Information Technology Jobs in Denville

At TerrAscend, we don't just grow cannabis — we grow possibility. Whether it's cultivating top-tier flower, supporting patients with trusted therapies, or crafting premium products for adult use, we're here to elevate lives. As a trailblazer in the cannabis industry, our roots run deep and our sights are set high. If you're ready to shape the future of cannabis with a team that believes in quality, care, and community — let's grow together.

The Fulfillment Inventory Technician (Vault Tech) will be responsible for picking and packaging orders for the drivers and deliveries as well as intake for finished products in the grow/processing facility.

• 
  
• Perform counts and Quality checks to ensure all inventory is accounted for and reported according to company policy
  
• Investigate and correct discrepancies in reported quantities and locations of all inventory
  
• File claims when defective products are discovered
  
• Check date-sensitive products for expiration and facilitate removal or transfer of product as needed
  
• Pick / Pack orders for shipments, verifying correct quantities per order
  
• Working in a team setting
  
• Filling out compliance forms on a regular basis
  

• 
  
• High School Diploma or equivalent
  
• High Attention to Detail
  
• Good Communication Skills
  
• Ability to follow direction
  
• Computer Skills (not required, but preferred)
  
• Must be self-motivated and willing to learn
  
• Must be able to maintain a positive attitude
  
• Must be able to pass a background check
  
• Must be 21 years of age or older
  
• Must be able to lift 30lbs
  
• Applicant must be at least 21 years of age.
  
• Must be and remain compliant with any and all company regulations.
  

$18.50 - $18.50 an hour

#ENGMP

Perks Rolled Just for You (for Benefits-Eligible Roles)

- Comprehensive Health Coverage – Medical, dental, vision, and prescription plans available for employees and their dependents.

- Mental Health & Wellness Support – Access to the AI-powered Sabender platform, confidential counseling and life coaching through PAS, nutrition coaching, and discounts at Husk Fitness.

- Flexible Paid Time Off (PTO) – Generous PTO to support work–life balance (availability may vary by state—ask your recruiter for details).

- Employee Assistance Program (EAP) – Free, confidential support for mental health, financial planning, legal matters, and more.

- Paid Parental Leave – Dedicated time to rest, recharge, and care for your growing family.

- 401(k) with Company Match – Save for the future with a 4% company match and immediate vesting.

- Pet Insurance – Affordable coverage options to keep your pets healthy.

- Employee Discounts – Exclusive savings at any of TerrAscend's 39+ dispensary locations.

- Recognition Program – Earn points through peer-to-peer recognition and redeem for Amazon rewards or gift cards.

- Disability & Life Insurance – Company-paid protection for life's unexpected moments.

Environmental Factors:

This position requires working in an environment that has a high amount of plant matter and pollen. Areas of the facility reach high/low temperatures with high humidity levels. Employees may have exposure to conditions such as dust, plant matter, and particles that affect the respiratory system, eyes, or skin, depending on department job assignments. Employees are required to wear protective gear and have the option to wear eye and ear protection. Certain areas of the facility use harsh chemicals for cleaning such as bleach and can have repetitive movements. Employees should be comfortable and capable of working under all of the above conditions.

Physical Requirements:

- Able to push, pull, lift, or move a minimum of 50lbs

- Capable of sitting, standing kneeling, bending, squatting, and/or walking for extended periods of time

- Capable of using hands and fingers to touch, handle, feel and pick

- Ability to work with hazardous chemicals (butane, propane, etc.) following strict safety guidelines

- Utilize chemicals (such as bleach) to clean and maintain facility/equipment

- Must wear PPE (clothing protection), close-toed non-slip shoes, and optional ear/eye protection

*** Background Check Requirement ***

As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.

EEO Statement

At TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.

TerrAscend is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination based on race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic information, sexual orientation, to include gay, lesbian, bisexual, transgender and gender identity, or any other consideration protected by federal, state or local laws. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and coworkers.

Disclaimer

This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice. The list of job responsibilities, skills, duties, requirements, and the like is not exhaustive, rather it is illustrative of the current essential functions required for the position.

This organization participates in E-Verify.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

Esta Organizacion Participa en E-Verify.

Este empleador participa en E-Verify y proporcionara al gobierno federal la informacion de su Formulario I-9 para confirmar que usted esta autorizado para trabajar en los EE.UU.. Si E-Verify no puede confirmar que usted esta autorizado para trabajar, este empleador esta requerido a darle instrucciones por escrito y una oportunidad de contactar al Departamento de Seguridad Nacional (DHS) o a la Administracion del Seguro Social (SSA) para que pueda empezar a resolver el problema antes de que el empleador pueda tomar cualquier accion en su contra, incluyendo la terminacion de su empleo. Los empleadores solo pueden utilizar E-Verify una vez que usted haya aceptado una oferta de trabajo y completado el Formulario I-9. Para mas informacion sobre E-Verify, o si usted cree que su empleador ha violado sus responsabilidades de E-Verify, por favor contacte a DHS.

