Information Technology Jobs in Hilliard
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What to Expect
Information Professional Officer
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Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
- Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
- Driving interoperability with joint, allied and coalition partners
- Building professional excellence through education, training and certification and milestone qualifications
- Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
- Helping to develop and deploy information systems, command and control and space systems
- Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
- Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
- Serving as part of Battle Group staffs on ships at sea
- Working in C4I/Space/Surveillance on shore tours
- Serving on major Navy and joint staffs
- Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
Overview
We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.
Key Responsibilities
Digital Print Technology
- Configure, monitor, and maintain digital print technologies from M&R, Kornit, and Caldera.
- Secure the digital print technologies with company endpoint protection
- Install and maintain Zebra scanning and printing technologies used in digital printing
- Support users of the Monster Digital Platform in all aspects of the plant operations
Network Infrastructure & Support
- Configure, monitor, and maintain our LAN/WAN infrastructure to ensure optimal performance and uptime.
- Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.
- Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.
- Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.
System Administration
- Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.
- Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.
- Deploy and maintain virtual machines, server infrastructure (VMware/Hyper-V), and cloud resources.
- Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.
Operational IT Support
- Provide expert Tier 2/3 support for system and network-related incidents and requests, resolving issues promptly and effectively.
- Maintain comprehensive system and network documentation to ensure clear and efficient operations.
- Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.
- Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.
- Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.
Project and Process Improvement
- Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.
- Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.
- Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.
- Deploy corporate computers and related hardware.
Required Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 3+ years of experience in IT system administration and network support roles.
- Proficient in: Intermediate network concepts (TCP/IP, DNS, DHCP, VLANs, routing, etc.)
- Managing Microsoft Intune, Azure AD, and Entra ID
- Familiarity with email and endpoint security platforms
- Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.
Preferred Qualifications
- Experience working in a manufacturing or industrial IT environment.
- Relevant certifications: CompTIA Network+, Microsoft Certified: Azure Administrator, or equivalent.
- Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.
- Spanish language proficiency is a plus.
Skills & Attributes
- Strong problem-solving and troubleshooting capabilities.
- Clear verbal and written communication, especially with non-technical stakeholders.
- Ability to manage multiple priorities in a fast-paced environment.
- Detail-oriented with a focus on security and operational excellence.
- Both Overview Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by operating and defending networks, conducting cyber operations, and producing intelligence for decision makers across the Navy.
Key Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders.
What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and planned maintenance; continuous learning in cyber tools, network defense, signals analysis, and intelligence production; strict requirements for handling classified information and complying with security and information assurance standards; shift work, duty rotations, and deployments afloat and ashore.
Work Environment Worldwide assignments ashore at information warfare and intelligence commands and afloat on ships, aircraft, or submarines; work in secure facilities, server rooms, operations centers, and shipboard communications spaces; close teamwork within information warfare and intelligence teams and with supported operational units.
Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Direct enlistment into IT, CTN, or IS pipelines from civilian life based on aptitude, security clearance eligibility, and Navy needs; in service conversion opportunities for qualified Sailors who meet screening criteria and community requirements; Reserve accession pathways for prior service or qualified civilian professionals when manning needs allow.
Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.
Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.
Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by law and policy, with most billets requiring citizenship; high school diploma or equivalent; at least 17 years of age; strong interest and aptitude in computers, networks, cyber operations, and analytical work; eligibility for a security clearance at the Secret or Top Secret level depending on the billet.
Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.
Specific options depend on the Sailor's status, training, and current Navy policy.
Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.
Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.
Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.
Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.
Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.
It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.
Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.5c143e31-5e48-4549-b638-05792d185386
About , Inc.
, Inc. is a leading online gifting and experiential commerce company with a family of iconic brands including , Harry & David, Cheryl’s Cookies, , Things Remembered, and more. Our mission is to inspire more human expression, connection, and celebration—powered by innovative customer experiences and a seamlessly integrated technology ecosystem.
Key Responsibilities
Strategic Technology Leadership
- In conjunction with the Business and Product Management, define and execute a multi-year technology vision and roadmap spanning:
- Customer Care platforms (CCaaS (Contact Center as a Service), CRM, customer accommodations, digital engagement, WFM and analytics
- Develop and execute Enterprise Order Management integrations for exception handling
- Collaborating with Product Management to develop AI & Virtual agents’ strategy and execution
- Align technology investments to measurable business outcomes including:
- CSAT / NPS improvement
- Cost-to-serve reduction
- CSRs end-to-end productivity improvements
- Establish scalable, API-first, cloud-native architecture aligned to enterprise standards.
