Engineering Jobs in Plainville Massachusetts

Inside Sales Representative

Direct hire

Process: videos with 3-4 people + onsite

Industry: Manufacturing, business unit of a larger parent company, this unit has 280 global employees, about 115 are in the US, about 20 on sales team.

Hours: full-time, 40 hours (like 8-5)

Location: Franklin, MA 02038 (just off Route 495; free parking)

5 days/week, onsite schedule

Must haves:

-1+ years of customer service or sales experience in a corporate setting doing inbound and outbound calls/emails with customers, sales reps and internal departments

-Order entry (has entered orders on a daily basis)

-MS Office

Preferred:

-Syteline (also known as Infor CSI)

-Microsoft Dynamics

-Manufacturing

-Has worked at a company with many products and SKU's

-Bilingual (Spanish)

Job Description:

The Inside Sales Representative provides prompt, professional sales & sales support to internal and external customers with accuracy and efficiency. Major responsibilities include supporting Regional Sales manager and agents in attaining sales goals through effective relationship building with customers, developing quotes & pricing, order entry, and post-sales support.

Essential Job Functions:

• Works within a team environment to build strong customer relationships to achieve monthly/annual sales targets and customer retention
• Works with Regional Sales Manager to build strong customer relationships.
• Manages an existing book of business and development of new customers within a defined territory.
• Identify both customer & product trends in defined sales territory and is part of a team to help communicate territory changes to leadership.
• Provides technical product application support and manages customer needs with engineering department.
• Develops customer quotes, pricing and follow-up using a CRM system. Utilizes CRM to communicate sales pipeline and development of short-range product forecasts.
• Performs outbound calling and lead prospecting as required.
• Interfaces with customers and internal resources to ensure timely delivery of customer orders and provides technical assistance on our products and services
• Manages customer adoption rate and sign-up for our eCommerce platform.
• Manages incoming customer phone calls and email inquiries from customers, company representatives, and sales managers.
• Primary point of contact for setting up new customers, manages customer orders in an ERP system and provides post-sales support for technical assistance, repair or returned items

Qualifications:

• Excellent communications and customer relationship skills
• B2B Sales and/or Customer service experience with a ability to manage a defined sales territory.
• Prior experience with inside/outside sales in a manufacturing environment is a strong plus.
• Possess a strong technical aptitude with a passion to learn.
• Demonstrated ability to organize and manage multiple priorities with a focus on the customer and delivering results.
• Experience with Microsoft Office suite and ERP and CRM systems
• Knowledge of import/export processes and procedures preferred.
• Bilingual in Spanish & English preferred

Job Summary

The Manufacturing Engineer II supports the design, development, and improvement of manufacturing processes. This role is responsible for creating and maintaining key manufacturing documentation such as PFMEAs, process flow diagrams, manufacturing cell and line layouts, process routers, equipment qualifications, validation protocols, and work instructions. The engineer works cross-functionally to transfer products into production and support ongoing manufacturing operations. This role also helps implement lean manufacturing practices to improve efficiency, quality, and continuous improvement.

Duties and Responsibilities

• Design and develop manufacturing processes, select equipment, create work instructions, perform process validations (IQ/OQ/PQ), and train production staff.
• Develop, validate, and implement automated, semi-automated, and manual assembly and test equipment for disposable product manufacturing, ensuring proper documentation, calibration, and preventive maintenance.
• Participate in FMEA activities to identify and mitigate process risks.
• Collaborate with Design Engineering and Quality teams to ensure products are designed for manufacturability while meeting cost, quality, and performance requirements.
• Work with Quality and R&D to maintain compliance with internal quality systems and regulatory standards including FDA GMP, QSR, and ISO 13485.
• Support pilot production and develop lean manufacturing cells to improve throughput and product quality.
• Assist production teams by ensuring operators are trained, schedules are followed, and production documentation is accurate. Identify opportunities for process improvement.
• Continuously improve manufacturing processes related to safety, quality, lead time, productivity, and cost.
• Investigate manufacturing issues using NCMR and CAPA systems, determine root causes, and implement corrective and preventive actions.

