Information Technology Jobs in Closter New Jersey

• Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
• Driving interoperability with joint, allied and coalition partners
• Building professional excellence through education, training and certification and milestone qualifications
• Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
• Helping to develop and deploy information systems, command and control and space systems
• Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
• Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology

• Serving as part of Battle Group staffs on ships at sea
• Working in C4I/Space/Surveillance on shore tours
• Serving on major Navy and joint staffs
• Serving in command of key communication and surveillance facilities around the globe

• Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
• Completing Joint Professional Military Education (JPME) at one of the various service colleges

We need an IT Procurement Manager - Indirect

Rate: $55/hr on W2

Hybrid Onsite

Job Summary

The IT Procurement Manager is responsible for planning, organizing, and directing procurement activities, ensuring low total cost of ownership and high-quality procurement of related goods and services needed to meet the needs of Benjamin Moore. The candidate will report to the Indirect Procurement Sr. Manager and will be responsible for commercial and service criteria and contracts in alignment with corporate policies and procedures, which ensure competitive pricing and overall total cost of ownership, and fully protect the company against missed deliveries, shortages, and outages, poor material quality, and other performance issues that might adversely affect Benjamin Moore. The candidate will work closely with the Contract Manager to execute contracts and agreements.

Key Responsibilities

• Partner with internal and external stakeholders and vendors to lead sourcing projects that deliver desired results, mitigate business risk, and drive efficiencies.
• Negotiate with suppliers to execute Supply Agreements that achieve the lowest total system cost and are in accordance with company policies and procedures.
• Develop and implement sourcing strategies, are in alignment with business stakeholders)
• Responsible for contractual commitments and supplier assessments, ensuring all purchases are consistent with quality and delivery requirements.
• Develop supplier base and maintain strong supplier relationships.
• Communicate and mitigate market changes; develop and recommend alternative sourcing options.
• Perform data analysis for sourcing projects.
• Analyze, develop, and deliver timely cost information. Maintain sourcing database and metrics for reporting and communicating Procurement activities. Work closely with key stakeholders and the procurement contract manager
• Performs other duties as required

Education/Experience

• Bachelor’s degree in business or marketing
• Master's Degree preferred
• Minimum of 10+ years' experience in the InDirect Procurement field
• Previous people management experience
• Industrial manufacturing and/or Business Management experience preferred
• Experience in the use of ERP systems (SAP, ARIBA and Ironclad preferred)
• C.P.M. and/or CPSM certification

Yonkers Contracting Company is seeking a qualified IT Manager with 10 years of relevant experience for managing a small IT team, coordinating with internal stakeholders, overseeing technology vendors, and ensuring the security and reliability and efficiency of the company’s systems.

Responsibilities

• Oversee company networks, systems, and security platforms (Meraki, Microsoft 365, Azure)
• Manage help desk operations to deliver prompt, efficient support to all users
• Work with internal stakeholders to assess technological needs and find ways to enhance efficiency and security
• Lead IT projects such as system upgrades, migrations, and security improvements
• Implement and enforce IT security tools, policies, and best practices to protect systems and data
• Manage technology vendors
• Maintain system documentation, licensing, and disaster recovery plans
• Occasional travel to job sites within NY, NJ, and CT

Qualifications

• Bachelor’s degree in information technology or equivalent experience
• Strong communication, time management, and organizational skills
• Proficient in network security protocols and troubleshooting, hardware/software installation, Microsoft 365 and Azure administration; Meraki hardware management, help desk support, and networking fundamentals

Compensation

• Medical and dental insurance
• 401(k)
• Student loan reimbursement and/or tuition reimbursement
• Vehicle stipend, toll reimbursement, gas card
• Yearly bonus

About Yonkers Contracting Company, Inc.

Founded in 1945, Yonkers Contracting Company is a leading heavy civil construction contractor specializing in major infrastructure projects throughout the New York, New Jersey, Connecticut region. Our portfolio includes highways, bridges, rail systems, transit facilities, site work, foundations, energy and environmental projects. We are committed to safety, quality, innovation, and delivering excellence in all aspects of our work.

Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.

Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.

By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.

Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.

More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.