Technology Platform & Solution Ownership
- Ensure reliable, secure, compliant, and scalable technology platform to deliver operational capability across:
- Voice, chat, email, SMS, and digital service channels
- Integrated order capture and exception handling
- Work collaboratively within IT (and business) on integrations across ERP, WMS, TMS, Digital Commerce, Payments, real-time Inventory visibility and enterprise data platforms to drive a seamless customer and agent experience
- Collaborate on Customer Center strategy, design, reliability, and optimization:
- IVR, call routing, telephony platforms
- Order exception management workflows
- Self-service and agent assisted transactions
- Ensure peak-readiness and high availability (99.9%+ uptime) across all platforms.
Delivery & Modernization
- Lead large-scale technology transformation programs including:
- CCaaS implementation & migrations
- CRM modernization
- Workforce forecasting, planning and scheduling solutions
- Autonomous agents and customer experience improvements
- Implement agile engineering practices with outcome-based delivery.
- Establish architecture standards for technology selection, deployment, lifecycle management, and technical governance.
- Support modernization initiatives leveraging:
- Intelligent call routing and speech recognition
- Predictive inventory analytics
- Automated order exception handling
Innovation& Intelligent Automation (AI/ML, Agentic AI, Bots)
- Support adoption of AI, machine learning, and intelligent automation across customer care.
- Support implementation of Agentic AI and autonomous workflow agents to:
- Address and resolve WIMO calls
- Resolve order exceptions
- Automate refunds, replacements, and adjustments
- Proactively manage inventory imbalances
- Assist agents with real-time recommendations and next-best actions
- Collaborate and support conversational AI, chatbots, voice bots, and virtual assistants to increase containment, improve personalization, and reduce cost-to-serve.
- Deploy predictive analytics and ML models for:
- Call volume forecasting
- Order risk scoring
- Inventory demand sensing
- Backorder prevention
- Establish foresight metrics, alerts and early-warning dashboards to anticipate service spikes, fulfillment bottlenecks, delivery and inventory constraints before customer impact.
- Partner with Data & Analytics to operationalize semantic-layer-driven intelligence into customer[1]care systems.
Operational Excellence & Reliability
- Own production support, incident management, and platform stability.
- Reduce incident rates and Mean Time to Resolution (MTTR).
- Ensure resilience, disaster recovery readiness, and business continuity.
- Optimize system performance to handle seasonal and promotional peaks.
Data, Analytics & Automation
- Enable analytics layer to help business improve:
- Call containment
- Forecast accuracy
- Agent productivity
- Customer and Agent experience
- Cost-to-serve
- Establish KPI dashboards measuring both technical and business performance impact.
Leadership & Cross-Functional Collaboration
- Build and lead high-performing engineering, architecture, and operations teams.
- Partner closely with:
- Product Management and Customer Care Operations
- Supply Chain & Fulfillment
- Digital Commerce
- Finance & FP&A
- Security & Compliance
- Influence executive stakeholders and participate in steering committee governance.
- Ensure alignment with enterprise Intake Planning and capital prioritization processes.
Qualifications:
Experience
- 10+ years of progressive senior technology leadership and management of enterprise platforms experience (Sr. Director or VP level).
- eCommerce environments ($1B+ revenue).
- Experience managing global teams (including off-shore development centers) and large technology portfolios.
Technical Expertise
- Deep knowledge of:
- CCaaS platforms (e.g., Dynamics, Genesys, Five9, NICE, Kodex)
- CRM platforms (e.g., Salesforce, Dynamics, Zendesk, ServiceNow)
- Workforce Management Solutions
- IVR and call/chat routing & optimization
- Strong understanding of:
- Cloud-native architecture
- API and microservices design
- Event-driven integration patterns
- Enterprise security and compliance standards
Leadership Competencies
- Strategic thinker with firm grasp on innovation and emerging technologies.
- Clear communicator with strong business acumen.
- Proven ability to influence C-level executives.
- Strong vendor negotiation and ecosystem management skills.
- Data-driven decision-maker with measurable results orientation.
- Exceptional team player with proven servant leadership style.
Education
- Bachelor’s degree in Computer Science, Engineering, Information Technology is required.