Must Haves

• Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, Mechanical Engineering Technology, or related field required.
• 5+ years of engineering experience
• 3+ years of medical device manufacturing
• Experience with 3D CAD software (SolidWorks preferred; AutoCAD or Pro/Engineer acceptable).
• Understanding of FDA GMP, QSR, and ISO 13485 requirements.

Nice to Haves

• Six Sigma Black Belt certification is a plus.
• Lean Manufacturing certification is a plus.
• Knowledge of electromechanical component and assembly design and fabrication.

Insight Global is seeking a talented Account Manager for one of our clients in the Lincoln, RI area. This is an exciting opportunity to join a dynamic organization and play a key role in driving business growth and building strong customer relationships.

Responsibilities

• Identify new business opportunities and assess potential markets/product niches for profitable growth
• Develop and nurture customer relationships, from prospecting to account management
• Engage in strategic planning with executive leadership
• Negotiate deals from start to finish and manage projects with analytical rigor
• Collaborate with engineering teams to discuss technical solutions and commercial issues
• Travel 25–50% to meet customers and partners

Qualifications

• Bachelor’s degree (engineering, science, or technical discipline preferred)
• Sales budgeting and cost analysis skills
• Results-oriented, team-focused mindset with a sense of urgency
• Excellent interpersonal, networking, and communication skills
• Strong negotiation and project management abilities
• Attention to detail and problem-solving drive

Plusses:

• Experience and contacts in the plating/finishing market
• Chemistry degree, chemical background, or manufacturing experience
• Solid grasp of business financial fundamentals
• Previous B2B sales experience in manufacturing or industrial settings

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

Summary of Position:

The Granite Telecommunications Proposal Specialist works within all departments and directly supports Sales Operations and Client Services by managing all requested and submitted Request for Proposals (RFPs). This role is responsible for fully understanding each proposal, leading deal construction, and supporting negotiation strategies related to commercial, technical, and solution-based requirements.

The Proposal Specialist owns the endtoend development of each proposal, ensuring all project deadlines and deliverables are met. This includes collaborating with internal subject matter experts from Solution Engineering, Legal, PMO, and Finance to gather accurate

information, understand solution requirements, and ensure the proposal reflects Granite's capabilities. The role also involves tracking and maintaining all relevant RFP documents and coordinating technical or solutionbased support throughout the bid process.

The Proposal Specialist will join internal and external calls to support Sales Operations, clearly communicating requirements, clarifications, and solution details. Strong written and verbal communication skills are essential, as is the ability to manage high volumes of email, messaging, and crossdepartmental coordination. Accuracy and efficiency in the creation of all proposal responses and quotes are critical, as the specialist often partners closely with fellow Proposal Team members and business stakeholders. The role requires a solid understanding of Granite's products, services, and solution possibilities. The Proposal Specialist is also responsible for leveraging and maintaining the Loopio platform, ensuring content is current, accurate, and aligned with evolving business and technical standards. In addition, the Proposal Specialist plays a key role in supporting opportunities across commercial and government markets. Responsibilities include gathering and formatting information, writing and editing proposal content, and securing required approvals. Success in this environment requires practicality,strong communication, relationshipbuilding skills, and a collegial, teamoriented mindset.

Duties and Responsibilities:

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• 
  

  Work with varies departments, such as sales, solutions engineering, legal and finance teams to understand customer needs and develop strategy for the proposal response.

  
  
  
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  Ownership of solution aspects of the RFP project timeline from beginning to end.

  
  
  
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  Ensuring all other associated representatives are involved and held accountable to deadlines and ownership of tasks.

  
  
  
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  Ability to work on multiple proposals simultaneously

  
  
  
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  Ability to problem solve, work under pressure and self-motivate, while ensuring all deadlines are met.

  
  
  
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  Express willingness to grow and take on writing tasks with minimal supervision.

  
  
  
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  Streamline and track statistics of wins (Units and products awarded) and categorize losses based on pricing, solution, or written proposal. Under trends to improve succession for the future.