Statement on External Recruiting Agencies

TerrAscend and all affiliates do not accept blind resume submissions from external recruiting agencies. No fee will be paid to agencies who submit candidates without being under contract for an active search with TerrAscend.

Salary

• 
  
• Bachelor's degree required
  
• A minimum of 2-5 years of work experience in a professional corporate environment
  
• Strong written and verbal communication skills
  
• Proficiency in Word, Excel, PowerPoint, and Outlook required
  
• Ability to work in a fast-paced environment and think clearly under pressure
  
• Excellent communication skills; team focused
  
• Extremely organized and detail-oriented
  
• Experience in financial services is preferred but not required
  

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Job Title : Medical Assistant/Technician (Hospital Corpsman) Category / Component : Enlisted • Both Overview Hospital Corpsmen assist healthcare professionals and provide medical and dental care to Sailors, Marines, and their families across clinics, hospitals, ships, and field units, gaining broad clinical, technical, and operational experience.

Key Responsibilities Perform emergency medical treatment for Sailors, Marines, and specialized units such as SEALs and Seabees; provide basic and emergency dental care and process dental X rays; serve as operating room technician and assist in surgery; administer preventive care and medications including immunizations and IVs; conduct physical exams and assist in diagnosing and treating diseases and injuries; maintain patient records, perform clinical tests, and support physicians and nurses in a wide range of specialties.

What to Expect Hands on patient care with shift work and possible on call duties; field training and deployments with Marine and expeditionary units and embarked medical departments on ships; continuous certification and recertification in areas such as basic life support, trauma care, and tactical combat casualty care; mix of clinic, ward, and field environments with rapid response in emergent situations and a strong emphasis on teamwork and readiness.

Work Environment Assignments in Navy hospitals and clinics, aboard aircraft carriers and other ships, with Marine units in garrison and field environments, and occasionally on submarines; work in exam rooms, wards, operating rooms, emergency departments, aid stations, and field medical sites; close integration with medical teams, line units, and joint or coalition partners.

Pathways, Training & Advancement Recruit Training followed by Hospital Corpsman A School at Fort Sam Houston, Texas; numerous advanced C schools that lead to Navy Enlisted Classifications in areas such as Independent Duty Corpsman, Fleet Marine Force, preventive medicine, surgical technology, respiratory therapy, pharmacy, radiology, laboratory, dental, and dive medicine; progressive professional development through leadership courses and warfare qualifications such as Fleet Marine Force and Surface, Aviation, or Expeditionary pins where applicable.

Direct enlistment into the Hospital Corpsman rating from civilian life; in service conversion for qualified Sailors from other ratings who meet screening and performance criteria; Reserve accession for prior service Hospital Corpsmen and select civilian medical professionals when manning needs allow.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: United States citizenship or equivalent status as allowed by policy; high school diploma or equivalent; at least 17 years of age; interest in healthcare and willingness to work in clinical and field environments, potentially under stressful conditions; ability to meet medical, vision, and physical fitness standards required for medical and operational assignments.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Passion, expertise, and flair are how we describe our fragrance and beauty business. The artistry of our perfumers encompasses a myriad of passionate scented stories for brands everywhere. Our collections of beauty innovations push industry limits by inspiring and empowering customers with tailored products to enhance their wellbeing.

Our network of perfumers, fragrance evaluators, marketing, and technical experts develop exquisitely scented personal care products that enhance each moment of the day. The best personal care products create a special relationship with consumers, delivering pleasure and reassurance and functional benefits. With its unique power to evoke different emotions, fragrance plays a necessary role in successful self-care solutions.

Reporting to the Category Director, you will project manage by collaborating with Perfumers and our creative centers. You will interpret marketing knowledge and use your technical expertise to assist customers in developing olfactory strategies to affect our role within the industry.

This role is onsite in our Ridgedale Offices located in East Hanover NJ. We offer 1 day from home and flexible working schedules.

• 
  
• Fragrance Development - Develop olfactory strategy for clients, market, category, and guide Perfumery teams. Manage/execute multiple complex briefs and develop or select fragrances according to the given brief guidelines. Define fragrances to be tested and coordinate with Consumer Marketing Insights (CMI) team. Translate consumer insights results into olfactory guidelines for perfumers. Work with lab on testing product stability. Understand the Best Practices to influence efficiency improvement opportunities.
  

• 
  
• Collaboration and Influence - Partner with other regional creative centers to complete project assignments. Conduct customer presentations/interactions. Participate in olfactory analysis of new products to identify interesting notes for creative development. Develop new fragrances with Perfumers. Manage fast and efficient selection of fragrances for activation projects from oil or blind.
  

