Engineering Jobs in Tarrytown, NY
33 positions found
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Identity & Access Management (IAM) Program Lead is responsible for supporting the coordination, execution, and continuous improvement of the organization's enterprise IAM program. This role oversees the design, governance, and enforcement of policies and technologies that secure identities and access across all systems, applications, and cloud environments. The IAM Program Lead protects sensitive information and critical assets by managing the full identity lifecycle and enforcing secure, least privileged access.
Essential Duties and Responsibilities
Execute on a comprehensive enterprise IAM program and multiyear roadmap aligned to organizational goals.
Develop, implement, and maintain IAM policies and procedures that meet legal, regulatory, and industry best practice requirements.
Identify, assess, and mitigate risks related to identity lifecycle management, authentication, authorization, and privileged access.
Continuously improve IAM processes to address evolving security threats.
Collaborate with cybersecurity, engineering, and legal teams to investigate and remediate incidents.
Support the design, deployment, and enforcement of IAM technologies-including identity governance, authentication services, SSO/MFA, directories, and privileged access tools.
Ensure adherence to security frameworks and standards such as NIST, ISO 27001, Zero Trust principles, and regulatory requirements.
Regularly evaluate and enhance IAM capabilities across identity lifecycle, governance, authentication, authorization, and privileged access domains.
Partner with stakeholders across business, IT, cloud, and security teams to promote IAM best practices and optimize user experience.
Maintain awareness of emerging IAM technologies, threats, and trends to sustain a modern, resilient IAM program.
Qualifications Expected for Position
Bachelor's degree in information systems, Computer Science, Business, or equivalent experience.
5+ years of experience in the Identity Security or IAM domain.
Handson experience across IAM and PAM platforms, including Privileged Access Management tools and Identity Governance & Administration solutions such as SailPoint.
Strong understanding of Active Directory / Entra ID, MFA processes, SSO, identity federation, and IAM authentication protocols (SAML, OAuth2, OIDC, Kerberos).
Experience designing and implementing role-based access control (RBAC), attribute-based access control (ABAC), and enterprise access provisioning strategies.
Experience implementing IAM and PAM capabilities across cloud environments such as Azure, AWS, and/or GCP, with familiarity in Zero Trust principles including Identity, Device Posture, application access & continuous verification.
Knowledge of modern IAM trends and security practices.
Experience with DevSecOps aligned automation, access provisioning, policy enforcement, and compliance reporting.
Bonus Qualifications
Strong strategic thinking and ability to bring best practices, insights, and innovations to technical and business discussions.
Excellent presentation, communication, negotiation, and collaboration skills.
Proven ability to translate complex technical concepts into clear business terms for stakeholders at all levels.
Familiarity with programming/scripting languages such as Java or Python for automation and integration.
Experience in a highly regulated environment preferred.
The base salary range for this position is$85,000 - $105,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
#LI-SS2 #LI-Remote
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
About the Company
At MetroWall, we hold our values close to heart, with respect being the cornerstone of our interactions. We believe that fostering a respectful environment not only enhances collaboration but also drives innovation. Overcoming obstacles is part of our journey, and we view challenges as opportunities to grow and improve. By embracing these challenges, we consistently strive to exceed expectations, delivering exceptional results and setting new standards in our industry. Together, these values create a culture of excellence and continuous improvement. Alignment with these values is critical to the success of any employee at MetroWall.
About the Role
The Manufacturing Engineer acts as the bridge between Engineering and Production, owning all aspects of process definition, manufacturability, and continuous improvement for MetroWall’s glass partition, door, and framing systems.
RELOCATION ASSISTANCE NOT AVAILABLE.
Responsibilities
Process Design & Standardization:
- Develop, document, and maintain manufacturing processes for aluminum and door assembly operations
- Create Standard Operating Procedures (SOPs), setup sheets, visual work instructions, and tool/fixture lists
- Define operation sequences, routing steps, and cycle times in ERP (Epicor/Kinetic)
- Establish and maintain machine capability matrices, ensuring processes align with equipment limitations
Design for Manufacturability (DFM):
- Participate in NPI and R&D project reviews to ensure designs are manufacturable within MetroWall’s equipment and process constraints
- Collaborate with Product Design Engineers to optimize part geometry, tolerances, and hardware selection
- Approve manufacturability sign-offs prior to product release (NPI Phase Gate)
Process Improvement & Cost Reduction:
- Analyze production performance data to identify waste, bottlenecks, and rework causes
- Implement Kaizen and lean initiatives
- Lead trials to validate improved processes, new jigs, or revised toolpaths
Collaboration & Support:
- Work closely with Production Managers to ensure practical implementation of processes
- Support Production Engineers during complex custom projects or prototypes
- Serve as a technical escalation point for production issues
Document & Revision Control:
- Maintain all process documentation under version control (aligned with Engineering ECO system)
- Link controlled documents to Epicor Work Orders and routings
- Audit shop floor adherence to latest revision
Safety & Compliance:
- Ensure compliance with OSHA and internal safety standards
- Integrate safety instructions directly into work procedures
Qualifications:
- Bachelor’s degree in Mechanical, Industrial, or Manufacturing Engineering.
- 3+ years of manufacturing experience (preferably architectural aluminum/glass or similar fabrication).
- Hands-on understanding of CNC machining, cutting, drilling, and assembly operations.
- Familiarity with Epicor/Kinetic, AutoCAD/Inventor, and Lean manufacturing tools.
- Strong documentation and communication skills.
- Ability to work cross-functionally between Engineering and Production.
- Strong organizational abilities to manage multiple tasks and projects simultaneously. Skilled in identifying issues, analyzing options, and implementing effective solutions in a timely manner.
- Keen attention to detail with a commitment to producing high-quality work, ensuring accuracy and precision in all tasks.
Work Environment
- Office & Field
Additional Responsibilities:
- Work with all members of the MetroWall team to deliver a level of customer service that exceeds the expectations of our customers
- Assist sales team personnel in selecting solutions for clients
- Continuously improve existing/new internal processes and deliverables
- Obtain thorough understanding of MetroWall products and their capabilities in order to provide support to other teams/team members
CoWorx Staffing Services has a Direct Hire opportunity for a Supply Chain Manager position in the Northvale area. It is a great opportunity to work with a company that envisions a future of electrification and innovation and strives to create an inspiring workplace where their employees are integral to shaping that future.
Job Summary: We are seeking a Supply Chain Manager to join our clients team in Northvale, NJ. This role will be responsible for managing the complete Supply Chain process including Customer Service, Production Panning, Materials Planning and Ordering, Logistics, and Warehouse function for their automotive products factory.
Main Responsibilities
• Manage a diverse team through coaching, performance management, and development
• Oversee department heads for warehouse, materials, and customer service and support their strategy and execution
• Responsible for on time delivery to customer
• Coordinate the S&OP process
• Manage and execute the demand (customer service) and production plan for a 24/7 production operation
• Drive for zero material shortage and production continuity
• Maintain inventory accuracy and control
• Create a balanced inventory and working capital optimization strategy and execute through team directives
• Handle escalated customer delivery issues
• Implement continuous improvement strategies to eliminate waste and create efficiencies
Qualifications
• Bachelor’s Degree in Supply Chain, Engineering, or Business preferred
• Minimum of seven years of supply chain experience in a manufacturing industry
• Experience of managing a supply chain team
• Extensive demand planning, capacity planning, and production planning experience.
• Experience in stamping or molding operations is a plus
• Comfortable working on-site 100%
• Hands-on style leadership in all supply chain function
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The Principal AI Security Engineer is a senior technical leader on the AI Security team, responsible for designing, building, and operating security controls for generative AI and Machine Learning (ML) systems across their full lifecycle: data, training, deployment, and runtime.