  
  
  
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  Meet all proposal deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meetings; transmitting proposals.

  
  
  
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  Work effectively with internal subject matter experts to develop consistent, compelling responses to satisfy proposal requirements.

  
  
  
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  Review functional, technical and company information received from internal subject matter experts.

  
  
  
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  Coordinate final production and delivery of completed proposal response.

  
  
  
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  Ability to work on multiple proposals simultaneously.

  
  
  
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  Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases.

  
  
  

Required Qualifications:

• 
  
• Bachelor's degree required.
  
• Excellent research skills and the ability to write persuasively and articulately.
  
• Exceptional organizational skills and attention to detail.
  
• Strong coordination and planning skills.
  
• Minimum of 2 years' experience in drafting and/or contributing to proposals (RFPs, RFIs, RFQs etc.) responses.
  
• Must be technologically savvy in order to navigate and organize electronic submissions and online bids.
  
• Ability to identify problems and/or inefficiencies and independently offer/implement practical solutions.
  
• Ability to work independently, prioritize workload, and meet deadlines.
  
• Experience working in a fast-paced environment with proven ability to prioritize and multi-task.
  
• Must be able to thrive in a high pressure, fast paced work environment with strict deadlines.
  
• Excellent internal and external negotiation skills. Must interface effectively with internal management, and customer representatives including contracting officers and specialists.
  
• Computer skills, including advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, MS Office, MS Word).
  
• Ability to obtain a Public Trust clearance.
  
• US Citizenship Required.
  

Preferred Qualifications:

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• 
  

  Bachelor's degree in business, engineering, finance, communications, or related discipline preferred.

  
  
  
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  Prior representation of telecommunication clients or employment within the telecommunications industry.

  
  
  
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  1-3 years prior experience with government contracting, including Federal acquisition vehicles and statewide contracts.

  
  
  
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  Previous Experience with Proposal Automation Software such as but not limited to Loopio.

  
  
  
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  Professional certifications such as APMP, CPCM, CFCM, CCCM or PMP

  
  
  

#LI-PT1

Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years.

Our offices have onsite fully equipped state of the art gyms for employees at zero cost.

Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few.

We have been consistently rated a "Fastest Growing Company" by Inc. Magazine.

Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024.

Granite was recently named One of Forbes Best Employers for Diversity.

Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more.

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

General Summary of Position:

As a Configuration Technician, this person will be working hands on staging products such as Edgeboot, Cisco, Adtran, Juniper, Cradlepoint, Fortinet, and Meraki. They will need to communicate clearly, both verbally and in writing, to engineering, provisioning, and project management teammates.They will also work in coordination with the warehouse teams picking, packing and shipping equipment out of the Lincoln, RI facility. Accuracy will be vital to the success of this person along with the ability to work on multiple different projects during a shift.

Duties and Responsibilities:

• 
  
• Manage ticket queues
  
• Ensure the timeliness and accuracy of customer orders
  
• Responsible for the successful and safe execution of work instructions to meet the standards set by Granite's Product and Provisioning teams to equipment staging and configuration
  
• Work closely with all internal departments to ensure equipment is correctly configured and shipped to customers
  

Required Qualifications:

• 
  
• Proficient in Microsoft Office Suite
  
• Strong organizational skills
  
• Ability to work independently and make judgement calls to resolve issues
  
• Strong analytical and problem-solving skills
  
• Strong verbal and written communication skills
  
• Ability to multi-task
  
• Ability to work in a warehouse environment
  

Preferred Qualifications:

• 
  
• Experience with staging telecommunications equipment
  
• Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN
  
• Experience with multiple equipment manufacturers (Cisco, Adtran, Fortinet, Meraki, Cradlepoint, and others)
  

#LI-JH1

Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike.

The compensation range for this position is between $100,000 to $115,000.

Senior Performance Support Manager

As a strategic partner to Vice Presidents and operational leaders, the Senior Performance Support Manager drives performance, accountability, and alignment across key business functions. This role bridges field operations with enterprise goals through financial insights, project leadership, and best practice implementation.

