suspected incidents of consumer sexual/physical abuse and neglect to the Disabled Person Protection Commission (DPPC).

Job Requirements

Required Education

• Bachelor's degree and/or at least two years' experience serving people with disabilities

Competencies

• Familiarity with community services, the ability to understand and implement independent living philosophy and the ability to relate and empathize with people with disabilities and help them maximize their lives is required.
• Being resourceful to solve complex issues at times.
• Objective report writing.

Preferred Experience

• Training and supervisory experience is helpful.
• Significant experience in Personal Care Attendant (PCA) services, case management services, and disability service delivery systems is preferred.
• Good communication, organization and writing skills are required.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and/or hear. The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Travel

This position requires an employee to be on the road as a primary function. Must have a valid driver’s license and reliable transportation.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Tempus Unlimited offers great benefits that foster a happy fulfilling human work experience. We also have an array of growth opportunities for our employees to develop your career and enhance your experience.

• Sign on bonus
• Work/Life Balance
• Paid time off - 25 days per year for full time staff
• 14 paid Holidays
• Tempus Wellness - Medical, Dental, Dependent Care Reimbursement, FSA and HSA
• Basic Life, Short Term and Long-Term Disability
• On-site gym (Stoughton Location) and wellness initiatives
• Annual Reviews with merit-based increases
• Employee Recognition Program
• Financial Wellness - 403(b) Retirement Plan with matching
• Continuing Education, Training and Advancement opportunities

Work Authorization/Security Clearance

All offers of employment made by Tempus Unlimited are contingent upon satisfactory background check results. Pre-employment background checks will be conducted on all candidates that are offered a position at the agency in compliance with program policy as well as state and federal regulations. From time to time, these checks may be conducted on current employees to ensure compliance with all state and federal regulations and contracts.

EEO Statement

Equal Employment Opportunity is a fundamental principle at Tempus Unlimited, Inc. where employment from recruiting through the end of employment is based upon professional capabilities and qualifications without discrimination because of race, color, religion, sex, age, sexual orientation, veteran status, national origin, disability or any other characteristic as established by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Compensation details: 23-23 Hourly Wage

PI0cb04d2a4e

Doctor of Medicine | Radiology - General/Other

Location: Massachusetts

Employer:

Pay: Competitive weekly pay (inquire for details)

Start Date: ASAP

LocumJobsOnline is working with to find a qualified Radiology MD in Massachusetts!

This Job at a Glance

• Job Reference Id:  ORD-209232-MD-MA
• Title:  MD
• Dates Needed:  Ongoing locum tenens coverage needed
• Shift Type:  Day Shift
• Assignment Type:  Inpatient; Outpatient
• Call Required:  No
• Board Certification Required:  Yes
• Job Duration:  Locums

The facility operates both hospital and outpatient center services specializing in women's imaging. The organization provides comprehensive breast imaging services with modern equipment and technology. The facility maintains high standards for patient care and diagnostic accuracy.

The area offers diverse recreational and cultural opportunities throughout the year, including regular community events, markets, and entertainment venues. Visitors can explore galleries, participate in family activities, and enjoy local dining experiences such as restaurant weeks. The region features established attractions like local markets, recreational facilities, and seasonal community gatherings that provide entertainment for residents and visitors.

The clinician will perform mammography procedures and breast imaging studies in both inpatient and outpatient settings. Daily responsibilities include conducting breast procedures using EPIC EMR and PACS systems with Powerscribe dictation. The position requires board certification and involves working day shifts from 7:30 AM to 4:30 PM with no call requirements. All procedures must be completed according to established protocols and quality standards.

• Case Load/PPD:  Available upon request
• Patient Population:  Adults
• Call Ratio/Schedule:  7:30a - 4:30 p
• Location Type:  On-Site
• Prescriptive Authority Required:  No
• Government:  No
• Procedures:  Breast Procedures
• Equipment/PACS System:  EPIC / PACs
• Modalities:  Women's imaging modalities
• Type of Dictation Used:  Powerscribe

Our services are 100% free for clinicians and are designed for a seamless experience with every assignment:

• Precision job matching with proprietary algorithm
• Rapid credentialing with Axuall Digital Wallet
• Concierge support with a dedicated clinician deployment specialist
• Digital hub for assignment details

About

The need has never been greater to connect great clinicians and great healthcare facilities. That’s what we do. Every day. We’re . We connect clients and clinicians to take care of patients. How do we do it? By doing it better than everyone else. Whether you’re looking for a locum tenens job or locum tenens coverage, our experienced agents have the specialized knowledge, know-how, and personal relationships to take care of you and your search.  

provides comprehensive onboarding and optional 1099 financial consulting from a partner advisor.

We cover your malpractice insurance (A++) and provide assistance with credentialing, privileging, licensing, housing and travel.