• 
  
• Industry Curiosity Marketing - Anticipate market tastes; work with marketing colleagues on proactive concept generation. Write olfactory summaries of a region/market and customer for knowledge-building and sharing. Demonstrate track records of new wins. Build and curate the best-in-class fragrance collection, responding to gap analysis, market needs, market trends and incorporating our technologies.
  

You?

• 
  
• University Degree relevant to industry/position
  
• 7+ years' functional/technical experience in industry
  
• Manage multiple and complex evaluation projects
  
• Knowledge of Perfumers' themes and collections
  
• Experience dissecting a fragrance, offer intuitive and creative ideas within the project's scope
  
• Broad knowledge of the market dynamics and olfactory trends
  
• Opportunistic mindset - able to balance speed of response and fragrance quality
  

Benefits include medical, dental, vision, life, tuition reimbursement, family leave, and a high matching 401k plan

Job Title and Base Salary are partly determined by education and experience and our compensation program guidelines. Target pay is $130k - $160k per year.

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We bring together creativity and science for consumer products that are all connected through a powerful web of technical capabilities. By combining our inventiveness and insights with the latest technologies, we always challenge ourselves to push boundaries and explore new ideas. This helps our diverse customers to develop refreshing, reliable, and recognizable products that brighten up everyday moments. As consumer needs are constantly evolving, our imagination comes together to bring fresh new fragrant ideas for every market.

As the Regional Account Manager for a major account in North America (NOAM), you will manage a crucial part of our business and lead the NOAM commercial team. You will be onsite, based in East Hanover, NJ. As a part of a Global Team, you will report to the World Account Manager who is based in Argenteuil, France. It is a leadership role, and you will join the North America Management Committee.

• 
  
• Commercial Leadership: Implement the global account strategy and develop a solid strategy for North America. Build, communicate, review, and monitor strategic plans, sales, profit forecasts, and budget. Grow Givaudan business worldwide, with regional responsibility, by managing top and bottom lines. Ensure we are positioned as the supplier of choice to participate in the customer's core list and targeted briefs. Manage the activity and the performance of the regional supply chain in close collaboration with operations. Further build and use fruitful connections with Fine Fragrance and Active Beauty Teams.
  

• 
  
• Customer Influence: Develop an understanding of our customer's organization, including main decision makers, and develop relationships with multiple levels of management. Establish and maintain relationships throughout the company internally to ensure the best results are achieved while working as a cohesive team.
  

• 
  
• Team Partner: Establish the appropriate regional structure to increase the account coverage, aligned with the customer's organization. Manage the activity and performance of the team under your direct responsibility. Lead and motivate the sales team to exceed customer expectations. Develop the team and prepare them for their future career moves. Work with Givaudan management on talent development and succession planning.
  

You?

• 
  
• University degree in applicable discipline. Advanced Degree helpful
  
• 10+ years' major account experience
  
• Experience working internationally, across categories, brands, and geographies
  
• Experience facilitating senior strategic relationships between Givaudan and customer/customer decision-makers at assigned accounts
  
• Experience leading and motivating a high-achieving team
  
• Competence in olfactive skills
  

Benefits include Major Medical, Dental, Vision, Life Insurance, Disability, Family Leave and a High Matching 401k

Education and experience partly determine Job Title and Base Salary, and our compensation program guidelines determine them. Target pay is $187k - $200k

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Our client, a well-established leader in industrial manufacturing solutions, is seeking a Technical Sales Representative with strong cutting tool and metal cutting experience to drive growth across distribution channels and end-user accounts.

This role is ideal for a sales professional with hands-on chip making knowledge who understands machining processes at a technical level and can confidently consult with manufacturing engineers, machinists, production managers, and procurement teams.

Position Overview:

The Technical Sales Representative will be responsible for growing revenue within an assigned territory by promoting high-performance cutting tools, carbide inserts, indexable tooling, solid carbide end mills, drills, reamers, and metal removal solutions. The successful candidate will combine industrial sales expertise with a deep understanding of CNC machining, feeds and speeds optimization, tool geometry, carbide grades, coatings, and metal cutting applications.

This is a consultative, solution-based sales role focused on supporting both industrial distributors and end-user manufacturing facilities, including job shops, production machining environments, and OEM manufacturers.