What You’ll Do:

• Strategic Partnering: Deliver actionable financial and performance insights to guide leadership decisions.
• Initiative Leadership: Oversee cross-functional projects, track milestones, and ensure alignment with strategic priorities.
• Operational Translation: Turn financial data into operational strategies that boost efficiency and profitability.
• Metrics & Reporting: Manage dashboards and KPIs, ensuring clarity and consistency across teams.
• Process Optimization: Standardize tools and practices to drive operational excellence.
• Contract & Business Development Support: Coordinate legal reviews, maintain contract visibility, and streamline proposal processes.

What You Bring:

• Bachelor’s in Business, Finance, Engineering (MBA preferred)
• 5–7 years in project management, financial analysis, or operations
• Strong Excel, PowerPoint, Power BI skills; Oracle experience a plus
• Proven ability to lead initiatives and communicate with executives
• Analytical mindset with a knack for simplifying complexity

Key Competencies:

• Strategic thinking & problem-solving
• Cross-functional collaboration
• Financial & operational fluency
• Project ownership & influence
• Clear, confident communication

Director of Estimating – Utility-Scale Solar + BESS

Location: Norton, MA (Relocation assistance available)

Schedule:Full in-office workweek; limited field travel as needed

Compensation:$140,000 – $160,000 Base + Discretionary Bonus

Benefits (after 60 days): Medical, Dental, Vision, EAP, FSA, Life Insurance, 401k w/ 6% match

Role Overview

Lead the estimating function for large utility-scale solar, BESS, and substation projects. Own department performance, estimating strategy, and the accuracy of all bids and proposals. Work directly with Preconstruction, Operations, Engineering, and Procurement to drive winning estimates and support project turnover.

Key Responsibilities

• Direct and grow the estimating team; ensure consistent, accurate, competitive estimates
• Oversee all takeoffs, bid packages, schedules, value engineering, and constructability reviews
• Review drawings/specs, identify risk, and align findings with senior leadership
• Manage client relationships and participate in procurement, budgeting, and scheduling efforts
• Lead bid strategy, vendor/subcontractor solicitation, and proposal development
• Support project handoff to construction teams and assist PMs during early project phases

Requirements

• Degree in Construction Management, Electrical Engineering, or related field (or equivalent experience)
• 10+ years in estimating or preconstruction, including 5+ years in electrical utility leadership
• Strong understanding of electrical construction and large-scale commercial environments
• Ability to lead teams, drive results, and uphold high-quality estimating standards
• Proficient with Microsoft Office, Primavera, Bluebeam, and estimating software (MC2/ICE or similar)

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. 

• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations

Qualifications

• Bachelor's degree or equivalent experience in Engineering
• 5+ years' relevant work experience
• Highly organized with excellent attention to detail

*This position is not eligible for immigration sponsorship*

A family-owned engineering and construction firm founded in 1941, Hart Companies provides integrated Engineering, Architectural, Construction, and Passivation services to highly regulated and technically demanding industries. With a workforce of over 200 employees, we deliver projects ranging from targeted facility upgrades to complex programs exceeding $100M for clients across the United States.

Rooted in values of honesty, quality, and competence, Hart brings deep technical expertise, a people-first culture, and a client-focused team approach to every project—delivering safe, high-quality solutions that create lasting value for our clients, our communities, and our employees.

POSITION SUMMARY

At Hart Design Group as an Electrical Engineer, you'll be at the forefront of modernization projects for our clients' facilities and the construction of cutting-edge new facilities to support their research and manufacturing endeavors. Your role will involve a dynamic mix of tasks, from preparing comprehensive reports for clients, including code reviews, cost assessments, and feasibility studies, to designing innovative processes and facilities. If you're passionate about driving innovation and enjoy tackling complex challenges, this is the opportunity for you.