Our agents have the specialized knowledge and personal connections to provide the best locum tenens experience and negotiate top pay on your behalf.

1707627EXPPLAT

Judge Direct Placement is seeking a Quality Assurance Manager to lead all Food Safety and Quality programs for a growing local food manufacturing facility in Randolph, MA area!

This role ensures all products meet the highest standards for safety, quality, and regulatory compliance (FDA, USDA, FSMA, GFSI—BRC/SQF). The QA Manager drives food safety culture, continuous improvement, and operational excellence while protecting brand integrity.

Responsibilities:

• Lead all Food Safety programs including HACCP, Food Safety Plans, Preventive Controls, and FSMA compliance.
• Maintain certification and audit readiness for GFSI (BRC/SQF), customer, and regulatory audits.
• Oversee the Quality Management System (QMS), GMPs, documentation, training, and facility inspections.
• Lead hazard analysis (HARPC) and preventive control implementation.
• Investigate customer complaints and drive corrective/preventive actions (RCA/CAPA).
• Manage and develop the QA team; partner with Operations, Sanitation, Maintenance, and R&D.
• Approve and monitor suppliers; ensure raw materials meet specifications.
• Lead Recall & Traceability programs, including mock exercises.
• Use KPIs, SPC, and statistical tools to improve processes and performance.

Requirements:

• Bachelor’s degree in Food Science, Microbiology, Chemistry, Food Technology,
• HACCP certification and GFSI certification (BRC or SQF).
• 5+ years of food manufacturing QA or food safety leadership experience.
• Strong knowledge of microbiology, sampling, preventive controls, and food safety systems.
• Proficiency with spreadsheets, statistical software, and D365.
• Strong communication, leadership, analytical, and problem‑solving skills.
• Preferred Qualifications
• 5+ years of comprehensive food processing or food safety experience.
• Experience with USDA/FDA-regulated facilities and GFSI/BRC/SQF audits.
• Advanced understanding of food manufacturing operations and regulatory programs.

Overview:

Sterling has helped build careers for thousands for professionals like yourself. Our expert recruiters support you at every step in the process and as a Best of Staffing company, Sterling provides exciting work with exceptional employers across the U.S.

Hire Type: Direct Hire

Benefits: Medical, Dental, Vision

Bonus/ Incentives/ Stock Options: 401k

Pay: $120-135k

Job Summary:

A growing food manufacturing operation is seeking a Food Safety & Quality Assurance Manager to lead plant-wide quality and food safety programs. This role is responsible for ensuring all products meet regulatory requirements, customer specifications, and internal quality standards. The position oversees quality systems, laboratory testing, compliance initiatives, and continuous improvement programs while supporting overall plant operational goals.

The ideal candidate will provide leadership to quality teams, drive food safety initiatives, and collaborate cross-functionally with operations, maintenance, and leadership teams to maintain a safe and compliant manufacturing environment.

Job Duties:

Lead and manage quality assurance and laboratory personnel responsible for microbiological and quality testing of finished products and raw materials.

Oversee product weight control, defect monitoring programs, and quality verification processes to ensure compliance with internal and customer standards.

Develop and execute departmental business plans that align with plant and organizational objectives.

Support the development and execution of long-term operational and quality strategies for the facility.

Establish and maintain quality policies, procedures, and documentation standards.

Mentor, train, and develop team members to improve performance, engagement, and professional growth.

Communicate performance expectations and provide coaching, recognition, and corrective feedback as needed.

Investigate and resolve product complaints and maintain proper documentation related to issue resolution.

Partner with vendors, customers, and internal stakeholders to address quality concerns and ensure product integrity.

Ensure plant adherence to product hold procedures and recommend production holds or product release decisions when quality standards are not met.

Lead or participate in internal and external quality audits.

Participate in plant leadership meetings to drive quality improvements and operational performance.

Maintain accurate reporting of operational and quality metrics required for management review and regulatory compliance.

Ensure compliance with Good Manufacturing Practices (GMPs), sanitation programs, and workplace safety standards.

Conduct routine inspections of production areas to identify and correct sanitation, safety, or quality concerns.

Coordinate with maintenance and operations teams to address facility or equipment-related issues impacting quality.

Stay current with evolving food safety regulations, manufacturing technologies, and quality management practices.

Maintain strong working knowledge of all products, raw materials, packaging materials, and production processes within the facility.

Qualifications:

Bachelor’s degree in Food Science, Microbiology, Animal Science, Engineering, Supply Chain, Business, or a related technical discipline.

Minimum of 5 years of supervisory experience in food manufacturing, pharmaceutical, or chemical production environments.

Strong understanding of quality assurance methodologies, statistical process control, and quality management systems.

Working knowledge of regulatory standards including FDA/USDA requirements, HACCP programs, GMPs, allergen management, and pest control programs.