This role is deeply hands-on: you will work directly with data science, MLOps, platform, devops and application teams to secure LLMs, RAG systems, AI agents, and AI-enabled products. You will also lead the intake and review process for AI use cases, helping the organization adopt AI safely and at scale in a highly regulated environment.
The ideal candidate combines:
* Strong security engineering and cloud architecture experience
* Deep, current familiarity with modern AI/LLM tooling and practices
* Familiar and can cover basic coding within the AI tooling space (python, others)
* The ability to communicate clearly with senior leadership and influence enterprise-wide strategy
Essential Duties and Responsibilities
Secure AI / ML platforms and workloads
* Lead security architecture and threat modeling for AI/ML systems, including LLMs, RAG pipelines, agents, and AI-powered applications.
* Design and implement security controls as code (services, libraries, infrastructure-as-code, policy-as-code) for AI/ML platforms and workloads.
* Lead and help setup the basic infrastructure needed to safely rollout AI - MCPs, LLMs, pipelines, Test harness for AI (ie: harmbench), intake automation.
* Partner with data science and MLOps teams to harden:
- Data ingestion and labeling
- Training and fine-tuning pipelines
- Model registries and deployment workflows
- Inference APIs, agents, and integrations
* Define and champion secure reference architectures and patterns for common AI use cases and focus on composable architecture.
AI use case intake & governance
* Design, implement, and continuously improve the intake, triage, and review process for AI/ML and generative AI use cases across the organization.
* Build and automate self-service workflows (e.g., request forms, risk questionnaires, routing, approvals) that balance speed of delivery with security, privacy, and compliance with a focus on risk scoring and scorecards.
* Define risk-based criteria for AI use case approval, including data sensitivity, model and vendor selection, integration patterns, and control requirements; this will involve in re-mapping the complete end to end lifecycle.
* Review proposed AI solutions from concept through deployment, providing clear, actionable guidance to product and engineering teams.
* Maintain visibility into the AI use case portfolio and risk posture, and provide regular reporting to leadership and governance bodies.
Monitoring, detection & assurance
* Establish and maintain monitoring and detection for AI-specific threats, such as:
- Prompt injection and jailbreak attempts
- Data exfiltration and sensitive data exposure
- Misuse or abuse of AI tools and agents
- Anomalous model or pipeline behavior
* Integrate AI/ML systems with existing logging, SIEM, and incident response processes.
* Lead or participate in AI-focused security assessments, red-teaming, and adversarial testing; drive remediation and verification.
Strategy, leadership & enablement
* Help define and evolve the organization's AI security strategy, standards, and roadmap in partnership with Security, Engineering, Data, Legal, Privacy, and Risk.
* Translate global privacy, data sovereignty, and regulatory requirements into practical technical controls for AI workloads across multiple cloud environments.
* Prepare and deliver executive-ready briefings and narratives on AI security risks, controls, and progress.
* Mentor other engineers and serve as THE internal subject matter expert on AI/ML security, generative AI, and LLM-based systems.
Qualifications Expected for Position
- 7+ years of experience in information security, security engineering, or related fields, including significant time building and securing production systems.
- 3+ years of hands-on experience with AI/ML technologies (such as LLMs, RAG, model training/fine-tuning, MLOps, or AI-powered products), including implementation of security controls or guardrails for these systems.
- Strong programming skills in one or more relevant languages (e.g., Python, TypeScript/JavaScript, Go, or similar), with a track record of contributing to production-grade tools, services, or libraries.
- Deep understanding of cloud security architecture and controls on at least one major cloud platform (AWS, Azure, or GCP), including identity, networking, secrets management, data protection, logging, and monitoring.
- Experience designing and implementing controls in a highly regulated environment; healthcare or financial services preferred.
- Demonstrated ability to lead complex technical initiatives across multiple teams, from problem definition through design, implementation, and adoption.
- Proven ability to communicate complex technical and risk topics clearly to both engineering teams and senior leadership.
Preferred Qualifications:
* Practical experience securing LLM- and genAI-based systems, such as:
- RAG architectures backed by internal data
- AI assistants, copilots, or agents integrated with enterprise tools
- Fine-tuned models and model hosting platforms
* Experience with AI IDE tools
- cursor, windsurfer, others
- Knows the security problems and has practical solutions that balances innovation with innovation.
* Familiarity with AI/ML frameworks and ecosystems (e.g., TensorFlow, PyTorch, Scikit-learn) and/or modern LLM development stacks and IDEs (e.g., API-based LLMs, self-hosted models, AI-enhanced coding tools).
* Experience with:
- Security for data pipelines, feature stores, and model registries
- Detection engineering or SIEM tuning for AI-related events
- Red-teaming or adversarial testing of AI systems
* Evidence of ongoing engagement with AI and security (such as side projects, open-source contributions, lab environments, publications, or conference talks).
* Familiarity with emerging AI security and safety standards and forward-looking industry guidance and horizon reports.
* Relevant certifications (e.g., cloud security, security engineering, or governance) are a plus.
* Strong analytical and problem-solving skills, with the ability to operate effectively in a fast-evolving technical and regulatory landscape.
* High level of integrity and ethical conduct.
This role is a fit if you:
* Regularly build, break, or secure AI/ML or LLM-based systems in your day-to-day work or personal projects.
* Are comfortable reading and writing code, experimenting with new AI tools, and wiring them into real systems.
* Enjoy turning ambiguous AI ideas and risks into concrete architectures, controls, and automation.
* Can move fluidly between deep technical discussions and concise, executive-level explanations.
This role is not a fit if you:
* Prefer to focus solely on policy, governance, or vendor assessments without hands-on technical work.
* Do not actively engage with current AI/LLM tooling, research, and emerging practices.
* "Describe a specific LLM or AI/ML system you have secured. What were the main risks and what controls did you implement?"
* "What AI tools, libraries, or environments do you actively use or experiment with today (work or personal), and for what?"
* "What do you see as the most important AI security or safety developments on the horizon over the next few years, and why?"
The base salary range for this position is$180,000 - $190,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
As a Staff Software Engineer, you are a senior individual contributor who leads the design and delivery of significant platform features and raises the bar for engineering quality across the team. You'll work handson in code-designing APIs and data flows, building services in Python/FastAPI and React frontends, and guiding solutions from idea to production. You'll mentor engineers, influence architecture and standards within and adjacent to your team, and partner closely with product and design to achieve clear, measurable outcomes. This role blends deep implementation work with pragmatic technical leadership by example.
Essential Duties and Responsibilities
Lead technical design for platform features and services, breaking ambiguous requirements into clear, incremental designs and stories for your team and adjacent partners.
Implement backend services in Python/FastAPI and React frontends end-to-end, owning a continuous stream of stories from idea to production.
Define and use clear API contracts and data flows between services and UIs, creating patterns and templates others can follow.
Champion high-quality engineering practices, including code reviews, documentation, and maintainable, testable designs.
Develop and improve automated testing (unit, integration, endtoend) and integrate these into everyday development and CI.
Improve CI/CD pipelines and release workflows for your team so the team can ship small, safe changes frequently and confidently.
Own the operational lifecycle of the features and services you build, including monitoring, observability, on-call participation, and incident follow-up.
Design and implement secure-by-default solutions, including robust authentication/authorization, input validation, and safe handling of sensitive data.
Identify and address reliability and performance risks early, proposing concrete technical improvements and sequencing them into the roadmap.
Mentor and unblock engineers through pairing, design discussions, and clear feedback; influence without formal authority.
Partners with product/design to shape requirements into incremental deliverables; escalates tradeoff decisions; proposes sequencing that optimizes value/risk.
The time spent on each responsibility reflects an estimate and is subject to change dependent on business needs.
Supervisory Responsibilities
No
Required Qualifications
Bachelor's degree in Computer Science, Engineering, or related field; equivalent work experience is acceptable.