ESSENTIAL QUALIFICATIONS:

• BS degree in Electrical Engineering
• Possess a PE or eligible for the National Council of Examiners for Engineering (NCEES) Engineer in Training (EIT), with a path towards achieving a Professional Engineering License.
• Proficiency with MS Office (Word, Excel, Outlook)
• Experience with AutoCAD and/or Revit
• Knowledge of electrical circuit operations
• Familiarity with Analog and Digital design basics
• Understanding of power supply circuit designs
• Proficiency with Schematics tools
• Knowledge of National Electrical Code
• Familiarity with National Fire Protection Association (NFPA) Standards
• Ability to interpret circuit operations from Schematics
• Understanding of testing basics
• Strong problem-solving along with effective communication skills

Hart Companies are committed to creating a diverse environment and is proud to be an equal opportunity employer.

All employment offers with Hart Companies are subject to satisfactory completion of a criminal background check, and discretionary drug screening and driving record review.

Job Title : Nuclear Engineer (Naval Reactors Engineer) Category / Component : Officer • Active Overview Design, regulate, and oversee the Navy's nuclear propulsion program, including reactor design, fleet operations, and eventual defueling and decommissioning of nuclear powered ships and submarines from Naval Reactors Headquarters and associated Department of Energy laboratories and shipyards.

Key Responsibilities Provide technical direction in areas such as reactor and fluid systems design, reactor physics, materials development, component design for steam generators, pumps, and valves, instrumentation and control for reactor and propulsion plants, testing and quality control, radiation shielding, and chemistry and radiological controls; review designs and analyses from laboratories, shipyards, and industry partners; coordinate with fleet units to ensure safe and reliable nuclear plant operation.

What to Expect Assume significant technical responsibility early in your career as part of a lean headquarters staff; work primarily in an analytical and oversight role rather than operating plants at sea; balance long term engineering projects with time sensitive fleet and shipyard issues; frequent coordination with senior civilian engineers, naval officers, and technical teams; high expectations for attention to detail, judgment, and written and oral communication.

Work Environment Work mainly at Naval Reactors Headquarters in the Washington, District of Columbia area with regular engagement with Department of Energy laboratories, nuclear training sites, shipyards, and nuclear powered ships and submarines; office based work that includes document reviews, technical meetings, inspections, and site visits rather than day to day shipboard watchstanding.

Pathways, Training & Advancement Officer commissioning through programs such as Officer Candidate School or the Nuclear Propulsion Officer Candidate program followed by a structured technical qualification program at Naval Reactors; rotational exposure to laboratories, prototypes, shipyards, and fleet support issues; progressive responsibility leading projects and becoming a subject matter expert, with opportunities for professional military education and advanced graduate study in technical fields.

Entry through the Nuclear Propulsion Officer Candidate program for qualified college students and recent graduates, or selection via Officer Candidate School for those who already hold qualifying degrees; all applicants must meet Nuclear Propulsion Program academic and technical screening standards in addition to general officer commissioning requirements.

Qualifications All Navy jobs require meeting general enlistment or commissioning standards, which typically include: Eligibility to serve in the United States Navy, which may involve United States citizenship or other legal residency and work status, depending on the program and current law and policy A high school diploma or equivalent for enlisted positions, and a bachelor's or qualifying professional degree for officer positions Meeting age limits that vary by program and are set in law and Navy policy.

Some communities have more restrictive age ranges Meeting medical, vision, and dental standards, including body composition and physical fitness requirements, with some jobs requiring more demanding standards Meeting character and conduct standards, including background screening Achieving required test scores for your program, such as the Armed Services Vocational Aptitude Battery for enlisted roles or officer qualification tests for officer programs Eligibility for a security clearance when required for your rating or designator Additional qualifications can include specific skills, education, licensure, or experience that are unique to a job or community and will be reviewed with you by a recruiter.

Additional qualifications for this job may include: Completion of a rigorous technical degree in engineering, physics, mathematics, or a closely related field that includes strong backgrounds in calculus and physics; outstanding academic record, particularly in technical coursework; United States citizenship and eligibility for a high level security clearance; strong technical aptitude and comfort with detailed analytical work.