Understanding of refrigeration systems and manufacturing processes commonly used in food production.

Familiarity with safe and efficient manufacturing practices including OSHA standards, product safety, and waste reduction strategies.

Demonstrated leadership ability with experience coaching, developing, and managing teams.

Strong problem-solving and analytical skills with the ability to investigate and resolve complex production or quality issues.

Mechanical aptitude with the ability to understand manufacturing equipment and processes.

Ability to interpret data and perform basic statistical analysis to support quality decisions.

Proficiency with Microsoft Excel or other spreadsheet-based data analysis tools.

Doctor of Medicine | Dermatology

Location: Brockton, MA

Employer: GHR Healthcare

Pay: $6,980 to $8,270 per week

Shift Information: Days - 5 days x 8 hours

Contract Duration: 27 Weeks

Start Date: ASAP

LocumJobsOnline is working with GHR Healthcare to find a qualified Dermatology MD in Brockton, Massachusetts, 02301!

Dermatologist – Outpatient Opportunity | Brockton, MA (Medical, Procedural & Cosmetic Dermatology)

Outpatient Dermatologist position in Brockton, MA — general, medical, procedural and cosmetic dermatology in a patient-centered clinic. Apply now to join our dermatology team serving the Boston area and South Shore.

Join a thriving, patient-centered dermatology practice in Brockton, Massachusetts. We are seeking a dedicated Dermatologist to deliver comprehensive general dermatology, skin disease diagnosis and treatment, and dermatologic procedures in an outpatient clinic setting. This dermatology job offers collaboration with a multidisciplinary team, access to advanced technology, and exposure to a diverse patient population.

• 
  
• Location: Brockton, MA 02301 — South Shore community with easy access to Boston, MA (Massachusetts dermatology jobs; Boston area dermatology)
  
• Setting: Outpatient dermatology clinic
  
• Schedule: Monday–Friday, 8:00 AM – 4:30 PM (outpatient, no weekends or major holidays required)
  
• Shifts per Week: 5 (flexible 2–5 days per week available)
  
• Shift Duration: 8-hour days
  
• Patient Volume: 30–32 patients per day (general dermatology, procedural and cosmetic visits)
  
• Start Date: May 4, 2026
  
• Duration: 27 weeks, with potential for extension
  
• Estimated Weekly Salary: $6,980–$8,270/week
  

• 
  
• MD or DO from an accredited medical school
  
• Board Certified or Board Eligible in Dermatology (board-certified dermatologist preferred)
  
• Minimum 2 years of post-fellowship clinical experience in dermatology
  
• Licensed or eligible for medical licensure in Massachusetts (MA license preferred)
  
• BLS certification required
  
• Strong clinical documentation and communication skills; commitment to patient-centered, culturally competent care
  
• Willingness to disclose any prior malpractice suits (full transparency requested; will not automatically disqualify candidates)
  

• 
  
• Provide a broad range of general dermatologic care, including medical, surgical, and cosmetic dermatology
  
• Diagnose and treat common and complex skin conditions; perform biopsies and office-based dermatologic procedures
  
• Tailor your practice to areas of interest (medical dermatology, procedural dermatology, cosmetic dermatology, or complex medical dermatology)
  
• Collaborate within a multidisciplinary network to ensure high-quality, culturally competent care across the patient population
  
• Participate in the continued expansion and development of the dermatology program and outpatient services
  
• Maintain accurate, timely documentation and support quality improvement initiatives
  
• Engage in ongoing professional development and peer collaboration
  

Brockton, MA (02301) offers a vibrant community atmosphere, diverse patient population, and close proximity to Boston. This outpatient dermatologist role is ideal for clinicians seeking a stable Massachusetts dermatology job with predictable hours, strong team support, and opportunities to grow a clinical practice in medical, procedural, and cosmetic dermatology.

Join our healthcare team today — Apply now to be considered for this outpatient Dermatologist opportunity in Brockton, MA. For inquiries, please contact our recruitment team.

GHR Healthcare offers 401K with Matching, Healthcare, Dental and Vision to Employees. Company paid malpractice is available for 1099 Contractors. Weekly Direct Deposit is a standard benefit for both employees and contractors.

We are an equal opportunity employer and value diversity across our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

#LI-RC2

#GHR2LOCUMS

 

About GHR Healthcare

At GHR Healthcare Locums, we do more than fill jobs—we create opportunities that fit your life. With over 30 years of experience, we connect physicians, advanced practice providers and CRNA's with high-quality locum tenens assignments across the country. From top-tier pay to seamless support with licensing, travel, and credentialing, we make every step easy. Whether you're seeking flexibility, freedom, or a fresh start, we’re here to get you where you want to go—on your terms.

1712231EXPPLAT