- Advanced degree preferred
Central Point Partners - Manager -Operational - Engineer - Salesforce – 5 year Manager – 5 years technical
Central Point Partners, (CPP) is a WBENC-certified Information Technology consulting firm committed to delivering exceptional technical services to clients since 2008. CPP builds strong partnerships by providing solutions that empower clients to achieve their goals with integrity and excellence. The company prides itself on making a meaningful impact within the consulting industry by offering leadership in software development, enterprise support, and project management. CPP strives to set the standard in the technology services sector by creating value-driven solutions requested by name, while maintaining its commitment to its clients and community.
Role Description
This is a full-time, on-site role as a Manager - Operational Engineer for Salesforce, located in Columbus, Ohio. The role reports directly to the AVP. The role involves overseeing and managing Salesforce engineers and developers, ensuring system stability, and providing innovative solutions to improve processes. Key responsibilities include managing system performance, troubleshooting issues, and collaborating with team members to meet organizational goals. The role also requires direct interaction with management to deliver exceptional service and meet client needs in the automative repair and maintenance industry
.
Qualifications
- Strong analytical and troubleshooting skills to address complex technical challenges
- Experience with Salesforce and windows operating systems to support and maintain infrastructur
- .Exceptional customer service skills to effectively communicate and build relationships with clients and stakeholder
- Proven leadership and management experience, particularly in operational engineering roles within the insurance industr
- .Understanding of Salesforce platform and tool
- .Bachelor’s degree in Information Technology, Management, or related field; equivalent experience may be considered.
Brooksource Recruiter
Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.
As Eight Eleven Group’s flagship brand, Brooksource was established to provide human capital solutions to the Information Technology industry. Our team takes a relationship-based, solution-driven approach with Fortune 500 clients to help them solve their human capital challenges. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.
RESPONSIBILITIES
As a Brooksource Recruiter, you will build out talent networks of long-lasting, personal, and professional relationships with potential consultants. We create a next-level experience through the hiring process as they source and screen for qualified candidates to match them with opportunities where they can succeed. Recruiters advocate for their candidates, are accessible, genuine, and take the time to understand how they can add value to their job search and interview process. Our Recruiters bring value to our clients by offering them flexibility of timeline and finding them top talent at a rapid pace. Here’s what you will do:
- Collaborate with our sales team to determine the client’s hiring needs
- Help develop a strategy to identify niche-skilled candidates that meet expectations
- Qualify candidates through an intensive internal interview process before presenting candidate to external clients. This includes phone, in-person, and virtual interviews
- Assess applicants' knowledge, skills, and experience to best suit open positions
- Provide resume coaching, mock interviewing, job offer assistance, and interview feedback to candidates
- Handle a variety of activities daily, as well as the challenge of new problems and new ventures
- Provide extensive onboarding and post-placement support to create raving fans in our consultants throughout the duration of their project assignments with our clients
- Consistently hit their weekly metric goals of phone calls, interviews, and placements
- Set personal and team goals through frequent goals sessions with your manager and recruiter support
- All other job duties and responsibilities as assigned by the Company and/or typical for the position.
BENEFITS & PERKS
- Base salary + uncapped commission structure
- 401K match program
- Full slate of benefits, including health, dental, vision plans, and HSA
- Paid holidays
- Paid vacation, sick, and personal days
- Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering
- Access to Eight Eleven University: Internal personal & professional development program
- All-expenses-paid Reward Trip each year for top producers and a guest
- Top-notch training programs at every step in your career
- Access to a personal financial concierge
- Genuine, passionate, family-oriented culture
WHAT YOU WILL NEED TO SUCCEED
- Competitive, motivated spirit and desire to succeed
- Outstanding communication skills and innate ability to connect with people
- Innovative and entrepreneurial spirit with the desire to learn and grow
- Results-driven, forward-thinking, problem-solving mindset
- Thrives in a fast-paced, collaborative, positive and ever-changing work environment
- Lively interest in the technical aspects of the work
- Bachelor’s Degree
EEO STATEMENT
Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Title: IT Infrastructure Administrator III / Microsoft 365 Administrator
Location: Columbus, OH
Duration: 04 months
ONLY USC
Position Overview
Client is seeking a skilled and security-focused Microsoft 365 Administrator to join our Corporate Information Technology team. This role is responsible for the administration, optimization, and security of our Microsoft 365 environment within a hybrid and multi-tenant enterprise infrastructure.
The ideal candidate combines strong hands-on technical expertise with a proactive, service-oriented mindset. This individual will manage Microsoft 365 services, support secure identity and access management, partner closely with Security teams, and serve as a Tier 3 escalation point for complex collaboration and messaging issues.