Key Responsibilities:

• Drive territory sales growth of cutting tools and metal cutting solutions through both distribution partners and direct end users
• Provide technical application support on CNC milling, turning, drilling, and chip making operations
• Advise customers on proper feeds and speeds, tooling geometry selection, carbide grades, coatings, tool life optimization, and cycle time reduction
• Conduct onsite visits to evaluate machining processes and recommend productivity improvements
• Collaborate with manufacturing engineers and machinists to improve surface finish, tool performance, and cost per part
• Develop strong relationships with industrial distributors while expanding penetration within end-user accounts
• Identify opportunities for process improvement, tooling standardization, and metal removal efficiency
• Support new product introductions and promote advanced tooling technologies

Qualifications:

• Proven experience in cutting tool sales, industrial tooling sales, or metalworking sales
• Strong technical understanding of chip making processes, CNC machining, feeds and speeds calculations, tool geometry, and carbide grades
• Experience calling on industrial distribution networks and end-user manufacturing accounts
• Knowledge of metal removal applications including milling, turning, drilling, tapping, and boring
• Ability to communicate effectively with machinists, programmers, production supervisors, and engineering teams
• Demonstrated success in territory management, account development, and consultative technical sales

What We’re Looking For:

We are seeking a driven sales professional who can bridge the gap between technical machining knowledge and revenue growth. The ideal candidate understands how cutting tool performance impacts throughput, scrap reduction, machine utilization, and overall manufacturing productivity.

If you have a background in industrial sales, machining, metal cutting, carbide tooling, or CNC applications engineering and are ready to leverage that expertise into a high-impact technical sales role, we want to hear from you.

• Pioneer of Geriatric House Calls™ to older adults in their communities.
• Provide physical therapy services in a 1:1 setting to help abolish ageism.
• Drive rewarding patient outcomes.
• Facilitate clinically-excellent autonomous interventions.
• Benefit from the flexibility to create, control, and alter your treatment schedule.
• Be a part of an Interdisciplinary approach by a therapy team focused on functional outcomes.
  

• Full-time/Part-time – Salaried with benefits
• PRN/Flex – PPU (Paid Per Unit)
• H1B - Able to provide sponsorship to those who need it that are qualified
• New Grads-FOX offers a widely recognized Emerging Professionals Mentor Program!
  

• Clinical and non-clinical career growth opportunities
• Supportive Clinical Community
• Mileage reimbursement
• Unlimited access to continuing education
• Professional Certification Reimbursement
• Access to cutting-edge technology
• Medical, Dental, Vision, 401k (for those who qualify)
  

• Valid Physical Therapy license in the state(s) of practice, or eligibility to apply
• Degree from an accredited physical therapy program
• Basic computer literacy skills
• Current CPR certification
  

Job Summary

The X-Ray Technician performs diagnostic imaging procedures while ensuring patient safety, comfort, and compliance with state, federal, and professional standards. This role supports daily imaging operations and maintains radiographic equipment.

Duties & Responsibilities

• Perform diagnostic X-ray imaging in accordance with established protocols and regulatory guidelines
• Prepare and position patients for imaging procedures
• Operate, maintain, and troubleshoot imaging equipment to ensure accuracy and safety
• Monitor patient condition and ensure physical and physiological comfort throughout procedures
• Identify imaging issues and recommend or perform procedure revisions as needed
• Coordinate daily imaging workflow and support efficient patient throughput
• Follow radiation safety and infection prevention guidelines
• Perform other duties as assigned

Required Skills & Experience

• 1–3 years of experience as an X-Ray Technician
• Proficiency with radiographic imaging equipment, including setup and maintenance
• Knowledge of current clinical imaging practices and healthcare technology trends
• Strong problem-solving, analytical, and organizational skills
• Excellent verbal and written communication skills

Education & Certifications

• Graduate of an accredited Radiography program
• New Jersey State Radiologic Technologist (RT) License
• ARRT Certification (Radiography)
• BLS Certification (current)

Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Overview

Taurus Industrial Group’s Specialty Services division is seeking skilled and motivated Field Services Technicians to join our growing team. We provide advanced industrial solutions across power generation, petrochemical, refining, and manufacturing sectors. Our technicians are trusted partners to our clients, delivering precision work in bolting, torquing, machining, induction heating, line-stop, and related specialty field services.

If you are a hands-on professional with technical acumen, a safety-first mindset, and the ability to thrive in challenging field environments, we want to hear from you.

Key Responsibilities

• Perform on-site bolting, torquing, tensioning, and induction heating services on critical equipment.
• Support field machining, hot tapping, and line-stop operations as needed.
• Install, operate, troubleshoot, and maintain specialized tools and OEM induction equipment.
• Ensure all work adheres to safety, quality, and compliance standards.
• Interpret technical drawings, job packages, and client specifications.
• Collaborate with project managers, supervisors, and customer representatives to ensure timely, accurate, and efficient service delivery.
• Maintain, calibrate, and prepare rental and company-owned specialty equipment.
• Travel extensively to client facilities across regional and national assignments.

Recommended Qualifications & Requirements

• Experience: Minimum 3–5 years in industrial services, mechanical maintenance, or specialty field service roles (power plants, refineries, petrochemical, or heavy industry preferred).
• Certifications/Training:
• NCCER, OSHA, or equivalent field qualifications (preferred).
• OEM training on induction heating or bolting/tensioning equipment (a plus).
• Technical Skills:
• Proficient in hydraulic, pneumatic, and electronic tool operation.
• Familiarity with torque/tension charts, machining tolerances, and mechanical fit-up.
• Physical Requirements:
• Ability to lift to 50 lbs, work at heights, and endure confined space conditions.
• Willingness to work extended shifts, nights, weekends, and travel on short notice.
• Soft Skills:
• Strong commitment to safety and quality.
• Clear communication and problem-solving skills.
• Team-oriented with the ability to adapt to dynamic field environments.