7+ years of experience in software engineering.
Strong proficiency with Python and modern web backends (FastAPI, Flask, Django, or similar) and solid understanding of HTTP, API design, and data modeling.
Significant experience with React (or a comparable SPA framework) and building production frontends that talk to backend APIs.
Demonstrated ability to own features end-to-end in a small team: from shaping requirements through design, implementation, testing, deployment, and support.
Experience designing and working with distributed systems or multi-service architectures (e.g., service boundaries, async jobs, integration patterns).
Solid understanding of observability and operations for production systems (metrics, logs, traces, dashboards, alerting, incident response).
Strong understanding of security fundamentals (authentication, authorization, secure data handling) and how they apply to web services and UIs.
Deep familiarity with automated testing and CI/CD, and a track record of improving engineering workflows and quality.
Excellent communication and collaboration skills; comfortable working closely with product, design, and other stakeholders.
Proven ability to provide technical leadership in a hands-on way: unblocking others, making clear decisions, and raising the bar through code and reviews.
Bonus Qualifications
Experience in early-stage or small platform teams where engineers wear multiple hats and balance shipping with building foundations.
Experience with Azure and containerized deployments (or similar cloud-native environments).
Experience building platforms (developer platforms, data platforms, or similar) that serve multiple product teams.
Exposure to AI/ML or data-intensive applications (e.g., integrating with model inference APIs, data pipelines, or analytical data stores).
The base salary range for this position is$180,000 - $200,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
#LI-SS2 #LI-Remote
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
Join the team leading the next evolution of virtual care.
At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.
Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.
Summary of Position
The AI SolutionsSpecialistis responsible forpartnering with business and technology stakeholders to design, integrate, and deliver AIpowered conversational agents and workflow automation solutions across the enterprise. This roleleads tothe technical implementation of AI platforms and agent development tools, ensuring secure, scalable, and compliant solutions that drive productivity and business value.Deep coding expertise is notrequired. However, the candidate must understand modern technology stacks, AI concepts, and system integration terminology.The ideal candidate will thrive inan evolving,fast-changingenvironment,where AI capabilities and standards continue to mature.Essential Duties and Responsibilities
- Work closely with business stakeholders toidentifyautomation opportunities.
- Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
- Analyze business processes, data flows, and system architectures to support AI solution design.
- Support configuration and deployment of AI-powered agents,applications,and workflows.
- Design,build,and customize AI agents to automate workflows and improve productivity.
- Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
- Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
- Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
- Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
- Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
- Collaborate withcybersecurityand product teams to build robust AI solutions
- Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
- Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
- ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
- Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
- Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
- Support knowledge sharing and enablement across technical and business teams.
Qualifications Expected for Position
- Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
- Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
- 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
- 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
- Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
- Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
- Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
- Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
- Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
- Solid understanding of identity management, access controls, and data security best practices.
- Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
- Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
- Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.
The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.
We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.
As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.
Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Why join Teladoc Health?
Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.
Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.
Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.
Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.
Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.
Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.
Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.
About Us
Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.
With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.
Position Summary
The Quality Control Manager is responsible for all aspects of Quality measurement, product inspection and in-process testing in West Nyack, NY. The primary responsibility is to ensure that Quality Control personnel perform the required inspection accurately and as specified by the appropriate quality documentation. This position will allocate resources to efficiently maintain orders on schedule.
Essential Functions
- Quality Control – Product Inspection and Release
- Testing of materials required to produce a finished product and the final product to confirm compliance to issued specifications.
- QC Inspectors are responsible for (but not limited to)
- Physical – Dimensions, Hardness, Drop test, tap test, net weight; Visual – Color (e.g. color matching), Appearance; Sensory - Odor, Texture
- Product Disposition
- Determine final disposition of all products
- Responsible for approving and rejecting all batches
- Management of Product Hold and Disposition
- Quality Control Documentation/Samples for Clients
- Conversion of Product Specifications to Production Line Documentation (checklists, forms)
- Finished Product Documentation to be issued to Clients, (e.g. COA)
- Pre-Shipment Samples to Clients
- Management of Documents and Product Samples Retention Requirements
- Records /Documentation review and sign off for OTC Products
- Monitor and Confirm production operations conforming to specifications or requirements
- Line Clearance
- Critical Process Parameter Line Set Up
- Management of Staff
- Manage QC work schedules; accountable for QC team’s work hours
- Responsible for allocating QC personnel to the production line
- Perform staff performance evaluation
- Responsible for the training of the QC personnel, the discipline and morale of the staff.
- Perform other duties and projects as assigned.
Job Qualifications
- Bachelor’s degree in Applied Sciences or Engineering (e.g., Biology, Chemistry, Physics, or a related field).
- At least 5 years of experience in Quality Management, QA, or QC.
- Proven expertise in Quality Management in cosmetic industry
- Familiarity with Quality Systems, including GMP and GLP, in an FDA-regulated industry.
- Strong critical thinking and problem-solving skills, with the ability to identify and resolve issues promptly, analyze information effectively, and develop alternative solutions.
- Excellent interpersonal and communication skills.
- Capable of managing and developing staff.
- Collaborative team player.
- Self-motivated and proactive.
Job Benefits
Health Insurance: Comprehensive medical, dental, and vision coverage
Retirement Plans: 401(k) plan, often with company matching
Life Insurance: Coverage for employees in the event of death or disability
Paid Time Off (PTO): Vacation days, sick leave, and personal days
Holidays: Paid company holidays and floating holidays
Professional Development: Training programs and opportunities for career advancement
Performance Bonuses: Annual merit increase and/or bonus based on individual performance
Company Events: Team-building activities, social events, and company outings
Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.
EEO
Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.
Electrical Contractor located in Northern Bergen County, NJ seeking a full-time Estimator/Project Manager for commercial projects varying in size throughout the NYC and Tri-State Areas.
ROLE OVERVIEW
- Interpret job bid instructions, technical specifications, and architectural construction prints that are necessary in creating accurate electrical pricing for projects.
- Maintain and log incoming/outgoing bids and meet the deadlines for providing pricing to customers.
- Process and distribute critical/technical information and procured material to the labor force actively building projects.
- Preparation and maintenance of RFI/CO logs over the course of an active project.
- Full-time, in person role
- Work hours: 7:00am – 4:30pm
REQUIREMENTS AND QUALIFICATIONS:
- Four-year degree minimum.
- Degree in engineering/construction is a plus.
- Prior experience in the construction industry is a plus.
- Interest in the Construction and Project Management Field.
- Familiarity with Accubid, AutoCAD, and Bluebeam software is a plus.
- Strong mathematical, mechanical, and technical aptitude.
- An interest and passion for problem solving as it relates to real life construction projects.
- Organizational skills, time management, and willingness to learn are required.
- Must have good communication skills to effectively engage in project meetings with other subcontractors, general contractors, and design professionals.
- Should have strong confidence in speaking either on the phone or in person on a regular basis to vendors, customers, and labor force.
- Must be self-motivated and be able to follow through with a project/estimate from beginning to end with intensity, passion, and pride for their own work.
- Be dependable, self-motivated, and able to function independently with little supervision.
- Enjoys the challenges of an intense, creative, and fast paced industry with opportunity for self-made growth.
- Fluent in English.
- Not a fit for those with a desire to be involved with engineering/architecture design.
BENEFITS:
- Medical - Company pays 75%
- Dental – Company pays 50%
- Life – Company pays 50%
- Holidays
- Vacation
- 401k
- Profit sharing
About Us
We are a premier provider of high-end audio-visual, home automation, and smart technology solutions for luxury residences. With a focus on exceptional design, precise execution, and white-glove service, we partner with discerning clients, architects, interior designers, and builders to deliver seamless technology experiences.