Key Responsibilities
Microsoft 365 Administration & Operations
Administer and maintain Microsoft 365 services including:
Exchange Online
SharePoint Online
OneDrive for Business
Microsoft Teams
Microsoft Entra ID
Purview
CoPilot Studio
Power Platform
Manage hybrid identity and mail flow integrations (Azure AD Connect, hybrid Exchange).
Oversee licensing, mailbox management, distribution groups, dynamic groups, and shared resources.
Monitor tenant health, service health, and usage reporting to ensure availability and performance.
Provide Tier 3 escalation support for complex messaging, collaboration, authentication, and synchronization issues.
Identity, Security & Compliance
Manage and maintain:
Conditional Access policies
Multi-Factor Authentication (MFA) policies
Identity Protection and access governance
Role-Based Access Control (RBAC)
Partner with Security Governance and SOC teams to remediate vulnerabilities and support enterprise application reviews.
Support Microsoft 365 security and compliance capabilities including:
Microsoft Purview
Data Loss Prevention (DLP)
eDiscovery
Retention and sensitivity labelling
Microsoft Defender for Office 365
Ensure configurations align with regulatory, contractual, and enterprise security requirements.
Automation & Continuous Improvement
Develop and maintain PowerShell scripts for automation, reporting, and bulk administration.
Leverage Microsoft Graph and provided APIs.
Identify and implement process improvements to increase reliability, efficiency, and security.
Evaluate and communicate new Microsoft features and roadmap items for enterprise applicability.
Collaboration & Governance
Partner with Infrastructure, Cloud Engineering, Service Desk, Desktop Management, and Security teams to improve reliability and end-user experience.
Support cloud migration and modernization initiatives.
Contribute to governance models for Teams, SharePoint, and collaboration services.
Develop and maintain documentation, knowledge articles, and change records.
Required Qualifications
Excellent written documentation and communication skills.
Bachelor’s degree in computer science, Information Systems, or related field (or equivalent experience).
5+ years of hands-on experience administering Microsoft 365 in a medium-to-large enterprise environment.
Strong expertise in:
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Entra ID
Experience managing hybrid identity and directory synchronization (Azure AD Connect).
Strong understanding of:
Conditional Access
MFA
Identity governance
SMTP mail flow
SPF, DKIM, and DMARC
Proficiency with PowerShell scripting for automation and administration.
Experience troubleshooting authentication, SSO, and synchronization issues.
Must be a US Citizen.
What We’re Looking For
A proactive engineer who anticipates issues and strengthens security posture.
A collaborator who works effectively across IT and security teams.
A technically curious professional who stays current with Microsoft innovation.
A service-minded professional who improves the employee experience while protecting the enterprise.
Launched in 2000, Eight Eleven Group committed to 100% organic growth, exclusively promoting from within, while always keeping culture and growth opportunity at the forefront of the business model. What began as a two-person Indianapolis startup, Eight Eleven Group has rapidly expanded to become a market-leading organization within one of the fastest growing industries today: Consulting and Professional Services.
As Eight Eleven Group’s flagship brand, Brooksource was established to provide human capital solutions to the Information Technology industry. Our team takes a relationship-based, solution-driven approach with Fortune 500 clients to help them solve their human capital challenges. We are not just in the business of consulting services - we are in the business of making a meaningful and authentic impact both internally with our employees and externally with our clients and consultants.
RESPONSIBILITIES
As a Brooksource Recruiter, you will build out talent networks of long-lasting, personal, and professional relationships with potential consultants. We create a next-level experience through the hiring process as they source and screen for qualified candidates to match them with opportunities where they can succeed. Recruiters advocate for their candidates, are accessible, genuine, and take the time to understand how they can add value to their job search and interview process. Our Recruiters bring value to our clients by offering them flexibility of timeline and finding them top talent at a rapid pace. Here’s what you will do:
- Collaborate with our sales team to determine the client’s hiring needs
- Help develop a strategy to identify niche-skilled candidates that meet expectations
- Qualify candidates through an intensive internal interview process before presenting candidate to external clients. This includes phone, in-person, and virtual interviews
- Assess applicants' knowledge, skills, and experience to best suit open positions
- Provide resume coaching, mock interviewing, job offer assistance, and interview feedback to candidates
- Handle a variety of activities daily, as well as the challenge of new problems and new ventures
- Provide extensive onboarding and post-placement support to create raving fans in our consultants throughout the duration of their project assignments with our clients
- Consistently hit their weekly metric goals of phone calls, interviews, and placements
- Set personal and team goals through frequent goals sessions with your manager and recruiter support
- All other job duties and responsibilities as assigned by the Company and/or typical for the position.