Why Join Taurus Industrial Group?

• Competitive pay with overtime opportunities.
• Comprehensive benefits: health, dental, vision, 401(k), PTO.
• Professional training and advancement opportunities.
• Exposure to cutting-edge specialty service technologies and OEM equipment.
• Be part of a growing, innovative company that values technical excellence and field expertise.

Locations: Nationwide travel, with primary needs in Texas, Gulf Coast, Northeast, Midwest, and Western U.S.

BE SURE TO APPLY ON OUR WEBSITE:

About the Company

Hotels at Home has over 20 years of experience bringing the luxury hotel experience directly to guests' homes. We partner with the world's leading hotel brands—including Hilton and Accor—as well as celebrity brands like Love01 (John Legend), Loved01 (Chrissy Teigen), and Wade (Dwyane Wade) to deliver premium bedding, linens, and amenities that recreate the comfort and quality of a five-star hotel stay. As a global e-commerce and logistics company, we manage complex multi-brand operations across the US, Canada, Europe, and Asia, serving millions of customers who want to bring that hotel feeling home. Our entrepreneurial culture combines agility and innovation with sophisticated technology and operations that rival the largest e-commerce companies.

About the Role

We're looking for a motivated, detail-oriented Junior Logistics & Operations Coordinator to support our growing logistics and warehouse operations. This role is ideal for someone early in their career who is eager to learn how products move from purchase order to warehouse to customer—and who wants hands-on exposure across logistics, operations, purchasing, and marketing.

You'll play a key role in supporting bed and bedding logistics, coordinating warehouse activities, managing data and documentation, and collaborating with multiple teams across the business. This is a fast-paced, high-visibility role with real opportunity to grow into more senior logistics or operations positions.

This role is positioned as execution-first, learning-rich.Cross-functional exposure is a feature, not scope creep. You'll have clear accountability with room to grow into logistics, operations, or supply chain management as you develop your skills and demonstrate ownership.

Responsibilities

Logistics & Data Support

• Enter and maintain shipment, order, and inventory data in internal systems with high accuracy
• Assist with tracking inbound and outbound shipments and delivery timelines across multiple carriers
• Support documentation for domestic and international shipments
• Help monitor logistics issues and escalate delays or discrepancies as needed
• Maintain organized records related to shipping, receiving, and inventory operations

Warehouse & Operations Coordination

• Assist in setting up projects for picking, packing, and shipping within the warehouse
• Coordinate with warehouse staff to ensure orders are prepared accurately and on time
• Support basic scheduling for inbound and outbound shipments
• Help maintain organized records related to warehouse operations and logistics workflows
• Ensure smooth daily execution of warehouse and fulfillment operations

Cross-Functional Collaboration

• Work closely with the purchasing team to support inbound product flow and inventory needs
• Collaborate with warehouse and operations teams to ensure smooth daily execution
• Partner with the marketing and creative team on product launches, samples, and timelines
• Communicate clearly across teams to keep projects moving forward
• Support coordination between operations, logistics, purchasing, and brand teams

Process & Improvement Support

• Help document processes and identify opportunities to improve efficiency
• Support reporting related to logistics, inventory, and operations performance
• Take on special projects that expose you to different parts of the business
• Contribute ideas for streamlining workflows and reducing manual work
• Learn and adapt to new tools and systems as the business scales

Qualifications

Core Qualifications

• Recent graduate or early-career professional (0–2 years experience)
• Bachelor's degree in Supply Chain, Operations, Business, Logistics, or a related field (or equivalent experience)
• Highly organized, detail-oriented, and comfortable working with data
• Comfortable with basic data entry and working in spreadsheets (Excel/Google Sheets)
• Strong attention to detail and follow-through

Personal Qualities

• Quick learner who enjoys juggling multiple priorities and adapts quickly to new systems
• Strong communicator who's comfortable working with different teams and levels of the organization
• Curious and proactive—excited to take ownership rather than wait for instructions
• Execution-focused with ability to manage multiple tasks and deadlines simultaneously
• Willingness to work in a hands-on, operational environment

Bonus Qualifications

• Internship or coursework related to supply chain, logistics, or operations
• Exposure to warehouse, fulfillment, or inventory systems
• Interest in learning about international shipping and freight logistics
• Spanish/English bilingual (highly valued for coordinating with warehouse teams and operations partners)
• Experience with project management or collaboration tools

Pay Range and Compensation Package

Compensation Range: $50,000 - $65,000 (based on experience, systems comfort, and ownership demonstrated)

Equal Opportunity Statement

Note: Most operations team members are Spanish-speaking, creating an inclusive and diverse operational environment. Bilingual candidates are strongly encouraged to apply.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

We are looking for an experienced Toxic Substances Control Act (TSCA) Chemical Regulation and Premarket Notification (PMN) Expert to join our dynamic team!