Position Summary
We are seeking an experienced and detail-oriented Luxury Residential AV Project Manager to oversee the successful planning, coordination, and execution of complex AV and smart home technology projects. This role requires deep technical knowledge of AV systems, strong organizational skills, and a proven ability to manage multiple high-end residential installations from start to finish.
Key Responsibilities
- Lead the full lifecycle of luxury residential AV projects, from pre-sales planning to post-installation support.
- Collaborate with sales, design, engineering, and installation teams to ensure seamless project execution.
- Serve as the primary point of contact for clients, contractors, designers, and vendors throughout the project timeline.
- Develop and manage detailed project schedules, budgets, and documentation.
- Coordinate subcontractors and in-house technicians to ensure quality standards and deadlines are met.
- Conduct site visits to monitor progress, resolve issues, and ensure installations align with design and client expectations.
- Facilitate procurement and delivery of AV equipment and components according to the project timeline.
- Manage change orders, client requests, and project scope adjustments effectively.
- Ensure compliance with industry standards, safety regulations, and company procedures.
- Provide regular project updates to stakeholders and company leadership.
Qualifications
- Minimum 5-10 years of experience in AV project management, preferably in luxury residential environments.
- Strong understanding of audio, video, networking, lighting control, and home automation systems (e.g., Crestron, Savant, Control4, Lutron, etc.).
- Proven track record managing high-end residential projects with demanding clients and tight deadlines.
- Excellent communication, leadership, and interpersonal skills.
- Ability to read and interpret architectural, electrical, and AV system drawings.
- Proficient in project management tools such as Microsoft Project, Smartsheet, or similar.
- PMP, CTS, or related certification is a plus.
- Valid driver's license and willingness to travel to job sites as needed.
About us:
We’re Five Star Millwork — a fast growing millwork & trim work company based in Pearl River, NY, with a reputation for exceptional craftsmanship and attention to detail. From high-end millwork to custom kitchen installations, we take pride in delivering work that’s built to last. Our sister companies, Master Trimmer and Five Star Kitchen Design Center, work hand-in-hand to bring beautiful residential and commercial spaces to life.
The Role:
We're looking for an Estimator with specific finish carpentry experience who is ready to work in a fast-paced culture. The Finish Carpentry Estimator will be responsible for all aspects of preparing hard bid construction cost estimates. Responsibilities include plan take-offs, estimating, proposal preparation, negotiations, pre-construction coordination, client relations, and bid tracking. If you are a self-motivated Estimator with sound judgement, strong communication/interpersonal skills, and confidently develops accurate construction bids then we would love to hear from you! Ideally, you will possess knowledge in construction means and methods, costs, and engineering principles to hit the ground running.
The Responsibilities:
- Read and interpret project documents, understand project logistics, understand project schedule, and develop scopes of work.
- Perform detailed and accurate quantity takeoffs and obtain material pricing.
- Work with Five Star Millwork LLC management and field operation teams to estimate labor production rates, identify project efficiencies, and identify alternate approaches.
- Attend client pre-bid meetings, visit project sites, take notes, and assess site-specific conditions.
- Submit and follow up pre-bid requests for information.
- Prepare bids itemized by specification section and detailed into labor, material, equipment, subcontractor, and overhead costs.
- Present bids to management, succinctly explaining estimate details and project specifics.
- Prepare accurate and competitive hard bid construction cost estimates and submit formal proposals in a timely manner.
- Maintain detailed and orderly project files, adhering to Five Star Millwork quality standards.
- Follow up on bid results.
- Build relationships with clients, contractors, and vendors.
- Perform pier reviews of estimates and proposals. Troubleshoot and resolve estimate issues.
- Maintain past performance databases and spreadsheets.
- Research data on industry standard labor production rates and material costs.
- Maintain the bid board, bid tracking logs, customer history, and material management.
- Identify and recommend improvements to the bidding process.
- Maintain professional & technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
What you bring:
- Bachelor’s degree in Engineering, Architecture, Construction Management, or 10 years’ experience carpentry construction.
- Strong interpersonal and communication skills with the ability to develop and maintain a business relationship with clients and vendors.
- Experience estimating commercial and residential carpentry projects that include finish carpentry, and doors.
- Knowledge of applicable codes and standards.
- Experience with estimating takeoff software.
- Experience estimating construction projects $10,000 to $5,000,000.
- Proficient in Microsoft Windows, Word, Excel, PlanSwift and Quickbooks.
- Superior written and oral communication skills.
Benefits:
- Casual yet professional environment
- Competitive pay
- Paid vacation and holidays
- A yearly review
- Co-workers you enjoy working with
POSITION SUMMARY
The Project Manager has full authority and responsibility as the leader of project teams for the management, administration, and safety of assigned projects. The Project Manager will be assigned projects by the project executive or regional SBU Leader of the appropriate SBU and reports to the appropriate project executive or SBU Leader based upon:
- Size and complexity – manage small to midsize project with 3 or less team members
- Company work program
- Geographic location
- Strength of assigned project team
- Technical expertise
RESPONSIBILITIES
- Administer the efforts of project teams in strict accordance with the LeChase Fundamental Requirements, contract documents, company policies, owner/contractor contract and construction schedule.
- Manage, develop, maintain, and oversee all functions of assigned projects at the pre-construction, construction, and post-construction phases.
- Establish relationships and coordinate the company support functions of all support departments as such affects assigned projects in a harmonious manner at the least cost. Participate in project buy out by assisting Estimating to assure full scopes and economies.
- Review and discuss weekly with the project team the job cost reports and schedule status. Provide monthly cost-to-complete statements and job status reports to upper management.
- Create and maintain a team relationship with the owner, architect, construction manager, LeChase’s supervision, LeChase’s field forces, subcontractors, suppliers, other prime contractors and other involved in the construction process. Pursue and obtain repeat business through complete customer satisfaction.
- Establish, encourage, and maintain communication within the project team, with senior management, with tradesmen and other project participants (owners, architects, construction managers, subcontractors, primes, etc.)Constantly strive for communication improvement. Keep the owner advised of project status. Prepare and distribute company project update reports for owner’s use and reference.
- Study and become completely familiar with contract documents, project drawings, specifications, schedule, and other project requirements including mechanical and electrical scopes. Be certain all members of project team are equally familiar.
- Solve problems on assigned projects which relate to personnel, manpower, union disputes, claims, incorrect work, schedule, etc. Keep senior management advise and seek advice from peers. Assist the project team in correcting work deficiencies.
- Inform the project executive or vice president in charge of any significant changes in the work. Quantifying, monitoring, and pursuing of change order or extra work order items are your direct responsibility. Review and approve all change orders (owners and subcontractors) for execution by the Vice President in charge.
- Coordinate, cooperate, and assist subcontractors, suppliers, and other prime trades. Maintain a good working relationship with all subcontract Trades.Remember – we need their help and cooperation to timely complete projects to maintain their best pricing and to remain competitive.
- Performs all other duties as assigned.
QUALIFICATIONS
- Education/Experience:
- High school diploma or equivalent education required.
- Vocational and/or college degree in construction management, civil engineering, or related field strongly preferred.
- 2+ years of project management or related experience preferred.
- Technical, mechanical, electrical, communication and leadership training desirable.
- Skills/Competencies:
- Basic knowledge of safety policies and procedures.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Excellent interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Performance of the required duties will require physical ability to climb permanent and temporary stairs, passenger use of construction personnel hoists, ability to climb ladders and negotiate work areas under construction. Specific vision and balance abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Performing this job requires use of hands to finger, handle, or feel objects, tools, or controls, sit, talk and hear, stand, climb, stoop, kneel, crouch, or crawl. Employee must occasionally lift and/or move up to 50 pounds.