• 95% client satisfaction rate measures client satisfaction vs. expectations.
• Clients have worked with us for over 10 years, on average.
• BTI Solutions counts 4 Global Telecommunication companies as clients.
• Client referrals are BTI Solutions' largest source of new clients.
• Google Review 4.4, Facebook Review 4.8

Responsibilities:

• Design, develop, and maintain robust, scalable applications and modules, writing clean, efficient, and well-documented code
• Manage the entire software development lifecycle, including planning, prioritizing, testing, and releases, often using Agile methodologies
• Lead, guide, and mentor junior developers, conducting code reviews and ensuring adherence to best practices
• Work closely with project managers, business analysts, designers, and other engineers to define requirements and deliver innovative solutions
• Implement automated testing, debug issues, troubleshoot complex problems, and ensure application security and performance
• Contribute to high-level application design and database architecture
• Participate in internal and external meetings to gather the business requirements and suggest solutions
• Analyze the business requirements and suggest the best practice to apply to the business requirements
• Write clean code to produce fully functional backend processes and frontend UI modules
• Develop a new or existing system of frontend UI and APIs
• Write unit, integration, and production test scenarios
• Troubleshoot and debug to optimize application performance
• Liaise with the development team to identify and plan new features
• Ensure the developed modules comply with Samsung SDS quality assurance standards
• Research and suggest new technologies, applications, and protocols
• Be an individual contributor when it comes to designing and developing frameworks and critical pieces of code that have a wider impact
• Create detailed technical plans for the execution and implementation of projects
• Be available to answer technical questions, clarifications, and clear obstacles for the team
• Being transparent with the team about challenges, failures, and successes
• Writing development progress reports

Requirements:

• 10+ years of application development experience
• Bachelor's degree in computer science, engineering, or a related field
• Extensive knowledge of Java development. This includes the whole process, from the first line of code to implementation in the production environment
• Deep knowledge of operating systems, including but not limited to
• Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc.
• Proficiency in Java, with a good understanding of its ecosystems
• Sound knowledge of Object-Oriented Programming (OOP) Patterns and Concepts
• Familiarity with different design and architectural patterns
• Skill for writing reusable Java libraries
• Know-how of Java concurrency patterns
• Good understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
• Experience in working with popular web application frameworks like Play and Spark
• Relevant Knowledge of Java GUI frameworks like Swing, SWT, and AWT according to project requirements
• Extensive knowledge of the class loading mechanism in Java
• Experience in handling external and embedded databases such as Oracle, MS SQL, etc.
• Understanding basic design principles behind a scalable application
• Skilled at creating database schemas that characterize and support business processes
• Basic knowledge of JVM (Java Virtual Machine), its drawbacks, weaknesses, and workarounds
• Implementing automated testing platforms and unit tests
• In-depth knowledge of code versioning tools, for instance, Git
• Expertise in continuous integration
• Experience in Java Server Pages (JSP) and servlets, Web frameworks like Struts and Spring
• Web Technologies like HTML, JavaScript, CSS, JQuery
• Abstract classes and interfaces
• Constructors, lists, maps, sets
• File IO and serialization, Exceptions, and Generics
• Java Keywords like static, volatile, synchronized, transient, etc
• Multithreading and Synchronization
• Experience with profiling and debugging Java-based applications and products
• Experience integrating with backend systems preferred, such as ERPs, WMS, OMS, etc.
• Solid knowledge of performance Improvement best practices
• Experience in a similar role would be advantageous
• Willingness to build professional relationships with staff and clients
• Excellent communication, motivational, and interpersonal skills

Why This Role Matters

Estate planning is something many people delay because it feels complicated or intimidating. At Client, we are changing that by making the process simple and accessible.

As part of our Customer Support and Legal Support team, you will play an important role in helping customers understand the estate planning process and navigate our platform with confidence.

Many of our users rely on our support team to guide them through the process and ensure their estate planning documents are completed correctly.

You won’t just be answering questions — you’ll be helping families protect their future.

Position Overview

We are seeking a Customer Support Specialist with an interest or background in law to help customers navigate the client platform and assist with questions related to estate planning documents and the document creation process.