As a Regulatory Affairs Technical Manager, you will be an integral part of the Regulatory Affairs Product Safety (RAPS) team reporting directly to the Global Chemical Innovation Service organization and functionally to the North American and you will be based in Ridgedale, New Jersey, working 4 days onsite and 1 day from home a week.

You will navigate and ensure compliance with chemical regulations in the United States and Canada and and work with external partners, internal customers and regional regulatory bodies on Regulatory matters. You will bring your expertise to the team and to our customer, to leverage true business partnership opportunities for our Business. You will also be an important contributor to our customer relationships to deliver the best technical consulting to our key B2B customers.

In this exciting role you will:

• 
  
• Ensure compliance with chemical regulations, including TSCA (Toxic Substances Control Act), FIFRA in the US and CEPA (Canadian Environmental Protection Act) in Canada.
  
• Stay informed of changes in chemical legislation and assess their impact on company operations.
  
• Manage the PMN process for new chemical substances in both US and Canadian markets.
  
• Prepare and submit PMN dossiers to appropriate regulatory bodies, monitoring their progress and addressing any inquiries.
  
• Provide technical regulatory guidance for FEMA GRAS registration as foodingredients and FIFRA registrations and may support registrations accordingly
  
• Identify early legislative and regulatory issues that affect the business and advise on risks due to safety or regulatory developments.
  
• Conduct risk assessments for chemical substances and develop strategies to reduce potential hazards.
  
• Collaborate with our teams to ensure products meet safety and environmental standards.
  
• Compile and maintain regulatory documentation and databases.
  
• Prepare reports and communicate findings to senior management and stakeholders.
  
• Be the primary contact for regulatory agencies, industry associations, and third-party consultants.
  
• Provide advice to product development teams on regulatory requirements and best practices.
  
• Develop and deliver training programs to educate staff on regulatory requirements and compliance issues.
  
• Foster a culture of compliance and continuous improvement.
  

Your professional profile includes:

• 
  
• Master degree in Chemistry, Environmental Science, Regulatory Affairs, or a related field.
  
• Minimum of 8 years of experience in chemical regulation and compliance in the US and Canada.
  
• In-depth understanding of TSCA, CEPA, and related chemical regulatory frameworks.
  
• Experience with Premarket Notification (PMN) submissions and approvals.
  
• Ability to stakeholder engagement
  

What We Can Offer You:

• 
  
• Healthcare Plan:
  
• Medical
  
• Dental
  
• Vision
  
• High matching 401k plan
  
• Vacation days
  

The established salary range for this position is $120,000 - 160,000 annually. Actual compensation will depend on individual qualifications.

#LI-Onsite

#ZR

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.
In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As the global senior expert for Chemicals Management & Compliance, you will be the primary compliance advisor for the business in several technical areas, including Dangerous Goods Regulations, Hazardous Materials Transportation and Warehousing, Transport Emergency Response Management and Controlled Products Regulations. You will lead the development of global policies, processes and systems to ensure regulatory chemical compliance. You'll build cross functional collaboration with Commercial, Science & Technology, Regulatory Affairs, Trade Affairs, Supply-Chain, Site Operations, and Legal Compliance to embed industry best practices and support strategic chemical compliance programs. Additionally, you will represent us with regulatory agencies and industry associations, improving and leading change in response to evolving global chemical regulations.

Reports to: Global Head Chemicals Management & Compliance

Your Location: East Hanover, NJ, US; Other Possible locations: Cincinnati, Ohio, US; Kemptthal, Switzerland; Vernier, Switzerland.

You Will:

• 
  
• 
  

  Influence and advise the business on global Chemicals Management & Compliance (CMC) strategy, in Dangerous Goods and Controlled Products.

  
  
  
• 
  

  Assess current global compliance status and ensure execution of the Global EHS Strategy,

  
  
  
• 
  

  Lead global governance by engaging with partners across regions and departments.

  
  
  
• 
  

  Represent us with regulatory authorities and industry associations on CMC matters.

  
  
  
• 
  

  Advise management on latest regulations and compliance requirements.

  
  
  
• 
  

  Coordinate and support implementation of global EHS directives and guidelines across sites.

  
  
  
• 
  

  Ensure communication on legal updates and lead global change management for CMC topics, especially related to Dangerous Goods and Controlled Products Regulations.

  
  
  
• 
  

  Ensure systems provide accurate and compliant product safety information aligned with applicable regulations and internal corporate standards.

  
  
  
• 
  

  Support business project execution for ensuring compliance with new regulations.