About LeChase:
LeChase was awarded ENR, 2024 New York Contractor of the year
Established in 1944, LeChase prides itself on offering the capabilities of a large firm while maintaining the personalized service of a small firm. Today, the company ranks among the nation’s top contractors – providing general construction and construction management services in a wide range of industries and on projects of all sizes. With a dedicated team of professionals striving to deliver excellence, the firm has earned a reputation for quality, safety and integrity. In addition to serving customers from its operations across the East Coast, LeChase can provide resources to meet the unique needs of clients no matter where they are located.
EEO Statement:
LeChase is an Equal Opportunity Employer and prohibits discrimination of any kind during the hiring process, including but not limited to discrimination on the basis of race, color, sex, disability, protected Veteran status, nationality, religion, age, pregnancy, sexual orientation, gender identity, genetic information, or any other non-merit-based factor.
Note to Recruiters, Placement Agencies, and Similar Organizations: LeChase does not accept unsolicited resumes from agencies. Please do not forward unsolicited agency resume to our job alias, website or to any LeChase employee. LeChase will not pay fees to any third-party agency or firm and will not be responsible for any agency fees, associated with unsolicited resumes. Unsolicited resumes received will be considered property of LeChase and will be processed accordingly.
*Salary commensurate upon experience*
Manage and optimize OpenShift deployments to support Artificial Intelligence (AI) and data-related solutions on Cloud Pak for Data.
Implement and maintain internal Watson OpenScale to monitor and interpret AI models performance in in support of customers' AI and machine learning objectives.
Leverage internal Cloud Pak along with Studio and components to manage data, perform analytics, and enhance AI capabilities.
Configure and use additional cartridges such as DataStage or Db2 to extend Cloud Pak for Data functionalities.
Develop and manage containerized applications and services with OpenShift on Cloud Paks to improve deployment efficiency, scalability, and application robustness.
Advise customers on applying AI Operations practices to ensure reliable and efficient AI system operations.
Optimize generative AI models and algorithms for better performance, accuracy, and confidence or ROUGE score optimization.
Design, develop, and implement AI solutions tailored to customer needs.
Engage with client executives to understand their requirements and provide suitable AI and data solutions and strategies.
Create and present tailored solutions that address client needs using the mentioned technologies.
Continuously monitor AI model performance and make necessary adjustments while ensuring compliance with security standards, particularly in the financial services sector.
Utilize: Python, Machine Learning, Pandas, NumPy, Scikit-learn, SQL.
Required: Bachelor's degree or equivalent in Computer Science, Data Science, Engineering, Information Systems, Mathematics or related (employer will accept Associates degree plus two (2) years of IT experience in lieu of a Bachelor's degree) and two (2) years of experience as an Analyst, Technical Specialist or related.
Two (2) years of experience must include utilizing Python, Machine Learning, Pandas, NumPy, Scikit-learn, SQL.
$199998
- $225000 per year.
Please send resumes to
Applicants must reference H270 in the subject line.
JobiqoTJN.
Keywords: Client Services Manager, Location: Armonk, NY
- 10504
PilotCBP Air Interdiction Agent
NEW RECRUITMENT AND RETENTION INCENTIVES!
Air and Marine Operations (AMO), a component of U.S. Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission to protect America.
If you are looking for an exciting and rewarding career with excellent pay, exceptional federal benefits and job stability, now is the time to make your move: become an Air Interdiction Agent. AMO is actively recruiting for these full-time security-based opportunities with a streamlined application process. Notably, seasoned pilots and those with military training are in demandAPPLY TODAY!
DONT FORGET TO CHECK OUT THE INCENTIVES SEE SALARY SECTION BELOW!
Duty Locations
Locations are offered based on operational requirements, mission requirements, and critical agency hiring needs as determined by AMO. You must be willing to work at any duty location within the region you select to include but not limited to the following:
Southeast Region:Homestead, FL and CAMB:Aguadilla, PR
Southwest Region: Tucson and Yuma, AZ; San Diego, CA; El Paso, Laredo, and McAllen, TX
NASOC UAS locations:Sierra Vista, AZ; San Angelo, TX
Duties and Responsibilities
As an Air Interdiction Agent (AIA) you will perform aviation-based law enforcement operations for the detection, prevention, interdiction, and apprehension of terrorists, terrorist weapons, and other contraband and persons from illegally entering or attacking the United States. Typical duties include:
- Conducting air patrol, surveillance, and pursuit activities related to the interdiction of smuggled contraband via land vehicles, aircraft, or vessels.
- Monitoring behavior patterns and activities of suspect persons, vehicles, or vessels believed to be engaged in illegal activities.
- Collecting, refining, and analyzing strategic and tactical intelligence.
- Supporting search and rescue and humanitarian efforts.
Salary and Benefits
Begin your career as an Air Interdiction Agent (AIA) and make up to $85,270 to - $110,846 per year based on your qualifications for the GS-11 grade level and possible extra compensation based on your duty location (see below).
Recruitment Incentive:New hires may be eligible to receive a one-time Recruitment Incentive payout of $10,000 after completing Federal Law Enforcement Training Academy (FLETC) (1 year service agreement will need to be completed) (Recruitment Incentive is only available to new Federal employees as described in 5 CFR 575.102. Eligibility will be determined by Human Resources.)
Your starting salary will include Special Salary Rate (SSR); Law Enforcement Availability Pay (LEAP); Recruitment Incentive; and Retention Incentive.
This career ladder position has a grade level progression of GS-11, GS-12, and GS-13. You may be eligible for a promotion to the next higher grade level automatically (without re-applying) once you complete 52 weeks at each grade level (with supervisor approval).
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive LEAP (amounts below include the SSR + LEAP).
- GS-11, 1st year annual pay - $106,588
- GS-12, 2nd year annual pay - $127,754
- GS-13, 3rd year annual pay - $151,918
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 10% Retention Incentive (amounts below include the SSR + LEAP + 10% Retention Incentive UAS Sites: Sierra Vista, AZ; Grand Forks, ND; San Angelo, TX).
- GS-11, 1st year annual pay - $115,115
- GS-12, 2nd year annual pay - $137,974
- GS-13, 3rd year annual pay - $164,071
Example of annual compensation for the first three years at our new-hire locations which are currently authorized to receive a 25% Recruitment Incentive (amounts below include the SSR + LEAP + 25% Recruitment Incentive CAMB location only; Aguadilla, PR).
- GS-11, 1st year annual pay - $127,906
- GS-12, 2nd year annual pay - $153,305
- GS-13, 3rd year annual pay - $182,302
Retention Incentive: Retention Incentive is contingent on eligibility. Eligibility will be determined by Human Resources.
- RI: Retention Incentive (25% for UAS Sites, Sierra Vista, AZ, Grand Forks, ND, San Angelo, TX)
- RI: Retention Incentive (25% for Key West, FL)
RI: Retention Incentive (25% for Caribbean Air and Marine Branch (CAMB) and subordinate locations)
Air Interdiction Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications
Experience:You qualify for the GS-11 grade level if you possess one (1) year of specialized professional aviation experience performing duties such as:
- Flying as a Pilot-in-Command or sole manipulator in an airplane and helicopter in all environments of flight, including night, poor weather, unfavorable terrain, low altitudes, or speed.
- Evaluating information rapidly and making judicious decisions promptly during in-flight operations.
- Developing strategies and coordinating aircraft and ground assets.
- Using information systems and databases to conduct information surveys, queries, update files and disseminate information.
- Experience may include Operation of an aircraft as Captain, Pilot in Command, Aircraft Commander, First Officer, Certified Flight Instructor, Second in Command, or Co-pilot.
Hiring Minimums:
Certification & Ratings: A current FAA Commercial or ATP Pilot Certification with one of the following ratings:
- Dual Rated: Airplane (Single-engine land or multi-engine land) with instrument rating AND Rotorcraft Helicopter with instrument rating.
- Airplane Rated: Airplane (Single-engine land or multi-engine land) with instrument.