This role is ideal for paralegals, legal assistants, legal studies graduates, or candidates with customer support experience in legal services.

Estate planning experience is a plus but not required.

This position also offers significant growth potential, including opportunities to move into leadership or management roles as the company expands.

Key Responsibilities

• Respond to customer inquiries via phone, email, screensharing and live chat

• Assist users in navigating the client platform and completing estate planning documents

• Help explain estate planning concepts in a clear, non-legalistic way

• Support customers with document-related questions and platform guidance

• Assist with account issues such as login problems, document downloads, and payments

• Escalate complex legal or technical questions to the appropriate internal team

• Document customer interactions in our CRM system

• Help improve FAQs, knowledge base articles, and customer resources

• Provide feedback to product and operations teams based on customer interactions

Qualifications

Preferred but not required:

• Paralegal certification or paralegal experience

• Legal assistant or law firm experience

• Background in legal studies or pre-law programs

• Experience in estate planning, trusts, or probate law

• Customer support experience, especially in legal, fintech, or SaaS environments

Strong candidates will have:

• Excellent communication and interpersonal skills

• Strong attention to detail

• Ability to explain complex topics in simple language

• Strong problem-solving ability

• Organizational and multitasking skills

• Interest in estate planning, legal services, or legal technology

• A positive attitude and willingness to learn

Who Thrives at client

The people who succeed in this role tend to be:

• Naturally curious and eager to learn

• Comfortable taking initiative and solving problems independently

• Strong communicators who enjoy helping people

• Interested in growing with a company and taking on more responsibility over time

• Excited about working in a fast-growing legal technology startup

If you enjoy helping people, learning about estate planning, and growing your career alongside a company, you’ll likely thrive here.

Career Growth Opportunity

This position offers significant growth potential as client expands.

Team members who demonstrate strong performance and leadership ability may have opportunities to move into roles such as:

• Customer Support Team Lead

• Customer Experience Manager

• Legal Operations Manager

• Product Support Specialist

We are looking for individuals who want to grow with the company and help shape the future of our support and legal operations teams.

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services. At Lincoln, the safety and comfort of our patients is our number one priority.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Purpose of Position:

Under varying levels of direction and expertise, is responsible for the on-going assessment, design, development and implementation of system-wide clinical systems. Specifically, collect and transform large quantities of information into meaningful business requirements; develop and modify requirements documentation for the design and implementation of clinical information systems; critically evaluate information from various sources; distinguish user needs from actual business needs and partner with business users, project managers, programmers, consultants and IT leadership in optimizing the scope, benefits and risks of actual and proposed projects as well as assist in managing stakeholder expectations.

Examples of Typical Tasks:

1. Analyze and document business requirements and processes; communicate requirements to technical personnel through the construction of basic conceptual data, process models and flowcharts, and technical specifications.

2. Interview end users, stakeholders, and project sponsors in order to assess business and clinical needs; create business, functional, and technical requirements document based on captured data and, in accordance with departmental protocol/standards.

3. Convert information gathered into specific details including data sources, data and user types, interface components, interface navigation needs, reporting needs and administrative system needs.

4. Define external interfaces, constraints, quality issues and other non-functional requirements.

5. Provide project management team with identified risks, concerns, and ambiguities discovered during the gathering of requirements; assist team in developing solutions.

6. Partner with project managers to complete requirements documentation, in accordance with project schedule.

7. Plan, organize, facilitate, and lead meetings and workgroups as well as oversee and execute follow-up activities.

8. Ensure software development team accounts for all defined technical requirements, in coordination with quality assurance team. Ensure that all quality standards comply with internal policies and industry standards.

9. Document changes to baseline requirements through standard change control process. Document software test plans, technical requirements, release notes, user and training guidelines and other materials.

10. Plan, coordinate, and support unit acceptance testing and subsequent deployments, in coordination with other team leaders.

11. Perform end user and application support functions including problem solving and resolution of application function defects. Provide systems and application training.

12. Develop and execute project presentations.

13. Participate in special projects, as required.

14. Provide training to and serve as a mentor for junior clinical business analysts and/or other appropriate project team members; manage and evaluate work products for assigned team members.