  
  
  
• 
  

  Monitor SAP EHS system performance and coordinate issue resolution with Global EHS CoE CMC and IT department.

  
  
  
• 
  

  Communicate with government agencies on Controlled Products and Dangerous Goods topics, and also to address transport-related emergency response issues.

  
  
  
• 
  

  Develop and deliver technical guidance documents, training, audits, and site inspections.

  
  
  
• 
  

  Promote continuous improvement to enhance global CMC practices and business compliance performance,

  
  
  

Your Profile:

• 
  
• 
  

  University degree in chemistry, biochemistry, food chemistry, engineering, or related field.

  
  
  
• 
  

  10+ years of Chemicals Management & Compliance industry experience.

  
  
  
• 
  

  Fluent in English; additional language skills are a plus.

  
  
  
• 
  

  Certified in Dangerous Goods transport regulations (e.g. IMDG, IATA, ADR, CFR).

  
  
  
• 
  

  Experience with global chemical compliance programs.

  
  
  
• 
  

  Chemistry and product safety expertise.

  
  
  
• 
  

  Technical expert in Dangerous Goods, Controlled Products (Drug Precursors and Chemical Weapon Precursors), Hazardous Materials Transport and Warehousing and Hazardous Materials Transport Emergency Response Management.

  
  
  
• 
  

  Knowledge in Product Stewardship and Drug Precursors related regulations (such as DEA) and International conventions.

  
  
  

Compensation and Benefits

The established salary range for this position is $120,000-$150,000 annually for US locations. Actual compensation will depend on individual qualifications. Includes medical, dental, and vision coverage, and a high-matching 401(k) retirement plan.

#ZR

#LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

Position Title: Junior Applications Laboratory Technician

Location: East Hanover, New Jersey (On-Site | Full-Time)

Reporting To: Application Lab Manager

Compensation: $50,000 - $58,000 annually, commensurate with experience

Job Purpose

Support Application Team members, coordinate & organize bases, supplies & fragrance oils for the Application Lab. Order Supplies for all Labs & maintain inventory for Applications. Perform Physical Testing & Sample Making as needed, and Support Lab Manager & Director

Core Responsibilities:

• 
  
• Organize & prepare materials required for sample preparation
  
• Help in updating and revising technical documentation in the department, under guidance.
  
• Responsible for the management of customer base inventories, internal bases, and packaging inventories
  
• Assist in the administration of materials and laboratory organization
  
• Maintain a clean and orderly laboratory environment
  
• Ability to work in fast paced environment
  
• Detail-oriented & strong organizational skills
  

Additional Responsibilities

* Administration of sample requests and ordering of fragrance oils
* Operate and help maintain standard lab equipment

* Perform physical-chemical measurements

Experience:

• 
  
• Technical training or Higher Education Qualification in Chemistry, Pharmacy, Chemical Engineering, or a similar subject. Bachelor's degree preferred but not required
  
• At least 1 year of experience in a related area
  
• Knowledge of Microsoft Applications & SAP preferred
  
• Ability to communicate in English required
  

Skills required:

• 
  
• Knowledge of good laboratory practice and safe handling of chemicals
  
• Accurate record keeping and attention to detail
  
• Basic Chemistry knowledge preferred
  
• Understanding of ISO protocols
  
• Basic knowledge of computer systems and applications such as MS products (Excel, Word, etc), SAP, as well as the ability to learn new systems/applications
  
• Basic knowledge of lab equipment and its safe usage
  
• Good Communication skills (verbal & written)
  

Benefits

Benefits include medical, dental, vision, family leave and a high matching 401k plan.

At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual's voice is valued and has the power to shape our world. Join us in making a difference together.

We are looking for an administrative assistant and inside sales representative to handle day-to-day phone calls, appointment setting, customer emails and follow-ups, light bookkeeping, and routine paperwork for both of our businesses in the IT asset management and real estate spaces. Candidate must have strong organizational skills and maintain thorough documentation. Ability to conduct professional phone conversations and type properly punctuated, grammatically correct letters and emails is a must. Must be proficient with a computer and the use of current tools. Flexible part-time to full-time hours available Monday through Friday.

Starting pay of $18-20/hour, depending on experience

The Customer Service Supervisor is responsible for supervising the service department employees and processes at assigned branch locations, this includes responsibility for executing standard processes to provide a seamless customer experience through the service coordination function. This role will hold responsibility for exercising independent judgment in the direct supervision of Service Technicians and Customer Service Representatives. Is responsible for influencing customer satisfaction with service by continuously improving branch efforts of service lead-time, first time completion rate, average days to complete service, and service CES metrics. Is the primary expert used in resolving escalated field service concerns and in proactive education and training for both customers and the internal team members. Has heavy contact with customers, contractors, installers, vendors, sales reps, and all other internal departments in the coordination of service activities. Responsible for assisting in the identification, development and implementation of programs, policies and procedures that support total customer satisfaction, company profitability and market share growth. This is an onsite position that works at the Parsippany NJ office Monday - Friday.