- Helicopter Rated: Rotorcraft Helicopter with instrument rating.
- Equivalent military rating of the above at the time of application (eligibility based on military flight experience must provide official orders, forms or logbooks showing their status as a rated military pilot).
Flight Hours: Pilot Enter on Duty minimums are 1500 flight hours; (up to 500 hours can be waived, reducing the pilot enter on duty minimums to 1000 hours.
250 Pilot-in-Command hours; 75 Instrument hours; 75 Night hours (Flight Hour Waiver available, see Required Documents); and 100 Flight hours in the last 12 months This qualification requirement is currently being waived by OPM through August 5, 2025.
FAA Class 2 medical required for assessment dated within the last 12 calendar months; FAA Class 1, FAA Class 2 or Military medical flight clearance dated within the last 12 months qualifies to start the pre-employment process for the AIA position.
Apply at 750 hours total time: Applicants applying at 750 flight hours are required to obtain at least 1,000 flight hours (depending on the number of hours approved for a waiver) at their own expense before being able to attend the 3-part flight assessment. Applicants must still meet 250 Pilot-in-Command, 75 instrument, and 75-night hours (100 flight hours in the last 12 months. This qualification requirement is currently being waived by OPM through August 4, 2026)
UAS Flight Hours:Applicants may include UAS Predator A (MQ-1), Predator B (MQ-9) flight hours and Predator A (MQ-1), Predator B (MQ-9) or predator-based flight hours. These hours may be credited towards satisfying the ""Total flight time"" 1,500 flight hour requirement only. UAS hours do not count towards the 250 flight hours as a Pilot in Command, 75 flight hours Instrument, and 75 flight hours Night. Flight hour logbooks will be required at the time of your Flight Assessment for verification.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Requirement: Provisions of Public Laws 93-350 and 100-238 allow the imposition of a maximum age for initial appointment to a primary Law Enforcement Officer position within the Department of Homeland Security (DHS). In accordance with DHS Management Directive 251-03, the ""day before an individual's 37th birthday"" is the maximum age for original appointment to a position as a primary law enforcement officer within DHS. The age requirement is also necessary to ensure that you are able to complete the 20 years of applicable service for retirement.
NOTE: The Commissioner of CBP has approved a temporary increase in the maximum allowable age to 40 for original placement into an Air Interdiction Agent position.
Age Waiver: Creditable law enforcement officer service -Covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d), or creditable service covered by Title 5 U.S.C. 8401(36) (as a Customs and Border Protection Officer) on or after July 6, 2008, may be applied toward the maximum age requirement. This age restriction may not apply if you are currently serving in a federal civilian (not military) law enforcement position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference Eligibility: To ensure compliance with statutes pertaining to the appointment of preference eligible veterans as determined by the Merit Systems Protection Board in its decisionIsabellav.Dept of State,the maximum age for original appointment articulated above shall not apply to the hiring of individuals entitled to veterans' preference eligibility under 5 U.S.C. 3312. You must submit proof of Veteran's Preference (DD-214 Member 4 Copy) at the time of application.
Training:This position has a training requirement. You may be required to successfully complete the training requirement as a condition of employment. Failure to successfully complete the required course(s) of training in accordance with CBP standards and policies will result in placement into either a former or different position, demotion, or separation as determined by management and appropriate procedures.
Travel Required: You may be expected to travel for this position based on operational needs.
How to Apply
There Are Three Ways to Apply to Become an Air Interdiction Agent:
- Fill out theAir Interdiction Agent applicant checklistand email it to a recruiter at along with a copy of your resume; OR
- Apply onUSAJOBS;OR
- Apply onAirline Apps.
Stay Updated Opt into CBPs talent repository (highly recommended) by selecting the Contact a Recruiter button. For Position of Interest select Air and Marine Operations, Air Interdiction Agent, then complete the pre-screening questions. Youll receive monthly emails with information about webinars, career expos, and future opportunities with AMO and CBP.
RequiredPreferredJob Industries- Government & Military
Want to start your journey with the Navy?
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Officer None
What to Expect
Information Professional Officer
More Information
Responsibilities
Information Professional Officers (IPOs) oversee the seamless operation of the global Naval network environment. Their responsibilities include:
Leading the Naval network warfare missions in developing tactics and procedures to realize tactical, strategic and business advantages afloat and ashore
Driving interoperability with joint, allied and coalition partners
Building professional excellence through education, training and certification and milestone qualifications
Optimizing organizational effectiveness through cutting-edge technologies, knowledge management techniques and a culture of innovation
Helping to develop and deploy information systems, command and control and space systems
Serving as a key part of the Information Dominance Corps in its mission to gain a deep understanding of the inner workings of adversaries
Overseeing the work of Information Systems Technicians - Enlisted Sailors (no degree required) who serve as specialists in information technology
Work Environment
Information Professionals serve in challenging roles of increasing scope and responsibility both afloat and ashore. This could include:
Serving as part of Battle Group staffs on ships at sea
Working in C4I/Space/Surveillance on shore tours
Serving on major Navy and joint staffs
Serving in command of key communication and surveillance facilities around the globe
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Upon completion, candidates typically attend a five-week IP Basic Course of instruction in Pensacola, FL, before or during their initial assignment. IPOs must complete specific qualifications as part of their training during Fleet tours and are expected to pursue advanced education opportunities.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Information Professional Officers can advance their education by:
Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
Completing Joint Professional Military Education (JPME) at one of the various service colleges
Postgraduate education is important to the success of the Information Professional. Most IPs will complete a master's degree in C4I, space, information systems, computer science or modeling and simulation.
There's also potential to pursue a graduate certificate, DoW certifications, federal executive fellowships and information assurance scholarships and internships.
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer. Candidates seeking an Information Professional Officer position must have a bachelor's degree from a regionally accredited institution in a technical field, preferably in one of following fields: Information Systems, Electrical Engineering, Computer Engineering, Information Operations, Computer Science, Systems Engineering, General Engineering.
All candidates must also be: U.S. citizens, willing to serve worldwide, eligible for a Top Secret/Sensitive Compartmented Information (SCI) security clearance and qualified for sea duty.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as an Information Professional Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Professional Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Information Professional Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Professional Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
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Officer None
What to Expect
Nuclear Officer
More Information
Responsibilities
Naval Reactors Engineers have oversight of the Navy's entire fleet of nuclear-powered ships as well as shore-based prototypes and nuclear propulsion support facilities for America's Navy. The wide array of technical areas involved in the Naval Nuclear Propulsion program include:
Reactor and fluid systems design
Reactor physics
Materials development
Component design such as steam generators, pumps and valves
Instrumentation and control of reactor, steam and electric plants
Testing and quality control
Shielding
Chemistry and radiological controls
As a Navy Reactors Engineer stationed at Naval Reactors Headquarters in Washington, D.C., you will provide technical oversight while managing projects ranging from reactor design to fleet operations to de-fueling and decommissioning warships.
Work Environment
Preliminary training and eventual staff assignments center around Naval Reactors headquarters at the Navy Yard in Washington, D.C. At headquarters, you will be a part of a stream-lined, elite staff of roughly 500 people who oversee the entire Naval Nuclear Propulsion Program from cradle-to-grave.
Even junior level Naval Reactors Engineers assume responsibility for key technical work in a variety of state-of-the-art facilities, including:
Two Department of Energy laboratories
Two nuclear prototype/training sites
Nearly 100 nuclear-powered ships and submarines
Six shipyards
More than 1,000 firms that support the Naval Reactors Program
Training & Advancement
Upon graduation from college, the formal training process of becoming an officer in the Naval Nuclear Propulsion program is officially underway. For those pursuing a Naval Reactors Engineer position, the first step is Officer Development School (ODS) in Newport, RI - a 5-week course of instruction in Newport, RI, that provides a comprehensive and intense introduction to the responsibilities of being a Naval Officer.