15. Participate in the development of various departmental training initiatives.

16. Interview junior clinical business analysts and/or other appropriate project team members.

Minimum Qualifications:

1. A Masters degree or advanced clinical degree from an accredited college or university; or

2. A Baccalaureate degree from an accredited college or university and one (1) year of experience gathering and documenting business, clinical, and/or functional requirements for software applications development and implementation in a clinical, allied health, non-allied health, behavioral health, information technology, information services, business, analytics or related area; or, one (1) year of experience in a relevant clinical and/or healthcare administration role/function; or

3. A satisfactory combination of education, training, and experience.

4. Specialty certification(s) issued by a national commercially available program, state, professional society, academic or technical institution in an area(s) listed above, may be credited on a month-to-month basis toward the required work experience for a total of one (1) year.

5. AIS (Injury Severity Scoring) certification required

Departmental Preferences:

• Trauma experience from a Level 1 or Level 2 verified Trauma Center
• Trauma Database/Coding experience preferred (NTRACS, Trauma One, Lancet, ESO, etc.)
• AIS (Injury Severity Scoring) Certification REQUIRED
• Trauma Registry Course Completion Required
• RN License and BLS

FindLaw is the leading provider of online legal marketing services, widely recognized and trusted by legal professionals, consumers, and businesses. We empower our audience with comprehensive legal resources through our public and private online portals and FindLaw publications. Our platforms offer engaging, relevant, and credible legal information, personalized tools, and access to professional legal communities.

Our mission is to help attorneys and law firms grow their practices confidently, providing proven services that increase awareness, improve reputation management and ultimately drive case volumes across many different practice areas. Our network of solutions include , , , , Super Lawyers print publication and many other digital solutions.

Sr. Sales Executive Role: Are you passionate about the chance to bring your sales experience to a world class company that is market leading for both content and technology? Does hearing that we are completely committed to organic growth and that we have extensive investments to expand our sales capability excite you? Do you have previous experience driving sales and revenue growth within a specific territory? Are you motivated by uncapped commissions? We are looking for you!

What You’ll Do: As a Sr. Sales Executive you will be responsible for developing and growing new customer accounts in the legal community within an assigned territory. Each territory consists of a large base of small-mid law firms. You will utilize your prospecting and consultative selling skills, high energy and initiative to identify opportunities to provide FindLaw web-based marketing and advertising solutions. You will also be responsible to partner with our internal Account Management team related to the post-sales satisfaction and retention of existing FindLaw customers.

Responsibilities:

• Responsible for the attainment of sales targets and quota on a monthly basis in assigned territory.
• Consult with the client regarding web-based marketing strategies and solutions that will meet their business needs and will improve their ability to generate business.
• Strategically grow a customer base through prospecting and cold calling.
• Technical aptitude (MS Office, internet applications, ).
• Collaborate with internal stakeholders regarding existing and new clients to identify and resolve client concerns; establish and maintain current and potential client relationships.

Qualifications:

• 4-year college degree or equivalent experience.
• Experience in outside sales in a professional B2B environment.
• Proven track record of sales success, fast growth and consistently achieving performance at 100%+.
• Previous sales experience in online/advertising environment a plus.
• Working knowledge of sales process, methods and techniques.
• Strong Interpersonal skills, ability to interpret marketplace needs and translate them into products and/or services.
• Proven organization skills, effective time management skills and ability to work independently.
• Ability to be actively in the field on most business days with some overnight travel based on territory to various client sites.

What’s in it for You?

At FindLaw, our people are our greatest assets. Here are some of the benefits we offer for your personal and professional growth:

• Innovative Culture: Embracing the "IB Way," the company fosters a culture that encourages rapid experimentation, flexibility, collaboration, and a relentless focus on developing winning strategies.
• Professional Growth: Internet Brands emphasizes internal growth, providing employees with opportunities for personal and professional development.
• Comprehensive Benefits: Employees enjoy a range of benefits, including medical, dental, and vision insurance, life insurance, disability coverage, flexible spending accounts, paid holidays, casual dress code, 401(k) plan, and paid time off (PTO).
• Work-Life Balance: The company promotes a healthy work-life balance, allowing employees to maintain personal well-being alongside professional responsibilities.
• Collaborative Environment: With a focus on flexibility and collaboration, Internet Brands creates an atmosphere where teamwork and open communication are valued.
• Global Presence: Operating in over 30 office locations worldwide, the company offers diverse opportunities across various regions.
• Stability and Innovation: Combining the innovation of a start-up with the stability and profitability of an established corporation, Internet Brands provides a unique and secure working environment.
• Industry-Leading Expertise: Internet Brands excels in a variety of verticals, including healthcare, legal, automotive, and home services, leveraging deep industry knowledge to create innovative and impactful solutions for clients and consumers alike.
• Compensation: $75,000 base + with uncapped commission, averaging $80,000-$150,00. At quota, our top earners are well over $200K OTE.

In addition to our awesome culture, we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical, dental, and vision coverage, flexible spending accounts (FSA) for medical and dependent care, short-term and long-term disability insurance, and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match, paid time off (PTO), paid holidays, commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching services. In addition, employees can take advantage of voluntary benefits such as home, auto and pet insurance, and discounted legal and financial services. For more details, feel free to inquire during the interview process.

Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

Position: Service Desk Supervisor

Reports To: Service Desk Manager

Division: Service Desk

FSLA: Exempt

Office Designation: Elmwood Park-In Office, Hybrid

Omega Systems is looking for a Service Desk Supervisor to guide our Service Desk operations, drive excellence in customer support, and ensure compliance with company standards and security policies.

You’ll lead a talented team, set the vision for service delivery, and foster professional growth while implementing best practices that elevate performance and customer satisfaction.

Functional Responsibility and Task Statements

Operational Responsibilities

• Supervising end-user services and technical support services.
• Supervise and oversee day-to-day operations regarding proper ticketing procedures, reporting and technical support via phone.
• Provide consistent training and mentoring to members.
• Ensure Omega is providing a high level of customer service by performing Quality Assurance processes including but not limited to direct monitoring of employee interactions and analyzing reporting to identify incorrect behaviors and patterns.
• Onboard new Omega Service Desk Employees including systems access, training, and confirming proper Omega processes on a regular basis.
• Supervise group - including recruitment, supervision and coaching, scheduling, development, evaluation, and performance.
• Create, Update, and Improve Documentation to ensure high level of service.
• Review Timesheets Weekly
• Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities.
• Ensures enforcement of procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes.

Leadership and People Responsibilities

• Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
• Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
• Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally.

Technical Responsibility and Task Statements

• Administrate and facilitate personnel to hire and retain staff.
• Assist in team building, maintain work schedules, perform appraisals, and organize staff for optimum effectiveness.
• Establish staff training and development programs related to technical services.
• Develop measures and controls to ensure performance standards and goals are achieved.
• Develop and maintain Key Performance Indicators (KPIs) around testing performed within team.
• Mentor and develop direct reports through personal behaviors.
• Ensure to provide customer satisfaction across all technical service offerings.
• Provide monthly technical activity and status reports

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.

Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.

Travel Requirements: Minimal travel is required for this position.

Desired Qualifications and Skills

Required

• Bachelor's degree in a job-related discipline or equivalent working experience.
• Minimum of five years of technical experience.
• Must have former technical supervisory experience preferably in a Call Center or similar environment.
• Knowledge of servers and network operating systems; wide area networks, telephone systems, internet services, electronic mail, web services, microcomputers and other hardware and a variety of software.
• Ability to: develop and recommend strategic and tactical plans for the delivery of technical services.
• Ability to communicate technical/complex information both verbally and in writing.
• Analyze and problem solve a variety of highly technical issues; effectively negotiate/influence others; establish and maintain effective working relationships with internal and external personnel at all levels

EEO STATEMENT

It is the Company's policy to provide equal employment opportunity for all applicants and employees. Omega Systems provides equal employment opportunities to all qualified individuals without regard to actual or perceived race including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Applicants, as well as employees, who are or become disabled must be able to perform the essential job functions with or without reasonable accommodation. The Company shall determine reasonable accommodation on a case by case basis in accordance with applicable law.