The targeted pay range for this role is $75,000 - $90,000. The total compensation package for this position also includes applicable incentive compensation, such as an annual bonus. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, specific work geography, as well as internal equity and alignment with market data. As a member of the Pella Family of Brands, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid vacation, a generous 401(k) plan with company match, tuition assistance, 9 paid holidays, 20 paid vacation days, and much more.

Responsibilities/Accountabilities include the following but are not limited to:

• Ability to manage and support multiple teams/functions, including union and non-union team members.
• Responsible for the direct supervision of service department team members as assigned. This includes, but is not limited to, selection, training, performance evaluation and development, skill assessment, discipline, attendance, performance, professional issues and payroll reporting, overtime scheduling and all other misc. items that are involved in supervising this group.
• Coach and mentor team while setting clear and timely expectations to ensure performance metrics and behaviors are met.
• Conducts regular one on one conversations as well as mid-year and year end performance evaluations to promote ongoing professional growth and development.
• Exhibits excellent verbal and written communications skills, organizational skills with attention to detail and the ability to provide support and develop team members to handle escalated issues professionally.
• Assists in the development and implementation of processes that ensure consistent and professional product service to all our customers that is both an effective remedy to customer concerns and an efficient use of internal resources.
• Responsible for the identification, development and implementation of programs, policies and procedures which support total customer satisfaction, both internally and externally, where applicable in relation to this position. Identifies opportunities to update and improve customer experience procedures and makes recommendations to leadership.
• Establish and maintain a working knowledge of products, systems, processes, and resources to support a team of assigned customer experience representatives to ensure compliance with company guidelines and quality of service.
• Analyzes data to help determine potential future business needs.
• Provides input and may prepare initial budgetary proposals for assigned cost centers
• Demonstrates the ability to collect data, prepare reports and documents such as summaries and responses to frequently asked questions or concerns. Creates executable plans based on findings.
• Responsible for influencing customer satisfaction and sales growth by creating an experience for our customers that exceeds their expectations in professionalism, helpfulness and ease.
• Assists in evaluating and implementing new and creative ways to more efficiently provide product service to our customers. This includes initiating and supporting continuous improvement efforts throughout all areas of responsibility.
• Utilizes technologies relevant to creating logistical efficiency and continually searches for new ways to utilize technology in process improvement.
• Frequent one-on-one contact with customers, branch sales force, vendors and all internal departments to oversee efficiency and customer satisfaction throughout the organization.
• May serve as key member for company's Safety Program. Participate and facilitate meetings, design policies and procedures, enforce safety policies and procedures, conduct safety audit tours, provide accident analysis and trends, accident statistics and reports.
• Ensures proper credit is received from Pella Corporation and outside vendors for all warranty items.
• Manages a fleet of company service vehicles and their equipment.
• Responsible for managing all service parts, which includes maintaining the appropriate levels of service stock inventory.

Additional responsibilities:

• Daily timecard review, allocations and timely approval for hourly team members.
• Inputting of daily metrics.
• Inputting and communicating weekly/monthly metrics. This will require some metrics to be shared with other departments.
• Performing quarterly performance reviews with the team.
• Preparation of PowerPoint slides and presenting them at quarterly team meetings.
• Approving invoices in a timely manner.
• Approving expense reports.
• Ordering technician’s uniforms bi-annually.
• Managing the phone system to skill employees, monitoring CSR calls for quality assurance and shutting down the phones for holidays.
• Daily monitoring of pick tickets and dispatcher console route for efficiency, accuracy and last-minute changes.
• Blocking Salesforce dispatcher console calendars for time off requests and adding load time and holiday blocks.
• Monitoring and enforcing any active recalls on product.
• Scheduling opportunities for ongoing training opportunities for the service team members.
• Resolving customer escalations.
• Overseeing and enforcing quality alerts.
• Documenting notable behaviors of team members.

Skills/Knowledge:

• Must be able to develop a high-level understanding of all Pella products and their applications.
• Must have problem solving abilities and the ability to think on his/her feet in order to appropriately resolve urgent service situations that arise in the general course of business.
• Demonstrates open communication and the ability to always maintain professionalism.
• Works collaboratively and creates a sense of trust and reliability with internal team and customers.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
• Seeks out internal experts and utilizes their knowledge.
• Supports change and innovation within organization.
• Focused on details and follow through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

Bachelor’s degree from four-year college or university; or three to five years related experience and/or training, or equivalent combination of education and experience. Previous experience in a supervisory role required.

Language and Communication Skills

Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner.

Computer Skills

Strong understanding of Microsoft Word, Excel, PowerPoint. Comfortable using Salesforce and can easily learn all internal ordering or product information systems and the various phone systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.

Must be available to work evenings and weekend as necessary.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.