Upon completion of ODS, newly commissioned Ensigns move on to receive initial training at Naval Reactors Headquarters in Washington, D.C. (9 weeks of instruction) and Nuclear Power Training Unit (2 weeks of instruction) that form the basis for more advanced academic work. Officers then attend Bettis Reactor Engineering School (BRES), a 6-month postgraduate-level education in nuclear engineering at Naval Nuclear Labs just outside Pittsburgh, PA. This is followed by approximately three weeks spent gaining a working background at one of the Navy's shipyards in either Newport News, VA, or Bremerton, WA.
Following the training pipeline, Naval Reactors Engineers are then assigned a Nuclear Engineer position with the group responsible for managing all technical aspects of the Naval Nuclear Propulsion program-reviewing, approving and confirming the design, operation and maintenance of nearly 100 nuclear reactors. Continuing education is required for the next six months as Engineers start in a junior role under a supervisor and rapidly advance to take on increasing responsibilities and complete their 5-year commitment.
Post-Service Opportunities
As a Naval Reactors Engineer, you will have incredible post-service prospects. The highly-selective nature of the program combined with world-class advanced training and qualifications means your skills and knowledge are in high demand. Adding "Navy Nuke" to your list of accomplishments will make you a top candidate for a variety of future careers including civilian engineering and management jobs after you complete your service.
Education Opportunities
In addition to the best-in-class training and state-of-the-art facilities, current undergrad students who meet the prerequisite background will also get the chance to get paid while finishing school through the Nuclear Propulsion Officer Candidate (NUPOC) program. Students in majors like mathematics, engineering, physics and chemistry may receive preferred acceptance into the program.
If accepted into the NUPOC program as an aspiring Naval Reactors Engineer, you can:
Receive a salary in excess of $4,000 per month for up to 18 months prior to your college graduation
Receive an immediate one-time sign-on bonus of $15,000
Enjoy military health care benefits while you are a student in the program
Have your college years enrolled in the program count towards retirement
Be a full-time student with no military duties while in college
Interested candidates should connect with a recruiter and ask about joining an engineer-specific Q&A information session. This will help you learn more about what the job entails and get answers for any of your questions.
Postgraduate Education Opportunities
As a Naval Reactors Engineer, once you're out of school you'll have a position waiting as a respected professional and Officer affiliated with the most accomplished nuclear program on earth. Beyond undergraduate and formal Navy training and education, you can pursue additional graduate education by:
Completing Joint Professional Military Education (JPME) at one of the various service colleges
Using Tuition Assistance to attend online or in-person graduate programs during shore assignments.
Navy College Program
VOLED Assistance Center
VOLED Region Advisors
The Naval Postgraduate School (NPS)
Navy War College (NWC)
USAF Air University Air Command and Staff College
Qualifications & Requirements
Because of the demanding nature of Naval Nuclear Propulsion Program and the magnitude of the responsibilities members will take on from a young age, requirements to become a candidate and join NUPOC are stringent.
The NUPOC program is open to both men and women. The following program qualification criteria apply.
To be an eligible candidate, you must:
Be a U.S. citizen (dual citizens must renounce non-US citizenship)
Be at least 19 years of age and less than 29 years of age at the time of commissioning-waivers up to 40 years of age for select jobs may be available
Meet any additional physical standards of the Navy
Education Requirements
Candidates must be graduates or students of an accredited college or university in the United States or in a United States territory pursuing a BA, BS or MS (preferably major in mathematics, engineering, physics, chemistry or other technical areas). Those still in school may apply as early as 18 months from completion of an undergraduate degree for Naval Reactors Engineers. Applicants may also join the NUPOC program as early as 12 months from completion of a master's degree. Additional academic requirements include:
Completed one academic year of calculus
Completed one academic year of calculus-based physics
A competitive GPA and a minimum grade of "B" in all technical courses
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are no part-time jobs as a Navy Reserve Sailor in this role. Go back to Careers to find other jobs that have a Reserve component. You can also find out more about what life is like as a Reserve Sailor in the Navy.
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Officer None
What to Expect
Surface Warfare Officer
More Information
Responsibilities
Surface Warfare Officers (SWOs) are involved in virtually every aspect of Navy missions. As a SWO, you may be in charge of any number of shipboard operations and activities while at sea, working with or within any of these specialized forces:
Aircraft Carrier Forces: Provide and coordinate air, submarine and surface ship defense for aircraft carriers.
Cruiser-Destroyer Forces: Provide ship attack and defensive measures with a wide array of missile and fire power capabilities, providing anti-air, -submarine and -surface warfare support.
Amphibious Forces: Embark and transport vehicles, equipment and personnel for amphibious assault operations.
Combat-Logistics Forces: Provide combatant ships with fuel, ammunition, food and supplies, and provide repair, maintenance and rescue capabilities through Fleet Support Ships.
Mine Warfare Forces: Detect, identify and neutralize threats from hostile use of maritime mines.
You may also be interested in becoming a Surface Warfare Officer within the prestigious Navy Nuclear community where you will have the opportunity to work on some of the world's most powerful nuclear-powered submarines and aircraft carriers.
Work Environment
As a Surface Warfare Officer, you will work at sea and on shore, in a variety of environments. Sea duty could place you aboard ships within the fleet. Shore duty may involve a tour of duty at the Pentagon, a student assignment at the Naval Postgraduate School in Monterey, CA, or command and management positions at shore bases and stations around the world.
Training & Advancement
Those pursuing an Information Professional Officer position are required to attend Officer Candidate School (OCS) in Newport, RI.
Unless they have already been commissioned through the Naval Academy or ROTC, those pursuing a Surface Warfare Officer position are required to attend Officer Candidate School. Newly commissioned SWOs can expect an advanced training process that includes comprehensive training at sea and ashore.
Newly commissioned Surface Warfare Officers will be assigned to a surface ship, leading a team of Sailors responsible for a component of the ship - anything from electronics to weapons to engineering systems. In this setting, Officers are working toward full Surface Warfare qualification.
After completing these initial sea tours, Surface Warfare Officers may be selected to serve on high-level staffs, commands or strategic projects or they may be selected to work in recruitment. The ultimate goal for many: to one day command their own ship.
Promotion opportunities are regularly available but competitive and based on performance.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian sector.
Education Opportunities
Wherever you are in your professional career, the Navy can help ease your financial burdens and advance your career with generous financial assistance and continuing education programs. Beyond professional credentials and certifications, Surface Warfare Officers can advance their education by:
- Pursuing opportunities at institutions such as Naval Postgraduate School (NPS) or Navy War College (NWC)
- Completing Joint Professional Military Education (JPME) at one of the various service colleges
Qualifications & Requirements
A degree from a four-year college or university is a minimum educational requirement to become a Commissioned Officer.
There are different ways to become a SWO. If you're a high school student or an undergraduate, you can enter through the Naval Reserve Officers Training Corps (NROTC) or through the U.S. Naval Academy. Those already having a degree attend Officer Candidate School (OCS), a 12-week Navy school in Newport, RI.
All candidates must also be U.S. Citizens.
General qualifications may vary depending upon whether you're currently serving, whether you've served before or whether you've never served before.
Part-Time Opportunities
There are part-time opportunities available as a Surface Warfare Officer.
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Surface Warfare Officers in the Navy Reserve typically work at a location close to their homes.
For annual training, Surface Warfare Officers may serve anywhere in the world, whether on a ship at sea or at bases and installations on shore.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Surface Warfare Officers in the Navy Reserve serve in an Officer role. Before receiving the ongoing professional training that comes with this job, initial training requirements must first be met.
For current or former Navy Officers (NAVET): Prior experience satisfies the initial leadership training requirement - so you will not need to go through Officer Training again.