BENEFITS & PERKS
- Base salary + uncapped commission structure
- 401K match program
- Full slate of benefits, including health, dental, vision plans, and HSA
- Paid holidays
- Paid vacation, sick, and personal days
- Eight Eleven’s BeGiving Program: 8 hours per quarter for service work/volunteering
- Access to Eight Eleven University: Internal personal & professional development program
- All-expenses-paid Reward Trip each year for top producers and a guest
- Top-notch training programs at every step in your career
- Access to a personal financial concierge
- Genuine, passionate, family-oriented culture
WHAT YOU WILL NEED TO SUCCEED
- Competitive, motivated spirit and desire to succeed
- Outstanding communication skills and innate ability to connect with people
- Innovative and entrepreneurial spirit with the desire to learn and grow
- Results-driven, forward-thinking, problem-solving mindset
- Thrives in a fast-paced, collaborative, positive and ever-changing work environment
- Lively interest in the technical aspects of the work
- Bachelor’s Degree
EEO STATEMENT
Eight Eleven Group is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristics protected by applicable federal, state, or local laws and ordinances.
About Buildots
Buildots is transforming construction management. Our AI-powered SaaS platform automates on-site progress tracking, giving construction teams the tools to plan smarter, improve efficiency, and cut costly delays by up to 50%. The $13 trillion construction industry has seen little disruption in the past 150 years... Until now.
Backed by leading VCs and deployed on hundreds of projects across North America, Europe, and the Middle East, Buildots enables a game-changing, performance-driven approach. Our customers include top global contractors, consultants, and owners - Intel, JE Dunn, Ledcor and Turner Construction, to name a few.
With over $160M raised and major expansion planned for 2026, this is a unique opportunity to join a fast-scaling company reshaping one of the world’s largest industries.
About the Role
This is your chance to take the lead in driving Buildots’ growth into untapped markets. As a New Logo Account Executive, you’ll be the tip of the spear; identifying, engaging, and closing high-value opportunities in the construction industry. You won’t just sell a product—you’ll champion a transformative technology that’s redefining how projects are delivered.
If you thrive on hunting new business, building trusted executive relationships, and turning conversations into long-term partnerships, this role gives you the platform, resources, and autonomy to make it happen.
Key Responsibilities
- Consistently achieve or exceed quarterly and annual sales quotas within targeted prospective accounts.
- Drive outbound prospecting initiatives while nurturing and expanding existing relationships.
- Take a consultative, partnership-driven approach—building trust, credibility, and long-term value with clients.
- Strategically map accounts to identify growth opportunities and deliver measurable business impact.
- Build, manage, and maintain a healthy, high-quality sales pipeline with accurate forecasting and reporting.
- Develop deep, enduring customer relationships that foster loyalty and advocacy.
- Proactively prioritize and follow through on customer needs to maximize mutual business outcomes.
Experience & Skills
We’re seeking a high-performing Account Executive with a proven track record in B2B sales, ideally in the construction industry, who thrives in a fast-paced, growth-oriented environment.
Preferred & Required Attributes
- Established relationships with construction executives and project teams in your region.
- True “hunter” mentality with a strong closing instinct.
- Exceptional listening skills with a keen ability to understand and align with customer and stakeholder needs.
- Uncompromising integrity, demonstrated through consistent and transparent actions.
- Positive energy, resilience, and a great sense of humor.
- Advanced stakeholder management and networking abilities across multiple levels of an organization.
- Passion for construction and/or technology, with a belief in the transformative power of innovation in the industry.
- Highly target-driven, persistent, and adaptable under pressure.
- Confident in engaging with diverse stakeholders across various roles, countries, and cultures; whether in person, by phone, or via video.
We offer competitive compensation along with a comprehensive benefits package designed to support you professionally and personally:
- Health, dental & vision insurance
- 401(k) retirement plan with 4% employer match
- Paid time off (vacation and sick leave)
- Stock-option grants (for eligible employees)
- Hybrid working arrangement
- Employee Assistance Program (EAP)
- Commuter benefits
- Pet insurance
- Voluntary life insurance
- Voluntary short-term & long-term disability coverage
*By submitting your application, you agree that Buildots will process your personal data in accordance with Buildots' Privacy Policy.