Education Education benefits are available through standard Navy programs such as Tuition Assistance, the Post-9/11 GI Bill, ACE-recommended college credit for Navy training, Navy COOL-funded certifications, USMAP apprenticeships, and other Navy College Program opportunities.

Specific options depend on the Sailor's status, training, and current Navy policy.

Pay, Benefits & Service Pay, benefits, and service commitments follow standard Navy Active and/or Reserve policies for this type of role, including basic pay, allowances when eligible, health coverage, and retirement options.

Exact entitlements, special pays, and service obligations depend on program, component, years of service, and current law and Navy guidance.

Incentives Incentives such as bonuses, special pays, and loan repayment may be available at times for specific ratings or communities, but they change frequently and cannot be guaranteed.

Applicants must confirm current incentives and eligibility with an official Navy recruiter or authoritative Navy source.

Notes and Disclaimers This description is a general overview of typical duties, training, and opportunities in this community.

It does not replace official Navy instructions, policies, or contracts and does not guarantee specific assignments, training, incentives, or outcomes.

Actual opportunities depend on Navy needs, individual performance, screening results, and current law and policy.

The Cable Assembler position entails wiring component installation and hand soldering, disassembling, modifying, reworking or reassembling units using various hand and pneumatic tools. As well as performing mechanical assembly, cable assembly, component forming and mounting of assemblies.

Skill Requirements

• Soldering Experience required
• Certification to J-STD-001 standard and IPC-620
• Knowledge of techniques, approaches, guidelines, policies and procedures in the job area.
• Must be able to perform assembly techniques in order to make modifications, reworks and assemblies.

Qualifications:

• Read and speak English,
• Able to read and understand Process Route Sheets
• Basic drawings and schematics for cable assemblies.
• 5 years’ experience in cable manufacturing

Job Type: Full-time

Hanna Instruments, a worldwide leader and manufacturer of scientific instrumentation, is seeking a full-time Technical Program Manager (Embedded Systems) for our R&D team in Woonsocket, RI or Acton, MA office. The Technical Program Manager (Embedded Systems)will be responsible to lead the development of complex, connected instrumentation products involving embedded firmware, hardware, cloud platforms, and mobile/web applications.

This individual will serve as both Technical Project Manager and Scrum Master, responsible for managing multiple software and system development projects, facilitating Agile processes, and ensuring clear, complete, and traceable system and software requirements.

The ideal candidate has strong technical depth and Systems Engineering experience and is comfortable working directly with embedded software engineers, hardware engineers, cloud developers, and product management to deliver secure, reliable, and high-quality connected products.

This role plays a critical part in ensuring successful integration of hardware, firmware, connectivity, and cloud systems.

Key Responsibilities:

Project Leadership and Execution

• Lead multiple concurrent embedded software and system development projects from concept through release
• Develop and maintain detailed project plans, schedules, milestones, and resource allocations
• Track progress and ensure projects are delivered on time and within scope
• Identify project risks and develop mitigation plans
• Provide regular project status updates to stakeholders and leadership
• Coordinate release planning and cross-team dependencies

Agile Scrum Leadership

Serve as Scrum Master for multiple software teams:

• Facilitate Agile ceremonies, including:
• Sprint Planning
• Daily Standups
• Sprint Reviews
• Retrospectives
• Backlog Refinement
• Maintain Jira boards and sprint backlogs
• Track team velocity and project progress
• Identify and remove blockers
• Help drive Agile best practices and continuous improvement

Systems Engineering and Requirements Management

Support full system development involving hardware and software:

Develop and manage:

• System Requirements Specifications (SyRS)
• Software Requirements Specifications (SRS)
• Functional Specifications
• User stories and acceptance criteria

Ensure requirements are:

• Clear
• Complete
• Testable
• Traceable
• Support system architecture definition and interface documentation
• Assist with system-level planning and integration

Hardware and Software Integration

Coordinate development across:

• Embedded firmware teams
• Hardware engineering teams
• Cloud software teams
• Mobile and web application teams
• Test and QA teams
• Product management
• Ensure alignment between hardware and software deliverables and schedules.
• Understand and manage dependencies between hardware and firmware development.