Officers who previously held a commission in another United States Military Service, National Oceanic and Atmospheric Administration, Public Health Service, or United States Coast Guard are exempt from attending ODS or LDO/CWO Academy.
Compare Navy Careers
See how a career as a Surface Warfare Officer compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
JobiqoTJN. Keywords: Software Engineer, Location: NORTH CASTLE, NY - 10504
Position Overview
At Mavis, we are continuously dedicated to delivering high-quality products to our 20,000+ employees and 3,000+ company-owned and franchised locations. Here you would be supporting the product from capturing requirements to delivery of the software to end-users. Our technology is responsible for maintaining inventory, optimizing our supply chain, streamlining AP and AR, and supporting growth to more employees, stores, and distribution centers. You would work closely with our QA and engineering teams, as well as regularly work on-site with other departments to ensure our software meets user expectations, is delivered on time, and is documented properly in Jira and Confluence.
Responsibilities
● Oversee the entire product lifecycle from meeting with our business to gather requirements, working with engineers, delivering the product to stakeholders, and monitoring its success
● Translate high-level product requirements to bite-site tickets for our engineering team
● Work closely with our internal product team to prioritize and refine initiatives
● Create roadmaps of products and communicate milestones with the business
● Manage product development to ensure we are on-track and meeting our milestones
Qualifications
● Strong understanding of product management best practices and techniques
● 2+ years of experience as a product manager or similar position
● BA degree in related subject or equivalent work experience
● Experience overseeing an Agile environment
● Strong proficiency in writing tickets in Jira and documenting in Confluence
● Excellent collaboration and communication
● Experience creating roadmaps and presentations
● Effective in managing cross-functional teams
Company Overview
For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma/OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of care—we call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands. Learn more at and follow us on LinkedIn, X, YouTube and Instagram.
Vice President Client Services
Health Monitor Network is seeking a Vice President, Client Services to lead and shape the organization’s client partnership strategy and delivery operations. This executive will oversee the Client Services team and ensure successful execution of integrated campaigns across digital, email, point-of-care media, and analytics platforms.
The VP will serve as a trusted partner to clients and internal teams, guiding complex programs from launch through delivery while maintaining a high standard of service and accountability. This role requires a leader who can build strong relationships, bring clarity to evolving priorities, and ensure teams remain aligned to deliver exceptional results.
In addition to managing key client relationships, the VP will help strengthen the Client Services organization by developing leaders, refining delivery practices, and building a service model that supports continued growth.
Key Responsibilities:
- Serve as a senior client-facing leader across complex, high-stakes engagements, guiding strategic conversations with clients, agencies, and partners to align expectations and maintain delivery momentum
- Lead, coach, and scale a team of Client Service Managers, building a high-performance culture grounded in ownership, responsiveness, and excellence
- Act as a bridge between strategy and execution, ensuring campaign tactics translate effectively across digital channels including web, email, analytics, and reporting
- Own and strengthen executive-level client relationships, setting the standard for clear, confident, and professional communication
- Oversee overall client experience and account health, proactively addressing risks and resolving issues with transparency and speed
- Guide teams in effective expectation-setting, issue resolution, and executive communication
- Define and operationalize service delivery standards that drive consistency, quality, and efficiency across campaign execution and reporting
- Establish scalable operating rhythms and governance models, including clear decision rights, escalation paths, and cross-functional accountability
- Continuously improve processes to reduce friction, increase clarity, and mitigate execution risk while ensuring strong delivery outcomes
- Partner closely with cross-functional leaders across Sales, Editorial, Creative, Digital, Analytics, Ad Operations, Print, and Project Management to align priorities and execution
- Clarify roles, responsibilities, and dependencies across teams to enable seamless delivery
- Anticipate and resolve cross-functional risks before they impact the client experience
Qualifications
- 12+ years of experience in client services or strategic account management, with deep expertise in integrated, multi-channel campaigns
- Strong understanding of digital campaign execution across web, email, analytics, and reporting environments, as well as creative review and approval workflows
- Proven ability to design, implement, and scale repeatable service delivery models across cross-functional teams
- Demonstrated leadership through influence, sound judgment, and the ability to balance competing priorities in a dynamic environment
- Excellent executive communication skills, with a high degree of ownership and accountability
- Experience in healthcare, pharma, or media environments—and familiarity with print workflows—is a plus
- Deep experience supporting integrated digital campaigns across web, email, analytics, and multi-channel media environments
Education
- Bachelor’s degree or equivalent experience
ADA- Physical Demands Office Position
We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and/or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.
WHY WE NEED YOU
WAZER re-invents waterjet cutters. Our ground-breaking small-footprint waterjet cutters bring universal cutting with digital precision to every workshop, big or tiny. Creating such a unique product line was no easy feat, but since then we have proven the product and are scaling up!
We are looking for energetic, adaptable and clever team members that can think on their feet to solve problems that pop up as well as work to continuously improve our systems and processes. Tired of being just a cog in a larger process? Take ownership of your work and help bring this product to its many eager customers, while having an opportunity for career growth and development.
Please note: This is not an IT or Software Support role. This position focuses on hardware support for WAZER waterjet machines. Candidates should have experience with mechanical systems, hardware maintenance, or machine operation rather than/in addition to experience with IT infrastructure or computer systems.
YOUR DAILY ROLE
- You’ll be communicating with customers and solving their issues.
- You’ll provide email, telephone and video technical support for customers in aspects such as hardware, software and workflow.
- You’ll document customer problems and the actions taken to solve them
- You’ll work with product development engineers to develop solutions for short term and long term problems
- You’ll develop proactive web support content to help users solve common issues you’ve seen repeatedly
- You will be integral in building up long term systems and procedures as we grow
- You’ll acquire market feedback from current and future customers through surveys and direct calls
MUST HAVE QUALIFICATIONS
- You must be a quick learner when it comes to mechanics
- You are a patient and thorough problem-solver and not a rash solution finder
- You have strong technical communication skills
- You have strong written communication
- You are a fast typer and very comfortable navigating the MS and Google suites
- You are a systematic and process oriented thinker and not solution minded
- You are comfortable communicating on the phone and via video platforms.
- You have strong social skills and can interact well with a wide variety of customers
- You are comfortable leading feedback sessions with other team members
- You enjoy a good brainstorm session
- You are well-organized and willing to work independently
- Ability to commute to Yonkers, NY Monday through Friday
NICE TO HAVE QUALIFICATIONS
- You have worked with CRM systems (zendesk, salesforce, etc)
- You are a maker, a hacker, a craftsperson, tinkerer, or generally curious and creative
- You can break down a system and identify what makes it work the way it does
- Degree/Experience in a technical area, for example architecture, engineering, industrial design, science, and metalworking, etc.
- Website Editing skills (squarespace blog pages)
- While it would be great to bring on experienced talent for this role, we’ll accept any qualified candidate. If you are passionate about our mission, are good at what you do, and want to learn quickly don’t hesitate to contact us. Be open about what you don’t know and what you excel at, and we’ll do our best to evaluate this with our specific needs!
COMPENSATION
This is an hourly position at $21-$25/hr, depending on relevant experience for the position. Employee Health Insurance, Paid Vacation, Paid Holidays, Paid Sick Days, Opportunities for Overtime, WAZER equity (stock options), Opportunity for advancement in a fast-growing company.
LOCATION & ENVIRONMENT
We’ve located ourselves in Yonkers, NY. You’ll be working in an environment that is simultaneously our office, ideation studio, research lab, workshop, and final product assembly center, all under one roof. This allows us to collaborate and learn each other’s area of expertise, providing better solutions to our customers. Our facility becomes a playground in the off hours. You are encouraged to design, make, and work on whatever personal projects you may have at the time. You may see brewing equipment, race car parts, plants, and art pieces around the office. Who knows what inspiration we use for the next problem we need to solve!