Technical Documentation and Project Proposals

• Write and maintain project proposals and technical project documentation
• Translate business and product requirements into actionable engineering requirements
• Support product planning and roadmap development
• Ensure proper documentation throughout the development lifecycle

Connectivity, Cloud, and Cybersecurity Coordination

Support development of connected products involving:

• Ethernet and network connectivity
• Cloud communication and integration
• Secure communication protocols
• Remote firmware update capability
• Coordinate activities related to system integration and release readiness.

Verification and Validation Support

• Support development of system and software test plans
• Coordinate integration and system testing activities
• Help ensure readiness for product release

Required Qualifications & Experience:

• 5+ years’ experience managing software or embedded systems development projects
• 3+ years working in Agile / Scrum environments
• Experience serving as Scrum Master for engineering teams
• Experience managing multiple complex technical projects simultaneously
• Ability to be on-site full-time in our Woonsocket, RI or Acton, MA office.
• If in Acton office, ability to commute to Woonsocket 1-2 days a week is required.

Technical Background

Strong technical understanding of:

• Embedded software development
• Hardware and software integration
• Connected or IoT products
• Networking fundamentals (Ethernet, TCP/IP, etc.)
• Software development lifecycle
• Must be comfortable working directly with software and hardware engineers on technical topics.

Tools

Experience with:

• Jira
• Confluence

Skills

• Strong technical communication skills
• Excellent organizational and planning skills
• Ability to write clear technical requirements and documentation
• Strong problem-solving skills
• Ability to manage complex, cross-functional projects

Preferred Qualifications

• Systems Engineering experience supporting hardware and embedded software products
• Experience managing embedded firmware development
• Experience managing IoT or connected products
• Experience writing system and software requirements specifications
• Scrum Master Certification (CSM, PSM, or equivalent)
• Engineering or Computer Science degree
• Experience working with connected instrumentation, industrial, or regulated products

We offer a competitive salary and a comprehensive benefits package.

The Refrigeration Technician is responsible for assembling, testing, and troubleshooting refrigeration systems and components. This role involves working from engineering drawings, verbal and written instructions to perform mechanical and electromechanical assemblies. The Technician will also conduct functional performance tests, troubleshoot issues, and collaborate with engineering and senior technicians to improve processes and functionality. A working knowledge of refrigeration systems, including components, refrigerants, and brazing techniques, is essential.
Responsibilities include, but are not limited to:

• Assemble mechanical and electromechanical refrigeration systems based on engineering drawings, written procedures, and verbal instructions.
• Conduct documented tests on subassemblies to assess performance and validate functionality against specifications.
• Troubleshoot and repair subassemblies as directed.
• Test the functional performance of systems, subassemblies, and parts under specified conditions (e.g., cold temperatures).
• Work with senior technicians and engineering to propose and implement process and functional improvements.
• Handle refrigerants, including brazing, charging, and reclaiming, in accordance with industry standards.
• Maintain detailed documentation and records of work performed.
• Ensure adherence to safety protocols and quality standards.

Qualifications

• Strong working knowledge of refrigeration systems, components, refrigerants, and brazing techniques.
• Ability to read and interpret electrical and refrigeration schematics.
• Basic troubleshooting skills with a resourceful and self-motivated approach to problem-solving.
• Proficiency in using PCs and familiarity with Microsoft Office is preferred.
• Attention to detail with strong documentation and record-keeping skills.
• Ability to lift up to 50 lbs.
• Effective time management and task prioritization to meet schedule commitments.
• Willingness to learn and collaborate in a team environment.

Education/Experience

• High school diploma or GED required.
• Completion of a vocational school program or an approved technical training program in HVAC or refrigeration installation, repair, and maintenance (Journeyman certification is a plus).
• A minimum of three (3) years of experience in refrigeration or a related field.

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older

Preferred qualifications:

• At least high school diploma or equivalent or higher
• 3+ years of experience in the cleaning & maintenance services industry